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Atlanta ------ New York ------ Washington DC ------ Cape Town ------ Johannesburg ------ London ------ Melbourne ------ Sydney Intelligence. Applied. The IQ Business Group Corporate Overview

The IQ Business Group

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Page 1: The IQ Business Group

Atlanta

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New York

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Washington DC

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Cape Town

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Johannesburg

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London

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Melbourne

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SydneyIntelligence. Applied.

The IQ Business GroupCorporate Overview

Page 2: The IQ Business Group

Intelligence. Applied.

A global consulting and technology firm providing business transformation services

through industry specific solutions and operational process optimization.

Our global footprint and solutions assist companies in maximizing the performance

of their processes while reducing their functional costs.

The IQ Business GroupThe IQ Business Group

Page 3: The IQ Business Group

Intelligence. Applied.

The IQ Business GroupCompany Profile

Page 4: The IQ Business Group

Intelligence. Applied.

A History of SuccessA History of Success

Founded in 1998; established in US since

2000 and grown nearly 500%

in past 8 years

Headquartered in South Africa with 1,000+

employees and offices across

the United States, South Africa, Australia

and the United Kingdom

A 50% interest in an Indian JV provides

access to 1000’s of additional resources

Page 5: The IQ Business Group

Intelligence. Applied.

Global Reach…Local RelevanceGlobal Reach…Local Relevance

IQ has provided

services to 250 national

and international

clients, including

Fortune 100 Companies

Atlanta

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New York

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Washington DC

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Cape Town

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Johannesburg

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London

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Melbourne

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Sydney

Page 6: The IQ Business Group

Intelligence. Applied.

Meet Some of Our Satisfied ClientsMeet Some of Our Satisfied Clients

“CitiStreet considers

IQ to be one of our key

strategic partners.

We believe that our

ongoing relationship has

been useful for both

parties and look forward

to its continued

evolution.

I personally continue to

be very impressed with

the experience, work

ethic and intelligence of

the IQ staff members.”

Barry Strasnick, CIO

CitiStreet

Page 8: The IQ Business Group

Intelligence. Applied.

Sys

tem

s P

rovi

ders

Ent

erpr

ise

Wire

Lin

e &

Wire

less

Med

ia

Mul

ti-S

yste

m O

rgan

izat

ions

Lega

l

Rea

l Est

ate

Ban

kin

g

Cap

ital M

arke

ts

Em

ploy

ee B

enef

its

IQ Market StrategyIQ Market Strategy

Pro

vide

rs

Insu

ranc

e, H

ealth

Pla

ns &

TP

A’s

Life

Sci

ence

s

Business Transformation

Technology Solutions

High Performance Learning

Risk Management

Outsourcing

Financial Services Communications Services Healthcare Services

Public Sector

Sta

te &

Loc

al

Fed

eral

Edu

catio

n

Page 9: The IQ Business Group

Intelligence. Applied.

The IQ Business GroupIndustries of Expertise

Page 10: The IQ Business Group

Intelligence. Applied.

Financial ServicesFinancial Services

Capital Markets • Investment Banking• Asset Management• Private Equity• Proprietary Trading• Custody & Clearing• Regulatory Compliance• Market Data• Financial Modeling

Banking• Online Banking• Wealth Management• Retail Operations• Customer Loyalty and

Cross Selling• Payment Systems• Merger Integration• Mortgage Servicing

Legal• Matter Management• Records Retention• Hold Management• Electronic Discovery• Time Tracking• E-Billing• Knowledge Management

Employee Benefits• Employee Benefits Administration• Client Implementations & Upgrades• Technical Design, Configuration & Support • Project Management & Business Analyst Support• Performance Optimization• Legislative Changes• Business Performance & Process Redesign• Operational Effective Assessment• Risk & Compliance Management• Administration Data Management

Real Estate• Property Management• REITs

Page 11: The IQ Business Group

Intelligence. Applied.

