29
The Collaborative Alliance The Changing Face of Canada To Target or Not to Target Presented: June 19, 2013

The Changing Face of Canada To Target or Not to Target...2019/06/13  · 6.3M 7.1M 6.2 6.6 7.0 2013 2014 2015 2016 2017 ’ Year’ $29.5B $34.2B ’ $4.7Bincremental Source: Statistics

  • Upload
    others

  • View
    0

  • Download
    0

Embed Size (px)

Citation preview

Page 1: The Changing Face of Canada To Target or Not to Target...2019/06/13  · 6.3M 7.1M 6.2 6.6 7.0 2013 2014 2015 2016 2017 ’ Year’ $29.5B $34.2B ’ $4.7Bincremental Source: Statistics

The Collaborative Alliance

The Changing Face of Canada To Target or Not to Target

Presented: June 19, 2013

Page 2: The Changing Face of Canada To Target or Not to Target...2019/06/13  · 6.3M 7.1M 6.2 6.6 7.0 2013 2014 2015 2016 2017 ’ Year’ $29.5B $34.2B ’ $4.7Bincremental Source: Statistics

To Target or Not to Target

The Dilemma … The Collaborative Alliance

Page 3: The Changing Face of Canada To Target or Not to Target...2019/06/13  · 6.3M 7.1M 6.2 6.6 7.0 2013 2014 2015 2016 2017 ’ Year’ $29.5B $34.2B ’ $4.7Bincremental Source: Statistics

Who is she? What are her needs?

How big is the opportunity?

The Collaborative Alliance

Page 4: The Changing Face of Canada To Target or Not to Target...2019/06/13  · 6.3M 7.1M 6.2 6.6 7.0 2013 2014 2015 2016 2017 ’ Year’ $29.5B $34.2B ’ $4.7Bincremental Source: Statistics

ü  Qualitative research

ü Ethnographies & Ecosystem panels

ü Findings are directional

The Collaborative Alliance

Page 5: The Changing Face of Canada To Target or Not to Target...2019/06/13  · 6.3M 7.1M 6.2 6.6 7.0 2013 2014 2015 2016 2017 ’ Year’ $29.5B $34.2B ’ $4.7Bincremental Source: Statistics

Canadian Population Growth

Visible  Minori,es  6.3  Mil  

Caucasians  26.5  Mil  

2011  

Visible  Minori,es  12.8  Mil  

Caucasians  29.2  Mil  

More  than  Double!  

10%  Growth  

2031  

Source:  Sta+s+cs  Canada  2010  Medium  Growth  Scenario,  2011  Immigra+on  &  Ethno-­‐cultural  Diversity  in  Canada  

The Collaborative Alliance

Page 6: The Changing Face of Canada To Target or Not to Target...2019/06/13  · 6.3M 7.1M 6.2 6.6 7.0 2013 2014 2015 2016 2017 ’ Year’ $29.5B $34.2B ’ $4.7Bincremental Source: Statistics

0%

50%

100%

150%

200%

250%

300%

-­‐ 200 ,000 400 ,000 600 ,000 800 ,000 1,000 ,000 1,200 ,000 1,400 ,000 1,600 ,000

South Asian 3.6M

Chinese 2.7M

Arab 930K

= Forecasted size in 2031

Filipino 1.0M

Latam 733K

~Gro

wth

Rat

e by

203

1

SE Asian 449K

West Asian 523K

Korean 407K

Other 489K

Japanese 142K

Source:  Sta+s+cs  Canada,  2010   Population (2006)

Population Growth By Ethnicity The Collaborative Alliance

Page 7: The Changing Face of Canada To Target or Not to Target...2019/06/13  · 6.3M 7.1M 6.2 6.6 7.0 2013 2014 2015 2016 2017 ’ Year’ $29.5B $34.2B ’ $4.7Bincremental Source: Statistics

6.3M  

7.1M  

6.2  

6.6  

7.0  

2013   2014   2015   2016   2017  

Cana

dian

s  (Millions)  

Year  

$29.5B   $34.2B  

~800k  increase  

$4.7B  incremental  

Source: Statistics Canada, 2010; Homescan data, 2012

Spending Growth By Visible Minorities The Collaborative Alliance

Page 8: The Changing Face of Canada To Target or Not to Target...2019/06/13  · 6.3M 7.1M 6.2 6.6 7.0 2013 2014 2015 2016 2017 ’ Year’ $29.5B $34.2B ’ $4.7Bincremental Source: Statistics

The Collaborative Alliance

Source: Statistics Canada, Canada’s Ethnocultural Mosaic, 2006 Census

33

39

30

32

34

36

38

40

Visible Minorities

Total Canada

Median Age

22.6% 17.9%

0

10

20

30

40

Visible Minorities Total Canada

% Age 14 & Under

24%

24% 52%

% of Affluent Canadians

Immigrant

First Generation

All Other

Page 9: The Changing Face of Canada To Target or Not to Target...2019/06/13  · 6.3M 7.1M 6.2 6.6 7.0 2013 2014 2015 2016 2017 ’ Year’ $29.5B $34.2B ’ $4.7Bincremental Source: Statistics

Esteem  

Love  &  Belonging  

Safety  

Physiological  

Self Actualization

From

To

The Collaborative Alliance

Page 10: The Changing Face of Canada To Target or Not to Target...2019/06/13  · 6.3M 7.1M 6.2 6.6 7.0 2013 2014 2015 2016 2017 ’ Year’ $29.5B $34.2B ’ $4.7Bincremental Source: Statistics

New Canadians feel time starved

as they perform many of the

homemaking tasks previously

performed by others in their home

country.

