Strategic Fitness Through AlignmentStrategic Fitness

Through Alignment

Presentation Structure

About TAOOur ClientsPreamble –On alignmentDefining Strategic FitnessOur offeringsTAO Roles Summary

The Parable of the MagnetThe TAO Team

About TAO

Be a partner in creating organisations where every member • Creates value, • Feels valued and • Continuously enhances

the organization capability to engage with its context in ways that inspire all its stakeholders

TAO Reason-for-being

Business Alignment is a function of Organisational Alignment and

Business Organisational Strategy

Organisational Alignment is a function of Role Alignment and

Organisation Design

Role Alignment is a function ofPersonal Alignment and Role & Task

Design

Personal Alignment is a function of Identity and Life Role

TAO vision of the organisation

Our ClientsOur Clients

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Our Clients

Akshya Homes Ingersoll Rand Orient Fashions TATA Indicom Reliance Industries Limited

TCS Infosys Technologies Infinite Computer Solutions Sun Microsystems… Praj Industries Bolts Condiments

LMW Shahi Exports EPCOS ITC Ltd Texport Syndicate Britannia Industries

Murgappa Group SAE Claris Lifesciences Shasun Chemicals & Drugs Stumpp,Schuele & Somappa

Springs

Illustrative Client List

Alignment and Transformation

Alignment and Leadership

Alignment and Optimization

Optimization

Shahi Exports

Which requirements should be considered as most important in the present efforts of the government in building Japanese industry? It can neither be capital nor laws and regulations because both are dead things in themselves and totally ineffective. The spirit or willingness set both capital and regulations in motion. If we attach weight to these three factors with respect to their effectiveness, spirit / willingness should be assigned five parts, laws and regulations four parts and capital no more than one part.

Kogyo Iken of 1884 - Maeda Masana

The Basis of the Japanese Management

Preamble On Alignment

Preamble On Alignment

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What is Alignment?-Business Aligner

and Innovation Potentials

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2 2

3 3

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Structure / VOSBusiness World

MVA / CFROI/RSTR

Internal Realities / VOTTechnology world

EVA/ Knowledge Capital / QCD

External Realities / VOCMarket world

CVA/ Market Share/ CSI

Individuals / VOEEmployee worldOVA/ Social Capital / ESI

Zones

4 Alignment flow and Institutional practice

3 Problem solving and Evolving practice

2 Insight and stress

1 : Inaccessible Potentials

Vertical AttunementThe Energy for Creating Value

Horizontal Alignment

The Process of Creating Value

VOS

VOCVOT

VOE

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The Leadership ChallengeCreating order & rhythm in the centrifugal and centripetal movements of the 4 zones

Zone 1: Exploration; Research; Insight; Dream and Discovery Energy Potential.

Zone 2: Dialogue; Experimentation; Practice; Personal mastery; Mental models; Organisational EQ; Coherence and Convergence. Energy source.

Zone 3: Problem identification; Problem solving; SEDAC; 6 Sigma; Team Learning; Review and Recalibration. Energy channels.

Zone 4: Converting ; Optimising; Delighting; Kaizen; Team work; Control and Co-ordination. Energy Deployment.

What is Alignment?

Unleashing Value through

AlignmentSample Actual Results

Apparels

Engineering

Chemicals Pharmaceuticals

Food Agro

Software Products and Services

FMCG

Machine tools

Transformation Accelerated change through TAO

People Leadership Development & Culture

Throughput time Cutting C to C time by 60%

Value Adding Ratio +500%

Inventory 3 turns to 14 turns

R&D processes through DFSS Accelerated Product Development

Quality (Rejects) >20% to <.5% on to ppm

Overall Equipment Effectiveness +40%

Process Routing >1000 Feet to <20 Feet

Factory Floor Space >50% Reduction

New Product Development Faster Development and launch to market and culture building for innovation

Strategic FitnessStrategic Fitness

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Defining Strategic FitnessVisible Value offerings

The symptoms of misalignmentVisible Value offerings

The symptoms of misalignment

Invisible Source of ValueThe deep causes of misalignment

Invisible Source of ValueThe deep causes of misalignment

Value StreamZone 3 & 4Align and optimise

Value ChainZone 2 & 3Design and align

Value PotentialZone 1 & 2 Dream and design

Sustained Operational

Excellence through Value Addition

Sustained Business Excellence through

Value Creation

“Work in the invisible world at least as hard as you do in the visible.” – Jalal-ud-din-Rumi

Defining The TAO Way

Aligning HeartsAligning Hearts

Value StreamZone 3 & 4Align and optimise

Value ChainZone 2 & 3Design and align

Value PotentialZone 1 & 2 Dream and design

Sustained Operational

Excellence through Value Addition

Sustained Business Excellence through

Value Creation

The TAO principle of working with the invisible: Coherence in meaning making leading to convergence in choice making ; Aligned systems, processes and structures creates the platform for empowered and convergent action.

