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uring the Fall term of the 1998-99 academic year, Palm BeachCommunity College began a five-yearcomprehensive strategic planningprocess. That Strategic Plan hasserved as a vehicle for helping theinstitution respond to a dramaticenrollment increase during that period, as well as a myriad of otherchallenges associated with providing aquality education in a dynamic learning environment. This strategicinitiative focused on systematic initiatives at the College and was driven by the ideas and a commitmentfrom trustees, faculty, staff, students,and community and business leadersto improve student success.
To maximize the outcomes from theFY 1998-99 Strategic Plan, theStrategic Planning Team developed aStrategic Planning Model, whichincluded the Belief, Vision andMission Statements, as well as a list ofObjectives and Strategies. More than250 staff, faculty and students workeddiligently to prepare Action Plans toachieve the Strategies that will move ustoward the achievement of our Mission.Our planning process received a“Commendation” from the SouthernAssociation of Colleges and Schools(SACS) during the reaccreditation processin 2001, and our accomplishments underthe initial Plan have led us to a uniqueplace in the history of the College.
In February 2005, a second StrategicPlanning Team met to develop a newthree-year Strategic Plan for 2006-2009.The Vision, Mission and Belief statements developed for the initialfive-year Strategic Plan continue toprovide a clear expression of our aspirations and function; therefore,
continue to focus our attention and energies on one major outcome: STUDENT SUCCESS. The Plan for 2006-2009, however, redefines theinstitution’s objectives and strategiesto reflect the current and emerging needsof our students. The Plan presented herewas adopted by the PBCC District Boardof Trustees on May 10, 2005.
We enter this new phase with fivemajor areas of emphasis:
Student EngagementTechnologyFinancial AidAlumni AwarenessDiversity
This collaborative process would nothave been as productive without thehard work, dedication and commit-ment from trustees, employees andstudents alike, at Palm BeachCommunity College. I want to thankand commend each of you for yourparticipation in this initiative.
Sincerely,
Dennis P. Gallon, Ph.D.President
1
Introduction Contents
D Introduction . . . . . . . . . . . .1
Acknowledgements . . . . . .2
Beliefs . . . . . . . . . . . . . . . .3
Vision . . . . . . . . . . . . . . . .3
Mission . . . . . . . . . . . . . . .3
Goals 2006 - 2009 . . . . . .4
Objectives Supported byStrategies 2006 - 2009 . . .5
Additional Recommendations 2006 - 2009 . . . . . . . . . . .7
Strategic Planning Team . . . . . . . . . .8
“ Our Strategic Plan hasresulted in a commonpurpose, a unified sense of direction, priorities forchange and a blueprint for action.”
PBCC PresidentDennis P. Gallon, Ph.D.
nsuring that this strategic planremains a living document would notbe possible without the leadership ofPalm Beach Community CollegePresident Dennis P. Gallon, Ph.D. It ishis vision that strategic planning atPBCC be a major tool for determiningthe College’s direction and focus. Allactivities and initiatives of the Collegecontinue to support our PBCC Mission.
Thanks are extended to the Board ofTrustees for leadership, support, andrecognition of the participatoryprocess necessary to guide Palm BeachCommunity College into the future.
This Strategic Plan was developedunder the leadership of the formerdirector of institutional effectiveness,Dr. Seymour Samuels, Ed.D. Hiscommitment, leadership, humor, tirelesseffort, coordination and ‘magic’ guidedPBCC’s strategic planning processsince the inception of the originalStrategic Plan in 1998.
Special appreciation also goes to thevice president for academic affairs,Sharon Sass, Ph.D. and to the associatedean for academic services, GingerPedersen, Ed.D. for their unflaggingleadership, boundless energy, and professional support during the entirestrategic planning process.
To the President’s Leadership Team,thanks are due for continuing to provide the leadership, knowledge, creativity and support necessary forthe development and implementation of the Strategic Plan.
A debt of gratitude is owed to theOffice of Institutional Research and Effectiveness, including Jeff Nowak, senior research analyst,David Edmonds, research analyst, andSandra Livingston, administrative assistant,for support and technical assistance inthe strategic planning process while promoting the use of data foraccountability and decision-making.
A special note of gratitude also goesto Ana De Armas, professor of mathe-matics, for her intelligence, creativity,hard work and faculty input requiredfor the creation and implementationof the PBCC Online InstitutionalEffectiveness Process to support theStrategic Plan.
