Haringey Care Directory 2016

Haringey CareDirectory 2016Your local guide to Care Homes, Agencies andServices in the London Borough of Haringey

33-35 Fox Lane, Palmers Green, London N13 4AB Tel: 020 8886 8725Website: www.wch.co Email: [email protected]

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Registered for older people and people with dementia Our aim is to meet the physical, emotional, intellectual,

psychological and cultural needs of our residents throughindividual care - to enable them to live a life as

normal as possible. At the same time we acknowledge and safeguard their rights

to privacy, dignity, individuality and

independence.

Clovelly House Private Residential HomeWe are also proud to have achieved our Gold Standards Award for end of life care

* 24 hour attendance by highly trained staff

* Regular visits from General Practitioner

* Physiotherapy, chiropody and a visiting dentist

* Occupational and speech therapy when requested

* Beautifully decorated rooms

* Nurse call system

* Lifts to all floors

* Home prepared and varied cuisine

* Visiting entertainments and regular outings

* Hairdressing facilities

* Visiting Ministers of all denominations

* Personal Laundry

* Newspapers and Magazines on request

* Conveniently located telephones and television

* Sky TV

CLOVELLY HOUSE is situated inextensive gardens within walking distance

of North Finchley shopping area andFriary Park. Privacy, independence and

dignity are assured at Clovelly House andnothing is spared to create an atmosphere

that is happy and secure. We aim to provide the highest quality care.

For further information please contact: FRANCES THORN Telephone: 020 8445 6775 Fax: 020 8445 7651CLOVELLY HOUSE, 81-89 TORRINGTON PARK, NORTH FINCHLEY, LONDON, N12 9PN.

Email: [email protected] Website: www.clovellyhouse.com

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DATUM was set up a er its founders witnessed first-hand the devastating e ects of the 2004 Indian Ocean Tsunami. Since then, DATUM has been raising funds to build orphanages, schools and health clinics in poor and remote areas of the world.

Including Guinea, Senegal, Tanzania, Malawi, India, Sri Lanka and Bangladesh. DATUM provides help for the poor and vulnerable children of the world without discrimination of gender, race or religion. Datum appreciates any support that you can give. To f ind o u t more visit our website:

www.datumfoundation.org

To advertise on our website or in any of our range ofLondon Care Directories, please call Peter Devall on

020 8364 8428

We publish care directories in the following boroughs: Barnet, Barking and Dagenham, Croydon, Ealing, Enfield, Haringey,Hillingdon, Hounslow, Redbridge and Sutton

This Directory is also available to view on-line at:www.londoncaredirectories.co.uk

You can also view our range of other London Care Directories in the same way.Group and individual Directory rates and discounts, along with details of specialpositions are available on request.

Finding Care in London

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Residential care at itsvery best.

Spring Lane is one of the finest and best-appointed care homes for older people in North London. Our people are hand-picked and then trained to our own exacting requirements. Many have specialised nursing backgrounds, some have been caring for older people for years, and all have been chosen for their empathy and understanding of the difficulties that face older people.

One of the best-appointed care homes in London

• Spacious, fully fitted bedrooms with en-suite bathroom and toilet, double glazing and individually controlled central heating.

• 24 hour personal care plus a full programme of entertainment and activities organised by dedicated staff.

• A first class varied menu to suit all tastes.

• Extensive air-conditioned lounges, secluded garden and terraces.

• Excellent location close to local shops and public transport.

Part of the Springdene Group with care homes in Enfield, Hampstead, Muswell Hill and Whetstone.

Spring LaneBecause life is for living 40 +YEARSof CARE

E S T A B L I S H E D 1 9 7 0

For more information, or to arrange a visit, just phone

020 8815 2000 or visit

www.springdene.co.ukSpring Lane, 170 Fortis Green, Muswell Hill, N10 3PA

“The staff are very caring,patient and supportive.Kindness is all part of thenatural structure of life here.I’m very happy and it hasgiven me real peace of mind.”

� � � � ��

Contents

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Introduction to the Haringey Care Directory 5The Care Quality Commission 6Personal budgets for social care 7Arranging a move to a care home 8Types of care home 13Useful addresses 15DIRECTORY

• care homes for older people 16• care homes for people with learning disabilities 19• care homes for people with mental ill health 23• care homes with nursing 28• care agencies 29• community support services 31• adult care service 31• lunch clubs and drop-in centres 31• day care providers 32

Checklist: questions to ask when choosing a home 34Index of homes 36

Contents

Disclaimer: The information in this directory about the homes and care agencies has been provided by the care providers themselves. We have tried to ensure that this information is as up to date and as accurate as possible, however we do not accept responsibility for any errors.We gratefully acknowledge the support of the firms whose advertisements appear on these pages. As a reciprocal gesture we have pleasure indrawing the attention of our readers to their announcements. It is necessary however for it to be made clear that, whilst every care has been takenin compiling this publication and the statements it contains the publisher cannot accept responsibility for any inaccuracies, or for the products orservices advertised.

Compiled and edited by Peter Devall. Published by London Care Directories, 162 Leicester Road, Barnet, Herts EN5 5DS. Tel: 020 8364 8428.Email: [email protected] Website: www.londoncaredirectories.co.uk Copyright © London Care Directories 2015

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Introduction

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Welcome to theHaringey CareDirectory 2016Choosing a care service is a major life decision, andso this directory is designed to help you and yourfamily make the best choice to meet your needs. Itgives you up to date information on registeredresidential and nursing homes and local careagencies along with contacts and information aboutservices for people who are looking for a careservice in the Haringey area, either for themselves,a relative or friend.

It aims to give guidance and information onchoosing a home or a care agency, and containsdetailed information on care provision locally. Aswell as basic information such as contact details(including website or email addresses), ownershipand the number of registered places at each of thecare homes, the publisher has undertaken aresearch project to establish specific details on thefacilities available. These include such things as,whether the home has single rooms, or doublerooms (or both), if the home has en-suite facilities, ifthere is a passenger lift or stair lift, and is respiteand/or day care offered.

We have also included special sections on ‘Careagencies’, ‘Community support services’ and ‘Daycarer providers’ (starting on page 29) and of coursethere are also articles on how to go about choosingand making care provision as well as a focus on thegovernments ‘Personalisation’ programme,including ‘Personal budgets’ (see page 7).

All homes and agencies included in this directoryare registered with and regularly inspected by the

Care Quality Commission (CQC). The CQC isfeatured on page 6.

The Haringey Care Directory is also available toview and download on-line in a fully interactiveformat on our website(www.londoncaredirectories.co.uk). The informationon homes and care agencies in this publication hasbeen supplied by the care providers themselves. Aspublishers of this Directory we have a policy of notrecommending any particular home or care agencyor accept responsibility for any errors.

The information in this guide is relevant to all peoplein need of care, whatever the disability or problemthat has led them to need support, and we hopeyou find it helpful.

Should you have any comments on either thecontent or the design of this directory pleasecontact:

Peter DevallLondon Care Directories,162 Leicester Road, Barnet, Herts EN5 5DSTel: 020 8364 8428Email: [email protected]: www.londoncaredirectories.co.uk

The Care Quality Commission

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The Care Quality Commission (CQC) is theindependent regulator of health and adult socialcare services in England.

