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The NIH Leave Bank: Overview and Best Practices Alexandra Ratie: NIH Leave Bank Program Manager And Mallory McCormick, Supervisor, Payroll Liaison Unit Benefits and Payroll Liaison Branch Workforce Relations Division, NIH OHR

The NIH Leave Bank: Overview and Best Practices...The NIH Leave Bank: Overview and Best Practices Alexandra Ratie: NIH Leave Bank Program Manager And. Mallory McCormick, Supervisor,

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Page 1: The NIH Leave Bank: Overview and Best Practices...The NIH Leave Bank: Overview and Best Practices Alexandra Ratie: NIH Leave Bank Program Manager And. Mallory McCormick, Supervisor,

The NIH Leave Bank: Overview and Best

Practices

Alexandra Ratie: NIH Leave Bank Program ManagerAnd

Mallory McCormick, Supervisor, Payroll Liaison UnitBenefits and Payroll Liaison Branch

Workforce Relations Division, NIH OHR

Page 2: The NIH Leave Bank: Overview and Best Practices...The NIH Leave Bank: Overview and Best Practices Alexandra Ratie: NIH Leave Bank Program Manager And. Mallory McCormick, Supervisor,

2

Agenda

• Leave Bank Program Overview

• Leave Bank Membership and Recipient Processes – Best Practices

• Leave Bank Roles and Responsibilities

• Becoming a Leave Bank Ambassador

• Launching a New Leave Bank Program

• Policies and Leave Bank Resources

• Q & A

The NIH Leave Bank – Overview and Best Practices 2

Page 3: The NIH Leave Bank: Overview and Best Practices...The NIH Leave Bank: Overview and Best Practices Alexandra Ratie: NIH Leave Bank Program Manager And. Mallory McCormick, Supervisor,

Leave Bank Program Overview• A Leave sharing program

• Donors give leave to bank• Recipients draw leave from bank• Recipients must be Leave Bank members• Employees can become members during annual Open

Enrollment Period or as New Employees• Annual membership contribution required

• Covers personal and family medical conditions • Personal – 480 hours • Family – 240 hours • Combined – 720 hours

(cap per leave year)

The NIH Leave Bank – Overview and Best Practices 3

Page 4: The NIH Leave Bank: Overview and Best Practices...The NIH Leave Bank: Overview and Best Practices Alexandra Ratie: NIH Leave Bank Program Manager And. Mallory McCormick, Supervisor,

Similarities Between NIH Leave Bank and VLTP

4

Leave Sharing Program

Covers Personal and Family Medical Conditions

Leave donations are made through ITAS

Medical emergency must result in at least 24 hours of non-pay status

VS.

The NIH Leave Bank – Overview and Best Practices 4

Page 5: The NIH Leave Bank: Overview and Best Practices...The NIH Leave Bank: Overview and Best Practices Alexandra Ratie: NIH Leave Bank Program Manager And. Mallory McCormick, Supervisor,

Difference Between NIH Leave Bank and VLTPNIH Leave Bank

• Donations are made directly to the Leave Bank

• Requires Membership• Recipients receive leave from the

bank• Upon approval recipients will receive

medically supported leave up to the cap

• Requires medical documentation• Emergencies are medically reviewed

for approval• Medical emergencies are kept

confidential

5

Voluntary Leave Transfer Program

• Donations are made directly to the recipient from donors

• Recipient must wait for voluntary donors

• There is no limit on donations received, only on usage

• Emergencies not medically reviewed by medical staff or MDGuidelines

The NIH Leave Bank – Overview and Best Practices 5

Page 6: The NIH Leave Bank: Overview and Best Practices...The NIH Leave Bank: Overview and Best Practices Alexandra Ratie: NIH Leave Bank Program Manager And. Mallory McCormick, Supervisor,

Leave Bank Membership

6

Open Enrollment• Annual Leave Bank Open Enrollment Period – Mid-November to

Mid December• New employee Open Enrollment Period - 60 calendar days from

EOD to enroll

Membership• Once per year membership contributions of one pay period’s

annual leave accrual (4, 6, or 8 hours). Waivers can be given• Coverage Period for 2018 – Jan. 7, 2018 – Jan. 5, 2019

How to Enroll• Enroll using the Integrated Time and Attendance System (ITAS)• Automatic annual reenrollment with option to opt-out of program

using ITAS

The NIH Leave Bank – Overview and Best Practices 6

Page 7: The NIH Leave Bank: Overview and Best Practices...The NIH Leave Bank: Overview and Best Practices Alexandra Ratie: NIH Leave Bank Program Manager And. Mallory McCormick, Supervisor,

7

2018

Page 8: The NIH Leave Bank: Overview and Best Practices...The NIH Leave Bank: Overview and Best Practices Alexandra Ratie: NIH Leave Bank Program Manager And. Mallory McCormick, Supervisor,

Donating to the Leave Bank

8

How to DonateDonation can be made via ITAS by selecting “Donate to Leave Bank” tab in ITASDonations can be made year-round by any Federal EmployeeUse-or-Lose Donations must be made by end of Leave Year – LAO should approve before end of Leave Year

Why Donate to the Leave Bank?Without donations the Leave Bank would not be able to assist NIH employees in their time of need. Instead of losing “Use or Lose” hours, donating to the Leave Bank allows the leave to go to someone dealing with a medical emergency. The leave donated to the Leave Bank never expires and rolls over from one year to the next.

