Survey on Work Environment

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    Survey on work environment of white-collar workers

    A recent survey on the work environment of white-collar workers revealed thatmost of the companies surveyed are in breach of the Work Environment Act. A

    particularly alarming finding concerns the shortcomings in relation to the poor

    identification of physical and psychosocial risks at work leading to strain.Furthermore, more than one out of five companies does not comply with theSwedish law, which requires measures to identify psychosocial risks in the workenvironment.

    About the survey

    In 2007, the Swedish Union for Technical and Clerical Employees (SvenskaIndustritjnstemannafrbundet, Sif) and the Salaried Employees Union(Handelstjnstemannafrbundet , HTF), which merged to form theUnionentradeunion on 1 January 2008, carried out the second work environment survey. Sifhad conducted the first survey of this kind in 2006.

    The work environment survey aims to achieve a better understanding of howworkplace safety representatives and trade union members view their workenvironment and how they consider that theSystematic Work EnvironmentManagement (353Kb PDF)functions within their workplaces. The Swedish WorkEnvironment Authority (Arbetsmiljverket,AV) has issued the rules forsystematic work environment management, which set out the basic elementsrequired in this regard. The AV guidelines explain and define the procedures thatemployers must follow in order to meet their work environment responsibilities.

    On the basis that work environment surveys will be conducted annually, it will bepossible to chart trends in working conditions over time and, thus, take actionaimed at improving the work environment in Swedish workplaces.

    The work environment survey sample is representative of the 500,000 white-collar workers among the trade union members. In all, about 2,400 workplacesafety representatives and 1,847 trade union members participated in the study.Survey data were collected through a web-based questionnaire between 21August and 7 September 2007.

    Main survey findingsLack of systems supervision

    In the majority of cases, the deficiencies that emerged from the survey reflectthe lack ofsystems supervisionof the work environment and the SystematicWork Environment Management. The expression systems supervision denotesthe approach to overseeing the work environment which is focused onmonitoring the employers routines, resources, plans of action and organisationfor dealing with health and safety matters. Therefore, it represents a keyelement of the procedure for ensuring compliance with the 1977Work

    Environment Act(Arbetsmiljlagen,AML (251Kb PDF)). In this respect, systems

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    supervision is the prerequisite for achieving a good work environment, accordingto the trade unions.

    The survey findings reveal that only 54% of the workplaces are conducting asystems supervision of the work environment a figure which is remarkably low.

    Other survey findings indicate that two out of three workers spend more thanhalf of their working time in front of a computer screen. Some 23% of theworkplace safetyrepresentativeshave not received any training in eitherhealthand safetyat the workplace or systematic work environment management.

    Identifying risks leading to work-related strain

    According to the study, shortcomings in systems supervision relate, in particular,to those companies which do not carry out any surveys to identify physical andpsychosocial risks factors. Only 27% of the companies surveyed conduct suchsurveys required by the Work Environment Act, in order to identify physical risks

    associated with work-related strain. At the same time, about 82% of theworkplace safety representatives report that companies also neglect to carry outsurveys to identify work-related psychosocial risk factors.

    Regarding the identification of work-related risk factors, 20% of trade unionmembers report that their employer conducts surveys to identify work-relatedphysical risk, while only 12% of trade union members report that their employerdoes the same to identify psychosocial risks. This finding highlights the generalperception that ill-health is mainly associated with physical risks; hence, theidentification of psychosocial risks is neglected.

    Furthermore, only about 50% of the safety representatives consider theirworkplace to have a good or a very good psychosocial work environment. Inlight of these findings, recommendations were made that employers and tradeunions should pay greater attention to the psychosocial dimension of the workenvironment.

    Work-related problems

    The survey reveals that 54% of the Sif members have, to some extent, sufferedfrom pain in the back, neck, shoulders and joints during the year preceding thework environment survey. It is assumed that these pains are related to the work

    environment. Half of these cases were not reported to the management, andnine out of 10 companies did not notify the Swedish Social Insurance Agency(Frskringskassan) of any cases of work-related ill-health.

    Impact of company size on work environment

    A clear correlation exists between company size and the extent to which thesystematic work environment management operates: the larger the company,the better the work environment. The survey findings indicate that someimprovements in the work environment can be perceived in medium-sizedcompanies employing between 10 and 50 staff. In larger workplaces with more

    than 100 employees, the most common improvements include action plans, riskand consequence analyses and documented routines in relation to the work

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    environment. Moreover, the access to healthcare and rehabilitation facilitiesprovided by companies is generally better in larger workplaces.