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The Oriflame
Manager Success Plan
THE SUCCESS TREEA Dynamic Income Opportunity
If you plan to succeed “The sky is the limit!”
Executive Director
• EXECUTIVE CAR
ALLOWANCE £5000pa
• As RD + Opportunity
to join International
Gold Director Incentives
• £120000 sales
4 x Regional Managers
• As RD + 0.125% on all 5th
line RM’s
• FREE PRODUCTS
• FREE DELIVERY
• 30% Discount
11
Regional Director
• DIRECTOR CAR
ALLOWANCE £5000pa
• RM Allowance +
All UK Trips
• £80000 sales
3 x Regional Managers
• As SRM + 0.25% on 4th level RM’s
• FREE PRODUCTS
• FREE DELIVERY
• 30% Discount
10
• CAR ALLOWANCE
£4000pa
• RM Allowance
+ New Projector
• £40000 sales
2 x Regional Managers
• As RM + 0.5 % on 3rd level RM’s
• FREE PRODUCTS
• FREE DELIVERY
• 30% Discount
Senior Regional Manager
9
Regional Manager
• CAR
ALLOWANCE£3000pa
• RM Allowance
+ NEW Laptop
• £15000 sales
2 x District Managers
• As SDM + 2.5% on 2rd line DM’s + 2.5% on 1st
level RM &
1% on 2nd level RM
• FREE PRODUCTS
• FREE DELIVERY
• 30% Discount
8Senior District Manager
• SDM Allowance
• £10000 Team Sales 1 x District Manager
• Commission as DM +
6% on down line DM’s
• FREE PRODUCTS
• FREE DELIVERY
• 30% Discount
7
District Manager
• DM Allowance
• £5000 sales
2 x Group Managers
• As GM + 4.5%
on all teams
• FREE PRODUCTS
• FREE DELIVERY
• 30% Discount
6
Senior Group Manager
• SGM Allowance
• £2500 Team Sales
1 x Group Manager
• Commission as GM
• FREE PRODUCTS
• FREE DELIVERY
• 30% Discount
5
Group Manager
• FREE Business Cases
• £1250 sales Team of 10
• 5% on personal &
indirect, 9% on direct +
6% on direct groups
• FREE PRODUCTS
• FREE DELIVERY
• 30% Discount
4
Senior Consultant
• £600 sales Team of 5
• Commission 5% on all team sales
• FREE PRODUCTS
• FREE DELIVERY
• 30% Discount
3
Elite Consultant
• £600 sales
• Extra 5% Discount
• FREE PRODUCTS
• Up to 35% Discount
2
Consultant
• FREE PRODUCTS
• 23 – 30% Discount
1
WHAT MAKES ORIFLAME’S PRODUCTS UNIQUE?
Natural Swedish Cosmetics
• The Wisdom of Nature and the Best of Science
• Over 40 years of skin care expertise
• High quality, innovative products
at affordable prices
• Environmentally and animal friendly
• Money back guarantee
• The catalogues capture the latest
beauty and fashion trends
ORIFLAME TODAY
Stockholm SWEDEN
• Over 2 Billion Euros in annual sales
• Significant double digit growth year on year
2009 + 20%
2010 + 28%
• 3.5 million Consultants
• 7,500 employees
• 900 products annually
• Co-founder of World Childhood Foundation
• Global R&D centre with more than 100 scientists
• 5 own production units in Sweden, Poland, China,
Russia and India
• Listed on the OMX Nordic Exchange
since March 2004
• Products based on natural ingredients,
never tested on animals
• Operations over 60 countries
CONSULTANT
The Business Case
When you join as a Consultant you can
purchase the Business Case (code 77).
The case contains a variety of samples,
products and business aids for you to try and to show your customers.
As soon as you start as a Consultant you are eligible for
discounts, special offers, free products every catalogue
and many more advantages:
Catalogues every 3 or 4 weeks which presents selections
of the full range of over 900 high quality products featuring
special offers and new product launches. You receive a
23 or 30% discount on all of your orders.
