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T:+31 72 8200400 F:+31 72 8200444 [email protected] www.patientsafety.com Sistema de Gestión de Riesgos Clínicos Johnny Sijm – The Patient Safety Company The Patient Safety Company

The Patient Safety Company

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Page 1: The Patient Safety Company

T:+31 72 8200400 F:+31 72 8200444 info@patie ntsafety.com www.patientsafety.com

Sistema de Gestión de Riesgos Clínicos

Johnny Sijm – The Patient Safety Company

The Patient Safety Company

Page 2: The Patient Safety Company

Contenido

1. Introducción The Patient Safety Company

2. El Sistema de Gestión de Riesgos Clínicos (SGRC)

3. Resumen

4. Demostración4. Demostración

Page 3: The Patient Safety Company

Introducción The Patient Safety Company

• Fundada en 2003 en Alkmaar, Países Bajos.

• Primera implementación en 2005

• Lider del mercado de Sistemas de Gestión de Riesgos Clínicos (SGRC) en Europa.

3

• Dedicados a la Gestión de Riesgos Clínicos.

• Desarrollado desde las necesidades de los clientes

Page 4: The Patient Safety Company

Internacional

• Desde el final del 2008

• Software implementado en 3 continentes: Europa, Australia y America.

• Software en 8 idiomas: ES, CA, EN, NL, DE, FR, PT, TU.

• Representado en 20 paises por 12 “Value Added Resellers”!

Page 5: The Patient Safety Company

Clientes

• > 300 organizaciones sanitarias mundial

• Principales Hospitales Universitarios• Projectos de benchmarking• Desde pequeños centros de atención comunitaria hasta

regiones o grandes redes

Page 6: The Patient Safety Company

Benchmarking

6

Page 7: The Patient Safety Company

Benchmarking

Holanda- Red de Radioterapia (19 organizaciones)

Belgica- Red de Radiotherapia (25 organizaciones)

Alemania - Universidad Witten/Herdecke

Australia - The HQCC analisa datos de mas que 200 hospitales para desplegar acciones de mejora.

Page 8: The Patient Safety Company

El Sistema de Gestión de Riesgos ClínicosEl Sistema de Gestión de Riesgos ClínicosClinical Risk Management System (CRMS)

Page 9: The Patient Safety Company

Marco de Gestión de Riesgos ClínicosDTA 8009 (Acuerdo Técnico Holandés)

Strategia y politica

Medidas de control

AuditoríaRevisión

Monitorar

Mejorar Y

communicar

Analisis y Prioritarriesgos

IdentificarRiesgos

Cultura

Page 10: The Patient Safety Company

El CRMS

Reportar no es el objetivo final!

10Registro y clasificación de todos los riesgos potenciales

Analisis de riesgos: prospectivo (AMFE) y retrospectivo (Ishikawa, Analisis de Causa Raíz, Po r Que?

Seguimiento de los cambios observado: Acciones correctivas/preventivas y medición de los resultado s.

Hay que involucrar a los empleados en el análisis y proceso de mejora.

Page 11: The Patient Safety Company

En resumen el CRMS• Registro y gestión de todos los incidentes y riesgos (potenciales).

• Soporte del proceso de gestión y flujo de trabajo. Totalmente configurable y ajustable.

• Toda la información en tiempo real.

• Herramientas para análisis estructural, Tendencias, Por que?, Ishikawa, PRISMA, ACR, AMFE.PRISMA, ACR, AMFE.

• Apoya a la calidad total: ciclo PDSA, indicadores, vista general de todos los objetivos globales, proyectos , acciones correctivas/preventivas, tareas.

• Integrable en la infraestructura de tecnológica de la organización.

• Muy fácil y flexible para los usuarios y el administrador.

• Crear nuevos programas / formularios sin ayuda, reclamaciones, auditoría clínica etc.

Page 12: The Patient Safety Company

Demostración

Formulario

Back office


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