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8/20/2019 Stephan Garcia - Product Development
http://slidepdf.com/reader/full/stephan-garcia-product-development 1/39
Product Development(Product Management overview
Stephan Rodrigues GarciaFounder Institute Curitiba !"#
8/20/2019 Stephan Garcia - Product Development
http://slidepdf.com/reader/full/stephan-garcia-product-development 2/39
$oda%&s '
" $he rise o Product Management
'** o %our products are going to ail+ Five reasons or product ailure
, Massive compan%-career costs
# Five Product Management e.cellence strategies
8/20/2019 Stephan Garcia - Product Development
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/ne0 $he Rise o Product Mana
8/20/2019 Stephan Garcia - Product Development
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Product Management is 1ow Ma
"2+" "23!&s and
"22!&s
!"+
8/20/2019 Stephan Garcia - Product Development
http://slidepdf.com/reader/full/stephan-garcia-product-development 5/39© 2014 280 Group LLC
Fourth M/S$ Important in Co
1. CEO
2. Senior Executives
3. General Manager
4. Product Manager
© 2014 280 Group LLC
8/20/2019 Stephan Garcia - Product Development
http://slidepdf.com/reader/full/stephan-garcia-product-development 6/39© 2014 280 Group LLC
Critical For $ime to
Companies that empowerproduct managers are 50%
aster to mar4et6
© 2014 280 Group LLC
8/20/2019 Stephan Garcia - Product Development
http://slidepdf.com/reader/full/stephan-garcia-product-development 7/39© 2014 280 Group LLC
7.ecutives 8ighl% In9
58% o ProductManagement&s wor4 directl%with C7/; CM/; CF/ and <P
Sales
© 2014 280 Group LLC
8/20/2019 Stephan Garcia - Product Development
http://slidepdf.com/reader/full/stephan-garcia-product-development 8/39© 2014 280 Group LLC
C7/&s Demand Product Management Report
30% o C7/s have ProductManagement /rgani=ationsreporting directl% to them
© 2014 280 Group LLC
8/20/2019 Stephan Garcia - Product Development
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Product Management Ran4ed as $
Proctor ? Gamble Re@uires
8/20/2019 Stephan Garcia - Product Development
http://slidepdf.com/reader/full/stephan-garcia-product-development 10/39© 2014 280 Group LLC
Proctor ? Gamble Re@uiresMana
The last seven CEOs have
been former product managers
© 2014 280 Group LLC
8/20/2019 Stephan Garcia - Product Development
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$wo0 Aour Products are Goin
8/20/2019 Stephan Garcia - Product Development
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Bhat percentage o produc
8/20/2019 Stephan Garcia - Product Development
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'n
5!E to
2#E6Source0 /ver "#
8/20/2019 Stephan Garcia - Product Development
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Most Produ
“75% of new product programsfail commercially.”
Source0 Grin; ' and Page; ' * >ournal o Product Innovatio
8/20/2019 Stephan Garcia - Product Development
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Most Produ
“80% - 95% of newproductintroductions fail!
Source0 Returning Insight $o $he ConsumerH 1ew Produc
8/20/2019 Stephan Garcia - Product Development
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$hree0 Bh% Prod
8/20/2019 Stephan Garcia - Product Development
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Failure Point /ne0 Poor De
“Poor denitionwas cited assingle biggestreason products
fail to meetmarket needs.”
Source0 Product DeveloProduct Managementent Kest Practices SurveProduct DeveloProduct Managementent
8/20/2019 Stephan Garcia - Product Development
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Failure Point $wo0 Poor Custome
“Seven out of ten product failures casesresulted from poorcustomer input.”
Source0 BorldClass 1ew Product DeveloProduct M
Kenchmar4ing Kest Practices o 'gil
8/20/2019 Stephan Garcia - Product Development
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Failure Point $hree0 1o Mar4et Re
“arket researc! wassimply not done in about75% of new productdevelopments.”
Source0 Cooper; R G; Binning at 1ew Products 'ccelerating the Process rom Idea to *aunch !!"
8/20/2019 Stephan Garcia - Product Development
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Failure Point Four0 Poor <alue Prop
“"!ree out of ten products fail becauseof a poor value proposition.”
