Upload
others
View
8
Download
0
Embed Size (px)
Citation preview
1 © FIRSTSOURCE 2020 | CONFIDENTIAL I 13 February 2021
The official guide to Firstsource Brand
© FIRSTSOURCE | CONFIDENTIAL I 13 February 20212
Our Values
RISK-TAKING
Dare to go beyond. Challenge status quo every day. Be strategic. Be ambitious. Be resilient.
EXECUTION EXCELLENCE
Strive to be the best. Collaborate, co-create and drive excellence.
AGILITYMove ahead of time quickly. Stay nimble, adapt fast and learn constantly with a ‘Digital First’ mindset.
Instill trust, confidence and accountability. Seek answers rooted in ‘what's right’ and not ‘who's right’.
CUSTOMER FIRST
Keep customer at the core of every action.
HUMANENESS
Be fair, respectful, transparent and sensitive. Care for your community; act responsibly towards environment.
CREDIBILITY
© FIRSTSOURCE | CONFIDENTIAL I 13 February 20213
Our logo (interim)
The logo has two components
• Symbol: Ellipse
• Brand name: Firstsource
Logo Usage• The symbol and brand name must be used in all
communications together in the correct placement and proportions.
© FIRSTSOURCE | CONFIDENTIAL I 13 February 20214
Let the logo breathe
The minimum clear space that must surround the logo is equivalent to the height of its ellipse. This space must surround the logo on all sides: top, bottom, left andright.
This clear space can be increased to suit thecreative.
Minimum sizeIn print, the logo should never appear smaller than 1" (25 mm). On-screen, it must appear at least 100 pixels wide.
© FIRSTSOURCE | CONFIDENTIAL I 13 February 20215
Don’t rotate thebrand mark
Don’t recolour theword mark
Don’t typeset thewordmark in anyother font
Don’t change the gradient on the brand mark
Never distort the brand mark.Always scale in proportion.
Don’t distort the logo
The brand mark cannever be placed in apatch or box
Don’t apply any effects to the logo such as drop shadows or glows
Don’t use theword mark without the ellipse
What not to do
In order to keep our visual identity consistent, avoid usage of the Firstsource logo or any other Firstsource ‘family’ logos in ways depicted below. These rules play an indispensable part in the overall representation of the brand.
When in doubt, speak to the branding team.
© FIRSTSOURCE | CONFIDENTIAL I 13 February 20216
Logo placement
The logo should ideally be placed in the top right corner.
The Group logoOn collaterals that require the usage of the Group and FSL logos, both logos should be displayed at the top of the page. The Group logo should be on the left and the Firstsource logo should be on the right.
Any online usage of the logos, or placement of any additional logos on a creative, should be done in consultation with the branding team.
© FIRSTSOURCE | CONFIDENTIAL I 13 February 20217
Our colors
Our primary colors focus on black and orange as a base, with blue to add character,
Our secondary colors are a range of grey that provide more options for our collaterals.
Headlines:
• FS BLACK on light backgrounds
• FS White on dark backgrounds
Body text: FS White or FS Black
Emphasis/standout: Orange
Background colors:
• FS White or FS Black as background colors
• Orange and Blue should be avoided for backgrounds
Secondary colors can be used to compliment primary colors in collaterals but should never bethe dominant colour(s)
UsageFS WHITEPANTONE White
CMYK 0, 0, 0, 0
RGB 255, 255, 255
HEX #FFFFFF
FS BLACKPANTONE Black
CMYK 40, 30, 30, 100
RGB 0, 0, 0
HEX #000000
FS ORANGEPANTONE 714C
CMYK 0, 62, 88, 0
RGB 255, 127, 50
HEX #FF7F32
FS BLUEPANTONE 7686C
CMYK 97, 77, 13, 2
RGB 29, 79, 145
HEX #1D4F91
FS NAVYPANTONE 655C
CMYK 100, 88, 37, 34
RGB 0, 40, 85
HEX #002855
FS GREYCMYK 0, 0, 0, 75
RGB 92, 100, 102
HEX #636466
FS MIDDLE GREYCMYK 0, 0, 0, 25
RGB 199, 200, 202
HEX #C7C8CA
FS LIGHT GREYCMYK 0, 0, 0, 05
RGB 241, 242, 242
HEX #F1F2F2
Primary colors
Secondary colors
© FIRSTSOURCE | CONFIDENTIAL I 13 February 20218
Typography
Raleway Medium
Used for: Headings, subheadings, callouts
Styles allowed: Avoid writing text in all caps and italics; Use only when necessary in a sentence and as a styling feature.
Backup font: When a default system font is required, replace all instances of Raleway with Calibri Headings
Raleway Regular
Used for: Body text
Styles allowed: Avoid writing text in all caps and italics. Use only when necessary in a sentence and as a styling feature.
Backup font: When a default system font is required, replace all instances of Raleway with Calibri Body
The quick brown fox jumps over the lazy dog
And it was a WRAP
The quick brown fox jumps over the lazy dog
© FIRSTSOURCE | CONFIDENTIAL I 13 February 20219
The ellipse
The visual mnemonic is a dynamic ellipse, moving in an upward and outward trajectory
from a definite source.
The two distinct colors of orange and navy form the two separate elements in our
mnemonic. The orange color is a symbol of the brand’s hero archetype while the deep
blue embodies brand characteristics such as wisdom and thought leadership.
