The Gambia & Senegal OtherHolidayTypes

7/31/2019 The Gambia & Senegal OtherHolidayTypes

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The Gambia& Senegal - West Africa

November 2011 - October 2012


2/148 For more advice or to book call te eerts on 0845 330 4567

MULI-CENRE

Multi-centre olidaysEerience te diversity of West Africa

Whilst many o our customers are looking or an

escape rom the British winter and choose not to

stray too ar rom the beach and their hotel, this

region o West Arica has a lot to oer and those

that venture a little urther afeld experience more

o the true personality o the countries and

their people.

Twin and multi-centre holidays are becoming increasingly popular within

The Gambia and the small distances involved add to the appeal; alternatively

why not consider travelling into Senegal or a chance to discover a dierent

culture and landscapes?

2 luxury hotels to experience the 2 countries in sumptuous

surroundings, or or a special occasion

e.g. Coco Ocean Resort and Spa, The Gambia & Le Royal Lodge, Senegal

Properties oering unique experiences o the surrounding area,

the people and wildlie

e.g. Sitanunku Lodge, The Gambia & Keur Saloum, Senegal

2 all-inclusive properties, both in excellent beachront locations

e.g. Royal Decameron Baobab Resort, Senegal & Sheraton Gambia Hotel,

The Gambia

Twin centres between The Gambia and SenegalYou can choose to y in and out o Banjul or start your holiday with

a ight to Dakar and travel through Senegal to end in The Gambia.

Transers are generally via the Barra erry which is a way to experience

the real Arica in its own right, however i you choose Sitanunku Lodge

as one o your properties, which is situated on the North Bank o the

River Gambia and reached by ast boat rom Mandina Lodges, it is only

a 35 kilometres road transer rom the lodge to the Senegalese border.

Here are some suggestions but we are happy to tailor-make holidays

between the 2 countries and can advise you on distances and travel

times involved.

Holidays within The Gambia and SenegalIt is possible to combine virtually any combination o hotels in

The Gambia or Senegal with a minimum o 3 nights in any one place,

however our Unique Collection properties and boutique hotels lend

themselves particularly well to a multi-centre holiday.

To the right are some o our avourite combinations. Call us i you

would like to discuss your ideas at most properties room upgrades

and dierent board bases will be available so the trips can be tailored

to suit your taste and budget.

2 boutique hotels or an opportunity to sample the best o The Gambia

e.g. Ngala Lodge & Coco Ocean Resort & Spa

2 or 3 Unique Collection properties to experience more o the real

Gambia e.g. Mandina Lodges, Sitanunku Lodge & Omakan Hotel

A coastal hotel with a more remote, peaceul add-on, either on thebeach or in the Arican bush

e.g. The Kairaba & Sandele Eco-Retreat or Mandina Lodges

2 small, intimate properties in dierent areas to give an opportunity

to sample some o the interesting excursions on oer

e.g. Ngala Lodge or Bijilo Beach & Sitanunku Lodge


3/14Contact your Local ravel Agent or book at Gambia.co.uk

MULI-CENRE

NEW Gambia cruise and hotel twin centreFollowing on rom the success o the Rivers o West Arica cruise, which we

started oering rom Dakar in Senegal last winter with very positive eedback,

we have now also arranged a shorter 5 night option starting in The Gambia

which can be coupled with a stay in a hotel o your choice.

This cruise operated by Variety Cruises, will allow you to join the boat in

Banjul and cruise up the majestic River Gambia on board the riendly and

comortable MY Pegasus with a maximum o 46 guests. Optional excursions

available along the way enable you to explore the natural beauty o this

area. For urther inormation on the boat, acilities on board and the itinerary

please see page 70 or visit Gambia.co.uk/Cruise

Tours o SenegalWe also arrange tours o Senegal with a private driver / guide. For more

details see page 69. In addition this year we can oer customers ying

into Banjul the opportunity to experience more o Senegal on one o our

customised tour itineraries.

For more inormation about multi-centre holidays and to discuss your ideas

call 0845 330 4567 or0845 338 8700, email [email protected]

[email protected] visit Gambia.co.uk/Multicentre

Despite numerous trips to The Gambia Id never

actually made the short journey to Senegal something I

fnally managed in February 2010. The whole experience

was antastic: the legendary Banjul / Barra erry, the absolute

tranquillity o the hotel at Keur Saloum, the subtle shit in

culture (not to mention the recourse to my stammering

schoolboy French!), the wide, wide skies o the Sine Saloum

Delta, and on my last day, the dead o night drive into thebush at Baria to witness the amazing coming-to-lie o the

dawn bird chorus. The Gambia and Senegal are so close, and

in many ways the countries share so much, in terms o the

riendliness o the people, the superb ood, and the similarities

in the landscapes, and yet just a ew short miles and you can

eel the dierence. Somehow, away rom the tourist zones o

The Gambia, all that hustle and bustle drops away. Its quite

something. Ultimately though, the magic is in the way the two

destinations complement one another, and now Ive been, a

twin centre holiday suddenly seems so obvious

MA SMIh

Marketing Eecutive, Te Gambia Eerience

A ersonal

eerience


4/1410 For more advice or to book call te eerts on 0845 330 4567

ALL-INCLUSIVE

All-inclusive& amering sas

All-inclusive

All-inclusive holidays are becoming increasingly popular in The Gambia as

well as Senegal, and are available this year in a wider range o properties

to suit all budgets. Although the Gambian hotels dont oer a 24 hour

all-inclusive service, with the majority o your ood, drink and activities

included in the price, these holidays still oer you an excellent value ormoney option. Please note, all-inclusive packages do not include excursions.

