The next stage in patient safetydocshare01.docshare.tips/files/9261/92615309.pdf · The next stage in patient safety for BEDSIDE BARCODING HYATT REGENCY ORANGE COUNTY TRUE GRIT REQUIRED!

The next stage in patient safety

for BEDSIDE BARCODING

HYATT REGENCY ORANGE COUNTY

TRUE GRIT REQUIRED!

Runaway errors harm patients, take lives, destroy careers, and rob

budgets. Reining them in with barcode-point-of-care (BPOC) systems

requires TRUE GRIT.

The unSUMMIT’s experienced presenters set the stage to identify the best tools and refine best practices for BPOC technologies — all for catching

errors where it matters most.

About to board the next stage in patient safety? Barely hanging on?

Already a far piece down the road?

The unSUMMIT is for you.

May 2-4, 2012 • Anaheim

“Sorry don’t get it done, Dude” – John Wayne

The unSUMMIT2012 ||| May 2-4 ||| Hyatt Regency Orange County, Anaheim CA ||| www.unSUMMIT.com 2

When it comes to safety at the point of care, The 2012 unSUMMIT is taking the reins.

• Pre-Conference Workshop

• Keynote: Brian Goldman, MD ER physician, author, and CBC show host of White Coat, Black Art

• Attendees Benefit from Basic and Advanced Tracks

• Earn up to 14.75 Continuing Education Hours for Pharmacists, Nurses, and Laboratorians

• Peer Networking Provides Valuable Lessons and Encouragement Along the Way

• Vendor Exhibits of Comprehensive BPOC-Related Technologies and Resources

The unSUMMIT is the premier educational event for hospitals interested in Barcoding at the Point of Care (BPOC).

Since 2005, our mission has been to bring together those who shared our passion for patient safety and to provide them

with an environment where that passion can develop into best practice. Industry-wide overviews and process theories are useful starting points, but to affect real

change, care providers need the tools and lessons gained from

real-world experience.

The 2012 unSUMMIT for Bedside Barcoding offers three days of action-

oriented education and invaluable networking that will equip and inspire

your team to return home and get to the point of safer care. We’ve assembled a

team that promises to deliver must-have information ensuring that your hospital

can ride confidently to the next stage in patient safety with BPOC.

Copyright © 2011-2012 The TerraPharma Project, LLC, ALL RIGHTS RESERVED

unABASHED

unWAVERING

unCONVENTIONAL

“The meeting provided a wealth of ground-level information, and participants could benefit from

the experiences of others who have tackled BPOC, including the failures as well as

the successes.

Attendance at the unSUMMIT is probably the best investment in time and energy for any

organization in the planning process for BPOC.”

Kevin BerthaPharmacy Operations Manager

Baltimore Washington Medical Center

for BEDSIDE BARCODING TRUE GRIT

REQUIRED!

“A lot of guys make mistakes, I guess, but every one we make, a whole stack of chips goes with it. We make a mistake, and some guy don’t walk away.”

- John Wayne



Who Should Attend The unSUMMIT?The unSUMMIT is for multidisciplinary teams of hospital-based clinicians and administrators interested in safeguarding the medication administration, specimen collection, blood product transfusion, and other point-of-care processes:

• Nurse managers• Directors of pharmacy• Quality improvement and risk management professionals• Directors of information systems• Hospital informaticists• Senior hospital administrators

Survey Results

• 96 percent of attendees felt better prepared to evaluate BPOC options and/or implement a solution after attending The unSUMMIT in 2011.

• 99 percent would recommend The unSUMMIT in 2012 as an educational resource to a colleague.

Quality of Presentations

Averaged 4.45 out of a possible 5 stars

HHHH

“Great dialogue.

Great connections.

Powerful conversations.

A real gem — much more than just a BPOC conference.”

Margie SipeNursing Performance

Improvement Innovator Lahey Clinic


REQUIRED!

Multidisciplinary

AdministrationPharmacyNursingITSafetyLab

1%

16%

13%

15% 38%

18%


2012 Session PowerPoints — Online at unSUMMIT.com*Via the online sessions pages on unSUMMIT.com*, registered attendees will have access to presentation slides both before and after the conference, allowing them to print and carry only the slides they are interested in, as well as to reference the presentations back home. * Access requires login/password provided to registered attendee in the weeks prior to the conference. BPOC Poster GalleryInformative and interactive, The unSUMMIT Poster Presentations give attendees the opportunity to learn what other hospitals are doing with BPOC. Attendees will walk the gallery, engage, and learn as speakers share brief accounts and answer questions about their own BPOC stages and successes.

Pre-Conference WorkshopImplementation Essentials in Three Parts: Planning, Executing, and Optimizing Merely installing technology will not provide the maximum benefits of BPOC safeguards. Without the proper planning and ongoing maintenance, barcoding efforts are likely to have unintended consequences including caregiver frustration and wasted resources. Initial success relies on a thorough examination of current medication management processes. Long-term efficacy requires diligent system maintenance and continual process improvement. Richard Malone, PharmD, BCPS, MHA, of Vanderbilt University Medical Center will lead a panel of highly experienced colleagues from the Veterans Health Administration, Cox Health, Midland Memorial Hospital and JFK Medical Center in an interactive discussion of lessons learned at each phase in the process.

BASIC TRACK

Identify the technologies and implementation methods that will work best at your facility.

Collect persuasive results from hospital peers to help your facility step to the plate for achieving safer care.

Gather lessons from colleagues who have been there, done that, so you will formulate the right plan the first time.

Investigate what it takes behind the scenes to barcode label medications, wristbands, and user IDs.

ADVANCED TRACK

Collect tips for ongoing BPOC effectiveness and potential hazards from your pioneering colleagues.

Learn how others are harnessing the power of their BPOC data.

Relate with colleagues—transfer successes and challenges.

Weigh the benefits of expansion applications, such as transfusion verification, specimen ID, smart pump auto programming, and improved charge capture at the point of care.

Copyright © 201012012 The TerraPharma Project, LLC, ALL RIGHTS RESERVED

Basic and Advanced Tracks — Delivering What You Need


REQUIRED!


First Class, Not Coach

Brian Goldman, MDER physician, author, and CBC show host of White Coat, Black Art

Dr. Brian Goldman is one of those rare individuals with great success in more than one high-pressure field. The highly regarded emergency physician at Toronto’s Mount Sinai Hospital has parlayed his 20-plus years of medical expertise into an award-winning career in medical journalism. Goldman speaks candidly about the root of medicine’s ills by openly exploring the details of errors when they happen.