A personal service that includes your Oriflame order
delivered direct to you at home and full credit facility
(subject to status).
ELITE CONSULTANT
When you sell over £600 from any one Catalogue – you will
qualify for an extra 5% discount, giving you a huge 35%
discount on ALL your sales!
Every Catalogue you will receive a ‘Product News’
containing information on new products, exclusive
advance offers and much more.
THE BENEFITS FOR CONSULTANTS
• Discount 23 to 35%
- Cummulative over £125
• Free Products – no limit!
• Free Delivery
- 1st web order
- 2nd order over £75
- Any order over £250
• Credit Period
• Personal Home Page – Free!
- Oriflame Email Address
- Customer Messenger
• Personal product messages
• Company offer messages
1. Must qualify in each catalogue to continue
2. Miss 2nd step – cannot get 3rd
3. Catalogue sales are cumulative
4. Must be 3 consecutive Catalogues
Step 1:
First catalogueRetail sales of £75 /€103+ and you will get £5/€6.90 credit
to spend in the next catalogue
Step 2:
Second catalogueRetail sales of £125/€172+ and you will get £10/€13.80
credit to spend in the next catalogue
Step 3:
Third catalogueRetail sales £125/€172+ and you will get the
Oriflame Green Beauty Box for only £5/€6.90
and you will be awarded a certificate and pin
CONSULTANT WELCOME PROGRAMME
MANAGER’S LEADERSHIP ROLE
Recruit and activate:• 1-to-1 Group
• Getting started
- Interview/contact sheet
• Drive Activity each catalogue
Train and develop Leaders:• Recognising, Inspiring and Coaching
• Learn by doing
• Training meetings
Set Goals and follow-up:• Planning with Potential Leaders
- following the Academy Training!
• Working with Consultants in Personal Group
Success formula for
Oriflame Leaders
Personally recruit five Consultants per Catalogue and continuously stay in personal contact with new and established Consultants.
Make sure your team Recuiters duplicate your efforts and grow into Leaders.
MAKE MONEY
What are you earning?
• RETAIL – the price the customer pays in the Catalogue
• ORDER VALUE (OV) – for calculating levels always
77% of Retail i.e £100 retail = 77 OV
• COMMISSION VALUE (CV) – the amount you
are paid commission on.
» Orders with no discount (under £50) = 77% of retail
» Orders with 23% discount (£50 to 124.99) = 77 CV
» Orders with 30% discount (£125+) = 70 CV
SENIOR CONSULTANT
• 30% personal sales discount (£3 in every £10 retail)
• 5% commission on all your own sales and anyone in your personal team
• One FREE delivery each catalogue
• For all Management Levels commission is payable on Commission Value (CV)
• PAID AS* See Summary of Commission slide
Recruit your first 4 direct (personal) Consultants and achieve £600 Catalogue sales (462 OV) andyou are promoted to Senior Consultant.
At this level you receive:
Indirect Consultant5%
YOU
30% discount
5% commission
Direct Consultant5%
5%
5%5%
GROUP MANAGER (GM)
Grow to a team of 10 (minimum of 5 direct) and £1250 (952.5 OV) and you qualify to become a Group Manager.
• 30% Discount on all personal sales – no minimum order value
• 9% Commission on all Direct Consultants
• 5% Commission on your Personal Salesand Indirect Consultants in your team
• Group Manager Bonus – 10 BusinessCases – making you £150!
• 6% on Direct Promoted Group Managers
• PAID AS* See Summary of Commission slide
At this level you receive:
Direct Consultant9%
Direct Consultant9%
Direct Consultant9%
Direct Consultant9%
Direct Consultant9%
Direct Consultant9%
Group Manager6%
YOU
30% discount
5% commission
PLUS
10 Business Cases when you achieve Group Manager AND 10 Business Cases OR £100 Credit every time you promote out a Group Manager (paid as credit after 2 qualifying Catalogues) £150 EVERY TIME Indirect Consultant
5%Indirect Consultant
5%Indirect Consultant
5%
SENIOR GROUP MANAGER (SGM)
PLUS
PROMOTE OUT CASES OR CASH
SGM ALLOWANCE
When you promote a Direct Group Manager and have total down line (all groups) sales of £2500 (1925 ov).