Communications ServicesCommunications Services

Business Performance

Management• Process Improvement• Competitive Assessment• Project Management• Engagement

Management• Staff augmentation• Training

M&A Due Diligence• Inventory Assessment• Management

Assessment• Operational Assessment• Technology Assessment• Consolidation

Assessment

Financial Management• Direct Cost Assessment• Gross Margin Review• Revenue Assurance• Vendor Invoice

Verification• Customer Profitability

Network Optimization• Least Cost Routing (LCR)• Traffic Flow Analysis• Fixed/Variable Cost Analysis• Signaling System Review• SBC/Switching Review• TDM/VOIP Optimization

Service Enhancement• Service Creation (SCP/IMS)• Process Automation • Software Test & Acceptance

System Integration• Interface Requirements• Implementation Support• Scripting Support• BSS/OSS/CRM Integration• Software Certification

Reporting & Analytics• Data Mining• Business Intelligence• Executive Dashboards• Ad-hoc Reporting• Cost/Revenue Details

Technology• Software Development• Data Warehousing• Web Services• E-Commerce• Enterprise Resource

Planning (ERP)• Content Lifecycle

Management (CLM)

Risk Management• Risk Analysis• Fraud Management• Efficiency Assessment• Failure Mitigation

Analysis• Staff Augmentation

Industry Sector Expertise

• Wireline

• Wireless

• Multi-system Organizations

• System Providers

• Enterprise

Page 12: The IQ Business Group

Intelligence. Applied.

Healthcare ServicesHealthcare Services

Insurance• Client Relationship

Management• Internal Systems Consolidation• External Systems Integration (Channels, Partners)• Enterprise Collaboration

& Data Modeling• Digital Data Exchange• Interface Development• Rules Management• Web Integration• Operational Compliance

Providers• Patient Registration

& Management• Third Party & Patient Billing• Out Patient Management• Forms & Records Conversion• Image Recording and

Management • Records Management

& Retention

Third Party Administration (TPAs)• Data Mining, Integration

& Modeling• Business Intelligence• Quality, Cost & Operational

Efficiency Analytics• Executive Dashboards• Billing Management• Ad-hoc Reporting

Life Sciences • Enterprise Content

Management• Product Life Cycle

Management• Data Capture• Global Regulatory

Compliance• Shelf Life Constraints• Clinical Research – Workflow,

Knowledge, Learning & Performance Management

• Outsourced Managed Services

Health Plans• Consumer Directed

Healthcare• Enterprise Data Modeling• Enterprise Risk

Management Solutions• Operational Risk

Management• IT Risk Management• Independent Medicare RAC

Preparedness Reviews• Independent Compliance

Reviews – HIPAA, EMTALA, OSHA, Stark III, Joint Commission

Page 13: The IQ Business Group

Intelligence. Applied.

Public SectorPublic Sector

Customer Relationship Management• Strategy Formation• Package Selection• Implementation• Integration of applications

including Siebel and Microsoft Dynamics CRM

• Project & Case Management

ERP Implementation & Migration• ERP Implementation and integration for

Microsoft Dynamics, Oracle and PeopleSoft Applications

• Blueprinting• Functional Configuration• Data Conversion• Training• Change Management• Legacy Financial Migration• Development of SLA

Application Development & Systems Integration• Merge & Connect Disparate Systems• Application Development using MS SQL,

Java/J2EE,.Net portals, ETL tools, and Oracle

• Project Management• Quality Assurance Testing• Software Engineering• Enterprise Application Integration

IT Security & Assurance• Gap Analyses• Vulnerability

Assessments• Security Penetration

Testing• Information Security

Policies and Procedures Modification

• Compliance• Security Frameworks

Design & Implementation• Alignment IT Security to

Business Objectives

Federal, State & Local & Education

Acquisition & E-Procurement• Performance Audits• Spend Analysis• Strategic Sourcing• Implementation & Integration

of Acquisition Systems with Financial Systems

• Support Requirements Development

• Support Software selection of acquisition systems

• Dynamics AX Application as well as Compusearch PRISM, DoD’s Standard Procurement System (SPS) and Oracle iProcurements.

Page 14: The IQ Business Group

Intelligence. Applied.

The IQ Business GroupSolutions

Page 15: The IQ Business Group

Intelligence. Applied.

