Technical Study 1

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    RESEARCH SUMMARY

    This technical study is basically about the service, the building and all the materials

    needed in the business.

    This study aims to provide all data and information in establishing SWEEP JANITORIAL

    INC. Janitorial Service Recruitment Agency. The place is very convenient and comfortable for

    the proponent because the space can accommodate their equipments and furnitures. The

    building is being rented and equipments were readily available for use. The supplies for the

    materials were indicated in this study and the cost of every materials and equipment needed is

    also stated.

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    Chapter 1

    Introduction

    Janitorial services are performed by men and women who are known as janitors.

    Janitors are people who clean buildings such as schools, offices, hospitals and hotels. In

    addition to their cleaning responsibilities, some janitors provide maintenance services.

    Owning a janitorial business is a great way to gain an independent income stream.

    Before launching a janitorial firm, it is necessary to plan your operations and become well-

    versed in all aspects.

    Janitors have many duties that are part of their job description. Depending on where

    they work, duties can be more detailed than others. The main objective in janitorial work is to

    keep the building orderly and clean. It is not uncommon for janitors to work nights since it is

    often easier to clean a building when employees are away.

    Janitors must also often tend to routine maintenance that is located in the furnace or

    boiler room. It is important to make sure that necessary repairs are completed, either by the

    janitor or another hired professional. Often there are minor repairs with electrical, cooling,

    plumbing, or heating systems that a janitor can easily take care of.

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    STATEMENT OF THE PROBLEM

    1. What are the components of producing the service?

    a. Recruitment Process

    b. Machinery Supply

    c. Plant Location

    d. Plant Layout and Size

    e. Raw materials and their sources

    2. What are the service specifications?

    a. Service Specifications

    b. Quantity and Quality of the service to be offered

    c. Qualification Standards Needed

    d. Waste Disposal Method

    3. What is the cost of the project?

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    PROJECT FRAMEWORK

    FIGURE 1

    The feasibility study will undergo different studies such as market study,

    technical study, financial study and socio-economic study. This part is the technical study made

    by the proponents.

    SWEEP INC. JANITORIAL SERVICES

    RECRUITMENT AGENCY

    MARKET

    STUDY

    TECHNICAL

    STUDY

    ORGANIZATIONAL AND

    MANAGEMENT STUDY

    FINANCIAL

    STUDY

    SOCIO-

    ECONOMIC

    STUDY

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    TECHNICAL STUDY IN PROJECT FRAMEWORK

    FIGURE 2

    This technical study involves Recruitment Process, Machinery Supply, Plant location,

    Plant Layout, Service Volume, Service Specification, Service Management, Utilities

    Requirement.

    The recruitment process includes how the process includes how the process is done.

    The supplies involve all the machines needed in the agency. The plant location is the area

    where the service will be done, the plant layout are the different areas inside the building. The

    service volume is the number of establishments to be served with quality control to meet the

    standards of the clients. The service manpower involves number of workers and their salary.

    The utility involves the establishments supplying needed in the service. Waste disposal follows

    the proper method to ensure cleanliness within the area.

    TECHNICAL STUDY

    Recruitment

    Process

    Machinery

    Supply

    Plant Location

    Plant Layout

    Service

    Volume

    Service

    Specifications

    Service

    Management

    Utilities

    Requirement

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    DEFINITION OF TERMS

    Recruitment process refers to the process of attracting, searching and selecting qualified

    people for a job at an organization firm

    Raw materials something that is acted upon used by or by human labor or industry, for use as

    a building materials to create some product or structure.

    Manpower that labor force of a nation, including both men and women.

    Utility economic term referring to the total satisfaction received from consuming a good or

    service.

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    CHAPTER II

    METHODOLOGY

    This chapter includes the research strategy, instrumentation, data-gathering procedure,

    and financial plan that will be used to answer the given problem.

    RESEARCH STRATEGY

    This study will employ the descriptive method of research strategy. It involved data

    gathering from the different business establishments. The proponents used surveying form and

    interview to effectively get answers from respondents. Gathered information and canvassing

    raw materials tools, utensils, and machineries needed.

