Upload
sunit-kapoor
View
523
Download
4
Embed Size (px)
Citation preview
Name of Institution
1
Amity Business School
BBA-LL.B Sem-VI
Organizational Development and Change
Name of Faculty
Dr. Preeti Yadav
Name of Institution
Team Interventions• A Team is a form of groups, but has some
characteristics in greater degree than ordinary groups, including the higher commitment to common goals and a higher degree of interdependency and interaction.
2
Name of Institution
Team Interventions• A Team is a small number of people with
complementary skills who are committed to a common purpose, set of performance goals, and approach for which they hold themselves mutually accountable.
• Cross functional Teams
3
Name of Institution
Team Interventions• A work group is a number of persons,
usually reporting to a common superior and having some face to face interaction, who have some degree of interdependence in carrying out tasks for the purpose of achieving organisational goals.
4
Name of Institution
Team InterventionsCharacteristics of an Effective Team• Clear Purpose: Vision, mission, goal or
tasks and an action plan • Informality: Informal, comfortable and
relaxed• Civilised Disagreement: Team is
comfortable with disagreement, does not avoid, smooth over, or suppress conflict
5
Name of Institution
Team Interventions• Consensus Decision Making: (through
thorough discussions, avoidance of voting)• Open Communications• Clear Roles and Work Assignments:
(Clear expectations and work evenly divided)
• Shared Leadership: ( in addition with a formal leader, every one shares effective leadership behaviour)
6
Name of Institution
Team Interventions• External Relations: (developing outside
relationship)• Self-assessment: (periodic examination of
how well the team is functioning)
7
Name of Institution
Team InterventionsTeam Building• Get the right people together for• A large block of uninterrupted time • To work on high-priority problems and
opportunities that• They have identified and that are worked
on• In ways that are structured to enhance the
likelihood of 8
Name of Institution
Team Interventions• Realistic solutions and action plans that
are • Implemented enthusiastically and• Followed up to assess actual versus
expected results
9
Name of Institution
Team Interventions• Broad Team Building interventionsTeam Building Activities for formal groups
and special groups.Formal Groups: (Intact work teams) Special Groups: (Start up teams, special
project teams, cross functional teams, parallel learning structure)
10
Name of Institution
Team InterventionsA. Diagnostic Meetings: The purpose to
know “where we are going” and “how we are doing”, and to identify problem to work on.
B. Team building focused on Task Accomplishment Building and maintaining effective
interpersonal relationships
11
Name of Institution
Team Interventions Techniques and exercises used in Team
Building:• Role analysis Technique: steps1. A set of activities classified as to the
prescribed and discretionary element of role
2. The incumbent’s expectations of the others roles in the group
3. Others expectations and desirable behaviour from this role 12
Name of Institution
Team Interventions• Interdependency Exercise:(Two straight lines of five each are formed
with the lines facing each other)• A Role Negotiations Techniques: Role negotiation intervenes directly in the
relationships of power, authority and influence within the group
1. Contract Selling: The consultant sets the climate and establishes the ground of rules: 13
Name of Institution
Team Interventions2. Issue diagnosis: Individuals think about
how their own effectiveness can be improved if others change their work behaviours.
Each person fill issue diagnosis form stating what he would like the other person in a group to do more of, do less of, or maintained unchanged
3. Influence Trade or Negotiation Period:“If you do X, I will do Y.” 14
Name of Institution
Team Interventions• The Appreciation and Concerns ExerciseSteps:1.Each member of the group jot down one to
three appreciations for the each member of the group.
2.Jot down one or two minor irritations or concerns related to each person that may be interfering with communications.
15
Name of InstitutionTeam Interventions3. The facilitators may make some
suggestions 4. Each group member mentions both the
appreciation and concerns about one group member followed by the clarifications
5. The process continues with all the group members
16
Name of Institution
Team Interventions• Responsibility Charting: The concern is
about, who is to do what, with what kind of involvement by others.
• Visioning: is a term used for an intervention in which group members in one or more organisational groups develop and describe the vision of what they want the organisation to be like in future.
17
Name of Institution
Team InterventionsSteps1.Each member writes the characteristics
they would like to see in the organisation in one or two years from now.
2.Make the characteristic visible on flipchart and display on the wall.
3.Prepare to answer questions for clarification, without any debate.
18
Name of Institution
Team Interventions4. A sub-group of three people extracts the
themes from the individual report for further group discussions.
• Force-Field Analysis: is a device for understanding a problematic situation and planning corrective actions.
To move from the current to the desired condition the field of forces must be altered- by adding driving forces or by removing restraining forces.
19
Name of Institution
Team InterventionsExample of force field analysisCurrent condition: Turnover at plant X
exceeds 35% a yearDesired condition: Reduce turnover to 10%
or less within 12 monthsDriving Forces: 1. Job Security2. Eager to reduce turnover at plant X3. Few large employers in the area
20
Name of Institution
Team InterventionsRestraining force1. Low starting wages2. Old equipment is hard to operate3. Working conditions are dirty and
dangerous4. No increments until one year on the job
21
Name of Institution
Team InterventionsSteps 1.Descrie the problematic situation. What is
the current condition and why the changes are required.
2. Describe the desired conditions.3. Identify the driving forces pushing in the
direction of the desired conditions, identify the restraining forces pushing away from the desired conditions.
22