The Loomis Communities 2019 Annual Report

The Western MassachusettsPioneer in Senior Living

MissionThe mission of The Loomis Communities is to enrich the lives of older adults.

VisionThe vision of The Loomis Communities is to be recognized as the region’s premier provider of quality and innovative services for older adults.

Guiding PrinciplesQuality – We strive to provide the highest standard of services for older adults.

Integrity – We act with honesty and transparency in all that we do.

Dignity – We respect and support the uniqueness and autonomy of residents and staff, offering meaningful choices to each person.

Collaboration – We engage a diverse group of individuals and organizations to advance our mission.

Fiscal Prudence – We manage all of our resources in ways that provide for current needs while preserving and growing assets for the future.

Person-centered – We provide services for older adults based on values and practices in which they and those working with them are honored and respected.

Wellness – We provide opportunities for residents and employees to enjoy healthy living.

Leadership – We advance new ideas and new approaches to our work: doing the best today; better tomorrow.

Sustainability – We commit to responsible stewardship of the natural resources entrusted to our care.

The Western MassachusettsPioneer in Senior Living

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For more than 100 years, The Loomis Communities has been a visionary leader in senior living across the Pioneer Valley of Western Massachusetts. It was the first organization in the state to open a continuing care retirement community. Loomis has since grown into a multi-location, not-for-profit organization with three distinctive retirement communities that embrace and reflect the mission and values that have successfully guided it from the beginning.

The Loomis Communities offers an unparalleled lifestyle with superior amenities and services. As a continuing care retirement community, we provide a continuum of care that allows residents to remain in the community if increased services and additional care should be needed. All three communities are fully accredited by CARF/CCAC, so you can be assured our programs, care and financial health are of the highest quality.

Applewood1 Spencer DriveAmherst, MA 01002 413-253-9833Located in the Amherst countryside surrounded by picture-postcard beauty and only minutes from vibrant towns and renowned colleges, Applewood is ideally situated for an active and engaging lifestyle.

Loomis Lakeside at Reeds Landing 807 Wilbraham RoadSpringfield, MA 01109 413-782-1800In a beautiful natural setting with a lake view, Loomis Lakeside at Reeds Landing provides independent living apartments and cottages, assisted living, skilled nursing care and medical offices with primary care physician services all under one roof. A wide variety of resident-led programs makes this a very active and social community.

Loomis Village20 Bayon DriveSouth Hadley, MA 01075 413-532-5325With a delightful array of residential choices clustered around a Village Center, Loomis Village’s architecture is reminiscent of a picturesque New England Village. In addition to a busy calendar of on-site events, nearby Mount Holyoke College offers many cultural and educational opportunities.

The Loomis Communities

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A Report from the President and Chief Executive Officer

It was a wonderful decision when I accepted a position at The Loomis Communities 29 years ago! In my role as Chief Financial Officer, I have participated in future planning while prioritizing Loomis’ financial stability. Every one of those years presented opportunities and challenges that brought small and sometimes large changes to the organization, the buildings, and resident priorities. Every one of those years played an integral part in assuring that Loomis remains a leader in senior living.

Lauren Scruggs’ retirement led to my appointment as Loomis’ President and Chief Executive Officer in January. I am so honored and proud to be chosen and excited for the next steps we will take together.

It is a strange time, not how any of us could have imagined this new decade to begin. We have seen loss, fear, and uncertainty. But we have also seen warmth, caring, and commitment to each other that has become the hallmark of this organization. 2020 is a year like no other, presenting all of us with very unique challenges and uncertainty, but I am gratified that within those challenges we find opportunities to be innovative, collaborative, and committed to our values, and our strategic direction. Following many months of data gathering, focus groups, and research by team members, residents, and other stakeholders the Board of Directors approved Loomis’ position on each focus area identified in the Strategic Plan. These include; healthcare, wellness, dementia, and hospitality. The positions frame how we will carry out our mission over the coming years.

We operate in a dynamic environment which changes with every generation of residents, each putting their own mark on what it means to live life to the fullest. Loomis residents lead the pack. They never cease to impress me with their energy, curiosity, and intelligence – they are true role models for those of us who work at The Loomis Communities.

I am honored to know the active and engaged individuals who choose Loomis for their home and grateful for the amazing dedication of the Loomis team members today and always.

Margaret Mantoni President and CEO

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Community Outreach 2019

• Residents and team members held a Wear Pink Day to promote breast cancer screening and awareness. • Dementia Friendly Communities Initiatives: Loomis continued partnerships with agencies and organizations across Western Massachusetts. Savvy Caregiver Classes, open to residents and the public, were held at Loomis Lakeside at Reeds Landing, Loomis Village, and The Arbors in Chicopee. Dementia education sessions were held for health classes at Pope John Paul and South Hadley High Schools. Memory Café’s open to residents and the public are held monthly at each of our three communities.