    INSTRUMENTATION

    The proponents used survey-questionnaire, interview and went into different firms in

    gathering needed data. The proponent found it effective to use questionnaires because

    responses can be gathered quickly and easily, respondents can fill up the questionnaires in their

    most convenient time and place. The interview method can provide extensive gathering data

    because the proponents can be able to throw more questions and to clarify the answers of the

    interviewees.

    DATA GATHERING TECHNIQUE

    The proponents gathered the needed information through research in the Daraga Library,

    surfing the net and other books.

    Before conducting survey and interviews, the proponents presented a letter informing

    the respondents and other concerned individuals of the details and purpose of the study, which

    was signed by the Project Feasibility Study Adviser.

    The Survey-Questionnaires were given to the respondents and the interviewees were

    chosen through fishbowl method and were interviewed on their scheduled date.

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    The proponents visited different government offices such as NSO, DTI, DOLE, and etc.

    the proponents also visited some business firms of Legazpi, City namely LCC, and Pacific Mall

    Legazpi. To widen the knowledge about the service, additional information was acquired

    through interview with a manager of Bubbles and Blossoms Janitorial Services, in Dayang-dang,

    Naga City.

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    WORK AND FINANCIAL PLAN

    Table 1. Working Plan

    ACTIVITIES

    CHAPTER I INTRODUCTIONRATIONALESTATEMENT OF THE PROBLEM

    Project FrameworkResearch FrameworkDefinition of terms

    3 days2 days1 day1 day1 day1 day

    CHAPTER 2 MethodologyResearch StrategyInstrumentationData Collection ProcedureWork and Financial Plan

    1 day1 day

    1 month1 month

    CHAPTER 3 RESULTS AND DISCUSSIONSService specificationsService components

    1 month1 month

    CHAPTER 4 SUMMARY AND CONCLUSIONS 5 days

    CHAPTER 5 RECOMMENDATIONWork CitedAppendicesOther Activities

    ConsultationResearchEncoding

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    EXPENSES AMOUNT

    FARE 350.00

    PRINTING 100.00

    INTERNET 200.00

    ENCODING 50.00

    DRAWING 200.00

    TOTAL 900.00

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    RESULTS AND DISCUSSIONS

    RECRUITMENT PROCESS

    The recruitment process flow chart refers to the methods or procedure used in

    selecting applicants to be recruited Figure 3 shows the recruitment process.

    The recruitment and selection is the major function of the human resource

    department and recruitment process is the first step towards creating the competitive

    strength and the strategic advantage for the organizations. Recruitment process

    involves a systematic procedure from sourcing the candidates to arranging and

    conducting the interviews and requires many resources and time. A general recruitment

    process is as follows:

    Figure 3 Recruitment process

    Identify vacancy

    Prepare job description and person

    specification

    Advertising the vacancy

    Managing the response

    Short-listing

    Arrange interviews

    Conducting interview and decision

    making

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    RECRUITMENT PROCESS

    There have been few studies that have been compared the effect of different methods

    for recruitment. The criteria that have been used in these studies also differ and include cost per

    hire, number of resumes, time lapse from recruiting to the filling of vacancy, interviews/invitation

    ratio, applicant is that of a person who has indicated an interest in being considered for hiring,

    promotion or other employment opportunities.

    FIGURE 3 A Model of the Organizational Recruitment Process

    Recruitment Strategy Recruitment Intervening RecruitmentObjectives Development Objectives Process Variables Pursuit

    Source: Breagh&Starice, Journal of Management Research on Employee Recruitment; So many Studies, So many Questions,Vol.26 p.408. copyright (2000) by Sege Productions, printed by Permission

    >retention rate

    >job

    performance

    >psychological

    contract fulfilled

    >job satisfaction

    >cost of filling

    jobs

    >speed of filling

    jobs>number of

    positions filled

    >diversity of

    hires

    >number of

    applicants

    >quality of

    applicants

    >diversity of

    applicants>ratio of offers

    to acceptances

    >whom to

    recruit

    >where to

    recruit

    >recruitment

    sources to

    use?

