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Supporting Transition: Lessons learned from Nurse Internship & Residency
© 2003 - 2008 Vermont Nurses In Partnership, Inc. All rights reserved. No copying without permission. [email protected]
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Vermont Nurses In PartnershipSusan A. Boyer, RN, M.Ed., FAHCEP
VNIP Collaborative approach
© 2003 - 2008 Vermont Nurses In Partnership, Inc. All rights reserved. No copying without permission. [email protected]
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Origins: Nurse leadership group Inclusive of various practice settings,
specialty services, academia, & regulation Goal: To Implement a statewide nurse internship
Supports “transition to practice” Applicable in multiple HC settings Environment of nurture & support
Process: Based in Preceptor Program (Clinical Coaching) Requires preceptor development/support
Transition to practice
© 2003 - 2008 Vermont Nurses In Partnership, Inc. All rights reserved. No copying without permission. [email protected]
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Identified need for 3 levels of nurse internship 1. New graduate transition2. New to specialty3. Undergraduate
Collaborative endeavor Nurses working with nurses to support
transition to practice Non-profit organization Ongoing outreach to others
This PP gives an overview of what we’ve learned from: Twelve years of statewide program
implementation & evaluation Serving the full continuum of care With ongoing data collection, analysis,
and program revision based on evidence
Using formative & summative research An evolving project, product and
process © 2003 - 2008 Vermont Nurses In Partnership, Inc. All rights reserved.
No copying without permission. [email protected] 4
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Why Preceptorship?
Builds one on one relationship Improves satisfaction, retention, and
orientation process Provides bridge between theory and
reality Develops capability Protects and ensures safety for patient, new care provider and organization
Collects evidence of competence© 2003 - 2008 Vermont Nurses In Partnership, Inc. All rights reserved.
No copying without permission. [email protected] 9
Why mentorship?
© 2003 - 2008 Vermont Nurses In Partnership, Inc. All rights reserved. No copying without permission. [email protected]
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Ongoing development of clinical capability
Support through 2nd & 3rd phases of Boychuk’s “Transition Stages”
Development of nursing judgment Development towards proficient practice
Transition within the profession Deciding how and where you fit within
the nursing profession
Transition to practice Nurse Residency program
Requires core competency development
Extension of basic Internship Program Addition of specific learning modules
to support development during clinical mentorship period
Preceptors are the single most crucial element for successful development
© 2003 - 2008 Vermont Nurses In Partnership, Inc. All rights reserved. No copying without permission. [email protected]
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© 2003 - 2008 Vermont Nurses In Partnership, Inc. All rights reserved. No copying without permission. [email protected] 12
Psychomotor Develop Precision Articulation Become automatic Integrate related skills Naturalization Technical skills
Affective Act upon Attitudes Develop value system Organize own values Adopt behavior Internalize values
Preceptors – to develop Clinical capability with emphasis on Nursing
Judgment
Targeting: Analyze – Evaluate - Synthesize
Preceptor Development
What's the goal?
© 2003 - 2008 Vermont Nurses In Partnership, Inc. All rights reserved. No copying without permission. [email protected]
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How do we determine “what to teach” in regards to development of preceptors and clinical coaches?
Establish our goal
© 2003 - 2008 Vermont Nurses In Partnership, Inc. All rights reserved. No copying without permission. [email protected]
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Preceptors will collect evidence of clinical capability of the novice care provider.
Must effectively develop capability, wherever it is missing
Goal: To effectively develop & collect evidence of capability
© 2003 - 2008 Vermont Nurses In Partnership, Inc. All rights reserved. No copying without permission. [email protected]
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Preceptors will require: Effective Communication Supportive Interpersonal Skills Core teaching/learning principles
Foster critical thinking skills Team process:
Relationship-based careRelationship-based development
To develop capability
© 2003 - 2008 Vermont Nurses In Partnership, Inc. All rights reserved. No copying without permission. [email protected]
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Preceptor roles & responsibilities Teaching and learning theory
Learning styles, Novice to expert, Simple to complex, Principles of adult learning
Story-telling, Use of case scenarios, and/or practice with difficult situations
Collaborative team approach Relationship-based process, Interpersonal issues,
conflict management, Socialization
To validate capability
© 2003 - 2008 Vermont Nurses In Partnership, Inc. All rights reserved. No copying without permission. [email protected]
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Define “competent practice” Delegation, accountability, liability Nurse practice act, job descriptions, P & P
Performance management Communication & feedback Assessment & evaluation of capability
Data collection Validating performance, collecting evidence,
complete documentation tools
© 2009 Vermont Nurses In Partnership, Inc. All rights reserved.