Aligning MindsAligning Minds

Aligning Systems Aligning Systems

Aligning ActionAligning Action

Our OfferingsOur Offerings

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Is the Organization Responsive to emerging business dynamics?Attunement and Alignment

Culture of Commitment Individuals Aligned to StrategyBehaviour Attuned to Culture

Strategizing as a processStrategic performance monitoring practices &

tactical correctionPerformance Management as a planning process

Synergy through TeamworkGood practices for Conflict Resolution Team Learning and “Camp”

Sustained Business Excellence through Value Creation

Aligning the Value Creation Process impacting EVA & MVA Morphing the organisation through changing leadership behaviour and organisational culture

Hearts, Minds & Systems

Is the Organization anticipating Change?Converging Mental Models Shared VisionCoherent strategy

Is there requisite Leadership Capability to execute the Strategy?Leadership Development CentresLeadership Coaching

Is the Organization a Learning Organization?Harnessing Tacit Knowledge Culture of Dialogue Shared expertise Team-Oriented Problem Solving

Employee involvementA culture of constant improvement A culture of innovation

Sustained Business Excellence through Value Creation

Hearts, Minds & Systems

Orienting the organization to be anchored in the future and shape the present

Translating vision into value offeringsNurturing the Evolution of the Organization

Harmonizing Systems and Human Processes to ensure holistic unfolding of the organization

Transforming Individual discontent into creative energyPlatforms for continuous dialogue

Establishing Self Designing Capabilities Developing Organizational models to energize Revenue and Business ModelsCreate Shared mental models to interpret emerging realities and design appropriate action

Sustained Business Excellence through Value Creation

Consulting ApproachPartnering Organizations in managing transition-

Transformational Outsourcing culminating in a transfer of key know-howSoftware products designed by TAO to facilitate the process and capture knowledge is under development

Organization as is

TAO Insight, Experience, Tools & Techniques

Organization Future stateStrategic fitnessInstitutionalized - learningSelf Designing

Participant observers

DiagnosisBased on TAO ToolsQuestionnaires & Interview

Top Management

Workshop: Shared Road Map

TAO Assessment

Internal Champions

PMSTeach & Train

CoachingTAO Team

Steering Group

MeasuresProjectsTAO Team

Sustained Business Excellence through Value Creation

Case StudiesSugar Industry

Transformation from a 40 crore unwanted child to a 350+ crore best practice organisation

Food Industry Transformation from a colonial tea garden into a professionally managed model tea company

Pharma IndustryTurn around of a 25 crore loss making pharma company into a 120 crore profitable companyDesigning the Organisation for Hi Performance and capability building

Software IndustryCulture transformation for a software giant through assessment, design of organisational processes for mentoring; Coaching and Leadership development for middle management.

Sustained Operational Excellence through Value

Addition

Am I delighting my Customer?Am I understanding customer needsAm I improving my serving process continuously

Am I competing effectively in the marketplace?Are the cost and delivery components of my throughput better than competitionAm I bringing in new products that beat the competitionHow does my time to market compare with competition

Am I continuously improving my operational capabilities?

Am I innovating technology of value creation Am I constantly optimising my cash to cash cycle

Action

Consulting approachPartnering Organizations on their journey to becoming world class- Lean Manufacturing, New Product Development, Lean Factory Design

Aligning Organizational Capability to world class benchmarks Defining the key features of Operational Excellence and Aligning mind setsEstablishing the practice of continual improvementChoosing appropriate benchmark frameworks e.g., Deming

Integrating Cross Functional Skills towards Effective Problem Solving

Teaching Team oriented problem solving methods and tools e.g., SEDAC, Six Sigma and Lean Tool kitEstablishing Link Responsibility Focus across the organization

Establishing Self Directed Problem Solving TeamsEmpowering Champions to initiate and implement improvement projects.

