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THE PULSE THE NEWSLETTER OF THE ONTARIO ASSOCIATION OF COLLEGE AND UNIVERSITY HOUSING OFFICERS NOVEMBER 2014 IN THIS ISSUE President’s Welcome [3] Closing Time[6] OACUHO Research [12] Trinity College, University of Toronto

The Pulse November 2014

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Page 1: The Pulse November 2014

THE PULSETHE NEWSLETTER OF THE ONTARIO ASSOCIATION OF COLLEGE AND UNIVERSITY HOUSING OFFICERS

NOVEMBER 2014

IN THIS ISSUE

President’s Welcome [3]Closing Time[6]

OACUHO Research [12]

Trinity College, University of Toronto

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Board of Directors

The Communications Committee

! ! PRESIDENT! ! Laura Storey | Carelton University! ! [email protected]

! ! PRESIDENT-ELECT ! ! / FINANCE DIRECTOR! ! Julie West | University of Guelph ! ! [email protected]

! ! PAST PRESIDENT! ! Chad Nuttall | University of ! ! Toronto Mississauga ! ! [email protected]

! ! COMMUNICATION ! ! DIRECTOR! ! Brian Cunha | University of Waterloo! ! [email protected]

! ! PROFESSIONAL ! ! DEVELOPMENT DIRECTOR! ! Matthew Harris | York University ! ! [email protected]

! ! ! !

! MEMBERSHIP ! ENGAGEMENT DIRECTOR! Brian Ingoldsby | University of Guelph! [email protected]

! !! CONFERENCE ! DIRECTOR! Brittany Gawley | McMaster University! [email protected]

! CORPORATE PARTNER ! RELATIONS DIRECTOR! Colin Ryrie | Brock University! [email protected]

! SENIOR-LEVEL MEMBER AT LARGE! Glenn Matthews | Western University! [email protected]

! MEMBER AT LARGE! Mike Porritt | McMaster University ! [email protected]

! MEMBER AT LARGE! Samantha Wiebe | University of Waterloo! [email protected]

TH

E P

ULS

E DIRECTORBrian Cunha

CONTRIBUTORSDrew SimonHeather Lang

THE PULSE EDITORSVictoria GadonAlison KavanaghLyn-Marie FarleyKatie CalcaterraLaura Mammone

THE HISTORY PROJECTGlenn MatthewsMatt WaghornAndrew Quenneville

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3president’s message

Table ofContents

9new OACUHO bid guidelins

5closing time

top 5 reasons you should get involved

EDITORBrian Cunha

SEPTEMBER EDITORSVictoria Gadon

Katie Calcaterra

OACUHO Research12

supporting student mental health for new professionals

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         oving  into  November,  the  plans  for  holiday  closure  have            likely  already  started  on  your  campus.  It  is  a  hot  topic  for            some  Housing  and  Residence  Life  staff  as  was  seen  from  ?lurry  of  listserv  emails  last  year  about  holiday  closure  processes.  At  least  one  institution  has  received  signi?icant  negative  press  for  the  lack  of  available  resources  on  their  campus.

Given  this,  it's  prudent  for  us  to  open  the  discussion  back  up  to  ?ind  out  best  practices,  services  offered  and  how  ultimately  how  we  can  accommodate  those  students  unable  to  leave  campus  over  the  break.  Here  are  some  of  my  thoughts:

Food  Service:  This  is  the  make  or  break  category.  Obviously  food  service  is  essential  to  those  staying.  It's  unlikely  that  food  service  will  continue  to  operate  to  its  full  capacity  over  the  break  due  to  a  variety  of  reasons.  Perhaps  they  operate  a  smaller  cafeteria,  provide  take  home  boxes  at  speci?ic  meals  or  care  packages  for  the  entire  break.  If  you  have  centralized  cooking  facilities,  perhaps  food  services  could  stock  a  central  kitchen  for  your  students.

Student  Response:  Perhaps  you  leave  staff  at  the  front  desk  24/7  over  the  break  to  respond  to  concerns  and  crises.  Or  perhaps  you  pay  a  Don/RA  to  stay  with  the  students  over  the  break.  The  break  is  used  by  us  to  unwind  and  rejuvenate  -­‐  yet,  we  are  still  responsible  for  those  in  residence.  Splitting  the  break  between  your  Residence  Managers  will  allow  for  ?lexibility  during  the  break  and  also  provide  adequate  crisis  response.  In  the  case  that  your  staff  are  unable  to  do  so,  connect  with  your  Safety/Security  of?ice  to  see  how  they  will  respond  to  crises.  At  one  institution,  Security  staff  check  in  on  each  student  in  residence  over  the  break  at  least  three  times.  This  proactive  approach  has  been  helpful  in  preventing  issues  and  familiarizing  students  with  the  faces  of  Security.