His first book, The Night Shift — Real Life in the Heart of the ER, chronicles, hour-by-hour, what happens in the ER during a typical night shift, revealing the culture of emergency medicine.

He created and hosts the CBC Radio One’s White Coat, Black Art, a biting, original and provocative show that demystifies the world of medicine as he takes listeners through the swinging doors of hospitals and doctors’ offices — behind where the gurney lies.

Goldman brings a refreshing and unprecedented level of honesty in his presentations. He is a tenacious journalist and doctor who takes the most confusing and controversial issues and makes them easy for audiences to understand.

Mark Neuenschwanderwww.hospitalrx.com

Mark Neuenschwander is a leading resource and authority on dispensing automation and barcode point-of-care systems. He has spent most of his career promoting their safe use and was awarded the Institute of Safe Medication Practices’ Lifetime Achievement Award in 2010.

A popular writer and speaker, Mark is president of The Neuenschwander Company whose mission is “promoting and facilitating wise development and sound deployment of medication-use automation.” He authors the popular, “I’ve Been Thinking” post on PointofCareForum.com. He is cofounder of The unSUMMIT.


UnCONVENTIONAL Insight

“Closed loop medication administration using technologies like bar-coding can eliminate errors in medication administration and assure the patient’s five rights: The right to the right medication, for the right patient, in the right dose, by the right route at the right time. Despite knowing that drug errors are harmful and expensive, only about a 35% of hospitals use these technologies. Beyond freedom from preventable harm that all patient’s deserve, it’s time to acknowledge the business case for safety – Good safety is good business.”

Jonathan Perlin, MD, CMO, and President, Clinical Services, HCA

“...Tomorrow hopes we’ve learned something

from yesterday.”

- John Wayne

http://www.cbc.ca/whitecoat/

http://www.hospitalrx.com/

http://www.pointofcareforum.com/category/pocheadlines/ive-been-thinking/

http://www.pointofcareforum.com/

http://www.cbc.ca/whitecoat/


Richard Malone, PharmD, BCPS, MHA

Richard Malone is the Program Director of Investigational Drug Services for Vanderbilt University Medical Center. Previously, Dr. Malone served as Director of Pharmacy Operations for Vanguard Health System where he focused on operational improvements within Vanguard’s pharmacy departments. His responsibilities further included the facilitation of packaging and barcoding in support of the company’s BPOC initiative.

Dr. Malone began his career as a critical care/cardiology clinical specialist, but soon turned to management. In the years that followed, he has managed in both for-profit and not-for-profit facilities in a variety of roles ranging from pharmacy supervisor to CEO. Dr. Malone received his Doctor of Pharmacy from the University of Tennessee and completed an ASHP-accredited pharmacy practice residency at St. Thomas Hospital in Nashville. He later completed his master’s degree in healthcare administration at the University of Maryland and has been recognized as a board-certified pharmacotherapy specialist since 1995.

Albert M. Erisman, PhD

Albert M. Erisman completed a 32-year career at The Boeing Company in 1991, most recently as director of R&D for computing and mathematics. He managed a staff of 250-300 scientists, mathematicians, statisticians, and engineers with an objective of bringing new technology to Boeing’s processes and products.

Today Erisman is a teaching professor on business ethics and business and technology at Seattle Pacific University. He is cofounder if the Institute of Business, Technology, and Ethics and executive editor of Ethix magazine. As editor he has interviewed business, government, academic and thought leaders from around the world on issues of ethics, values, and purpose.

Through Ethix, Al has pursued an understanding of the changing role of healthcare in an age of technology and new funding alternatives. He has conducted in-depth interviews with such leaders as Jonathan Perlin (HCA, former CEO, Veterans Administration), Gary Kaplan (CEO, Virginia Mason), Bob Wachter (chief of the Medical Service at UCSF Medical Center), and Luke McGuinness (CEO Dupage County Hospital).

http://www.ethix.org


Maximize your learning objectives by networking with colleagues, vendors, and The unSUMMIT presenters. Forge relationships that will strengthen your BPOC success.

Attendees and Vendors Side-By-SideCollaboration between healthcare providers and vendors is essential for effective BPOC. Beyond exhibits, attendees will have ample opportunity to mix with those who develop the technologies and provide the services needed for BPOC success. Sharing the journey, vendors and attendees discuss the different approaches to BPOC and tap each other’s experiences, thereby raising the overall quality of BPOC products and services.

Vendor Exhibit HallRoughly 50 of the nation’s leading BPOC-focused exhibitors will be on hand to share their experiences and show their wares from software to scanners, carts to wristbands, labelers to packaging solutions, and much, much more.

Beyond exhibits, attendees will have plenty of opportunity to mix with the bright people who develop the technologies and provide the services needed to successfully implement and optimize point-of-care strategies. Along the way, expect to contribute to vendors’ real-life understanding and to the improvement of their solutions.

Opening Night Welcome Reception Wednesday’s Welcome Reception will introduce attendees to the outstanding collection of BPOC support vendors. Enjoy great food, inspiring conversations, knowledge and your first look at all the technology and services that will take your hospital to the next stage in patient safety.

2012 Way-Paver Award Presentations Sponsored by Each year, the BPOC Way-Paver Award is presented to individuals and/or institutions that have helped clear the path and pave the way for BPOC technology in America’s hospitals.

Nominations will be accepted at unSUMMIT.com until March 2, 2012, at 5 PM EST.


Vendor/Peer Connections — Sharing Knowledge and Solutions

http://www.unsummit.com/index.php?www=sp_detail&id=36&navigation_main_id=43


CEContinuing Education at The unSUMMIT 2012

Pharmacists, nurses and laboratory professionals will receive continuing education contact hours for your participation in The unSummit 2012.

Maximum contact hours for pharmacists: 14.75 contact hoursMaximum contact hours for nurses: 14.75 contact hoursMaximum contact hours for Iowa-licensed nurses: 17.70 contact hoursMaximum contact hours for laboratorians: 1.25 contact hours

Continuing Education for PharmacistsInquisit® is accredited by the Accreditation Council for pharmacy education as a provider of continuing pharmacy education.

Continuing Education for Nursing ProfessionalsInquisit is an approved provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.

Inquisit is approved by the California Board of Registered Nursing as a provider of continuing education credits. Provider number CEP 13129.

Inquisit is approved by the Iowa Board of Nursing as a provider of continuing education credits. Provider number 333.

Continuing Education for Medical Technologists and Laboratory ProfessionalsThis continuing medical laboratory education activity is recognized by the American Society for Clinical Pathology as meeting the criteria for 1.0 hours of CMLE credit. ASCP CMLE credit hours are acceptable to meet the continuing education requirement for the ASCP Board of Registry Certification Maintenance Program. This approval does not qualify in California.