Business TransformationBusiness Transformation

Business Process

Optimization • Process Improvement• Business Process

Reengineering• Business Process Modeling• Workflow Design & Capture• Quality Gap Assessments

Project Management• Program Management

Office (PMO)• Project Governance

Systems• Project & Portfolio

Management• Organization Change

Management

Business Analysis• Requirements Definition &

Management• Business Cases & Feasibility

Studies• Functional Design• Business Rules Management• Business Architecture

Integration

Business ProcessOutsourcing• Shared Services Implementation• Financial & Operational Due Diligence• Vendor Management & Reporting• Supply Chain Integration

Reporting & Analytics• Business Intelligence &

Reporting Systems• Data Modeling• Scorecards & Operational

Dashboards

M&A Integration• Process Integration• System & Platform

Integration• Data Conversion &

Transfer

Product Offering &Enhancement• Market Research• Market Segmentation• New Product Design & Introduction

Business Management Consulting & Project Oversight

Competitive Advantage

Increased Productivity

Improved Consistency

Reduced Cost & Waste

Reduced Errors

Reduced Cycle Time

Future Growth 

Established Metrics

Documented Processes

Page 16: The IQ Business Group

Intelligence. Applied.

Technology Solutions Technology Solutions

Custom Application

Development

• .Net Framework

• JAVA/J2EE

• Information Portals and

Mashups

• Database Design and

Architecture

Infrastructure

• Infrastructure Design

(Microsoft)

• Application Architecture

• Information Security

• Network Design

• Business and Disaster Recovery

Business Intelligence

Solutions

• Data Warehousing

• Data Marts

• Data Mining

• Information and Data

Architecture

Legacy Systems

Development & Maintenance Outsourcing

• COBOL

• RPG

• C/C++

Content Lifecycle Management & Process Integration

• Enterprise Content Management

• Archiving – Mail, Fax, SMS

• The IQ Business Brain

Enterprise ResourcePlanning (ERP)

• Financial Systems

• SCM/Logistics

• HRM/Payroll

• Client Relationship Management (CRM)

Page 17: The IQ Business Group

Intelligence. Applied.

Risk ManagementRisk Management

Credit Risk • Counter-Party Risk

Management• Credit Derivative

Modeling• Scorecards

Market Risk• Equity• Currency• Interest Rate• Commodity

Operational Risk• Business Process• Basel II• Outsourcing• Off-shoring• Technology and

Systems

Legal and Compliance• Matter Management• Transaction Surveillance• Regulatory Controls

Ant-Money Laundering• Know Your Customer • Enhanced Due Diligence • Transaction Surveillance

Geopolitical Risk• Political Changes • Foreign Policy• Terrorism

Treasury• Corporate Liquidity• Cash Management• Payments• Collections• Anti-Terrorist

Financing

Environmental Risk• Waste Management• Site Assessment and

Survey • Pollution

Measurement and Controls

Collateral Management• Asset Valuation• Inventory

Enterprise-wide Risk Management & Quantitative Modeling

Page 18: The IQ Business Group

Intelligence. Applied.

Hi-Performance LearningHi-Performance Learning

Faster Time to Market

Reduced Training Time

Reduced Expenses

Increased Productivity

New Revenue Streams

Learning Strategy• Assess Learning Landscape• Align Learning to Business Goals• Define & Manage Requirements • Co-Develop Learning Strategy• Redesign Learning Architecture• Co-Develop Knowledge

Management Strategy• Model Best Practices

Learning Solutions• Curriculum Design & Development• Content Delivery• e-Learning & Simulations• Instructor-Led & Blended Learning• Learning Assessments• Change Management• Organizational Transformation

Learning Technologies• Learning Management• Authoring Tool • Performance Support Tool• Knowledge Management• Content Distribution

Page 19: The IQ Business Group

Intelligence. Applied.

IQ Outsourcing SolutionsIQ Outsourcing Solutions

The IQ Business Group, together with its partners are globally positioned to outsource on-shore, near-shore and off-shore services

• We provide application development, deployment and integration services

• We create services and technology solutions for some of the world’s leading companies

• We serve clients across the globe through our off-shore development centers located in South Africa and India, providing 24-hours development capabilities

Page 20: The IQ Business Group

Intelligence. Applied.

The IQ DifferenceThe IQ Difference

Technology Methodology & Process

Partnership

Commitment

IQ has decades of collective success helping companies achieve their required results.

IQ recruits dedicated, knowledgeable consultants recognized as professionals in their respective areas of expertise, effectively serving local, national and worldwide clients.

IQ has proven processes and methodologies

with customized service to fit our

clients specific needs.

IQ shares experience

from best practices, approaches and

technologies from some of the best

organizations in the WORLD—

and bring it to you at high value and low

cost.