Autumn 2017Issue 40

News for you from Homes for Haringey

PLUS: Working together on fire safety

Autumn events calendar

New Chair of the Board appointed

homesforharingey.org

Summer round-up special

Did you know that Homes for Haringey manages 21,000 homes? And that of these, 16,000 are tenanted and 5,000 are leasehold properties? Or that our in-house repairs service carries out around 60,000 repairs to council homes every year? Our 2016/17 annual report (due out soon) contains lots of information like this about the work we do. It has been a busy year and we look forward to sharing with you some of the highlights.

While Homes for Haringey has achieved many of its ambitions on its journey so far, the organisation recognises both the challenges it faces and also the enormous potential for growth and regeneration opportunities in the borough and for how it can improve the quality of life for Haringey’s residents.

That’s why we’re carrying out one of the largest-ever consultations amongst all residents – tenants, leaseholders and those in temporary accommodation – to collect your views about what we do and to help us shape our plans over the next three years. As you read this issue of Homes Zone, we will be collating the results of the survey questionnaire – thanks to all of you who completed and returned the survey.

Fire safety has always been, and will continue to be, one of our investment priorities. We are working closely with council colleagues to monitor the Grenfell Tower Inquiry and the independent review of building regulations and fire safety being led by Dame Judith Hackitt, so that we are ready to mobilise and implement any changes to fire safety regulations.

We had a busy summer getting out and about meeting as many residents as possible – there’s a round-up of some of the events in this issue of Homes Zone.

I hope you enjoy this issue of Homes Zone, if you’d like to sign-up to the monthly e-newsletter we send out please add your email address online using See My Data www.homesforharingey.org/your-online-account or contact the Customer Service Centre.

Chris

Editorial: 020 8489 4614 Email: communications@homesforharingey.orgWebsite: www.homesforharingey.org/homes-zone Twitter: @homes4haringey

All council tenants and leaseholders in Haringey receive a copy of Homes Zone. Recent editions of Homes Zone are available online at: homesforharingey.org/homes-zone.

Homes Zone is printed on up to 50% recycled paper, sourced from sustainable forests. The ink used is vegetable based. Please recycle once you’ve finished with it. Thank you.

An introduction from Chris Liffen, Managing Director, Homes for Haringey

3Homes Zone Autumn 2017

Consultation update

On 22nd of September our ‘Have Your Say’ consultation closed. For eight weeks starting in July Homes for Haringey carried out one of its largest consultation exercises. We are delighted with the overwhelming response to our survey by post and online and hundreds more of you attended our series of summer roadshow events and focus groups. We would like to thank you for taking the time to contribute and share your views, these are really important to us.

Have Your Say has been an opportunity for our residents to shape how Homes for Haringey works for them. We have sought resident views on recognition of borough-wide resident groups, the ways we communicate with you, how we act on your feedback and how we can improve our services.

However, the consultation is just part of a much longer process. As we move into autumn, we will be reviewing all the data we have collected over the summer and will be using it to help us move forward together and develop

plans that set out what we should focus on over the next three years. In relation to recognition of borough-wide resident groups, we will present findings and proposals to our Board on 28th November 2017.

Following this, we will produce a full report ‘Shaping the Future’ due out in late 2017/early 2018. The report will be publicly available and contain all the key consultation findings and our recommendations. These finding will be the basis for a new business plan for Homes for Haringey, which we will publish in spring 2018.

We have achieved a lot over the past 10 years. However, there is much we can improve on over the coming years. We may be operating in a challenging environment but we remain committed to maintaining good quality homes and neighbourhoods and tackling homelessness in Haringey.

HaveYour

Say

Resident Complaints Panel

Nicholas Seyfarth has been appointed the first Vice Chair of the Homes for Haringey Resident Complaints Panel. Our Resident Complaints Panel brings together residents from across the borough to check and challenge how we operate.

The Resident Complaints Panel works as follows:

; Recommend - the Panel can recommend a resolution for Homes for Haringey to carry out if the Resident Complaints Panel think we have failed in delivering a service.

