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The Commercial dimension... Sale and supply of goods and services relating to the Transport Industry Alex Sandland, LLB (Hons), Director, Dyne Solicitors Limited Jonty Gordon MDes, LLB, Solicitor, Dyne Solicitors Limited

The Commercial dimension... Sale and supply of goods and services relating to the Transport Industry Alex Sandland, LLB (Hons), Director, Dyne Solicitors

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Page 1: The Commercial dimension... Sale and supply of goods and services relating to the Transport Industry Alex Sandland, LLB (Hons), Director, Dyne Solicitors

The Commercial dimension...Sale and supply of goods and services

relating to the Transport Industry

Alex Sandland, LLB (Hons), Director, Dyne Solicitors Limited Jonty Gordon MDes, LLB, Solicitor, Dyne Solicitors Limited

Page 2: The Commercial dimension... Sale and supply of goods and services relating to the Transport Industry Alex Sandland, LLB (Hons), Director, Dyne Solicitors

The Changing Transport Industry

• Industry is changing • Commercial Focus• Dictum meum Pactum – “...my word is my bond...”• Payment Terms• Delay• Squeeze at the bottom end• Pressure from both sides – position • Cash flow

Page 3: The Commercial dimension... Sale and supply of goods and services relating to the Transport Industry Alex Sandland, LLB (Hons), Director, Dyne Solicitors

The Importance of T&C’s• Avoid litigation• Avoid delays• Maintain commercial relationships• More funds in• Less funds out• Solid trading base

• “...given the ever-growing importance of cash flow, ensuring that you are contracting on your own, favourable terms is more important than ever...”

Page 4: The Commercial dimension... Sale and supply of goods and services relating to the Transport Industry Alex Sandland, LLB (Hons), Director, Dyne Solicitors

Trading Terms - Sources

1. Supply of Goods and Services Act 1992 [SOGSA]

2a. Course of dealings2b. Conduct of the parties

3. Terms and Conditions (written)

4. Management and Utilisation

Page 5: The Commercial dimension... Sale and supply of goods and services relating to the Transport Industry Alex Sandland, LLB (Hons), Director, Dyne Solicitors

1a. Supply of Goods and Services Act• Unavoidable – can be excluded? (no)

– Express agreement –v- UCTA 1977– Clear, unambiguous agreement; course of dealings– But why?

• 2 (+1) elements:– Supply of service (sections 12-16)– Sale of goods (sections 2-5)

– Hire (sections 6-10)

Page 6: The Commercial dimension... Sale and supply of goods and services relating to the Transport Industry Alex Sandland, LLB (Hons), Director, Dyne Solicitors

1b. Supply of Goods and Services Act

• Sale of Goods: “...satisfactory quality...fit for intended purpose...accords with description...”

• Supply of Services: “...carried out...with reasonable skill and care...within a reasonable time...”

• Hire: “...satisfactory quality...fit for intended purpose...”

Page 7: The Commercial dimension... Sale and supply of goods and services relating to the Transport Industry Alex Sandland, LLB (Hons), Director, Dyne Solicitors

2. Conduct

• Historical conduct• Course of dealings• Conversations• Informal• Casual business

• Can be undone

Page 8: The Commercial dimension... Sale and supply of goods and services relating to the Transport Industry Alex Sandland, LLB (Hons), Director, Dyne Solicitors

3a. Written Terms and Conditions• Bread and butter• Not jam

• To complement SOGSA• To correct / undo ‘Conduct’

• Essential feature of business• Confers control

Page 9: The Commercial dimension... Sale and supply of goods and services relating to the Transport Industry Alex Sandland, LLB (Hons), Director, Dyne Solicitors

3b. Written Terms and Conditions• Key issues:

– Payment– Interest– Insurance / risk– Delivery– Loading / Unloading– Liability for loss and damage (exclude; limit)– Indemnity– Lien

Page 10: The Commercial dimension... Sale and supply of goods and services relating to the Transport Industry Alex Sandland, LLB (Hons), Director, Dyne Solicitors

