Ted PolenskyDirector of Loss PreventionBODDIE-NOELL ENTERPRISES

Pre-Employment Screening

“Screening Out the Problem”

370 LOCATIONS

5 STATES

12,000 PEOPLE

Multiple Concepts

Hir

ing

C

hal

len

ges

Recognizing the Importance

Selecting Quality Candidates

High Cost of Turnover

Ou

r P

ast

Basic Recruitment

Face-to-Face interviews

Pre-Employment Assessment

• TeleScreen

Reference Checks

Background Checks (Criminal/Credit) & Drug Test

• Management only

New

D

irec

tio

n2006 Recognized Need for

Change

1. Hiring of Full-time recruiter

• Strategic Markets

2. Criminal Background Test

• All Hires FT & PT

• 5 Restaurants

Where are we today?

Two Fulltime Recruiters

Telephonic / Web-Based Interview

Enhance Training for GMs on Face-to-Face Interviews

Retail Theft Contributory Database

Criminal Background Checks for all Positions

Tele

ph

on

ic

Web-based

In

terv

iew

TeleScreen91 Questions

Focused on:

• BNE Values

• Customers Service

• Attitudes

• Theft

• Drugs

Ret

ail T

hef

t D

atab

ase

EsteemRetail Theft Contributory DatabaseBecame Subscriber 2011

Database for Admitted Theft• Incident involves theft of merchandise, cash,

company or personal property valued at $5 or more

• Person who committed theft is 16 or older

• Signed admission of guilt

• Must contribute to participate

• Real time

3% Hit rate

Cri

min

al

Bac

kgro

un

d

Ch

ecks

2007 Began Checks for all positionsProgressive model

• Stages

More Extensive for Management

• Including MVR Check

Adjudication Model

• Convictions Only

• Eligible, Ineligible, Decisional

• All Decisionals Scored by Dir of LP

Process is a “Living” DocumentApril 2012 EEOC issued new Enforcement Guidelines

• No Opportunity for Public Input/Discussion

• Main Concern - Disparate Impact

Must Consider:

• Nature & Gravity of Offense

• The Time since the Offense

• The Nature of the Job Sought

Individualized Assessment

Notification

• Pre-Adverse Action Letter

• Opportunity to Explain

Relevant Individualized Evidence

• Facts/Circumstances

• Similar Job Held Post conviction

• Rehabilitation Efforts

Criminal Background Testvideo PLACEHOLDER

2009 99%

2010 92%

2011 89%

Annualized for 2012 86%

turnover

CR

EW

Results

turnover

GEN

ER

AL M

AN

AG

ER

2009 12%

2010 7%

2011 10%

Annualized for 2012 7%

Results

Co

st o

f Tu

rno

ver

Unit Level Managers

• $19,028

Unit Level Hourly

• $2,228

2006 “People Report”

2009 1.14%

2010 1.01%

2011 .97%

YTD for 2012 .76%GA

PResults

2009 1.1%

2010 3.4%

2011 5.0%

YTD for 2012 5.6%

increases

SA

LES

Results

&V

ISIO

N

VA

LU

ES

prevention

LO

SS

TED POLENSKYDIRECTOR

CURT WAINWRIGHTMANAGER

Holly Kea

Administrative Assistant

Questions?