The ellipse can be used as a standlone element in regular, reverse or muted colour,
with the same spacing guidelines as the logo (height ofellipse.)
Don’t reproduce parts of the ellipse in isolation
Don’t use ellipse in colours unrelated to the brand
Don’t use a full-colour elipse on a photo background
What not to do:
© FIRSTSOURCE | CONFIDENTIAL I 13 February 202110
Imagery
Checklist
Our photography allows us to tell stories and shows others how wesee the world around us. Our photography style is crisp, high incontrast and in focus, never washed out, blurry or out of focus. All ofFirstsource’s visual imagery must have one or more of the followingcharacteristics:
Authentic. Strong message. Distinctive. Consumer-centric. Natural. Diverse. Dynamic.
The questions below help identify relevant considerationsfor on-brand stock imagery:
1. Does this photograph represent people, their lives and the world around us in a way that is credible and not idealized?
2. Is this photograph candid and warm, demonstrating sensitivity to the subject?
3. Does this photograph feel as though you are observing a real-lifesituation?
4. Is this photograph captured in context of a real setting?
© FIRSTSOURCE | CONFIDENTIAL I 13 February 202111
What not to use
Our photography is all about genuine moments that are natural andengaging. It should never feel artificial or unreal. This page shows afew simple things to avoid:
• Emotionless images
• Clichéd scenarios or contrived settings
• Staged interactions
• Obvious posing
• Insufficient contrast
• Obvious post-production or Photoshop effects (other thanblack and white conversions)
Use discretion and choose images that are in line with our organisation culture and values of inclusivity, thoughtfulness and respect for all
© FIRSTSOURCE | CONFIDENTIAL I 13 February 202112
Alternative colors
The logo can be used in reverse options on differentcolor backgrounds
© FIRSTSOURCE | CONFIDENTIAL I 13 February 202113
Sourcepoint
The logo can be used in reverse options on different colorbackgrounds
© FIRSTSOURCE | CONFIDENTIAL I 13 February 202114
Firstsource Advantage
This logo is used to represent the Firstsource Collectionsbusiness.
The logo can be used in reverse options on different colorbackgrounds
© FIRSTSOURCE | CONFIDENTIAL I 13 February 202115
OneAdvantage
This logo is used to represent the Firstsource HealthcareCollections business.
The logo can be used in reverse options on different colorbackgrounds
© FIRSTSOURCE | CONFIDENTIAL I 13 February 202116
Logo colours
FS Orange
Pantone 1575C CMYK 0, 62, 88, 0
RGB 255, 127, 50 Hex ff7f32
FS Navy
Pantone 655C CMYK 100, 88, 37, 34
RGB 0, 40, 85 Hex 002855
FS NavyFS Orange
FS NavyFS Orange
FS Orange
FS Navy
FS NavyFS Orange
FS Navy
© FIRSTSOURCE | CONFIDENTIAL I 13 February 202117
Logo usage in the US
Usage Healthcare HC Collections FSA/Collections Mortgage
Internal + external :
Business cards,
Infra Posters,
ID cards,
Lanyards
Certificates
Badges
Merchandise
Internal:
Mailer Campaigns, Email templates
Corporate overview/factsheet
18
MS Office templates
© FIRSTSOURCE | CONFIDENTIAL I 13 February 202119
Word template
Raleway Calibri Policy word template
© FIRSTSOURCE | CONFIDENTIAL I 13 February 202120
PPT template
Calibri
Raleway
© FIRSTSOURCE | CONFIDENTIAL I 13 February 202121
MS Teams background
© FIRSTSOURCE | CONFIDENTIAL I 13 February 202122
MS Teams background
© FIRSTSOURCE | CONFIDENTIAL I 13 February 202124
MS Teams background
© FIRSTSOURCE | CONFIDENTIAL I 13 February 202125
Email signature
Your Name HereJob - Title
26
Collateral templates
© FIRSTSOURCE | CONFIDENTIAL I 13 February 202127
Posters in portrait orientation
Design style 1
Design style 2
© FIRSTSOURCE | CONFIDENTIAL I 13 February 202128
Mailers in landscape orientation
Design style 1 Design style 2
© FIRSTSOURCE | CONFIDENTIAL I 13 February 202129
Infra Posters
© FIRSTSOURCE | CONFIDENTIAL I 13 February 202130
Certificates – Digital options
© FIRSTSOURCE | CONFIDENTIAL I 13 February 202131
Certificates – Print options
© FIRSTSOURCE | CONFIDENTIAL I 13 February 202132
Service Awards Certificates
Milestone years – 5, 10, 15, 20, 25, 30, 35, 40, 45 and 50 years
© FIRSTSOURCE | CONFIDENTIAL I 13 February 202133
Merchandise
© FIRSTSOURCE | CONFIDENTIAL I 13 February 202134
User interfaces
35
Emailer templates
© FIRSTSOURCE | CONFIDENTIAL I 13 February 202136
Leadership
© FIRSTSOURCE | CONFIDENTIAL I 13 February 202137
Org wide
© FIRSTSOURCE | CONFIDENTIAL I 13 February 202138
Functional
© FIRSTSOURCE | CONFIDENTIAL I 13 February 202139
Employee Experience
© FIRSTSOURCE | CONFIDENTIAL I 13 February 202140
Initiatives