Alternatively, the Kombo Beach oers a dine-around package allowing

the exibility o dining both in the hotel and sampling restaurants in the

surrounding area, whilst The Kairaba oers a dining option which includes

meals in its various restaurants and wine. For details o whats included see

the individual hotel pages:

5 The Kairaba, The Gambia pages 24-25

4 Sheraton Gambia Hotel, The Gambia pages 38-39

4 Ocean Bay Hotel, The Gambia pages 42-43

4 Laico Atlantic Beach Hotel, The Gambia page 46

2 Palma Rima Hotel, The Gambia page 51

4 Royal Decameron Baobab Resort, Senegal pages 66-67

For more inormation visit Gambia.co.uk/Allinclusive

orSenegal.co.uk/Allinclusive

Pampering spasWhether you want to spend a whole week pampering yoursel, or are

looking or just one or two treatments during your stay, there are someantastic spa hotels in The Gambia and Senegal; imagine enjoying a relaxing

massage whilst listening to the sound o the waves in one o the treatment

rooms overlooking the ocean. Also i there are members o your group that

are not interested in the spa, the hotels are located beside sandy beaches

with excellent cuisine and a range o other acilities so there should be

something to please all. For more details see:

Boutique Coco Ocean Resort & Spa, The Gambia pages 22-23

The Gambias premier hotel with an 1800m2 spa acility oering massages,

Hammam, acials and beauty treatments. All o our customers receive a

complimentary oot massage.

4 Sheraton Gambia Hotel, The Gambia pages 38-39

A popular hotel which oers all-inclusive guests 10% o all spa treatments

and ree use o the gym, steam room and sauna.

5 Lamantin Beach Hotel, Senegal page 63

The most luxurious hotel in the resort o Saly with a tha lassotherapy spa

using techniques based on the principles o Chinese energy medicine.

Although they do not have spa acilities, guests staying at Ngala Lodge and

Hotel Omakan in The Gambia can enjoy a massage, manicure or other

treatment in the comort o their own room.

For more inormation visit Gambia.co.uk/Spa

The Moroccan Hammam at Coco Ocean

involved steam bathing, deep exoliation,detoxifcation and moisturising; it let me

eeling incredibly rereshed and invigorated.

LOUISE hOMAS

pR Eecutive, Te Gambia Eerience



LUxURY

Fly in style

Premium Class is available on all our Friday Gatwick ights throughout

winter, plus most Tuesday ights. On our other ights legroom seats

are usually available, here are details o the benefts they oer:

Premium Legroom

Seat pitch 33 33

Wider seats than economy 3 X

Pre-bookable seats 3 3

Dedicated check-ins in UK & Banjul 3 5

Executive lounge at Gatwick 3 X

Priority boarding at Gatwick 3 X

Baggage allowance 30kg 20kg

Separate cabin 3 X

Individual entertainment system 3 X

Enhanced meal service 3 X

Complimentary bar service 3 XComort kit 3 X

Priority baggage 3 X

First Class lounge in Banjul Airport 3 X

Priority boarding at Banjul Airport 3 3

Number o seats 50 Variable

Supplements Premium Legroom

Return 295 100

One way rom UK 180 50

One way rom Banjul 125 50

Premium Class ying includes increased Airpor t Passenger Duty

(Government tax) charges o 120 per person.

Christmas and New Year additional Premium Class supplements

apply to each sector as ollows:

From UK: 20 Dec 80, 23 Dec 80, 27 Dec 50, 30 Dec 50

From Banjul: 27 Dec 20, 30 Dec 50, 03 & 06 Jan 80, 10 Jan 20

Travelling is all part o the holiday experience and

although there are no non-stop business class ights

to The Gambia, we appreciate that many o our

customers preer to travel in greater comort.

We are pleased to oer the only upgraded ights direct to Banjul, and can

arrange additional extras to ensure you are relaxed at every stage o your

holiday. Availability on these exclusive services is airly limited so we would

recommend booking early.

Our Luxury and Unique CollectionsI you are looking or luxurious accommodation we have grouped the best

The Gambia has to oer within our Luxury Collection, as well as eaturing

a unique and exciting collection o quality lodges and boutique hotels,

all exclusive to us. There are small boutique hotels, larger properties set

within spacious grounds, pampering spa hotels and unique river lodges there should be something or everyone. See pages 22-37

Airport GoldHolidaymakers can relax at the airport beore departure with our

Airport Gold Package, possible when travelling rom Gatwick on Tuesdays

i Premium Class is not available. It entitles you to the use o a business

lounge in the UK, an extra 10kg luggage allowance, a complimentary drink

in each direction on board the aircrat and entry to the First Class lounge

at Banjul Airport on your return.

Prices rom 75

Private transersOn arrival at Banjul Airport, avoid the crowds and get whisked away to

your hotel in a private, air-conditioned car. One way costs rom 35

per car. For more details visit Gambia.co.uk/Luxury

Scheduled serviceWe can oer scheduled ights to Banjul with Brussels Airlines in both

economy and business class, however this is not a non-stop service.

Please speak to a member o our reservations team i you are interested.

Te luuryeeriencein Te Gambia


6/1454 For more advice or to book call the experts on 0845 330 4567

OHER HOLIDAYS

BirdwatchingThe Gambia packs a great deal into a compact space not least the sheer

number and variety o birds (some 540 species!). I youll allow us to get

technical or a moment, The Gambia sits right at the centre o something

called a transition zone, which means or a relatively small country it supports

a huge variety o habitats, including orest-savannah environments and drier

woodland ones, marine systems and, o course, the lie-giving River Gambia

with its estuary mudats and the intricate mangrove tributaries o the interior.

In short, with all these habitats in a relatively small area, The Gambia is one

heck o a place or birdlie!

The Gambia thereore, provides an amazing opportunity or birdwatching

and, with everything being in relatively close proximity, you dont have to

travel ar to see some amazing things youll even fnd a whole host o

exotic species in your hotel gardens. So whether youre a frst timer, a

keen amateur or an enthusiast looking or particular species, we guarantee

youll fnd something to amaze and inspire you.

Fishing

The Gambia and Senegal are well-known destinations or both salt and

reshwater fshing, oering world-class angling opportunities; the waters

close to our new lodge, Sitanunku, are particularly renowned. These two

countries harbour Tigerfsh and a number o other noted hard-fghting

reshwater fsh plus a host o localised species which include Vundu Catfsh,

Sharptooth Catfsh, Arican Pike, Characins, Threadfn Salmon and many

more. The Gambia River is a totally unspoilt, huge stretch o resh water,

untouched by commercialism whilst the o-shore waters o the Senegal

coast oer some antastic opportunities or big game fshing.