YOU
30% discount
5% commission
All Direct Consultants
9%
Group Manager
6%
All Indirect
Consultants
5%
• 30% Personal Discount
• 9% Commission on all Direct Consultants
• 5% Commission on your Personal Sales and Indirect Consultants in your team
• 6% on Direct Promoted Group Managers
• When you promote a direct GM you will get 2 Catalogues GRACE (full commission) to regain your central team
• PAID AS* See Summary of Commission slide
At this level you receive:
MANAGER RECRUITING SUPPORT
Senior Group Manager
Every Catalogue you qualify as a Senior Group Manager you will be entitled to receive FREE of charge;
• 5 x Business Cases (Value £75)
• 100 x mixed Window Cards (Value £2.50)
• 120 x Catalogues (Value £25)
These will be added to your account at the start of the Catalogue to pick up on your next order.
The Catalogues will always be for the following period (for example Qualify at the end of C5, you will receive 120 Catalogue 7’s along with your Catalogue 6 delivery).
DISTRICT MANAGER (DM)
COMMISSION STRUCTURE
GROUP MANAGER
Personal Sales 5%Direct Recruits 9%
Indirect Recruits 5%
PLUS
Direct Groups 6%
PLUS
DISTRICT MANAGERCentral District (down to next District) 4.5%
To achieve District Manager level, you need to have 2
Group Managers direct to you and achieve sales of at
least £5000 retail in one Catalogue. As a District Manager,
you will receive the same commission as a Group
Manager, PLUS 4.5% on your entire central District.
If you promote out any Direct Districts in your team,
you will receive 6% on these.
PAID AS* See Summary of Commission slide
PLUS 4.5% on your
entire central District
Direct Consultant
9%
+ 4.5%
Direct Consultant
9%
+ 4.5%
Direct Consultant
9%
+ 4.5%
Direct Consultant
9%
+ 4.5%
Group Manager
6%
+ 4.5%
Direct Consultant9%
+ 4.5%
Group Manager6%
+ 4.5%
YOU
30% discount
5% commission
+ 4.5%
Indirect Consultant
5%
+ 4.5%
Indirect Consultant
5%
+ 4.5%
Indirect Consultant
5%
+ 4.5%
SENIOR DISTRICT MANAGER (SDM)
COMMISSION STRUCTURE
DISTRICT MANAGER
Personal Sales 9.5%Direct Recruits 13.5%
Indirect Recruits 9.5%
PLUS
Direct Groups 10.5%
PLUS
DISTRICT MANAGEROwn District (down to next District) 4.5%
Direct Districts 6%
To achieve Senior District Manager level, you need to
recruit 1 District Managers direct to you outside of your
central District and achieve sales of at least £10000
retail (complete down line) in one Catalogue.
As a SDM, you will receive the same commission
as a DM, including 4.5% on your Own District an if
you promote out any Direct Districts in your team,
you will receive 6% on these.
PAID AS* See Summary of Commission slide
Direct Consultant
13.5%
District ManagerCentral Group
6%
+ 6%
= 12%
Indirect Consultant9.5%
Group Manager+ 6%
YOU
30% discount
5% commission
+ 4.5%
Group Manager
10.5%
Group Manager
10.5%
Indirect Group
Manager
+ 4.5%
MANAGER RECRUITING SUPPORT
District & Senior District Manager
Every Catalogue you qualify as a District and Senior District Manager you will be entitled to receive;
• 5 x Business Cases
• 100 x mixed Window Cards Total Value £100
• 120 x Catalogues
• £50 cash allowance for recruitment activities
These will be added to your account at the start of the Catalogue to pick up on your next order.
The Catalogues will always be for the following period (for example Qualify at the end of C5, you will receive 120 Catalogue 7’s along with your Catalogue 6 delivery).
