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STEERING COMMITTEE RECOMMENDATION PROCESS

STEERING COMMITTEE RECOMMENDATION PROCESS€¦ · • A summary of the focus groups as well as a report on the public library survey results to be presented at the WAPL Conference

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Page 1: STEERING COMMITTEE RECOMMENDATION PROCESS€¦ · • A summary of the focus groups as well as a report on the public library survey results to be presented at the WAPL Conference

STEERING COMMITTEE RECOMMENDATION PROCESS

Page 2: STEERING COMMITTEE RECOMMENDATION PROCESS€¦ · • A summary of the focus groups as well as a report on the public library survey results to be presented at the WAPL Conference

What is PLSR?The Wisconsin Public Library System Redesign (PLSR) project is a multi-year process to consider services provided by public library systems in Wisconsin, develop new models for providing these services, and create a potential administrative, governance, and funding structure to support those new models. A Steering Committee, appointed by Dr. Tony Evers, State Superintendent of Public Instruction, and consisting of library directors and staff and system directors, is the key driver of this redesign process.

For more information on the early phases visit the Executive Summaries and Monthly updates page

Page 3: STEERING COMMITTEE RECOMMENDATION PROCESS€¦ · • A summary of the focus groups as well as a report on the public library survey results to be presented at the WAPL Conference

What is PLSR?

The Public Library System Redesign (PLSR) is a community process to consider changes and new models to provide system services to public libraries.

Page 4: STEERING COMMITTEE RECOMMENDATION PROCESS€¦ · • A summary of the focus groups as well as a report on the public library survey results to be presented at the WAPL Conference

Systems in WisconsinLibrary System 2017 State Aid Counties Libraries Square Miles

Population Served (2016)

Arrowhead Library System $ 438,605 1 7 718 160,096Bridges Library System $ 1,216,744 2 24 1106 498,281Indianhead Federated Library System $ 1,125,114 10 53 7969 463,025Kenosha County Library System $ 398,675 1 2 272 167,487Lakeshores Library System $ 637,716 2 15 888 286,338Manitowoc-Calumet Library System $ 312,113 2 6 907 117,660Milwaukee County Federated Library System $ 2,677,006 1 15 241 949,885Monarch Library System $ 1,069,644 4 31 2051 419,579Nicolet Federated Library System $ 1,069,413 8 14 5490 432,678Northern Waters Library Service $ 529,104 8 28 8318 151,402Outagamie Waupaca Library System $ 607,514 2 16 1385 244,555South Central Library System $ 2,062,581 7 54 5617 835,668Southwest Wisconsin Library System $ 363,341 5 28 3700 128,745Winding Rivers Library System $ 767,701 7 34 5303 283,101Winnefox Library System $ 885,885 5 30 2585 328,402Wisconsin Valley Library Service $ 851,944 7 25 7606 282,176

Page 5: STEERING COMMITTEE RECOMMENDATION PROCESS€¦ · • A summary of the focus groups as well as a report on the public library survey results to be presented at the WAPL Conference

Steering CommitteeJohn DeBacher Director, Public Library Development, Department of Public Instruction, Liaison, Non-voting

John T. Thompson Director, Indianhead Federated Library System

Stephen R. Ohs Director, Lakeshores LS

Paula Kiely Director, Milwaukee Public Library

Bridget C. Christenson Director, Hatch Public Library, Mauston

Beth A. Carpenter Public Services Supervisor, Appleton Public Library

Kristie L. Hauer Director, Shawano City-County Library

Kent A. Barnard Director, Patterson Memorial Library, Wild Rose

Jessamyn C. Lee-Jones Director, Platteville Public Library

Bryan J. McCormick Director, Hedberg Public Library, Janesville

Jon Mark Bolthouse Director, Fond du Lac Public Library

Page 6: STEERING COMMITTEE RECOMMENDATION PROCESS€¦ · • A summary of the focus groups as well as a report on the public library survey results to be presented at the WAPL Conference

Equity

Ensure all Wisconsin public libraries have the capacity to provide equitable access to excellent library services regardless of the race, ethnicity, income, gender, or employment status of the people they serve, or their location within the state.

Page 7: STEERING COMMITTEE RECOMMENDATION PROCESS€¦ · • A summary of the focus groups as well as a report on the public library survey results to be presented at the WAPL Conference

Recommendation Development ProcessThe Steering Committee along with Core Recommendation Collaborators (CRC) and Model Development Summit participants will help to develop recommendations regarding the administrative, governance, and funding structure to support service model recommendations developed by project workgroups.

The work of the Steering Committee with the CRCs and summit attendees will be facilitated by Russell Consulting, Inc. This work will take place between May and August 2018.