    >when to

    recruit?

    >what

    message to

    communicate?

    >recruitment

    sources

    >recruiters

    >recruitment

    message realism

    completeness

    timeliness

    >applicant

    attention

    >applicant

    comprehension

    >message

    credibility

    >applicant

    interest job and

    organizational

    attractiveness

    expectancy of

    job offer

    >accuracy of

    applicants

    expectations

    >self-insight

    knowledge

    skills, abilities,

    needs

    >compare

    outcomes to

    objectives

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    Machinery and Equipment

    Selecting only the best state of the arts machineries and equipment is one of the

    concerns of the agency. The proponents will consider those machines and equipments that

    have energy- saving feature. This will help the business to lessen its energy consumption which

    is one of the main concerns of every business establishment. The following table shows the

    break down of the machineries needed.

    Table 2 Machinery and Equipment

    PARTICULARS DESCRIPTION/

    BRAND

    QUANTITY UNITCOST

    TOTALCOST

    LIFESPAN

    DEPRECIATIONCOST

    Stand Fan Union 2 1,000 2,000 10 yrs. 200.00

    Air conditioner 1 25,000 25,000 8 yrs 3,125.00

    Fire Extinguisher 1 2,500 2,500 1 yr. 2,500.00

    Total 4 P 29,500 P 5,825

    Source: Gaisano Mall, Willy and Sons

    Functions of the Machineries and Equipments

    Stand Fan provide ventilation

    Air conditioner- provide proper artificial ventilation

    Fire Extinguisher- use for emergency purposes if fire exist

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    Furnitures and Fixtures

    The proponents will need the following Furnitures and Fixtures listed in the table below. It is

    great help for the employees to stay comfortable and convenient in their work place.

    Table 3 Furnitures and Fixtures

    PARTICULARS QUANTITY UNIT COST TOTALCOST

    LIFE SPAN DEPRICIATIONCOST

    Shelf 2 2,000 4,000 8 yrs 500

    Table 1 1,500 1,500 6 yrs 250

    Chairs 6 450 2,700 6 yrs 450Bench 2 8,750 17,500 10 yrs 1,750

    Wall Clock 1 245.75 245.75 3 yrs 81.92Computer 3 26,500 79,500 10 yrs 7,950

    Printer 3 8,000 24,000 10 yrs 2,400

    Office Table 3 2,778.75 8,336.25 10 yrs 833.63

    Office Chair 3 1,048.75 3,146.25 8 yrs 393.28

    Filling Cabinet 2 2,148.75 4,296 10 yrs 429.6Document

    Keeper3 146.75 440.25 10 yrs 44.02

    Total P 145,664.5 P 15,080.45

    Source: Gaisano Mall, Willy and Sons

    Functions of Furnitures and Fixtures

    Shelf- for keeping group of documents and files

    Table- for doing other related office works

    Chairs- for seating purposes

    Wall Clock- provide accurate time

    Computer- for creating computer related works

    Printer- printing documents and files as hard copy

    Office Table- used in doing office works

    Office Chair- provide convenience while doing office works

    Filling Cabinet- for storing files

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    Document Keeper- keeping short documents

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    Office Supplies

    The proponents will need office supplies to record all the activities and transaction of business.

    Table 4 shows the office supply needed.

    Table 4 Office Supplies

    PARTICULARS QUANTITY UNIT COST TOTAL COST

    Scientific Calculator 3 438.95 1,316.25

    Columnar Book 3 21.00 63

    Record Book 2 49.35 99.50

    Bond Paper (Short) 2 ream 189.75 379.50

    Bond Paper (Long) 2 ream 197.50 395

    Ball pen 1 dozen 48.00 48.00

    Stapler Set 2 181.25 362.50

    Staple Wire 3 boxes 19.00 57.00

    Scissor 1 29.75 29.75

    Marking Pen 2 28.00 56.00

    Folder 10 5.00 50.00

    TOTAL P 2,856.50

    Source: National Bookstore Gaisano Mall, Legazpi City

    Functions of office Supplies

    Scientific Calculator- for calculating financial works

    Columnar Book- for recording accounting documents

    Record Book- an empty book where all transactions are being recorded and written

    Bond Paper (Short and long)- use as writing pad and printing documents

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    Ball pen- use for writing