; Refer - the Panel can refer the case to the Housing Ombudsman if they think there has been a service failure.

; Refuse - the Panel can reject the case if they feel that Homes for Haringey has been reasonable and there is no need for any further local solution.

The resident can take their case to the Ombudsman. However, dealing with a case

using the Resident Complaints Panel is often a quicker route to resolution.

The Panel is in the process of a recruitment drive, working closely with the Community and Customer Relations teams.

We had the pleasure of meeting with Nicholas shortly after his appointment, here is what he had to say:

How long have you been a resident of Haringey?

“I have lived in Haringey since 2009 and I can’t see myself moving any time soon. I have always loved this area and the people. It is forever changing and growing, no day is the same as the next.”

Where is your favourite place to spend time?

“I love Alexandra Palace, to have such a magnificent building on our doorstep is really amazing. It is great to be able to enjoy a little bit of nature without travelling outside of London. It’s also great fun to attend the seasonal events such as the bonfire display along with the Christmas markets.”

What do you do in your spare time?

“I am currently studying an undergraduate degree in law at the Open University. This takes up most of my free time outside of working with residents and Homes for Haringey on the Panel.”

Nicholas Seyfarth

4

Why did you decide to join the Panel?

“In 2014 I had an accident that tragically left me housebound for the best part of a year. During this time, I suffered depression and anxiety, I sought the advice of Haringey Council and to this day I am still shocked and moved by the help and support I was offered. I was classed as a vulnerable person, so I was fortunate enough to be offered new suitable accommodation within weeks, along with help to deal with my other illnesses.

“After only a few months of living in social housing I felt there was a problem with the level of service residents received, especially when asking for a repair. However, this was three years ago and I am happy to say this aspect of service has most definitely improved! I also came to understand the differences in levels of vulnerabilities and how a lot of the time they go unnoticed or are misunderstood. This is why I put all my effort into making sure all residents’ complaints are taken seriously, and offer assistance where I can.”

What do you think you bring to the Panel?

“I understand the process residents have to go through to make any complaints, suggestions or even leaving positive

feedback, and I know what it is like to be a Homes for Haringey resident. I want to make positive changes and I think my current law studies can be put to excellent use while serving on the Panel.”

Where do you see the Panel in 12 months’ time?

“It has come to my attention that Homes for Haringey is going above and beyond this year with improving services to help residents and their actual properties. With these new initiatives I believe the Resident Complaints Panel will be working hand-in-hand with Homes for Haringey. It is more important than ever to help and support one and other. I truly believe the Panel is going to achieve and witness great things in the next 12 months, and I can’t wait to be a part of it, and I sincerely hope that more residents will join us and become involved with the Panel.”

For more information please visit our website www.homesforharingey.org/complaints/resident-complaints-panel or email governance.team@homesforharingey.org.

5Homes Zone Autumn 2017

6

Autumn Schedule

Housing in Bloom contestant - Jeremiah James

Housing in Bloom contestant - Gail Downing

Housing in Bloom entryOur autumn schedule has already kicked off to a great start with a busy September.

September saw our Supported Housing in Bloom awards at Tottenham Town Hall on the 14th, where the competition’s participants were rewarded for their hard work. This year, the competition has garnered over 75 entries.

Volunteering awardsOur main event this upcoming season is the Rewarding Resident Volunteer Awards, which will recognise and reward the residents who have made a considerable effort to benefit their local community.

Nominations are open now and and deadline has been extended to 22nd October. The winners will be invited to an awards dinner at Tottenham Town Hall on 21st November.

December will see another chance to take part in one of our Community Fire days where you could be visited by the fire brigade for a free individual assessment of your home and a free fire alarm replacement if required. (Please check website for more details)

Keep yourself up to date on our autumn events schedule by checking our website www.homesforharingey.org and by following us on Twitter @homes4haringey.

