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THE ROAD TO RESILIENCE 2019 FINCA INTERNATIONAL ANNUAL REPORT

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Page 1: THE ROAD TO RESILIENCE - FINCA International

THE ROAD TO

RESILIENCE2019 FINCA INTERNATIONAL ANNUAL REPORT

Page 2: THE ROAD TO RESILIENCE - FINCA International

B 2019 FINCA INTERNATIONAL ANNUAL REPORT

2019 FINCA INTERNATIONAL

ANNUAL REPORT

Letter from the Chair and the President and CEO . . . . . . . . . . . . . . . . .1

Our Reach in 2019 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

Finance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Social Enterprise . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

BrightLife . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

FINCA Ventures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

Founder’s Update . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Research and Data Science . . . . . . . . . . . . . . 12

Supporter Spotlight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

FINCA’s Leadership . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

FINCA’s Partners . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

2019 FINCA International Financial Summary.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

FINCA’s Supporters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Read the stories of resilience from the FINCA clients featured on the cover of this report: Xheva Haziri’s story on page 4 (top right); Sara and Pedro Tol’s story on page 22 (bottom center);

Victoria Mbewe’s story on page 10 (bottom right).

Cover photos by Thomas Cumberbatch, FINCA Staff, Dawn Deeks and Alison Wright. Inside cover photo by FINCA Staff. Copyright 2020 FINCA International, Inc.

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1THE ROAD TO RESILIENCE

Dear Supporters,

Across our program areas, we experienced remarkable growth in 2019. FINCA Impact Finance reached more than 2.6 million clients worldwide with innovative and tailored financial products. BrightLife achieved record-breaking product sales, setting it on a pathway to sustainability. It also broke new ground by expanding its clean energy solutions to refugees and their host communities, thanks to USAID Power Africa support. FINCA Ventures and its eight partner companies impacted over 2.1 million lives with bold and impactful solutions in the agriculture, education, energy and health sectors. And our research work has helped our teams make evidence-based decisions for the benefit of our clients.

As COVID-19 now presents uncertainty for all of us, it was only fitting to select “The Road to Resilience” as the theme of our 2019 annual report. Our clients have long been known to show resilience in the face of natural disasters and other emergencies. But we recognize that the scope and extent of COVID-19 worldwide is unprecedented. For FINCA, the road to resilience means playing a more impactful role in responding to the needs of our customers and employees amid the difficult constraints caused by this pandemic and creating more inclusive and sustainable economies in its aftermath.

Most importantly, FINCA’s hardworking clients around the world continue to be our North Star, keeping us resolute in our mission. While many face unimaginable difficulties daily, they never lose their drive or resourcefulness to make a better life for themselves and their families. We are especially inspired by FINCA’s women clients who are determined that poverty, prejudice and social expectations—even pandemics—will not hold them back from achieving their dreams. Such conviction underpins the remarkable resilience of our clients

and motivates us to leverage all the resources and programs at our disposal to have an ever-greater impact on their health, education, safety and overall quality of life.

You, our valued supporters and contributors, continue to be with us every step of the way. The road to resilience would be impossible without you.

August 31, 2020

Robert W. Hatch Chair

Rupert W. Scofield President and CEO

Robert W. Hatch, Chair

Rupert W. Scofield, President and CEO

LETTER FROM THE CHAIR AND THE PRESIDENT AND CEO

THE ROAD TO RESILIENCE

“ FINCA’s hardworking clients

around the world continue to be

our North Star, keeping us resolute

in our mission.”