Inquisit is approved as a provider of continuing education programs in the clinical laboratory sciences by the American Society for Clinical Laboratory Science (ASCLS) P.A.C.E.® program.

Inquisit is approved by the California Department of Health Services/Laboratory Field Services. Provider Number 206.

CE Requirements • Attend/participate in the educational sessions and review all course materials.• Complete this CE request form and return to The unSUMMIT conference

registration desk at the conclusion of the conference OR fax to Cathy Lampa Stroup, 866.501.4037 by Thursday, May 31, 2012.

• Links to electronic evaluation forms for each session may be found on www.unsummit.com/CE.

• Complete the e-forms by Thursday, May 31, 2012. PLEASE NOTE: THE CE PROCESS IS NOT COMPLETE UNTIL THE(SE) ELECTRONIC FORMS ARE SUBMITTED.

• Once the e-form(s) are submitted you will receive instructions and link(s) to print your statement(s) of completion.

®


Earn up to

14.75CE hours

http://www.unsummit.com/CE


The following sessions are approved for continuing-education hours. Use the convenient check boxes to plan your schedule for CE units.

WEDNESDAY • MAY 2, 2012

9:00 AM - 12:00 PM PRE-CONFERENCE WORKSHOP IMPLEMENTATION ESSENTIALS IN THREE PARTS: Planning, Executing and Optimizing 3.0 contact hour for pharmacists and nurses | ACPE UAN: 232-999-12-057-L04-P

2:30 - 3:20 PM Applying NCC MERP Taxonomy to Medication Administration Data In Theory and In Practice 1.0 contact hour for pharmacists and nurses | ACPE UAN: 232-999-12-058-L05-P

3:30 - 4:20 PM HIGH-RISK MEDICATIONS: The Impact of Barcode Technology on Patient Safety 1.0 contact hour for pharmacists and nurses | ACPE UAN: 232-999-12-059-L05-P

THURSDAY • MAY 3, 2012

9:00 - 9:50 AM STAGING COACH: Setting the Stage for BPOC Success 1.0 contact hour for pharmacists and nurses | ACPE UAN: 232-999-12-060-L04-P

or HIGH-RISK MEDICATION CASE STUDY OF “NEAR MISS” BCMA LOGS: Quantifying the Benefit 1.0 contact hour for pharmacists and nurses | ACPE UAN: 232-999-12-061-L01-P

9:55 - 10:45 AM IMPLEMENTATION 101: What We Didn’t Do but Wish We Had 1.0 contact hour for pharmacists and nurses | ACPE UAN: 232-999-12-062-L04-P

or Using Barcode Scanning to Uncover Potential Medication Diversion 1.0 contact hour for pharmacists and nurses | ACPE UAN: 232-999-12-063-L04-P

11:10 AM - 12:00 PM BARCODE NIRVANA: Leveraging Technology and Your Wholesaler for a Seamless Barcode Data Import and Packaging Solution 1.0 contact hour for pharmacists and nurses | ACPE UAN: 232-999-12-064-L04-P

or BPOC BENCHMARKING: Multihospital Collaboration to Enhance Patient Safety 1.0 contact hour for pharmacists and nurses | ACPE UAN: 232-999-12-065-L05-P

2:00 - 2:50 PM WHO MATTERS: Defining the Human Resources Needed for Effective BPOC 1.0 contact hour for pharmacists and nurses | ACPE UAN: 232-999-12-066-L04-P

or Impact of a Hybrid World on BCMA: Transitioning from Paper Orders to CPOE 1.0 contact hour for pharmacists and nurses | ACPE UAN: 232-999-12-067-L04-P

2:55 - 3:45 PM 25 Facilities Successfully LIVE in One Year! 1.0 contact hour for pharmacists and nurses | ACPE UAN: 232-999-12-068-L04-P

or BEYOND BCMA: Using Barcode Metrics to Support Quality Initiatives and Core Measures 1.0 contact hour for pharmacists and nurses | ACPE UAN: 232-999-12-069-L05-P 4:05 - 4:55 PM Building Safety with BCMA 1.0 contact hour for pharmacists and nurses | ACPE UAN: 232-999-12-070-L05-P

®


4:05 - 5:25 PM THE NEXT STAGE IN BARCODE SCANNING: Compounding in the I.V. Room 1.5 contact hours for pharmacists and nurses | ACPE UAN: 232-999-12-071-L05-P

FRIDAY • MAY 4, 2012

8:30 - 9:20 AM Continuous Quality Improvement Using BCMA Data 1.0 contact hour for pharmacists and nurses | ACPE UAN: 232-999-12-072-L04-P

9:30 - 10:45 AM Executing Barcoding in Specialty-Care Areas 1.25 contact hours for pharmacists, nurses, and laboratorians ACPE UAN: 232-999-12-073-L04-P P.A.C.E. 492-012-12 Intermediate, CALAB 2012-012

10:55 - 11:45 AM Infusion Management: Working Smarter, Not Harder 1.0 contact hour for pharmacists and nurses | ACPE UAN: 232-999-12-074-L04-P

“Well, there are some things a man just can’t run away from.”

– John Wayne


The unSUMMIT 2012 Sponsors

Silver

Gold

The unSUMMIT gratefully acknowledges the support of our corporate sponsors without whom this educational conference would not be possible. We are especially grateful for the participation of our title sponsor:

®


ALLIANCE

The unSUMMIT Pardners — Alliance and MediaThe unSUMMIT Alliance and Media Partners ride herd with the unSUMMIT organizers to champion patient safety at the point of care. If you are not already, take advantage of the registration discounts available through the Alliance partner program. And while you’re at it, keep an eye out for more information about The unSUMMIT.

MEDIA


Unequaled Learning—Outstanding LuxuryAll Under One Roof.

The unSUMMIT is taking place at the Hyatt Regency Orange County—an ideal location for business travelers and families alike!

Register & Book by April 16! You must register for the conference in order to book your hotel reservation at the unSUMMIT rate of $149.00 single/double.

The unSUMMIT registration is now open and room reservations will be accepted until Monday, April 16, 2012 at 5:00 PM EST or until the group block is sold out, whichever occurs first. After April 16, rooms may not be available and the hotel may charge significantly higher rates.

Register Now

unSUMMIT.com

Stay Smart and SaveTravelling with a teammate? The Hyatt has hundreds of suites that allow you to spread out and SAVE!

