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Identifying and Referring the Distressed Student
Tevya Zukor, Ph.D., CGPDirector & Licensed Clinical Psychologist
Counseling & Psychological Services Center (CAPS)
106 Lee Hall(540) 654-1053
Academic DifficultiesPoor academic performance or declining
performanceExcessive absences or tardinessChronic indecisiveness or procrastinationRepeated requests for special considerationsIncreased worry about grades despite
adequate performanceIncreased dependence or neediness by the
studentChange in Academic Status
Academic Probation or Dismissal
Characteristics of Distressed Students
Unusual BehaviorsChanges to classroom behavior
Lack of concentration, Lack of energy, Appearing sad, Lack of care of self including appearance and hygiene
Changes in emotionalityIncreased irritability, sadness, or disruptiveness in
classChanges in ability to be clear in speech, organizing
thoughts, or having bizarre content to thoughtsAggressive or threatening behavior
Overt speech or behavior Covert signs - Clenched jaws, fists, glaring at others
Smell of alcohol or evidence of substance abuse
Characteristics of Distressed Students
Traumatic Changes in Students LivesLoss or impending loss of a significant person
through illness or deathDifficulties in personal relationships
Separation, Divorce, Change in custody of childrenLoss of job or changes in financial
circumstancesChange in personal circumstances
Loneliness, Coming out, Personal illness
Positive events may also be stressfulMarriage, Pregnancy, New job
Characteristics of Distressed Students
References to Suicide or HomicideReferences to Suicide or HomicideIndicators of prolonged suffering or
unhappinessCovert references to suicide
“My family would be better off without me.”Overt statements or references to suicideWritten or stated references to hurting oneself
or othersAcquiring means to kill oneself and/or others
Buying a gun
Characteristics of Distressed Students
Each employee has a wealth of knowledge about students based on experience and intuitionTrust your observations of overt behavior as well as
your reaction to the individualTalk to the student directly
Early connection and intervention can only helpClarify your role as a concerned faculty/staffListen carefully to what the student is saying or
may not be sayingDenying problems while clearly upset
Don’t be afraid to ask direct questionsAsking about suicide does NOT increase risk
Working with Distressed Students
Student discloses a situation that is beyond your expertise or comfort levelAdmits to being suicidal
Student wants a response from you that exceeds your background, training, or availability
Student is reluctant to respond to you because of various concernsNot wanting to cross boundariesGender issues General discomfort
Making a Referral - When
Meet at a time and place where there is privacyEnd of class can be a difficult time
Avoid being isolated or alone with a studentConsider leaving the door ajar
Talk directly to the student about your concernsBe supportive
Avoid criticizing or being judgmentalPrepare to recommend a specific course of action
Referral to counselor, clergy, advocacy groupStudent can sign a release allowing follow-up
conversation with a treatment professional
Making a Referral - How
Know how to reach campus security or police
Have a clear emergency protocol in placeKnow where to report critical information
Dean of Student Life – Cedric RuckerDevelop “safety” word to be used if needed
“Please call Dr. Armstrong for me.”Develop list of resources to be used in an
emergencyHealth, Psychological, Natural disaster
Emergency Situations
Federal civil rights law that prohibits discrimination on the basis of sex in ANY education activity that receives federal fundingTitle IX is not just about athletics!
Discrimination includes sexual harassment, rape, and sexual assaultCourts have found that even one instance of sexual assault or
rape meets this standardFaculty and Staff MUST report all allegations to Title IX
CoordinatorDo NOT promise confidentialityCan discuss need to protect other members of community
UMW Title IX Coordinator – Leah Cox ([email protected])Required for all public universities
UMW Sexual Misconduct Policy http://www.umw.edu/judicialaffairs/sexual_misconduct/default.php
Title IX
Questions?