Page 4: THE ROAD TO RESILIENCE - FINCA International

GambiaSierra Leone

Haiti

Ecuador

Guatemala Honduras

Nicaragua

FINCA International & FINCA Impact FinanceGlobal Headquarters

FINCA Canada

Democratic Republic

of the Congo

Senegal

Côte d’Ivoire

Liberia

2 2019 FINCA INTERNATIONAL ANNUAL REPORT

FINCA WORLDWIDE

OUR REACH IN 2019

MICROFINANCE

Awarded a patent for the ValiData platform

Collected data from 67,000 customers in 23 countries, with over 3.6 million data points analyzed and validated

Total clients (+15% growth vs. 2018)

Total voluntary deposits

Gross loan portfolio

SOCIAL ENTERPRISE

RESEARCH AND DATA SCIENCE

8 portfolio companies impacting over 2.1 million lives in 31 countries

6 clean energy products impacting 17,836 lives (~150,000 all-time) in Uganda

$880.8 million

2.68 million

$423.2 million

FINCA Ventures

BrightLife

Page 5: THE ROAD TO RESILIENCE - FINCA International

Madagascar

EthiopiaKenya

Tanzania

Mozambique

Malawi

Uganda

MaliJordan

MyanmarRwanda

Georgia

Armenia

Azerbaijan

Kyrgyzstan

Tajikistan

Afghanistan

Pakistan

Kosovo

FINCA UK

FINCA International & FINCA Impact FinanceGlobal Headquarters

Botswana

Democratic Republic

of the Congo

Zambia

Benin

Zimbabwe

Namibia

Burkina Faso

Niger

Nigeria

Cameroon PhilippinesSomalia

Ghana

3THE ROAD TO RESILIENCE

FINCA Impact Finance subsidiaries

FINCA Ventures portfolio operations

Both

FINCA International programs and investments impact lives in 44 countries around the world. FINCA International is the founder and majority shareholder of FINCA Impact Finance, a global network of community-based microfinance institutions and banks that operate across 20 countries in Africa, Eurasia, Latin America, the Middle East and South Asia. FINCA Ventures, the impact investing arm of FINCA International, supports portfolio companies that deliver life-enhancing products and services in seven of these same geographies plus 24 additional countries.

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4 2019 FINCA INTERNATIONAL ANNUAL REPORT

Women are less likely than men to be reached by financial services, and the gender gap in financial inclusion remains unchanged at 9 percent since 2014. Low-income populations, often living in underserved areas, are also less likely than the rich to enjoy financial access. Tightly tailored financial services empower underserved populations and contribute toward closing access gaps.

EXPANDING FINANCIAL ACCESS FOR UNDERSERVED POPULATIONS

FINANCE

More than a billion adults have gained financial access since 2014. But gender and economic inequalities mean that 1.7 billion adults remain unbanked around the world, according to the World Bank’s Global Findex report.

Empowering Women Entrepreneurs in Kosovo

FINCA’s data show that three out of four FINCA borrowers around the world are the main source of income for their families. Women’s income, in particular, plays a critical role in meeting the basic needs of the family.

FINCA Kosovo empowers women to earn incomes through its Loan for Women Entrepreneurs in Business and Agribusiness. This women-focused product targets owners of small and medium enterprises and helps them become more profitable through financial literacy and business training.

Xheva Haziri, a commercial farmer from Shtime in southern Kosovo, is among the more than 2,700 women who are benefitting from this product. Xheva had always dreamed of running her own flourishing agribusiness and today, in her 50s, she is living that dream. Her vegetable processing and preservation business is thriving and has become a major supplier to grocery stores and markets in her region. During the summer, Xheva employs seasonal workers, making her an important contributor to the local economy. She has high ambitions for her business.

“ With the business growing and doing

well, I have decided that I will begin

exporting my fruits, vegetables and

processed goods to the overseas market.”

Photo: FINCA Staff

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5THE ROAD TO RESILIENCE

Creating Pathways to Financial Resilience with Fintech

With less than 35 kilometers of paved road for every 1 million inhabitants, the lack of physical infrastructure is a barrier to financial inclusion and economic productivity in the Democratic Republic of the Congo (DRC). Traditional branch-based banking is not feasible for most of the country’s 81 million residents, and other channels are extremely scarce. However, basic financial services are needed. Even a small savings account can help a family cope with setbacks, which are all too common. Without that safety net, life can devolve into a daily financial scramble.

Through fintech innovations, FINCA is bringing banking closer to where people live and work, and offering them better options to save money for emergencies.

