The New World of Work- Mobile Information Worker

Rick Anderson Microsoft, MCB Solution Specialist (Enterprise)

Peter Brown Microsoft, MCB Solution Specialist (Mid-Market)

Agenda

• What does IW Windows Mobile look like?• DEMO – live or let die!• Flexibility of End Points – wider choice• Device platform complete • Mobile by Numbers• Spotlight Partner Case Study

Access Control

Firewall

Microsoft Mobile Business Strategy

Team Workspaces

E-mail

Web & Video Conferencing

Documents

& Files

Calendaring

Instant Messaging

Identity & Presence

LOB Applications

Intranet Web Applications

Managed Managed PCPC

Mobile & Mobile & Traditional Traditional

DevicesDevices

Unmanaged PCUnmanaged PC(Home PC, Kiosk, etc)(Home PC, Kiosk, etc)

From any deviceor location

… to people, toolsand resources

Securely Managed by IT

IMPROVE USER IMPROVE USER PRODUCTIVITY AWAY PRODUCTIVITY AWAY

FROM THE DESK FROM THE DESK THROUGH MOBILE THROUGH MOBILE

ACCESS TO:ACCESS TO:

- Messaging- Messaging- Documents- Documents- Search- Search

DRIVE BUSINESS DRIVE BUSINESS RESPONSIVENESS RESPONSIVENESS WHILE AWAY FROM WHILE AWAY FROM THE DESK THROUGH THE DESK THROUGH MOBILE ACCESS TO:MOBILE ACCESS TO:

- Mobile Forms & Portals

- Business Intelligence & Reporting

- Custom Mobile Apps

Solution Evolution

FundamentalFundamental

•Provides the fundamental solution that empowers mobile workers with adaptable infrastructure and departmental applications•Enables mobile access to data•Provides efficient data management and integrated search capabilities to mobile devices

ComprehensiveComprehensive

•Extends mobile access to communication and collaboration tools•Enhances process participation away from the desk•Improves mobile access to data reporting and analysis tools

LeadingLeading

•Streamlines mobile access to corporate data•Enables seamless communication and collaboration with external partners from mobile devices•Enables mobile access to enterprise-wide reporting and analysis tools

DEMODEMO

Mobile worker meets Windows Mobile

Update Calendar Appointment

Smart filter Contacts & Search GAL

Search Server for email

Sharepoint Link to Excel

Amend Excel and Send in Email to Customer

UC IM Contact to confirm email has arrived

Look up BI Stats on customer to gather more intelligence

Live Search Customer details and location

Exchange ActiveSync

Apple

OTHER

E66 E71

Samsung i200

LG KS20

Apple iPhone

Windows Mobile Standard(aka – Smartphone)

Non-touch platform designed for one handed use

Mobile Office optional

Windows Mobile Professional(aka – Pocket PC)Touch screen - enabled for flexible input

Mobile Office included

Choice – Windows Mobile Device Categories

Both are great options for Mobile Messaging

VIDEOVIDEO

Mobile by Numbers $$

297

124

149

24

517

18,000

18,000,000+

$ attach revenue of software and services per device

$ of attach server and tools revenue per device

$ of managed services device

$ of infrastructure deployment services per device

$ Unified Communications per device

Number if applications available today and growing

Number of Windows Mobile Sold in FY08

Competitive Overview

Biz Applications

Biz Productivity

App Platform

Infrastructure

Windows Mobile in Summary

• 160 Operators Worldwide

• Top Device Manufacturers

• Growing Faster Than The Market

• Windows Mobile 6.1

• System Center Mobile Device Manager

• Leverage Infrastructure and Skills

IDC expects Windows Mobile OS phones to continue to annually outsell Apple iPhones in both consumer and enterprise shipments, and by 2012, Windows Mobile is expected to double sales over iPhone in the consumer space, and have nearly nine times the amount of enterprise deployment.

– IDC, Worldwide Enterprise Converged Mobile Device 2008-2012 Forecast and Analysis," Doc # 212092, May 2008

“Microsoft is clearly offering a much more competitive solution that will spur on adoption of its mobile solutions to the detriment of key competitors RIM and Nokia/Intellisync”.

– Kitty Weldon, Current Analysis

Material in this presentation may be subject to NDA and/or the confidentiality clause in your MSPP Agreement.