Go to unSUMMIT.com and check out the smokin’ hot deals. To reserve your hotel room online, click here:

https://resweb.passkey.com/go/unsummit2012

Phone: 888-421-1442 — refer to The unSUMMIT 2012

Hyatt Regency Orange County 11999 Harbor Blvd Garden Grove, CA 92840

http://www.regonline.com/unsummit2012

http://www.unsummit.com


http://orangecounty.hyatt.com/hyatt/hotels/index.jsp?null

14The unSUMMIT2012 ||| May 2-4 ||| Hyatt Regency Orange County, Anaheim CA ||| www.unSUMMIT.com


8:00 AM - 5:00 pM REGISTRATION OpEN

9:00 AM - 12:00 pM pRE-CONFERENCE WORKSHOp

Implementation Essentials in Three parts: planning, Executing and Optimizing 3.0 contact hours for pharmacists and nurses | ACPE UAN: 232-999-12-057-L04-PXL04-P

Moderator: Richard Malone, PharmD, BCPS, MHA | Program Director, Investigational Drug Service | Vanderbilt University Medical Center

Panelists: Carol Bair, LVN | Clinical Analyst | Midland Memorial HospitalTracey Hall, RN, BSN | Med-Surg Clinical Analyst | Midland Memorial HospitalSusan Houk, RN-BC, BSN, HNB-BC | Medication Safety Facilitator | Cox HealthDiane M. McClaskey, RPh, BCPS | Pharmacy Residency Program Director | Cox HealthRonald Schneider, RPh | Pharmacist Consultant | Schneider Consultants

Charles Still, MBA | Project Manager | Southwestern Vermont Health Care

Merely installing technology will not provide the maximum benefits of barcode point-of-care (BPOC) safeguards. Without the proper planning and ongoing maintenance, your barcoding efforts are likely to have unintended consequences including caregiver frustration and wasted resources. Your initial success relies on a thorough examination of current medication management processes. Long-term efficacy requires diligent system maintenance and continual process improvement. Richard Malone, PharmD, BCPS, MHA, of Vanderbilt University Medical Center will lead a panel of highly experienced colleagues from the Veterans Health Administration, Cox Health, Midland Memorial Hospital, and Southwestern Vermont Health Care in an interactive discussion of lessons learned at each phase in the process.

Upon completing this session, attendees will be able to:

• Conduct workflow and readiness analysis across all existing processes to identify necessary changes to the process within the pharmacy and at the bedside.

• Outline a detailed implementation methodology to address every step from generating barcodes and badges, honing pharmacy processes, and assessing devices, applications, carts, and space

• Lay out selection criteria for BPOC software and hardware.• Select nurses who are experienced with BPOC and your facility’s processes for go-live support to sell

system value, resolve issues quickly and establish staff ownership for success.• Define the role of pharmacy processes in establishing successful BPOC, e.g., managing the

technology and formats of the devices, ensuring that all medications contain barcodes, and systematic, ongoing maintenance of the formulary.

• Build a barcode-quality program to monitor the scannability of wristbands and medications, including an automated reporting system of problem scans.

• Organize a disciplined review of compliance reports and support logs to understand the root causes of barriers and overcome them.

• List strategies to handle alert fatigue, address the impact of BPOC on the bedside staff, and manage nursing workarounds.

• Perform a Failure Mode Effect Analysis (FMEA) process to improve scanning after implementation.

1:00 - 1:10 pM WELCOME REMARKS Jamie Kelly and Mark Neuenschwander | Cofounders | The TerraPharma Project, LLC

1:10 - 2:10 pM KEYNOTE ADDRESS Brian Goldman, MD | ER physician, author, and CBC show host of White Coat, Black Art

Dr. Brian Goldman is one of those rare individuals with great success in more than one high-pressure field. The highly regarded emergency physician at Toronto’s Mount Sinai Hospital has parlayed his 20-plus years of medical expertise into an award-winning career in medical journalism. Goldman speaks candidly about the root of medicine’s ills by openly exploring the details of errors when they happen.

wednesday ||| may 2

2012 Agenda



2:20 - 2:30 pM WAY-pAvER AWARD 1

2:30 - 3:20 pM GENERAL SESSION

Applying NCC MERp Taxonomy to Medication Administration Data In Theory and In practice 1.0 contact hour for pharmacists and nurses | ACPE UAN: 232-999-12-058-L05-P

Manisha Shah, MBA, RT | VP, Programs | National Patient Safety Foundation (NPSF)

Jim Douglas, RN | Clinical Systems Administrator | Northern Michigan Regional Hospital

NCC MERP Taxonomy of Medication Errors was published in 1998, for internal use among individual healthcare facilities. This document provides a standard taxonomy of medication errors, along with specific instructions to guide healthcare organizations through this structured process of classifying the event, setting, effect of the error, contributing factors, etc. The NCC MERP Taxonomy of Medication Errors has been widely adopted by healthcare organizations, to standardize the reporting of all adverse events and near misses.


• Describe the NCC MERP taxonomy.• Outline the advantages of standardized error reporting system.• Explain utilization of NCC MERP taxonomy with BCMA.• Outline the data required to successfully apply the NCC MERP. • Describe a practical methodology for applying the taxonomy to BCMA data.• Describe the potential for quality improvement efforts as a result of this analysis.

3:20 - 3:30 pM WAY-pAvER AWARD 2

3:30 - 4:20 pM GENERAL SESSION

HIGH-RISK MEDICATIONS: The Impact of Barcode Technology on patient Safety 1.0 contact hour for pharmacists and nurses | ACPE UAN: 232-999-12-059-L05-P

Christopher J. Urbanski, MS, BSPharm | Director, Pharmacy Informatics and Medication Integration | Indiana University Health

The role of barcode automation systems on the impact of patient safety will be explained. Significant and high-profiled medication errors continue to occur and be highlighted by the media. Causes of a lethal heparin error will be discussed with solutions implemented by the organization, including barcode solutions. Other barcode systems and automation will also be discussed as they relate to specific phases of the medication-use process.


• Define “confirmation bias” and explain how it impacts patient safety.• List three barcode medication systems and how they impact the medication-use process.• Explain the importance of monitoring post implementation of BCMA systems.

