29
The Changing Face of Consumer Expectations . Keith Pardy WFA, Mumbai

The Changing Face of Consumer Expectations

Embed Size (px)

DESCRIPTION

The Changing Face of Consumer Expectations. Keith Pardy WFA, Mumbai. Observations. Straight lines. Networked nature. Social networks. Networked media. The end of demographics. Food. Green concerns. Ethics. Values Passions Desires. Health. Sustainability. Organics. Transparency. - PowerPoint PPT Presentation

Citation preview

The Changing Face of Consumer Expectations.

Keith PardyWFA,

Mumbai

Observations

Straight lines

Networked nature

Social networks

Networked media

Values Passions Desires

Ethics

OrganicsSustainability

Green concerns

Food

Health

The end of demographics

Transparency

Consumers connectCorporations broadcast

Co Creation

Is there any problem that 3 billion people

can’t solve?

Brands as beliefs

Mass Media

The 7th Mass Media

KEYSWALLETPHONE

Remember:

Timely - Relevant & Contextual

Social Marketing Intelligence

The Black Gold of the 21st Century

?

€€€€€

Budgets

Space & Time

Metrics

Media Planning

Organizational structures

Social Marketing Intelligence

Research

Thank you !Thank you !