3c. Written Terms and Conditions

• Bespoke

• Heavy Transport Association [HTA]• Road Haulage Association [RHA]• Freight Transport Association [FTA]• Construction and Plant Hire Association [CPA]• British International Freight Association [BIFA]• Convention for International Carriage by Road [CMR]

Page 11: The Commercial dimension... Sale and supply of goods and services relating to the Transport Industry Alex Sandland, LLB (Hons), Director, Dyne Solicitors

Written Terms – Battle of the Forms

• General Rule: Fire the last shot

• Example 1: Trevor Bassett Holdings –v- ADT Fire and Security

• Example 2: British Road Services Ltd –v- Arthur Crutchley and Co. Ltd

Page 12: The Commercial dimension... Sale and supply of goods and services relating to the Transport Industry Alex Sandland, LLB (Hons), Director, Dyne Solicitors

Written Terms – Incorporation• Initial engagement• Website• Letters / e-mails• Invoices• Purchase Order• Quotation/Estimate• Acceptance• Sales Receipt• Sales / Marketing Documents

Page 13: The Commercial dimension... Sale and supply of goods and services relating to the Transport Industry Alex Sandland, LLB (Hons), Director, Dyne Solicitors

Exposure to Risk• SOGSA is the foundation (unavoidable?)

• Relying on conduct is dangerous

• Absence of T&C’s– Relying on conduct– Committed to other side

• Predator and prey

Page 14: The Commercial dimension... Sale and supply of goods and services relating to the Transport Industry Alex Sandland, LLB (Hons), Director, Dyne Solicitors

Potential Pitfalls• Dispute• Loss of business / relationship• Reputation / goodwill• Aged debt• Cash-flow• Insolvency• Management Time (staff resources; inconvenience)• Litigation (fees; time; disruption; disclosure)

Page 15: The Commercial dimension... Sale and supply of goods and services relating to the Transport Industry Alex Sandland, LLB (Hons), Director, Dyne Solicitors

Recommendations?• Terms and Conditions are tailored• Bespoke for business purposes – to suit particular requirements• Signed Terms• Duplicate / Incorporate / Publish / Advertise [DIPA]• Directors Guarantees – Insolvency• Recovery of Fees• Commercial Interest Rates• Due Diligence• Know your Enemy• Sign Nothing!• Management / Awareness

Page 16: The Commercial dimension... Sale and supply of goods and services relating to the Transport Industry Alex Sandland, LLB (Hons), Director, Dyne Solicitors

And finally....

• Leave nothing to chance• Integrity? • Cost -v- Cost• Investment• Balancing Risk• Certainty – Clarity – Peace of Mind• Solid foundations

Page 17: The Commercial dimension... Sale and supply of goods and services relating to the Transport Industry Alex Sandland, LLB (Hons), Director, Dyne Solicitors

DSL Toolkit• What do I need to display in my business letters, orders and

websites? The company name, number, place of registration, and its registered office address

• What can happen if the company fails to comply with the trading disclosure requirements? The company and every one of its officers in default will be committing an offence and they may be liable to a fine

Trading Disclosures – Sections 82 to 85 of the Companies Act 2006

Page 18: The Commercial dimension... Sale and supply of goods and services relating to the Transport Industry Alex Sandland, LLB (Hons), Director, Dyne Solicitors

DSL Toolkit• What other legislation imposes requirements on online

trading? The Data Protection Act 1998The Privacy and Electronic Communications RegulationsAccessibility - The Disability Discrimination Act 1995 (DDA)E-Commerce Regulations 2002

Page 19: The Commercial dimension... Sale and supply of goods and services relating to the Transport Industry Alex Sandland, LLB (Hons), Director, Dyne Solicitors

DSL Toolkit• If you don’t know the terms and limitations of a contractual

relationship, who will?