Cash allowance must be claimed using forms provided with receipts or with invoices for Oriflame Business Aids.
REGIONAL MANAGER (RM)
Direct Consultant
13.5
YOU
30% discount
5% commission
+ 4.5%
Group Manager
10.5%
District ManagerCentral Group
6%
+ 6%= 12%
District ManagerCentral Group
6%
+6%= 12%
Regional Manager
Central Group
12% + 2.5%
= 14.5%
Group Manager+ 6%
Group Manager+ 6%
Indirect Group
Manager
+ 4.5%
Indirect Consultant9.5%
Group Manager
6% + 2.5%
= 8.5%
RegionalManager2nd line
1%
District Manager(2nd line to YOU)
2.5%
A new Regional Manager will receive a Car Allowance,
£3000 (per annum 2010) and a New Laptop once
qualified and accepted for promotion.
REGIONAL MANAGER (RM)
COMMISSION STRUCTURE
GROUP MANAGERPersonal Sales 5%
Direct Consultants 9%
Indirect Consultants 5%
PLUS
Direct Groups 6%
PLUS
DISTRICT MANAGEROwn District (down to next District) 4.5%
Direct Districts 6%
2nd level Districts (in own Region) 2.5%
PLUS
REGIONAL MANAGER + Car AllowanceDirect Regions 2.5%
To achieve this level, you and your downline must reach Regional Sales of at least £15,000 retail and have a minimum of 2 District Managers.
The commission structure is identical to that of a District Manager, but at this prestigious level, you will receive the added benefit of the Oriflame car allowance. A Regional Manager receives2.5% on any Direct Regions, and 1% on 2nd Level Regions.
At this level and above you will also receive 2.5% on 2nd level Districts within your own Region.
PAID AS* See Summary of Commission slide
SENIOR REGIONAL MANAGER
Qualification
£40,000 Team Sales per Catalogue / 2 Direct Regional Managers
Reward
Car Allowance / £4,000 pa / New Projector / Paid on 3rd line RM - Once qualified and accepted for promotion
Direct Consultant
13.5
Group Manager
10.5%
YOU
30% discount
5% commission
+ 4.5%
District ManagerCentral Group
6%
+ 6%= 12%
Regional Manager
Central Group
12% + 2.5%
= 14.5%
Indirect Consultant9.5%
Indirect Group
Manager
+ 4.5%
Group Manager
+ 6%
Regional Manager
Central Group
12% + 2.5%
= 14.5%
Group Manager
6% + 2.5%
= 8.5%
Regional Manager2nd line
1%
District Manager(2nd line to YOU)
2.5%
Regional Manager3rd line0.5%
PAID AS* See Summary of Commission slide
REGIONAL DIRECTOR
Qualification
£80,000 Team Sales per Catalogue / 3 Direct Regional Managers
Reward
Car Allowance / £5,000 pa / ALL UK INCENTIVE TRIPS / Paid on 4th line RM - Once qualified and accepted for promotion
YOU
30% discount
5% commission
+ 4.5%
Regional ManagerCentral Group
12% + 2.5%
= 14.5%
Regional ManagerCentral Group
12% + 2.5%
= 14.5%
Regional ManagerCentral Group
12% + 2.5%
= 14.5%
Group Manager
6% + 2.5%
= 8.5%
Regional Manager2nd line Region
1%
District Manager
(2nd line to YOU)2.5%
Regional Manager3rd line Region
0.5%
Regional Manager4th line Region
0.25%PAID AS* See Summary of Commission slide
EXECUTIVE DIRECTOR
Regional Director
Executive Director
1st Level Regional Manager
2.5%
2.5%
3rd Level Regional Manager
0.5%
2.5%
Senior Regional Manager
Regional Manager
4th Level Regional Manger
0.25%
Regional Manager
5th Level Regional Manager
0.125%
Regional Manager
REGIONS PAID
RM – 2 Regional levels paid down line
SRM – 2 RMs wide pays 3 levels down line
RD – 3 RMs wide pays 4 levels down line
Executive Director – 4 RMs wide pays 5 levels down line
MAXIMUM EVER NUMBER OF LEVELS PAID OUT IS 5
Grace Period 2 Cats 2 Cats 2 Cats 3 Cats 3 Cats 6 Cats N/A N/A N/A
Qualification Level 600 1,250 2,500 5,000 10,000 15,000 40,000 80,000 120,000
Team of 10 + 1 GM + 2 GM + 1 DM + 2 DM + 2 RM + 3 RM + 4 RM
Title Maintenance 2 2 2 3 3 6 1 Year 1 Year 1 Year
All figures refer to Retail Commission is paid on commission value (after discount)*PAID AS – should you achieve results less than the level of your title, you will be paid as per the results achieved in that Catalogue.