A sincere “thank you” to the members of the Advisory Committeeon Implementation, chaired by Dr. Richard Holcomb, associate deanand Professor Joseph Millas, speechcommunication, for coordinating thefeedback necessary to keep theCollege focused on the plan.
Thanks to the staff of College Relations and Marketing under theleadership of Grace Truman, Ed.D.,and supported by Toni Wolf, collegerelations and marketing specialist; Tabatha B. McDonald, college relations and marketing specialist; Kari W. McCormick; senior graphicdesigner, Candy Lall Dass, graphicdesigner I, and Sue Rathbone,administrative assistant, for beingthere at the beginning and supportingthe process through all phases.
Strategic Planning is a participatoryprocess, and a debt of gratitude isowed the Strategic Planning Team,action teams, administration, faculty,staff, United Faculty, FACC, students,Florida Atlantic University, PalmBeach County Public School Districtand representatives of the greater Palm Beach County community fortheir tireless efforts, professionalism,caring and commitment to the students and the PBCC community.
Jennifer D. Campbell, Ph.D.Director of Institutional Research andEffectiveness
Acknowledgements
2
“Strategic planning providesa wonderful means for allmembers of the Collegecommunity to participate inits development. At PBCC,it is not a one-time effort,but an ongoing, continuallyevolving process.”
Professor Joseph MillasSpeech Communications
“The Strategic Plan is the vehicle to move theCollege toward recognizing and honoring thecontributions of our faculty, students and staffevery day.”
Professor Mike Miles Psychology
E
We believe:• Students are our first priority.
• Appropriate resources forfaculty/staff training anddevelopment must be provided toenhance learning.
• The College must be responsiveto the needs of the community.
• Lifelong learning enhances thequality of life.
• Strong partnerships enhance thedevelopment of the College andthe community.
• Each student should leave withskills necessary to achieveindividual goals.
• Everyone should have access toan affordable, quality education.
• The College must preparestudents for future leadership roles.
• Participation of all members of theCollege community will enhancethe decision-making process.
• Students must be prepared foran ever-changing globalenvironment.
• Providing a quality education isworth the cost and effort.
• Instruction should meet thevarying learning styles of students.
• We must hold anuncompromising commitment toexcellence.
• Equity and equality ofopportunity are essential.
• A safe, supportive and secureCollege climate is essential.
• Diversity should be embraced asa reflection of society andenhances the educational process.
• The College should preparestudents to be responsible andproductive members of thecommunity.
• Knowledge of options isessential.
• All of our students are capableof experiencing success.
• Increased student interactionwith the College and thecommunity enriches learning.
The Vision statement is a
values-based description of the
College’s desired future and its dis-
tinctive characteristics of success. It
clarifies what the College should
look like and how it should conduct
itself as it fulfills its Mission.
Vision:We envision a College that is a
diverse community of active learners
where achievement occurs in an
environment without boundaries.
We envision a responsive
collaborative institution committed
to the ongoing renaissance and
enrichment of its community.
3
Beliefs Vision Mission
Palm Beach Community College, a
comprehensive two-year institution with
a rich history of achievement since 1933,
is dedicated to serving the educational needs
of the residents of Palm Beach County by
providing the associate in arts, associate in
science and associate in applied science
degrees, professional certificates, workforce
development and lifelong learning.
The mission of Palm Beach
Community College is to provide an
accessible and affordable education
through a dedicated and
knowledgeable faculty and staff, a
responsive curriculum and a strong
community partnership, which
together will enable students to think
critically, demonstrate leadership,
develop ethical standards and
compete effectively in the global
workplace.
Beliefs describe the moral character of the College. They represent
a consensus of personal values of those who make up the College.
4
Goals - Strategic Plan 2006 - 2009
“As an original member ofthe college strategic planningcommittee and now, as thechairman of the districtboard of trustees of PBCC, Ican see, firsthand, that theaction plan and goals havebeen put into place. Bydoing so, Palm BeachCommunity College isfulfilling its mission andservings as an intellectualand cultural center of PalmBeach County.”
David H. TalleyBoard of Trustees
Chairperson
“Strategic planning at Palm Beach Community College is a living process that serves to give us focus in our dailyactivities of creating the optimal learning environmentfor students.”
Ginger L. PedersenDean of Curriculum, Planning and Research
PBCC will sustain an uncompromising commitment to excellence inteaching and learning.
PBCC will continually assess and improve productivity, cost effectiveness and accountability.