• Having the terms set out in a document can prove to be a useful bargaining tool and ensure your best interests are observed and recorded – battle of the forms

Page 20: The Commercial dimension... Sale and supply of goods and services relating to the Transport Industry Alex Sandland, LLB (Hons), Director, Dyne Solicitors

DSL Toolkit• Wide range of documentation allowing your business to trade

effectively.

• The documentation allows you the peace of mind that its liabilities are minimised and position protected as well as possible.

• Pic’n’mix, off the peg and practically ready to use

Page 21: The Commercial dimension... Sale and supply of goods and services relating to the Transport Industry Alex Sandland, LLB (Hons), Director, Dyne Solicitors

DSL Trading Toolkit• Agency agreement (domestic/international)• Distribution agreement• Non-retail supply of goods agreement• Terms and Conditions of sale of goods/supply services• Event sponsorship agreement• Confidentiality agreement • Franchise agreement

• Prices from £225 - £750

Page 22: The Commercial dimension... Sale and supply of goods and services relating to the Transport Industry Alex Sandland, LLB (Hons), Director, Dyne Solicitors

DSL Online Toolkit• Terms and Conditions for use of a website• Terms and Conditions for an e-commerce website• Privacy policy • Copyright statement• Cookie policy• Email notice• Website design and development agreement (domestic)

• Prices from £50 - 350

Page 23: The Commercial dimension... Sale and supply of goods and services relating to the Transport Industry Alex Sandland, LLB (Hons), Director, Dyne Solicitors

DSL Debt Recovery Scheme• All traders have debts• Hard climate to ignore monies due• Cash flow compromised by not chasing

• Difficult to compel debtors to pay• Time consuming chasing debtors

Page 24: The Commercial dimension... Sale and supply of goods and services relating to the Transport Industry Alex Sandland, LLB (Hons), Director, Dyne Solicitors

DSL Debt Recovery Scheme• If your debts are less than 6 years old and undisputed, they

may be eligible for our debt recovery scheme

• Risk free initial letter – no-win, no-fee • Low fixed fee for litigation steps• Our fees are covered on successful recovery• Steps include Letter Before Action, issuing Court proceedings,

Statutory Demand, Winding-up/Bankruptcy Petition, Bailiffs etc

Page 25: The Commercial dimension... Sale and supply of goods and services relating to the Transport Industry Alex Sandland, LLB (Hons), Director, Dyne Solicitors

Any questions?

Page 26: The Commercial dimension... Sale and supply of goods and services relating to the Transport Industry Alex Sandland, LLB (Hons), Director, Dyne Solicitors

“Unlawful Levy of Fees by Police Forces across England, Wales

and Scotland”

Page 27: The Commercial dimension... Sale and supply of goods and services relating to the Transport Industry Alex Sandland, LLB (Hons), Director, Dyne Solicitors

• “...the primary function of a constable remains the preservation of the Queen’s peace. From this general function stems a number of particular duties...”

• “...the first duty of a constable is always to prevent the commission of a crime...”

• “...it is the constable’s general duty to protect life and property...”

• “...the general function of controlling traffic on the roads is derived from this duty...”

• “...any attempt by a police authority to extract payment for services which fall within the plain obligations of the police force should be firmly discountenanced by the courts...”

Lawful Charging Basis for ‘Special Police Services’

Page 28: The Commercial dimension... Sale and supply of goods and services relating to the Transport Industry Alex Sandland, LLB (Hons), Director, Dyne Solicitors

Lawful Charging Basis for ‘Special Police Services’

Can Police Forces unilaterally impose a fee for the provision of ‘special police services’?

No basis for charging?

No request from = no charge (subject to compliance)

Avoid traps?

Page 29: The Commercial dimension... Sale and supply of goods and services relating to the Transport Industry Alex Sandland, LLB (Hons), Director, Dyne Solicitors

What does the law say?

Section 25, Police Act 1996 (England & Wales)

The chief officer of a police force may provide, at the request of any person, special police services at any premises or in any locality in the police area...subject to the payment to the police...of charges on such scales as may be determined.