Use-or-Lose Hours Lost by Year2015 88,2142016 83,8762017 75,085

The NIH Leave Bank – Overview and Best Practices 8

Page 9: The NIH Leave Bank: Overview and Best Practices...The NIH Leave Bank: Overview and Best Practices Alexandra Ratie: NIH Leave Bank Program Manager And. Mallory McCormick, Supervisor,

Membership Process

1• Employee enrolls in ITAS or via paper membership form

2• Leave Bank Office approves or waives membership in ITAS

3• Leave Bank Office submits new members to HHS

Customer Care Services to process at DFAS

9The NIH Leave Bank – Overview and Best Practices 9

Policy Considerations• Employees can only opt-out during open enrollment• Once the membership contribution is deducted, it cannot be returned

Page 10: The NIH Leave Bank: Overview and Best Practices...The NIH Leave Bank: Overview and Best Practices Alexandra Ratie: NIH Leave Bank Program Manager And. Mallory McCormick, Supervisor,

Leave Bank Recipient Application Process

10

Step 1: Eligibility Verification &

Application Completion

Step 2: Medical Review

Step 3: Eligibility Re-Verification &

Leave Need Determination

Step 4: Approval

Decision & Transfer of Leave

NLT: 10 Business Days

The NIH Leave Bank – Overview and Best Practices 10

Page 11: The NIH Leave Bank: Overview and Best Practices...The NIH Leave Bank: Overview and Best Practices Alexandra Ratie: NIH Leave Bank Program Manager And. Mallory McCormick, Supervisor,

Medical Review Procedures

11The NIH Leave Bank – Overview and Best Practices 11

Internal Review

External Review

Rigorous review process in place to prevent leave abuse. Requirements:- Medical documentation w/

timeframe & medical condition description and/or code

- Documentation stamped or letterhead provided

- Medical review conducted internally using MDGuidelines or external using Federal Occupational Health

Page 12: The NIH Leave Bank: Overview and Best Practices...The NIH Leave Bank: Overview and Best Practices Alexandra Ratie: NIH Leave Bank Program Manager And. Mallory McCormick, Supervisor,

Leave Bank Roles and Responsibilities

Leave Bank Board

Leave Bank Office – Case

ManagersLAOs IC Leave Bank

Coordinators IC AOs and HRs

1212The NIH Leave Bank – Overview and Best Practices

Page 13: The NIH Leave Bank: Overview and Best Practices...The NIH Leave Bank: Overview and Best Practices Alexandra Ratie: NIH Leave Bank Program Manager And. Mallory McCormick, Supervisor,

Leave Approving Officials FAQs

Will the applicant’s medical emergency be shared with me?

Do I have to approve the leave request?

Who do I contact if I disapprove the leave request?

What do I do after Leave Bank approval?

13The NIH Leave Bank – Overview and Best Practices 13

Page 14: The NIH Leave Bank: Overview and Best Practices...The NIH Leave Bank: Overview and Best Practices Alexandra Ratie: NIH Leave Bank Program Manager And. Mallory McCormick, Supervisor,

Becoming a Leave Bank Ambassador

1414The NIH Leave Bank – Overview and Best Practices

Partner with your agency’s Leave Bank and help

spread the word about this important employee

benefit!Here’s how the Leave

Bank benefits NIH employees and NIH!

Page 15: The NIH Leave Bank: Overview and Best Practices...The NIH Leave Bank: Overview and Best Practices Alexandra Ratie: NIH Leave Bank Program Manager And. Mallory McCormick, Supervisor,

The Leave Bank as an Employee Hiring and Retention Tool

1515The NIH Leave Bank – Overview and Best Practices4/3/2018

Provides Income Protection• 2018 – 7,978 employees enrolled and eligible to apply for leave• 2017 - 55% enrollment for new employees – attractive to potential hires• 2017 – 376 individual NIH employees received leave from Leave Bank• 2017 - Over 32,000 hours – 4000 working days – distributed to these recipients

