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Terminal Commercial Manager at George Bush Intercontinental Airport (IAH) Request for Information (RFI) Solicitation No. HBH-MLITCD-2017-031 BJ Hubbard Procurement Specialist Houston Airport System Thursday, August 17, 2017 at 10:00 a.m. Supply Chain Management Office, Conference Room 113 18600 Lee Road, Humble, TX 77338

Terminal Commercial Manager at George Bush ......Terminal Commercial Manager at George Bush Intercontinental Airport (IAH) Request for Information (RFI) Solicitation No. HBH -MLITCD

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Page 1: Terminal Commercial Manager at George Bush ......Terminal Commercial Manager at George Bush Intercontinental Airport (IAH) Request for Information (RFI) Solicitation No. HBH -MLITCD

Terminal Commercial Manager at

George Bush Intercontinental

Airport (IAH)

Request for Information (RFI)

Solicitation No. HBH-MLITCD-2017-031

BJ HubbardProcurement SpecialistHouston Airport System

Thursday, August 17, 2017 at 10:00 a.m.Supply Chain Management Office, Conference Room 113

18600 Lee Road, Humble, TX 77338

Page 2: Terminal Commercial Manager at George Bush ......Terminal Commercial Manager at George Bush Intercontinental Airport (IAH) Request for Information (RFI) Solicitation No. HBH -MLITCD

Information Session Agenda

• Opening Remarks Justina J. Mann, CPPO

Procurement Officer

• Submission Requirements BJ Hubbard

Procurement Specialist

• MLIT Vision Steven Andersen

Executive Program Manager

• Terminal Commercial Manager Model Randy Goodman

General Manager, Concessions

• Questions/Answers

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Page 3: Terminal Commercial Manager at George Bush ......Terminal Commercial Manager at George Bush Intercontinental Airport (IAH) Request for Information (RFI) Solicitation No. HBH -MLITCD

No Contact Period

• All inquiries regarding this solicitation are to be

directed to the designated City Representative

(BJ Hubbard).

• Do not contact Council Members or City

employees in an attempt to influence the

outcome of the award. You will be able to speak

publicly at the City Council Meeting.

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Page 4: Terminal Commercial Manager at George Bush ......Terminal Commercial Manager at George Bush Intercontinental Airport (IAH) Request for Information (RFI) Solicitation No. HBH -MLITCD

Submittal Procedures

• Provide four (4) printed copies of the response along with four (4) thumb drives containing the response.

• All questions due from Respondents by August 21, 2017 at 4:00 P.M.

• All responses must be delivered to 18600 Lee Road, Humble, TX 77338 by Tuesday, September 5, 2017 at 2:00 P.M.

• Please include the phrase “Terminal Commercial Manager RFI” in the subject line and provide all applicable contact information.

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Page 5: Terminal Commercial Manager at George Bush ......Terminal Commercial Manager at George Bush Intercontinental Airport (IAH) Request for Information (RFI) Solicitation No. HBH -MLITCD

Additional Information and Specification Changes

• Responses to questions received from

Respondents and any changes to the Request

for Information shall be confirmed in writing

and a Letter of Clarification will be posted to

HAS website:

www.houstonairports.biz, prior to Response

due date.

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Page 6: Terminal Commercial Manager at George Bush ......Terminal Commercial Manager at George Bush Intercontinental Airport (IAH) Request for Information (RFI) Solicitation No. HBH -MLITCD

IAH Terminal Redevelopment Program 2015

MLIT Commercial Manager Request for Information (RFI)

IAH Terminal Redevelopment Program

August 17, 2017

Page 7: Terminal Commercial Manager at George Bush ......Terminal Commercial Manager at George Bush Intercontinental Airport (IAH) Request for Information (RFI) Solicitation No. HBH -MLITCD

IAH Terminal Redevelopment Program

ITRP Scope Overview – Individual Projects

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Federal Inspection ServicesLandside Enabling Utilities

United New Terminal C

North

MLIT - Terminal, Airside, Landside Reconfiguration, Apron & Taxi-lane

East Aircraft Parking Hardstand(Project Eliminated)

PMO Building

Landside Roadway Rehabilitation

Page 8: Terminal Commercial Manager at George Bush ......Terminal Commercial Manager at George Bush Intercontinental Airport (IAH) Request for Information (RFI) Solicitation No. HBH -MLITCD