4:30 – 7:30 pM BpOC ExHIBITS | pOSTER pRESENTATIONS 6:00 – 7:30 pM WELCOME RECEpTION

Sponsored by

wednesday ||| may 2

2012 Agenda



7:30 AM - 5:00 pM REGISTRATION

7:30 - 9:00 AM BREAKFAST | ExHIBITS | pOSTER pRESENTATIONS

9:00 - 9:50 AM CONCURRENT TRACKS

BASIC STAGING COACH: Setting the Stage for BpOC Success1.0 contact hour for pharmacists and nurses | ACPE UAN: 232-999-12-060-L04-P

Mike Wisz, MBA | President | Mike Wisz and Associates

An industry veteran will share some of the most critical lessons learned by pioneers of BPOC. The long trail to a safer point of care begins with a solid understanding of the fundamentals. Understanding a bit about the arcane world of barcode symbologies and data structure can guide scanning equipment selection to ensure the right read the first time. “Gotchas” that other organizations have experienced will be covered to highlight the most pertinent multidisciplinary connections that should be developed very early in the implementation process. Barcode Medication Administration (BCMA) depends upon effective medication identification and can spur a rethinking of the medication management process. Mobile computing is difficult to get right in the nurse’s chaotic, interrupt-driven, time-compressed world. What are some key considerations in optimizing your hospital’s mobile computing hardware? The best wireless network implementation is one in which the user never notices the network.

This presentation will round up some critical wireless implementation success factors. A look at RFID and other wireless technologies will help identify the areas of technology to consider now. This session is designed to outline factors to keep in mind while planning for and executing successful implementations.


• Explain the basics of barcode symbologies, data structure, and their impact on equipment selection.

• Outline connections that your BPOC team will need to make within your organization to set the stage for success.

• Analyze the interplay between BPOC and medication distribution.• Define critical factors in deciding upon the optimal mobile computing deployment.• Evaluate some key factors in wireless network deployment. • Research RFID and other Auto ID technologies of the future.

ADVANCED HIGH-RISK MEDICATION CASE STUDY OF “NEAR MISS” BCMA LOGS: Quantifying the Benefit 1.0 contact hour for pharmacists and nurses | ACPE UAN: 232-999-12-061-L01-P-999-12-XXX-L01-P

Fern FitzHenry, RN, PhD | Assistant Professor | Vanderbilt University Medical Center

BCMA has been widely endorsed by the Institute of Medicine, the National Patient Safety Foundation, the American Society of Health-System Pharmacists, and the Food and Drug Administration. The expectation is that BCMA will reduce healthcare costs by averting medication errors at the administration stage. However, identifying the actual averted errors where the potential for harm might be significant from the near-miss logs produced by the BCMA applications is a struggle. This session will describe a process used at Vanderbilt to identify near misses with the potential for harm of a single medication, warfarin, selected because errors in dosing were believed to have a high probability of harm. Warfarin was also selected as a focus because it is given in relatively few doses (usually once daily) and warfarin was a drug administration for which BCMA could validate all the five-rights in the verification process: 1) the right patient, 2) the right medication, 3) the right dose, 4) the right route, and 5) the right time of administration.


• Outline methods used for determining the cost of adverse events.• Explain the noise present in system-logged errors for BCMA.• Analyze the complexity of estimating or capturing averted errors in BCMA with a high probability

of harming the patient.

thursday ||| may 3

2012 Agenda



9:55 - 10:45 AM CONCURRENT TRACKS

BASIC IMpLEMENTATION 101: What We Didn’t Do but Wish We Had1.0 contact hour for pharmacists and nurses | ACPE UAN: 232-999-12-062-L04-P

Joanne L. Abbotoy, RN, BSN | Nurse Administrator, Nursing Informatics | Roswell Park Cancer InstituteMaureen Kelly, RN, MSN, OCN | Chief Nursing Officer | Roswell Park Cancer Institute

Roswell Park Cancer Institute implemented its first unit for barcode medication administration in February 2009 and is still in the implementation process, as we have opted to go live, one unit at a time. As more nursing units incorporate barcoding into nursing practice we have identified problems that may have been prevented if we knew then what we know now. Some of the areas identified were information technology, pharmacy, nursing administration, and quality. Changes were made as we identified opportunities for improvements, but knowing this ahead of time would have saved the valuable resource of time. As many are now trying to meet meaningful-use deadlines, these time savers may be extremely helpful to those beginning the barcoding process.


• Identify the importance of including pharmacy in the nursing side of medication barcode scanning.• Describe the importance of including the nurse managers in the hands-on training of barcode

scanning and acting as a super user to facilitate barcode scanning buy-in.• List acceptable reasons for overriding the barcode scanning process for their own healthcare facility.• Identify quality measures for benchmarking.

ADVANCED Using Barcode Scanning to Uncover potential Medication Diversion

1.0 contact hour for pharmacists and nurses | ACPE UAN: 232-999-12-063-L04-P 232-999-12-XXX-L04-P

Clyde Spence, PharmD, MBA, ASQ SSGB | Director of Pharmacy Services | Charleston Area Medical Center/Comprehensive Pharmacy Services

Medication security and diversion are topics often associated with reactionary steps. Tactics are sometimes deployed after an event has highlighted a need for additional precautions. This session, however, highlights processes implemented by Charleston Area Medical Center to identify potential opportunities for diversion and how the health system has incorporated it into their monitoring strategy.


• Identify hospital scenarios that are at high risk for medication diversion.• Identify strategies that can be employed to combat medication diversion.• Outline how BPOC data can be used to identify potential medication diversion.

11:10 AM - 12:00 pM CONCURRENT TRACKS

BASIC BARCODE NIRvANA: Leveraging Technology and Your Wholesaler for a Seamless Barcode Data Import and packaging Solution1.0 contact hour for pharmacists and nurses | ACPE UAN: 232-999-12-064-L04-P

Thomas Siepka, RPh, MS | Director of Pharmacy Services | Lahey Medical Center

Review the current state process of:

1. Building your Medication Barcode Value Database/packaging needs and system

2. Maintaining your Medication Barcode Value database/packaging systems; outlining pitfalls, challenges and benefits.

The second portion of the discussion will focus on a developmental project Lahey Clinic has recently embarked upon in which we are partnering with our current wholesaler to finalize an automated process to send all barcode value data from daily orders to multiple systems electronically; barcode medication administration system at the bedside, our carousel system, and our automated cabinet system — turning a very manual process into a data-import process all before the medication pallets show up for site delivery in the morning. Tied with this solution project is a much more seamless packaging solution that delivers targeted oral solid and liquid medications that are not typically packaged in a unit-dose, barcode-ready state.

thursday ||| may 3

2012 Agenda




• Define current technology challenges in building and maintaining a barcode medication administration system.

• Identify pitfall dangers in the manual mapping process steps in building and maintaining such systems.

• State the benefits of automating the process and decreased error potential across several systems.