TITLE MAINTENANCE
The total period you can keep title while not achieving the qualification level. You will then revert to the title below. If you are not qualifying as per your title at each level you will bepaid at the level below title unless you are within a Grace period.
1. It is illegal for a promoter or a participant in a trading scheme to persuade anyone to make a payment by promising benefits from getting others to join a scheme
2. Do not be misled by claims that high earnings are easily achieved. The benefits of participating in this scheme are directly related to the effort put into it by the Consultant.
SUMMARY OF COMMISSION - UK
Senior
Consultant
Group
Manager
Senior
Group Mgr.
District
Manager
Senior Dist.
Manager
Regional
Manager
Senior
Reg. Mgr.
Regional
Director
Executive
Director
Discount on Personal 30% 30% 30% 30% 30% 30% 30% 30% 30%
Commission on Direct Consultants 5% 9% 9% 9% 9% 9% 9% 9% 9%
Indirect Recruits 5% 5% 5% 5% 5% 5% 5% 5% 5%
Personal Total Orders 5% 5% 5% 5% 5% 5% 5% 5% 5%
Direct Groups 0% 6% 6% 6% 6% 6% 6% 6% 6%
Own District 4.5% 4.5% 4.5% 4.5% 4.5% 4.5%
Direct District 6% 6% 6% 6% 6% 4.5%
2nd level Districts (own Region) 2.5% 2.5% 2.5% 2.5%
Car Allowance per year £3000 £4000 £5000 £5000
Direct Regions 2.5% 2.5% 2.5% 2.5%
2nd Level Regions 1% 1% 1% 1%
3rd Level Regions 0.5% 0.5% 0.5%
4th Level Regions 0.25% 0.25%
5th Level Regions 0.125%
• Customers will receive free personal advice on skin care in their
own homes, in a one to one or one to group environment.
• Customers are offered on-going personal after sales service.
• Customers can try products knowing that, if for any reasons they
are not satisfied, Oriflame will exchange or refund up
to 3 months after the purchase.
• Customers are not subjected to “pressure selling”,
nor are they obliged to make any purchase.
• Customers have the convenience of hassle-free shopping.
Furthermore, Oriflame Consultants offer their
customers the following benefits:
The promoter of the trading scheme described in this manual is Oriflame UK Limited of Tilers Road, Kiln Farm, Milton Keynes MK11 3EH
under which the products described in the current Oriflame Brochures are supplied to Oriflame Consultants.
Manufacturer
Advertising
PR
Warehouse
Wholesaler
Shop Storage
Shelf
RETAILING
CUSTOMER
Manufacturer
Consultant
DIRECT SELLING
CUSTOMER
CUSTOMER BENEFITS
INVEST IN YOUR BUSINESS
• As a self-employed person, you should register as such with your Tax Office also the Department of Social Security.
• Never Be Afraid To Ask for Advice
• Your recruiter and many other people are here to help and advise you. Please take advantage of their experience.
• Your Commission
• Please note that in order to pay commission we require bank details.
• If we have no bank details your commission will be held until we have.
• Useful Web Sites: UK: www.hmrc.gov.uk ROI: www.revenue.ie
It is a truism that any successful business is helped by some early investment, but it need not be financial. The most important and worthwhile investment you should make is your time, talking to people and showing them your products costs nothing and will give you the highest yield.