PBCC will provide maximum access and seamless articulation withPreK-20 education systems to enhance educational opportunities.
PBCC will partner with and support Palm Beach County business,industry and government to sustain economic development, provide a skilled workforce and enhance the quality of life.
PBCC will ensure an environment that embraces and celebratesdiversity in all areas of the college.
5
“Strategic planning is acontinuous process ofmaking entrepreneurialdecisions systematically,and with the best possibleknowledge of their future,organizing systematicallythe effort needed to carryout these decisions andmeasuring the expectationsthrough organizedsystematic feedback.”
Peter DruckerNational leader in
management
Preface:It is clear that the following two over-arching initiatives are in support of all of the College’s objectives:
• Each campus will continue to develop and implement a campus strategic plan that supports the mission, goals, objectives, and strategies of the college, and of course
• We will have fun! (a.k.a. #26)
1. PBCC will increase retention, graduation and completion rates by 10% by 2008. A. We will develop and implement a strategic enrollment plan to increase retention, graduation and completion rates by
race/ethnicity, disability and gender.
B. We will develop and implement a student tracking system to support data-driven decisions.
2. PBCC will have 100% of students, within six months after leaving PBCC, either placed in a new job, continuingemployment, enrolled in further education or having achieved personal improvement. A. We will develop and implement a student tracking system to support data-driven decisions.
3. PBCC will continue to incorporate current technology in teaching, learning, curriculum and administrative functions. A. We will continue to develop and implement programs and services to incorporate current technology in support of
teaching and learning, and administrative functions.
4. PBCC will significantly increase efforts and dollars to address unmet student financial needs.A. We will develop and implement programs and services to address unmet student financial needs.
5. PBCC will significantly increase recognition of PBCC’s quality programs and services, student success and programmatic needs, by alumni and the community. A. We will develop and implement programs and services to increase recognition by alumni and the community of
PBCC’s quality programs, student successes and programmatic needs.
6. PBCC will continue to incorporate diversity in all areas of the college.A. We will develop and implement programs and services to incorporate diversity in all areas of the college.
“I was impressed at thebreadth of issues addressedthrough the process as well as the methods used to makesure grand plans turned into real actions. I also was pleased to see thecommitment to making theeducational programsrelevant to the needs of thelocal business community.”
Nat RobertsBusiness representative
Objectives Supported by Strategies - Strategic Plan 2006 - 2009
6
Additional Recommendations - Strategic Plan 2006 - 2009
The following additional recommenda-
tions were made at the strategic
planning meeting. The teams can
incorporate them into their Quality
Enhancement Plans (QEP) to avoid
fragmentation and achieve the Objective.
• We will develop and implement
programs and services to
facilitate success for
developmental students in
college-level courses.
• We will develop and implement
programs and services to
increase student (faculty, staff)
engagement both inside and
outside the classroom.
• We will develop and implement
programs and services to
increase service learning
activities for students.
• We will continue to increase
and implement services to
students with special needs.
• We will develop and implement
efforts to integrate Foundation
activities with the College’s
marketing plan.
• We will continue to develop
programs and services to
celebrate, value and respect
diversity.
• We will develop and implement
programs and services to recruit
and maintain personnel from
underrepresented populations.
• We will develop and implement
programs and services to recruit,
enroll and retain a diverse student
population.
“Strategic planning remains our collective view ofPBCC’s future. This plan and its values continueto govern our strategic thinking and acting to makethe future our present.”
Richard HolcombAssociate Dean,
Academic Affairs
“It was great to see everyonecome together to create theplan. It is even better to see the opportunity forinvolvement that all College stakeholders have in implementing it. But thebest is to be part ofimpacting the direction ofthe College.”