Our purpose is to make sure those care servicesprovide people with safe, effective, compassionate,high quality care, wherever and whenever theyreceive it, and to encourage them to improve.

We monitor, inspect and regulate services tomake sure they meet fundamental standards ofquality and safety and we publish what we find,including ratings to help people choose care.

We cover all hospitals, GPs, dentists, carehomes, care provided in the home, mental healthservices, community health and some otherindependent services as well.

We have three Chief Inspectors of hospitals,social care and general practice. They lead expertinspection teams that include CQC specialistinspectors - health professionals relevant to theservice they’re inspecting i.e. doctors, nurses, GPs,dentists and social workers.

Our teams also include trained members of thepublic - people who help us to understand what it’slike to be cared for in the service we’re inspecting,who we call experts by experience.

During inspections, our Chief Inspectors and theirteams ask five main questions• Is this care safe? – For example, is it clean and

are infection rates low?• Is this care effective? – For example, how good

are they at making people better or making suretheir quality of life is the best it can be?

• Is it caring? Are the staff compassionate and do

they treat people as human beings?• Is this organisation well led? - do the staff have

direction and purpose and are they running theservice properly?

• Is the organisation responsive to people’s needs?Is it listening to complaints and comments, andacting on them? How long do people have to waitand can people get appointments when theyneed them?Before we inspect we listen to what people have

to say about their local services. It’s one of themost important things that we do. It adds to theinformation we collect and analyse all the time tohelp us do our job.

We need people to tell us about their care – goodor bad. It’s vital to our work. Every comment orcomplaint that we hear about builds up a betterpicture of what is going on helping us to decidewhen, where and what to inspect.

Contacting CQCAll our inspection reports can be found on our

website www.cqc.org.uk

You can contact us in the following ways:Tel: 03000 61616Email: [email protected]: @CareQualityCommPost: Care Quality Commission, Citygate,Gallowgate, Newcastle upon Tyne NE1 4PA.

An introduction to The Care Quality Commission

Personal budgets for social care

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If you are eligible for ongoing publicly fundedsocial care and over 18, you may be eligible for apersonal budget.

A personal budget is a sum of money allocatedto you to pay for your assessed social care needs.By understanding the budget you have you areable to plan for your support needs in a way thatwill enable you to have greater choice and controlover the services or support you have, to meetyour social care needs and to live asindependently as possible.

What a personal budget means for you:By offering you a personal budget, you now

have much more choice and control over how youlive your life. You may, for example, want to attendcollege, go swimming or go to the cinema insteadof going to a day centre. You can still choose thetraditional methods of support, but the importantthing is that now with a personal budget thechoice is yours, as long as it is used to supportyour social care needs. You will be financiallyassessed to work out what financial contributionyou have to make towards this budget.

How it worksYou will be supported to identify your needs and

decide whether or not you are eligible to receiveongoing social care support. The government’s‘Fair Access to Care Services’ guidelines will beused to help work out your eligibility.

If your needs are assessed as either ‘critical’ or‘substantial’, you will be offered a personal

budget. The assessment will help to determinehow much your budget will be, based on yourassessed needs.

You local council, like all council’s, operates acontributions policy. This is used to work out theamount (if any) you have to contribute towards thesupport you receive. This will all depend on yourincome and savings.

The next step is to write your support plan. Youcan:• ask your social worker, a friend, relative, a

support broker or someone else to help you toproduce it.Your support plan will give details of:

• what’s important to you• what you want to change or achieve in your life

(your outcomes)• how you will be supported• how you will use your personal budget• how your support will be managed• how you will stay in control of your life• any contingency plans you have in place, in

case something unexpected happens.Your social worker will then ask a social care

team manager to approve it.

What you can spend the money onMany people will still spend their budget on

traditional methods of social care, like receivingsupport at home to help them get up, get washedand dressed.

Personal budgets for social care

Arranging a move to a care home

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Lots of people have personal assistants to helpthem to do the things they want to do, such asgoing to the gym, walking the dog or visiting theshops.

What you can’t spend the money onYour budget must not be used in any way which

will harm your health, safety or wellbeing, orpurposely used for an illegal act. It also can’t beused to buy goods or services which wouldnormally be provided by another statutoryorganisation, such as health or housing withoutfull agreement from the council.

Personal budgets must be agreed by thecouncil and only used to support you with yourcare needs. Personal budgets cannot be used topay for residential or nursing care.

How you will receive your personal budgetYou can ask your social worker or support

broker to arrange services on your behalf using themoney allocated to you from your personal budget.This means that they will manage the budget foryou.

OR you can have the cash to arrange your ownservices. This is known as a ‘Personal budgetdirect payment’ and will be paid into a nominatedbank account every four weeks. Alternatively, youcan ask your social worker to arrange some ofyour services and have a direct payment toarrange some of your own services. For example,you may want the council to arrange personal carethrough an agency and you employ a personalassistant to assist you with a leisure activity thatyou require help with.

Arranging a move to a carehomeMaking your own arrangements

If you are in a financial position to do so, youcan make your own arrangements to move intothe home of your choice. The Care QualityCommission (see page 4 for contact details) oryour social services duty team will give youinformation on homes in your preferred area.

It is important to remember, however, that if youlater find that you can no longer afford the fees,your council will only assist you if you meet theireligibility criteria for support and the home whereyou are a resident is registered and prepared toenter into a contract with the council.

It is therefore advisable to request anassessment of your needs from your localcouncil’s social services department before youmake a final decision about entering a home sothat these issues can be discussed with you.

Making arrangements with council helpYour local council’s social work staff are

committed to helping you find the home bestsuited to your needs when you, or your family orfriends ask for assistance in finding and arrangingyour move into a home.

However, the council can normally only directlyhelp you make arrangements in the followingcircumstances:• Your savings and capital assets are less than

£23,250.


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• You meet your local council’s eligibility criteriafor support and your chosen home meets yourassessed needs as identified in yourCommunity Care Assessment.

• The home is registered, is prepared to acceptyou and is prepared to enter into a contract withyour local council which meets the terms andconditions set down by the council to ensure ahigh standard of care.

• The cost of making arrangements for yourchosen home is within the amount that thecouncil would usually expect to pay foraccommodation for someone with yourassessed needs. This is referred to as ‘theusual cost’.

• There is a vacancy available for you in thehome.

Your assessmentWhether you intend to make your own

arrangements or hope that the council will makearrangements for you, your local council’s socialwork staff will assess your needs in exactly thesame way. The assessment will involvediscussions with you and (with your permission)consultation with your family, friends, GP andother health service staff including staff who wouldbe treating you if you were in hospital.

Your assessor will look with you to see whatrisks there are to your continuing to liveindependently, for example how safely and wellyou can manage activities of daily living likegetting up and dressed.

You will be asked about any problems with yourhealth, whether you remain involved with familyand friends and what support they can give you.

Our community outreach service providesadults with mental health needs with apersonalised support package to meetindividual needs and work with personalbudgets or direct payments.

The Service

We will help you with accessing localcommunity resources, support with practicaltasks, and encourage social inclusion and self-determination as well as developing confidenceto engage in rewarding activities.

Our aim is to help you attain personal goals, atyour pace.

Please contact: 01707 671080 for more information.

Our supported living services provideadults with mental health and learning disabilities with a home of their own andsupport to sustain it.

We promote independent living skills, and willhelp you to attain your personal goals, andrealise your potential.