    Stapler Set- for compiling and attaching documents

    Scissor- for cutting papers and office materials

    Marking Pen- use for marking documents

    Folder- for filling and keeping documents separately

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    Janitorial Supply

    The proponents will need janitorial supply which will help maintain the orderliness and

    cleanliness of the office. Table 5 shows the janitorial supply needed.

    Table 5 Janitorial Supply

    PARTICULARS QUANTITY UNIT COST TOTAL COST

    Mop 1 114.75 114.75

    Brooms 1 50.00 50.00

    Dust Pan 1 87.75 87.75

    Trash Can 2 310.75 310.75

    Total P 894.00

    Functions of Janitorial Supply:

    Mop- for cleaning purpose

    Brooms- cleaning dust and dirt

    Dust Pan- for picking dust, dirt and wastes

    Trash Can- segregation of garbages

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    PLANT LOCATION

    The location of the business gives an important role for the success of the

    business and a great competitive advantage. Having a good location can easily attract

    customers that will lead to the maximum profit. However, some factors must be look-into, like

    the surroundings, population, building space and the location itself.

    The proposed business will be located at room M22 at top of Goldstreet,

    Legaspi City, Albay , a few meters away from LCC Mall Legaspi. The proponents plant location

    will be rented in the amount of Php 5, 000.00 per month excluding water and electricity

    consumption.

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    VICINITY MAP

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    PLANT LAYOUT AND SIZE

    Putting everything in proper place will provide a good atmosphere for the

    working environment. All the machineries and the equipment, furniture, management office and

    other facilities will be given a desired place in the business working area.

    It will contain two separate areas, one is for the office workers and the other is

    for the applicants. The office workers area is were the important files and data are being kept in

    a file cabinet. It keeps all the transaction between the proponents business and the applicants.

    The total plant layout size of the business establishment is 20 square meters.

    The comfort room is provided by the building owner which can be find on the left corner out

    side of the office.

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    SERVICE SPECIFICATION

    y Caretaker of a building or set of offices.

    y Maintain cleanliness in the environment.

    y Janitorial services typically involve various duties such as cleaning floors, bathrooms,

    and windows, vacuuming, shampooing rugs, washing walls and dusting furniture some

    janitors perform shall maintenance tasks such as fixing leaks, painting replenishing,

    bathroom supplies, exterminating insects, and mowing the grass.

    y Work Environment - most janitorial services take place during evening hours, when

    many buildings are closed for business. Exceptions include schools, hospitals and

    locations that require round-the-clock janitorial attention. Full-time janitors typically work

    at least 40 hours a week, while part-timers may work only a few during evenings and

    weekends. Janitorial services may be performed in indoor or outdoor environments.

    y Educational Background- most janitorial and cleaning jobs require no special education.

    Janitors must be able to perform basic tasks and understand specific instructions. A

    janitors duty may expand over time to include additional tasks such as maintenance or

    repairs. Janitors who are required to take on these extra duties may find courses such

    as shop classes helpful.

    y Training- some government agencies, unions and employers offer programs that teach

    janitorial service skills. Students enrolled in these programs learn satisfy guidelines,

    information about cleaning products, and procedures for cleaning certain appliances and

    operating cleaning machinery such as buffers and polishers.

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    SERVICE VOLUME AND SCHEDULE

    Service volume is an important factor to be considered in establishing an

    agency because through this, the firm can plan enough number of upcoming employees to meet

    the customers need. Having the adequate supply would help the proposed business not to

    encounter over positioning of hired applicants.

    The service will be prepared six (6) times a week from Monday to Saturday,

    scheduling also the shifting and day-offs provide to the janitors. Each hired applicants will be

    assigned in different proponents target markets. The proposed business will operate from 9am

    in the morning up to 6pm in the evening. The selected applicants will have 6 months renewable

    contracts.