In addition, The Loomis Communities Marketing Department provided sponsorships for numerous events offered by cultural and nonprofit organizations in the region:

Amherst Senior Center, Amherst Chamber of Commerce, Arcadia Players, Gaylord Library, Holyoke Council on Aging, Holyoke High School Musical, Jazz Ensemble of Mount Holyoke College, Jones Library, Learning in Later Life, Majestic Theater, Massachusetts Senior Games, Music and Arts South Hadley, Music in Deerfield, New Century Theatre, Old Post Orchestra, Pioneer Valley Friends of the Alzheimer’s Association, South Hadley Chorale, South Hadley Council on Aging and Senior Center, Springfield College Homecoming and Reunion, Springfield Symphony Orchestra, UMass Alumni Reunion and Golf Tournament, UMass Department of Dance, UMass Fine Arts Center, Valley Classical, and Young at Heart Chorus.

In all, over $50,000 in cash and hundreds of volunteer hours by The Loomis Communities’ team members and residents were provided to people and non-profit organizations in the Pioneer Valley.

Committee Members:

Residents Betsy Belden, Betty Odell, Elwin Sanborn, Rachel Tierney, Graeme VeitchTeam MembersTina Ferri, Kelley Murphy, Kim Welc, Rob Claflin, Carol Constant

With the goal of having The Loomis Communities residents and team members an integral part of life in the Pioneer Valley, the Community Outreach Committee is delighted to report the following activities in support non-profit organizations across the region in 2019:

• $6,420.00 was raised for the Alzheimer’s Association Memory Walk through walk sponsorships, t-shirt sales, blueberry muffins, and raffles. • $4,241.00 was raised and contributed to the United Way of Pioneer Valley through a live auction, a raffle, a breakfast, lunch, and payroll contributions. • $1,820.00 and hundreds of pounds of food was raised and distributed to the Amherst Survival Center, Neighbors Helping Neighbors, The Food Bank of Western Massachusetts, Open Pantry, and Gandara Center, through food drives and valentine’s cookie sales. • Organizations that held meetings in our three communities during the year were: The Five College Learning in Retirement, Springfield Learning in Later Life, The Springfield Women’s Club, Springfield Photo Club, the Garden Club of Amherst, Friends of the Orchard Arboretum, Upper Orchard and Hampshire Village Associations, Hampshire College, Amherst Shade & Tree Initiative, The League of Women Voters, The Eric Carle Museum, and University of Massachusetts • In-kind support to the Orchard Arboretum, next to Applewood, included water, clerical work, set-up and storage of equipment, and occasional supplies. • Partnerships with area colleges for student learning included Hampshire College, University of Massachusetts,MountHolyokeCollege,Springfield College, and Western New England University. • Approximately thirteen hundred books were contributed to The League of Women Voters of Amherst annual book sale. • Hundreds of pounds of gently used clothing, blankets, household items and equipment were donated to Amherst’s Bangs Community Center, Amherst Survival Center, Cooley Dickinson Hospital, Goodwill Industries, Hospice Shop of the Hospice Fisher Home, St. Jude’s Ranch for Children, Springfield Rescue Mission, Stavros, and The Salvation Army. • Over 150 handmade cards were made and given to children at Baystate and Shriner’s Children’s Hospitals. • Residents and team members made pet crate blankets for Dakin Humane Society animal shelter. • Hand knitted and crocheted preemie blankets, lap robes, shawls, mittens and hats made by residents and donated to area hospitals and agencies.

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Artists in Residence (and some budding artists!)

Many people enjoy the arts, hobbies and other interests after taking up residence in their Loomis home. While some spend more time doing something they have always enjoyed, others learn a new skill, and still others enjoy sharing their skills and knowledge with others.

Shirley Appy had a career in acting prior to moving to Applewood. When she learned that a fellow resident John Walker was teaching a watercolor class she signed up. “I never had the time to take an art class in high school or college, and when I moved here they were offering a watercolor class. Took it, loved it and I thoroughly enjoyed it.” John Walker has worked with watercolors for 76 years. “There is usually at least one and sometimes two students who have a pretty good feel for watercolor, while others are starting from scratch. Most all finish with something that they are a little bit proud of.”

Loomis Lakeside at Reeds Landing resident Nancy Rogers is an award winning quilter who found an apartment with a perfect location to continue enjoying her craft. “Quilting was my life; it is all I wanted to do consistently. When my daughter and I saw this apartment, she said ‘mom your sewing room’ and I said yes of course, it’s perfect!”

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Loomis Village resident, Nissan Bernstien, turned her enclosed porch into an art workspace and paint studio. Nissan, a career commercial artist, has changed her focus from drawings for department stores, to acrylic paintings. Her work was recently featured in an exhibit at Loomis Village in the main hallways on two floors.

Rose Lander’s lifetime passion for teaching music continues in her retirement. Rose teaches Suzuki violin classes to students of all ages in her apartment in Loomis Village. She hosts occasional recitals with her students in the auditorium for the enjoyment of all.

Loomis Lakeside at Reeds Landing Resident Yvonne Cherry enjoyed making teddy bears out of German mohair for many years. Since moving to Loomis, Yvonne joined a knitting group and has begun spinning her own yarn. “I joined this wonderful knitting group. All skill levels are welcome, from beginning to Ruth. Ruth Sandow is the master.” Ruth says everyone in the knitting group has a great time. “From never picking up

needles to some who are pretty good, we have one lady in the group that sits and says ‘what am I making?’ It’s really fun, we have a good laugh.”