Page 8: STEERING COMMITTEE RECOMMENDATION PROCESS€¦ · • A summary of the focus groups as well as a report on the public library survey results to be presented at the WAPL Conference

Core Recommendation Collaborators (CRC)

Name Affiliation

Barbara Brattin Kenosha Public Library and Kenosha County Library SystemTom Carson W.J. Niederkorn Public Library (Port Washington)

Joe Davies Burlington Public Library

Jeff Gilderson-Duwe Oshkosh Public Library and Winnefox Library System

Hollis Helmeci Rusk County Community Library

Sherry Machones Northern Waters Library System

Angela Noel Brodhead Memorial Public Library

Gina Rae Wilton Public Library

Amy Stormberg Amery Public Library

Tracy Vreeke Nicolet Federated Library System

Page 9: STEERING COMMITTEE RECOMMENDATION PROCESS€¦ · • A summary of the focus groups as well as a report on the public library survey results to be presented at the WAPL Conference

Summit ParticipantsName AffiliationSarah Adams Vaughn Public Library (Ashland)Catherine Arnott Smith UW-Madison iSchoolNancy Ashmore Prairie du Chien Memorial LibraryMartha Bauer Brewer Public LibraryCorey Baumann South Central Library SystemJessica Bergin Portage Public LibraryDesiree Bongers Ripon Public LibraryAlli Chase Alice Baker Memorial Public Library (Eagle)Ryan Claringbole Monona Public LibraryCharles Clemence Winding Rivers Library System (retired)Sarah Cournoyer Beaver Dan Public LibraryJosh Cowles Fond du Lac Public LibraryJane Dedering Patron and Past System Trustee (Eastern Shores)Nick DiMassis Beloit Public LibraryKatherine Elchert Rice Lake Public LibraryCindy Fesemyer Columbus Public Library

Page 10: STEERING COMMITTEE RECOMMENDATION PROCESS€¦ · • A summary of the focus groups as well as a report on the public library survey results to be presented at the WAPL Conference

Summit ParticipantsName AffiliationMarc Gartler Madison Public LibraryBruce Gay Waukesha Public LibraryAnne Hamland Wisconsin Valley Library SystemLinda Heimstead Balsam Lake Public LibrarySteve Heser Milwaukee County Federated Library SystemRalph Illick Marathon County Public LibraryDave Kranz La Crosse Public LibraryTomas Lipinski UW-Milwaukee School of Information StudiesJim Miller Hancock Public Library Board MemberTeresa Miniatt Withee Public LibraryLarry Oathout Portage County Public LibrarySheila O’Brien Greenfield Public LibraryAmelia Osterud Milwaukee Public LibraryTammy Peasley Black River Falls Public LibraryRebecca Petersen Manitowoc Calumet Library SystemAmy Peterson Lena Public Library

Page 11: STEERING COMMITTEE RECOMMENDATION PROCESS€¦ · • A summary of the focus groups as well as a report on the public library survey results to be presented at the WAPL Conference

Summit ParticipantsName AffiliationRebecca Pfile Endeavor Public LibraryStephanie Ramirez Delafield Public LibraryWendy Rawson Fitchburg Public LibraryKrista Ross SELCO in MN; formerly of Southwest Wisconsin Library SystemJessica Schoonover Shirley M. Wright Memorial Library (Trempealeau)Clairellyn Sommersmith Princeton Public LibraryKristin Stoeger Manitowoc Public LibraryJennifer Thiele Marinette County Public LibraryJim Tripp Indianhead Federated Library System Trustee; Dunn County SupervisorMartha Van Pelt South Central Library SystemMaureen Welch Indianhead Federated Library SystemPamela Westby Eau Claire Public LibraryKarina Zidon Platteville Public Library

Page 12: STEERING COMMITTEE RECOMMENDATION PROCESS€¦ · • A summary of the focus groups as well as a report on the public library survey results to be presented at the WAPL Conference

Steering Recommendations

When will this be implemented?

Funding

Will there be systems?

Who will be providing the

services?

How much will it cost?

Administrative Framework

Who will be providing the services?

Implementation PossibilitiesBased on Expectations of Steering Recommendations

Governance

Page 13: STEERING COMMITTEE RECOMMENDATION PROCESS€¦ · • A summary of the focus groups as well as a report on the public library survey results to be presented at the WAPL Conference

Key Inputs from Early Project Phases

Final report

Chapter 43 research

Principles of Structure

Funding and Cost Standards

Subcommittee work

Human Resources Subcommittee

work

Workgroup reports

Page 14: STEERING COMMITTEE RECOMMENDATION PROCESS€¦ · • A summary of the focus groups as well as a report on the public library survey results to be presented at the WAPL Conference

Key Inputs from Report Development Project Phases

Final report

Preliminary Recommendation Report Feedback

Summit Participants

CRC Members

Workgroup Report Feedback

Library Director Focus

Groups/Survey

Page 15: STEERING COMMITTEE RECOMMENDATION PROCESS€¦ · • A summary of the focus groups as well as a report on the public library survey results to be presented at the WAPL Conference

Library Director Focus Groups/SurveyRussell Consulting, Inc. was hired to conduct focus groups, a public survey, and ultimately as facilitator for the remainder of the PLSR Project. Their work so far includes:• 3 focus groups in northeast, northwest, and south central regions of the state• Follow up public library survey to 383 libraries between February and March 2018• A summary of the focus groups as well as a report on the public library survey results to be presented at the WAPL Conference in May 2018 and shared as a separate toolkit

The results of the focus groups and survey will help inform the recommendation process.

