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© El-Helw Guy Nickerson Voicu | ECE4884L01WS3 1 The Atlanta Day Shelter for Women and Children Technical Infrastructure Improvement Strategy Sarah El-Helw Josh Guy Kamau Nickerson Lucian Voicu April 23, 2008 – Final Presentation

The Atlanta Day Shelter for Women and Children Technical Infrastructure Improvement Strategy

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The Atlanta Day Shelter for Women and Children Technical Infrastructure Improvement Strategy Sarah El-Helw Josh Guy Kamau Nickerson Lucian Voicu April 23, 2008 – Final Presentation. Agenda. Overview Room by Room Results Original Goals Recommendations Timeline / Costs - PowerPoint PPT Presentation

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Page 1: The Atlanta Day Shelter for  Women and Children Technical Infrastructure  Improvement Strategy

© El-Helw Guy Nickerson Voicu | ECE4884L01WS3

1

The Atlanta Day Shelter for Women and Children

Technical Infrastructure Improvement Strategy

Sarah El-HelwJosh Guy

Kamau NickersonLucian Voicu

April 23, 2008 – Final Presentation

Page 2: The Atlanta Day Shelter for  Women and Children Technical Infrastructure  Improvement Strategy

© El-Helw Guy Nickerson Voicu | ECE4884L01WS3

2 Agenda

Overview Room by Room Results Original Goals Recommendations Timeline / Costs Questions / Discussion

Page 3: The Atlanta Day Shelter for  Women and Children Technical Infrastructure  Improvement Strategy

© El-Helw Guy Nickerson Voicu | ECE4884L01WS3

3 Training Lab

Fixed Ethernet cable and port twice Updated Java, Flash Player, Adobe Reader,

Mozilla Firefox Removed viruses / malware from computers Fixed printer settings Repaired/replaced floppy drives

Page 4: The Atlanta Day Shelter for  Women and Children Technical Infrastructure  Improvement Strategy

© El-Helw Guy Nickerson Voicu | ECE4884L01WS3

4 Storage Room

Removed unnecessary / broken systems and monitors. Grouped cables and accessories

Page 5: The Atlanta Day Shelter for  Women and Children Technical Infrastructure  Improvement Strategy

© El-Helw Guy Nickerson Voicu | ECE4884L01WS3

5 Individual Offices

Ms. Baker, Ms. Walker, Ms. Jackson, Ms. Bridget

Replaced computers Migrated data from old systems Moved documents to server Set up network printers

Page 6: The Atlanta Day Shelter for  Women and Children Technical Infrastructure  Improvement Strategy

© El-Helw Guy Nickerson Voicu | ECE4884L01WS3

6 Conference Room

Fixed local printer Rewired cable hanging from ceiling Set up all surrounding network printers on

computer

Page 7: The Atlanta Day Shelter for  Women and Children Technical Infrastructure  Improvement Strategy

© El-Helw Guy Nickerson Voicu | ECE4884L01WS3

7 Server Closet

Reconfigured T1 router Set up Internet filtering gateway Set up Wireless network Rewired Internet connection to Conference

Room

Page 8: The Atlanta Day Shelter for  Women and Children Technical Infrastructure  Improvement Strategy

© El-Helw Guy Nickerson Voicu | ECE4884L01WS3

8 Job Counseling Office

Fixed the printer in Job Counseling multiple times

Fixed wall cabling and rewired ports correctly Set up new phone Replaced Ms. Jean’s computer and migrated

data Turned off power buttons on computers while on Replaced 5 floppy drives

Page 9: The Atlanta Day Shelter for  Women and Children Technical Infrastructure  Improvement Strategy

© El-Helw Guy Nickerson Voicu | ECE4884L01WS3

9 Teen Lab

Repaired two of the computers Reformatted computers Reinstalled Windows XP Professional Replaced hard drives with larger capacity

drives Protected computers with SteadyState Replaced network cables Replaced mice and keyboards

Page 10: The Atlanta Day Shelter for  Women and Children Technical Infrastructure  Improvement Strategy

© El-Helw Guy Nickerson Voicu | ECE4884L01WS3

10 Pre-Teen Lab / Childcare Room

Formatted computers Reinstalled Windows XP

Professional Installed games Protected with SteadyState No Internet access Set up Young Explorer Lenovo

computer with integrated desk, seat, and waterproof keyboard

Page 11: The Atlanta Day Shelter for  Women and Children Technical Infrastructure  Improvement Strategy

© El-Helw Guy Nickerson Voicu | ECE4884L01WS3

11 Websites

Web service donated by SchoolWorld ($40/yr value) Easy to Update Awaiting approval from Board of Directors atlantadayshelter.org AND adswc.org

Help manual service donated by PBWiki ($25/mo value) Control access to sensitive data