VOLUNTEERINGAWARDS

7Homes Zone Autumn 2017

Project 2020’s Homework Club at The HubProject 2020 is our community investment programme which helps local people who are unemployed or not in education gain the necessary skills to find work.

Project 2020 also has a youth programme that helps and guides young people throughout their education. This September, we will continue to hold a Wednesday evening Homework club (4:00pm – 6:00pm. Term time only) on Northumberland Park. As well as a Friday evening Youth Club (4:00pm – 6:30pm).

From October we’re adding two new sessions: Monday workshops to help young people discuss and tackle various topics affecting them today and workshops on healthy eating in partnership with charity ‘This is Rubbish’.

(Check website for more details)

All sessions will take place at:

Project 2020 Ground Floor Kenneth Robbins House Northumberland Park N17 0QB

For details on Project 2020 please contact: Dionne Lennon Email: Dionne.Lennon@homesforharingey.org Tel: 0208 489 8321

Luma Khoshaba Email: Luma.Khoshaba@homesforharingey.org Tel: 0208 489 5474 Mob: 07790379194

Homework club at the Hub

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Introduction to Housing Demand

Homes for Haringey has always been committed to offering safe and secure housing for residents and, as well as being a housing provider, its Housing Demand service aims to address demand for housing by preventing homelessness, helping people to remain in their homes during difficult times.

A key focus for the team, according to Executive Director of Housing Demand, Denise Gandy, is early intervention to prevent people losing this homes: “The key reasons that people approach us is due to their private sector tenancy ending or because they are being asked to leave their current accommodation by family or friends.

“The Housing Demand team aims to resolve the housing need with the resident so that they can remain in their home. For example, by providing advice and support to defend eviction proceedings, resolve rent arrears or working with council teams to address serious

disrepair, so that a resident can remain. If that’s not possible, we will try and find them another home in the private rented sector. If all else fails for those that qualify, we will seek temporary accommodation until a settled home can be found.”

All councils have a duty to house people who are eligible, in priority need and unintentionally homeless. Since 2012, local authorities have been able to meet their homelessness duty by providing good quality private rented homes.

A common problem up and down the country is that demand for social housing outstrips supply and the Housing Demand team provides advice on alternative options, including the private rented sector and low-cost home ownership.

“We always take a holistic view of our customers and what the solution to their housing need could be,” concludes Denise.

9Homes Zone Autumn 2017

Keeping Christmas on budget

Christmas can be the most expensive time of year. Entertaining family and friends, decorating your home and buying gifts are all a drain on your bank balance and it is easy to overspend. However, paying your rent and utility bills should always be the number one priority when it comes to managing money, to avoid you being at risk of losing your home.

Homes for Haringey’s Sean Gardiner is a member of our Financial Inclusion team supporting residents with money matters. He has this advice for residents: “If you start to fall behind with rent payments or need to discuss a payment plan, contact the Homes for Haringey team as soon as possible. They will be able to help with alternative payment arrangements and may also be able to suggest who you can contact to claim any benefits you may be entitled to.”

The Financial Inclusion team can help with information and tips on how to create and manage a budget, advice on how to cut bills, manage debt and set up a bank account.

The team runs regular resident workshops on a range of topics such as budgeting, becoming a savvy shopper and saving and borrowing. More information about these sessions can be found on our website.

“We understand how difficult it can be to manage money in the current climate with cuts to benefits and inflation,” says Sean, “and we are here to help you or signpost you to someone who can help if you are struggling. Simply call the Contact Centre and ask to speak to a member of the team.”

Saving ahead is a way to avoid post-Christmas debt and means when December does come around you will have some extra money to spend without borrowing or going into debt. One way of saving is through a credit union.

London Capital Credit Union is a savings and loans co-operative that encourages people to save rather than borrow, but also provides low cost loans at times of need.

For further information visit www.credit-union.coop, telephone 020 7561 1786 or email info@credit-union.coop.

