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24/06/2014 17:12 The End is Nigh! Page 1 of 5 http://us5.campaign-archive1.com/?u=dde11f98e5ce03d93968ee089&id=869f82b886 Tuesday 24th June 2014 Tuesday 24th June 2014 The End is Nigh! No, not the end of the world – not yet anyway – but we have been doing some serious thinking about how and when we communicate with you. The thought process goes on but one of the things we have decided to do immediately is stop bombarding you with a weekly bulletin. It has, as they say, served its purpose and given good service but time and effective ways of communicating have moved on! So, what now? Well, day to day communication will continue via Tweet and Facebook and will pick up on newsworthy items that are current, interesting and useful to know. Life moves on at such a pace that fresh news very quickly becomes stale news hence our active use of social media. However, we are conscious that not all our members are addicted to this form of communication so the CH website will be kept updated and dynamic, but it does require regular visits by you. In addition we will be introducing a monthly “magazine”, the intent being to make you aware via specialist case studies and views from those seemingly best informed of ways to further inspire and animate your teams making the best of their undoubted potential. We do have lots of other things planned but before we put other things in place we will be asking for

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No, not the end of the world – not yet anyway – but we have been doing some serious thinking about how and when we communicate with you. The thought process goes on but one of the things we have decided to do immediately is stop bombarding you with a weekly bulletin. It has, as they say, served its purpose and given good service but time and effective ways of communicating have moved on

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Page 1: The end is nigh!

24/06/2014 17:12The End is Nigh!

Page 1 of 5http://us5.campaign-archive1.com/?u=dde11f98e5ce03d93968ee089&id=869f82b886

Tuesday 24th June 2014

Tuesday 24th June 2014The End is Nigh! No, not the end of the world – not yetanyway – but we have been doing someserious thinking about how and when wecommunicate with you. The thoughtprocess goes on but one of the things wehave decided to do immediately is stopbombarding you with a weekly bulletin. Ithas, as they say, served its purpose andgiven good service but time and effectiveways of communicating have moved on!

So, what now?Well, day to day communication will continue via Tweet and Facebookand will pick up on newsworthy items that are current, interesting anduseful to know. Life moves on at such a pace that fresh news very quicklybecomes stale news hence our active use of social media. However, weare conscious that not all our members are addicted to this form ofcommunication so the CH website will be kept updated and dynamic, but itdoes require regular visits by you.In addition we will be introducing a monthly “magazine”, the intentbeing to make you aware via specialist case studies and views from thoseseemingly best informed of ways to further inspire and animate your teamsmaking the best of their undoubted potential. We do have lots of otherthings planned but before we put other things in place we will be asking for

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24/06/2014 17:12The End is Nigh!

Page 2 of 5http://us5.campaign-archive1.com/?u=dde11f98e5ce03d93968ee089&id=869f82b886

your views in a short survey. We do promise to take notice of your views.We are aware that there are regulars who “open” their weeklycommunication with gusto, but there are also those who sadly do not havethe time to read yet another newsletter/bulletin, and that is perfectlyunderstood – it happens to us all. So, keep an eye out for the survey butfor now this is the last weekly CH bulletin you will receive.

Adieu, Au Revoir, Goodnight Vienna - WNB R.I.P

But, before we go.. The stars were out on Friday 13th June and twinkle they did! You heardwho won the Awards, now see the video movie both here and on theCH website - Pay attention at the back!

Sustainability in Hotel Dining – Thursday 17th July 2014This event, jointly hosted by Considerate Hoteliers and the SustainableRestaurant Association presents a great opportunity to learn how puttingsustainability at the heart of the menu is a recipe for success for hotelrestaurants.Delegates will hear first hand from chefs and senior managers about theunique opportunities and challenges faced by restaurants in hotels.Speakers will reveal how the drive for sustainability in wider hoteloperations presents huge potential gains for the F&B side of the business.The event will include speakers from successful sustainability championsin this sector – details tbc.In order to register your place click here.Venue - Park Plaza Westminster Bridge, London