ADVANCED BpOC BENCHMARKING: Multihospital Collaboration to Enhance patient Safety 1.0 contact hour for pharmacists and nurses | ACPE UAN: 232-999-12-065-L05-P

Diane K. Menasco, RNC, BSN | MAK System Administrator | Partners Healthcare/North Shore Medical Center

When first implementing a barcode medication administration system, there are many critical decisions: equipment, vendor selection, and workflow changes for nursing and pharmacy. Data analysis, customized reports, and metrics demonstrating outcomes are furthest from most peoples’ minds. However, once systems are in place and data starts to flow, the obvious question is, “How are we doing?” In the fall of 2010 a group of five hospitals from the New England region agreed to start a benchmarking project across hospital systems focusing on “Wrong-Patient” events averted. Using the same proprietary BCMA product and the same SQL query provided a valid benchmarking methodology.

Legal guidelines were agreed upon to permit data sharing without patient-specific PHI. A common language was established to refer to data elements and report criteria. Data collection began in February 2011.

Currently nine hospitals are participating anonymously. Each provides a manually scrubbed report of the SQL query detailing the ratio of wrong-patient scans to correct-patient scans. Data is graphed and trended by type of patient care unit (medical, surgical, ICU, OB and telemetry).


• Outline how to establish a valid BCMA benchmarking methodology.• Investigate lessons learned from analyzing and comparing data between hospitals.• Build and establish a road to best practice system setup and workflow.

12:00 - 2:00 pM LUNCH | pOSTER pRESENTATIONS | ExHIBITS Sponsored by

2:00 - 2:50 pM CONCURRENT TRACKS

BASIC WHO MATTERS: Defining the Human Resources Needed for Effective BpOC1.0 contact hour for pharmacists and nurses | ACPE UAN: 232-999-12-066-L04-P

Tina Suess, RN, BSN | Medication Safety Integration Manager | Lancaster General Hospital

Your organization has committed to BPOC and you’ve lived through the implementation. Congratulations! Now the fun begins. It is critical that you keep the “focus” on medication safety activities even as other organizational requirements take priority. Your organization must ascribe stewardship of this focus to the appropriate department, be it IT, pharmacy, or nursing. Ownership, resources, and staffing decisions will all have a long-term impact on the success of your BPOC program. Long-range success will hinge on your ability to use data from your BPOC system to improve the medication-use process and motivate your organization to maintain focus on point-of-care safety.


• Describe the hurdles and methods to keeping the “focus” on medication safety activities among all other organizational requirements.

• List the tradeoffs of assigning leadership to various stakeholders.• Explain the ongoing need for medication safety IT development.• Explain how to designate and groom your medication safety expert.• Describe how to use data from your BPOC system to improve the medication-use process and

motivate your organization.

thursday ||| may 3

2012 Agenda



ADVANCED IMpACT OF A HYBRID WORLD ON BCMA: Transitioning from paper Orders to CpOE 1.0 contact hour for pharmacists and nurses | ACPE UAN: 232-999-12-067-L04-P

Jessica Dana, PharmD | EHR Medication Management Clinical Pharmacist | Hospital Corporation of America, Clinical Services Group

Marilyn Williams, RPh | Senior Consulting Clinical Analyst | Hospital Corporation of America, Information Technology and Services

The presentation will describe the challenges of transitioning from a paper-based ordering system to CPOE within an organization currently utilizing BCMA. The presenters will guide the audience through managing the transition, updating current BCMA processes to effectively function in a hybrid system, identifying lessons learned post CPOE implementation, and closing the feedback loop for continuous process improvement.


• Explain the impact of implementing CPOE on current BCMA policies and procedures.• Evaluate the effect of the CPOE medication build on BCMA.• Identify strategies to navigate the transition from a paper-based ordering system to CPOE. • Outline the approach for continuous quality improvement post CPOE implementation.

2:55 - 3:45 pM CONCURRENT TRACKS

BASIC 25 Facilities Successfully LIvE in One Year! 1.0 contact hour for pharmacists and nurses | ACPE UAN: 232-999-12-068-L04-P

Maria Garces, MT (ASCP), MBA, Six Sigma Black Belt | Healthcare Management Engineer | Adventist Health System-IS

Matthew B. Lord, PharmD | PharmNet Application Manager | Adventist Health System-IS

Preparing the BCMA rollout methodology for 26 facilities in one year requires significant planning, team cohesiveness, workflow understanding, facility engagement, and sustainability. The rollout included all areas of the hospital except intraoperative and outpatient locations and a range of hospital sizes from 25-450 beds. This presentation will concentrate on the key success factors of a repeatable methodology and the tools Adventist Health System has successfully deployed to achieve an aggressive rollout plan.

This presentation will provide the attendees with the methodology and sample tools used to achieve a successful BCMA rollout with wristband and medication scanning rates of 95%.


• Explain the different techniques and tools that can be utilized to conduct effective current and future state workflow meetings to drive and implement changes in six to eight weeks.

• Plan how to tackle process changes related to nurse-required witness and documentation at the bedside for insulin/heparin/chemotherapy medications.

• Prepare pharmacy for the tremendous task of unit-dose scanning and testing inventory. • Demonstrate the methodology to sustain 95% wristband and medication scanning rates post go-

live and what to measure in an ongoing basis.

ADVANCED BEYOND BCMA: Using Barcode Metrics to Support Quality Initiatives and Core Measures1.0 contact hour for pharmacists and nurses | ACPE UAN: 232-999-12-069-L05-P

Margie Sipe | Nursing Performance Improvement Innovator | Lahey Clinic

BCMA has successfully demonstrated that errors can be prevented when scanning barcodes on medications at the point of care. Scanning confirms the right medication and right patient. But errors can still occur if one does not pay attention to the technology, or fails to use the technology-produced data to dialogue with the patient, confirming that the ordered medication is indeed what the patient has been taking. Sharing barcode-produced data with the patient can identify errors in prescribing that might be missed in even the best-designed provider order entry systems. Other performance improvement initiatives can be supported by this barcode data. The creation of an exact administration time stamp will support that timing parameters for medication administration are met or surpassed. This is crucial to meet the elements of core measures in SCIP and pneumonia antibiotic administration, or for

thursday ||| may 3

2012 Agenda



confirming that vaccinations have been ordered and received. Additionally, post-medication assessment data recorded in the barcode system help support that pain-medication effectiveness is assessed in a timely matter. The possibilities are endless.


• Identify barcode-created data to support timeliness of pain medication effectiveness assessment.• Identify barcode data to support vaccine compliance.• Describe two core measure metrics that are confirmed by barcode data.