IAH Terminal Redevelopment Program

Existing Terminal D

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Page 9: Terminal Commercial Manager at George Bush ......Terminal Commercial Manager at George Bush Intercontinental Airport (IAH) Request for Information (RFI) Solicitation No. HBH -MLITCD

IAH Terminal Redevelopment Program

Concept Layout vs PDM Concept Layout

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Page 10: Terminal Commercial Manager at George Bush ......Terminal Commercial Manager at George Bush Intercontinental Airport (IAH) Request for Information (RFI) Solicitation No. HBH -MLITCD

IAH Terminal Redevelopment Program

Potential Future Expansion

• Streamlined Space Utilization, Preserving Future Expansion

• Increased Space Efficiency By Establishing Position Of Piers To

Protect For Future Terminal Expansion (Pier D3) When

Operationally Required

• Construction And Finish Out Of 12 Gates Versus Original 14 Gates

Based On Validation Of Operational Forecasts

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■ Concept Supports Hardstand Parking Adjacent To Terminal In Lieu Of Remote Parking Hardstand

■ Approach Allows Most Of MLIT To Built In One Single Construction Phase

Page 11: Terminal Commercial Manager at George Bush ......Terminal Commercial Manager at George Bush Intercontinental Airport (IAH) Request for Information (RFI) Solicitation No. HBH -MLITCD

IAH Terminal Redevelopment Program

Mickey Leland International Terminal (MLIT)

Overarching Themes

• Convenient, simple, functional and intuitive for the entire passenger experience

• Flexible design to safeguard for innovation and changes to technology, operations and security

• Technology-enabled for automated processing and customer convenience

• Creating a Sense of Place reflective of the Houston community and environment

• Contemporary and timeless design with use of natural light for an open, expansive feel

• Modular features that enable off-site construction in controlled environments with on-site assembly to

control safety and quality, expedite construction, reduce material waste, and enable easier interior

modifications/updates in the future

• Maintainable facilities and systems that consider whole-life cycle costing

• Sustainable and energy efficient

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Page 12: Terminal Commercial Manager at George Bush ......Terminal Commercial Manager at George Bush Intercontinental Airport (IAH) Request for Information (RFI) Solicitation No. HBH -MLITCD

IAH Terminal Redevelopment Program

Houston Sense of Place

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Page 13: Terminal Commercial Manager at George Bush ......Terminal Commercial Manager at George Bush Intercontinental Airport (IAH) Request for Information (RFI) Solicitation No. HBH -MLITCD

IAH Terminal Redevelopment Program

Houston Sense of Place

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Page 14: Terminal Commercial Manager at George Bush ......Terminal Commercial Manager at George Bush Intercontinental Airport (IAH) Request for Information (RFI) Solicitation No. HBH -MLITCD

IAH Terminal Redevelopment Program

Houston Sense of Place

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Page 15: Terminal Commercial Manager at George Bush ......Terminal Commercial Manager at George Bush Intercontinental Airport (IAH) Request for Information (RFI) Solicitation No. HBH -MLITCD

IAH Terminal Redevelopment Program

Houston Sense of Place

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Page 16: Terminal Commercial Manager at George Bush ......Terminal Commercial Manager at George Bush Intercontinental Airport (IAH) Request for Information (RFI) Solicitation No. HBH -MLITCD

IAH Terminal Redevelopment Program

Potential Internal Layout – Ticketing Level

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Note: This is a concept layout which is subject to further design development and approval.

Page 17: Terminal Commercial Manager at George Bush ......Terminal Commercial Manager at George Bush Intercontinental Airport (IAH) Request for Information (RFI) Solicitation No. HBH -MLITCD

IAH Terminal Redevelopment Program

Potential Internal Layout – Apron Level

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Note: This is a concept layout which is subject to further design development and approval.

Page 18: Terminal Commercial Manager at George Bush ......Terminal Commercial Manager at George Bush Intercontinental Airport (IAH) Request for Information (RFI) Solicitation No. HBH -MLITCD

IAH Terminal Redevelopment Program

Potential Internal Layout – Departures Level

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Note: This is a concept layout which is subject to further design development and approval.

Page 19: Terminal Commercial Manager at George Bush ......Terminal Commercial Manager at George Bush Intercontinental Airport (IAH) Request for Information (RFI) Solicitation No. HBH -MLITCD

IAH Terminal Redevelopment Program

Potential Internal Layout – Club Level

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Note: This is a concept layout which is subject to further design development and approval.