Note: An initial survey on System Services Satisfaction and Importance was conducted as part of the workgroup data gathering process

Page 16: STEERING COMMITTEE RECOMMENDATION PROCESS€¦ · • A summary of the focus groups as well as a report on the public library survey results to be presented at the WAPL Conference

Workgroup Report Feedback• Feedback Period April 2-May 1

• Will be used to help inform the recommendation process

• Feedback will be shared with the library community once it has been themed/categorized

Page 17: STEERING COMMITTEE RECOMMENDATION PROCESS€¦ · • A summary of the focus groups as well as a report on the public library survey results to be presented at the WAPL Conference

Workgroup Report Review Steering Retreat April 12-13, 2018

• Collectively reviewed and organized the report information to assist during the recommendation phase

•Summaries focused on:• General Model Overview• Administration• Governance• Implementation

Page 18: STEERING COMMITTEE RECOMMENDATION PROCESS€¦ · • A summary of the focus groups as well as a report on the public library survey results to be presented at the WAPL Conference

Workgroup Report Review•Report highlights:

• Most models included regional service provision• Some included statewide coordination or service provision for specific components• Phased implementation to allow for flexibility; ensure service without disruptions; and/or learn/adapt

during implementation• Service advisory groups and/or service feedback/assessment

• Opportunity to begin developing questions for the recommendation development phase

• The summary documents can be found at: http://www.plsr.info/steering-committee/crcinfo/

Page 19: STEERING COMMITTEE RECOMMENDATION PROCESS€¦ · • A summary of the focus groups as well as a report on the public library survey results to be presented at the WAPL Conference

Recommendations Development Phase--Next Steps

• April 27, 2018 --- Initial phone -- Russell Consulting, Inc. and CRC/Steering

• May 18, 2018 --- CRC/Steering Meeting -- Kilbourn Public Library, Wisconsin Dells

• June 8, 2018 --- CRC/Steering Meeting -- Portage County Public Library, Stevens Point

• June 11, 2018 --- Preliminary Recommendation Report released

• June 11-July 20 --- Preliminary Recommendation Report Feedback period

•July 30-31 --- Model Development Summit

Page 20: STEERING COMMITTEE RECOMMENDATION PROCESS€¦ · • A summary of the focus groups as well as a report on the public library survey results to be presented at the WAPL Conference

Steering Committee Preliminary Recommendation Feedback

• An opportunity for the library community to review the Steering Committee’s working recommendations and offer feedback

•This is a critical feedback period and you are encouraged to schedule time, with staff and/or with Boards, to review the recommendations

• Feedback period June 11-July 20• Steering Committee members are available to attend system/regional meetings to gather feedback

and answer clarification/process type questions

• The feedback will be used to help refine the recommendation at the Model Recommendation Summit (July 30 & 31)

Page 21: STEERING COMMITTEE RECOMMENDATION PROCESS€¦ · • A summary of the focus groups as well as a report on the public library survey results to be presented at the WAPL Conference

Information to Reviewhttp://www.plsr.info/steering-committee/

Steering Committee Recommendation Development Phase

Core Recommendation Collaborator Information and Resources

Model Development Summit Information and Resources

Community Education

Page 22: STEERING COMMITTEE RECOMMENDATION PROCESS€¦ · • A summary of the focus groups as well as a report on the public library survey results to be presented at the WAPL Conference

Ways to follow along and offer feedback

Project website: plsr.info• Sign up for the Blog• Use the Contact Form to send the Steering Committee any questions or feedback• Calendar of events with dates of upcoming Steering Committee meetings, including

model development planning sessions with the Core Recommendation Collaborators.

• Agendas, notes and recordings posted for Steering Committee meetingsEmail PLSR project and process questions to : [email protected] project support or website questions to: [email protected]

Page 23: STEERING COMMITTEE RECOMMENDATION PROCESS€¦ · • A summary of the focus groups as well as a report on the public library survey results to be presented at the WAPL Conference

QUESTIONS?

Page 24: STEERING COMMITTEE RECOMMENDATION PROCESS€¦ · • A summary of the focus groups as well as a report on the public library survey results to be presented at the WAPL Conference

THANK YOU!

Page 25: STEERING COMMITTEE RECOMMENDATION PROCESS€¦ · • A summary of the focus groups as well as a report on the public library survey results to be presented at the WAPL Conference

What else in the toolkit?• Slide deck• Presentation outline

• PLSR Recommendation Development handout