SUNGARD

www.sungard.com/vivista

Rowland Monk

Product Manager, NSPIS Command and Control

Project Mesa

Edinburgh, 26th October 2005

Interoperability

SUNGARD Interoperability

What is Interoperability and why do we want it?

What Interoperability can we see today?

Where is it going?

SUNGARD What is Interoperability?

“The ability of two systems to operate in conjunction”

Not justifiable as an end in itself

SUNGARD What is Interoperability FOR?

To facilitate improved business processes better co-operation between organisations better service to the public / community

SUNGARD What has driven Interoperability?

Hungerford, UK, 19th August 1987 No communication between telephone and radio users reduced availability of information to resources on the

ground

New York, USA, 11th September 2001 No direct communication between different emergency

services delays in communicating warnings and instructions

Increase in International Crime Requires an increase in international co-operation

SUNGARD What Interoperability is Occurring?

Civil Contingencies Act, 2004 Mandates interoperability of First Response organisations

Airwave UK Police Forces using a single, national radio network

UK Emergency Services moving towards common radio network Ambulance Radio to be upgraded nationally to Airwave FireLink radio upgrade currently under tender

NSPIS National Strategy for Police Information Systems

ISS4PS Promoting component-based development of

interoperable applications

SUNGARD Cooperative Policing Operations

Cross-Border

SUNGARD Cooperative Policing Operations

Overlapping – BTPOverlapping – BTP, HA

SUNGARD Major Events

G8 Summit – Gleneagles Officers seconded from all over the country All could use their own Airwave radios Control Rooms utilised outside “host” force

Trafalgar 200 Celebrations International Naval Event Led by Ministry of Defence Police Multi-Agency Involvement

SUNGARD System Interoperability Examples

Police Voice Portal (PVP) Voice enquiries over Airwave for Vehicle checks on PNC Results spoken back and/or sent by text message GPS provides officer location for audit trail

Automatic Resource Location (ARL) GPS provides officer location Grid References sent automatically over Airwave to C&C C&C controls the frequency of location updates

SUNGARD

Resources

ICCS

Call Handling Centre Dispatch Centre

Command &Control

BackOffice

Call DistributionServer

Call Handling

PSTN

PABX

Digital TrunkRadio

Tetra Gateway

AliasDatabase

Public Callers

C&C Browser Back Office

Other Agencies

Command &Control

Interoperability in the Control Room

SUNGARD Interoperability – Conclusions

Interoperability is a Facilitator

The Technology is Available

What are the Business Processes?

Is there the Will to see it through andrealise the benefits?

Rowland Monk rowland.monk@vivista.co.uk www.sungard.com/vivista