Teambuilding Block - Seminar 3.4

CAP Corporate Learning Course

Management Principles

Objectives

1. Describe basic management principles

2. Describe the concepts of span of control and unity of command

3. Describe characteristics of some of the leading management theories

4. Compare and contrast leadership and management

Introduction – What does it mean to be a good manager?

Good managers impact others in positive ways.

Good managers are a valuable resource in our personal and professional lives.

(Your response) ___________________________________________

Four Management Principles (or Functions)

1.Planning Determine Goals

How goals will be achieved

Decision making

Four Management Principles (or Functions)

Cont.

2. Organizing

Reflect on plans and objectives

Establish major tasks

Divide major tasks into subtasks

Allocate resources

Evaluate the results of your strategy

Four Management Principles (or Functions)

Cont.

3. Influencing

Achieve the organization’s goal by motivating, directing, or leading

Effective communication

Four Management Principles (or Functions)

Cont.

4. Controlling

Making things happen as planned

Monitor the progress being made by your workers

Gathering information and measuring performance

Span of Control and Unity of Command

Span of Control

Number of individuals a manager supervises

Span of Control and Span of Management are the same term

Unity of Command

Individual should have one boss

Too many bosses cause inefficiencies and ineffectiveness

Management Theories

The Classical Approach

Scientific Management

Classical Organization Theory

The Behavioral Approach

Increase production by understanding the people

Hawthorne Studies

Theory X and Theory Y

Theory X – lazy, lacks initiative, dislikes work

Theory Y – full of initiative, self-directed and committed to the organization

Involves expectations and assumptions about people

Management by Objectives

Manager and subordinate set goals with understanding that subordinate’s job performance would be judged by achieving goals – Peter Drucker

Leadership vs. Management

Leadership

Guiding the behavior of others

Directs people to accomplish objectives

Management

Concerned with more than just people such as all the other resources available to them

Broader scope than leading

Effective managers are probably good leaders

Exercise

Baseball Team Who’s Who: Divide into teams with 3-6 members

Select a group leader for each group

Using the clues provided, try to determine who plays each position on a baseball team

Solve the problem and analyze how your group leader led you through the process and how the group interacted during the decision making

Summary

I. The four principles of management are:

• Planning – Determining the organization’s goals and deciding how best to achieve them.

• Organizing – Assigning tasks to various individuals or groups; puts plan into action.

• Influencing – Guiding the activities of the organization’s members.

• Controlling – Making things happen as planned and monitoring the progress made by your workers.

II. Span of Control refers to the number of individuals a manager supervises. Unity of Command means that an individual should only have one boss.

Summary (cont.)

III. Management theories include:

The Classical Approach which identifies planning, organizing, leading and controlling as important managerial concepts

The Behavioral Approach which strives to increase production by understanding the people

Theory X and Theory Y which involved the positive or negative assumptions a manager would make about people

Management by Objectives which involved manager and subordinate setting goals that would influence the job performance evaluation of the subordinate

IV. The distinction between leadership and management is that leadership is guiding the behavior of others and management is concerned with more than just people (all resources must come together to accomplish the goal).