Programming/Community  Development:  Staying  in  residence  for  two  weeks  with  little  academic  pressure  -­‐  what  a  great  time  to  provide  programming!  Perhaps  the  Don/RA  that  is  staying  over  the  break  provides  intentional  opportunities  for  these  students.

the  plans  for  holiday  closure  have            likely  already  started  on  your  campus  ”

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M

Winding Down

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President’s Message

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OACUHO  SPRING  CONFERENCEMark Your Calendars

JUNE  7th  -­‐  11th,  2015YORK  UNIVERSITY

Snow  Removal:  If  University  staff  are  unavailable  to  provide  this  service,  how  will  your  students  get  from  one  building  to  another,  or  to  the  bus,  or  to  their  car.  Considering  limited  snow  removal  in  the  residence  areas  may  be  an  option  over  the  break.  These  are  also  potentially  student  jobs  for  over  the  break!

Proactive  Assignments:  Some  institutions  ask  students  when  they  apply  -­‐  "will  you  need  a  space  to  stay  over  the  break?"  Their  assignment  for  the  year  is  based  on  their  answer  to  this  question.  Those  students  are  placed  in  the  same  area  so  that  when  they  stay  over  the  break  they  will  be  close  to  others.  This  also  assists  with  facility  management  by  allowing  some  buildings  to  have  heat  lowered  and  lights  turned  off.

Facilities  Management:  Burst  pipes  and  leaky  fridges  are  small  (or  huge)  surprises  that  students  ?ind  when  they  return  to  residence  after  the  break.  Proactive  management  of  the  closure  of  residence  through  a  small  check-­‐out  procedure  can  assist  with  managing  these  types  of  issues.

There  are  only  a  few  of  the  many  topics  that  come  up  during  our  holiday  closure  discussions.  I'd  love  to  hear  what  you're  doing  on  your  campus!

Until  next  time,

Laura  StoreyOACUHO  President

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Op-Ed: Closing Time

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T

Paige  Doherty                                                                                                                                                                                                                                                                                                                                          Residence  ManagerBrescia  University  [email protected]

Closing time: You don't have to go home but you can't stay here

     

his   is  the  second  year   in   existence  of   Clare  Hall     residence   at   Brescia   University   College.   As   we     con:nue  to  figure  out  the  kinks  and  personality  of     our   new   building   and   students   we   are   always  looking   to   improve  the  service  and   residence  experience  we  are   offering.  With   roughly   15%   of   students   living   in  residence  being  interna:onal  or  out  of  province  it  begged  the   ques:on   as   to   where   those   students   would   go   for  winter   break,   and   did   we   owe   it   to   them   to   provide  accommoda:ons   for   the   roughly   two   weeks   they   were  off?

Our   residence   handbook   outlines   that   students   are  required   to   vacate   residence   24hours   aLer   their   last  exam;  this  ensures  that  quiet  hours  are  maintained  in  the  building   and   that   everyone   in   the   building   is   (ideally!)  studying.   It  had  been  a  long  standing  prac:ce  of   ours  to  provide   extensions   to   interna:onal,   out   of   province  students,   and   varsity   athletes   up   to   24   hours   aLer   the  final   university   exam   so   that   if   they   have   to   travel   or  prac:ce  they  aren’t   locked  into  a  specific  move  out  :me.  Students  sign  contracts  with  me   if   they  wish   to  have  an  extension,  and  so  far  this  has  worked  out.  

Looking  to   other  universi:es  prac:ces  it  appears  that   the   op:on   of   providing   accommoda:ons   over   the  break   is   a  reflec:on  of   the  culture  of   the  school.   Many  

schools  provide  extended  stays,  however  it  looks  different  from   ins:tu:on   to   ins:tu:on.   The   amount  of   structure,  fees,  and  staffing  is  unique  to  each  campus.  

When   a s s e s s i n g   i f   p r o v i d i n g   w i n t e r   b r e a k  accommoda:ons  would  be  a  viable  model  for  Brescia  we  looked  at  the  financial  impact  and  also  the  impact  on  the  students.  

What   types   of   services   and  staffing  would  need  to   be   in  place?  

How  much  would  this  cost  us  opera;onally?Would  we  charge  students?  How  much?

How   many   students   would   need   to   stay   to   make   it  sustainable?