Source0 Greg Stevens; >ames Creativit% L Kusiness Discipline 8igher ProJts Faster rom 1ew Product Develo
$he >ournal o Product Innovation Management "5 N# (Se
il i i i h
8/20/2019 Stephan Garcia - Product Development
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Failure Point Five0 <ariet% o /ther
•
Mar4eting• 7.ecution
• Competition
• Strateg%
•
$iming
i i h d
8/20/2019 Stephan Garcia - Product Development
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Few Survive Bithout Strong Product Mana
•
+!!! ideas /17 success• " in , developed get to
mar4et
• o + that are launched ail
Source0 Source0 Stevens; G' and Kurl%; >+!!! Raw Ideas " Commercial SuccessH Ma%->une "22:
+!!! Idea
/ne SuccessulProduct
F M i C ? C
8/20/2019 Stephan Garcia - Product Development
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Four0 Massive Compan% ? Care
'l t 8 l M S t B
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'lmost 8al o Mone% Spent B
“#$% of allresourcesallocated to new products by Srms is spent onfailed products.”
Source0 Stevens; G' and Kurl%; >+!!! Raw Ideas " Commercial SuccessH Ma%->une "22:
8 ' t B
8/20/2019 Stephan Garcia - Product Development
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8uge 'mount B
“7&% of product life'cycle costs aredetermined during t!ecrucial product denition
p!ase.”
Source0 Committee on 7ngineering Design $heor% and Method1ational Research Council Improving 7ngineering De
8/20/2019 Stephan Garcia - Product Development
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© 2014 280 Group LLC
"o w#at are $ou doin to&e certain $our products
will succeed 'assi(el$)
Five Five Strategies or Product Management
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Five0 Five Strategies or Product Management
Bhat ma4es an optimi=ed Product Mana
8/20/2019 Stephan Garcia - Product Development
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a a es a op ed oduc a a
People
Process
$ools
Strateg% /ne0 'ssess and Se
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Strateg% /ne0 'ssess and Se
• Gather data and anal%=e
• Must cover all three areas – People
– Process
– $ools
• Kaseline against industr% standards
• Set goals
Goals are Critical to S
8/20/2019 Stephan Garcia - Product Development
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Goals are Critical to S
• 8arvard stud%
• +E o graduates earn "! as much as other 2:E
• $hose +E had clear; written goals
Bhat 're Aour Product Management /rgan
8/20/2019 Stephan Garcia - Product Development
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g g
• Do %ou have a plan
• Bhat do %ou want to accomplish
• Bhat are %our metrics
• 8ow will %ou trac4 success
Strateg% $wo0 Create a Multi Ae
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Strateg% $wo0 Create a MultiAe
• 1ot a onetime event
• C'1I (Constant and 1ever7nding Improvement)
• "+ %ears to achieve worldclass Product Managem
unction
Strateg% $hree0 /ptimi=e
8/20/2019 Stephan Garcia - Product Development
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Strateg% $hree0 /ptimi=e
• Foundation training
• 'dvanced training
• Coaching
/ptimi=ing people0 S4ills to D
8/20/2019 Stephan Garcia - Product Development
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• Foundational0 7ntire product
liec%cle – Kusiness cases
– Mar4et-customer needs
– 7arl% customer programs
–
*aunches – Mar4eting
– 7nd o lie
/ptimi=ing people0 S4ills to D
• 'dvanced $opics – Sot S4ills
– *eadership
– Sot S4ills
– Innovation
– 'gile
– *ean
Strateg% Four0 DeJnition Proces
8/20/2019 Stephan Garcia - Product Development
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Strateg% Four0 DeJnition; Proces
• Get clarit% ? agreement on roles-responsibilities
• Streamline and upgrade product process
• 'rm Product Managers with good tools
Strateg% Five0 8olistic Change Manag
8/20/2019 Stephan Garcia - Product Development
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Strateg% Five0 8olistic Change Manag
• Communication and bu%in o plan
• Clarit% on roles and responsibilities
• 7.ecutive support
• *i4el% to ail without it
• 7ssential or longterm change
Five Strategies or Product Manag
8/20/2019 Stephan Garcia - Product Development
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g g7.c
" 'ssess
Multi%ear plan+ /ptimi=e People
, /ptimi=e Process ? $emplates
# 8olistic Change Management
Product P
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Product P
• 'gile; *ean; Baterall
• Fle.ible
• Strategic-$actical
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$han4 %ou6
Qsoucoder
stephanQopenbra=ilorg