Co-fundedBy theEuropean Union

INHOPEThe International Association of Internet Hotlines

Budapest

25 September 2012Denton HowardINHOPE Training & Services Manager

"The project is co-funded by the European Union, through the Safer Internet plus programme"Visit: http://ec.europa.eu/saferinternet

Co-fundedBy theEuropean Union

Co-fundedBy theEuropean Union

Our Mission

The mission of the INHOPE Association is to support and enhance the performance of Internet Hotlines around the World, ensuring swift action is taken in responding to reports of illegal content to make the Internet a safer place

Co-fundedBy theEuropean Union

Co-fundedBy theEuropean Union

Who is INHOPE?

• INHOPE was founded in 1999 under the European Commission’s Safer Internet Action Plan to combat illegal online content including Child Sexual Abuse Material.

• INHOPE represents and co-ordinates the global network of 42 Internet Hotlines in 37 Countries, supporting them in their fight against illegal content to make the Internet safer

• INSAFE partner as part of the Safer Internet Program

• To see details of our members please check out our website on www.inhope.org

Co-fundedBy theEuropean Union

Countries Saying No to Illegal Content

Co-fundedBy theEuropean Union

XX Hotlines in XX Countries

Co-fundedBy theEuropean Union

INHOPE Goals

• To combat Child Sexual Abuse and other illegal material on the Internet.

• To raise awareness of INHOPE and member Hotlines as a single point of contact for global reports of illegal content

• To reduce duplication of reports passed to Law Enforcement• To expand the network of INHOPE members• To inform policy makers, particularly at the international level• To provide a global picture via statistics of the problem of

Child Sexual Abuse Material on the Internet• To work with all stakeholders in developing strategies to

tackle the problem • To identify new trends in cyber crime and develop solutions

with our partners in industry, law enforcement and child welfare.

Co-fundedBy theEuropean Union

What are Internet Hotlines?• National contact point for the public to report illegal content

on the Internet including “Child Sexual Abuse Material”

• The process:• Member of the public finds internet content that they feel may

be illegal • They want to tell someone but are afraid to tell the police –

why?• This is where Hotlines come into focus. The member of the

public tells the Hotline (anonymously – if they wish)• Hotline investigate the content reported using trained

analysts.• If found to be illegal the origin of the content is traced• If it is hosted in the same jurisdiction then the Hotline work

domestically • If hosted in a different jurisdiction the report will be passed to

the INHOPE hotline in that country – this is the important bit – why?

Co-fundedBy theEuropean Union

Who are Internet Hotlines?• Organisations with a shared objective of tackling online Child

Sexual Abuse Material (CSAM)

• There are two Hotlines in Hungary:-

• Theodore Puskas Foundation – Mr Birkas Bence• National Media and Info communications Authority – Mr

Gabor Nemeth

• Both organisations became INHOPE members in April 2012

Co-fundedBy theEuropean Union

The Network

• Hotlines operate in their own jurisdiction within their own borders.

• The Internet has no borders and invariably content always seems to be somewhere else.

• The INHOPE network allows Hotlines to securely exchange reports internationally with other Hotlines.

• Each Hotline operates to INHOPE best practice with similar training.

• Each Hotline has contacts with law enforcement and industry to ensure rapid response to a valid report

Co-fundedBy theEuropean Union

What does it achieve?

• Recent example of success – Bulgaria

• Reduced time from report received to content removed

• Makes life much more difficult for online providers of Child Sexual Abuse Material

• Opens doors and makes building relationships with stakeholders more straightforward.

• Develops best practices and tools that are shared across the network – specifically INHOPE Report Management System

Co-fundedBy theEuropean Union

INHOPE Strategic Alliances

• Governments and Government Bodies– EC, National Governments, UN, OSCE, Council of Europe

• Law Enforcement Agencies– Local law enforcement, INTERPOL, Europol, VGT, EFC, Circamp

• Child Welfare and Rights Groups– ECPAT, Save the Children, Childnet

• Industry– EuroISPA, Internet industry, financial industry

• Safer Internet Projects– INSAFE, eNACSO, EU Kids Online

Co-fundedBy theEuropean Union

Whats in the future?

• No crystal ball – sadly but as you all know the internet in the future will be mobile.

• Good news – the amount of new “material” on the web is falling (although distribution is not)

• Bad news - Child Sexual Abuse victims are getting younger – sadly it appears this will continue

• INHOPE will add more functionality to IHRMS – inbuilt tracing, Notice & Takedown functionality.

• INHOPE Hotline network will grow to 50+ members in next 3 years

Co-fundedBy theEuropean Union

What have we learned?

• Cooperation works!

• Domestic cooperation between Hotlines, Industry, law enforcement and child welfare works!

• International cooperation between INHOPE, Hotlines, Governments, EC and International LEA works!

• Online safety awareness and education are keys to avoiding / minimising the problem.

• Consistent best practices & training deliver results

Co-fundedBy theEuropean Union

Contact Details

Denton Howard

INHOPE Training & Services Manager

Email: denton.howard@nhope.orgTel: +31 (0) 20 570 0296Mobile: +353 87 2399550