Lawful Charging Basis for ‘Special Police Services’

Page 30: The Commercial dimension... Sale and supply of goods and services relating to the Transport Industry Alex Sandland, LLB (Hons), Director, Dyne Solicitors

Lawful Charging Basis for ‘Special Police Services’

When can the Police charge?

By specific request

By general agreement

Implied requests

Page 31: The Commercial dimension... Sale and supply of goods and services relating to the Transport Industry Alex Sandland, LLB (Hons), Director, Dyne Solicitors

Lawful Charging Basis for ‘Special Police Services’

What if the Police attend?

Choosing to attend is not enough

Scope of general police remit

Special circumstances

Operational issues

Page 32: The Commercial dimension... Sale and supply of goods and services relating to the Transport Industry Alex Sandland, LLB (Hons), Director, Dyne Solicitors

The danger of implied requests

Reliance by Police, in absence of alternative charging basis

•No contract•No legislation

Course of dealings

Notifications

Historical Conduct

Lawful Charging Basis for ‘Special Police Services’

Page 33: The Commercial dimension... Sale and supply of goods and services relating to the Transport Industry Alex Sandland, LLB (Hons), Director, Dyne Solicitors

Leeds United case

Unilateral police attendance cannot create an obligation to pay

Implied Request is not sufficient?Special Police Services

Scope of general police duties

Justice Eady...the door is open

Further litigation to follow...

Lawful Charging Basis for ‘Special Police Services’

Page 34: The Commercial dimension... Sale and supply of goods and services relating to the Transport Industry Alex Sandland, LLB (Hons), Director, Dyne Solicitors

Lawful Charging Basis for ‘Special Police Services’

Scotland

Previous Legislation – Police (Scotland) Act 1967

No charging basis

New– Police and Fire Reform (Scotland) Act 2012 – (came into force 1 April 2013)

In- line with England (must be a “request”)

Page 35: The Commercial dimension... Sale and supply of goods and services relating to the Transport Industry Alex Sandland, LLB (Hons), Director, Dyne Solicitors

Lawful Charging Basis for ‘Special Police Services’

What is at stake?

Present, outstanding invoices – should they be paid?

Future work – can the Police charge?

Historical charges – can these be recovered?

Operational issues

Page 36: The Commercial dimension... Sale and supply of goods and services relating to the Transport Industry Alex Sandland, LLB (Hons), Director, Dyne Solicitors

Lawful Charging Basis for ‘Special Police Services’

Historical charges – can we recover our money?

LimitationDocumentation Is there a contract (oral)?Case lawLeading from the frontScotland – probably so; decent prospects (5 years)

Page 37: The Commercial dimension... Sale and supply of goods and services relating to the Transport Industry Alex Sandland, LLB (Hons), Director, Dyne Solicitors

Lawful Charging Basis for ‘Special Police Services’

Summary

Can Police charge?Should you pay?Avoid the trapsRecover historical feesImprove cash flowOperational consequences

Page 38: The Commercial dimension... Sale and supply of goods and services relating to the Transport Industry Alex Sandland, LLB (Hons), Director, Dyne Solicitors

Lawful Charging Basis for ‘Special Police Services’

Advice

Review your positionDo not pay?Get your Notifications rightBe careful what you signKnow your stuffEducate the PoliceIf in doubt.......

Page 39: The Commercial dimension... Sale and supply of goods and services relating to the Transport Industry Alex Sandland, LLB (Hons), Director, Dyne Solicitors

Lawful Charging Basis for ‘Special Police Services’

Advice

Moving forward...

Review your position – clarity...certaintyEngage with PoliceBarrister OpinionBulletin / Letter of Advice

Proportionality – immediate savings, uncertain future, time is crucial

Page 40: The Commercial dimension... Sale and supply of goods and services relating to the Transport Industry Alex Sandland, LLB (Hons), Director, Dyne Solicitors

Any questions?