Each year we arrange trips or a number o fshing groups, and can oer

ree places or groups o six or more; i you are interested please contact

our groups department on 0845 330 2116. For those with a more casual

interest, a days fshing can be booked through your representative or

hotel reception on arrival in The Gambia or Senegal, but i you are looking

or a complete package we recommend you contact the specialists

World Sport Fishing on 01480 403 293 or atWorldsportfshing.com

Birdwatching

Fishing&



OHER HOLIDAY

Malicks knowledge of birds is nothing sho

of breathtaking.Whats more, he can pick up

the slightest tweet, warble or whistle and instanidentify the bird making the sound. Within just

few hours, I was in awe of the man.

RON OF

Te ravel Editor.com talking about the Malick Suso ou

The ultimate birdwatching trip to The Gambia:

spend 3 days accompanying BBC presenterChris Packham in The Gambia searching or a

wide variety o species, both on land and water.

With a maximum o 17 people on the trip there

will be plenty o opportunity to learn rom

Chriss extensive knowledge o wildlie as well

as photography. The supplement or this 3 day trip is 345*. Chris then

moves on to Mandina Lodges at Makasutu Forest to explore the orest and

river and help you discover the abundance o wildlie that they harbour.

A 3 night stay at Mandina Lodges can be added to the tour, costing 545 or

3 nights including accommodation or twin occupancy on a hal board basis

(excluding ights). For more details visit Gambia.co.uk/Chrispackham

Ive been to The Gambia more than 15 times now and still think o

it as one o the greatest birding destinations anywhere in the world. Maybe

its the place that all good birders go to when they lay down their binoculars

and complete their lie-lists! I was there twice in 2010 and, although my

trip in February this year was curtailed, Ive missed the old place and have

already planned my next visit in 2012.

When Im asked why I love The Gambia so much - both as a country and

a birding destination - I cannot really improve on what Ive said in the past:

its the joy o being there with the lovely people and so many good riends,

the excellent hotels and ood, the eeling o saety when Im out and about,alone or with riends, and its also the accessibility o the birds and wildlie

in general. I am always so impressed with the generally excellent quality

o the local bird guides, and in particular my good riend Malick Suso, and

am hit each time with that extraordinary eeling o never being sure what

you might see whilst out in the eld, but knowing that I will always see an

amazing variety o birdlie wherever I go. Whats not to love...

CHRIS PACKHAM, BBC Presenter

Birdwatching with Chris Packham17th February 2012

More birdwatching toursMalick Suso... the next best thing

When Chris Packham is in The Gambia he uses a local guide, Malick Suso

a man he has described as one o the very best bird guides in the wholeo The Gambia - to help him fnd the best locations or spotting particular

species and he admits this local knowledge is invaluable.

This year we are once again oering 3 day birdwatching tours led by Mali

himsel; he will take groups (maximum o 10 people) to a variety o habita

including the ollowing: Kotu stream where youll see all kinds o waders a

kingfshers and, i youre lucky, the elusive bittern; Abuko Nature Reserve

with its amazing pool where all sorts o species congregate, rom Arican

darters to hammerkops; Tanji shore and fshing village which is home to a

mix o shore and sea birds as well as the rare golden-tailed woodpecker;

and also the community project at Bruut woods, where the local experts

will lead you to the white-aced scops owl and the impossibly camouage

long-tailed nightjar.

The itinerary o each tour varies slightly so its best to check with our

reservations team or online at Gambia.co.uk/Birdwatching

The supplement or this tour is 195*

Plover & TanjiOn selected dates we also operate two tours, Plover and Tanji; itineraries

are available on our website but briey they entail:

Plover: 4 days o guided birdwatching giving you the best opportunity to

see a wide variety o species. 225*.

Tanji: 3 days o excursions in the Tanji area as well as bush habitat and

mangrove creeks. 195*

*in addition to the cost o the hotel and fight package.

Fully escorted birdwatching holidays are also available with:

Birdfnders.co.uk Limosaholidays.co.uk

Naturetrek.co.uk Ornitholidays.co.uk



Summer holidaysIn Gambia & Senegal

SUMMER 2012

Although The Gambia and Senegal are oten

thought o as purely winter sun destinations,

some o our customers preer to travel in the

green season when the beaches are virtually

empty and the resorts are quieter.

July and August holidays oer great value, especially in luxury hotels, when it

is high season in the busier Mediterranean resorts. Throughout the summer

the average temperature remains at 30C; May and June are particularlygood months to travel as the weather is much the same as during winter.

From July to October humidity is higher and there are short spectacular

tropical storms, however these normally occur at night. We y to The Gambia

throughout the summer rom Gatwick, and to Senegal rom 8 UK airports.

Not all hotels, restaurants and acilities will operate during summer so i you

have any queries or to request a price sheet, please contact our reservations

team on 0845 330 4567 or0845 338 8700.

For details o hotels open during summer and any special oers visit

Gambia.co.uk/Summer or Senegal.co.uk

Prices rom 599.

Coco Ocean Resort & SBoutique Hotel

Prices rom 936

See Gambia pages 22-23

Te Kairaba

Prices rom 745


Royal Decameron Baob

All-inclusive

Prices rom 1029

See Senegal pages 66-67

Ngala LodgeBoutique Hotel

Prices rom 797


Sheraton Gambia

All-inclusive

Prices rom 924


Kombo Beach

Prices rom 698


OmakanBoutique Hotel

Prices rom 775


Lamantin Beach

Prices rom 1059

See Senegal page 63



A special holidayWeddings, honeymoons & special occasions

OCCASIONS

WeddingsThe Gambia is a antastic choice or a wedding and oers excellent value

or money, enabling you and your guests to enjoy an unorgettable day

without the expense o a wedding in the UK or other destinations abroad.