Would  programming  be  offered  during  this  ;me?

What  would  be   the   impact  of   living  on  a  floor  alone  for  2  weeks?

Would   addi;onal   supervision   be   needed?   What   would  that  look  like?

Did  students  even  want  to  stay  in  residence?

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When  working  through  these  ques:ons  it  was  important  to  reach  out  to  the  various  departments  associated  with  housing  because  if  we  are  not  closed,  that  affects  their  opera:ons  as  well.  For  example  in  working  with  the  Director  of  Facili:es  Management  it  was  important  to  get  a  picture  as  to  how  this  decision  would  affect  his  department  and  if  it  was  even  manageable  for  them.    

Once  we  began  working  through  these  ques:ons  it  was  important  to  poll  the  students  to  find  out  if  they  had  made  plans  for  winter  break,  or  if  they  were  s:ll  looking.    I  worked  closely  with  the  Interna:onal  Office  to  ensure  we  had  done  our  due  diligence  and  reached  all  the  students  necessary.  

 When  it  was  all  said  and  done  we  didn’t  have  the  numbers  necessary  to  run  a  winter  accommoda:on  program  this  year  at  Clare  Hall,  and  that  was  ok.  The  nice  part  about  having  done  this  work  in  early  in  the  term  is  that  we  have  iden:fied  who  those  interna:onal  students  are  that  don’t  have  somewhere  to  go  at  break  and  are  be[er  equipped  to  support  them  early  instead  of  scrambling  in  December  to  help  them.  I  am  working  closely  with  the  Interna:onal  Program  Coordinator  to  support  these  students  by  helping  them  find  2  weeks  sublets  off  campus,  home  stay  op:ons,  and  encouraging  them  to  reach  out  to  their  contacts  in  the  area  to  find  somewhere  for  them  to  go.  

LET THE PINNING BEGIN! OACUHO IS PINNING RESOURCES,

IDEAS, PROJECTS AND INSPIRATION

FOLLOW US ON….

AND LET THE SHARING AND LEARNING GROW

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  he  topic  of  “Supporting  Student  Mental  Health”  is  broad  and  can  be  dif?icult  to     focus  in  on.  For  the  purpose  of  this  article  we  have  chosen  to  approach  the     topic  from  the  lens  of  a  new  professional,  who  supports  student  mental  health  in  their  role.  Wesley  Forget,  a  recent  grad  and  the  current  Assistant  Residence  Life  Coordinator  at  Queen’s  University,  shared  his  thoughts  and  experience  in  his  entry-­‐level  position  thus  far.  It  is  hoped  that  the  information  presented  can  help  guide  discussions  and  training  across  the  membership,  and  in  a  way  that  supports  all  professionals  who  are  in  positions  of  providing  support  to  student  mental  health.  

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T

Supporting Student Mental Health for New Professionals

Areas  where  further  training  opportunities  exist:

1. Disordered  eating

2.  De-­‐escalation  (for  example,  breathing  techniques  to  de-­‐escalate  an  individual  during  a  panic  attack)

3. Supporting  students  with  complex  mental  health  concerns

4. Disclosure  of  mental  health  concerns  upon  arrival  to  campus  (do  students  self-­‐disclose  mental  health  concerns?  Is  that  information  passed  on  to  staff?  What  is  our  role  with  respect  to  that  information?)

Areas  identiOied  as  being  most  beneOicial  as  a  new  professional:

1. Sexual  assault  response

2. Completion  of  ASIST

3. De-­‐escalation  (various  techniques  to  de-­‐escalate  an  individual  or  a  situation)  

4. Promotion  of  balance  in  the  role  and  between  professional  and  personal  life  

Victoria  GadonCoordinator,  Residence  Student  ConductQueen’s  [email protected]

Sonja  Smiljanic  Residence  Life  CoordinatorQueen`s  University  [email protected]

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Top  tips  for  new  professionals  in  supporting  student  mental  health:  

1. Have  a  hobby  or  activity  outside  of  work

2. Regularly  communicate  with  your  supervisor  about  how  you’re  feeling

3. Find  an  opportunity  to  work  through  some  possible  situations  in  advance  (via  case  studies,  shadowing  a  teammate,  etc.)  

