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The Intelligent Utility Network:From Concept to Reality
Andres CarvalloCIO, Austin Energy
May 2007
www.meteringamerica.com
Agenda
The Future UtilityAbout Austin EnergyIT at Austin EnergyOld ChallengeNew GoalHow?Summary
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The Future Utility
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About Austin Energy
10th largest public power utility in the USAOver $1.2 billion in annual revenuesServicing 380,000 premises representing around 41,000 businesses and 1 million consumersLeader in conservation and renewable energyLeader in the use and management of distributed generationLeader in using the best IT solutions to deliver a fully-integrated and self-healing utility
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IT at Austin Energy Today
100 projects per year380,000 meters, 150 enterprise apps, 300 servers, 1500 PCs/laptops, 600 phones, 200 pagers, 30,000 thermostatsMonitoring around 165,000 devices in real-time today500 sq miles of fiber network, 1 voice circuit network, 3 wireless data networksOver 260,000 calls per year10 terabytes of real-time data per week3 terabytes of security data files per month500k billing transactions per month$1 billion in hedging transactions per year4 million data transactions per week$3.5 billion in assets
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Old Challenge: Legacy, No trust, etc.
CISeCOMBS
Oracle
SmallWorld
IMS
StormsAvantis
AFS2
PowerOnFeederAll
ED3
DataOne
MS OfficeProfessional
Magic
Banner
TimeSheets
EBPP
CRM
AssetManagement
FSAQSE
SCADAEMS
Risk Mgmt.
PIAC
REIP
MMS
ComplexBilling
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New Goal: Energy SOACorporateHuman Resources
Purchasing
LegalRegulatory Affairs
EH&SDSM
Risk ManagementAsset Management
Contract Management
Executive Dashboard / Portals / Web Services
Workflow / Business Intelligence / DWs / DBs
Budgeting and AccountingFinancial ManagementTreasury Management
ControllingRegulatory Accounting
GenCo TransCo & DisCo RepCo
Energy Trading
Metering
CRM / CIS / Billing
Call Center
Clean Energy Programs
Distribution Automation
Work Management
Portfolio Management / Project Management
EMS / SCADA
Materials Mgmt / Asset Mgmt / Facilities Mgmt / GIS
Load BalancingDistributed Control Sys
Emissions Mgmt Sys
CAD / CAE Applications and Tools Value-Added Services
PDAs / Smartphones / PCs / Servers / IT Management System / Email / MS Office / App Servers
Voice and Data Networks (Wired / Wireless)
QSE
Lab Mgmt Sys
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New Standalone Dashboards
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New Integrated Dashboards
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New Intelligent Grid
ISO/RTO
GenerationFleet
TransmissionSystem
DistributionSubstation
Industrial Customer
ResidentialCustomer
TransmissionSubstation
DistributionControl Center Mobile Field
Force
DistributionSystem
“On-Demand”Response
Information Bus
Energy Bus
Embedded Line/PremiseSensors
Embedded Asset Sensors
Electric/Gas/Water Meters
Pervasive/Wireless Bus
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Video SurveillanceAnd Valued Added
Services
Outage StatusCircuit Status
Substation Power Quality
Outage StatusOff-Cycle Reads Theft Detection
Curtailment StatusChiller Flow Data
Critical Peak Pricing
Interval Meter ReadsLoad Profiles
Demand UsagePower Quality
AMR
Conservation
CustomerCare
Distribution / Substation Automation
SecurityAnd ValuedAdded Services
Outage DetectionFrom Manual Reads to AMR
Energy Mgmt Services
Demand ResponseLoad Shedding
Load as a ResourceTOU Rates
Outage Notification Billing Consolidation
Trouble Account ManagementCustomer Loyalty Programs
Mobile DataReliability Enhancement / Outage Restoration
T&D PlanningAutomated Controls
Asset ProtectionHomeland SecurityInternet and VOIP
More DataApplications Program Impact: Enhancements and Additions
New Integrated Applications
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Network Technology Choices
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Wireless Technology Choices
HomeRF
WAN
MAN
LAN
PAN BluetoothUWB (802.15)
ZigBee Wi-Fi
Wi-Fi Mesh WiMAX (802.16), MeshNetworks
802.20(proposed)
400Mhz, 800Mhz, 900Mhz, 2.5G, 3G
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New Intelligent Home
NetworkNetwork
Circuit
Contact
Premise
Account
Field Technician
Outage Management
System
Billing and Customer Service
Web Usage Display
Distribution OperationsData
Center
Firewall
Load Control
Smart Thermostat
In-Home Display
Program Management
AMI Operations
Network Module
Electric Meter
EndUser
Other Smart Appliances
Electric Service Point
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New Benefits
For Customers• Faster notification and restoration times from
outages• Receive usage information to better understand and
manage their bills, and ability to participate in energy efficiency and demand response programs
• Reduced inconvenience by no longer needing to unlock gates and tie up dogs for meter reads
• Improvements in timeliness and accuracy of billing, fewer estimated bills
• Remote service turn-on and shut-off• Customer can call Utility Customer Service for real-
time meter read or via data on in-home display/portal• Customer can manage DSM appliances via portal• Ability to participate in other tariff options
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New Benefits
For Utilities• Reduced operating costs (less truck rolls)• Improved outage management – ability to quickly
determine if power is off or on• Reduced number of delayed and estimated bills• Reduced energy theft• Lower procurement costs• Improves Load Profiler• Improves Distribution Load Management and Planning• Greater Historical Load and Usage Data• Better Asset Management and Maintenance• Time-Of-Use Pricing, pre-paid, and flat bill programs• Reduces need for additional generation and transmission
capacity• Supports any PUC’s price-responsive tariff requirements
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Summary: The Intelligent Utility Network
1. Lead transformation with SOA and DW/BI (MDM)
2. Follow with AMI program to reach every meter and key assets
3. Feed DMS and build connection to OMS, GIS, and AMS/MMS.
4. Feed SCADA/EMS and Planning Tools as needed.
5. Feed CIS to enable new DSM/DR programs and billing rates