We recommend that you discuss any larger expenditure – advertising, entertaining, meetings and such with the person who recruited you or our Customer Care team.
Remember, the grass is not necessarily greener elsewhere. In your own home town there are more contacts than you need to start. Your most precious assets are your customer and potential recruit lists. These are free, they cost you nothing. If you continue to add to your lists, always asking for referrals and finding new customers and recruits, you will never need to spend money on advertising.
Make use of the free support tools you have – your Oriflame home page, customer messenger and a personal Oriflame.biz email address. Full details are available on the web site under online instructions.
Oriflame Guarantee
The Oriflame Guarantee of Excellence is your assurance of quality and value for
money, with every purchase of Oriflame products. If you are not satisfied, for any
reason within 3 months of purchase, Oriflame will exchange the products or provide a
full refund on presentation of proof of purchase. Statutory rights not affected.
When you receive your Goods
As soon as your order arrives, it is vital to check immediately that the order is correct
and in good condition.
Shortages/Incorrect Delivery Goods
In the event of any shortage or incorrect delivery, please telephone Customer Care
within 5 days of receipt of your order. In the case of incorrect delivery goods your
missing product will be sent out to you with a Reply Paid Label for which to return your
item.
Damaged goods must be claimed in writing using the Returns Form (Code 28).
Oriflame will only refund or replace if:
1. Products are returned in saleable condition
2. Products returned due to Customer dissatisfaction (as stipulated in the Oriflame
guarantee) and supported with a correctly completed Customer guarantee slip
3. Products which are damaged when you receive them from the Company.
Claims for goods received in a damaged condition must be made in writing,
accompanied by the product using the Oriflame Returns Form, and received at
Customer Care within 10 days of the product being dispatched.
Oriflame will not:
Refund or replace demo products or goods which have been used for demonstration
purposes Refund or replace any goods which do not clearly stipulate the reason for
return on the Returns Form
Process claims unless the products and Returns Forms are returned together:
We reserve the right to refuse to refund or replace a product which is outside of the
guarantee terms.
All products returned for refund or replacement must be sent direct to the address
below using normal post or parcel post, with the Consultant requesting a refund or
replacement.
Oriflame UK Ltd, Returns Dept., Tilers Road, Kiln Farm, Milton Keynes MK11 3EH
Return postage refund is at the Consultant’s own expense, with the exception of
returns categories R2, R3, C2 and C3 (refer to the front of the Returns Form)
Maximum postage refund is £3.50, as large boxes should be returned through our
carrier instead of using postal services. If you have a large box to return, call Oriflame
Customer Care and we will instruct our carrier to collect at a fixed cost of £6.50.
If you are returning a whole order, complete the invoice number and write “whole order
returned” in the comments section of the Returns Form.
Product Liability
Oriflame product liability insurance applies to all products to protect both
the Company and its Consultants.
No Oriflame accept liability on behalf of the Company. All claims should be dealt with
by Oriflame UK Limited
Paying for your Orders
•New Consultants will be granted credit on their orders up to £175, subject to status.
•The due date for payment is printed on each sales invoice, and if payment has not
been received by Oriflame on this date, then all future orders will be held until such
date as payment is received. Please allow at least 5 working days for the money
to clear.
•You can pay for your order by any of the following methods.
Direct Debit
This is by far the easiest and most convenient
way to pay your invoices. Simply complete and sign the Direct Debit Mandate
enclosed in your Business Case return to Head Office. This will allow us to debit your
account on the due date of payment as stated on the invoice.
Bank Giro
Pay in at a High Street bank, please note that some banks may charge for this.
Credit / Debit Card
Online
Rules Of Conduct For Oriflame ConsultantsAll Oriflame Consultants are subject to the following Rules of Conduct.
1. Independent Status
The Consultant has independent self-employed status and is neither an Employee nor an Agent
of Oriflame. The Consultant is responsible for paying their own Income Tax and National
Insurance Contributions. The Consultant shall not state or imply that she/he is an Employee or
Agent of Oriflame and has not authority to act for; or commit Oriflame.