4. Debrief  larger  cases/situations

5. Lean  on  your  coworkers  for  support  (in  an  appropriate  and  con?idential  manner)  

6. Remember  your  resources  and  don’t  be  afraid  to  use  them  (Manager  On-­‐Call,  Counselling,  etc.)

7. Familiarize  yourself  with  mental  health  resources  and  ?ind  opportunities  to  proactively  connect

8.  (i.e.  a  meet  and  greet  with  the  Campus  Security  team)  

9. Seek  out  PD  opportunities  that  you  think  would  bene?it  you  in  your  role

Supporting  student  mental  health  can  be  challenging  when  also  trying  to  balance  other  job  responsibilities  and  life  outside  of  work.  New  professionals  are  encouraged  to  communicate  their  experiences  with  their  supervisors  so  that  the  best  kind  of  support  can  be  provided.

A  little  change  of  plans

Originally  we  had  intended  to  submit  an  article  that  outlined  supporting  student  mental  health  across  functional  areas;  however  we  decided  to  take  a  more  speci?ic  focus.  However,  we  would  love  to  continue  to  learn  more  about  what’s  happening  across  the  membership  with  cross  functional  support  of  student  mental  health.  Please  take  a  few  moments  to  contribute  to  our  Google  Doc  to  start  and  continue  the  conversation.  We  hope  to  use  the  information  collected  to  offer  additional  PD  opportunities.  Thank  you!!

The  Google  Doc  can  be  found  here.

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With  this  adjustment  the  following  bids  are  currently  open  meaning  first  submi9ed  =  first  reviewed:

Residence  Life  Conference  2016/2017New  Professionals  Training  Ins<tute  2016

Fall  Business  Mee<ng  2016

Bids  due  March  31,  2015  for  equal  consideraFon:

Spring  Conference  2017Fall  Business  Mee<ng  2017

Residence  Life  Conference  2017-­‐18

For   more   informa:on,   ques:ons   or   if   you   would   like   to   submit   a   bid,   please   contact  [email protected].    

 An  electronic  copy  of  the  conference  bid  is   to  be  submi[ed   to   the  OACUHO  Conference  Director  by  March  31st  two  years  prior  to  the  proposed  dates  for  equal  considera:on  to  any  other  bids  submi[ed  by  this  deadline.  If  no   bids  are  received  by   the  deadline     they  will   be   reviewed  as  received.  (ie.  March  31,  2015  would  be  the  due  date   for  RLC   2017,  Spring  Conference  2017,  FBM  2017).

NEW  BID  GUIDELINES  

WHAT  THIS  MEANS  

OACUHO CONFERENCES

5 MORE  INFORMATION

New OACUHO Bid Guidelines

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reasons to get involved with OACUHO

top

You  can  do  it

It’s  a  manageable  :me   commitment.   I   oLen   hear  from   people  who  are   considering   gebng   involved  that  “I’m  not  sure  that   I  have  the  :me”.  There’s  no  denying  that  we’re  a  busy  group.  Our  work  is  based  on  mee:ng  the  needs  of  a  diverse  popula:on.  One  aspect  of  my  involvement  with  commi[ees  over  the  past  few  years  that   I’ve  really  enjoyed  has  been  the  consistent   :ming   and   scheduling   of   our   group  phone  calls.  That  has  allowed  me  to  plan  my  :me  as  well   as   to   make   the   :me   to   get   involved   with  OACUHO.  

Branch  out  and  network

Keep   current,   and   work   with   people   from   across  OACUHO.

Post-­‐secondary   student   housing   is  one  :ghtly-­‐knit  community.   There’s   a   wealth   of   knowledge   and  experience  out  there  if  you’re  willing  to  put  yourself  out  there  and  search  for  it.  Wri:ng  for  ‘The  Pulse’  or  the   Blog,   or   gebng   involved   in   a   network   or   a  commi[ee  are  all  great  ways  to  meet,  interact  with,  and   build   connec:ons   with   members   at   varying  points  in  their  careers  from  across  the  associa:on.  

Matt  Waghorn  Residence  ManagerWestern  University  [email protected]

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Find  your  style

There  are  lots  of  different  ways  to  get  involved.Maybe  you’re  into  wri:ng,  or  you’re  looking  to  give  it  a  try.  Consider  wri:ng  an  ar:cle  for   ‘The  Pulse’  or  the  OACUHO  Blog.  It’s  a  great  opportunity   to  share  your  knowledge  and  experience,  and  it’s  a  great  way  to   put   yourself   out   there.   Working   on   another  degree  or   cer:fica:on  that’s  relevant   to   the  work  you   do?   ‘The   Pulse’   and   the   Blog   are   two   great  avenues  to  share  your  work  with  others  who  share  your  interests!

Not   into  wri:ng?  Maybe   joining   a  commi[ee  or   a  network   is  more  for   you.   They   are  a  great  way   to  network   with   others,   learn   about   different   areas,  and  help  others  develop  their  careers,  and  advance  the  work  of  our  associa:on.  