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The Community Music School in Springfield was recently awarded a grant to organize twelve rehearsals with some residents of Loomis Lakeside at Reeds Landing that concluded with a performance. For some, the grant gave them an opportunity to try something new, others like Janet Roper, had spent more than 20 years performing with the Wilbraham Women’s Club Chorus group and other groups. All enjoyed the opportunity to perform with young people.

Loomis Village and Loomis Lakeside at Reeds Landing both have woodshops for residents to ply their craft or try something new. Resident John Schechter is one of the driving forces behind developing the Loomis Village woodshop. John got his start in general carpentry when he was young. For him, the shop has a special purpose in the community. “Our goal is for residents to take on whatever projects they wish, whether furniture, toys, or even structure framing.” John says, “Any place that they have an interest, we have an interest in helping them along. Our goal is to build a sense of community.”

Experienced residents like John and Randy Hyvonen are there to offer assistance to both residents and team members. Randy shares, “I’ve been in conversation with at least four different team members about helping them do something,or them coming in and using space; and I am pleased with their excitement. I find it very gratifying getting to know the team members!”

In the woodshop at Loomis Lakeside at Reeds Landing, resident Peter Courtney has spun beautiful wooden bowls from trees cut down by landscapers on the property.

Applewood resident Jerry Weinstein has been an avid pianist for the past 84 years. Jerry continues to play at Applewood. If you see him playing the piano in the front lobby, ask him about “The Applewood Song”. The song has become the un-official anthem of the community. “In my second year of college, I was hired as a music counselor at a local camp. When I moved to Applewood, I changed the words so it could become the camp song for Applewood!”

The glory of taking up residence at The Loomis Communities is that individuals have the time to learn a new art form, to continue enjoying things they’ve done for many years, or to connect with others who have more experience.

Elvira Whiting Ball1843-1915 The Elvira Whiting Ball Award is named for the founding leader of The Loomis Communities who, with a group of Holyoke women over 110 years ago, decided to provide older adults a place to live “exempt from strife”. When there was no Social Security or long-term care insurance, they raised funds for construction of a home for older adults who could not afford private care. In the fall of 1911, the first residents moved to the home on Loomis Avenue in Holyoke, beautiful within and out, dedicated to their comfort and happiness.

The Loomis Communities Elvira Whiting Ball Award is presented to an individual or group that has advanced the mission of The Loomis Communities and personifies the spirit of our founder.

Prior Recipients

2002 Clarke S. Lyon2003 1981 Loomis Board of Directors2004 Lawrence R. Gonneville2005 Joan C. Steiger2006 Gwendolyn Glass2007 Bruce A. Yarber2008 Founding Directors of Applewood2009 Esmat Ezzat2010 Maria Burgee Dwight2011 Jeanne and Robert Potash, Lita and Ken Seyffer2012 Students of the Blessed Sacrament Intergenerational Program2013 Thomas R. Pratt2014 Kathy Bowler 2015 Founding Directors of Loomis Lakeside at Reed Landing2016 Carol C. Katz2017 Rachel E. Tierney2018 Alice Bonner2019 Cynthia Jacelon

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The Elvira Whiting Ball Award for Improving the Lives of Older Adults 2019 HonoreeCynthia Jacelon, PhD RN-BC CRRN FGSA FAAN

Dr. Cynthia Jacelon is a rehabilitation clinical nurse specialist certified in gerontological and rehabilitation nursing. Cynthia was chosen for the Elvira Whiting Ball Award because of her groundbreaking work professionally and in the community to promote well-being in frail older adults. In addition to more than 35 years of nursing practice with older adults and teaching nursing students, Cynthia’s area of research and expertise is promoting dignity, function, self-management of chronic health problems, and independence in older adults.

In her research, she has explored the role of older individuals in affecting the outcomes of their own hospitalization, the processes used by community-dwelling elders to manage chronic health problems, the meaning of dignity to elders, and the role of smart environments in promoting independence.

Cynthia’s work on the concept of dignity is internationally recognized, and her instrument to measure dignity, the Jacelon Attributed Dignity scale, has been used in several places around the globe including Greece and Iran.

Cynthia is Professor and Principal Investigator of the NIH-funded UManage Center for Building the Science of Self-Management and Associate Dean for Academic Affairs Director, PhD Program at the University of Massachusetts, College of Nursing. She has more than 25 years of experience teaching nursing and more than 20 years clinical practice experience in rehabilitation and post-acute care.

She is a fellow of both the American Academy of Nursing and the Gerontological Society of America. Cynthia also enjoys hiking, English folk dancing, raising Portuguese Water Dogs, and spending time with grandchildren.

The Loomis Communities is delighted to honor Dr. Cynthia Jacelon with the Elvira Whiting Ball Award for her outstanding work and lifelong commitment to improving the lives of older adults.