Page 20: Terminal Commercial Manager at George Bush ......Terminal Commercial Manager at George Bush Intercontinental Airport (IAH) Request for Information (RFI) Solicitation No. HBH -MLITCD

IAH Terminal Redevelopment Program

Concept Vignette

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Note: This is a representative concept and rendering that is subject design and approval

Page 21: Terminal Commercial Manager at George Bush ......Terminal Commercial Manager at George Bush Intercontinental Airport (IAH) Request for Information (RFI) Solicitation No. HBH -MLITCD

IAH Terminal Redevelopment Program

Concept Vignette

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Note: This is a representative concept and rendering that is subject design and approval

Page 22: Terminal Commercial Manager at George Bush ......Terminal Commercial Manager at George Bush Intercontinental Airport (IAH) Request for Information (RFI) Solicitation No. HBH -MLITCD

IAH Terminal Redevelopment Program

Concept Vignette

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Note: This is a representative concept and rendering that is subject design and approval

Page 23: Terminal Commercial Manager at George Bush ......Terminal Commercial Manager at George Bush Intercontinental Airport (IAH) Request for Information (RFI) Solicitation No. HBH -MLITCD

IAH Terminal Redevelopment Program

Concept Roof - Option 1

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Page 24: Terminal Commercial Manager at George Bush ......Terminal Commercial Manager at George Bush Intercontinental Airport (IAH) Request for Information (RFI) Solicitation No. HBH -MLITCD

IAH Terminal Redevelopment Program

Concept Roof - Option 1

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Page 25: Terminal Commercial Manager at George Bush ......Terminal Commercial Manager at George Bush Intercontinental Airport (IAH) Request for Information (RFI) Solicitation No. HBH -MLITCD

IAH Terminal Redevelopment Program

Concept Roof - Option 1

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Note: This is a representative concept and rendering that is subject design and approval

Page 26: Terminal Commercial Manager at George Bush ......Terminal Commercial Manager at George Bush Intercontinental Airport (IAH) Request for Information (RFI) Solicitation No. HBH -MLITCD

IAH Terminal Redevelopment Program

Concept Roof - Option 1

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Page 27: Terminal Commercial Manager at George Bush ......Terminal Commercial Manager at George Bush Intercontinental Airport (IAH) Request for Information (RFI) Solicitation No. HBH -MLITCD

IAH Terminal Redevelopment Program

Concept Roof - Option 2

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Page 28: Terminal Commercial Manager at George Bush ......Terminal Commercial Manager at George Bush Intercontinental Airport (IAH) Request for Information (RFI) Solicitation No. HBH -MLITCD

IAH Terminal Redevelopment Program

Concept Roof - Option 2

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Page 29: Terminal Commercial Manager at George Bush ......Terminal Commercial Manager at George Bush Intercontinental Airport (IAH) Request for Information (RFI) Solicitation No. HBH -MLITCD

IAH Terminal Redevelopment Program

Concept Roof - Option 2

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Note: This is a representative concept and rendering that is subject design and approval

Page 30: Terminal Commercial Manager at George Bush ......Terminal Commercial Manager at George Bush Intercontinental Airport (IAH) Request for Information (RFI) Solicitation No. HBH -MLITCD

IAH Terminal Redevelopment Program

Roof Concept - Option 2

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Page 31: Terminal Commercial Manager at George Bush ......Terminal Commercial Manager at George Bush Intercontinental Airport (IAH) Request for Information (RFI) Solicitation No. HBH -MLITCD

IAH Terminal Redevelopment Program

Concept Roof - Option 3

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Page 32: Terminal Commercial Manager at George Bush ......Terminal Commercial Manager at George Bush Intercontinental Airport (IAH) Request for Information (RFI) Solicitation No. HBH -MLITCD

IAH Terminal Redevelopment Program

Concept Roof - Option 3

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Page 33: Terminal Commercial Manager at George Bush ......Terminal Commercial Manager at George Bush Intercontinental Airport (IAH) Request for Information (RFI) Solicitation No. HBH -MLITCD

IAH Terminal Redevelopment Program

Concept Roof - Option 3

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Note: This is a representative concept and rendering that is subject design and approval

Page 34: Terminal Commercial Manager at George Bush ......Terminal Commercial Manager at George Bush Intercontinental Airport (IAH) Request for Information (RFI) Solicitation No. HBH -MLITCD