FINCA eXpress enables people to do their banking at neighborhood shops through 1,500 agents located around the country, processing more than 80 percent of the bank’s total transactions. By reducing costs and traveling time for customers, banking agents are especially effective at reaching rural women, giving them the ability to pursue goals like growing a business or buying furniture.

The latest fintech innovation by FINCA DRC is CLICK, a menu-driven mobile banking service that can be accessed with a common feature phone as well as with a smartphone. Users can open their own accounts, manage their balances, make transfers and receive payments from other users. Many of the services offered through CLICK are free.

FINCA DRC’s CLICK, a menu-driven mobile banking service, can be accessed with a common feature phone as well as with a smartphone.

FINCA International’s research staff and FINCA Impact Finance collaborated in 2019 to highlight their shared commitment to reaching women. Keeping the Promise of Financial Inclusion for Women explores the social and economic barriers that hinder women’s financial inclusion, along with some exciting opportunities in areas such as digital banking, financial education and women-only branches.

Photo: FINCA Staff

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6 2019 FINCA INTERNATIONAL ANNUAL REPORT

By the end of 2019, BrightLife impacted more than 150,000 lives in Uganda with clean energy products, including solar lanterns, solar home systems and improved cookstoves. BrightLife also quadrupled its monthly product sales from 300 to 1,300, positioning it on the path toward sustainability and ensuring that it will continue to provide life-enhancing products to poor and low-income populations.

POWERING RESILIENCE AND ECONOMIC OPPORTUNITY WITH CLEAN ENERGY

SOCIAL ENTERPRISE: BRIGHTLIFE

BrightLife is FINCA’s triple-bottom line social enterprise that unlocks economic productivity and wellbeing for poor and low-income households by bringing together access to energy and access to finance.

Meeting the Basic Needs of a Vulnerable Group

The 1.2 million refugees living in Uganda—the largest number in Africa—enjoy one of the friendliest and most progressive policies of any host country in the world. But, along with most of their host communities across the country, refugees struggle to access basic services like energy. In Kiryandongo Settlement, for example, which hosts over 57,000 mostly South Sudanese refugees, only 30 percent of the refugees and 50 percent of the host community have access to a source of light other than kerosene.

Through USAID Power Africa’s “De-Risking Pay-As- You-Go Solar Home Systems” initiative, BrightLife provides clean, affordable solar home systems to the Kiryandongo Refugee Settlement. BrightLife has

established a local storefront in the area, enabling convenient local access to the most affordable solar home systems on the market.

Rose Ben Aya fled South Sudan with her children in 2016 amidst one of the most widespread violent outbreaks of the civil war. She met a BrightLife sales agent in Kiryandongo Refugee Settlement, who introduced her to a solar home system for the first time in her life. Rose is grateful that BrightLife offered her pay-as-you-go (PAYGo) financing because she would otherwise not have been able to afford the product on her farmer’s income. She says the savings of 1,000 shillings ($0.27) a day from no longer buying candles for lighting now go toward paying off the solar home system.

Photo: Erick Kulu

“ By supporting these innovators, we are

not only promoting energy access, but also

financial inclusion and other opportunities

that digital financial services can help

unlock. We hope that lessons and

experiences gained through this project

will be a catalyst for improving livelihoods

in other refugee settlements.”

Rick Somarriba, USAID Uganda Acting Mission Director

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7THE ROAD TO RESILIENCE

Collaborating to Bring Prosper-ity to the Unbanked

In March 2019, BrightLife and FINCA Uganda joined forces to launch a new product called Prosper. The product tackles two issues at once. First, it helps Ugandans access BrightLife’s clean energy products that create healthier and safer homes, increase productivity, reduce household expenses and provide additional income-generating opportunities. Second, Prosper helps transition unbanked and under-banked BrightLife clients to FINCA Uganda where they can access a variety of savings and credit products for more impactful financial inclusion.