Sharing  is  caring

You   don’t   have   to   be   an   expert   to   have   a   great  perspec:ve.

OACUHO   is   home   to   a   wealth   of   knowledge   and  experience.   Working   on   something   at   your  ins:tu:on  and  maybe  you’re  not  too  sure  where  to  go?   Consider   sending   out   a  quick  message   to   the  

listserv.   We  certainly   have  a  number   of  experts  in  our   field   who   can   share   their   perspec:ve.   As  individuals,   we   all   possess   knowledge   and  experiences  in  areas  that  are  some:mes  outside  of  the  regular   scope  of   our   role,   as  well.   Who  knows  who  might   be  able  to  help  you  out!   Let’s  put   our  heads  together  and  see  where  we  can  go.

Explore  your  surroundings

Pursue  an  interest   in  an  area  outside  of  your  direct  func:onal  area.

The   past   few   years   have   seen   a   growth   in  developing  the  opportuni:es  for  involvement  across  the   various   func:onal   areas   of   Housing.   This  increase   in   shared   knowledge   is   helping   us   form  connec:ons   with   one   another.   Inherently,   this  creates  opportuni:es  for   us  to  explore  other   areas  that  might   peak  our   interest.   Interested  in  learning  about   communica:on   and   communica:on  strategies?  Looking  for  experience  in  helping  others  learn   and   develop   their   skills   as   professionals?  Looking  for  opportuni:es  to  engage  with  corporate  partners?  Wan:ng  to  learn  more  about  the  facili:es  side   of   Housing   opera:ons   and   those   of   other  ins:tu:ons?   All   of   these   opportuni:es   and   more  exist  within  OACUHO.  Ask  a  Board  member  how  you  can  get  involved.

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Research

with  Trevor  CorkumOACUHO  Research  Writer  

Mentoring Staff in Higher Education: A Brief Review of the Literature

he   prac:ce   of   mentoring   has   become     commonplace  in  many  work    environments.     Mentoring   is  seen  as  a  way   to  nurture  young  professionals,   impart   ins:tu:onal   knowledge,   and  ensure   con:nuity   in   business   or   organiza:onal  rela:ons.  For  many  managers,  taking  on  the  role  of  a  mentor,   either   formally   or   informally,   can   be   a  rewarding  career  highlight.  For  new  professionals,  the  ability   to   learn   from  more  experienced  peers  in  the  role   of   a   “mentee”   is   a  way   to   build   professional  networks   and   learn   to   be[er   navigate   the  complexi:es  of  a  new  life.

Yet  what   exactly   is  mentoring?  What   are  the  various  concep:ons,   types,   and  models  of   mentoring?   How  might  mentoring  rela:onships  account  for  differences  in   power,   gender,   cultural   background,   and   other  forms  of   difference?   Finally,   how   can  mentoring   be  approached   to   be   a   rewarding   professional  rela:onship  between  the  mentor   and  the  mentee  in  university  and  college  housing?

ConcepFons  and  FuncFons  of  Mentoring

Carol  Mullen  cites  Varney   (2009)  in  explaining  the   common   no:on   of   mentoring   as   a   “personal,  long-­‐term  professional  rela:onship  that  deepens  over  

:me,   with   a  ripple   effect”.   This  type  of   rela:onship  oLen   provides   a   “mul:ple   investment”   in   people’s  lives  and   communi:es   (Moerer-­‐Urdahl  and   Crewell,  2004).   For   example,   work   by   Johnson   (2006)   and  Mullen   (2011)   demonstrates   the   role  of   mentors   in  fostering  cri:cally   suppor:ve,  nurturing   rela:onships  that   ac:vely   promote   learning,   socializa:on,   and  iden:ty   t ransforma:on   with in   the i r   work  environments,  organiza:ons,  and  professions.

Mullen   also   traces   the   two   major   func:ons   of  mentoring   as   psychosocial   and   career.   The   career  func:on,   she   notes,   tradi:onally   had   more  prominence   because   of   “sponsorship,   exposure,  visibility,   coaching,   protec:on,   and   challenging  work  assignments”   as  well  as  professional  ethics  (Johnson,  2006)  that  become  ac:vated  when  mentees  network  and  seek  employment  (Young  et  al.,  2004).