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Board of Directors and Officers2018 - 2019

Board of DirectorsSteve Corrigan, ChairpersonKathleen Bowler, Vice ChairpersonAngela BelmontPaul BreenDeb BuckleySeunghee ChaFletcher DavisJeffrey HaydenDavid HealeyErik KjeldsenPaul LambertWinston LavalleeSara LawrenceAnthony PellegrinoTom PrattDeborah SnowGladys Starks

OfficersLauren Scruggs, President and Chief Executive OfficerMargaret R. Mantoni, Treasurer and Chief Financial OfficerPeter Connor, ClerkMargaret R. Mantoni, Assistant Clerk

CorporatorsAngela BelmontKathleen Bowler Paul BreenDeborah BuckleySeunghee ChaCasey ClarkStephen CorriganBrian CravenCatherine CravenHarry CravenFletcher DavisEllen DonohueJulie DwightLili DwightNancy EddyEsmat EzzatMarilyn GassWayne Gass

Lawrence GonnevilleLinda GonnevilleNorman HalpernJean HazenRobert HazenJeffrey HaydenDavid HealeyWhiting Houston, Jr.Eric KjeldsenPaul LambertWinston LavalleeSara LawrenceMary Jo MaydewPeter McAvoyAnn McIntoshGwendolyn MorrisseyJames MorrisseyMary Alice OsgoodAnthony PellegrinoJohn PietrasThomas PrattBrandon ReedVenus RobinsonMarie RohanManfred RosenkranzJudith RosenkranzThomas SenecalKenneth SeyfferGreg SheehanDeborah SnowKay Sordillo

Governance

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Gladys StarksMary-Anne StearnsJoan SteigerBetsy StevensRichard Whiting, Jr.

Senior Leadership TeamLauren Scruggs, President and Chief ExecutiveOfficer

Margaret R. Mantoni, Treasurer and Chief FinancialOfficer

Robert Claflin, Executive Director, Applewood

Craig Johnsen, Executive Director, Loomis Lakeside at Reeds Landing

Maureen O’Toole, Executive Director, Loomis Village

Toni Hendrix, Human Resources Director

Carol Constant, Director of Community Engagement

Patrick McCarthy, Sodexo Area General Manager

Governance

Members of the Senior Leadership Team provided volunteer hours on boards and committees for the following organizations.

• Art for the Soul Gallery• Association of Black • Business Professionals• Conway Festival of the Hills• Greater Holyoke Chamber of Commerce and Foundation• Holyoke Dementia Friendly Coalition• Holyoke Rotary Club• LeadingAge Massachusetts• Leadership Pioneer Valley• South Hadley Council on Aging and Senior Center• South Hadley and Granby Chamber of Commerce• South Hadley Town Meeting• Springfield Dementia Friendly Coalition• United Church of Bernardston• United Way Pioneer Valley

• West Springfield Capital Planning• Women Non-Profit Leaders, Pioneer Valley

Photos from left:

Loomis Lakeside at Reeds Landing Resident Association: Sitting from left to right: Diane Kjeldsen, Bob Ferguson, Roger Zimmerman, Erik KjeldsenBack row from left to right: Dan Marx, Don Allard, Pat Schifferli, Jim Danalis, Ann McIntosh

AW Resident Council Officer: Roland Chilton, Nancy Eddy, Susan Cramer, John Armstrong, Patricia Wright

Loomis Village Resident Association Leadeship: Seated, Jamie Clauson, Caroly Hoyt, Al Steiner, Shirley Steiner, Ruth Eleris. Standing, Sheila Klem, Linda Gordon, Rita Kropf, Graeme, Veitch, Chris Heckman, Bea Kaplan, Norm Lapointe

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Annual Giving $85,331Memorial and Honoree Giving 3,750 Special Projects* 6,964 Spring Reception 40,111 Total Charitable Gifts 136,136

*Special ProjectsLoomis Lakeside at Reeds Landing Craft FairLoomis Lakeside at Reeds Landing Fitness CenterLoomis Lakeside at Reeds Landing Flagpole

Loomis Communities Supporters Include100% of Board Members 100% of Senior Management and 11 Team Members 37% of Applewood Residents 70% of Loomis Lakeside at Reeds Landing Residents 40% of Loomis Village Residents 61 Business and Corporate Donors 60 Family Members and Friends

Endowment Funds

Principal Restricted and Board Designated Endowment Funds helped The Loomis Communities do this important work in 2019:

• Brought assistance to residents whose financial resources have depleted.

Philanthropy Report

Implemented capital improvements:

• At Applewood: the window and outdoor door replacement project continued; kitchen equipment was purchased; there were lower floor bathroom upgrades including handicap access; and latticework was added to the pergola.

• At Loomis Lakeside at Reeds Landing: The main dining room was completely remodeled and furnished.

• At Loomis Village: all windows were replaced in the Mountainside neighborhood, building materials and supplies were purchased for a Creative Arts Studio in the barn, the chlorine pool was converted to bromide, two pieces of fitness equipment were purchased.