The Collaborative Alliance

Page 11: The Changing Face of Canada To Target or Not to Target...2019/06/13  · 6.3M 7.1M 6.2 6.6 7.0 2013 2014 2015 2016 2017 ’ Year’ $29.5B $34.2B ’ $4.7Bincremental Source: Statistics

Women struggle with feelings of

loneliness in the first few years.

Their perception is that there are

few companies or brands trying

to help them.

The Collaborative Alliance

Page 12: The Changing Face of Canada To Target or Not to Target...2019/06/13  · 6.3M 7.1M 6.2 6.6 7.0 2013 2014 2015 2016 2017 ’ Year’ $29.5B $34.2B ’ $4.7Bincremental Source: Statistics

South Asian

The Collaborative Alliance

Page 13: The Changing Face of Canada To Target or Not to Target...2019/06/13  · 6.3M 7.1M 6.2 6.6 7.0 2013 2014 2015 2016 2017 ’ Year’ $29.5B $34.2B ’ $4.7Bincremental Source: Statistics

This is a story about Paramjeep.

Born in India, Paramjeep has been living in Mississauga for 7 years with her husband and 3 kids, two sons who are 8 and 5, and a daughter 3.

Her family, (originally an upper middle class family in India) came to Canada

to move beyond the environmental and political conditions in India. Paramjeep wants her children to have a better life.

Paramjeep is a homemaker now, but is university educated and has a high propensity for learning. Since coming to Canada she enjoys her new found

independence.

Paramjeep’s large circle of friends would describe her as an energetic, healthy person who strives to be successful.

The Collaborative Alliance

Page 14: The Changing Face of Canada To Target or Not to Target...2019/06/13  · 6.3M 7.1M 6.2 6.6 7.0 2013 2014 2015 2016 2017 ’ Year’ $29.5B $34.2B ’ $4.7Bincremental Source: Statistics

Early on South Asians tend to go

with familiar brands from their

home country. As they acculturate

they become brand explorers.

The Collaborative Alliance

Page 15: The Changing Face of Canada To Target or Not to Target...2019/06/13  · 6.3M 7.1M 6.2 6.6 7.0 2013 2014 2015 2016 2017 ’ Year’ $29.5B $34.2B ’ $4.7Bincremental Source: Statistics

South Asians are quick to ramp

up their social network as they

are very social people. Word of

mouth and referrals are very

influential to their purchase

decisions.

The Collaborative Alliance

Page 16: The Changing Face of Canada To Target or Not to Target...2019/06/13  · 6.3M 7.1M 6.2 6.6 7.0 2013 2014 2015 2016 2017 ’ Year’ $29.5B $34.2B ’ $4.7Bincremental Source: Statistics

Most South Asians are well

educated and maintain their

learning orientation as they are

constantly seeking to be their

very best.

The Collaborative Alliance

Page 17: The Changing Face of Canada To Target or Not to Target...2019/06/13  · 6.3M 7.1M 6.2 6.6 7.0 2013 2014 2015 2016 2017 ’ Year’ $29.5B $34.2B ’ $4.7Bincremental Source: Statistics

Functional

I need ways to

save time.

I want to get to my best

health.

“I have always been health conscious. It is very important to me. I do read a lot of ingredient lists as far as food is concerned … I try to get natural products.”

“I never used this in India. This is an instant curry. There you make everything from scratch. These are so convenient, so I started using these.”

Social

I want to be energized by those around

me.

Emotional

I want to be my best.

I want to feel

confident.

The Collaborative Alliance

“Social life in India was all about unplanned visits from friends and family. We would open our doors …Our festival celebrations, sometimes they would include an entire village.“

“That’s why I send people out of the house so that nobody sees me cleaning because I don’t think it’s the best of me that they’re seeing.”