2. Compliance with Rules
The Consultant agrees to comply, in spirit as well as by the letter, with the Oriflame Rules of
Conduct and with Rules and Policies provided in official Oriflame literature, such as the
Registration Form, and individual incentives and promotions.
3. Consultant Contract
All new Consultants must have completed an Oriflame Registration Form and forwarded this to
Oriflame. All new Consultants must be at least 18 years of age and capable of entering into a
Contract. Because of legal requirements, a Consultant may not spend or agree to spend more
than £200 in the first seven days of their appointment.
4. Promotion of Product Plan
In promoting the products sold under the “Oriflame” trademarks (the “PRODUCTS”) and the
Oriflame Success Plan, as explained in official Oriflame literature to its Customers, potential
Customers or prospective Consultants, the Consultant shall not make any inaccurate,
unsubstantiated or misleading statements concerning the PRODUCTS or unfair comparisons
with other Companies or their products or marketing plans. A Consultant is not permitted to
offer the PRODUCTS for sale to members in another Consultant’s line of recruitment.
5. Presentations
The Consultant will only use material prepared by Oriflame, or authorised by Oriflame in writing,
in presenting and promoting the Success Plan or the PRODUCTS. In presentations to
prospective Consultants, the Consultants should emphasise that the Success Plan constitutes a
business opportunity for an independent contractor, and is not an offer or employment.
6. Trade Marks and Names
The Oriflame name and trade marks can only be used by Oriflame Consultants, and only to
promote the Oriflame Products and Plan and then only:
a) on official material produced and supplied for the purpose by Oriflame
b) on material that has been specifically approved by Oriflame.
7. Media Contracts & Advertising
All media communication (i.e. radio, newspapers, TV, etc) can only take place with the official
approval of Oriflame Head Office. Advertisements for the products and recruiting can be used,
with the approval of Oriflame Head Office.
8. Administration/Service
A Consultant provides a service to their Customers which includes:
a) timely delivery of products
b)courteous and prompt handling of complaints and returns
c) only recommending the use of products as labelled or published by Oriflame.
9. Third Party Products
a) Into any other team/line of recruitment
b) if the third party products are not seen as suitable to be associated with an Oriflame
Consultant or Oriflame product
c) from the level of District Manager and above. Doing so could result in the loss of title and
privilege, and possible termination.
10. Retail Sales
a) Oriflame products should not be displayed in a retail outlet, but may be displayed where
an associated service is offered and there is an Oriflame Consultant who may take orders
(i.e. Beauticians, Hairdressers, etc).
b) Oriflame products may not be sold at Car Boot Sales, Fetes, Market stalls or at any other
inappropriate venue.
c) in any given month Consultants must abide by the spirit of the reward plan and not hold
excessive stocks of Oriflame products.
11. Repackaging
All Oriflame products should be sold by the consultants in the original containers. At no time
should they be repackaged or re-labelled.
12. Business Ethics
All Consultants agree to adhere to and abide by the Direct Selling Association Code of Conduct.
13. Status
a) The status of Oriflame Consultants may be granted to individuals or partnerships of no more
than two persons. All members must sign the Consultant Registration Form, and are subject to
approval by Oriflame.
b) A Consultant can only be involved in one Consultant business direct or indirect.
c) Oriflame reserves the right to refuse any Registration of a prospective Consultant
14. Corporations
A Consultancy may be transferred to a limited Company, provided the current owners of the
Consultancy are the only shareholders of such company and that the Company will be involved in
no activities other than operating the Consultant. If shares in such a company are transferred by
the current shareholders, or are issued by the corporation to a third party, such third parties must
be approved by Oriflame and sign a Registration Form.
15. Third Party Management
All third party management which includes transfer out is subject to the written approval of the
Company.
16. Failure to comply
with any of the Oriflame Rules of Conduct or Code of Ethics or any other rules that may be issued
from time to time, will constitute a cause for termination of the Consultant contract or of a refusal
by Oriflame to renew any contract.
