Surbhi JainMobile: +91- 7799445805E-Mail: surbhi.jain025@gmail.com

JOB OBJECTIVE

Seeking entry level assignments in Marketing and Communications/Content Management/Project Management with an organization of high repute, preferably in Mumbai

PROFILE SUMMARY

Budding professional with over 1 Year of experience in Content Management, Project Management and Execution and Process Outflow

Currently associated with Deloitte, Hyderabad as Analyst (Content Management Team) Successfully completed M.B.A. (Human Resource and Marketing) from Devi Ahilya University with 66% Keen interest in crafting marketing messages consistent with the organisation’s vision, mission and value

statements, producing marketing communication material for corporate clients and company partners A keen analyst with experience in data extraction, analysis and interpretation, project report preparation

and presentation Expertise in spearheading development policies for achieving business from the clients Gained practical exposure of management techniques while working as a Trainee with Future Group, Indore An effective communicator with excellent interpersonal, negotiation, analytical and problem solving skills

CORE COMPETENCIES

Possess excellent writing and editing skills, with an emphasis on quickly developing high quality content for use in online communications

Ensuring adherence to brand and corporate messaging guidelines across the company’s websites and print and electronic publications

Planning and coordinating corporate functions as well as help design and deliver marketing materials displayed at events

Researching and analysing content and knowledge development needs to align programmes with evolving business objectives

Undertaking initiatives to understand clients’ requirements and meeting their requirements Developing data models, implementing databases, analysing content and quality and recommending data

management procedures

WORK EXPERIENCE

Since June’13 Deloitte, Hyderabad as Analyst (Content Management Team)

Key Result Areas: Deftly reading sustainability documents on Yammer posted by PPD’s Networking with clients regarding the requirements for creation/ migration of sites and updating them on

project status Carrying out the quality analysis of the final output to ensure quality compliance Managing entire content and knowledge management operations of Migration of Platform from Knowledge Exchange

(KX) to Knowledge Asset Management (KAM) Handling project operations with a view to ensure timely accomplishment of targets within the time and

cost parameters Ensuring process streamlining of various initiatives in Global Knowledge Sourcing Team for streamlining the

processes Accountable for managing Deloitte’s internal repository of documents within TAX and consulting bucket of the

firm (KAM) Spearheading project activities involving working out various requirements and monitoring overall project operations

for ensuring timely completion Maintaining the profiles and database of the knowledge repository and updating it on a regular basis Single handedly creating material and process work flow for TAX Bucket and Social Media Posting updates as well as collaborating with Yammer

Highlights:

Bagged Star Performer (Spot Award) for Q4 in FY14 for client satisfaction and timely delivery of work and project management on independent basis

CERTIFICATIONS

Achieved Certifications from:o Harvard Certification Program of Change Managemento Harvard Manage Mentor Program of Team Leadershipo Harvard Certification of Leadership Essentials

Successfully cleared Level 6, 7 and 8 Badges of Global English Corporation for Business English

ACADEMIC PROJECT

Title: Customer Awareness and Perception towards Repositioning and Rebranding of Apparel BrandsOrganisation: Future Group Retail India Ltd.Description: As companies grow, product lines expand and market conditions change, business owners often find

themselves with a company brand image that no longer reflects who they are or what they do. Perhaps they started in a niche market, or with a very specific product, and built their entire company identity around it and the business now serves a different, bigger or more diverse customer base.

INTERNSHIP

Organisation: Future Group, IndorePeriod: Dec’12 - Feb’13Role: Management TraineeDescription: Developed experience in advertising, promotion of end of season sale, conducting road shows,

customer calling, customer handling, corporate collaborations and organizing events

ACADEMIC DETAILS

2013 M.B.A. (Human Resource and Marketing) from IPS Academy, Indore (M.P.) with 66 %2009 B.C.A. from Gujarati College, Indore (M.P.), with 68%2006 12th from Tara Sadan School, M.P., with 80% 2004 10th from Tara Sadan School, M.P., with 85%

IT SKILLS

Conversant with C, C++, Share Point Site 2007,MS Excel, Word, PowerPoint 2007,2010

EXTRACURRICULAR ACTIVITIES

Active member of:o Fun Committee of Content Publishing Teamo C.S.S. (Committee of Social Service) of Deloitte

Winner of Deloitte Touché Tohmatsu Limited, Cricket Tournament League Successfully participated in creating Mikes Bikes Intro, a Simulation Game in IIM, Ahmedabad Took part and reached Semi-Finals in IBL-Indore Business League at IIM, Indore (Poverty, Go-Green, Pollution and

major issue of country’s traffic and traffic rule control)

PERSONAL DETAILS

Date of Birth: 25th August 1988Address: A-304, Bhakti Park, Phase -1, Near Muchhala College, Anand Nagar, Godhbandar Road, Thane

West, Thane - 400607Languages Known: English and HindiNotice Period Ready to Join