We will support you with a wide range ofactivities including accessing social activities,applying for benefit entitlements andmanaging your finances to pay householdbills and rent. We will also support you tomaintain your physical and mental health, andmanage your medication independently.

Please contact: 01707 671080 for more information.

The Resource Centre offers outreachsupport, both in the community and in theCentre to adults with learning disabilitieswho require significant levels of support.

We offer individually tailored support to giveyou the learning and leisure opportunities youwant, to help you reach your potential.

The service, which is fully accessible to peoplein wheelchairs, provides a flexible andimaginatively designed space.

Please contact: 0208 804 7873 for more information.

www.sjog.org.uk Registered Charity No. 1108428

Your assessor will then be able to work out withyou what you need and whether these needsmeet the council’s eligibility criteria for providinghelp.

Eligibility criteriaAll assessments must be carried out in

accordance with nationally agreed eligibilitycriteria to ensure that everyone is treated on anequal basis.

If your assessment shows that you have acritical or substantial need for support, then yourlocal council will be prepared to offer you serviceswhich best meet the needs that have beenidentified during your assessment.

Residential care would only be offered if youneed a very high level of support with daily livingactivities (and possibly night time needs as well)and there are no carers available to help or yourcarers can no longer continue to help you.

Nursing care would only be offered if you needtwenty four hour nursing care.

If a care home placement is the service whichbest meets your needs the council must help youmake arrangements. This applies even when youhave enough money to pay for your own care ifyou cannot make the arrangements for yourselfand you have no one else who is able to do thisfor you. Examples of some of the areas that theeligibility criteria covers are as follows:• You have an immediate or actual risk to your

own safety or you are a risk to the safety ofothers

• You have an acute mental illness, a severelearning disability or physical or mental disability

• You have experienced a sudden loss of yourphysical or mental abilities

• You need immediate alternative care becausethose who care for you no longer can

• You need constant supervision or attention• It is likely that your personal safety is at risk or

that you may put others at risk• Your physical or mental abilities are getting

worse• Your mental health is deteriorating• You will need alternative care in the near future

because those who care for you now won’t beable to continue doing so

• You cannot continue to live at home even withpersonal assistance with everyday living tasks.

Choosing a homeWith the advice and information available from

the Care Quality Commission (CQC) or your localsocial services duty team, you should be able toselect a suitable home. It is always advisable foryou, or if you are feeling too unwell, your family orfriends, to visit the home that you feel would bebest suited to you. You should ask to see thereports on inspection visits.

Where it is recognised that you are eligible forcouncil funding for your placement and no suitablehome (i.e. one which meets your needs asidentified in your Care Plan) can be found within thecouncil’s usual costs, then consideration will begiven to a home that costs more. In this situationyour Care Manager will advise you but if thisapplies the council must meet any ‘extra’ cost.

Who pays for your care?This will depend on a number of factors

including the severity of your illness or disabilityand your financial situation. The health and socialAr

ranging a move to a care home

10


11

services staff who assess your needs will adviseyou, but as a general guide you could be:• Fully funded - that is your fees would be met by

the NHS or other government sources, but thisonly occurs in very limited circumstances

• Self funding - that is you have to pay your owncosts

• Funded with council support- you will be fundedin part by the council. You will be financiallyassessed to work out how much you can affordto pay towards the cost of your care.

Fully funded careThis is only available in very limited

circumstances.• Continuing care - In some circumstances, where

your care needs are assessed as requiring avery high level of nursing care with constantsupervision of your condition, the NHS willorganise and pay for your continuing care in ahospital, a hospice or a nursing home. This willbe discussed with you by the nurses and CareManager who are assessing your needs.

• Care for war pensioners - available to a fewpeople who qualify for help from the Veteran’sAgency with funding under the War PensionsScheme – the Veteran’s Agency will advise you.

• Section 117 aftercare - where you are offeredplacement following a compulsory stay in ahospital for mental health treatment.

Who decides if you are self-funded or eligiblefor council support?

Following the assessment of your needs youwill be advised about any likely charges. If it ispossible that you would qualify for help with the

charges you will be asked to complete a financialassessment form. If you are unable to do this yourfamily, carer or legal representative can help you.This form asks for details about your income,savings and other capital assets (e.g. anyproperty that you own). From this form, it will bepossible for the Financial Assessment Team towork out whether you would be entitled to councilassistance in paying towards a care homeplacement, or whether you would have to pay foryour own placement.

You should not try to dispose of any savings orcapital assets you have (for example your home),in order to try and reduce your contribution to thecost. If you do so, the council will still includethose savings and capital assets when your shareof the charge is worked out.

All people whose assessed needs can best bemet by being cared for in a nursing home areentitled to receive the nursing element of theircare for free. A nurse from the Primary Care Trustwill assess your level of nursing needs and thenursing home will be paid directly in accordancewith this assessment. This scheme is referred toas free nursing care. This ‘payment’ will havebeen taken into consideration by the nursinghome when it sets its fees to you or to the council.

You payIf you have savings and capital which amount

to more than £23,250 you will have to pay yourown costs. This rule is laid down by theGovernment [(National Assistance Assessment ofResources) Regulations 1992].

You might also have to pay if your income ishigh enough to meet the fees.


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How your contribution is worked outIncome

All your income including most of the pensionsand benefit you receive will be taken into accountbut you are entitled to retain a Personal ExpensesAllowance - a sum which the government reviewseach year. Your Care Manager will tell you aboutthis and can also explain how other benefits youreceive would be affected.

If you have an income from a private oroccupational pension or retirement annuitycontract, even if your savings and capital arebelow the £23,250 level you will be expected topay the care home fee from this income.However, the council will ignore up to half thispension or annuity if you are using it to supportyour wife, husband (and possibly at theirdiscretion, a partner).

CapitalCapital is any property, savings and

investments, cash, premium bonds, stocks andshares that you have. If you have joint savings orcapital assets with your husband, wife, partner oranother person, then a proportion will be takeninto consideration.

Property, including your home, will be valued atits current market value less any outstandingmortgage. The council is required to ignore thevalue of property if:• Your husband, wife or partner is living there• Another close relative lives there who is over 60

or has a disability or is aged under 16 and isdependent on you.The government has ruled that the value of a

person’s home will not be counted for the first 12weeks following admission to a care home. On

this basis your local council will ignore the value ofyour home for 12 weeks from the time when yourplacement is made permanent when working outwhether you qualify for support with funding. Thisscheme is called a 12 week property disregard.

In certain very limited circumstances the councilhas the discretion to agree to defer part of thepayment towards the cost of the placement. Thisis referred to as deferred payment.

Your Care Manager will advise you whethereither of these schemes might apply to you.

The government requires you to contribute aproportion of your savings between £14,250 and£23,250 towards the cost of your placement butsavings below this are not taken intoconsideration.

Choosing a more expensive homeWhere you qualify for council help with

payment of your fees and the council can find youa suitable home within their usual costs you canonly choose a more expensive home if:• Someone else (for example a relative, friend or

charitable organisation) agrees to pay a ‘topup’, i.e. the difference between the actual fee forthe placement and the amount the councilwould usually have expected to pay for similarsuitable accommodation, i.e. the usual cost.The person who agrees to pay the top up isreferred to as a third party sponsor.