We have arranged over 100 weddings in The Gambia, everything rom a

simple service just or the couple, to large unctions or parties o over50 people. Whatever your budget and party size we can nd a location

that will make your occasion truly special. You could take your vows

overlooking the Atlantic Ocean at the stunning Coco Ocean Resort &

Spa, hire Ngala Lodge exclusively or your wedding party or have a simple

ceremony in the exotic gardens o the Senegambia Hotel. Our wedding

planners have visited all the hotels and know them well; they will be

happy to assist you in choosing the right location or you. For more

inormation visit Gambia.co.uk/Weddings or contact our wedding

coordinators on 0845 330 4567, or [email protected]

Atlantic Suite at Ngala Lodge The Gambia,pages 26-27

Relax and unwind with your own private hot tub on the terrace overlooking

the gardens and ocean.

Floating Lodge at Makasutu The Gambia,pages 30-31

Stay in a our-poster bed in a unique lodge foating on the river in the heart

o the Arican bush.

Beach House at Coco Ocean The Gambia,pages 22-23

Celebrate in style with relaxing spa treatments, la carte cuisine and

luxurious surroundings beside the beach.

Sitanunku Lodge The Gambia,pages 32-33

Enjoy relaxation and privacy in this romantic, waterront hideaway and dine

under the breathtaking, uninterrupted night sky.

Ocean Front Room at Royal Decameron Baobab Resort

Senegal,pages 66-67

Step directly out o your room onto the white sandy beach at this

all-inclusive hotel in a breathtaking location at La Somone.

Royale Suite at Le Royal Lodge Senegal,pages 60-61

Enjoy your own private plunge pool and luxurious suite overlooking the sea

at this stunning hotel on the outskirts o the Saloum Delta National Park.

For more ideas and help with planning your honeymoon call our

reservations team on 0845 330 4567 or0845 338 8700.

HoneymoonsBoth The Gambia and Senegal are exotic honeymoon destinations with

accommodation to suit all tastes whether youre looking or complete

luxury and relaxation, or a unique cultural experience you wont orget.

More adventurous newly-weds may wish to see the contrasts between

these two neighbouring countries on a twin or multi-centre honeymoon,

see pages 8 & 9 or ideas. Listed below are some o our avourite

honeymoon locations.

Special occasionsAre you looking to book a special holiday or yoursel or a loved

one to celebrate a birthday, anniversary or other special occasion?

Whatever the celebration, we have selected the best hotels in the

best locations and have many upgraded rooms that are not available

through other operators. We can also arrange private transers,

upgraded fights, fowers, champagne, cakes and other extra touches

to make the event truly special.



GROUP RAVEL

Group travelSchools, sport teams, musicians, conferences...

We have assisted many groups over the years

travelling to West Arica including educational

groups, sports teams, extended amilies, musicians

and conerences, with and without accommodation

in act, in the last year alone, we have organised

trips or over 70 groups.

I you are considering taking a group to The Gambia or Senegal, our

dedicated groups co-ordinators can advise and assist you. With 24 yearso experience we have the knowledge and expertise to tailor-make your

perect itinerary and our oce sta in resort can also oer help and

support during your stay. Our service to group leaders includes:

Free places year-round rom 1 ree or every 6 paying passengers

Dedicated group co-ordinators in the UK to make arrangements

Subsidised leader amiliarisation trips

Group leader pack contains useul inormation and tips

Free private in-resort transers or groups o 15+ passengers

Free places on excursions (i conrmed beore departure)

Free Gambia / Senegal guides including money o vouchers or

restaurants (Gambia restaurants only).

We can also suggest suitable conerence acilities, book meeting rooms,

arrange transport, reserve restaurants and much more. For more details

o what we can oer and to receive an indication o ree places available

or your preerred travel dates visit Gambia.co.uk/Groupsor

Senegal.co.uk/Groups or call our groups team on 0845 330 2116.

Let me start by extending my deepest

gratitude to you and all the staff at The Gambia

Experience for your hard work, on many

occasions at such short notice, in providing

The Royal Gibraltar Regiment with suchan outstanding service, time and time again.

Your hard work is much appreciated.

From all ranks of the Regiment, thank you.

HE ROYAL GIBRALAR REGIMEN



Flights

FLIGHS

The Gambia Experience oers the widest choiceo year round fights to The Gambia.

Winter 2011/12Tuesday and Friday daytime fights rom Gatwick(weekend breaks,

10 & 11 nights and longer duration holidays available)

Wednesday and Saturday fights rom Manchester(10 & 11 nights

and longer duration holidays available)

Tuesday fights rom Birmingham

Premium upgrades and legroom seats at a supplement (see page 11)

90 minute regional and Premium Class check-in in UK

Airport Gold packages available including airport lounges

Summer 2012Direct, daytime fights rom Gatwick(long duration holidays available)

Legroom seats at a supplement

Airport Gold packages available

Premium ClassTravel in style with

our upgraded Premium Class service rom Gatwick(see page 11)

Flight only ticketsFor fight only prices, including one ways, fexible tickets and long

duration fights, please visit Gambiafights.co.uk

Airport gold packageOn departure dates when Premium Class is not available we are able to oer

an enhanced service rom Gatwick airport, exclusive to The Gambia Experience.

This package will include use o the business lounge in both the UK and in

Banjul on your return, an additional 10kg luggage allowance and a complimentary

drink on board the aircrat in each direction. Supplement rom 75pp.

Transer times (approximate)Airport Kololi: 25 mins Airport Bakau: 40 mins

Airport Bruut: 25 mins Airport Cape Point: 45 minsAirport Bijilo: 25 mins Airport Banjul: 55 mins

Airport Sukuta: 25 mins Airport Makasutu: 30 mins

Airport Kotu: 30 mins Airport Kartong: 50 mins

Flight arrives ollowing day. Carriers are: Monarch Airlines and Thomas Cook Airlines. Flight schedules are subject to change.sOperates 21 December and 4 January only.