17. Deduction of outstanding monies.
Oriflame reserves the right to deduct at any time, any or all monies owed to the Company by the
Consultant contract or of a refusal by Oriflame to renew any contract.
18. Revisions or Additions
Oriflame reserves the right to expand or revise the Oriflame rules, effective on thirty (30) days
prior written notice, which may be provided through any newsletter or other printed material
distributed to Oriflame’s Consultants.
19. Do not recruit any Consultant
who was approached by another Consultant within the preceding seven days.
20. Ensure that all Consultants
pay for their orders on the due date. Any returns or invoices which have not been paid for by six
weeks after due date will be treated as a negative sale and will affect your commission
accordingly. It is in all our interests that all Consultants pay for their orders promptly.
21. It is important
to note that the line of recruitment is permanent and Consultants can not be transferred from one
line or recruitment to another without written permission from Oriflame and the recruiting
Consultant and Manager in the original line of recruitment. When a Consultant’s Contract is
terminated for any reason then the Consultants under that terminated Consultant will automatically
transfer up to the next Consultant in the terminating Consultant’s line of recruitment. If a
Consultant after discontinuing chooses to reinstate under their previous Consultant number, this is
subject to their credit status upon discontinuation. If a downline is involved they must assume all
responsibilities of an upline. The Company’s decision is final on these matters.
In addition to the general rules for all Consultants, the following rules apply to Regional Managers and above.Violation of any of these special rules will result in immediate loss of Regional Manager status and privileges - including Commission and Bonuses - and may even result in termination of membership.
1. As a Regional Manager and above you must service your personal group Consultants monthly by:
a) Recruiting and continuously developing your personal group.
b) Assisting, guiding and motivating.
c) Conducting periodic meetings to train and motivate.
d) Training your down line Consultants in the Oriflame Training Programme.
e) Maintaining frequent communication, informing about meeting dates, venues, product news, training sessions etc.
f) Participating in all seminars and meetings.
g) Enforce the Code of Conduct and the Rules and lead by example.
h) Attending business meetings with Oriflame that you are called upon to attend by your Upline Manager.
2. A Regional Manager and above may not represent any other direct selling company without Oriflame’s written consent.
3. If a Regional Manager and above spouse is a representative of any other direct selling company, the spouse is not allowed to participate in Oriflame activities and the spouse’s activities must be kept separate from Oriflame. A Regional Manager and above must inform Oriflame if the spouse is a representative of any other direct selling company.
4. A Regional Manager and above must follow any additional rules or instructionscommunicated in writing by Oriflame.
RESPONSIBILITIES OF ANORIFLAME SENIOR MANAGER
The DSA has a clear Code of Practice that all member companies and their direct sellers are required to adhere to.
This Code, drawn up in close consultation with the Office of Fair Trading, gives the highest level of consumer protection,
in the products sold and the method of sale. The Consumer’s Guide to Shopping at Home produced by the DSA give a
clear guide to the consumer the standards required of a Direct Sales company. Oriflame UK Limited are proud that they
give a clear example to the industry of the standard required of Direct Selling companies
The growth of Direct Selling mirrors that of franchising in the 70’s and 80’s providing people with the opportunity to build
their own business to the level they wish, but without the significant cost attached. That’s why Direct Selling is also
known as the people’s franchise.
The success and size of a Direct Selling business is clearly dependent on the amount of time and commitment an
individual puts in. However, the following elements are very important in assessing a business opportunity.
Oriflame’s history, operating in over 50 countries world-wide, meets these requirements and with products of outstanding quality, Oriflame truly represents one of the best opportunities in Direct Selling today
Oriflame is a member of the DSA in both the UK and Ireland.
The DSA code of practice and The DSA consumer code are both available on the DSA’s own Web site www.dsa.org.uk site and at www.oriflame.co.uk
• Are the products to be sold:
- Affordable? - Consumable? - Repeatable?
• Does the market already exist and how large is it?
• How reputable is the company involved and what is the quality of its products?
• Does the company have staying power and financial stability?