• Very exceptionally if you are being fundedunder property disregard or deferred paymentschemes, you could pay the difference fromyour own funds.Failure to keep up top up payments is likely to

result in your being asked to move to a suitablealternative home, available at a cost the council

Types of care home

13

would usually expect to pay.You and your family can discuss top up

arrangements with your Care Manager who canprovide further information to you and to anyonewho might be prepared to act as your third partysponsor.

Reviewing your place in a care homeIf social service staff helped to place you in a

home, they will carry out a review of your situationafter you have been in the home for four weeks tocheck with you, your family and friends and thehome’s staff that the home is suitable for you. Atthis point they will agree with you that yourplacement becomes permanent. Social serviceswill then review your placement once a yearunless you, your family or the home feel that yourneeds have changed. In this case an earlierreview can be arranged to re-assess yoursituation.

ComplaintsOnce you have settled into your care home, if

you have any problems, it is best to talk with thestaff concerned and try to get the problem sortedout straight away. Each care home has acomplaints procedure and if you are not satisfiedfollowing your initial discussions you should askfor that procedure to be followed and notify theCQC of your concerns. Where your local councilis helping to pay the costs of the placement youshould also contact the councils social servicesduty team about the situation. Council staff andCQC staff will then investigate the matter, makingsure that you are able to explain your concernsas part of that investigation.

Types of care home

Residential care homesA residential care home is a home in which

residents receive full board and personal care.The level of care varies from home to home, but itshould be the kind of care that would be given bya competent and caring relative. This wouldinclude help with washing, bathing, dressing, toiletneeds and eating. It also includes caring when aresident is taken ill: in the same way that a familywould provide extra help. It does not providenursing care. This means that residential homesmay not accept people with certain medicalconditions e.g. multiple sclerosis.

Voluntary homesThese are homes run by voluntary

organisations, for example housing associations,charities and religious bodies. Some voluntaryhomes set conditions for accepting residents, forexample having been a member of a particulartrade, profession, union or one of the services.Sometimes only people from the local area will beconsidered. Fees are set by the voluntaryorganisations. They can be lower than in privatelyrun homes because overheads may be met froma Trust fund, for example.

Private homesPrivate homes are those run by individuals and

companies as a business. There are unlikely to beconditions of acceptance, except suitability to livein a residential care home. Fees are set by thehome owner. They have to take account of theactual cost of running the home.

Types of care home

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Nursing homesThese homes provide care for people who need

24 hour nursing care including those who areterminally ill. The person in charge of the homewill be a Registered General Nurse. There willalways be a Registered General Nurse on duty.

Dual registered homesHomes may register for both residential care

and nursing care. This means that a wide range ofcare can be provided in one home. Residents whocome to need nursing care may not have to moveto another home or hospital.

Registered homes for people with mentalhealth problems

These are homes registered for the care(including medical care) of people suffering from amental health problem. They may be registered asa residential home or as a nursing home.

Registered homes for people with learning,physical and multiple disabilities

These are homes registered for the care ofpeople with such disabilities. These homes arealso featured extensively in this directory.

Specialist homesOther homes (residential and nursing)

specialise in caring for people with dementia orfunctional mental illness, for people with adisability or offer care to people from a particularcultural, religious or professional background.

HospicesHospices provide specialised care for people

with a terminal illness. In addition to the relief ofany pain and symptoms control, they offer supportand counselling to patients, their friends andfamilies.

Useful addresses

15

BENEFITS ADVICEAdvice for people with disabilities, carers andtheir representativesWebsite: www.direct.gov.uk/benefitsadviser

CITIZENS ADVICE BUREAUXTottenham Bureau551b Tottenham High Road, London N17 6SBOpening hours: Tuesday, 10am to 12pm and2pm to 4pmThursday 10am to 12pmTel: 020 8341 2400Advice line: 03444 889626Website: www.haringeycabx.org.ukAnd www.adviceguide.org.uk

Turnpike Lane Bureau7 Willoughby Road, London N8 0HROpening hours: Monday, 10am to 12pm and2pm to 4pmFriday, 10am to 12pmTel: 020 8341 2400Advice line: 03444 889626Website: www.haringeycabx.org.ukAnd www.adviceguide.org.uk

COUNCIL OFFICESFor full details on how to contact HaringeyCouncil Customer ServicesPlease see page 35

Integrated Access TeamLondon Borough of Haringey, 3rd floor, 10 Station Road, Wood Green, London N22 7TRTel: 020 8489 1400Email: [email protected]: www.haringey.gov.uk/social-care-and-health/accessing-services/assessment

Care Quality CommissionCitygate, Gallowgate,Newcastle Upon Tyne NE1 4PATel: 03000 616161Email: [email protected]: www.cqc.org.ukFor more information about CQCplease see page 14

VOLUNTARY ORGANISATIONSFor a list of voluntary organisations in Haringey,please contact:Haringey Association of Voluntary andCommunity Organisations (HAVCO)Unit 38, 2nd floor, 639 High Road, Tottenham, London N17 8AATel: 020 3771 0104Email: [email protected]: www.havcoharingey.org.uk

Useful addresses

Care homes for older people

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Alexandra Park Home 15 4 4 4 42 Methuen Park, Muswell Hill, London N10 2JS • Tel/Fax: 020 8883 5212Owner: Mr David Weston • Person in Charge: Mr David Weston (Manager)Email: [email protected] Group: Older people, older people with mental ill health or physicaldisabilities and older people with dementia

Brownlow Residential Care Home 24 4 4 4 4 4 44 Princes Avenue, London N10 3LR • Tel: 020 8883 6264Website: www.ventry-care.comOwner: Ventry Residential Care • Person in Charge: Mandeep KuarClient Group: Older people, older people with dementia, older persons withmental ill health • See our advert on page 17

Ernest Dene Residential Care Home 33 4 4 4 4 4 48-12 Donovan Avenue, Muswell Hill, London N10 2JX • Tel: 020 8883 4901Website: www.ventry-care.comOwner: Ventry Residential Care • Person in Charge: Mandeep KuarClient Group: Older people, older people with dementia, older persons withmental ill health • See our advert on page 17

The Fer View 6 4 4 4 4163 Bounds Green Road, London N11 2ED • Tel: 020 8881 4602Fax: 020 8881 6264 • Email: [email protected]: Mr Soonil Boodo • Person in Charge: Mr Soonil Boodo (Manager)Client Group: Older people, older people with mental ill health,learning disabilities and older people with dementia

Mary Feilding Guild 47 4 4 4 4 4 4103-107 North Hill, Highgate, London N6 4DP • Tel: 020 8340 3915Website: www.maryfieldingguild.co.uk • Owner: Mary Feilding GuildPerson in Charge: Mary McGloin • Client Group: Older people

The Meadow 40 4 4 4Meadow Drive, Muswell Hill, London N10 1PL • Tel: 020 8883 2842Website: www.mha.org.uk • Owner: Methodist Homes for the AgedPerson in Charge: Lesley Cole (Temporary Manager)Client Group: Older people (24 residential places and 16 for dementia)

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ARECare homes for older people

�

Our homes are located on leafy residential streets near to the popular amenities offered by their localhigh streets. All homes are registered with the Care Quality Commission to offer person centred longterm, short term and day care placements. We will provide you with a welcoming comfortable way of lifein safe, modern, living surroundings.