Considerate Hoteliers conducts workshop....with 'Selektion Deutscher Luxushotels' On the 15th of June ConsiderateHoteliers' Director of Marketing, Xenia Hohenlohe, conducted a workshopon communication with eight General Managers of the 'SelektionDeutscher Luxushotels'at the Grandhotel Heiligendamm. Die SelektionDeutscher Luxushotels are nine grand hotels, each one a gem of the worldand each one the top address in its city, which have made it their task to

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mould and maintain the culture of hospitality. All members of the Selectionof German Luxury Hotels are oasis’ of luxury and hospitality with aworldwide reputation. In recent years and decades, with their highlydeveloped awareness of quality, they have decisively shaped the globalimage of the German hospitality industry at its top level. The nine hotelsare: Grandhotel Heiligendamm; Brenner's Park Hotel & Spa, Baden-Baden; Fairmont Hotel Vier Jahreszeiten; The Ritz Carlton, Berlin;Breidenbacher Hof, a Capela Hotel; Excelsior Hotel Ernst; HotelNassauer Hof; Mandarin Oriental, Munich; Schloss Fuschl Resort &Spa.

Members News aka The Bravo Zulus The Arundell Arms Hotel; Our solar panels had a wash today.Amazingly, washing off the dust immediately made the output go up by200 watts which is enough to power 60 of our LED lights. Hugecongratulations to the winners of The Acorn and Summer Lodge CountryHouse Hotel, Restaurant and Spa competition at Evershot Country Fair -Louise Finnish & Mrs Toft - We raised almost £200 for the village charitiesCongratulations to the The Arch London for their 2014 TripadvisorCertificate of Excellence! The Lovat, Loch Ness Congratulations toStation Road's kitchen team with their recent shortlist for Restaurant of theYear, Highlands & Islands Food & Drink Awards 2014 More informationhere. Congratulations to Cedar Manor who have been named CumbriaTourism's Small Hotel of the Year 2014 - Well done Caroline & Jonathan!

Independent Hotel ShowInspiring and informative, the Independent Hotel Show is the UK's onlyforum bringing together the luxury, boutique and independent hotel sector.Launched in 2012, The Independent Hotel Show (21st & 22nd October2014) presents a collection of the UK’s finest, most unique companies nottypically seen at events, hand-picked to ensure they offer the high level ofquality and breadth of products & services luxury and boutique hotelsrequire. This year, the show promises to be bigger, better and moretargeted than ever before, providing a one-stop business platform for theluxury and boutique hotel industry.A must-attend event for independent hoteliers and industry professionals,the show presents a diverse collection of the UK's most innovativesuppliers together with expert insight from our Business Sessions.

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Hotel Bedding Goody Bags at Considerate Hotelier AwardsLunchFor the Considerate Hotel of the Year Awards, the goody bag this yearwas especially crafted in Fairtrade organic hotel beddingfrom FouFurnishings, in partnership with their organic Fairtrade hotel linenssupplier.Fou Furnishings were the linens of choice for the hotel winning thegreenest in the UK at the Considerate Hotelier Awards in 2013. Fou’sluxury linens were especially created in certified Fairtrade and organiccotton for hospitality use to combine hotel functionality with beautiful linensand the highest standards of ethical and sustainable sourcing. All linensare rigorously tested and many are 'dual certified' organic and Fairtrade;the 'gold standard' for sustainable cotton. Hotelier feedback on their bed,bath and nursery hotel linens confirm that the linens are very muchappreciated by their guests; ensuring the hotel’s business is rememberedlong after their visit has ended. Fou Furnishings strive to ensure theirFairtrade and organic cotton hotel linens stand out from the crowd so thehotel can reap the rewards of differentiation which in turn benefits theenvironment and sustainable development.

Your News?Still keep us informed of your news and triumphs, then we can pass it on!Please also keep us informed of management changes so we can keep our database updated. Thank you.Best wishes,John Firrell MIH [email protected] www.consideratehoteliers.com

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Our mailing address is:Studio Three.King's House, 5-11 Westbourne GroveLondon W2 4UA

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