Recently,   Mullen   cites   the   literature’s   focus   on   the  need   for   mentors   to   contribute  to   the   psychosocial  development  of  their  protégés,  with  recent  a[en:on  on   responding   effec:vely   to   the   needs  of   learners  who  are  female,  culturally   ethnic,  and  nontradi:onal  in   other   ways   (Mullen,   2008;   Tillman,   2001;   Young  and  Brooks,  2008).  

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Mentoring  Theories

Mullen   reviews   three   key   theories   of  mentoring   and   reflects   on   their   applicability   to   the  higher  educa:on  field.

TradiFonal  Mentoring  Theory

For  Mullen,  tradi:onal  mentoring  theory  encompasses  skills-­‐based,   goals-­‐oriented   learning   passed   down  through   genera:ons.   This   type   of   work   is   generally  carried   out   exclusively   in   one-­‐to-­‐one   learning  arrangements,  which  may   involve  nurturing,   advising,  befriending,   and   instruc:ng,   as   well   as   serving   as  advocates,   advisors,   and   promoters   (Portner,   2008).  Muller  highlights  how  the  spectrum  of  tradi:onal  and  alterna:ve  theories  of  mentoring  are  influen:al  in  the  interpersonal   arenas   of   learning,   socializa:on,   and  profess ional   development ,   as   wel l   as   the  organiza:onal  func:ons   of   leadership,   management,  and  prepara:on.   She  cites  Hansman  (2003)   and   Lick  (1999)   to   demonstrate   how   adult   learning   (e.g.,  lifelong   learning)   and   feminist   principles   underscore  some  of  these  tradi:onal  and  alterna:ve  models.

CollaboraFve  Mentoring  Theory

Collabora:ve  mentoring   is   a  proac:ve   force   that   unites  individuals  or   groups  in   a  reciprocal,  developmental   rela:onship  situated   within   a   dynamic   context   for   learning.   This   theory   is  founded   upon   feminist   postmodern   values   that,   according   to  Mullen,  bring   women   and   minori:es   into   educa:onal   networks  (Bona,  Rinehart,  and  Volbrecht,  1995).  One  key  goal   is  to  mobilize  social   equality  among   individuals   of   various   statuses  and   ability  levels,   enabling   produc:ve   synergy   and   solidarity   (Kochan   and  Trimble,  2000;  Mullen  and  Tuten,  2010).

In  her  research,  Mullen  also  examines  co-­‐mentoring  within  dyadic  mentoring   rela:onships.   Co-­‐mentoring   theory   engages   adult  learners  through  power  sharing,  turn  taking,  co-­‐leading,  dialogue,  construc:ve   feedback,   collegiality,   transparency,   and   authen:c  learning.   For   Galbraith   (2003),   reciprocal   learning   allows   both  mentors   and  mentees   func:on   as  adult   educators   and   learners.  Mullen   (2005)  shows  how  mentors  and  mentees,  in  partnership,  are   able   to   overcome   cogni:ve  distancing,   shedding  the   power-­‐laden  s:gma  of  ‘mentor’  and  ‘mentee’.  Because  co-­‐mentors  have  

deep   personal   and   professional   influence,   she   contends,   their  microcosmic   ac:ons   can   change   their   ins:tu:onal   cultures   for  the  be[er.

Mentoring  Mosaic  Theory

Mullen   cites   Kram's   (1985/1988)   ‘rela:onship  constella:on,’   as   a   significant   alterna:ve   concep:on   of  mentoring.   In   mentorship   mosaic   theory,   members'   shared  interests  and   respec:ve   strengths   ac:vate   peer   interac:on.   For  Mullen,   members   who   are   primary   mentors   (e.g.,   recognized  instruc:onal  leaders)  and  secondary  mentors  interchange  roles  as  mentors   and   mentees,  sponsoring   the   learning  of   all   through   a  synergis:c,   flexible   structure.   This   network,   she   contends,   is  indispensable  for  cul:va:ng  peer  mentors,  compensa:ng  for   the  dissa:sfac:ons   of   tradi:onal   mentoring   and   facilita:ng   team  projects.  When  mentoring  is  defined  more  as  communal  learning,  then   teams   that   extend   to   professional   (and   virtual)   learning  communi:es   engage   in   nurturing,   advising,   befriending,   and  instruc:ng  and   dis:nc:ons  between  ‘mentor’  and   ‘mentee’  blur.  For  Galbraith  (2003),  the  camaraderie,  interdependence,  iden:ty  development,   and   ownership   that   this   model   supports  underscore   the  value  of  how  learning  and  mastery  are   achieved  (process),  not  just  what  is  learned  (product).