Web: www.ventry-care.com

Ventry Residential Care provide Residential Care, specialist Dementia Care and MentalHealth Care for the elderly across North London in comfortable home from home settings.

Call us on:020 8886 7317

Your local Ventry Care Homes are:

Brownlow Residential Care Home4 Princes Avenue, Muswell Hill,London N10 3LRT: 020 8883 6264 E: [email protected]

For further information on Brownlow and Ernest Dene and our other homes in Whetstone, Palmers Green, Higham’s Park and Northwood,please see our website.

Ernest Dene Residential Care Home 8-12 Donovan Avenue, Muswell Hill, London N10 2JXT: 020 8883 4901 E: [email protected]

Trusted by hundreds of people to provide quality care for over 25 years

��

• Trained staff who provide 24 hour person centered care • Spacious lounge and dining area • Beautiful conservatory over looking the extensive andtranquil garden • Home cooked food and special diets catered for • Activities, classes, outings and entertainment arranged • Emergency nurse call system in all rooms • Electrically operated Windsor II bath

St Theresa’s is a residential care home for older people and those withDementia where special attention is given to the comfort, happiness andindividual requirements of all our residents. Great emphasis is placed oncreating a pleasant and homely atmosphere.

Situated in a lovely tree lined road in Bush Hill Park, Enfield, close to EnfieldTown centre and within 250 yards of local shops, rail station and church.

ST THERESA’S REST HOMECaring for the Elderly

Established 1953

6-8 Queen Anne’s Gardens, Bush Hill Park, Enfield, EN1 2JN

020 8360 6272 Email: [email protected]

www.homelycare.com

Care homes for older people

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Morriss House 25 4 4 4 4 4

23 Coolhurst Road, London N8 8EP • Tel: 020 8340 9660Owner: Abbeyfield Society • Person in Charge: Ms Pauline GowerClient Group: Older people, older people with mental ill healthor physical disabilities and older people with dementia

Peregrine House 35 4 4 4 4

350 Hermitage Road, Tottenham, London N15 5RE • Tel: 020 8809 5484Website: www.goldcarehomes.comOwner: Gold Care Homes • Person in Charge: Ms Yvonne SmytheClient Group: Older people, older people with mental ill health or physicaldisabilities, non-elderly people with physical disabilities (aged 40+)

Spring Lane Care Home 62 4 4 4 4

170 Fortis Green, Muswell Hill, London N10 3PATel: 020 8815 2000 • Website: www.springdene.co.ukOwner: Springdene Nursing & Care Homes LtdPerson in Charge: Mr Sam WoodsClient group: Older people, older people with dementiaSee our advert on page 2

Stirling Park Care Home Limited 5 4 4 4

87 Stirling Road, Wood Green, London N22 5BN • Tel: 020 8889 0319Email: [email protected]: Mrs Pauline Hogan • Person in Charge: Mrs Pauline HoganCategory: Older people, older people with mental ill health and dementia

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Homes for people with learning disabilities

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Acash Lodge I 6 4 4 4

96 Mattison Road, Haringey, London N4 1BE • Tel: 020 8347 6030Website: www.apollo-care.co.ukOwner: Apollo Care & Supported Housing LtdPerson in Charge: Anita Nicholas

181 Carlingford Road (Choice Support) 4 4

Tottenham, London N15 3ET • Tel: 020 8888 8916Website: www.choicesupport.org.ukOwner: Choice Support • Person in Charge: Melvin Coelho

Cassini House 6 4 4 4

13 Duckett Road, London N4 1BJ • Tel: 020 8340 1633Website: www.precious-homes.co.ukOwner: Precious Homes Limited • Person in Charge: Mrs Glen RandallClient Group: Learning disabilities, autism and mental ill health

30 & 37 Coleraine Road 8 4

London N8 0QJ • Tel: 020 8888 4348Website: www.unifiedcare.co.ukOwner: Unified Care Limited • Person in Charge: Claudette RussellClient group: Learning disabilities, mental ill health and autism

DRS Care Home Ltd 4 4 4

41 Pembury Road, Tottenham, London N17 6SS • Tel: 020 8885 4954Website: www.drscareltd.comOwner: Mrs Ranie Safderali Datoo • Person in Charge: Mr George ObonyoClient Group: Learning disabilities and mental ill health

2 Endymion Road (Choice Support) 6 4

London N4 1EE • Tel: 020 8341 3888 • Website: www.choicesupport.org.ukOwner: Choice Support • Person in Charge: Rehma Kizito

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AREHomes for people with learning disabilities


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Green Lanes Projects 6 4 4 4

40 Myddleton Road, Wood Green, London N22 8NR • Tel: 020 8829 0996Owner: Mr Pangisani Mabhena • Person in Charge: Mrs Dora Arabou

Hail - Bedford Road 6 4

7 Bedford Road, Tottenham, London N15 4HA • Tel: 020 8800 2864Website: www.hailltd.org • Owner: Haringey Association for Independent LivingPerson in Charge: Sharon Harris

Hail - Burghley Road 4 4 4 4 4

77 Burghley Road, Wood Green, London N8 0QG • Tel: 020 8889 5587Website: www.hailltd.org • Owner: Haringey Association for Independent LivingPerson in Charge: Sharon HarrisClient Group: Learning disabilities, physical disabilities and dementia

Hail - Granville Road 6 4

75-77 Granville Road, Wood Green, London N22 5LP • Tel: 020 8888 4189Website: www.hailltd.org • Owner: Haringey Association for Independent LivingPerson in Charge: Alison Pearson

Hail - Great North Road 5 4 4 4

68 Great North Road, East Finchley, London N2 0NL • Tel: 020 8340 6035Website: www.hailltd.orgOwner: Haringey Association for Independent LivingPerson in Charge: Sharon HarrisClient Group: Learning disabilities age 18+

Haringey Respite Service 2 4 4 4

Flats 1 & 2 The Priory, 98 Priory Road, London N8 7HS • Tel: 020 8341 7058Website: www.lookahead.org.ukOwner: Look Ahead Care and Support Limited • Person in Charge: Daniel Hunter

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Hillgreen Care 6 4 4 4

13 Ruskin Road, Tottenham, London N17 8ND • Tel: 020 8880 9494Website: www.hillgreen.co.ukOwner: Hillgreen Care Ltd • Person in Charge: Ross Dady

Hillgreen Care 4 4 4

53 Myddleton Road, London N22 8LZTel: 020 8365 7272 • Email: [email protected]: Hillgreen Care Limited • Person in Charge: Darius Ossowski (Manager)Client Group: Learning disabilities, autism and mental ill health

Hoffmann Foundation for Autism 6 4 4 4

4 Park Avenue, Wood Green, London N22 7EX • Tel: 020 8888 5055Website: www.hoffmannfoundation.org.ukOwner: Hoffmann Foundation for AutismPerson in Charge: Mr Delroy GordonClient Group: Autism and learning disabilities

Jennifer Residential Care Home 6 4 4

17 Pemberton Road, London, N4 1AXTel: 020 8967 7001 • Website: www.thejenniferhome.co.ukOwner: Mrs R Dhyll • Person in Charge: Mrs R DhyllClient Group: Learning disabilities and mental ill health

83 Kitchener Road 3 4 4

London N17 6DU • Tel: 020 8808 6931Owner: Mr Edward William Marcus • Person in Charge: Kamrul HassanClient Group: Learning disabilities and mental ill health