4:05 - 4:55 pM CONCURRENT TRACK

BASIC Building Safety with BCMA1.0 contact hour for pharmacists and nurses | ACPE UAN: 232-999-12-070-L05-P

Nancy Russell, RN, MS, CPN | Nurse Informaticist | Cook Children’s Healthcare SystemLorrainea Williams, PharmD | Medication Safety Specialist, Pharmacist | Cook Children’s

Healthcare System

Many hospitals have implemented BCMA to decrease medication errors and improve patient safety. While seemingly a simple practice, BCMA is a complex process that combines a change in medication dispensing and administration practice with the introduction of new technology, documentation, equipment, and motor skills. The challenge is not only in the implementation, but maintaining high scan rates.

A 288-bed, non-profit pediatric medical center encountered unique issues in their implementation due to their patient population. Extra safety precautions were necessary because 85% of medications are manipulated by pharmacy to achieve patient-specific pediatric and neonatal doses. The facility chose a 95% scan rate of all medications within one year of implementation as their goal.

Pre-deployment strategies included new patient ID bands with 2-D barcodes and new technology in the pharmacy to incorporate barcode scanning at medication dispensing. Mandatory training consisted of a computer-based training module and a hands-on class.

After implementation, a multidisciplinary core team was created to maintain the process. Although the medical center scan rate was 92% within three months of rollout, further action was warranted because of staff feedback. New strategies have included: scheduled unit rounding, an intranet site, new armbands and printers, concurrent reporting database and a conversion to 2-D barcodes for medications packaged by pharmacy.

The facility reached their goal of a 95% scan rate approximately six months after implementation. The team is confident that the high scan rates are sustainable and will increase due to monitoring, education, and continued follow-up.


• List two strategies implemented by pharmacy to ensure safe medication dispensing.• Explain why a core team or similar structure is necessary to improve and sustain successful BCMA

post-implementation.• Describe at least three strategies to maintain and improve scan rates.• Explain the importance of monitoring concurrent medication administration data.

thursday ||| may 3

2012 Agenda



4:05 - 5:25 pM CONCURRENT TRACK

ADVANCED THE NExT STAGE IN BARCODE SCANNING: Compounding in the I.v. Room1.5 contact hours for pharmacists and nurses | ACPE UAN: 232-999-12-071-L05-P

Christopher R. Fortier, PharmD | Manager, Pharmacy Support and OR Services | Medical University of South Carolina

Matthew J. Maughan, PharmD | Director of Pharmacy | Rainbow Babies and Children’s HospitalSteve Speth, RPh, MS | Pharmacy Manager | Indiana University Health Bloomington HospitalKyle H. Townsend, PharmD, BCPS | Clinical Manager, Pharmacy Services | Billings Clinic

Compounded I.V. doses (CSPs) present great risk to patient safety due to their potency, rapid administration, and undetectability after dispensing. In most hospitals CSPs have been prepared and verified in the same manner since the early 1970s. This process is error prone and relies on human performance to ensure accurate preparation.

In the last 10 years there have been significant safety efforts implementing hospital-wide systems such as computerized physician order entry, smart pump technology, barcoded medication administration, and electronic medical records. Yet, incorporating barcoding safety systems within the inpatient and clinic pharmacy areas has gained only modest attention despite renewed national focus on I.V. drug preparation safety from The Joint Commission, USP, the ASHP I.V. Safety Summit, and the ISMP. Barcode medication preparation (BCMP) systems for the I.V. room prioritize patient medication orders, require a barcode check of the drug(s) and diluents(s), photograph each step of the admixture, and allow remote verification of the compounded dose. In addition, these systems have real-time medication tracking and auditing capabilities.

This session will describe the experience of Indiana University Health Bloomington Hospital, Billings Clinic, and The Medical University of South Carolina Medical Center with BCMP systems in their I.V. rooms to intercept errors prior to compounding. Pharmacy experts will discuss several implementation considerations and best practices of an I.V. barcode workflow system. In addition, the experts will describe the positive outcomes associated with improved medication safety, decreased drug waste, workflow efficiencies, economic returns, and how these systems should be part of the future pharmacy practice model.


• Analyze evidence supporting the risks associated with I.V. medication compounding.• Identify factors contributing to compounding errors in the I.V. room.• Contrast the traditional I.V. compounding and verification process with a barcode medication

preparation process.• Describe the major steps to implement a barcode medication preparation system in the I.V. room.• Identify evolving I.V. barcode workflow systems to improve I.V. medication preparation and

dispensing safety.• Identify best practices and knowledge pearls for using BCMP systems.• Describe the improved outcomes for medication safety, drug waste, and workflow efficiency that

can be attained from these systems.

thursday ||| may 3

2012 Agenda



7:30 - 8:30 AM BREAKFAST

8:00 - 8:30 AM FOOD-FOR-THOUGHT INTERvIEW Mark Neuenschwander Interviews Eric Cropp

Mark Neuenschwander | President | The Neuenschwander Company

Eric Cropp had a Bachelor of Science in Pharmacy. He had served as president of the Northern Ohio Academy of Pharmacy and was attending classes to earn a Doctor of Pharmacy. With eight years of I.V. admixtures experience and two years working with chemotherapy admixtures, Eric was serving as the lead pharmacist at an Ohio children’s hospital.

On February 26, 2006, the understaffed pharmacy received a rush order for chemotherapy for a two-year-old girl, Emily Jerry, who was undergoing treatment for a spinal malignancy. Robert Wachter, M.D. called what followed, “a classic illustration of James Reason’s ‘Swiss Cheese Model’ in which numerous safety checks failed due to a confluence of systems and human errors.” Tragically, little Emily died from a hypertonic saline infusion.

Upon hearing of the error, a Cuyahoga County DA decided that the case merited criminal prosecution, even though Eric had no history of errors in his pharmacy career, and the root-cause analysis of the case confirmed that its cause was simple human error compounded by systems problems. At the trial, fearing even harsher penalties, Eric pleaded guilty to involuntary manslaughter and was sentenced to six months in a state prison, six months of home confinement, three years of probation, 400 hours of community service, and a $5,000 fine. Moreover, the Ohio board of pharmacy permanently stripped him of his license, depriving him of his calling and livelihood.

Eric will talk about how the error occurred, how such errors can be avoided, and our responsibilities to those involved in committing errors — the “second victims.”