No copying without permission. [email protected]
Preceptor development
© 2003 - 2008 Vermont Nurses In Partnership, Inc. All rights reserved. No copying without permission. [email protected]
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Preceptor Development & Support Multi-disciplinary approach Need to:
Revise/update the preceptor modelDevelop high level preceptor workshopsConsider recognition and reward Prioritize protector role Delineate evaluator/validator role Establish protocols
Core Concepts – VNIP Model
© 2003 - 2008 Vermont Nurses In Partnership, Inc. All rights reserved. No copying without permission. [email protected]
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Theory and evidence-based Clearly defined expectations Competency-based – COPA model Concept focus rather than task, procedure,
case-based Preceptor development and support
Protector and Evaluator roles Critical thinking development Data collection/evaluation = Evidence based Clinical coaching plans – “roadmap” for
teaching & evidence collection that is based in the clinical setting
Program Outcomes:
© 2003 - 2008 Vermont Nurses In Partnership, Inc. All rights reserved. No copying without permission. [email protected]
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Clearly Defined Expectations – for both Preceptor and each newly hired nurse
Competency tools that address orientation, annual performance appraisal & ongoing competence development/evaluation
Coaching plans to guide the work of the preceptor/preceptee team
Protocols that define the responsibilities, roles, process and tools to use
Program Outcomes:
© 2003 - 2008 Vermont Nurses In Partnership, Inc. All rights reserved. No copying without permission. [email protected]
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Standardized competence expectations Logical, simplified, consistent, objective Clinical performance outcomes instead of
traditional grocery list of “tasks & procedures” Concept-based vs. case or task-based Same expectations for all staff Targets critical thinking, judgment, reasoning Prioritizing evaluation, caring relationships,
leadership, management & critical thinking Universal performance expectations for
all
Program Outcomes:
© 2003 - 2008 Vermont Nurses In Partnership, Inc. All rights reserved. No copying without permission. [email protected]
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Preceptor program impacts workplace culture Evidence-based, standardized preceptor
development and support Integrates the full allied healthcare team Concepts & framework are applicable
across the continuum of care Focus on Preceptor’s role of ‘Protector’
for the patient and new graduate Concept-based vs. case or task-based Guides performance data collection
VNIP: Collaborative Outreach
© 2003 - 2008 Vermont Nurses In Partnership, Inc. All rights reserved. No copying without permission. [email protected]
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Electronic manuals with site license Roles, JD, survey tools and protocols How to teach, how to foster critical
thinking development Tools for competency assessment Tools for clinical coaching PowerPoint Presentations, activities,
notes, and more for preceptor development
Same for intern development
VNIP: Collaborative Outreach
© 2003 - 2008 Vermont Nurses In Partnership, Inc. All rights reserved. No copying without permission. [email protected]
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Consulting services & collaborative workgroup Explanation of VNIP framework, core
concepts, and key processes Instruction specific to use & roles of
various resource materials Cyber-communications network Expert contributors adding to resource
pool Web-based updates as they occur Linkages for shared workshop
delivery/participation
VNIP: Collaborative Outreach
© 2003 - 2008 Vermont Nurses In Partnership, Inc. All rights reserved. No copying without permission. [email protected]
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Key processes Preceptor development and support Critical thinking & critical thinking
development Data collection/evaluation of process
change &/or effectiveness Clinical coaching with instruction specific
to various learning styles Clinical Coaching plan development & use Competency based evaluation – COPA
model Concept focused rather than case-based
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For more information:
Explore VNIP web site: www.vnip.org
Query VNIP Director at:[email protected]
© 2003 - 2008 Vermont Nurses In Partnership, Inc. All rights reserved. No copying without permission. [email protected]
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