Norah Basembera lives in the town of Masindi in western Uganda. For Norah, like many in her community, electricity is a luxury. And while she has a job—which makes her better off than many other Ugandan women—her pay is low, and she does not have a bank account.

To improve her situation, Norah has two ideas. First, she wants to install solar lighting in her home. Second, she wants to add a room or two to her house that she could then rent out to make additional income. But she does not have the money or the credit history to apply for a loan.

Through Prosper, Norah can acquire an affordable solar home system from BrightLife using PAYGo financing. Because the product is financed, by paying it off over time, Norah will build a credit history. After she repays her PAYGo energy loan in full and on time, Norah will qualify for a 20 percent rebate that she can deposit into a FINCA Uganda savings account. Instantly, then, she will be eligible for a loan at a multiple of her deposit amount. It’s just the opportunity Norah needs.

Photo: Alison Wright

“ The good thing with this

product is that it is for the

poor. I want to extend my

appreciation to BrightLife

and FINCA Uganda for

thinking about the poor.”

Photo: FINCA Staff

LIGHT UPGet yourself a BrightLife clean energy product & pay affordably over-time

PROSPERA loan from FINCA can hep you grow your business & educate your children

GROWPay on time & receive a bonus of up to UGX 100K & a pre-approved loan from FINCA Uganda

1 2 3

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8 2019 FINCA INTERNATIONAL ANNUAL REPORT

FINCA Ventures provides patient capital to high-impact social enterprises that spark household and MSME labor productivity and partners with entrepreneurs who create solutions that meaningfully grow income and social resilience for families and small businesses.

SOCIAL ENTERPRISE: FINCA VENTURES

PARTNERING WITH BOLD INNOVATORS TO IMPROVE PRODUCTIVITY AND LIVING STANDARDS

Company Description SDGs Supported

Designs solar-powered home energy systems and productive use appliances to help those living under $4 per day grow their wallets.

Designs and manufactures clean- burning, electricity-generating cookstoves and solar home systems for off-grid households.

Develops hardware-agnostic digital educational curriculums that work on basic feature phones, smartphones and tablets for K-12 students and beyond.

Partners with smallholder farmers to improve their productivity through soil-enriching legume farming and grow farmer incomes.

Sends hyper-local, highly accurate tropical weather forecasts to small- holder farmers via SMS to reduce risk and loss for better harvests.

Provides waste-to-energy sanitation services to local governments and refugee camps, turning fecal sludge into environmentally friendly fuel.

Builds and operates modern, convenient and affordable diagnostic centers in clinically underserved communities offering imaging, cardiac and lab services to identify health issues earlier and more accurately for effective treatment.

Transforms local fruit and vegetable supply chains by building cold-chain infrastructure from rural farmers to urban vendors, guaranteeing markets and stable prices for farmers and quality access to products for vendors.

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9THE ROAD TO RESILIENCE

Partner Companies8 Industries

Supported4 Countries Served31 Lives

Impacted2+ million

Bringing Digital Financial Services to Farmers

Across Africa, only 31 percent of adults have an account with a financial institution, and smallholder farmers are among the most financially excluded. Often in rural locations, farmers live far from banks and financial service providers.

Good Nature Agro is a social enterprise and a FINCA Ventures partner helping to grow net incomes for the most rural smallholders in Africa. Good Nature Agro has developed a partnership with FINCA Zambia to open a savings account for each of its private extension agents (PEAs) in the country. That means Good Nature Agro can now digitally deposit PEAs’ salaries into their individual savings accounts. PEAs can then access their money by visiting mobile money or banking agents in their local communities. With its early success in paying PEA salaries digitally, Good Nature Agro is planning to expand this pilot program to its wider farmer network of over 5,000 smallholders.

Photo: Alison Wright

In Motion: FINCA Ventures Annual Impact Report 2019

FINCA Ventures partners impacted over 2.1 million lives across four sectors—energy, education, health and agriculture—in 2019. The inaugural FINCA Ventures Annual Impact Report highlights achievements and shares insights from lessons learned.