Mentoring  in  Higher  EducaFon

O:   (2009)   explores   the   role   of   mentoring   in   higher  educa:on,  and   finds   that   the  terms  “mentoring”  and   “coaching”  are   used   interchangeably.   While   context   can   some:mes  differen:ate  their  prac:ce,  great  similari:es  between  the  two  are  apparent.

In   her   research,  she   finds   that   some   authors   have   argued   that  formalized   mentoring   in   higher   educa:on   is   not   as   effec:ve   as  informal   mentoring   and   that   care   will   be   needed   to   ensure  mentoring  is  not   turned   into   a  formalized   judgmental   tool,  used  by  management   and   government   as   an   assessment   implement  (Tedder  and  Lawy,  2009).  

Time   is   also   a   key   issue   in   mentoring   rela:onships   within   the  higher   educa:on   sphere,   in   order   to   enable   the   rela:onship  between  mentor  and  the  mentee  to  flourish  by  organizing  regular  mee:ngs.  This  investment   in  :me,  she  warns,  has  a  cost  element  and  may  not   always  be  regarded   as  feasible  by  management,  so  care   is   needed   as   effec:ve   mentoring   brings   addi:onal  responsibili:es   to   the   workloads   of   exis:ng   higher   educa:on  staff.  As  such,  O:  advises   that   incen:ves  need   to   be   in  place   in  order   to  a[ract  experience  and  qualified  staff  who   are  willing  to  take  on  mentoring  roles.

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OACUHO Research

Allen,  T.  D.,  ed.  ,  and  Eby,  L.  T.  (Eds.).  (2007).  The  Blackwell  Handbook  of  Mentoring:  A  MulEple  PerspecEves  Approach.  Malden,  MA:  Blackwell.

Blake-­‐Beard,  S.  D.  Taking  a  hard  look  at  formal  mentoring  programs:  A  consideraEon  of  potenEal  challenges  facing  women.  Journal  of  Management  Development  (2001).  20  (4),  331–345.  hRp://dx.doi.org.myaccess.library.utoronto.ca/10.1108/02621710110388983

Bona,  M.  J.,  Rinehart,  J.,  and  Volbrecht,  R.  M.  Show  me  how  to  do  like  you:  Co-­‐mentoring  as  feminist  pedagogy.  Feminist  Teacher  (1995).  9  (3),  116–124.

Crow,  G.  M.,  and  MaRhews,  L.  J.  (1998).  Finding  One's  Way:  How  Mentoring  can  Lead  to  Dynamic  Leadership.  Thousand  Oaks,  CA:  Corwin.

Darwin,  A.  CriEcal  reflecEons  on  mentoring  in  work  seangs.  Adult  EducaEon  Quarterly  (2000).  50  (3),  197–211.  hRp://dx.doi.org.myaccess.library.utoronto.ca/10.1177/07417130022087008

Ensher,  E.,  &  Murphy,  S.  E.  (2007).  Power  mentoring.  Leadership  Excellence,  24(4),  14.  Retrieved  from  hRp://search.proquest.com/docview/204618647?accounEd=14771

Fletcher,  S.  J.,  &  Mullen,  C.  A.  (Eds.).  (2012).  The  SAGE  handbook  of  mentoring  and  coaching  in  educaEon.  London:  SAGE  PublicaEons  Ltd.  doi:  hRp://dx.doi.org.myaccess.library.utoronto.ca/10.4135/9781446247549

Freire,  P.,  ed.,  with  Fraser,  J.  W.,  ed.  ,  Macedo,  D.,  ed.  ,  McKinnon,  T.,  ed.  ,  &  Stokes,  W.  T.  (Eds.).  (1997).  Mentoring  the  Mentor:  A  CriEcal  Dialogue  with  Paulo  Freire.  New  York:  Peter  Lang.

Galbraith,  M.  W.  The  adult  educaEon  professor  as  mentor:  A  means  to  enhance  teaching  and  learning.  PerspecEves:  The  New  York  Journal  of  Adult  Learning  (2003).  1  (1),  9–20.

Hansman,  C.  A.  (2003).  Power  and  learning  in  mentoring  relaEonships.  In  R.  Cervero,  ed.,  B.  Courtenay,  ed.,  &  M.  Hixson  (Eds.),  Global  PerspecEves:  Volume  III  (pp.  102–122).  Athens,  GA:  University  of  Georgia.

Johnson,  W.  B.  (2006).  On  Being  a  Mentor:  A  Guide  for  Higher  EducaEon  Faculty.  Mahwah,  NJ:  Erlbaum.