Ensures employees can care for family• 2017 - 50% of our total recipients were approved to receive leave for family care • 2017 – 30% of our total recipients were approved for leave for birth and

recuperation

Positive Program Reputation and Employee Experiences• 2016 Recipient Survey Results: 91% of recipients had positive experience – 99%

would recommend program to co-worker• 2017 NIH-wide Survey: 92% of members would recommend program to others

Page 16: The NIH Leave Bank: Overview and Best Practices...The NIH Leave Bank: Overview and Best Practices Alexandra Ratie: NIH Leave Bank Program Manager And. Mallory McCormick, Supervisor,

2017 Cases by Medical

Emergency TypeStrokes/Aneurysms

Gynecological Conditions

Heart Conditions

Cancers

Psychiatric Conditions

Orthopedic Conditions

Birth and Recuperation

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Page 17: The NIH Leave Bank: Overview and Best Practices...The NIH Leave Bank: Overview and Best Practices Alexandra Ratie: NIH Leave Bank Program Manager And. Mallory McCormick, Supervisor,

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Leave Bank Success Stories“My son has a very serious (and terminal) illness, resulting in many hospital stays, as well as multiple surgeries. Knowing that I no longer have to make the choice of being at work or with

my son when he needs me most is a blessing to be cherished. From our family to yours, thank you for helping us through this very difficult time.”

“My mother was diagnosed with a rare and aggressive form of cancer. The Leave Bank allowed me to be able to continue to work but still assist her until her last breath. Without the

Leave Bank, I would not have been able to be there for the person who had always been there for me. I am so grateful for the generosity and compassion of my NIH colleagues who

contributed and donated their leave so I could provide care for my loved one. This is an excellent benefit and program for all of us and I encourage everyone to participate!”

“The Leave Bank made an invaluable contribution to my recovery. Instead of fretting over my job and how to cover expenses, I could focus on my recovery. I am happy to report that I

am back at work, and doing much better. I will continue to contribute to the Leave Bank every year to show my appreciation for how it positively impacted my life, and by extension,

my family’s lives.”

The NIH Leave Bank – Overview and Best Practices 17

Page 18: The NIH Leave Bank: Overview and Best Practices...The NIH Leave Bank: Overview and Best Practices Alexandra Ratie: NIH Leave Bank Program Manager And. Mallory McCormick, Supervisor,

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Launching a New Leave Bank Program

GUIDANCE

Code of Federal Regulations

CFR Title 5 – Part 630Subpart J

Office of Personnel Management

National Institutes of Health

Leave Bank Office

Page 19: The NIH Leave Bank: Overview and Best Practices...The NIH Leave Bank: Overview and Best Practices Alexandra Ratie: NIH Leave Bank Program Manager And. Mallory McCormick, Supervisor,

RecipientProcessesPilot Program?

TO CONSIDER

MembershipRequirements

System RequirementsStaffing Needs

19The NIH Leave Bank – Overview and Best Practices 19

Launching a New Leave Bank Program

Role of Board

Page 20: The NIH Leave Bank: Overview and Best Practices...The NIH Leave Bank: Overview and Best Practices Alexandra Ratie: NIH Leave Bank Program Manager And. Mallory McCormick, Supervisor,

Policies and Leave Bank Resources

2020The NIH Leave Bank – Overview and Best Practices

Policies and Procedures: https://hr.nih.gov/benefits/leave/leave-bank/resources

Leave Bank Website: https://hr.nih.gov/benefits/leave/leave-bank Membership Information Donation Information Recipient Information – Birth and Recuperation Policies LAO Information

Leave Bank Toolkit FAQs One Page Guides Limited Access Login in MyPay

Page 21: The NIH Leave Bank: Overview and Best Practices...The NIH Leave Bank: Overview and Best Practices Alexandra Ratie: NIH Leave Bank Program Manager And. Mallory McCormick, Supervisor,

Key Takeaways

• Understanding of what the NIH Leave Bank is and how it improves the lives of NIH employees

• Understanding of Leave Bank Membership and Recipient processes and best practices

• How AOs can act as ambassadors for the Leave Bank and how an agency without a Leave Bank can take first steps to start their own

The NIH Leave Bank – Overview and Best Practices 21

Page 22: The NIH Leave Bank: Overview and Best Practices...The NIH Leave Bank: Overview and Best Practices Alexandra Ratie: NIH Leave Bank Program Manager And. Mallory McCormick, Supervisor,

Resources

• For additional information please visit:• https://hr.nih.gov/benefits/leave/leave-bank

The NIH Leave Bank – Overview and Best Practices 22

Page 23: The NIH Leave Bank: Overview and Best Practices...The NIH Leave Bank: Overview and Best Practices Alexandra Ratie: NIH Leave Bank Program Manager And. Mallory McCormick, Supervisor,

Contact InformationNIH Leave Bank OfficeNIH/OD/OHR/WRD/[email protected]

23The NIH Leave Bank – Overview and Best Practices