The Community Approach to Reducing Readmissions: Creating a Shared Vision

March 5, 2014

Jennifer Hodge

Rhonda Jones

Shondra Davis

Titus Gambrell

Learn. Act. Improve. Spread. Keep the Drum Beat Going.2

Learning Objectives

• Discuss how to identify values that drive passion for readmission reduction or other meaningful work

• State how identifying the values may be used to get others involved engaged

• Review the 5 key practices of leadership that lead to shared values and action : List

• Use the Story of Self, Us, and Now to engage others in your work

• Develop your story to share

Learn. Act. Improve. Spread. Keep the Drum Beat Going.3

Organizing Theory of Change

Change = People + Power

3

Learn. Act. Improve. Spread. Keep the Drum Beat Going.

People

4

Learn. Act. Improve. Spread. Keep the Drum Beat Going.5

Power

5

Learn. Act. Improve. Spread. Keep the Drum Beat Going.6

Organizing

“Leadership is taking responsibility for enabling others to achieve shared purpose in the face of uncertainty”

“Is equipping People (constituency)

With the Power (resources) to make

Change (real outcomes)”

Learn. Act. Improve. Spread. Keep the Drum Beat Going.7

Five Key Practices of Leadership

7

Learn. Act. Improve. Spread. Keep the Drum Beat Going.8

The Head, the Heart, the Hands

8

Learn. Act. Improve. Spread. Keep the Drum Beat Going.9

Sharing our Stories

9

Learn. Act. Improve. Spread. Keep the Drum Beat Going.10

Emotions

10

Learn. Act. Improve. Spread. Keep the Drum Beat Going.11

The Self

• Rhonda Jones

11

Learn. Act. Improve. Spread. Keep the Drum Beat Going.12

The Us

• Shondra Davis

12

Learn. Act. Improve. Spread. Keep the Drum Beat Going.13

The Now

Titus Gambrell

13

Learn. Act. Improve. Spread. Keep the Drum Beat Going.14

Call to Action

• What experiences and values call you to lead the care transition quality improvement for your patients?

–Write your story of Self• Challenges• Choices• Outcomes• Images to help visualize

14

Learn. Act. Improve. Spread. Keep the Drum Beat Going.15

Upcoming Meetings

• March 13 – Project RED Module 3• March 27 – Project RED Module 4• April – Regional meetings• April 2, 2014 – Readmission Reduction Affinity Group Call

– Project RED – what worked, what needs to change– Upcoming sessions – What information does your team need?

• Follow up Phone Call?• Teach Back?

15