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The Five Essential Questions for e-Learning...and Answers
Janette RacicotJanette Racicot
President Racicot & AssociatesPresident Racicot & Associates
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Before We Begin BackgroundBackground What We'll ExploreWhat We'll Explore
What’s the e-Problem?What’s the e-Problem? Questions & AnswersQuestions & Answers
GoalsGoals A New PerspectiveA New Perspective Learn Something of ValueLearn Something of Value Have Some FunHave Some Fun
What's the e-Problem?
Section One
3 Issues
What's the e-Problem?Issue #1
Always Second Best
What's the e-Problem? Issue #1
Discount Training
What's the e-Problem?Issue #2
Something’s Missing
Something’s Missing! Issue #2
People
Something’s Missing! Issue #2
Personalities
Something’s Missing! Issue #2
Fun
What's the e-Problem? Issue #3
D-I-S-T-R-A-C-T-I-O-N-S
The Top Three
D-I-S-T-R-A-C-T-I-O-N-S Issue #3
READING
D-I-S-T-R-A-C-T-I-O-N-S Issue #3
WRITING
D-I-S-T-R-A-C-T-I-O-N-S Issue #3
RINGING
The Five Essential Questions for e-Learning
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Section Two
...and Answers
Who Cares?
11
The Five Essential Questions
Who Thinks This Course
Is Extremely Valuable?
Who Cares About All This? Value only to sponsor?Value only to sponsor? Would anyone pay to watch? Would anyone pay to watch? Enforced vs. EffectiveEnforced vs. Effective
Unless students learn…..Unless students learn…..
Where's the Answer?
Think: What's the experience?Think: What's the experience? Design for on-line Design for on-line
Shake things upShake things up Do the impossible -- more than onceDo the impossible -- more than once
Come out and playCome out and play
What's Inside?
22
The Five Essential Questions
Do We Have All the Facts?
If ‘Yes’ We've Got Trouble!
What content is inside?
Who decided?Who decided? How much is too much?How much is too much?
Does it work together?Does it work together? Does it stay fresh and engaging?Does it stay fresh and engaging?
Or did we miss a step?
Where's the Answer?
Make it BIG!Make it BIG! Distill, don't Distill, don't
dumpdump RewardReward ReinforceReinforce
Is the Content Visual?
33
The Five Essential Questions
Is the Content VISUAL?
(Or is it a seasea of text ?)
How Visual Is It?
Automation’s not enoughAutomation’s not enough What’s better than in What’s better than in
person?person?
It’s how you say it!It’s how you say it!
Where's the Answer?
Create participants (not Create participants (not witnesses)witnesses)
Think thoughtThink thought
Make the sales cycle actually Make the sales cycle actually cyclecycle
Encore!Encore!
Halfway through: What’s Changed?
44
The Five Essential Questions
How many are still with you?
(Gone is forever)
What has changed?
What's going on here? What's going on here? Attendance is a personal Attendance is a personal
decisiondecision Are they still there?Are they still there?
Attention must be earnedAttention must be earned
Where's the Answer?
Know your Know your audienceaudience
Make eye contact Make eye contact oftenoften
Have them Have them wondering wondering ‘What’s next?’‘What’s next?’
Who's Building This Rocket?
55
The Five Essential Questions
Who Is New on Your Team?
(No One?)
Who's new?
This is not a trainThis is not a train Key players are criticalKey players are critical
Never trivialize Never trivialize the differencesthe differences
Where's the Answer?
Get one rocket scientistGet one rocket scientist Plan transitionsPlan transitions
Who's in charge?Who's in charge?
Summary and Parting Thoughts
The Five Essential Questions for e-Learning...and Answers
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Summary
The Five Essential Questions
Where Will Where Will You Find the Answers?Find the Answers?
The Five Essential Questions… Who cares?Who cares? What's inside?What's inside? How visual is it?How visual is it? Halfway through: Halfway through:
What has changed?What has changed? Who's building this rocket?Who's building this rocket?
The e-Answers Are NOT
Technology
Find the Answers in:
PeoplePeople ValueValue VisualsVisuals ConnectionConnection SkillsSkills
The Final Essential Question:
Who Will Ask Who Will Ask the Right Questions the Right Questions In Your Company?In Your Company?
"The important thing is
not to stop questioning."
Albert Einstein
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