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SYSTEMATIC THOUGHT LEADERSHIP FOR INNOVATIVE BUSINESS Dr. Uli Eisert, SAP Research Ernst Sassen, University of St. Gallen (HSG) Successful IL* Solutions by ICT – for FP7 call 4, Obj. 7.1 *IL = Independent Living

SYSTEMATIC THOUGHT LEADERSHIP FOR INNOVATIVE BUSINESS Dr. Uli Eisert, SAP Research Ernst Sassen, University of St. Gallen (HSG) Successful IL* Solutions

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Page 1: SYSTEMATIC THOUGHT LEADERSHIP FOR INNOVATIVE BUSINESS Dr. Uli Eisert, SAP Research Ernst Sassen, University of St. Gallen (HSG) Successful IL* Solutions

SYSTEMATIC THOUGHT LEADERSHIP FOR INNOVATIVE BUSINESS

Dr. Uli Eisert, SAP ResearchErnst Sassen, University of St. Gallen (HSG)

Successful IL* Solutions by ICT –for FP7 call 4, Obj. 7.1

*IL = Independent Living

Page 2: SYSTEMATIC THOUGHT LEADERSHIP FOR INNOVATIVE BUSINESS Dr. Uli Eisert, SAP Research Ernst Sassen, University of St. Gallen (HSG) Successful IL* Solutions

There are numerous useful products for elderly people, but few integrated services

Computer Game

Sleep MonitorSleep Monitor

Wobble SensorWobble Sensor

Intelligent PillboxIntelligent Pillbox

GPS-ModuleGPS-Module

Medication Service

Get-home Service

Easy Communicator

Tumble Prevention

Intelligent Pillbox Fitness Service

Wobble Sensor

GPS-Module

Easy Communicator Stay-Connected Service

Computer Game

Multiplayer Game Club

Page 3: SYSTEMATIC THOUGHT LEADERSHIP FOR INNOVATIVE BUSINESS Dr. Uli Eisert, SAP Research Ernst Sassen, University of St. Gallen (HSG) Successful IL* Solutions

Our Vision…

Service Architecture

Smart Devices Middleware

Sensors

End User

Actuators

High-end Communication

Personalised Entertainment

EventInformation

TravelGuidance

Shopping &Laundry

HouseControl

Electronic Pill Box

Personal Health Monitor

Open Infrastructure for IL Services

UserInteraction

Page 4: SYSTEMATIC THOUGHT LEADERSHIP FOR INNOVATIVE BUSINESS Dr. Uli Eisert, SAP Research Ernst Sassen, University of St. Gallen (HSG) Successful IL* Solutions

…and its Match with Objective 7.1 b

Open Systems Reference Architecture / ICT Platform

Interoperability & Systems Integration

Smart Device Integration Service Interoperability &

Composition Personalisation, Adaptive

Systems Standardisation

Seamless, End-to-End Care Support Services

Independent Living, Smart Workplaces, Mobility

Realistic Application Scenarios Integration of Existing Applications

/ Solutions

Technology Services / Processes:

Service Architecture

Smart Devices Middleware

Sensors

End User

Actuators

High-end Communication

Personalised Entertainment

EventInformation

TravelGuidance

Shopping &Laundry

HouseControl

Electronic Pill Box

Personal Health Monitor

Open Infrastructure for IL Services

UserInteraction

Page 5: SYSTEMATIC THOUGHT LEADERSHIP FOR INNOVATIVE BUSINESS Dr. Uli Eisert, SAP Research Ernst Sassen, University of St. Gallen (HSG) Successful IL* Solutions

Service platform (architecture)

A „service platform“ describes how a demand (customer) is connected to a service (provider)

Customer Service providersService platform

Contact channels

Service orchestration

Matching:

Individual demands are matched to offered services

DemandsServicedescription

Two possible pilot scenarioss for the service platform:

Servicemanagement for people returning home after a stroke:

•Coordination of household-aids, melas, care, medical and mobility services

„Service-housing“ for senior citizens

•Laundry, cleaning, emergency monitoring, communication, entertainment, organised for elderly

Page 6: SYSTEMATIC THOUGHT LEADERSHIP FOR INNOVATIVE BUSINESS Dr. Uli Eisert, SAP Research Ernst Sassen, University of St. Gallen (HSG) Successful IL* Solutions

SAP and HSG* jointly offer a strong knowledge base and approach for Independent Living

IWI (University of St. Gallen)

IL Platform on business level

(strategy and processes)

Innovation areas with significant

potential & evaluation metrics

Pilot scenarios from identification

of user demands and problems to

validation of the service plattform

as prototypes

Joint Knowledge to bring into a consortium for FP7 call 4, Obj. 7.1 b

SAP

IL Platform on technology level

Service composition and Internet

of Services

Virtual prototyping and simulation

Future Health Lab for efficient

showcases & testing

*HSG = University of St. Gallen

Page 7: SYSTEMATIC THOUGHT LEADERSHIP FOR INNOVATIVE BUSINESS Dr. Uli Eisert, SAP Research Ernst Sassen, University of St. Gallen (HSG) Successful IL* Solutions

Further Information

Page 8: SYSTEMATIC THOUGHT LEADERSHIP FOR INNOVATIVE BUSINESS Dr. Uli Eisert, SAP Research Ernst Sassen, University of St. Gallen (HSG) Successful IL* Solutions

The University of St. Gallen at a glance

24 independent institutes, 7 research centers, 100 Spin-Offs

55 percent of the 150 million CHF (100 million Euro) budget of the HSG is self-financed

2001 the university was accredited by EQUIS (European Quality Improvement System) as the first German speaking public university

2003 the business sciences of the university was accredited by AACSB (Association to Advance Collegiate Schools of Business)

Founded in 1898 With 5.000 students the university is one of the most important

economical faculties in Europe 67 percent of students attend business sciences

Page 9: SYSTEMATIC THOUGHT LEADERSHIP FOR INNOVATIVE BUSINESS Dr. Uli Eisert, SAP Research Ernst Sassen, University of St. Gallen (HSG) Successful IL* Solutions

Summary of SAP today

SAP AG in 2007 revenues: € 10,26 billion More than 43,400 companies run SAP software Providing more than 25 industry solutions 42.750 SAP employees (Dec, 2007)

12 million users in 120+ countries team with us to… Integrate their business processes Extend their competitive capabilities Get a better return on investment at a lower total cost of ownership

Unique partner ecosystem More than 3,850 partners Overall more than 180,000 SAP partner certificates