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Innovative Training Methodologies-III Case Study Teaching and Writing Anjali Raina Executive Director, India Research Centre, Harvard Business School April 12 th 2015

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Innovative Training Methodologies-III Case Study Teaching and Writing

Anjali RainaExecutive Director, India Research Centre, Harvard Business SchoolApril 12th 2015

What is a Case Study?Its a Detective StoryThe studentsarrive at possible answersThrough guided discussionWithout a conclusion

Growing Interest in South Asia*Data from FY 05 ** Data from FY 06 Building Intellectual Capital~169 case studies* 68 Research Projects**174 Best of Harvard in India Events covering 11652 attendees across 8 cities**HBS Faculty Engagement147 Faculty Visits**Executive EducationFY08-FY15: 1823 attendees, 35 programs and 60 scholarshipsStudents Interning in IndiaFY08 FY14 :578Indian Faculty Trained in Case Writing and Case Teaching FY08 FY14 : 719

FY 05 - FY 15

Some Emerging Trends:Multigenerational WorkplaceThe Digital WaveRural/Urban TransformationInclusive Growth MantraInfrastructural DevelopmentHunger for the Good LifeCitizens, Politics and the Revolving DoorGrowing Ambitions for Size and ScaleLeadership ChallengesCase Portfolio : 169 Cases, 68 Research Projects

LeadershipDelhi Metro Rail CorporationAadhaar: Indias Unique Identification SystemNarayana Hrudayalaya Heart Hospital: Cardiac Case for the Poor (B) + Video Supplement HN Agri Serve : Growing Prosperity

Urbanization & SustainabilityLand Acquisition in India: Public Purpose and Private PropertyKing Abdullah Economic City Design: Vision and DesignDharavi Developing Asias Largest Slum (A+B)Organization CultureThe Dabbawala System: On Time Delivery, Every TimeMindtree: A Community of Committee Tech Mahindra and the Acquisition of Satyam Computers (A)

Public Private PartnershipDelhi Mumbai Industrial Corridor CaseDharavi Developing Asia s Largest Slum (A+B)Bardhaman (A+B): Shrachi and the West Bengal Housing BoardHuman ResourcesNaina Lal Kidwai: Investing in Her CountryHindustan Unilever LimitedAccentures War for Talent in India

Base of PyramidTeamlease: Putting India to Work (II) LegallyPratham Every Child in School and Learning WellIntuit Inc: Project AgriNovaGlobalization Bharti Airtel in AfricaHollywood in India: Protecting Intellectual Property (A+B)Can Bollywood go Global?Crisis ManagementTerror at the Taj Bombay: Customer Centric LeadershipAccounting for Catastrophes: BP PLC and Union Carbide Corporation TechnologyI Paid a Bribe (Dot) ComeHealthpoint: Health for Rural IndiaBMVSS: Changing Lives, One Jaipur Limb at a TimeMarketing & BrandingExcel EntertainmentJaipur Literature Festival Beyond the Festival TemplateBuilding Brand InfosysInnovationTata Nono The People car (A)Schneider Electric : Becoming the Global Specialist in Energy ManagementAspadaStrategyIndias Amul: Keeping up with the TimesCoffee War in India: Caf Coffee Day Takes on the Global BrandsIndian Railways: Building a Permanent Legacy?Special Economic Zones in India: Public Purpose and Private Property (A+B)Finance & AccountingAxis BankGetitState Bank of India: Transformig a State Owned Giant Blackstones Investment in InternetKGFS: A new approach to rural financeNote: several of the case studies reflect more than one managerial dilemmaExploring Indian Managerial Dilemmas of Global Relevance

Financial Sector : 19Aspada: In Search of the Right Structure for Impact InvestingBuilding a High Performance Culture at IDFCYES BANK: Mainstreaming Development into Indian BankingMicrofinance : 8Equitas Microfinance (B): Response to the Andhra Pradesh CrisisBASIX.Ujjivan: A Microfinance Institution at a Crossroads (A) KGFS: A new approach to rural finance

State Owned Enterprise : 5Aadhaar: Indias Unique Identification SystemState Bank of India: Transforming a State Owned GiantHindustan Petroleum Corporation Ltd.: Driving Change Through Internal CommunicationIT : 19Tech Mahindra and the Acquisition of Satyam Computers (A)Building Brand InfosysMicrosoft IT IndiaAgribusiness : 8Intuit Inc.: Project AgriNovaJain Irrigation Systems Limited: Inclusive Growth for India's FarmersIndias Amul : Keeping up with the times HN Agri Serve : Growing ProsperityEnergy : 4Schneider Electric : Becoming the Global Specialist in Energy ManagementAccounting for Catastrophes: BP PLC and Union Carbide Corporation (A)The Suzlon EdgeHealthcare 13eHealthpoint: Healthcare for Rural IndiaCipla 2011Fortis Healthcare (A)Infrastructure : 8Delhi-Mumbai Industrial Corridor: India's Road to Prosperity?Kumbh Mela: India's Pop-up Mega-CitySpecial Economic Zones in India: Public Purpose and Private Property

