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The Matrix Inverted: A Primer in the Theory of GLMs CAS Annual Meeting New Orleans November 9-12, 2003 Gilbert Korthals, FCAS, MAAA, Assistant Vice President, Actuary GuideOne Insurance, 515.267.5277, [email protected]

The Matrix Inverted: A Primer in the Theory of GLMs CAS Annual Meeting New Orleans November 9-12, 2003 Gilbert Korthals, FCAS, MAAA, Assistant Vice President,

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Page 1: The Matrix Inverted: A Primer in the Theory of GLMs CAS Annual Meeting New Orleans November 9-12, 2003 Gilbert Korthals, FCAS, MAAA, Assistant Vice President,

The Matrix Inverted: A Primer in the Theory of GLMs

CAS Annual Meeting

New Orleans

November 9-12, 2003

Gilbert Korthals, FCAS, MAAA, Assistant Vice President, Actuary

GuideOne Insurance, 515.267.5277, [email protected]

Page 2: The Matrix Inverted: A Primer in the Theory of GLMs CAS Annual Meeting New Orleans November 9-12, 2003 Gilbert Korthals, FCAS, MAAA, Assistant Vice President,

Encounters Along the GLM Path

Preparing for the trip

Modeling curves

Implementation speed bumps

Page 3: The Matrix Inverted: A Primer in the Theory of GLMs CAS Annual Meeting New Orleans November 9-12, 2003 Gilbert Korthals, FCAS, MAAA, Assistant Vice President,

Choosing the Vehicle & Features

Software

Hardware

Driver

Page 4: The Matrix Inverted: A Primer in the Theory of GLMs CAS Annual Meeting New Orleans November 9-12, 2003 Gilbert Korthals, FCAS, MAAA, Assistant Vice President,

Packing the Van

Data collection

Coding

Exposures

Other situations

Page 5: The Matrix Inverted: A Primer in the Theory of GLMs CAS Annual Meeting New Orleans November 9-12, 2003 Gilbert Korthals, FCAS, MAAA, Assistant Vice President,

Data Collection

Amount of data: Minimum 50k to 100k earned exposures

Different sources

Matching records

External data

Sources? Cost? Usability?

Page 6: The Matrix Inverted: A Primer in the Theory of GLMs CAS Annual Meeting New Orleans November 9-12, 2003 Gilbert Korthals, FCAS, MAAA, Assistant Vice President,

Coding Definitions

Thoroughly know your codes Check for reasonableness

Mapping Codes change over time Territory #’s, BI limits

Integrity

How good are the codes?

Still being updated?

Driver/vehicle assignments

Page 7: The Matrix Inverted: A Primer in the Theory of GLMs CAS Annual Meeting New Orleans November 9-12, 2003 Gilbert Korthals, FCAS, MAAA, Assistant Vice President,

Exposures

Balance # of variables and exposures Try to have 50+% of field populated

Re-map smaller exposures

CW vs state specific analysis?

Low frequency exposures

Page 8: The Matrix Inverted: A Primer in the Theory of GLMs CAS Annual Meeting New Orleans November 9-12, 2003 Gilbert Korthals, FCAS, MAAA, Assistant Vice President,

Other Data Situations Treatment of CWP’s

Can model handle severity = 0?

Records with negative amounts Can model handle?

Excess vehicles What driver chars.

do you assign?

Orphan claims

Software

Page 9: The Matrix Inverted: A Primer in the Theory of GLMs CAS Annual Meeting New Orleans November 9-12, 2003 Gilbert Korthals, FCAS, MAAA, Assistant Vice President,

On the Highway - Modeling

Counterintuitive results

Factor categorization

Business decisions

Page 10: The Matrix Inverted: A Primer in the Theory of GLMs CAS Annual Meeting New Orleans November 9-12, 2003 Gilbert Korthals, FCAS, MAAA, Assistant Vice President,

Counterintuitive Results

Interpretation issue

Example - limits & deductibles

Near aliasing

Look at each year to see if pattern consistent

Look at other coverages

Page 11: The Matrix Inverted: A Primer in the Theory of GLMs CAS Annual Meeting New Orleans November 9-12, 2003 Gilbert Korthals, FCAS, MAAA, Assistant Vice President,

Factor Categorization

Categorization Creating a new variable from two or more

other variables – sex and marital status

Myriad of choices & combinations

Need sufficient exposures and claims

Goal is not to find as many combinations as possible

Goal is to find ones too powerful to ignore

Page 12: The Matrix Inverted: A Primer in the Theory of GLMs CAS Annual Meeting New Orleans November 9-12, 2003 Gilbert Korthals, FCAS, MAAA, Assistant Vice President,

Decision Time Considerations

When to change current rates/relativities

How far to change current rates

What new variables to include

Removal of variables impacts interaction among remaining variables

Competition & comparing to existing rates

Page 13: The Matrix Inverted: A Primer in the Theory of GLMs CAS Annual Meeting New Orleans November 9-12, 2003 Gilbert Korthals, FCAS, MAAA, Assistant Vice President,

Competition

Who to look to?

How similar is their rating system to yours?

How similar is their book of business to yours?

Page 14: The Matrix Inverted: A Primer in the Theory of GLMs CAS Annual Meeting New Orleans November 9-12, 2003 Gilbert Korthals, FCAS, MAAA, Assistant Vice President,

Comparing to Competition & Existing Rates

Re-rating book of business

Retention analysis

Leaving money on the table

Know your marketing opportunities

Finalize rating plan Understand impact of

tempering or excluding variables

Page 15: The Matrix Inverted: A Primer in the Theory of GLMs CAS Annual Meeting New Orleans November 9-12, 2003 Gilbert Korthals, FCAS, MAAA, Assistant Vice President,

Managing Market Disruption

No easy answer

To convert or not to convert

Conversion choices Look at matching price points

(assuming you have the data and allowed by regulators)

Allow swings (with or without capping)

Remember credit scoring

Page 16: The Matrix Inverted: A Primer in the Theory of GLMs CAS Annual Meeting New Orleans November 9-12, 2003 Gilbert Korthals, FCAS, MAAA, Assistant Vice President,

Dealing with Other Audiences

Senior management

Underwriting

Systems

Regulators

Page 17: The Matrix Inverted: A Primer in the Theory of GLMs CAS Annual Meeting New Orleans November 9-12, 2003 Gilbert Korthals, FCAS, MAAA, Assistant Vice President,

End of the Road?

Not a once in a lifetime vacation

Fear of breakdowns, detours, squabbling kids and unknown

Page 18: The Matrix Inverted: A Primer in the Theory of GLMs CAS Annual Meeting New Orleans November 9-12, 2003 Gilbert Korthals, FCAS, MAAA, Assistant Vice President,

Questions?Questions?