    Table 6. Projected Service Volume

    Year Monthly

    (every 6 months contract)

    Yearly

    2011 53 106

    2012 69 138

    2013 851

    70

    2014 101 202

    2015 117 234

    Table 6 shows the service volume of Sweep Inc. Janitorial Services Recruitment

    Agency every year. The total no. of janitors of Sweep Inc. Janitorial Services Recruitment

    Agency every 6 months of contract is 53 then multiplied by the 2 to obtain the yearly service

    volume. In the succeeding years, service will increase by 30%.

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    QUALITY CONTROL STARTEGY

    The Sweep Inc. Janitorial Services Recruitment Agency will assure properly the

    proper supervision of the employees. thus, Quality Control should be observed in order to avoid

    service mistakes.

    In the service process, the workers will follow the rules and regulations set by

    the manager. This includes proper attitudes during working hours. This will be done in order to

    insure the image set by the agency.

    Proper disposition of wastes materials like proper segregation will be observed.

    The proponents will always make sure that the workers are aware of their responsibilities at

    work and shall be in proper uniform.

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    SERVICE MANPOWER REQUIREMENTS

    Every business needs worker who will assist in the operation to achieve its

    goals and objectives. The proposed business will need qualified workers. Educational

    requirements are given much consideration in hiring employees. They will be motivated to work

    hard and they will receive benefits aside from the salary.

    Table 6 SERVICE MANPOWER REQUIREMENTS

    Manpower No. Rate Salary/month Salary/ Year

    Manager 1 280 7, 280.00 87,360.00

    Bookkeeper 1 250 5, 980.00 71,760.00

    Office workers 2 205 10, 660.00 127,920

    TOTAL 4 23,920.00 287,040.00

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    UTILITIES REQUIREMENT

    Electricity

    The proposed business will need the service of Albay Electric Cooperative

    (ALECO), at a rate of 6.00 kilowatt per hour. The proponent estimated an electric bill of1800

    per month and 21,600 per year. See appendix __ for detailed computation.

    Telephone

    Since the business is an agency, telephone is the best way to communicate with

    the establishment being served. The monthly consumption of the telephone is Php 500. The

    proponents will avail the promo of Sun Tel which is free installation.

    Internet service

    The internet service is connected with the telephone service. The proponents

    will use the 2-in-1 computer and internet service of Sun Tel.

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    WASTE DISPOSSAL SCHEME

    To contribute a healthy working environment for the community is one of the

    main objectives of SWEEP Janitorial Inc. To achieve this objective the business will follow the

    proper waste management by having waste segregation in the business area. Different kinds of

    waste materials that are found in and out the working area maybe dispose properly in their

    appropriate trash can which is, separating biodegradable against non- biodegradable. The

    garbage collector will then collect the waste according to the schedule of waste collection. We

    will also apply here the 3Rs of caring for the environment to condense pollution-reduce, reuse,

    and recycle.

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    SERVICE COST (COMPUTATION FOR 1MONTH OPERATION)

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    Chapter 4

    SUMARY AND CONCLUSION

    The Technical study is basically about the service, the room space and all the

    materials needed in the business.

    This study aims to provide all data and information regarding the Sweep Inc.

    Janitorial Services Recruitment Agency. The place is very convenient for the proponent

    because the space is just enough for accommodating applicants and doing office works. The

    room is being rented and all the utilities were already available for use. The cost of every

    material and equipment are stated in the study.

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    Chapter 5

    RECOMMENDATION

    Based on the findings, the technical study is very important as part of the

    feasibility study.

    It is therefore recommended that we must have a clear instruction in every

    service provided. There should be an allotted time to make that everything regarding the service

    is properly settled to avoid errors.

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    APPENDICES

    a) COMPUTATION FOR ELECTRIC CONSUMPTIONS

    b) MANPOWER REQUIREMENTS

    NEW MINIMUN WAGE RATE