The Rise of the Postmodern ERP: Integrating Coupa with Your Enterprise Applications

AGENDA

► Welcome and Introductions

► How we got here to 2015

• History and evolution of Post-modern ERP for Procurement Applications

► True Cloud Security, Data Hosting, Scalability

• Considerations when doing business in the cloud

► Integrating Coupa to ERP

• How and the tools available with Coupa

► Discussion with Aggregate Industries

► Q&A

INTRODUCTIONS

Gerard Cantwell

Director of

Procurement

Paul Stuker

Manager, Technical Solution Consulting

Alastair Bennett

Senior Integration Architect

A SHORT HISTORY OF DISRUPTION

1950s 1972 1998 1990s 1998 2010

• IT resources perpetually in very short supply

• Innovation constrained

• ERP too complex and scary to even touch

• Business can’t and won’t wait

HOW DID IT HAPPEN?

• Configure NOT Customize

• Security Standards Evolve• ISO27000+, SAS-70• ISA-3402, SSAE16 SOC 1 & 2

• Network Technology makes a quantum leap

HOW THE CLOUD STEPPED UP

• Hosting Evolved from caged ASP to purpose built Cloud IaaS

• IT Revolution in the business world. IT becomes strategic!

• Application Integration Grows Up and standards emerge

New Paradigm for

Solution Delivery

HOW THE CLOUD STEPPED UP

HOW THE CLOUD STEPPED UPWHAT IS THE PRESENT REALITY OF ERP?

Put the ERP in somebody else's data center?• Kind of misses the point. It is not about where the

iron sits.

Buy up all the Cloud Innovators and turn them into low and slow ERP and try to save the old revenue model?

• “We bought these agile high growth Cloud companies and handed them to the guys who couldn’t grow our ERP business. Hmm.”

Invent another database?• Not so much…

ERP is facing the Polaroid Syndrome• Expensive gooey peel apart film that was so cool

last year is looking at a tsunami of cheap easy digital cameras

ERP like the main frame is not going away and for good reason

• ERP is the hub that holds the business together

• ERP that is open and welcomes external innovation will drive HUGE value for the business and earn it’s keep

• ERP is the core platform. ERP MUST serve the business and not see it’s role as being served by the business

• ERP must embrace and facilitate Open Integration. The gate keeper days are over.

• ERP must embrace and champion standards

WHAT COULD THE FUTURE HOLD?

Gartner also made the following ERP predictions:

• By 2017, 70 percent of organizations adopting hybrid ERP will fail to improve cost-benefit outcomes unless their cloud applications provide differentiating functionality.

• By 2018, at least 30 percent of service-centric companies will move the majority of their ERP applications to the cloud.

THE ANALYST VIEW

HOW THE CLOUD STEPPED UPWHAT DOES THE FUTURE HOLD FOR BUSINESS?

Elegant Integration of ERP to Best of Breed Solutions

The Best of Everything• Much Lower Cost to Operate• Strategic Access to Technology that

Enables Competitive market advantages• Timely Access to Technology that Enables

Competitive market advantages• Affordable Access to Technology that

Enables Competitive market advantages

Competitive Advantage

COUPA’S APPROACHTO CLOUD

Always ONScalable

True Cloud - One Code Base – Single Data Model

Secure

True Cloud

► Rapid Innovation: Frequent release cycles

► Business owns the system and the ability change configurations

► Platform maintenance handled by Coupa

► Low TCO - Self-sustainable model where services are optional

► Downtime less than 10 minutes per month

Fake Cloud – Others

► Slow release cycles, no innovation

► Developers own the system and are required to code customizations

► Expensive customizations approach => locks you in and you can’t upgrade

► High TCO - Not self-sustainable, ongoing services are required

► System outages frequent – watch for vendors that don’t publish public uptime records

COUPA IS A TRUE CLOUD

99.999% Availability

Power & HVAC

State of the Art

Facilities

Active Active

Hot Replication

Global Support Model

Best in Class SLAs

Defense in Depth

Security & Compliance

Canadian CloudCanadian Cloud

2 US CloudsAcross 10 Datacenters

2 US CloudsAcross 10 Datacenters

EMEA CloudAcross 3 Datacenters

EMEA CloudAcross 3 Datacenters

LATAM 2015LATAM 2015

APAC CloudSingapore /Australia

APAC CloudSingapore /Australia

ACCESS EVERYWHERE INFRASTRUCTURE 

COUPA IS ALWAYS AVAILABLE

COUPA IS SECURE

Access Controls• Remote administration encrypted and

controlled• Administration performed through HMS

authentication and logged• Separate database passwords per

customer instance• Separate users for each role: app, DB,

code deployer• All building access points monitored or

controlled by surveillance cameras, man-traps, biometric scanners, and guards.

• Strong encryption controls• Full data in transit encryption (between

servers)• Data at rest encryption

► Compliance● Corporate Information Security Officer

& Security Team► AWS VPC

● Separate subnets for each tier: LB, App, DB, Utility

► Intrusion Detection● All systems monitored 24x7● Network intrusion detection across all

data centers● Centralized system logging and

aggregation► Security Auditing

● Daily internal and external vulnerability assessments using QualysGuard

● Third party application security audit of every release by Whitehat

SSAE 16 Type II - SOC I and SOC II

6 consecutive years of auditable and materially clean audits

INTEGRATING COUPA TO ERP

The implementation process consists of:

• High Level Architectural discussion to understand your existing as-is business processes and IT technical landscape

• Get an understanding of your to-be business processes

HOW THE CLOUD STEPPED UP

• Build an agreed data model

• Define technically how data will flow between your ERPs and Coupa

• Specify technical interfaces

Coupa Integration Architects will align and recommend the

best approach.

Start with the Business Process!

APPROACH TO INTEGRATION

RIGHT AND LIGHTINTEGRATION PHILOSOPHY

Process Driven

Value Focused

Assess Necessity

Prioritize & Phase

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SAMPLE BUSINESS PROCESSES

©2015 Coupa Software, Inc. - Confidential

©2015 Coupa Software, Inc - Confidential©2015 Coupa Software, Inc. - Confidential

*Receipt can be handled in Coupa or ERP

DESIGNED FOR CONNECTIVITY

Coupa Applications

Coupa Public REST-Based APIs

Standard Integration Options

(CSV, CXML, EDI)

ERP Specific Integration Options

(Oracle, SAP, Netsuite)

On Premise Apps Cloud Apps

ERPHR

LDAP / ADITSM

TravelTax

LaborCredit Card

Supplier Systems

INTEGRATING WITH SAP

(ESB Technology)SAP PI / Others

SAP ECC

Flat File API XML IDoc over SFTP

Coupa SFTP

Server

XML IDocs

Native Data Format Exchange Between Coupa & SAP using XML IDocs

INTEGRATING WITH ORACLE E-BUSINESS

(ESB Technology)IBM / Oracle / Tibco / SAP / Microsoft / Others

Oracle E-Business Suite

Flat File API CSV over

SFTP

CSV

Native Data Format Exchange Between Coupa & Oracle

using Oracle Interface Table Formats

INTEGRATING WITH NETSUITE

REST APIXML/HTTPS

Flat File API CSV over

SFTP

COUPA REST APIGET, PUT, POST

SUITESCRIPTSScheduled, User Events

Out of the Box Integration NetSuite Suitescripts Platform & Coupa

REST API

SAMPLE INTEGRATED SYSTEMS

HOW THE CLOUD STEPPED UPOPEN DISCUSSION WITH AGGREGATE

Q&A

THANK YOU!