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The Dragon in the Cockpit, slide 1 The Dragon in the Cockpit: A Chinese view about the differences between China and the West in aviation International Air Safety Summit November 3, 2015 Hung-Sying Jing & Allen Batteau National Cheng Kung University, R. O. China Wayne State University, U. S. A.

The Dragon in the Cockpit: A Chinese view about the ...The Dragon in the Cockpit, slide 1 The Dragon in the Cockpit: A Chinese view about the differences between China and the West

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Page 1: The Dragon in the Cockpit: A Chinese view about the ...The Dragon in the Cockpit, slide 1 The Dragon in the Cockpit: A Chinese view about the differences between China and the West

The Dragon in the Cockpit, slide 1

The Dragon in the Cockpit: A Chinese view about the differences

between China and the West in aviation

International Air Safety Summit

November 3, 2015

Hung-Sying Jing & Allen Batteau

National Cheng Kung University, R. O. China

Wayne State University, U. S. A.

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Contents

• Overview of the basic argument – linear and

non-linear thinking

• Origin of the differences – Chinese writing +

fundamental beliefs

• Operation of the differences – effects on

technological development

• Differences in aviation – effects on CRM

• Differences in the future

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The basic questions

How different are the two cultures in aviation?

How to comprehend the difference?

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oracle scripts

origin of the

Chinese

characters

How do they

convey

information?

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meaning

Western phonetic writing

meaning carried

mostly by sound

sound form

meaning

sound form

Chinese ideographic writing

meaning carried

mostly by form

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The Alphabet Effect

• 2004 book by Robert K. Logan

• Contrasted thought patterns of societies with alphabetic/phonetic scripts with pictographic writing

• Alphabetic: abstract, Pictographic: concrete

• Implications for scientific development

• Technology: concrete objects, instruments

• Science: abstract laws, theorems

• The merger of science and technology in the 20th century

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How do we make sense of the world?

In the West, What is it?

looking for essence through disassembly

by using dialog

In China, 這是甚麼東西?

(What is this east-west?)

looking for feature through analogy

by using vision

and the difference is everywhere!

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• Since we have to make sense of everything,

thinking is a cycle of information processing

• In the West, through dialogue

– Sequential

– Parallel

– One-dimensional information processing

• In China, through vision

– Networking

– Ideographic

– Two-dimensional information processing

Information processing of thinking pattern

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、differences in aviation

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linear thinking ideographic thinking

thinking along a line thinking around a circle

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Fundamental difference in aviation

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What makes the difference?

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Western theories, linearized artifacts……

Sequence

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Hofstede’s 4-dimensional Value System

• Power distance

• Individualism

• Uncertainty avoidance

• Masculinity

These are linear values?

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Strongest differences between pilots of different

countries (by Helmreich and Merritt)

1. command roles and interactions;

2. attitude toward orders, rules and routines;

3. preference for and reliance on automation.

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And the correlations between them are…..

Hence, the strongest differences in values

between pilots of different countries are

power distance and individualism.

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In the West, power is a distance……

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“Power distance” in China?

Is power a distance in China?

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The throne of emperor surrounded by countless dragons

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dragon:symbol of imperial power

(emperor-father)

symbol of Chinese authoritarianism

evolved from six real animals

(proto-dragon)

crocodile, tiger, snake

fish, pig

hynobius

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Combined in Shang Dynasty….

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Results of a Survey of Flight Crews

– Conducted by NCKU, 2000

– Human Factors and Flight Safety

Study of Crew Resource Management and

Corporate Safety Culture

– Cooperation of all Taiwanese airlines

– Sponsored by Aviation Safety Council

– Technical Assistance from Wayne State

University

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Features of Chinese Authoritarianism

• Frightening inscrutable power

– Obedience

– Respect

– Fear of punishment

• Benevolent auspicious expectation

– Kindness

– Taking care

– Superb superiority

˙ Family clan

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Acquaintance

Interpersonal relations in China are many

flexible circles changing with situations

Solar system

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Guanxi

• A central concept in Chinese culture

• Can mean relation and connection … but much

more!

• Emphasizes relationships – contrast to

individualism

• Guanxi gradient – the slope of guanxi effects

from interpersonal distance

– Reference: Jing and Chang, “Guanxi Gradient and

Flight Safety,” Human Factors and Aerospace Safety

v 6, #1, 2006

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Guanxi gradient:a continuous spectrum

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incompatibility

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、differences in the future

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results of adaptation

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2000:-0.184

2008:-0.165

estimated:0.003/yr

actual:0.002+/yr

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The problem is that it is much more faster for

the last thirty years…..

The Chinese COMAC C-919……

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The Chinese space program…..

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Einstein:Peace cannot be kept by force,

it can only be achieved by

understanding.

Mutual understanding → harmonious sky