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Founders SocietyDiana BlissDorothy GavinSonja GoodwinBob and Bev HennemanCharles JohnsonWard and Kit LambertEleanor ParkeFelix SalzanoElwin SanbornRobert SmithArt StanleyAlex and Barbara StetynskiPatricia (and Robert) WeblerANONYMOUS (3)

Founders Society Legacy MembersHenry Allen and Edith Perman-AllenPhoebe AmsdenHarold and Ruth BaileyChristine BalchEdward BayonAlbert BerkowitzPriscilla CarterJack ClarkeCarol CraigBarbara CurtisFrank FowlerRalph FowlerTimothy FowlerHorace and Eloise FullerIlva FunkeTheodore GreenMahat GuestJoan Hafey Hafey

Elizabeth HaigWillard and Elizabeth HaleVonnie HayesLouise KennedyAlice Koenigsburger Nancy LaddOtto and Helen LandgrafMary Kay LandonWilliam LiesonReggie LudwigMary LynchMargaret MaloneyRobert MarkarianRichard MartinLouise MerrittJeanne, Mary and Rebecca MurdochMaril O'MalleyKen and Kathleen PadelfordSamuel PotsubayArlottie PottsArthur RankinRichard and Jean ReadNorma SampsonBarbara SheldonWalter and Phyllis SmithBarbara StanleyClio StearnsJohanna SusatThomas TamblynCaroline TurtleEllen TuttleElizabeth WaringHans and Edith WayneL. Albert and Barbara WebbDorothy WheatElizabeth Ryan Wolfe

Founders Society have named Loomis as beneficiary of a planned gift. Such gifts might include a bequest, charitable income gift, partial entrance fee refund designation, or gift of life insurance.

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Benefactors $5,000 and above Mountainview Landscapes and Lawncare PeoplesBank Sustaining $2,500 - $4,900 Goss & McLain Insurance Smith Brothers Patron $1,500 - $2,499 Lyon & FitzpatrickSpecialized Construction

Platinum $1,000 - $1,499 Atlantic Charter Insurance B-G Mechanical Service Retirement Dynamics Select Rehabilitation

Gold $500 - $999 Aladco Linen Service Andrew and Associates Bert Hill Moving and StorageCBIZ Tofias Complete Restoration SolutionsGMH Fence Co.Herbert J. Sims & CompanyHolyoke Millwork & Lumber Co. Mercier Carpet Service O'Connell Care at Home Paul Robbins AssociatesPreferred Pharmacy SolutionsWestfield Savings Bank

Silver $250 - $499 Altus DentalAssociated Flooring Burkhart, Pizzanelli P.C. Clay & Associates

Contractors Home AppliancesFini's Plant Farm Forastiere Smith Funeral HomesHealey & Associates Innovative Business SystemsMiracle MethodNorthern Tree ServicePancione Painting Whittlesey

Bronze $150 - $249Adam Quenneville Roofing & SidingBelmont Laundry The Darcy CompanyDiscount Office FurnitureHackworth Systems Kitchen Concepts & Design Center Kittredge EquipmentMassachusetts Senior Care AssociationReminder PublicationsSummerlin Floors T.J. Conway CompanyUTCA Unemployment Tax Control Associates Viking Kitchen CabinetsWhiting Oil Corporation

Sponsors up to $149 Holyoke Credit UnionLee Audio 'N Security

In-Kind SupportAladco Linen ServicesCarey’s FlowersLiquors 44Sodexo Senior Services

Individual Donor LevelDonor LevelBarbara BanikSanford and Elizabeth BeldenKathleen BowlerPaul BreenDeborah Perry and Peter CourtneyDonald DonihueLawrence and Linda GonnevilleFletcher DavisTeresa HarrisDavid and Marty HealeyWhiting and Helene HoustonSara LawrenceLucille LeamonLandis and Gail MarkleyEdith McEvoyDorothy O'ConnellManfred and Judith RosenkranzKenneth SeyfferJoan SteigerMichael and Mary TarailRachel TierneyShirley Zimmerman

Friend LevelDonald BlissJulian and Roberta CrowellEarl DietzJane FergusonMarion FischettiWayne and Marilyn GassJanet HaleMarguerite HornMary KatesBradley and Carol KatzHelen KidessMuriel Kowlessar

Harold and Janet KruegerJohn LesikSally LesikEleanor ParkeJohn PietrasRichard PiniJeanne PotashBrandon Reed Julie SicilianoDonald and Anna SibleyElizabeth StrohmanRuth Tompkins

Could not attend Arax CharkoudianUrsula ColemanSusanne FriedmannRandall and Karen HyvonenLilian RandallRobert Russell

Thank you to our 2019 Spring Reception Business Sponsors and Friends for your support!

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*Five or more years of continuous giving

**Ten or more years of continuous giving

***Fifteen or more years of continuous giving

Every effort has been made to assure the accuracy of this list. Please report any errors or omissions to Carol Constant at 413-532-5325.

Honor Roll of Contributors in 2019Thank you to these individuals and groups for their generous support of The Loomis Communities!