10

Summer round-upIt’s been a busy summer for Homes for Haringey, filled with a packed schedule of activities for our residents to enjoy. Here’s a look at what we got up to:

Leaseholder Drop-in Sessions- June, July and September

Over 200 leaseholders attended our drop-in sessions for the opportunity to meet with Homes for Haringey representatives on a one-to-one basis with their questions or to discuss any issues relating to the services we provide. Topics that were discussed included anti-social behaviour, cleaning, quality of major works and more.

Community Fire Day – Reed Road, N17 - 26th July

Residents in Reed Road were visited by the London Fire Brigade who answered their fire safety questions, carried out individual safety assessments and fitted free smoke alarms where required.

Launch of ‘Have Your Say’ Consultation – 31st July – 22nd September

On the 31st July, we launched our biggest resident consultation yet. You had the chance to ‘Have Your Say’ and make your voice heard.

Summer Roadshows

We held a series of roadshows across the borough giving residents the chance to learn how to improve their health, keep up to date with financial matters, catch up with our repairs team and talk about the Have Your Say consultation. There was also plenty of fun for the kids with face painting, giant garden games, t-shirt designing and a bouncy castle.

HaveYour

Say

Little Flames Cadets group enjoying a game of tug of war

Community Fire Day, Reed Roaf

11Homes Zone Spring 2017

“Roadshows are a chance for us to get out and about and meet residents in the local community, while providing some fun activities that families can enjoy.”

“We aim to work with you to come up with solutions to problems and listen to your views on how we can improve our service, so it’s a great opportunity to talk face-to-face and discuss any issues or ideas you may have.“

Astrid Kjellberg-Obst, Executive Director of Operations

Bouncy castleA steel band was just one of the attractions on offer

Face painting

Residents finding out what’s really in their food at the NHS

Change4Life table

Our Director of Corporate Affairs, Puneet Rajput, discussing our consultation with a resident

Children enjoying some giant dominos

Lydia Odelana finding out how easy it is to use our Homes for Haringey app

Chair of the Residents’ Association at The Sandlings, Margaret Clarke, with a t-shirt she designed

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Shared ownership

Shared ownership offers you the chance to buy a share of your home (between 25% and 75% of the home’s value) and pay rent on the remaining share. Later on, you could buy bigger shares when you can afford to.

You will be eligible to buy a home through a shared ownership scheme if your household income is £60,000 or less. You will also need to be either a first-time buyer or a previous homeowner who cannot afford to buy now. Alternatively, you will need to be renting a council or housing association property.

If you have a long-term disability, you could also qualify for a shared ownership scheme under the government’s Home Ownership for People with Long-Term Disabilities (HOLD). For more information on current shared ownership properties please visit the Haringey Council website www.haringey.gov.uk/housing

Christina recently bought a two-bedroom flat in Tottenham through the shared ownership scheme, this is what she had to say:

“The whole process took around eight months, from viewing the property while it was still being built to moving in this May. As a first-time buyer shared ownership was a godsend. My partner and I have been wanting to start a family for some time now, however, renting privately in a shared house, it was pretty much impossible.

“Having lived in Tottenham for eight years, I wanted to remain in the area to be near to friends and close to the amazing transport links into central London where I work full-time.

“I wasn’t aware of shared ownership until a friend of mine told me about it. I will be forever in his debt as this was the best decision I have ever made. Living in London it feels impossible to save anything, let alone the money for a deposit to buy 100% of a property.

“With this shared ownership scheme I was able to use the small amount I was able to save. I would urge all first-time buyers to look into this scheme, as it is a great way to get onto the property ladder.”

CASE STUDY

Left to right: Homes for Haringey resident board

member Georgina Walters, Homes for Haringey

Managing Director Chris Liffen, Cristina Andronache

and Cllr Alan Strickland, Cabinet Member for

Housing and Regeneration.

13Homes Zone Autumn 2017

Homes for Haringey is always striving to improve the service it provides to residents. One of the areas where we continually measure and evaluate our performance is repairs.

Currently 78% of residents are satisfied with the quality of their repair and 91% of all repairs are fixed first time. However, we know there is still room for improvement.

