Testing Drafts forTesting Drafts forUsability and Usability and

PersuasivenessPersuasiveness

Paul V. Anderson’s Technical Communication, 6th ed.

Testing Drafts for Usability Testing Drafts for Usability and Persuasivenessand Persuasiveness

Establish your test objectives.

Testing Drafts for Usability Testing Drafts for Usability and Persuasivenessand Persuasiveness

Pick test readers who truly represent your target readers.

Testing Drafts for Usability Testing Drafts for Usability and Persuasivenessand Persuasiveness

Focus on Usability:Ask your test readers to use your draft the

same way your target readers will.

Testing Drafts for Usability Testing Drafts for Usability and Persuasivenessand Persuasiveness

Focus on Persuasiveness:Learn how your draft affects

your readers’ attitudes.

Testing Drafts for Usability Testing Drafts for Usability and Persuasivenessand Persuasiveness

Interview your test readers after they have read and used your draft.

Testing Drafts for Usability Testing Drafts for Usability and Persuasivenessand Persuasiveness

Avoid biasing your test results.

Testing Drafts for Usability Testing Drafts for Usability and Persuasivenessand Persuasiveness

Interpret your results thoughtfully.

Testing Drafts for Usability Testing Drafts for Usability and Persuasivenessand Persuasiveness

Test early and often.

Testing Drafts for Usability Testing Drafts for Usability and Persuasivenessand Persuasiveness

Global Guideline:With communications for readers in other cultures,

choose test readers from the culture.

Testing Drafts for Usability Testing Drafts for Usability and Persuasivenessand Persuasiveness

Ethics Guideline:Obtain informed consentfrom your test readers.

Read more about testing drafts for usability and persuasiveness in Chapter

15 of Technical Communication.