From Day UK UK Flight Available

Depart Depart Arrive Supplements Upgrades

Gatwick Tuesday 0900 2240 nil nil nil Premium/legroom

Gatwick Friday 0915 2315 10 20 15 Premium/exitGatwick Wednesdays 0900 2240 n/a 30 n/a Legroom

Manchester Wednesday 0730 2145 20 70 30

Manchester Saturday 1425 0420 40 90 50

Birmingham Tuesday 0700 2105 30 100 35

Winter 2011/12 Flight details to Banjul (Te Gambia) International Airport

Programmed fights operate rom November to April and are non-stop, unless otherwise stated. Additional Christmas fights may be arranged, please call or details.

to 11/12 rom

10/12 31/12 01/01



Ring The Gambia Experienceon 0845 330 4567

or The Senegal Experience

on 0845 338 8700

How to

Book

Call us on

0845 330 4567Our reservations sta will be happy to share their knowledge o the

countries and help you plan your holiday. Our oce opening hours are:

9am 7pm Monday to Friday9am 5pm Saturday

10am 4pm Sunday

The oce may be closed during national and bank holidays.

Calls may be recorded or training purposes.

Loyalty discountValued clients who have previously travelled with The Gambia Experience

or The Senegal Experience in the last three years will qualiy or a discount o

35 per person, a reduced deposit o 50 and a 10% discount on insurance

premiums. The discount must be claimed at time o booking and is available

throughout the year on hotel-inclusive holidays only, booked at the ull

brochure price and cannot be used in conjunction with a group discount.

Visit your local

ravel AgentI you obtained this brochure through a travel

agent, you will be able to book with them.

Visit or chat online at

Gambia.co.ukYou can check availability, prices and book

your holiday or fight 24 hours a day online

at Gambia.co.uk, Gambiafights.co.uk or Senegal.co.uk

Making your bookingOnce you or your travel agent have conrmed your holiday reservation,

we will issue our conrmation invoice by the ollowing day. It is essential

you check that all the details are correct and advise us immediately i they

are not. Any changes at a later date may incur an amendment ee.

PaymentOn conrming your holiday we require a deposit o 95 per person

(50 or repeat customers), payable by debit or credit card. In addition,

i our insurance is taken this must also be paid or at this time. The balancemust be paid at least 8 weeks prior to departure, either online or by

telephone, by cheque, bank transer, debit or credit card. For bookings made

within 8 weeks o departure, ull payment is required at the time o booking.

I we do not receive the appropriate payment, we reserve the right to cancel

your booking and you will be liable or cancellation charges in accordance

with our Fair Trading Charter. Please make cheques payable to The Gambia

Experience / The Senegal Experience and send to Serenity Holidays,

Atlantic House, 3600 Parkway, Solent Business Park, Fareham, Hampshire,

PO15 7AN. Any monies paid by credit card are currently subject to a 2%

charge to cover costs levied by the providers (no charge or debit cards).

ChecklistDeposit95perperson

Makesureyouhaveadequateinsurance

Checkyourconrmationinvoice

Balancepaid8weekspriortodeparture

Paymentbycheque,banktransfer,online,

debit card or credit card (2% charge)



FAIR RADING CHARER

Fair Trading Charter

The Gambia Experience and The Senegal Experience are operated by Serenity Holidays(Serenity Holidays Ltd). We are committed to a policy o air trading and make every eort to

ensure that you have an enjoyable holiday with us. Our terms o trade have been ormulatedas a result o our responsibilities under law and in no way aect your statutory rights as

a consumer. We accept responsibility or the quality o the holidays we provide and theexcursions booked with our local representatives. Please read this careully and keep with you

on holiday as it sets out the basis o the contract between you and Serenity Holidays Ltd.

We are a member o ABTA, membership number V5963. We are obliged to maintain a high

standard o service to you by ABTAs Code o Conduct. We can also oer you an arbitrationscheme or the resolution o disputes arising out o, or in connection with this contract. Further

inormation on the Code and arbitration can be ound at http://www.abta.com

DATA PROTECTION When you make an enquiry or booking with us, inormationabout you is collected. This reers to inormation such as your name, contact details, travel

preerences and any special needs/disabilities or dietary requirements. By giving us thesedetails, you consent or these to be used as necessary in processing your booking and

complying with legal requirements (e.g. orwarding passenger lists to airlines). We may also

use your details to send you uture holiday brochures or advise o special oers rom ourselves- should you NOT want to receive these, please tell us. Some o your inormation may beconsidered sensitive personal data under the Data Protection Act 1998, which will only be

used when it is necessary or us to communicate your needs to a hotel or airline. For moreinormation please reer to our Privacy Statement shown on our websites www.gambia.

co.uk or www.senegal.co.uk.

WE SELL THE FOLLOWING ARRANGEMENTS

Package Holiday

A package holiday is a combination o at least two o the ollowing services (a) transport, (b)accommodation or (c) other tourist services (not ancillary to any transport or accommodation

and orming a signicant part o the arrangements) where booked through us at an inclusiveprice. I you book a package holiday through us, it will be protected under the Package

Travel, Package Holidays and Package Tours Regulations 1992 and these regulations requireus to provide security or the monies that you pay or the package holidays booked rom

this brochure. We provide this security by way o an ATOL (number 1866) administered bythe Civil Aviation Authority and a bond held by AITO. When you buy an ATOL protected

air holiday package you will receive a Conrmation Invoice rom us (or via your travel agentthrough which you booked) conrming your arrangements and your protection under our Air

Travel Organisers Licence number [1866]. In the unlikely event o our insolvency, the CAA willensure that you are not stranded abroad and will arrange to reund any money you have paid

to us or an advance booking. For urther inormation visit the ATOL website at www.atol.org.uk. The price o our air holiday packages includes the ATOL Protection Contribution (APC) we

pay to the CAA. This charge is included in our advertised prices.

Accommodation or Flight only

I you book accommodation or fight only through us, we will accept responsibility or your

booking in accordance with the terms set out in the relevant sections below. As this is a singlecomponent, the Package Travel, Package Holidays and Package Tours Regulations 1992 do

not apply.