Exploring Diverse Industries HealthWaterHousing

Narayana Hrudayalaya Heart Hospital: Cardiac Care for the PooreHealthpoint: Healthcare for Rural IndiaHindustan Unilever: 'Pureit' Water PurifierSarvajal: Water for All

Mahindra & Mahindra: Affordable HousingBusiness Model: Hi-Tech Hi-Touch and AffordableCase Series Baker Library

2003 2013 7 cases - Bharti Group2005 2014 5 cases - Mahindra & Mahindra 2002 2010 11 cases Tata Group2005 - 2012 - 4 Cases - Infosys2005 2012 2 Cases - HULPart of the Business History Initiative. Plans to cover 20 Indian Business Leaders. Completed 8 interviews (dob 1924 onwards)History of India Connecting to Indian Data sources & Archives specifically with Doordarshan, Film Division and BloombergTraining librarians in IndiaDocumenting Business HistoryThe Case Method in Professional Education

106:57Presentation OverviewObjectives of Professional Education010204Choice of PedagogiesResources on Case Pedagogy03Case Method Transmittal of information, concepts, frameworks, tools, techniquesDevelopment of capabilities with respect to analysis, critical thinking/ judgment, decision-making, executionDevelopment of values, self-awareness, leadership capabilities, capacity for on-going learning KnowledgeSkillsProfessional IdentityLeadershipObjectives of Professional Education

126:57 Passive learning LecturesReadingsVideosActive learning: individual Writing Assignments, Research Projects, Problem Sets, On-line tutorialsActive learning: interactive Case and Non-case Discussions, Team projects, SimulationsChoice of Pedagogies

136:57Case Method: Why?Proponents AssumeImportance of all three levels of learning in professional educationAdvantages of active (vs. passive) learningAdditional advantages of interactive (vs. individual) forms of active learningValue of student experience, insights

146:57The CaseTypically, a description of an actual situation associated with the relevant professional fieldIdeally, the case presents data (vs. analysis) and requires students to evaluate issues and make decisionsCases often designed to present archetypes, illuminate core principlesCase Method: What?

156:57Case Method: What?The Method Cases may be assigned alone or supplemented with lectures, readingsCase analysis may be purely discussion - based or include writing assignments, presentationsCase instructor styles range from highly directive to loosely facilitative

166:57Case Method: How? HBS ModelPre-class StudentsCareful individual preparation of case (and supplemental readings), guided by assignment questionsDiscussions in learning teamsPre-class InstructorCareful preparation of class content and process, drawing on teaching note and teaching group if availableTeaching plan includes learning objectives, discussion segments (pastures), question plan, board plan, opening, closing, student call list

176:57Case Method: How? HBS ModelIn-class StudentsRole: learner and contributor to collective learning vs. performerActive listening and participationWilling to take risks

In-class InstructorRole: guide vs. facilitator; jazz combo leader vs. orchestra directorRespectful, yet sets high standardsEncourages student-to-student exchanges vs. pure Socratic dialogue (instructor-student)

186:57Case Method: How? HBS ModelInstitutional Features

196:57Case Method: How? HBS ModelInstitutional Features

206:57Case Method: How? HBS ModelInstitutional Features

Institutional FeaturesCase Method: How? HBS Model

Case Method: How? HBS ModelInstitutional Features

Case Method: IssuesArt vs. craft of case teaching Critiques of case method: theory vs. executionHigh risk/reward trade-off in case method vs. traditional pedagogyTransferability of HBS model 1234

246:57

https://hbr.org/store?cm_sp=Left%20Navigation-_-HBR%20Store-_-LANDING

https://cb.hbsp.harvard.edu/cbmp/pages/homeContact:Vinay Hebbar, Managing Director Asia Pacific Harvard Business Publishing

Email id [email protected]

HBS Cases: Locating HBS Cases

Resources on Case PedagogyChristensen Center Website www.hbs.edu/teachingandlearningcenter/Harvard Business School Publishingwww.hbsp.harvard.edu/product/participant-centered-learning

266:57