Professor Ana De ArmasMathematics
Mark AlexanderTheatre Manager, Lake Worth
Patricia AndersonProvost, Palm Beach Gardens
Silvio ArangoProfessor III
Sabrina AudantLake Worth Campus (Student)
Verdenia BakerCounty Deputy Office (Administration)
Celeste BeckProvost, Boca Raton
Richard BeckerVice President of Administration & BusinessServices
Freddie BennettDean of Educational Services
Michele BowlesFinancial Aid Director
Carla BryantAssociate Professor
Jennifer CampbellSenior Research Analyst
Jeff ClarkStudent, Palm Beach Gardens
Albert ColomFlorida Atlantic University
Ana De ArmasProfessor l
Gisela DiazAssociate Professor
David EdmondsResearch Analyst I
Zenaida EspinosaProfessor
Helen FrankeProvost, Belle Glade
Dennis GallonPresident, PBCC
Jody GleasonPalm Beach County Commisioners Office
Ellen GraceHuman Resources Director
Vernon HaleyVice President of Student Services
Dolly HandFormer member, PBCC Board of Trustees
Richard HolcombAsssociate Dean
Jeannette HornChair of the Board of Trustees, Foundation
Ardease JohnsonManager Employement & Assistant toPresident
Tracy JoinsonAssociate Professor
Ann KilletsPalm Beach County School District
Steve KonopackiProfessor lll
Sue LevineExecutive Administrative Assistant
Sandra LivingstonAdministrative Assistant ll
Erin McColskeyEx. Asst to the President for CollegeAdvancement & Communication
Penny McIsaacDean of Student Services
Joe MillasProfessor
Barry MooreAssociate Dean
Jeff NowakResearch Analyst II
Espe NobleAdministrative Assistant ll
Ginger PedersenDean of Curriculum Planning & Research
Larry PeltonPBCC Board of Trustees
Jeff PetersProfessor
Delshannon PuseyFlorida Atlantic University
Magdala RayDean of Academic Affairs
Pat RichieDean of Economic & Workforce Development
Maureen RileyDirector, Library Learning Resource Center
Rose RocheProgram Manager
Jacqueline RogersDean of Health Sciences & OccupationalPrograms
Cy SamuelsDirector of Institutional Research &Effectiveness
Sharon SassVice President of Academic Affairs
Rick SchusterExecutive Director Foundation
Cathy SeylerLearning Specialist
Helen ShubDirector, Institute for Student Success
Vanger SimmonsAssociate Professor
Sean SmithProfessor l
Geri SpainAssociate Administrative Assistant
Casey SteinbacherChamber of Commerce, North Palm Beach
Grace TrumanDirector of College Relations & Marketing
Okolie UwadibieDean of Academic Affairs
Maria VallejoProvost, Lake Worth Campus
John WasukanisDirector of Facilities
Ed WilleyDean of Academic Affairs
Bill WoodChamber of Commerce, Delray Beach
Strategic Planning Team
* Ad Hoc
** Facilitator
*** Technical Support
7
8
Patricia Anderson
Celeste Beck
Richard Becker
Reginald Butler
Dennis Gallon
Ellen Grace
Scott MacLachlan
Suellen Mann
Erin McColskey
Esperanza Noble
Anthony Parziale
Ginger Pedersen
Nikki Privacky
Ken Ray
Magdala Ray
Beverly Robinson
Sharon Sass
Vicki Shaver
Grace Truman
Maria Vallejo
President’s Leadership Team
David H. Talley, Chairperson
Susan K. Baumel, Vice Chairperson
Larry L. Pelton
James L. Watt
Carolyn L. Williams
Misty Filippelli, Student
Dennis P. Gallon, Ph.D.
Palm Beach Community College is accredited by the Commission on Colleges of theSouthern Association of Colleges and Schools (1866 Southern Lane, Decatur, Georgia30033-4097: telephone number 404-679-4501) to award the associate in arts, associatein science and associate in applied science degrees.
District Board of Trustees 2005-2006
President“I continue to be impressed byhow the Strategic Plan servesas a constant guide to thecollege and its initiatives.There are so many demands ona community college, but thePlan helps us stay focused onwhat employees and thesurrounding community havedetermined to be mostimportant. Without this focusit would be easy for us to notreach any goals.
“The Campus Strategic Planhas been a wonderful tool todirect the committee structureand energies of faculty andstaff on our campus. I believewe truly reached consensusabout our priorities and arepursuing those priorities on aweekly basis. The number ofemployees participating as aresult of the process isphenomenal!”
Patricia AndersonPalm Beach Gardens Provost
Palm Beach Community College,
a richly diverse comprehensive
two-year institution with a
history of achievement since
1933, is dedicated to serving the
educational needs of the
residents of Palm Beach County
by providing the associate in arts,
associate in science and associate
in applied science degrees,
professional certificates,
workforce development and
lifelong learning.
of Palm Beach Community College
is to provide an accessible and affordable education through a
dedicated and knowledgeable faculty and staff, a responsive curriculum
and a strong community partnership, which together will enable
students to think critically, demonstrate leadership, develop ethical
standards and compete effectively in the global workplace.