Upload
others
View
2
Download
0
Embed Size (px)
Citation preview
1LeanConstruc.onIns.tute
Houston Brown Ken Lindsey
David Craddock Christian Pikel
Douglas Lee Jenna Santamaria
Dick Bayer Mark Spies
The People Side of Lean
We are not buying a building, we are engaging a group of individuals who will deliver a project supported by the resources of their company.
It’s more than just finding the right company, it’s about finding the right person from the right company.
Are we focused on the right criteria and factors?
MY FACE WHEN PEOPLE ASK…
IS THAT THE CHEAPEST OPTION?
90%
10%
IT’S ALL ABOUT THE PEOPLE
The success of a project resides in choosing the right people. Knowing how to do that is a whole other matter…
u New skillset to develop
u Team health / team dynamics
BRAND NEW WORLD
u Understanding individual talents beyond subject matter expertise
u Core Team must decide who are partners
u The Right Seats on the Bus
§ If it doesn’t feel right then it probably isn’t
u “When” should be informed by project needs (milestone plan/risks, etc.)
LESSONS EARNED
u The right company culture enables the people we want
Finding the Right Prospects
u Gauge interest in this new method (ILPD) u Capabilities matter
TEAM SELECTION
THE A3 RFP | THE A3 PROPOSAL u Distill requirements to what
brings value u Clear objectives and
description of process u Define selection process CoS
u No dog and pony show u Summarizes thinking and
discussion u Sparks creativity u No fluff
THE INTERVIEW What matters: u Interviewers must be prepared u Room setup u Don’t expect people to know everything, but do
expect them to be honest about it.
Agenda Introductions 5 minutes
Company Overview 5 minutes
Question & Answer Session 45 minutes
Summary/ Wrap Up 5 minutes
Plus/ Delta 5 minutes
Recap (without interviewee) 5 minutes
SELECTION CRITERIA Criteria RB Mechanical SNL Mechanical
Safety
Innovation & Creativity
Teamwork & Commitment
TVD/Set Based Design/Budgeting
Team Chemistry & Collaboration
Coaching & Learning
Excitement & Attitude
Commercial Terms (OH/ Profit at Risk)
TOTAL
8% / 5% 10% / 5%
INTERVIEW RETROSPECTIVE u The focus of this whole process is to pick someone who is qualified and someone you trust
u While these are a lot of steps, we have realized it is worth the investment
u Team must understand the criteria they need/want in teammates and develop questions to make those traits visible
u Round table interview allows for initial assessment of potential team synergies, trust, leadership qualities, as well as the “gut feel”
OKAY, NOW WHAT?
u On-Board the team
u Use resources to coach, mentor, teach, and learn
u Turn the flywheel, build culture
MANAGING TEAM HEALTH
u Core Team / Big Room u Safe conversations u Prevent passive consent u Creative of tension, fun u Effective team/meeting roles
§ Mining for conflict § Meeting engagement § Team health § Stuck in weeds
SOMETIMES WE GET IT WRONG
u Persist even when things go down in flames
u Through reflection, learning and practice, we can improve
u Actively monitor team health and make course corrections
u Recognize when it is the wrong fit and pull the band aid
CONDITIONS OF SATISFACTION…
IS A HIGH PERFORMING TEAM
LeanConstruc.onIns.tute
14
Questions?
Mock Interview Demonstration
15
Ques.on1:u WhomostaffectsyourabilitytosucceedandhowwouldyouworkdifferentlywiththeminanILPDenvironment?
TradePartnerAResponse:u Theframer.Iwouldmakesurethedesigndocumentssupportop.malflowbetweenus.IwouldrecommendthistradebeonboardedsoonaKermetodevelopsynergyandcollabora.on.
TradePartnerBResponse:u Theframermostimpactsmywork.IwouldmakesureIgotinaheadofhimsohisworkdoesn’tinterferewithmine.
Mock Interview Demonstration
16
Question 2: u Explainyourprocessatarrivingataconceptualleveles.mate?Trade Partner A Response: u Thegoalinternallyistoleavethe$/sfrealmassoonaspossibleandmoveintoquan..eswecanusetomanageandinformdesign.
Trade Partner B Response: u We’vedonealotofprojectslikethissowehaveagooddatabaseof$/sfwecanusetopullaquickbudgettogetherandthenwejustneedtoaddaliUlecon.ngencyforthingsthatmightpopup.
Mock Interview Demonstration
17
Ques.on3:u Howhaveyoucreatedanenvironmentforinnova.on/crea.vitywithinyourorganiza.onandwhataresomeinnovatethingsyou’vestarteddoingonyourprojects?
TradePartnerAResponse:u Wehavesetupourowninternalbigroomwithinourleadershipdivision.WehaveLastPlannertrainingforallforemenandgeneralforemenandtrytoins.llthatonallprojectsILPDornot.1designmodelthatmorphsintoaconstruc.onmodel,nodoubleups.
TradePartnerBResponse:u Soweboughtsomelasers…muchmoreefficient.
Mock Interview Demonstration
18
Question 4: u Howdoyouseeyourrela.onshipwithyourdesigncounterpartworking
onthisproject? Trade Partner A Response: u Wewanttoberesponsibleforcostandleadandinformthedesignersintoproducingaconstructabledesignwithinourbudgetthatmeetsthecondi.onsofsa.sfac.onfortheteam.
Trade Partner B Response: u AssoonasIgetasetofdrawingsIcanturnaroundanes.mateasfastaspossible.I’llprobablyhaveafewsugges.onsforvalueengineeringfrommyhistoricaldatabase.
Mock Interview Demonstration
19
Question 7: u Howdoyoumanageandforecastcostandproduc.vity?
Trade Partner A Response: u Iknowwhatmyproduc.ongoalsarefortheday,everyday,andmycrewsnowhattheyaretryingtobeat.
Trade Partner B Response: u Wecanpullupacostreportany.me.Oursuperintendentfaxesinhis.mecardseveryweekwithapercentcomplete.
Mock Interview Demonstration
20
Question 5:
u Haveyoupar.cipatedintargetvaluedesignbeforeandifso,whatwerethebiggestpicalls?
Trade Partner A Response:
u ThebiggestpicallI’verunupagainstisdesignoutpacingtheteam’sabilitytoes.mateandevaluateop.ons.Theprojectneedsvalida.on.metochasedifferentscenarios.
Trade Partner B Response:
u Yeawe’vebeendoingthatforalong.me,justcalleditsomethingelse.We’vegotahistoricaldatabaseofvalueengineeringop.ons.
Mock Interview Demonstration
21
Ques.on6:u Howdoesyourorganiza.onpreventaccidentsandwhathappenswhenyouhaveanincidentornearmiss?
TradePartnerAResponse:u Wefocusonprefabheavily.We’regoingonalmost8yearsofnolossaccidentsinourprefabshop.Wefocusontheissuenotblamingtheperson(5why).Lanyardthatremindseveryonetheyareempoweredtostoptheworkiftheyseeanunsafecondi.on.
TradePartnerBResponse:u We’rerealseriousaboutsafety.Wewillfollowallofyourprocedures.Oursafetymancomesbythejobatleastonceamonthandissuesareport.Ifwehaveanincidentthat’swhereweaskthethreewhats.Whatdidyoudowrong?Whatarewegoingtodoaboutit?WhatamIgoingtodowithyourassifithappensagain?
Mock Interview Demonstration
22
Ques.on7:
u Whatisyourlevelofinvolvementonthisproject?
TradePartnerAResponse:
u I’llbehereonceamonth.
TradePartnerBResponse:
u I’minvolvedinallofitandwillbeateverymee.ng.