1. YOUR HOLIDAY BOOKING When making a booking you must be aged over 18 yearsand have the authority to accept and do accept on behal o your party the terms o these

booking conditions. All correspondence and documents are sent to the party leader who isresponsible to us or all payments in respect o the booking. The contract is made on the terms

o the inormation in this brochure, the details set out in the conrmation invoice. We agreethat the courts o England and Wales have jurisdiction and English Law applies (unless you live

in Scotland or Northern Ireland, in which case you can bring proceedings in your local courtunder Scottish or Northern Irish law, as applicable). Our conrmation invoice is our acceptance

o the booking (as detailed therein), and the contract is made on its issue. We ask you tocheck the details and any anomaly should be reported to us or your travel agent immediately

otherwise the details shown on the conrmation will be presumed to be correct. Verbalquotations should not be considered binding until the rst invoice conrmation is received. All

holidays and oers published in this brochure are subject to availability at the time o booking.

2. PAYMENT I you wish to conrm a booking you must pay the deposit o 95pp. Your nalpayment will be detailed on your invoice and must be paid in ull no later than 8 weeks beore

your departure, or your booking may be deemed cancelled and your deposits retained. Ipayment or your holiday is made by credit card a handling ee, currently 2% will be levied.

3. IF YOU WISH TO CANCEL YOUR BOOKING You will need to let us know as soon

as possible either by telephone or in writing (or must ensure your travel agent does so onyour behal). Since we incur costs rom the time we conrm your booking, the cancellation

charges set out below will apply, calculated rom the date on which we receive your notice o

cancellation. You will then receive a cancellation invoice detailing any charges.

No. of days before departure Cancellation charge

More than 42 days Loss o deposit

29 - 42 days 50%

22 - 28 days 75%

6 - 21 days 90%

0 - 5 days 100%

The charges above apply to your total holiday price excluding any insurance premiums,

amendment charges or charges or goods sold and dispatched. The conditions o your travelinsurance policy may allow a reund claim.

Please note: i any members o your party cancel, but the others still wish to travel, itmay be necessary to re-calculate the cost per person based on the new party size as the

accommodation may now be under-occupied. This may result in an increased amount perperson payable to secure the original booking.

4. CHARGES FOR NON-INCLUSIVE HOTEL ITEMS AND DAMAGES You enter into a

separate contract with the hotel or residence or these items (e.g. parking, bar bills etc.), andagree to pay locally or any charges or items or services used by your party and not included in

your holiday price. The accommodation we arrange or you can only be used by those peoplenamed on your Invoice. You are not allowed to share the accommodation with anyone else

or let others stay there.

5. IF YOU REQUEST A CHANGE TO YOUR BOOKING All amendments to your booking,e.g. name changes, dates o travel or accommodation, will incur a charge, the amount o which

will depend on the nature o the change and the time beore the date o travel. Any changesmade within 8 weeks o departure may be treated as cancellations and re-bookings. The lead

name on a booking cannot be changed under any circumstances and this would also be classedas a cancellation and re-booking.

6. IF YOU BOOK THROUGH A TRAVEL AGENT we will assume that in dealing with us

the agent is acting on your behal. All monies you pay to the Travel Agent are held by him onour behal at all times.

7. IF WE CHANGE YOUR HOLIDAYAlthough it is unlikely, we may occasionally have to

change your holiday arrangements and we reserve the right to change or cancel your booking.Most changes are minor and we will always endeavour to advise you or your travel agent o

any such changes at the earliest possible date.

Note: Any amendment or cancellation ees you incur in terms o o ther arrangements you have

made with other providers under separate contracts are not claimable rom us.

Package Holiday & Flight only:

A change o airline, aircrat type, overseas airport o destination, travel timings by 12 hours

or less and accommodation o a similar or higher standard in the same resort or region are

classed as minor changes which do not entitle you to cancel or change to another holiday /fight without paying our normal administration charges, and or which no compensation or

reund is due.

In accordance with EU Regulation 2111/2005 we are required to advise you o the actual

carrier operating your fight/connecting fight/transer. We do this by listing carriers to beused or likely to be used as ollows: Monarch Airlines, Thomas Cook Airlines and Brussels

Airlines. Any changes to the actual airline ater you have received your tickets will be notiedto you as soon as possible and in all cases at check-in or at the boarding gate. The carrier

may occasionally have to change the type o aircrat used on a particular fight withoutadvance warning. In such circumstances where you have booked and paid an additional seat

supplement and such seat cannot be provided, then you will receive only a reund o thesupplement paid.

Occasionally, we have to make major changes to your travel arrangements or accommodation.A major change is a change made beore departure, which, on the basis o the inormation

given to us by you at the time o booking we can reasonably expect will have a major eect onyour holiday. The ollowing changes are examples o major changes: changing travel times by

over 12 hours, your UK departure airport (excluding London airports), your holiday region,a change to a lower standard or type o accommodation or reducing the number o days

holiday. I we have to make a major change or cancel your holiday we will tell you as soonas possible. Where possible, we will oer the ollowing options: you can either a) accept the

changed arrangements b) purchase another holiday/fight rom us at the advertised current

selling price or c) cancel your booking upon which we will reund your monies in ull and nalsettlement.I you have booked a Package Holiday, subject to the note below, irrespective o whether

you choose a), b) or c) we will pay compensation to passengers who paid the ull brochureprice as ollows:

No. of days before departure Amount for each full fare paying adult

More than 56 days Nil

29 - 55 days 15

15 - 28 days 25

8 - 14 days 35

Less than 7 days 50

Accommodation only:

I we make a change to your accommodation and you dont want to accept it, you can takeany alternative we are able to oer you (you will pay the increase in cost i the replacement

is advertised at a higher price than your original booking, or receive a reund o the dierencei it is less expensive) or a reund o the money youve paid to us. This does not apply where

the change is not material. Examples o non-material changes include, but are not limitedto, temporary withdrawal o acilities or seasonal unavailability o amenities. I we have to

cancel your accommodation, again we may be able to oer you an alternative. I you acceptit, you would pay the dierence i it was advertised at a higher price than your original

accommodation, or receive a reund o the dierence i it was advertised at a lower price.Or we will reund the monies you have paid us or your accommodation. We will not be

responsible to pay any compensation ollowing a change or a cancellation by us.