Previously, we used several complicated IT systems to manage repair jobs and repairs operatives had to return to the office to order materials, book follow-on appointments and log repair information.

Service Connects is a single repairs management system which allows us to manage each repair job from start to finish. This new system uses mobile technology and operates in ‘real-time’ which delivers a better service for residents.

Benefits for residents include:

; All new repair jobs are logged immediately on Service Connects.

; Repair operatives are able to record their activity and any notes while on-site.

; Repair operatives can order materials while on-site.

; Sub-contractors can log-in via the portal to access, update, complete and invoice their work. All updates are processed immediately.

In February 2017 we successfully implemented the first stage of our transfer over to the new system. In October 2017 we will implement stage two and transfer across our appointments system.

The new system will allow us to book appointments using mobile technology meaning we no longer have to go back to the office to book follow-up appointments. We will be able to book them while at your property, so we can confirm a time, there and then, that suits you.

Service Connects A ‘real-time’ improvement for repairs

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ASB crack down

A new approach to tackling anti-social behaviour in the communal areas of multi-storey blocks is underway. As part of a 12-month trial, remotely-monitored CCTV cameras have been installed onto every communal staircase landing on the Love Lane estate. The scheme will be extended to Stellar House and Robert Burns House on the Northumberland Park estate.

The cameras will be monitored 24-hours a day, 7-days a week and an intercom system will allow us to communicate in real time with any perpetrators of anti-social behaviour.

The system has been created by a specialist team and has a direct link to the Police who have supported the initiative.

Astrid Kjellberg-Obst, Homes for Haringey’s Executive Director of Operations said: “It

is a priority to ensure residents feel safe in their homes and the communal estate environment. While our residents tell us that they like living on their estates, anti-social behaviour is a concern. We owe it to our residents to do everything that we can to stamp out ASB.

“This is a 12-month trial project so that we can test its effectiveness and we will be seeking the views of residents as to whether it is making a positive difference on their estates. We are confident that this installation will eradicate the behaviour of the few which affects the many.”

Work is scheduled to be completed by December 2017 and if successful, the system will be expanded across additional estates.

15Homes Zone Autumn 2017

Update from the BoardAs autumn approaches Georgina Walters, Resident Board Member reflects over a busy summer for Homes for Haringey and looks forward to the next six months.

“We are committed to using our position as Resident Board Members to represent residents and the wider community to address important issues such as anti-social behaviour to create safer neighbourhoods where residents want to live and thrive.

“Over the past six months, the Board and I have improved Estate and Neighbourhood management despite problems caused by ASB and fly tipping, especially in some problem areas. In August, 97.6% of our estates were graded at A or B by Quality Assurance Officers. We are continuing in our fight against

ASB and fly tipping by installing more CCTV cameras than ever before which means we are able to provide vital evidence for issuing fixed penalty notices to the culprits.

“Over the next six months our main focus will be the reduction of homelessness in the borough. To help with achieving this the Board is looking into many initiatives like the newly-approved conversion of a former residential care home into a 70-bed hostel to be used as emergency homeless accommodation; and family mediation which can help to prevent homelessness from occurring.”

Georgina Walters,

Resident Board Member

New chair of BoardHomes of Haringey has appointed a new Chair of its board, Aman Dalvi OBE.

Starting his career in the housing sector in 1988, Aman has over 30 years’ experience of the London housing sector. Aman has an MSc in Public Sector Management and is a Member of the Chartered Institute of Housing. He was awarded an OBE in 2000 for Services for Housing.

Tracie Evans, Deputy Chief Executive of Haringey Council, and a member of the recruiting panel said: “The choice of Aman for the role of Chair was unanimous. His experience and understanding of the housing sector is second to none. His commitment to the delivery of excellent services to residents chimes with the objectives of the board. I’m delighted to welcome Aman to Homes for Haringey and look forward to working with him in what is a challenging time.”