Benefactors $5,000 +Joanne Murphy

Sustaining Sponsors $2,500-$4,999Shirley Appy ** Seunghee Cha Scott and Anne Daniels Patron Sponsors $1,500-2,499John and Elizabeth Armstrong Thomas and Jane Hazen **** Wendell Ritchie Lauren Scruggs * Philip and Nancy Standel Joan Steiger ****

Platinum Sponsors$1,000-$1,499 Thomas and Helen Arana ** Doris Bernardin Peter and Marlene Connor **** Fletcher and Elizabeth Davis *Dorothy Gavin ** Arthur and Elizabeth Gionti **Toni and Joseph Hendrix *Ann Mann * Edith McEvoy Jerome and Nancy Myers * Elizabeth Odell *** Norman and Robin Robinson Janet Roper * Thomas and Lois Schwab Anonymous (2)

Gold Sponsors $500-$999Jean Anwyll *** Paul Aronson Judith Ashkin Sanford and Elizabeth Belden Judy Boehlert James Bralla *Albert and Janet ChevanPearl Claunch Stephen and Maureen Corrigan * Elliott Fortescue * John Foster * Graham and Linda Gordon * Janet Hale * Marguerite Horn Mark and Karen Jackson *** Craig Johnsen * Charles Johnson ** Sara Lawrence ** Margaret Mantoni ***Alfred and Sally Motzer * Maureen O'Toole Peter Courtney and Deborah Perry Harold and Isabelle Pilskaln Robert Russell **Thomas Senecal *Robert Smith * Rachel Tierney * Andrea Weisberg Shirley Zimmerman * Anonymous (2)

Silver Sponsors $250-$499Caral Potvin and Denise Beaulieu ** Josephine BellewVidor and Nissan Bernstien Donald Bliss ** Paul and Elizabeth Breen Arax Charkoudian Joan Ciruti ** Robert Claflin *** Dianne Clinton Ursula Coleman * Carol and Rick Constant ** Earl Dietz Nancy Eddy **** Marion Fischetti * Bob and Barbara Franzini Kristine Furkey Eugenie Garman Robert and Jean Hazen ** David and Marty Healey *** Ann Heropoulos Rosalie Kelley Ralph (Nick) Kendall David Klekotka **Harold and Janet Krueger Paul Lambert Normand and Lorraine Lapointe Jerold and Priscilla Mann * Jeffrey and Annabelle Markey Landis and Gail Markley * Mary Jo Maydew * Patricia McMahon * Barbara Murphy * Helene Opocensky John and Mary Alice Osgood ***

Eleanor (Andy) Parke ** Jeanne Potash *** Lilian Randall Donald Reed Lois Reel Ann Riker Manfred and Judith Rosenkranz ***Peter and Suzanne Sanborn ** David Schmidt

Bronze Sponsors $150-$249Ione Albertson Sandra Barbeau * Angela Belmont Mary Boulais * Kathleen Bowler Lucille Breen ** David CarlsonHelen Casey Casey Clark *** Sharon Connor **Julian and Roberta Crowell Katherine Duclos Margaret Dumbaugh Carolyn Ehrenfried Barbara Falvey * Jane Ferguson Tina and Jay Ferri Matthew Giroux *Lawrence and Linda Gonneville *** Bernyce Grant Frank and Joan Hale Norman Halpern ** Veronica Harnois Harold (Jack) Henry * Carol Howe Elizabeth Kelsey Helen Kidess ** Erik and Diane Kjeldsen Muriel Kowlessar *

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Win and Peg Lavallee John Lesik Nancy MacCallum * Curtis and Janet Mandeville *** Patrick and Kimberly McCarthy * Lenore Miller Nancy Nieske ** JoAnne and Stephen O'Neil * Anthony Pellegrino *Robert and Regis Perkins John and Emily Pietras ***Tom Pratt **** Nancy Rogers * Alice Roumas Felix Salzano ** Roger and Patricia Schifferli Marion Schmidt *Claudine Sheffield * Marcia Spencer Gladys Starks John Walker ** Ann Weickert Patricia Wright Anonymous (5)

Friend up to $149Barbara Banik Jeremy Barber Carolyn Baston Jane Beebe Barbara Blank ** Bernice Bonchi Anna Boulden Deb Bouyea Linda Bowman Andrea and David Brennan ** Patricia Brown Shirley Brown ** Robert Bucknell Stewart Bussin Anne Cann **

Donald Cheetham *Yvonne Cherry Rona Conrad Susan Cramer Janet Daniels Mimi Darrow Daniel Delude Dorothy Dempesy ** Donald Donihue * Anton and Joanne Dutton Julie Dwight *** William and Mavis Efthim Mary Falk Barbara Falvey * Mary Beth Fine Lynne Forbes ** Margery Forbes Susanne Friedmann ** Susan Friedrich Jubinville Wayne and Marilyn Gass *** Barbara Gerber Vivian Gladden-Jones Jane Harrington ** Teresa Harris * Jeffrey and Mary Hayden Audrey Heinrichs *Whiting and Helene Houston ** Claire James * Edward Januszkiewicz William Kaar Beatrice Kaplan * Mary Kates *** Brad and Carol Katz **** David Keith Lucille Leamon Lorraine Lis Hillary Loftus David and JoAnn Longworth * Robert Mareneck Carl and Sharon Matuszek Ann McIntosh ** Lynn Medoff Leonard Melnick * Donna Mugnier

Kelley Murphy Katherine Naughton * Jeffrey Newman Frederick and Phyllis Nieske Brandin Nieves Dorothy O'Connell Deb PeaveyEdward and Dorothy Perrella * Richard Pini Rebecca Podsiadlo Jack Raffel Brandon Reed * Thomas and Kathleen Rice *** Carol Roberts Robert Robertson Marion Ruggles ** Anne Rydell Ruth Sandow Owen and Eileen Santer Peggy Sheldon Donald and Anna Sibley Irving Slitzky Carolyn Spencer *Drewey Darnell and Rita Starzyk Gabrielle Thomes Ruth Tompkins Aaron Trehub Kevin and Maureen Trombly Richard and Theresa Weston Julia Winetrout * Anne Winterheld Joseph and Angela Wright *** Anne Yesu Anonymous (9)