Applicable to Package Holiday, Accommodation or Flight only bookings:

Note: I a change or cancellation occurs because o circumstances beyond our control, or

example war, threat o war, riots, civil disturbances, actual or threatened terrorist activity andits consequences, industrial disputes, natural or nuclear disasters, re, health risks, adverse

weather conditions, hurricanes, foods, unavoidable technical problems with transport, closureor congestion o airports or ports, epidemic or pandemic illness and all similar situations we will

have no liability to you. No compensation payments, expenses or any other sums, includingthe cost o securing alternative accommodation will be paid by us.

8. IF YOU HAVE A COMPLAINT In the unlikely event you have cause or complaint whilst

abroad, about the accommodation or about any other element o your holiday, you mustreer it immediately to our local representative. It is unreasonable or you to take little or no

action whilst on holiday and wait until you return to complain, and you must take reasonablesteps to minimise the consequences o the problem. I you ail to ollow this simple procedure

we will have been deprived o the opportunity to investigate and rectiy your complaint whilstyou were in resort and this may aect your rights under this contract. I a problem cannot be

resolved locally you should complete and sign a Guest Comment orm in resort, setting outthe details o the problem. This should be handed to your representative who will give you

a copy; it is essential that you also report the problem to any supplier o the service you arecomplaining about. Any complaint must also be ollowed by written conrmation o all the

details, with any supporting evidence, within 28 days o your return rom holiday.

9. OUR RESPONSIBILITY

Package Holiday:

I the contract we have with you is not perormed or is improperly perormed by us or oursuppliers we will pay you appropriate compensation i this has aected the enjoyment o your

travel arrangements. However, we will not be liable where any ailure in the perormance

o the contract is due to: you; or a third party unconnected with the provision o the travelarrangements and where the ailure is unoreseeable or unavoidable; or unusual andunoreseeable circumstances beyond our control, the consequences o which could not have

been avoided even i all due care had been exercised; or an event which we or our suppliers,even with all due care, could not oresee or orestall.

Our liability, except in cases involving death, injury or illness, shall be limited to a maximum o[3] times the cost o your travel arrangements. Our liability will also be limited in accordance

with and/or in an identical manner to:(a) The contractual terms o the companies that provide the transportation or your travel

arrangements. These terms are incorporated into this contract; and(b) Any relevant international convention, or example the Montreal Convention in respect

o travel by air, the Athens Convention in respect o travel by sea, the Berne Conventionin respect o travel by rail and the Paris Convention in respect o the provision o

accommodation, which limit the amount o compensation that you can claim or death, injury,delay to passengers and loss, damage and delay to luggage. We are to be regarded as having all

benet o any limitation o compensation contained in these or any conventions.You can ask or copies o the transport companies contractual terms, or the international

conventions, rom our oces: Serenity Holidays Ltd, Atlantic House, 3600 Parkway, SolentBusiness Park, Fareham, Hampshire PO15 7AN.

We do not accept liability or happenings or actions outside our control, e.g. delays to travel

services, the temporary invasion o pests, the presence o indigenous animals or insects,government action, industrial disputes, damage or inconvenience resulting rom the weather

(e.g. drought conditions) or rom acts o God, or your partys negligence resulting in loss or

accident. I the contract we have with you is not perormed or is improperly perormed as aresult o ailures attributable to a third party unconnected with the provision o the services, or

as a result o ailures due to unusual and unoreseeable circumstances beyond our control, the

consequences o which could not have been avoided even i all due care had been exercised,or an event which we or our suppliers, even with all due care, could not oresee or orestall,and you suer an injury or other material loss, we will oer you such prompt assistance as is

reasonable in the circumstances. I you have taken our recommended insurance cover, youmust make an insurance claim in respect o any legal ees incurred abroad or that purpose, and

i you have taken alternative insurance, you must do likewise under any Legal Expenses coverprovided by it. You must also provide us with the conrmation rom the Insurance company o

receipt o your notication to them o your claim.

Excursions or other tours that you may choose to book or pay or whilst you are on holidayare not part o your package holiday provided by us. For any excursion or other tour that you

book, your contract will be with the operator o the excursion or tour and not with us. We arenot responsible or the provision o the excursion or tour or or anything that happens during

the course o its provision by the operator.

Accommodation only:

We have a duty to select the accommodation providers with reasonable skill and care. We

have no liability to you or the actual provision o the accommodation, except in cases whereit is proved that we have breached that duty and damage to you has been caused. Thereore,

providing we have selected the provider with reasonable care and skill, we will have noliability to you or anything that happens at the accommodation or any acts or omissions o the

provider or others. We also have no liability in the ollowing situations:i. where the accommodation cannot be provided as booked due to circumstances beyond our

control (see the Note in clause 7)

ii. where you incur any loss or damage that could not have been oreseen at the time o

booking, based on the inormation provided by you.iii. where you incur any loss or damage that relates to any business activity.

iv. where any loss or damage relates to any services which do not orm part o our contwith you.

I we are ound liable to you on any basis, we limit the amount we have to pay you to amaximum o three times the cost o your accommodation. This limit does not apply to c

involving death or injury.

10. YOUR RESPONSIBILITYYou undertake to exercise due and reasonable care in reso your holiday accommodation and its contents, to leave it in a clean and complete cond

to respect local and on-site regulations and bye-laws, to limit party numbers to those onconrmation, to remit payments as invoiced on or beore the due dates, to indemniy us

against all loss or damage arising directly or indirectly rom any act, deault or omission oparty, and not to exceed the published occupation capacity o the accommodation. Any

abuse o a property or its contents may render you liable to eviction without compensat

11. PRICES AND SURCHARGES The price o your holiday was calculated using the

exchange rate o 1 = 1.15 on 11th May 2011. We reserve the right to increase or reprices, and the current price o your holiday will be advised to you at the time o booking

Whilst every eort is made to ensure the accuracy o all the inormation and prices prov

to you, regrettably errors do occasionally occur. In the event that an incorrect price has given in error, any booking made based on this price, will not be valid. You will be advise

o the mistake at the earliest opportunity and you will then have the option either to pay correct price or the travel arrangements or to cancel and receive a ull reund o any mo

you may already have paid. Once you have booked your holiday we reserve the right tsurcharge or cost increases due to government action such as changes in VAT or any ot

government imposed charges, transportation costs (including the cost o uel), taxes or echargeable or services such as landing taxes, embarkation or disembarkation ees at airp

and exchange rates.