Commenting on his appointment, Aman Dalvi said: “This is a very challenging time for social housing providers who have to deliver more but with fewer resources. I look forward to working with the board, Haringey Council and the staff of Homes for Haringey in meeting these challenges. I believe in delivering high quality, value for money services to residents and this will be one of my top priorities.”

Aman succeeded Tom McGregor in September 2017. Tom has held the role of interim Chair since September 2016 and has kept the board focussed on leading the organisation effectively.

Aman Dalvi

16

We had the pleasure of meeting the organiser and both winners. It was extremely interesting hearing their stories, learning some gardening tips and of course seeing their marvellous gardens. Upon meeting Jeanette, she explained: “Residential gardens and balconies are really important spaces for bees, butterflies, and birds. This competition wasn’t for the prettiest garden, but for the most wildlife friendly, and I was both shocked and delighted to see how many people in our community not only maintain their gardens but go the extra mile.”

Ferry Lane Estate is officially the boroughs ‘greenest’ housing estate and the fifth largest. The competition has served to heighten the profile of the estate, while rewarding deserving residents for their efforts in giving wildlife a helping hand.

1st place: Colin

Colin has lived on the Ferry Lane Estate for nine years. As you can see in the pictures (below) he has transformed a concrete area into a Garden of Eden. From as young as eight

years old, Colin has always had a passion for gardening and wildlife.

“I used to trim the hedges in neighbours’ gardens, but I couldn’t get away with doing that now.”

The reason Colin joined this great project was to encourage people of all ages to get out into their gardens and bring them to life. He has kindly donated hundreds of plants and seeds to his neighbours and this has not only brightened up the area, but has also brought their community together.

When asked how he has found such a variety of plants Colin gave us some great ideas: “I like to think I have an international garden. I have two types of roses that first came to the country during the Elizabethan period, along with purchasing seeds from China and other countries. If you start looking into the history of wildlife preservation and gardening it will get you hooked!”

Colin being presented his prize with Councillor Lorna Reith (left) and wife Susan (right)

Wildlife Friendly Garden of the Year 2017: Ferry Lane Estate In recent years it has become essential to support our local wildlife as much as we can. This is why we were thrilled to hear that local Nature Officer, Jeanette Sitton, had organised a Wildlife Friendly Garden competition for local residents at our Ferry Lane Estate in Tottenham.

Jeanette Sitton, event organiser

Grapes, home-grown by

Colin this summer

17Homes Zone Autumn 2017

As the title of the competition states, this was not for the most aesthetically pleasing garden, but for the garden that is the most wildlife friendly. Colin goes to amazing lengths to ensure his garden is a safe-haven for wildlife. He has the pleasure of hosting fish, foxes, birds, insects, field mice and squirrels.

Colin’s Top Tips ; To prevent harm to wildlife, use organic

slug and insect repellent. If you cannot find this in the shops use a mixture of washing up liquid and white vinegar.

; Soak waste paper and scatter over soil, not only will this help plants grow, it’s a great way of recycling.

; Buy ‘throw away’ trees from Morrisons (or any other leading supermarket!) at the end of the week. Most of my large plants only cost £1; I gave them some love and look at my garden now!

2nd Place: Margret

Margaret in her lovely garden

Margret has lived in her home since 1981. Upon looking at her garden you wouldn’t think that it is a metropolis for wildlife, but it most certainly is.

All the plants and flowers Margret grows have been specifically picked for the benefit of wildlife, especially bees and butterflies. She also feeds woodpigeons, blackbirds, robins and many more wild birds!

When asking Margret why she took part in this competition she explained: “I did it to encourage others to do more, it makes me so sad to see people’s gardens left to rot. No matter where you live you have the potential to help wildlife. As Jeanette has mentioned even if you live in a high-rise building with a balcony, you can put out a few plant pots with the correct seeds to save the bees.”

Margret’s Top Tips ; You need to have a real passion for not

only gardening but wildlife.

; Try watching gardening programmes such as ‘Gardeners World’, you will learn so much.

; Bees love lavender, mint, rosemary, poppies, aster and loads more. Have a look on the internet if you would like more ideas, you will be shocked by how much they like!