Gifts in KindMiriam Berg Rose Chapman Rona Conrad Elisabeth Hopkins Julie Howard Joan Lindeman Rebecca Levine Jean Meister Nancy Nieske Esta Pekow Dorothy Rosenthal Barbara Tinker

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Gifts in Memory and Honor

Gifts in MemoryMartha Anywll Jean Anywll

Norma Bagnall Carol Constant Lauren Scruggs Felicia Barber Jeremy Barber

Theresa Berg Lauren Scruggs

Theresa Boudreau Susan Friedrich Jubinville

Hope Cantell Charles Johnson

Julian Crowell Charles Johnson

William and Mary Dillon Curt and Janet Mandeville

Ed Edler Jane Harrington Frank Hale Charles Johnson

Lelah Duskin Charles Johnson

Diane Ferguson Charles Johnson

Jane Hazen Lauren Scruggs Joseph and Angela Wright

Robert Healy Lauren Scruggs

Waldo Heinrichs Patricia Brown

Tony Heropoulos Charles Johnson Patricia McMahon

Lisa Izdepski Patricia Brown Charles Johnson

Rita Longworth JoAnn and David Longworth

Ed Marzo Charles Johnson

Robert McMahon Bonnie Cohen's work friends Barbara and Alan Gerber Ann Heropoulos Charles Johnson Betsy Strohman

Kathleen Morehead Charles Johnson

George Nieske Donald Bliss Patricia Brown Carol Constant Claire James Charles Johnson David Keith Patricia McMahon Barbara Murphy Frederick and Phyllis Nieske Eleanor Parke Janet Roper Felix Salzano Owen and Eileen Santer Betsy Strohman Kevin and Maureen Trombly

Barbara Olmstead William and Mavis Efthim Charles Johnson Betsy Strohman

Regis Perkins Patricia Brown Charles Johnson Patricia McMahon

Stella Rogers Jane Beebe Anton and Joanne Dutton William Kaar Staff at the Robert Frost Library Ruth Schmidt Lauren Scruggs

Arnold and Elaine Trehub Aaron Trehub

Everett Wall Judith, Richard, and Stephen Wall

Harry Wolfe Janet Daniels Maureen Hampton Edward Januszkiewicz Jeff and Annabelle Markey Carl and Sharon Matuszek Norman and Robin Robinson

William Zimmer Charles Johnson Gifts in Honor

Dan Marx Stew Bussin

Ann McIntosh Elizabeth Strohman

Robert Russell Jerold and Priscilla Mann

Janet Veitch Janice Keefe

Gifts in Kind in Memory

Gloria Berenson Julie Howard

Sol Berg Miriam Berg

Martha Bralla Jim Bralla

Edward Chapman Rose Chapman

David Brandon Conrad Rona ConradEdward Harvey Conrad Rona Conrad

Albert and Edith Harris Rona Conrad

Melvin Meister Jean Meister

Emily Perkins Taylor Barbara Tinker

Zina Tillona Patricia Tillona

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Assets 2019 2018

Current assets:Cash and cash equivalents $ 6,190,296 $ 6,520,945 Accounts receivable - residents, net 665,612 404,156 Accounts receivable - other 558,204 991,192 Prepaid expenses 468,690 472,656

Total current assets 7,882,802 8,388,949

Assets limited as to use 6,862,428 11,761,859 Investments 29,278,354 24,279,604 Deferred expenses, net of accumulated amortization 135,715 145,170 Property and equipment, net 48,163,396 48,944,781 Escrow receivable 350,000 400,000 Right-of-use asset, operating lease 1,408,000 1,410,000 Beneficial interest in perpetual trusts 1,227,331 1,045,438

Total assets $ 95,308,026 $ 96,375,801

Liabilities and Net Assets

Current liabilities:Accounts payable $ 705,719 $ 628,345 Accrued expenses and other current liabilities 1,537,526 1,490,061 Current maturities of bonds and mortgage notes payable 1,274,173 1,213,221 Current portion of refundable entrance fees 8,982,961 9,259,895

Total current liabilities 12,500,379 12,591,522

Long-term liabilities:Bonds and mortgage notes payable, net of current maturities 15,521,462 20,783,582 Deferred entrance fees, net 2,588,561 3,818,019 Refundable deposits 573,600 497,700 Refundable entrance fees 63,920,121 61,695,431 Deferred gain on sale of property and equipment 350,000 400,000 Operating lease liability 1,612,000 1,601,000 Liability under charitable gift annuities 83,351 83,536

Total long-term liabilities 84,649,095 88,879,268

Total liabilities 97,149,474 101,470,790

Net assets:Without donor restrictions (6,823,721) (9,413,602) With donor restrictions 4,982,273 4,318,613

Total net deficit (1,841,448) (5,094,989)

Total liabilities and net assets $ 95,308,026 $ 96,375,801

LOOMIS HOUSE, INC., LOOMIS COMMUNITIES, INC., AND

Consolidated Balance Sheets

LOOMIS SENIOR LIVING, INC.

