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Supporting more Tenants into Employment
Nick Parker | [email protected]
Director of Housing &Neighbourhoods
Overview
• Who we are & what we do
• How we do it
• How we pay for it
• Doing more differently
• The Community Housing Group (TCHG)
• Wyre Forest Community Housing
• Oakleaf Commercial Services
• Worcestershire Tele Care
• Vestia Community Trust
Who we are
What we do
Vestia Training • TCHG Employee Learning & Development
• TCHG Apprenticeship Programme
• Employment Services
• Building Better Opportunities
Employment Services • Referrals
• Job Centre Plus
• Housing Officers / Allocations Team
• Guided learning • Classroom
• Work placement
• Job Coach / 1.1 support
How we do it
What we do • Classroom – learning in a workplace environment
• Communication Skills
• Reliable – turn up on time
• Positive attitude – can do
• Confidence / wellbeing
• IT / Digital skills
• Job Coach –3 key principles: • Personalisation
• Asset based
• End to end support
• Team working
• Job search
• CV writing/Applications
• Mock interviews
• Work placement • What to wear
• How to get there
• Customer service
• Taking instruction
• Try before you buy
What we do
• Timekeeping (again)
• Workplace behaviours
• Gaining confidence
• Experiences for interviews
• Pathway to employment
• Guaranteed interviews • Courses linked to jobs including apprenticeships
• Work within supply chain
• Working with partners
• ‘Inclusive Growth’ employment opportunities
• Recruitment tool for TCHG • Temporary posts
• Apprenticeships
Outcomes
March 2012 to December 2016
• 600+ participants engaged with (IAG sessions)
• 379 participants completed a Level 1 City & Guilds
Employment Qualification
• 285 participants completed work placement
• 164 moved into employment or apprenticeships
Outcomes
• Support Managers (& supply chain) identify
opportunities and help with recruitment
• Good business case
• Grow own talent
• Improved communities
• Increase working households
• Recruit from employability programme
• Vestia provide pastoral care over period of
apprenticeship/transition into employment
TCHG Recruitment
• Apprentices - 5% of workforce • April 2017: maximise Levy cost via
workforce development – Higher & Degree Apprenticeships
• TCHG – National Apprenticeship Service: West Midlands Best Large Employer (2013, 2016)
• TCHG - National Apprenticeship Service: Top 100 UK Employers of Apprentices (2013, 2014, 2015 & 2016)
• Karen Lowry-Hall - National Apprenticeship Service: West Midlands Apprentice Champion (2013)
• Kath Sandford – National Apprenticeship Service: Intermediate Apprentice of the Year 2016
Talent Management
• March 2012 – Getting started: • Internal Investment - £50k p.a.
• External Investment - Heart of Worcestershire College £21k p.a.
• 2014 – onwards – Heart of Worcestershire College - £75k p.a.
• Rate Relief - £70k p.a.
• Small grants - £20k p.a.
• Partnership with RP’s and VCS - £150k Lottery/ESF Building Better Opportunities development fund
How we pay for it
ESIF/ Commissioner
Fusion
Worcestershire Housing Providers
Further Education Colleges
Local and Specialist Voluntary and
Community Sector
Public Sector
Doing more differently
Building Better Opportunities
Housing Department
Partner RP’s
European Social Investment Fund 2014/20
• Building Better Opportunities
• 2 x £1million contracts
• 16 Job Coaches
• 1 Employee Engagement Officer
• Compliance & Target Delivery Team (4 FT employees)
• DWP European Social Fund (Requires match funding for Worcestershire LEP)
• Joint bid with Worcestershire County Council (WCC)
• RP’s & WCC provide match Funding
What next
Employment & Health Programme
• Fusion engagement Primes
• Worcestershire wide offer
• ESF experience (audit and compliance)
• Shared digital agenda