IAH Terminal Redevelopment Program

Roof Concept - Option 3

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Page 35: Terminal Commercial Manager at George Bush ......Terminal Commercial Manager at George Bush Intercontinental Airport (IAH) Request for Information (RFI) Solicitation No. HBH -MLITCD

IAH Terminal Redevelopment Program 2015

Any Questions

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Page 36: Terminal Commercial Manager at George Bush ......Terminal Commercial Manager at George Bush Intercontinental Airport (IAH) Request for Information (RFI) Solicitation No. HBH -MLITCD

IAH Terminal Redevelopment Program 2015

Any Questions

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Page 37: Terminal Commercial Manager at George Bush ......Terminal Commercial Manager at George Bush Intercontinental Airport (IAH) Request for Information (RFI) Solicitation No. HBH -MLITCD

IAH MLIT Terminal Commercial Manager Model

Page 38: Terminal Commercial Manager at George Bush ......Terminal Commercial Manager at George Bush Intercontinental Airport (IAH) Request for Information (RFI) Solicitation No. HBH -MLITCD

• Concessions Program Focused on Customer Service that is integrated into the terminal design

• Centrally located concessions core containing a significant portion of the concessions program to create a “grand hall / market place” for gathering

• Satellite concessions intermixed within the hold-room seating areas providing opportunities for additional revenue generation

• Concession facilities that create a “Sense of Place”

• Award winning concessions with a focus on international passenger shopping and dining trends

• World-class specialty retail, duty free and food/beverage offerings

• Create “Win-Win” Business Terms

• Ensure adequate support space for concessionaires, including off-site options

MLIT Concessions Vision

Page 39: Terminal Commercial Manager at George Bush ......Terminal Commercial Manager at George Bush Intercontinental Airport (IAH) Request for Information (RFI) Solicitation No. HBH -MLITCD
Page 40: Terminal Commercial Manager at George Bush ......Terminal Commercial Manager at George Bush Intercontinental Airport (IAH) Request for Information (RFI) Solicitation No. HBH -MLITCD

• An innovative strategy and approach for financing, developing, designing, leasing and managing all commercial activities in the new Mickey Leland International Terminal (MLIT) and the Federal Inspection Services Building

• The TCM will be responsible for, at a minimal:

– Food and Beverage Services

– Specialty Retail

– Duty & Tax Free Retail

– News and Convenience Retail

– Airport Advertising

– Common-use lounge(s)/club rooms and or private suites for use by certain airline passengers and others for a fee,

– Passenger amenities including, but not limited to: foreign currency exchange, ATMs, spas, massage, haircare, nail care, shoeshine, baggage cart services, baggage wrap services, and other services and amenities as approved by HAS

Terminal Commercial Manager

Page 41: Terminal Commercial Manager at George Bush ......Terminal Commercial Manager at George Bush Intercontinental Airport (IAH) Request for Information (RFI) Solicitation No. HBH -MLITCD

• The CRCD will serve as the central receiving and distribution point for all food,

beverage, retail, and other goods for IAH.

• The CRDC will:

– Enhance security and safety,

– Reduce traffic on surrounding roadways and airside areas,

– Streamline operations,

– Be environmentally friendly by reducing emissions

Central Receiving and Distribution Center (CRDC)

Page 42: Terminal Commercial Manager at George Bush ......Terminal Commercial Manager at George Bush Intercontinental Airport (IAH) Request for Information (RFI) Solicitation No. HBH -MLITCD
Page 43: Terminal Commercial Manager at George Bush ......Terminal Commercial Manager at George Bush Intercontinental Airport (IAH) Request for Information (RFI) Solicitation No. HBH -MLITCD

• Publish RFI for industry input August 2017

• Complete RFI Process 3rd Quarter 2017

• RFP for TCM released 4th Quarter 2017

• Contract(s) Negotiations 1st Quarter 2018

• Contract(s) Awarded 2nd Quarter 2018

Tentative Schedule

Page 44: Terminal Commercial Manager at George Bush ......Terminal Commercial Manager at George Bush Intercontinental Airport (IAH) Request for Information (RFI) Solicitation No. HBH -MLITCD

Thank you

Page 45: Terminal Commercial Manager at George Bush ......Terminal Commercial Manager at George Bush Intercontinental Airport (IAH) Request for Information (RFI) Solicitation No. HBH -MLITCD

Questions…

Questions/Answers to be official must be in

writing and will be posted on HAS website as a

Letter of Clarification.

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