Page 12: The Atlanta Day Shelter for  Women and Children Technical Infrastructure  Improvement Strategy

© El-Helw Guy Nickerson Voicu | ECE4884L01WS3

12 Website

Page 13: The Atlanta Day Shelter for  Women and Children Technical Infrastructure  Improvement Strategy

© El-Helw Guy Nickerson Voicu | ECE4884L01WS3

13 Help Manual

Page 14: The Atlanta Day Shelter for  Women and Children Technical Infrastructure  Improvement Strategy

© El-Helw Guy Nickerson Voicu | ECE4884L01WS3

14 Server

Repaired permissions to deny unauthorized access

Repaired defragment schedules on all drives Cleaned up space on drive C due to low disk

space Backed up database

Page 15: The Atlanta Day Shelter for  Women and Children Technical Infrastructure  Improvement Strategy

© El-Helw Guy Nickerson Voicu | ECE4884L01WS3

15 Spring 2008 PC & Facility Goals

PC Support Create an Online Support Manual Reconfigure Teen Lab Add an Internet Content Filter Label computer equipment

Facility Improvements Fix the switching closet’s overheating problem Reroute exposed Ethernet wires around the shelter Begin sorting through the donated computers

Page 16: The Atlanta Day Shelter for  Women and Children Technical Infrastructure  Improvement Strategy

© El-Helw Guy Nickerson Voicu | ECE4884L01WS3

16 Spring 2008 Process & Website Goals

Process Improvements Add signage to guide clients Solicit donation of flash drives Organize the software and documentation Investigate alternative email options to CBeyond

Website Make the website easier to find online Choose a user-friendly website production system

that allows for easy modifications

Page 17: The Atlanta Day Shelter for  Women and Children Technical Infrastructure  Improvement Strategy

© El-Helw Guy Nickerson Voicu | ECE4884L01WS3

17 Network Recommendations

CBeyond The Shelter is currently paying $821.19/month The Shelter can save (Up to $318/month):

$68.00/month if directory assistance is not used Alternately can use 800-GOOG-411 free

Reconsider phone lines (5 lines= $200/month) Remove Secure VPN

Network Usage Saving to the network makes files easy to

access anywhere in the shelter

Page 18: The Atlanta Day Shelter for  Women and Children Technical Infrastructure  Improvement Strategy

© El-Helw Guy Nickerson Voicu | ECE4884L01WS3

18 Miscellaneous Recommendations

Website Identify resource to maintain Website Discuss PayPal integration with Board of

Directors Thank You Letters

PBWiki SchoolWorld

Page 19: The Atlanta Day Shelter for  Women and Children Technical Infrastructure  Improvement Strategy

© El-Helw Guy Nickerson Voicu | ECE4884L01WS3

19 Schedule

Milestones Teen Lab completion – March 31, 2008 Gateway update – April 7, 2008 Facility wiring completion – April 7, 2008 Website completion – April 21, 2008

Transition Familiarizing staff with changes – Week

of May 2, 2008

Page 20: The Atlanta Day Shelter for  Women and Children Technical Infrastructure  Improvement Strategy

© El-Helw Guy Nickerson Voicu | ECE4884L01WS3

20 Still to Do

Disable K9 Web Protection Fix Server - Now

Permissions Release Space on C Drive

Dynamic Lists on Wiki

Page 21: The Atlanta Day Shelter for  Women and Children Technical Infrastructure  Improvement Strategy

© El-Helw Guy Nickerson Voicu | ECE4884L01WS3

21 Future Work

Server repairs Redundant power supply RAID controller battery Re-partition drive space Reset Permissions, users, computers Set up backup system for server

Install exhaust fan in server room Set up dummy cameras outside building Run additional data cable from offices to server

closet Get USB flash drives for staff

Page 22: The Atlanta Day Shelter for  Women and Children Technical Infrastructure  Improvement Strategy

© El-Helw Guy Nickerson Voicu | ECE4884L01WS3

22 Donated Costs

Items PriceLow voltage cable, connectors, and wall plates (donated)

$50

Fan for Server closet

(Dr. Smith will provide later)

$40

Websites cost for 1 year

(donated)

$340

TOTAL $430

Estimated Labor: 540 hours at $50/hr (donated)

$27,000

Page 23: The Atlanta Day Shelter for  Women and Children Technical Infrastructure  Improvement Strategy

© El-Helw Guy Nickerson Voicu | ECE4884L01WS3

23

QUESTIONS / DISCUSSION

Page 24: The Atlanta Day Shelter for  Women and Children Technical Infrastructure  Improvement Strategy

© El-Helw Guy Nickerson Voicu | ECE4884L01WS3

24

The Atlanta Day Shelter for Women and Children

Technical Infrastructure Improvement Strategy

Sarah El-HelwJosh Guy

Kamau NickersonLucian Voicu

April 23, 2008 – Final Presentation