Black Bird eggs before birth Black Bird eggs after birth

Margret’s garden Flowers planted especially for bees

Working together on fire safety

Following on from the tragic events at Grenfell Tower, Homes for Haringey’s fire risk assessors have visited all of our high rise blocks and reviewed the risk assessments to ensure that all current fire safety measures are in place and working.

We have also reviewed the regular inspections undertaken by estate services staff and our procedures to ensure fire doors are not wedged open and that communal areas are kept clear - which are the two biggest issues we find during our inspections.

By working together, we can do everything possible to prevent a fire starting and spreading.

Here are some fire safety tips from the London Fire Brigade:

Shared areas:

: Shared areas should be kept clear of items such as mobility scooters, push bikes.

: Do not leave rubbish and recycling in communal areas; contact us if you need larger items removed

: Do not store flammable liquids or gas canisters in shared areas

Kitchen safety:

: Most fires start in the kitchen so it is vital you cook with care

: Do not cook if you are tired or have consumed alcohol

: Never leave cooking unattended, even for a moment

: Please clean your grill pan regularly to avoid fat and oil build up

: Keep flammable items

away from cooking space

Smoking:

: Never smoke in bed

: Use a heavy ashtray that won’t tip over and add a drop of water to make it safe

: Do not empty the ashtray into a bin as this can cause it to catch fire

Electrical appliances:

: Regularly remove the build-up fluff on tumble dryers

: Unplug appliances when not in use

: Try and only use one plug per socket

Fire Door Safety

Fire doors are often the first line of defence in a fire and their correct specification, maintenance and management can be the difference between life and death for building occupants.

This is why we encourage all of our residents to make sure that fire doors are in good working order and that they are not propped open.

By looking out for these simple things and reporting them to us as soon as possible you are reducing the risk of fire spreading.

If you think the building you’re living in, or visiting has a faulty fire door, don’t walk by, call us on: 020 8489 5611 or report it using the Homes for Haringey app.

Please return your completed nomination form and send it to Homes for Haringey, Resident Engagement team, 48 Station Road, Wood Green, London, N22 7TY

Rewarding Resident Volunteers Award 2017

Nomination formad

To register your vote online go to www.homesforharingey/rewarding-resident-volunteers-2018Full T&C’s are also available on this page

DEADLINE EXTENDED ! 22nd October 2017

About you:

Name:

Address:

Telephone:

Email:

Tell us briefly why you are nominating this person. Please be specific aboutthe ways in which they have helped their community or helped to improve a servicedelivered by Homes for Haringey. Please use an additional sheet if necessary (includ-ing their name)

Their Address:

Their contact telephone:

Their contact email:

Please ensure that you ask the person you are nominating for their permission to nominate them. Please tick here to confirm that you have done this

homesforharingey.org

If you are interested in seeing these properties, visit the Homes for Haringey website. To find out more about shared ownership, please visit the Haringey Council website www.haringey.gov.uk.

Who is your local Homes for Haringey Hero or Heroine

Nominate now!Homes for Haringey is looking for local resident volunteers who deserve rewards and recognition for their work within the community. Your local hero or heroine can be of any age, from any local area in Haringey. As long as they have gone that extra mile to help their community, and are a Homes for Haringey resident. We will be holding an awards dinner with entertainment to recognise and reward all the winners during November.

You can nominate someone who:

• works with us to improve an estate or local area

• runs a successful, creative community activity

• runs a positive community campaign

• represents their community to improve services.

Nominating is easy!

To nominate you must be either a Homes for Haringey resident, a Haringey councillor, an employee of Haringey Council or Homes for Haringey.

You can submit up to four nominations. Simply complete the nomination overleaf and send to:Resident Engagement teamHomes for Haringey48 Station RoadWood GreenLondonN22 7TY

Visit our website on:

www.homesforharingey.org/rewarding-resident-volunteers-2017

Any questions? Call 020 8489 4463 or email resident.involvementhfh@homesforharingey.org