Johnson-­‐Bailey,  J.,  and  Cervero,  R.  M.  Mentoring  in  black  and  white:  the  intricacies  of  cross-­‐cultural  mentoring.  Mentoring  and  Tutoring:  Partnership  in  Learning  (2004).  12  (1),  7–21.

Kochan,  F.  K.,  ed.  ,  &  Pascarelli,  J.  T.  (Eds.).  (2004).  Global  PerspecEves  on  Mentoring:  Transforming  Contexts,  CommuniEes,  and  Cultures.  Greenwich,  CT:  InformaEon  Age.

Kochan,  F.  K.,  and  Trimble,  S.  B.  From  mentoring  to  co-­‐mentoring:  Establishing  collaboraEve  relaEonships.  Theory  Into  PracEce  (2000).  39  (1),  20–28.  hRp://dx.doi.org.myaccess.library.utoronto.ca/10.1207/s15430421Ep3901_4

Kram,  K.  E.  (1985/1988).  Mentoring  at  Work:  Developmental  RelaEonships  in  OrganizaEonal  Life.  Lanham,  MD:  University  Press  of  America.  hRp://dx.doi.org.myaccess.library.utoronto.ca/10.1080/0360127980240405

Lick,  D.  W.  (1999).  MulEple  level  co-­‐mentoring:  Moving  toward  a  learning  organizaEon.  In  C.  A.  Mullen,  ed.  ,  &  D.  W.  Lick  (Eds.),  New  DirecEons  in  Mentoring:  CreaEng  a  Culture  of  Synergy  (pp.  202–212).  London,  England:  Falmer.

Merriam,  S.  B.  Mentors  and  protégés:  A  criEcal  review  of  the  literature.  Adult  EducaEon  Quarterly  (1983).  33,161–173.

Moerer-­‐Urdahl,  T.,  and  Creswell,  J.  Using  transcendental  phenomenology  to  explore  the  ‘ripple  effect’  in  a  leadership  mentorship  program.  InternaEonal  Journal  of  QualitaEve  Methods  (2004).  3  (2),  1–28.

Mullen,  C.  A.  (2005).  The  Mentorship  Primer.  New  York:  Peter  Lang.

Mullen,  C.  A.  (Ed.).  (2008).  The  Handbook  of  Formal  Mentoring  in  Higher  EducaEon:  A  Case  Study  Approach.  Norwood,  MA:  Christopher-­‐Gordon.

Mullen,  C.  A.  (2011).  Mentoring  theories  for  educaEonal  pracEEoners.  In  B.  Irby,  ed.  ,  G.  Brown,  ed.  ,  &  R.  Lara-­‐Alecio  (Eds.),  Handbook  of  EducaEonal  Theories.  Greenwich,  CT:  InformaEon  Age

Mullen,  C.  (2012).  Mentoring:  An  overview.  In  S.  Fletcher,  &  C.  Mullen  (Eds.),  The  SAGE  handbook  of  mentoring  and  coaching  in  educaEon.  (pp.  7-­‐24).  London:  SAGE  PublicaEons  Ltd.  doi:  hRp://dx.doi.org.myaccess.library.utoronto.ca/10.4135/9781446247549.n2

OE,  J.  (2012).  Mentoring  and  coaching  in  further  educaEon.  In  S.  Fletcher,  &  C.  Mullen  (Eds.),  The  SAGE  handbook  of  mentoring  and  coaching  in  educaEon.  (pp.  354-­‐368).  London:  SAGE  PublicaEons  Ltd.  doi:  hRp://dx.doi.org.myaccess.library.utoronto.ca/10.4135/9781446247549.n24

Portner,  H.  (2008).  Mentoring  new  teachers  (3rd  ed.).  Thousand  Oaks,  CA:  Corwin.

Tedder,  M.,  and  Lawy,  R.  The  pursuit  of  ‘excellence’  mentoring  in  further  educaEon  iniEal  teacher  training  in  England,  Journal  of  VocaEonal  EducaEon  and  Training  (2009)  61  (4),  431–429.

Tillman,  L.  C.  Mentoring  African  American  faculty  in  predominantly  White  insEtuEons.  Research  in  Higher  EducaEon  (2001).  42  (3),  295–325.  hRp://dx.doi.org.myaccess.library.utoronto.ca/10.1023/A:1018822006485

Young,  M.  D.,  and  Brooks,  J.  SupporEng  graduate  students  of  color.  EducaEonal  AdministraEon  Quarterly  (2008).  44  (3),  391–423.  hRp://dx.doi.org.myaccess.library.utoronto.ca/10.1177/0013161X08315270

References

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