10 Linden Road 6 4

Tottenham, London N15 3QB • Tel: 020 8888 0565Email: [email protected]: Haringey Council • Person in Charge: Ilona Zeqiri

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80 Meridian Walk 6 4 4 4

Tottenham, London N17 8EH • Tel: 020 8365 0023Website: www.heritagecare.co.ukOwner: Heritage Care • Person in Charge: Mr Zaydon AlayasaClient Group: Learning and physical disabilities

Mi Casa 5 4 4 4

15 Duckett Road, London N4 1BJ • Tel: 020 8340 2447Website: www.precious-homes.co.ukOwner: Precious Homes Ltd • Person in Charge: Anisah Mohammad

Park House 6 4 4 4

32 Ferme Park Road, Crouch End, London N4 4ED • Tel: 020 8340 7216Website: www.sequencecaregroup.co.ukOwner: Sequence Care Limited • Person in Charge: Goran Savick

Pine House 3 4 4

14 Shelbourne Road, Haringey, London N17 9YH • Tel: 020 8801 2700Website: www.conniferscare.co.ukOwner: Connifers Care • Person in Charge: Sanjanah Soobdhan

18 Vartry Road (Choice Support) 5 4 4 4

London N15 6PT • Tel: 020 8802 8700 • Website: www.choicesupport.org.ukOwner: Choice Support • Person in charge: Rehma Kizito

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Homes for people with mental ill health

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Ashley House 3 4

57 Broadwater Road, London N17 6EP • Tel: 020 8352 1027Owner: Mr John Dadzie • Manager: Mrs Angela Dadzie

Ashness House Care Home 5 4 4 4

286 Philip Lane, Haringey, London N15 4AB • Tel: 020 8801 0853Website: www.ashnesscare.org.uk • Owner: Mr Nicholas Dominique PurchasePerson in Charge: Mr Nicholas Dominique Purchase

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AREHomes for people with mental ill health

Supporting you – every step of the wayThe road to recovery from mental ill health is long and hard and passes through many different stages. At Baytree Care we have worked hard for many years on perfecting our unique support structure which includescare and support provision to meet each individuals needs whatever stage you are at in the recovery process. Baytree Lodge on Ballards Lane in Finchley in Barnet borough is a registered residential care setting for 12 peopleand we have now established Supported Living settings in the Barnet and Enfield areas staffed by experiencedprofessionals qualified in their field including psychologists. Shila House, our registered care home in Enfield isspecialised in acute and forensic areas. This service is registered with the Care Quality Commission. • RESIDENTIAL CARE • SUPPORTED HOUSING • TRAINING FLATS • FLOATING SUPPORT For further details, a brochure, presentation or to arrange a visit to any of our services please call:

All of our care homes in North and East London, Norfolk and Devon are registered with the Care Quality Commission.

for people recovering frommental ill-health

020 8882 4321 [email protected]

Silver Award


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Ashness Two 4 4 4

41 Cranleigh Road, Haringey, London N15 3AB • Tel: 020 8809 9958Website: www.ashnesscare.org.uk • Owner: Ashness Care LimitedPerson in Charge: Mr Nicholas Dominique Purchase

The Avenue Care Home 4 4 4 4

83 The Avenue, London N17 6TB • Tel: 020 8493 1428Website: www.avenuecarehome.co.ukOwner: Gertrude Lawson • Person in Charge: Gertrude Lawson(Women only)

Belmont House Care Home 9 4 4

41 Belmont Road, South Tottenham, London N15 1LS • Tel: 020 8888 0874Email: [email protected]/Manager: Mrs Pratima Ameeta Rambojun

Centre For Better Health 7 4

44 & 60 Chesterfield Gardens, London N4 1LP • Tel: 020 8809 4933Website: www.centreforbetterhealth.org.ukOwner: Centre for Better Health • Person in Charge: Ms Allison RobinsonClient Group: Mental ill health and learning disabilities

DRS (Annexe) Care Home 18 4 4 4

2-4 New Villas, Baronet Road, Tottenham, London N17 0LTTel: 020 8885 0758 • Owner: Mrs Ranie Safderali DatooPerson in Charge: Verna Kaunda (Manager)Client Group: Mental ill health and learning disabilities

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Earlham House 8 4 4

7 Earlham Grove, London N22 5HJ • Tel: 020 8881 3064Email: [email protected]: CL Medical Limited • Person in Charge: Mrs Julie Karp

Emmanuel House Care Home 16 4 4

7 Chalgrove Road, Tottenham, London N17 0NP • Tel: 020 8885 6495Owner: Ashley House Care Homes Limited • Person in Charge: Angela Dadzie

Fortis Green 7 4 4

75 Fortis Green, London N2 9JD • Tel: 020 8883 0835Website: www.rethink.org.ukOwner: Rethink Mental Illness • Person in Charge: Riona Fitzmaurice

Hawthorn House 5 4 4

15 Linley Road, London N17 6RP • Tel: 020 8801 7192Website: www.conniferscare.co.ukOwner: Connifers Care • Person in Charge: Ms Ndorenyin Etim

Jennifer Residential Care Home 6 4 4

17 Pemberton Road, London, N4 1AX • Tel: 020 8967 7001Website: www.thejenniferhome.co.uk • Owner: Mrs R DhyllPerson in Charge: Mrs R DhyllClient Group: Mental ill health and learning disabilities

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Kadima Support UK 5 4 4 4

23 Ivatt Way, London N17 6PF • Tel: 020 8177 2115Email: [email protected] • Owner: Kadima Support UKPerson in Charge: Archaad Islam – Manager

Kadima Support UK 6 4 4

146 Carlingford Road, London N15 3EU • Tel: 020 8351 7017Email: [email protected]: Kadima Support UK • Person in Charge: Faisal Satti

Kadima Support UK 7 4 4

300 Philip Lane, London N15 4AB • Tel: 020 8292 3050Email: [email protected]: Kadima Support UKPerson in Charge: Mr Hisham Bukhs

Lansdowne Care Home 6 4 4

39 Lansdowne Road, London N17 0LS • Tel: 020 8801 7544Website: www.drscareltd.com • Owner: Mrs Ranie DatooPerson in Charge: Brennan Peat • Client Group: Mental ill health, mental illhealth with forensic history and learning disabilities

Number Residential Care Home 10 4 4 4

45-47 Pembury Road, London N17 6SS • Tel: 020 8801 4860Website: www.drscareltd.com • Owner: Mrs Ranie Safderali DatooPerson in Charge: Mrs Ranie Safderali DatooClient Group: Mental ill health and learning disabilities

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St Lucy Care Services 5 4

294 Philip Lane, Tottenham, London N15 4AB • Tel: 020 8808 6669Website: www.stlucycareservices.co.ukOwner: Vera Cudjoe • Person in Charge: Marlon Alipa

Venetia Residential Care Home 11 4 4

18 Venetia Road & 32 Lothair Road North, London N4 1EJTel: 020 8292 1602 • Fax: 020 8341 3078 • Email: [email protected]: Mr Andrew Pieri • Person in Charge: Miss Litsa Pieri

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Care homes with nursing

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Osbourne Grove Nursing Home 32 4 4 4 4