Package Holidays

There will be no charge within 30 days o your departure. We will absorb such increase

2% o your basic holiday price (excluding insurance premiums and any amendment chaI the surcharge is greater than 10% o your holiday price you have the option o changin

another holiday that we oer (i we are able to oer an alternative you will not have to pmore, but i it is o a lower quality you will be reunded the dierence in price) or you ha

right to cancel (within 14 days o receiving surcharge notication), in which case we will in ull all monies paid to us except insurance premiums and any amendment charges. Sh

the price o your holiday go down due to the changes mentioned above, by more thanyour holiday cost, then any reund due will be paid to you. However, please note that tr

arrangements are not always purchased in local currency and some apparent changes wno impact on the price o your holiday due to contractual and other protection in place.

Accommodation or Flight only

We reserve the right to pass on all increases. I we ask you to pay us any increases in taxsimilarly, i any taxes you have paid to us are reduced or abolished, you will be entitled to

claim a reund. Such right shall not apply in respect o any surcharge paid in respect o avuel costs.

12. TRAVEL SERVICES When you travel by air the relevant carriers Conditions o Ca

will apply to your journey, some o which may limit liability or exclude liability in accordawith the relevant international conventions. Copies o the conditions are available or ins

at any ABTA travel agent. Inormation given by us about such services is or guidance onthe carriers concerned accept no responsibility or our brochures. It is your responsibilit

report promptly at the check-in times given by the carriers and with the appropriate validocuments (e.g. Passports), and we cannot be held responsible or any costs incurred b

i you ail to do so. Occasionally there are times beyond our control when a fight is delayWe will work closely with the airline and our resort oce to make sure any delay is as s

as possible and that your overseas transer and accommodation arrangements are changnecessary. Our aim is to minimise the inconvenience o delays as ar as possible.

Under EU law you have rights in some circumstances to reunds and/or compensation your airline in cases o denied boarding, cancellation or delays to fights. Full details o the

rights will be publicised at EU airports and will also be available rom airlines. Please notereimbursement in such cases is the responsibility o the airline and will not automatically

you to a reund o your holiday cost rom us. Your right to a reund and/or compensatiorom us is set out in clause 7 i we change your holiday. I your airline does not comply

these rules you should complain to the Air Transport Users Council - www.auc.org.uk.March 2006 the European Commission published a list o airlines considered to be unsa

and which are thereore not permitted to fy passengers or Cargo in the EU or operatewithin the European airspace. This list is updated every three months and can be viewed

clicking on the website or the European Commission http://ec.europa.eu/transport/air-

list_en.htm. Alternatively, should you wish to be sent a copy o the list, please contact usby telephone or in writing.

13. TRAVEL INSURANCE You agree to our requirement: at the time o book ing your you either accept our travel insurance or you or your travel agent make immediate alter

arrangements with cover at least t o our own policy.

14. SWIMMING POOLS AND OTHER FACILITIES Where a swimming pool or otheacility is reerred to as being available or use, such availability is at the hoteliers discretio

is understood to be conditional upon temporary or unavoidable closure necessitated byhotels essential maintenance programme, accident, damage or malunction o equipmen

in the case o swimming pools: compliance with any water conservation regulations impotimes o drought, damage or malunction o the mains water supply. The above are und

to be a result o orce majeure and not to refect on our ailure to deliver an advertised

15. ARBITRATION In the unlikely event that a complaint cannot be settled amicably betus, you may i you wish reer the matter to arbitration under a special scheme, which, th

devised by arrangement with ABTA is administered quite independently by CEDR part oChartered Institute o Arbitrators (details on request). This is a simple method o arbitrat

on documents alone with restricted cost liability to the customer. The rules o the schem

provide that the application or arbitration must be made within twelve months o the dareturn rom the holiday but in special circumstances it may still be oered outside o this

The scheme does not a pply to claims over 5,000 per person or 25,000 per bookingto claims mainly or solely in respect o injury or illness or their consequences. Alternativ

AITOs Independent Dispute Settlement Service may be called upon by either side to bmatter to a speedy and amicable solution.

16. PASSPORT/VISAIt is the responsibility o all customers to ensure they have a validpassport, and any required visa. In addition, you must consult your GP or advice regardrecommended medication and anti-malarial drugs beore you book.

17. HOLIDAY PARTICIPATION Should anyone be reused admission to the fight or to

destination country by the airline or government authority due to the correct documentnot being in order then we are powerless to assist and cannot be held responsible. Any

passengers considered being unacceptably under the infuence o alcohol or drugs may bdenied boarding to the aircrat or entry into the country. In these circumstances we shal

consider the customer as having given notice o cancellation and be under no liability or costs or charges incurred as a result o our doing so.


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CapeVerde.co.uk0845 330 2046

The Cape Verde Experience Corsican Places Sardinian Places Great Escapes - Short Breaks

Corsica.co.uk0845 330 2345

SardinianPlaces.co.uk0845 330 2056

GreatEscapes.co.uk0845 330 3434

Serenity Holidays Ltd, Registered in the U.K number 01744872Atlantic House, 3600 Parkway, Solent Business Park, Fareham, Hampshire, PO15 7AN

Thanks to: Photography: Jon Banfeld Photography, The Gambia Experience Team, Chris Packham | Design: Serenity Design Studio | Print: Hawthornes.Copyright 2011 Serenity Holidays. All rights reserved.

We are an independent company where emphasis is very much on quality and service.

We oer specialist holidays to other destinations and all provide excellent value and choice.

1135

Travel Agents Stamp

Reservations0845 330 4567 (+44 1489 866 939)

Administration0845 330 2044 (+44 1489 866 901)

[email protected]

The Gamba Resort Ofcec/o Senegambia Hotel, The Gambia

Reservations0845 338 8700 (+44 1489 866 947)

Administration0845 330 2083(+44 1489 866 978)

[email protected]

Documents

The Gambia & Senegal OtherHolidayTypes