Page 18: The Changing Face of Canada To Target or Not to Target...2019/06/13  · 6.3M 7.1M 6.2 6.6 7.0 2013 2014 2015 2016 2017 ’ Year’ $29.5B $34.2B ’ $4.7Bincremental Source: Statistics

Radio

Television

Newspapers

The Collaborative Alliance

Page 19: The Changing Face of Canada To Target or Not to Target...2019/06/13  · 6.3M 7.1M 6.2 6.6 7.0 2013 2014 2015 2016 2017 ’ Year’ $29.5B $34.2B ’ $4.7Bincremental Source: Statistics

Friends Google

Experts Books & Magazines

The Collaborative Alliance

Page 20: The Changing Face of Canada To Target or Not to Target...2019/06/13  · 6.3M 7.1M 6.2 6.6 7.0 2013 2014 2015 2016 2017 ’ Year’ $29.5B $34.2B ’ $4.7Bincremental Source: Statistics

Chinese

The Collaborative Alliance

Page 21: The Changing Face of Canada To Target or Not to Target...2019/06/13  · 6.3M 7.1M 6.2 6.6 7.0 2013 2014 2015 2016 2017 ’ Year’ $29.5B $34.2B ’ $4.7Bincremental Source: Statistics

This is a story about Amy.

Born in China, Amy has been in Canada for 8 years. She now resides in North York with her husband, 10 year old son and 6 year old daughter.

Amy’s family came to Canada because her husband wanted to pursue his IT career. Amy also wanted more for her children. In her words, “school

is too stressful for kids in China.”

Amy is a homemaker now, but was a teacher back in China. Amy is still getting used to the slower pace of life in Canada.

Amy would describe herself as a person who values being efficient and

prides herself in making smart decisions.

The Collaborative Alliance

Page 22: The Changing Face of Canada To Target or Not to Target...2019/06/13  · 6.3M 7.1M 6.2 6.6 7.0 2013 2014 2015 2016 2017 ’ Year’ $29.5B $34.2B ’ $4.7Bincremental Source: Statistics

The Chinese place high value on

knowledge and will seek out facts

and data to help them make big

decisions. Popular brands and

expert recommendations are ways

they make informed decisions

without doing “all the research.”

The Collaborative Alliance

Page 23: The Changing Face of Canada To Target or Not to Target...2019/06/13  · 6.3M 7.1M 6.2 6.6 7.0 2013 2014 2015 2016 2017 ’ Year’ $29.5B $34.2B ’ $4.7Bincremental Source: Statistics

The Chinese have a value

orientation that reflects their

need to be smart and efficient

with their money. Quality trumps

price, because a higher quality

choice will save money in the

long run.

The Collaborative Alliance

Page 24: The Changing Face of Canada To Target or Not to Target...2019/06/13  · 6.3M 7.1M 6.2 6.6 7.0 2013 2014 2015 2016 2017 ’ Year’ $29.5B $34.2B ’ $4.7Bincremental Source: Statistics

The Chinese want to be perceived

as successful, and will gravitate to

brands and services that signal

that to the outside world.

The Collaborative Alliance

Page 25: The Changing Face of Canada To Target or Not to Target...2019/06/13  · 6.3M 7.1M 6.2 6.6 7.0 2013 2014 2015 2016 2017 ’ Year’ $29.5B $34.2B ’ $4.7Bincremental Source: Statistics

Functional

I need help being

efficient.

I want to live a long life.

Social

I need respect from those around me.

Emotional

I want to make a smart

choice.

I want to feel in

control.

The Collaborative Alliance

“We have a very stable life so we do not change too much, but if something happens we can be flexible to change.”

“Costco is not like other stores … I just go there and I know its ok.”

“Back in China, everyone was chasing after money. The busier you are, the more respect you get.”

“The old traditional people say that if you drink cold water your circulation is no good ... They recommend the women to drink more warm or hot water… because after they deliver the baby they will keep way better, good health.

Page 26: The Changing Face of Canada To Target or Not to Target...2019/06/13  · 6.3M 7.1M 6.2 6.6 7.0 2013 2014 2015 2016 2017 ’ Year’ $29.5B $34.2B ’ $4.7Bincremental Source: Statistics

Television

Internet Newspapers

The Collaborative Alliance

Page 27: The Changing Face of Canada To Target or Not to Target...2019/06/13  · 6.3M 7.1M 6.2 6.6 7.0 2013 2014 2015 2016 2017 ’ Year’ $29.5B $34.2B ’ $4.7Bincremental Source: Statistics

Google Experts

Friends Magazines

The Collaborative Alliance

Page 28: The Changing Face of Canada To Target or Not to Target...2019/06/13  · 6.3M 7.1M 6.2 6.6 7.0 2013 2014 2015 2016 2017 ’ Year’ $29.5B $34.2B ’ $4.7Bincremental Source: Statistics

WHAT NOW? 1.  Understand where your brand fits in

their journey along Maslow’s hierarchy

2.  If necessary, optimize your positioning to deliver against their specific cultural needs

3.  Consider how your choice of media and language signals your brand’s intention to address an existing home country or acculturation need

The Collaborative Alliance

Page 29: The Changing Face of Canada To Target or Not to Target...2019/06/13  · 6.3M 7.1M 6.2 6.6 7.0 2013 2014 2015 2016 2017 ’ Year’ $29.5B $34.2B ’ $4.7Bincremental Source: Statistics

Business

Insight

Human

Insight

John Chan

416 575 2246

[email protected]

The Collaborative Alliance