16-20 Upper Tollington Park, Finsbury Park, London N4 3ELTel: 020 7272 0118 • Owner: Haringey CouncilPerson in Charge: Mabel OsemwegieDementia care is also provided

Priscilla Wakefield House 112 4 4 4 4 4

Rangemoor Road, Tottenham, London N15 4PL • Tel: 020 8808 7196Website: www.pwhnursinghome.co.ukOwner: Magicare Ltd • Manager: Mrs Caroline Murphy

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ARECare homes with nursing

Care agencies

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Andersen Care Agency837 High Road, Tottenham, London N17 8EYTel: 020 8493 8742Contact: Andy Gbajumo – Registered ManagerEmail: [email protected]

Chinese Association of Tower Hamlets680 Commercial Road, London E14 7HATel: 020 7515 5598Fax: 020 7538 9764Contact: Alan Chau – Registered ManagerWebsite: www.thchinese.org.ukEmail: [email protected]

Core Outreach and Care Services UK LimitedGround Floor, 479 Green LanesLondon N13 4BSTel: 020 8882 7002Fax: 020 8886 6988Contact: Vinny Anya – Managing DirectorWebsite: www.coreoutreach.co.ukEmail: [email protected] [email protected]

Diligent Care Services4 Holmdale Terrace, London, N15 6PPTel: 020 8808 0805Contact: Belinda Siggers - ManagerWebsite: www.diligentcareservices.co.ukEmail: [email protected]

The Extra Mile Care Company LimitedWedge House, White Hart Lane, N17 8HJTel: 0844 967 9797Contact: Daniel Burner - MDWebsite: www.extramilecare.comEmail: [email protected]

Focus Care Link Limited121 St Pancras Way, London NW1 0RDTel: 020 7419 7419Fax: 020 7419 7121Contact: Sherrie NoibiWebsite: www.focuscarelink.co.ukEmail: [email protected]

HCPA22-24 Eastside Road, London NW11 0BATel: 020 8905 5599Fax: 020 8458 0739Contact: Mr Jason VirasingheWebsite: www.hcpaltd.comEmail: [email protected]

Health Personnel Limited8 Maya Place, 91 -105 Durnsford RoadLondon N11 2EZTel: 0844 249 2900Fax: 0560 3111 339Contact: Paul OnyemenemWebsite: www.healthpersonnel.co.ukEmail: [email protected]

Care agenciesBelow is a list of providers from in and around Haringey borough who offer homecare services inthe borough.

Care agencies

30

Home Instead Senior Care1st floor, Raydean House, 15-17 Western Parade,Great North Road, Barnet EN5 1AHTel: 020 8446 7044Contact: Dale Bevington - MDWebsite: www.homeinstead.co.uk/barnetEmail: [email protected]

London Care 2 Lysander Mews, Archway, London N19 3QPTel: 020 7272 9290 • Fax: 020 7263 3211Contact: Heidi ReesWebsite: www.londoncare.co.uk

Premier Carewaiting LimitedSuite 505-506, Olympic House, 28-42 Clements Road, Ilford, Essex IG1 1BATel: 020 8514 8347Contact: Augustina AcheampongWebsite: www.premiercarewaitingltd.co.ukEmail: [email protected]

Renaissance Personnel Limited87 Fortess Road, London NW5 1AGTel: 0844 848 1411 • Fax: 0844 848 1412Contact: Dennis Mawadzi - MDWebsite: www.renaissancepersonnel.co.ukEmail: [email protected]

Sevacare (UK) LimitedUnit 9, Pendeford Place, Pendeford BusinessPark, Wobaston Road, Wolverhampton WV9 5HDTel: 01902 625 070 • Fax: 01902 625 078Contact: Miss Jessica LabhartWebsite: www.sevacare.org.ukEmail: [email protected]

St Alex LimitedComer Business and Innovation Center Bldg. 3,North London Business Park, Oakleigh RoadSouth, New Southgate London N11 1GNTel: 020 8440 6060 • Fax: 020 8711 5511Contact: Godwin Okoro – Operations ManagerWebsite: www.stalex.co.ukEmail: [email protected]


020 8364 8428





Comm

unity support services/Adult care services/Lunch clubs

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Community support servicesAREA 51 EDUCATION LIMITED1 Mallard Place, Coburg Road, Wood GreenLondon N22 6TSTel: 020 8881 7739Website: www.area51ed.org.ukPerson in Charge: Nicki QuartermanClient Group: Young people with severe, complexor profound learning difficulties

DIMENSIONS UK LIMITEDEuro House, 3rd floor, 1394-1400 High Road,Whetstone, London N20 9BHTel: 0300 303 9002Website: www.dimensions-uk.orgPerson in Charge: Steve ScownClient Group: Learning disabilities, autism andchallenging behaviour

H.A.I.L(Haringey Association for Independent Living)Tottenham Town Hall,Town Hall Approach Road, London N15 4RYTel: 020 8275 6550Website: www.hailltd.orgPerson in Charge: Kevin DowdClient Group: Learning disabilities

Adult care services (ALL CLIENT GROUPS)

Shared Lives Haringey7th floor River Park House, 225 High Road, Wood Green, London N22 8HQTel: 020 8489 1693Person in Charge: Andy Harvey

Lunch clubs and drop incentresHaringey Irish Centre Day Care and Lunch ClubPretoria Road, London N17 8DXTel: 020 8885 5799Person in Charge: Patrick O’DohertyClient Group: Older peopleWebsite: www.haringey-irish.com

I Can CareWoodside House, Woodside Park, 294 High RoadWood Green, London N22 8YXTel: 020 8888 8999Person in Charge: Raj DoshiClient Group: Asian elders

The African Caribbean Leadership Company Ltd9 Clarendon Road, Hornsey, London N8 0DJTel: 020 8881 5881Email: [email protected]: www.aclc.org.ukPerson in Charge: Mrs J StephensClient Group: African-Caribbean elders and otherelderly groups in Haringey

Central Day Services(Haringey Day Opportunities)2 Birkbeck Road, Hornsey, London N8 7PFTel: 020 8489 8760Email: [email protected] in Charge: Alex PapamichaelClient Group: Learning disabilities

The Council of Asian People8 Caxton Road, Wood Green, London N22 6TBTel: 020 8889 6938Website: www.asiancentre.co.ukPerson in Charge: Santhosh ChandranClient Group: multicultural and all ages

Cypriot Elderly & Disabled GroupCypriot Community Centre,Earlham Grove, Wood Green, London N22 5HJTel: 020 8881 2329Email: [email protected]: www.cedg.org.ukPerson in Charge: John ConstantinouClient Group: Cypriot elders (Greek Cypriot andTurkish Cypriot) and younger Cypriot people withphysical disabilities

Ermine Road Day Centre(Haringey Day Opportunities)2 Ermine Road, Tottenham, London N15 6DBTel: 020 8802 5642And: 020 8800 8155Person in Charge: Pauline SimpsonClient Group: Learning disabilitiesThe following day care services are also located atErmine Road Day Centre and can be contactedvia the same phone numbers:

50 SomethingPerson in Charge: Sybil BrownClient Group: Learning disabilities over the ageof 50

Gordon Road Service(Haringey Day Opportunities)Person in Charge: Sybil BrownClient Group: Learning disabilities and visualimpairment

OutreachPerson in charge: Nicole PattersonClient Group: Learning disabilities

Southside and Middlecourt ServicePerson in Charge: Sybil BrownClient Group: Learning disabilities