December 31,

See accompanying notes to the consolidated financial statements. 3

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Financial Report

2019 2018

Total Operating Revenues 24,703,479 24,100,626

Expenses: Salaries and Benefits 12,603,793 11,711,812 Supplies and Other 9,592,948 8,993,087 Depreciation, Amortization, and Interest 3,887,216 5,015,600Total Expenses 26,083,957 25,720,499

Operating Gain (Loss) (1,380,478) (1,619,873)

Non-Operating Revenues 4,634,019 (1,330,493)

Net Gain (Loss) 3,253,541 (2,950,366)

Days Cash on Hand 488 489

Reserve Ratio (2) 1.71 1.08

Debt Service Coverage Ratio (3) 1.63 1.60

NOTES :(2) Reserve Ratio required under Bond Agreement is .30

(3) Debt Service Coverage Ratio required under Bond Agreement is 1.20

Financial Performance

Excerpts from the Audited Combined Financial Reports & Supplementary Information. For more information about the Audited Reports, please contact Carly Cavanaugh at (413)532-5325.

The Loomis Communities Investments(as of December 31, 2019)

General Investments ..........................................................................................................................................$10,299,123 Board Designated Endowment ............................................................................................................................$9,424,858 Used according to the Endowment Spending Policy established by the Board of Directors.

Bond Proceed Fund ..............................................................................................................................................$2,616,910 Restricted for the repayment of debt or the construction of certain health care facilities.

Barbara Sheldon Trust ..........................................................................................................................................$1,882,827 Principal restricted, the income is directed each year, according to need, by the Board of Directors. Principal Restricted Funds ....................................................................................................................................$1,632,396 A. Horace and Eloise Fuller Friendship Fund-Principal restricted. Earnings are used to subsidize residents with financial need. B. Ellen Tuttle Friendship Fund-Principal restricted. Earnings are used to support residents with financia need at Loomis House and Loomis Village. C. Arthur Rankin Nursing Center Equipment Fund-Principal restricted. Earnings are used to purchase equipment at the Loomis House Nursing Center. D. Arthur Rankin Friendship Fund-Principal restricted. Earnings are used for the Loomis Communities Friendship Fund.

Arlottie Potts and Louise Merritt Endowment Funds ......................................................................................... $1,227,331 Principal restricted, the income is directed each year, according to need, by the Board of Directors. Wright Charities .................................................................................................................................................... $1,380,862 Principal restricted, four percent of this principal restricted fund is used to subsidize the fees for residents from Easthampton, Westhampton and Southampton who otherwise could not afford to live at Loomis House. Applewood Funds Applewood Residents Assistance Funds .............................................................................................................$72,890 Applewood General Fund .....................................................................................................................................$83,563

Loomis Communities Friendship Funds ................................................................................................................... $52,820 Not principal restricted, available to support residents whose financial resources are not adequate to pay their regular fees. Loomis Lakeside at Reeds Landing Philanthropic Fund ....................................................................................... $311,122 Not principal restricted, available for staff scholarships, resident Friendship Funds and other purposes that will benefit the residents of Loomis Lakeside at Reeds Landing.

Loomis Lakeside at Reeds Landing Memorial Reserve Fund ............................................................................... $379,365 Not principal restricted, held at the Community Foundation of Western Massachusetts for the benefit of Loomis Lakeside at Reeds Landing.

Loomis Lakeside at Reeds Landing Fund .................................................................................................................$24,871 Permanently endowed fund, held at the Community Foundation of Western Massachusetts for the benefit of Loomis Lakeside at Reeds Landing

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Your support helps assure that The Loomis Communities: Provides innovative programs and opportunities forresidents and team members.

Remains financially strong and responsive to the needs of residents today and in the future.

All nursing home residents receive the same outstanding care regardless of their financial means.

Gift Designation:Your gift may be restricted for a particular purpose or community, or it may be unrestricted for use where most needed.

Gifts may be made by:CheckChecks may be made payable to The Loomis Communities and mailed to: 246 N. Main Street, South Hadley, MA 01075.

Credit CardVisa and MasterCard gifts are accepted on our secure website www.loomiscommunities.org. Click on Giving.Securities Gifts of appreciated stocks or bonds may be an ideal way to make your gift and reduce your capital gains tax.

BequestsNaming The Loomis Communities as a beneficiary in your will is the simplest and easiest way to provide a lasting gift.

Entrance Fee Refund Designation or AnnuityA charitable gift annuity created from a portion of a resident’s entrance fee refund will give you income for life utilizing an asset that would not otherwise be accessible for your use.

Do you need more information?Please contact Carol ConstantDirector of Community Engagement (413) 588-5184 or philanthropy@loomiscommunities.org.

GivingThe Loomis Communities Investments(as of December 31, 2019)

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Corporate Offices246 N. Main StreetSouth Hadley, MA 01075

www.loomiscommunities.org

413-532-5325800-865-7655 Toll Free413-532-8676 Fax

The Western MassachusettsPioneer in Senior Living