8:30 - 9:20 AM GENERAL SESSION

Continuous Quality Improvement Using BCMA Data1.0 contact hour for pharmacists and nurses | ACPE UAN: 232-999-12-072-L04-P

Karla Miller, PharmD, BCPP | Assistant Vice President, Pharmacy Services & Clinical Therapeutics | HCA, Clinical Group

Connie Saltsman, PharmD, MBA, CPHIMS | EHR Medication Management Expert Lead | HCA, Clinical Group

This presentation will describe the continuous quality improvement methodology used for BCMA. The presenters will discuss the various BCMA reports that are utilized from front-end managers to the C suite and board of directors. Included in the discussion will be what is included in the reports, how to implement the reports, and the follow-up and accountability embedded in the process.


• Outline a process improvement plan that embeds accountability into the structure.• Explain the CQI principles involved in the use of BCMA data.• Evaluate improvement of BCMA through report utilization.• Identify the unintended consequences of only analyzing data. Sponsored by

friday ||| may 4

2012 Agenda



9:30 - 10:45 AM GENERAL SESSION pANEL

Executing Barcoding in Specialty-Care Areas1.25 contact hours for pharmacists, nurses, and laboratorians | ACPE UAN: 232-999-12-073-L04-P P.A.C.E. 492-012-12 Intermediate, CALAB 2012-012

Moderator: Richard Malone, PharmD, BCPS, MHA | Program Director, Investigational Drug Service | Vanderbilt University Medical Center

Panelists: Anne Bane, RN | Program Director, Clinical Systems Innovations and Medication Safety | Brigham &

Women’s Hospital with Rita Patnode | Nurse Educator NICU | Brigham & Women’s Hospital Karla Miller, PharmD, BCPP | AVP Pharmacy Services & Clinical Therapeutics | HCA, Clinical

Services Group Tina Suess, RN, BSN | Medication Safety Integration Manager | Lancaster General Hospital

BCMA systems are the standard of care in an estimated one-third of hospitals. However, little information exists to assess the prevalence or success of these systems in areas of specialty care throughout acute care institutions. To date, numerous challenges, perceived and real, have impeded the implementation of barcode verification in areas such as the operating room/PACU, NICU, endoscopy suites, cardiac catheterization labs, interventional radiology, dialysis clinics, and various outpatient services. Likewise, barcodes can be employed to safeguard nontraditional therapies such as mother’s milk administration and the tracking of investigational drugs. This session will explore the unique challenges specialty care areas present for barcoding technology and workflow while detailing the implementation methodology used by organizations that have been successful expanding their BPOC coverage.


• Evaluate the strategic and tactical issues BPOC presents for hospitals hoping to achieve house-wide rollout including specialized care areas and a lack of evidence of a favorable cost to benefit ratio on expanded implementations.

• Explain how effective barcode use can help to meet patient safety standards in nursing and how it must be paired with workflow best practices to meet the needs of general nursing, and how to plan for implementation for nurses using barcode patient identification and specimen collecting systems in the chaotic emergency department (ED) environment.

• Identify how barcoding can facilitate investigation drug service (IDS) by communicating study protocol and special instructions to nurses for greater protocol adherence; and providing more accurate data for monitors to review than can be gathered with manual documentation by nurses.

• Identify new processes, workflow changes and functionality that are required to implement barcode verification of breast milk at preparation and administration.

• Describe the role of BPOC technology in safeguarding laboratory specimen collection at the point of care.

• Explain the role BPOC can play in the safe matching of patients and blood products.• Outline the challenges and solutions for implementing BPOC in each of the additional care settings:

radiology, catheter lab, endoscopy suites, and various outpatient services such as same-day surgery and dialysis clinics.

10:55 - 11:45 AM GENERAL SESSION

INFUSION MANAGEMENT: Working Smarter, Not Harder 1.0 contact hour for pharmacists and nurses | ACPE UAN: 232-999-12-074-L04-P

Donald Gerhart Jr., RPh | Medication Safety Officer and Pharmacy Quality Assessment Manager | Wellspan Health

Sharon Muller, RN, MSN | Coordinator Nursing Informatics | Wellspan Health

In July of 2010, WellSpan Health System was the first health system in the world to implement infusion management in a 10-bed medical intensive care unit. Infusion management leverages the electronic physicians order, smart pump technology, and barcode verification to provide bi-directional, wireless communication between the smart pump and the electronic medical record resulting in a closed-loop,

friday ||| may 4

2012 Agenda



integrated infusion management system. Using a barcode system, information is electronically captured and transmitted between the infused medication, the infusion pump, and the electronic health record. This integration allows real-time analysis and documentation of clinical data that takes the clinician out of the role of data transcriber, thereby removing manual steps fraught with error. In addition to its use as a clinical workflow tool at the bedside, infusion management has also been deployed in the pharmacy department to enhance communication and efficiency.

WellSpan’s journey to accomplish this groundbreaking achievement will be discussed including: functionality of infusion management, workflow changes, challenges and benefits, documentation and clinician views, and results. Early results of integrated infusion management include a reduction in medication errors, improved efficiency for nursing and pharmacy, and increased quality of care.


• Describe an integrated infusion management system that leverages the smart infusion pump and electronic health record to provide closed-loop medication administration in the ICU setting.

• Outline the safety and efficiency benefits of an integrated infusion management system.• Describe how infusion management can support pharmacy workflow enhancements.

11:50 AM - 12:20 pM CLOSING KEYNOTE

Albert M. Erisman, PhD Applied Mathematics | Executive in Residence, Seattle Pacific University | Co-founder and Executive Editor of Ethix Magazine

Al Erisman is a teaching professor on business ethics and business and technology at Seattle Pacific University. He is cofounder of the Institute for Business, Technology, and Ethics and executive editor of Ethix magazine. As editor he has interviewed business, government, academic and thought leaders from around the world on issues of ethics, values, and purpose. Through Ethix, Al has pursued an understanding of the changing role of healthcare in an age of technology and new funding alternatives. He has conducted in-depth interviews with such leaders as Jonathan Perlin (HCA), Gary Kaplan (Virginia Mason CEO), Bob Wachter (chief of the Medical Service at UCSF Medical Center), and Luke McGuinness (CEO Dupage County Hospital near Chicago).

12:20 - 12:30 pM CLOSING REMARKS Jamie Kelly and Mark Neuenschwander | Cofounders | The TerraPharma Project, LLC

12:30 pM SEND OFF | BOx LUNCH Sponsored by

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2012 Agenda

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IT Environment

__BPOC installed

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__Wireless network

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Documents

The next stage in patient safetydocshare01.docshare.tips/files/9261/92615309.pdf · The next stage in patient safety for BEDSIDE BARCODING HYATT REGENCY ORANGE COUNTY TRUE GRIT REQUIRED!