Westcott ServicePerson in Charge: Alex PapamichaelClient Group: Learning disabilitiesDa

y care providers

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Day care providers

Day care providers

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Westcott Service 2Person in Charge: Sybil BrownClient group: Learning disabilities

Grace OrganisationWhitehall &Tenterden Community CentreWhitehall Street, Tottenham, London N17 8BPTel/Fax: 020 8808 0718Person in Charge: Mrs YusufClient Group: Elders

The Grange Day Centre (Haringey Council)32/34a White Hart Lane, TottenhamLondon N17 8DPTel: 020 8489 4818Website: www.haringey.gov.ukPerson in Charge: Janet McGuiganClient Group: Older people with dementia

Haringey Chinese Centre211 Langham Road, London N15 3LHTel: 020 8881 8649Website: www.haringeychinesecentre.org.ukPerson in Charge: Raymond YipClient Group: Chinese elders

The Haven Day Centre (Haringey Council)20a Waltheof Gardens, TottenhamLondon N17 7DXTel: 020 8885 5199Website: www.haringey.gov.ukPerson in Charge:Tanya Kenny-ParkerClient Group: Older people, older people withphysical disabilities, mental health issues and/orsensory impairment

The Haynes Day Centre (Haringey Council)151 Park Road, Hornsey, London N8 8JDTel: 020 3074 2710Website: www.haringey.gov.ukPerson in Charge: Janet McGuiganClient Group: Older people with dementia

The Hub (Hoffmann Foundation for Autism)2 Park Avenue, Wood Green, London N22 7EXTel: 020 3326 6360Email: [email protected]: www.hoffmannfoundation.org.uk/the-hubClient Group: People with an Autism SpectrumCondition

The Roundway Day Centre20b Waltheof GardensLondon N17 7HSTel: 020 8489 1017/9Person in Charge: Michael GoslingClient Group: Autistic Spectrum service

Winkfield Resource Centre(Haringey Council)33 Winkfield Road, Wood GreenLondon N22 5RPTel: 020 8489 8200Website: www.haringey.gov.ukPerson in Charge: Pauline SimpsonClient Group: Adult’s with physical disabilities andsensory impairment

ChecklistHome name:Date:Comments:

First impressions of the homeIs the home clean, welcoming and well decorated? Yes n No n

Are the staff caring and attentive to residents? Yes n No n

Are the staff and residents friendly? Yes n No n

Location and facilitiesIs the home close to shops and other local facilities? Yes n No n

Is there overnight accommodation for visitors? Yes n No n

Can visitors have a meal with you? Yes n No n

Does the home have its own transport? Yes n No n

Is there a garden that you can sit in? Yes n No n

Is the home easy to get around if you use a wheelchair? Yes n No n

Does the home have a lift? Yes n No n

Daily livingCan you make a snack or drink at anytime? Yes n No n

Is there a choice of menus? Yes n No n

Can special diets be catered for? Yes n No n

Can you choose what time to have your meal? Yes n No n

Can you choose what time to get up and go to bed? Yes n No n

Are there any activities such as outings and art classes? Yes n No n

Is there a complaints procedure? Yes n No n

What happens if you’re unwell during your stay at the home?

Bedrooms and BathroomsDoes the home have all single rooms? Yes n No n

If you’re married, is the room suitable for the two of you? Yes n No n

Do any rooms have en-suite facilities? Yes n No n

Can you bring your own furniture? Yes n No n

Is there a call bell system in your room? Yes n No n

Can you adjust the heating in your room? Yes n No n

Does your room have a telephone? Yes n No n

Can you have a television in your room? Yes n No n

Can you ask staff to help you with washing and dressing? Yes n No n

Are toilets, showers and baths nearby and have any adaptations been made to them? Yes n No n

What are conditions like if you’re sharing?

Excellent n Very Good n Good n Fair n Poor n

Fees, contracts and notice periodsDoes the home have a written contract or agreement? Yes n No n

How long is the trial period?How much notice is needed if you want to leave the home?Are fees paid weekly or monthly?Are fees paid in advance or arrears?Ch

ecklist

34

35

DATUM was set up a er its founders witnessed first-hand the devastating e ects of the 2004 Indian Ocean Tsunami. Since then, DATUM has been raising funds to build orphanages, schools and health clinics in poor and remote areas of the world.

Including Guinea, Senegal, Tanzania, Malawi, India, Sri Lanka and Bangladesh. DATUM provides help for the poor and vulnerable children of the world without discrimination of gender, race or religion. Datum appreciates any support that you can give. To f ind o u t more visit our website:

www.datumfoundation.org

Ad 0216


020 8364 8428





Acash Lodge 1 19Alexandra Park Home 16Ashley House 23Ashness House 23Ashness Two 24The Avenue Care Home 24Belmont House 24Brownlow Residential Care Home 16181 Carlingford Road 19Cassini House 19Centre for Better Health 2430 & 37 Coleraine Rd 19DRS Care Home 19DRS (Annexe) Care Home 24Earlham House 25Emmanuel House 252 Endymion Road 19Ernest Dene Residential Care Home 16The Fer View 16Fortis Green 25Green Lanes Projects 20Hail Homes 20Haringey Respite Service 20Hawthorn House 25

Hillgreen Care 21

Hoffman Foundation for Autism 21

Jennifer Residential Care Home 21, 25

Kadima Support Homes 26

83 Kitchener Road 21

Lansdowne Care Home 26

10 Linden Road 21

Mary Feilding Guild 16

The Meadow 16

80 Meridian Walk 22

Mi Casa 22

Morris House 18

Number Residential Care Home 26

Osbourne Grove 28

Park House 22

Peregrine House 18

Pine House 22

Priscilla Wakefield House 28

St Lucy Lodge 27

Spring Lane Care Home 18

Stirling Park 18

18 Vartry Road 22

Venetia Residential Care Home 27

Index of homesIndex of homes

36

LLuuxxuurriioouuss PPrriivvaattee HHoommee//CCaarree ffoorr tthhee EEllddeerrllyy Camden Lodge is a purpose-built residential home comprising 24 luxurious single rooms with en-suite facilities. Each room has its charm and character, providing the best in modern comfort, with an emergency call system. We offer a ‘Home from Home’ atmosphere for those who require that extra bit of personal care in later life.

At Camden Lodge we are dedicated to creating a family atmosphere which promotes dignity, privacy and independence.Our service is personalised to meet each individual’s needs, to allow our residents to retain their freedom of choice.

• Spacious and comfortable conservatory overlooking landscaped gardens and the river beyond.

• Visiting entertainments and regular outings.

• Regular visits by doctor, chiropodist, dentist, optician and hairdresser.

• Dedicated, caring staff on a 24 hourly basis.

• TV and telephone points in each room.

• Spacious lounges with large TV.

• High standard of cuisine – all diets catered for.

• Hairdressing facilities.

• Visitors always welcome.

113377 PPaallmmeerrssttoonn RRooaadd,, PPaallmmeerrss GGrreeeenn,, LLoonnddoonn NN2222 88QQXX

‘a home away from home’

TTeelleepphhoonnee:: 002200 88882299 99443388 FFaaxx:: 002200 88882299 99443399

R E S I D E N T I A L C A R E H O M E

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Documents

Haringey Care Directory 2016