Partner Success Story

Ben JohnstonNational Solutions Manager, MS-AI

About Dimension Data

• DD : Network Integration, ExpressData, DD Learning Solutions• ~1,200 in AU, ~13,000 in group globally• ~$3.8B USD in turnover FY07• 6 LoBs : Tech, PS, MS

• MSFT Credentials– Global Alliance Partner– Gold Partner [Information Worker, Advanced Infrastructure, UC,

Licensing, Learning ... multiple specialisations]– Partner Advisory Councils [PACs]– Global and Aust. Award Recognition – TAP and Launch Partner [Office System 2007, Exchange 2007, Vista]– Deployment Service Partner [DDPS, SDPS, OBVPS]– MSFT [QLD] Spotlight finalist since inception [2001]

Material in this presentation may be subject to NDA and/or the confidentiality clause in your MSPP Agreement.

The New World of Work with MobilitySuncorp’s Enterprise Intranet Journey

Material in this presentation may be subject to NDA and/or the confidentiality clause in your MSPP Agreement.

• The Suncorp Group is one of Australia's leaders in banking, insurance, investment and superannuation.

– 450 Offices.– 17,000 employees. – 7 Million customers.

• A growing and dynamic business, coping with a lot of change.

The New World of Work with MobilitySuncorp’s Enterprise Intranet Journey

Material in this presentation may be subject to NDA and/or the confidentiality clause in your MSPP Agreement.

The New World of Work with MobilityIncident Management System [IMS]

• Largely manual and paper based DR Governance Plan.• Issues with maintenance and accuracy • Challenges mobilising and managing team • Lack of automation.• Lack of audit trail.• Lack of performance management reporting • Limited opportunity to optimise DR performance

Material in this presentation may be subject to NDA and/or the confidentiality clause in your MSPP Agreement.

The New World of Work with MobilityIncident Management System [IMS]

Material in this presentation may be subject to NDA and/or the confidentiality clause in your MSPP Agreement.

The New World of Work with MobilityIncident Management System [IMS]

• Automated Provisioning : IMS Site

Material in this presentation may be subject to NDA and/or the confidentiality clause in your MSPP Agreement.

The New World of Work with MobilityIncident Management System [IMS]

• Automated Provisioning : Team Mobilisation

Material in this presentation may be subject to NDA and/or the confidentiality clause in your MSPP Agreement.

The New World of Work with MobilityIncident Management System [IMS]

• Automated Provisioning : Team Mobilisation– Skills– Availability– Proximity

Material in this presentation may be subject to NDA and/or the confidentiality clause in your MSPP Agreement.

The New World of Work with MobilityIncident Management System [IMS]

• Incident Management : Analysis and Planning [Team Comms, Collab, ECM]

Material in this presentation may be subject to NDA and/or the confidentiality clause in your MSPP Agreement.

The New World of Work with MobilityIncident Management System [IMS]

• Incident Management : Approvals and Transition

Material in this presentation may be subject to NDA and/or the confidentiality clause in your MSPP Agreement.

The New World of Work with MobilityIncident Management System [IMS]

• Server– SharePoint 2007 Platform– Exchange 2007– Office Communication Server [OCS] 2007– Microsoft Live Services

• Client– Office 2007– Outlook 2007 – Groove 2007 – Microsoft Office Communicator [MOC] 2007

• Device– Windows Vista [Tablet] – Windows Mobile 6.1

• Partners : Microsoft, Emantra, vodafone, lenovo

Material in this presentation may be subject to NDA and/or the confidentiality clause in your MSPP Agreement.

The New World of Work with MobilityIncident Management System [IMS]

Suncorp Benefits

• Improved ROI

• Efficiency

• Compliance

• Flexibility

• Online and Offline Support

Material in this presentation may be subject to NDA and/or the confidentiality clause in your MSPP Agreement.

Mobility - What It Has Meant For Us As A PartnerRevenue And Opportunity

• Suncorp– Unlock new value with existing infrastructure, minimal incremental

additional investment.– Broader adoption demand = improved ROI.– New patterns for re-use.

• Dimension Data– Opportunity to extended our existing IW solutions capability and value

proposition.– Broadens the solution footprint…

– New integration opportunities.– New market sector opportunities.

– New opportunities to Partner.

Material in this presentation may be subject to NDA and/or the confidentiality clause in your MSPP Agreement.

Call To Action – Get "Mobile Ready"• Include Mobility in your PSP’s• Attend next Mobility Sessions• Thursday, Aug 7: Delivery Standard MOE – The White Space

Opportunity in Enterprise and MidMarket• Join the Mobility Competency (talk to an MCB resource at the

Brightpoint Booth)• More info at

https://partner.microsoft.com/global/productssolutions/mobility• Stay informed!  • Sign up to receive the new Mobility Solutions RSS Feed at

https://partner.microsoft.com/global/40070648 • Use Windows Mobile yourself (Brightpoint Booth – APC event special

deals)• Build on your existing business, create a Mobility Practice