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Statusbrew for Franchise Businesses

Statusbrew for Franchise Businesses · at the speed of social by tapping into your brand conversations and turn your customers into brand evangelists. Gain insights into your experience

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Page 1: Statusbrew for Franchise Businesses · at the speed of social by tapping into your brand conversations and turn your customers into brand evangelists. Gain insights into your experience

Statusbrew for Franchise Businesses

Page 2: Statusbrew for Franchise Businesses · at the speed of social by tapping into your brand conversations and turn your customers into brand evangelists. Gain insights into your experience

Bring your marketing, sales, service and regional teams closer

Empower your corporate and regional teams to actively participate and contribute to your social media growth

PublishCreate, plan and share content across multiple channels while complying with your governance policies.

CareEngage in conversations around your brand, listen to customer experiences and address issues at a macro and regional levels.

OrganizeDefine corporate and regional groups with specific access levels to your team members for effective communication and collaboration.

AnalyzeGenerate custom reports with metrics that matter to your regional and corporate success.

add map with dummy corporate and local offices

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Page 3: Statusbrew for Franchise Businesses · at the speed of social by tapping into your brand conversations and turn your customers into brand evangelists. Gain insights into your experience

Build a cohesive marketing strategy for corporate and franchiseesFor businesses that operate at multiple locations, managing publishing and engagement across all social channels (that can go into thousands) can quickly become messy.

Maintaining consistency in the brand voice, engaging in conversations, listening to customer complaints and recognizing potential business growth opportunities are some of the common challenges that a franchise face as they scale to hundreds and thousands of locations.

To be a successful franchise, the corporate needs to enable its local franchisees with some autonomy and relevant resources to market its brand locally in accordance with the brand governance rules.

With Statusbrew, the franchisor can easily align their social media strategy with the overall marketing strategy for their corporate and franchisees.

A Platform Built to ScaleOrganize your social channels into groups, give your teams custom access to the right features and quickly enable collaboration for publishing, engagement, and reporting in coherence with your governance policies.

From a corporate level, get a bird's eye view into the performance of social activities across all franchisees and their social channels.

Easy to use interfaces means less time on training and more focus on results. Share high-performing content and relevant assets across all your franchisee groups.

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Page 4: Statusbrew for Franchise Businesses · at the speed of social by tapping into your brand conversations and turn your customers into brand evangelists. Gain insights into your experience

Full features● Editorial calendar per franchisee● Approval queues● Content tagging and schedule categories● Create drafts● Publish across multiple channels● Google My Business actions buttons● Post-level internal notes and logs● Content preview

● Shared asset libraries and stock support● Google Drive, Dropbox and Box integration● Custom short links● Google Analytics campaign URL builder● Ad boosting and dark posts● Audience targeting● Inbuilt image editor● Canva support

Activate and engage customers with defining targeted campaigns, content frequency, and branded assets at the franchisee level.

Publish

Empower your franchisees with the freedom to create powerful messages by providing branded assets, pictures, and videos.

Define approval workflows and monitor the content that is published across your franchisees’ social channels.

Allow your franchisee to pour their own creative flavor into the content that generates interest in their audiences.

Ensure governance while learning from the franchisee’s customer setting and use it to your advantage at a broader level.

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Page 5: Statusbrew for Franchise Businesses · at the speed of social by tapping into your brand conversations and turn your customers into brand evangelists. Gain insights into your experience

Full features● Google My Business & Facebook reviews● Team leaderboard & performance reports● Access levels● Sentiment analysis● User tagging & social CRM● Image, GIF and emoji support● Custom inboxes● Bulk operations

Streamline your listening, engagement, and issue resolution at one place. Learn what customers say about your brand, services, staff, and facilities from multiple sources.

Listen

Deliver an exceptional customer service at the speed of social by tapping into your brand conversations and turn your customers into brand evangelists.

Gain insights into your experience at the franchisee level, use the feedback as valuable input on how to serve them.

Optimize your engagement workflows by automatic assignments, prioritization, tagging and routing with powerful AI moderation rules.

Incentivize review generation and responding for your franchisees with reward programs.

● Respond to comments & mentions● Facebook & Instagram Ad comments● Assign, prioritize, snooze or archive● Like, favorite and retweet● Saved replies and internal notes● Comment level tagging● Mark as spam or delete comments● In-app translation

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Page 6: Statusbrew for Franchise Businesses · at the speed of social by tapping into your brand conversations and turn your customers into brand evangelists. Gain insights into your experience

● Over 88 different metrics● Unlimited custom reports● Instagram stories insights● Post level engagement metrics● Quarterly and custom period● Export as PDF● Custom logo and branding● Team performance & leaderboards

Full features● Publish workflow reports● Tag insights (outbound & inbound)● LinkedIn company page analytics● Sentiment analysis● Demography insights● Facebook video analytics● Hashtag performance● Listening keywords insights

Keep track of how your franchisees are performing on social. Create custom reporting dashboards with KPIs that matter most for your franchisee as well as the overall business.

Analyze

Create unlimited custom reporting dashboards with relevant franchisee level and corporate KPIs.

Adjust measuring periods to generate monthly or quarterly insights. Share reports with the corporate easily by exporting them as PDF.

Gain insights into your social success across individual franchisee’s social channels.

Dive into per-post or tag analytics to learn more about the engagement and improve your understanding of the franchisee’s customer.

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Page 7: Statusbrew for Franchise Businesses · at the speed of social by tapping into your brand conversations and turn your customers into brand evangelists. Gain insights into your experience

Bring your marketing, sales, support and franchisee teams on board with access to just the required features.

Enforce compliance with enterprise-level security features such as 2FA and SAML/SSO login. Monitor team audit logs with member and action filters.

Full features● Unlimited organizations & groups● Team audit reports● 2FA login support● SAML SSO support● Group & feature level permissions● Desktop notifications● Extensive Slack integration● Browser extensions

● Personalized team training sessions● Email & live chat support● On-request custom integrations● Team activity logs with filters● HTTPS secure● CRM integrations● One-click member access removal● Limited mobile app support

Whether you are a franchise of 5 or 500, Statusbrew is built to scale with your growing business. Keep your accounts safe with enterprise-level security for stronger compliance.

Scale

Integrate your 3rd party sales and marketing platforms to gain 360 insights on your customer behavior.

Keep your teams updated with everything happening on your social with configurable notifications over email or your company’s communication tools.

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Page 8: Statusbrew for Franchise Businesses · at the speed of social by tapping into your brand conversations and turn your customers into brand evangelists. Gain insights into your experience

Get in touch

https://statusbrew.com+1 408 786 5235

[email protected]