Aligning the Value Addition Process impacting P, Q, C, D, S, I, M Morphing the organisation through changing the methods, processes and work culture

Sustained Operational Excellence through Value

Addition

Transformational Outsourcing culminating with a transfer of key know-howSoftware products designed by TAO to facilitate the process and capture knowledge

Organization as is

TAO Insight, Experience, Tools & Techniques

Organization Future stateStrategic fitnessInstitutionalized - learningSelf Designing

Participant observers

DiagnosisBased on TAO Tools

And BenchmarksQuestionnaires & Interview

Top Management

Workshop: Shared Road Map

TAO Assessment

Internal Champions & CFT

PMSTeach & Train

Six Sigma, SEDAC, Lean Tool kitCoaching

TAO TeamSteering Group

MeasuresProjectsTAO Team

Sustained Operational Excellence through Value

Addition

Case StudiesManufacturing Sector

Transforming a loss making unit of a large multinational company into a best in class model for the industryRedesigning the R&D processes and creating capabilities to deploy Concurrent design and Lean designOperational turnaround through Lean implementation

Health Care Work Place Transformation inventory 4 turns to 12 turns, dead investments into 3 crore/year revenue earner with no investments; SEDAC projects leading to a 20% reduction in cost per SKU

Apparel Industry Significant improvement in productivity, doubling of capacity through use of Lean Manufacturing and FLAME TAO alignment methodology in one of top 10 export house.

Electronic components IndustryLean Transformation making the company a bench mark among its different divisions world wide with a culture of continuous and systematic improvement – substantial improvement in top line and bottom line.

TAO Roles TAO Roles

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Personal Effectiveness

TAO brings its considerable experience in process work and problem solving to organisations through its training modules

Leadership CoachingLeadership and Role effectiveness through theatre Personal Unfolding and Role EffectivenessTeam Oriented Problem Solving

Based on an assessment of the needs of the client organisation, these programmes will be customised

The TAO Roles

TAO Roles in the consulting processes

A partner in creating organisations where every member of the organisation

creates value feels valued continuously enhances the organizational

capability to engage with its context in ways that inspires all its stakeholders

PartnerSutradharCatalystCoachEducator

The TAO Mental Models For Managing Change

Aligning the OrganizationThe Organization Maturity Model Model for assessing organization, Benchmarking and Business Planning

Aligning Leadership and RolesThe Tensegrity Mandala and Role Alignment Model for designing Roles and Organization Structure

Aligning Membership and workThe Value Adding Position Model for the creation of value and work design

SummarySummary

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Summary

Our key focus is on two conceptsAlignment & Productivity

Alignment is the outcome of a constant quest forCoherence -Where am I? Where are we?Convergence -Why am I here? Why are we here?Correspondence-Who am I? Who are we?

Productivity is the outcome of continuous systematic improvement of all practices and processes of the organization

TAO is a team of experts in designing, customizing and deploying practices and tools that create and sustain Strategic Fitness through Transformation, Alignment and Optimization

TAO is a team of experts in designing, customizing and deploying practices and tools that create and sustain Strategic Fitness through Transformation, Alignment and Optimization

Strategic Fitness is the ability of the organization to be experienced as FocusedFastFlexibleFriendly Fun

These outcomes are achieved through developing internal practices that foster readiness, resilience, reality appraisal, responsiveness, response capability, relationship building and renewal. These Practices in turn are embedded in tools and technology

Summary

Any piece of iron can become a magnet.

Most do not live up to their potential because theirelemental “dipoles” are not aligned.

N

S

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NS

NS

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N S

N S

NS

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N S

NS

NS

SummaryThe Parable of the Magnet

To make any piece of iron a magnet, these elemental dipoles are aligned in a N-S direction by rhythmic

stroking employing a permanent magnet.

N S

N

S

N S

N S N S

N S

N S

N S

N S

N S

N S

N S

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N S

N S

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N S

Align Optimize

Transform

SummaryThe Parable of the Magnet

The new magnet has a sense of direction.

N S

It has “long range order” - the ability toattract to itself iron pieces from a distance.

Every organisation has this potential if it aligns itself.

SummaryThe Parable of the Magnet

Chairman Emeritus: Dr. Ryuji FukudaBoard Members: Indira J Parikh; N S Raghavan

S Badri NarayanaRaghu AnanthanarayananGagandeep SinghK S NarendranVandana MenonSharbori GomesSreedher Kadambi

A team of mutually responsive functional specialists with a deep knowledge of human processes

SummaryThe TAO Team

TAO consultants invest time and effort in areas other than business consulting

Process work – SumedhasSustainable DevelopmentDevelopment of craft communitiesTheatre Education

SummaryThe TAO Team

Thank YouThank You