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10 2019 FINCA INTERNATIONAL ANNUAL REPORT

Growing Incomes with Better Farming

Victoria is a smallholder farmer, a trade she learned from her now 85-year-old mother. For years, Victoria relied on maize and groundnut harvests to provide for her four children, but it was never enough. Market access was poor, and the prices paid for her staple crops were rock bottom. This had devastating effects on her ability to feed and educate her children. When a private extension agent for Good Nature Agro was going door-to-door in Victoria’s village, spreading the word about an opportunity to triple one’s income through better farming, Victoria jumped at the chance.

Good Nature Agro provides farming inputs, like seeds and fertilizer, to smallholders at no upfront cost. This is paired with extension services, such as agricultural and financial management training, overseen by a network of private extension agents. At harvest time, Good Nature Agro buys all the seeds grown by the farmer at premium prices.

Victoria received a bag of cowpea seeds from Good Nature Agro, which she planted in her field. After months of diligently following the training provided by the private extension agent, Victoria couldn’t believe the result: It was a harvest like she had never seen before. She used earnings from the harvest to build a new house.

The next season Victoria grew soybeans, learning from Good Nature Agro about the importance of crop rotation for soil preservation. She then used money from this harvest to begin construction on another home. Victoria plans to use her “soybean house” for rental income.

When asked why she is building so many homes, Victoria’s answer was clear: “I want to memorialize what Good Nature Agro has done for me in a public and lasting way—what better way to do that than to build a home?”

“ I used money from my cowpea harvest

to build a new home for me and my

children, so I call it our ‘cowpea house.’”

Photo: Alison Wright

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11THE ROAD TO RESILIENCE

When a crisis such as COVID-19 strikes and upends our lives, many of us may seethe at the inconvenience, but we adapt.

We grow accustomed to working remotely and connecting with friends—even family—through social media. We stock up on necessities and avoid leaving home. We can adapt while keeping safe because we have the resources, infrastructure and social safety nets to do so.

But not everybody can effortlessly transition to a new normal, including the millions of families in the US whose jobs, incomes and savings are lost or jeopardized during crises. Even more vulnerable are the 130 million poor households around the world who barely survive on less than $2 a day. Faced with an emergency, these households are forced to choose between the most basic of necessities. Lighting often isn’t one of them.

In my opinion the single least-expensive, breakthrough innovation that can most quickly alleviate the plight of the poorest citizens of our planet is a rechargeable solar light. For as little

as $2, a poor family can acquire such a light from FINCA International’s Mwangaza Project in Uganda. This light allows households to see their evening meal, helps school-age children to do their homework at night and creates a safer home environment.

In just 18 months, the Mwangaza Project has reached 21,000 poor families (168,000 people) in Uganda, thanks to your generous support. There are a lot more families still to be reached. In these uncertain times, let’s make sure that they can at least count on having light at night.

John K. Hatch Founder August 31, 2020

Photo: Christopher Musoke

COUNTING ON LIGHT IN UNCERTAIN TIMES

SOCIAL ENTERPRISE: FOUNDER’S UPDATE

“ There are a lot more families still to be reached.

In these uncertain times, let’s make sure that

they can at least count on having light at night.”

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12 2019 FINCA INTERNATIONAL ANNUAL REPORT

MEASURING RESILIENCE THROUGH BEHAVIORAL SCIENCE AND DATA

RESEARCH AND DATA SCIENCE

FINCA’s research and data science program monitors our social performance and ensures that we are delivering meaningful impact for our customers.

Solving the Problems of Low- Income Savers

Household savings can sustain families in times of distress, helping them get through tough circumstances without having to liquidate their business or household assets for emergency cash. They also allow people to pursue longer-term goals, such as education and better housing. But it is not easy to accumulate cash savings at home, especially when there are so many pressing day-to-day needs.

Up to now, formal banking has not really provided solutions for low-income savers. Deposits and withdrawals require costly trips to the branch, while monthly account fees eat away at their balance. As a result, the majority of low-balance savings accounts quickly become dormant, making them useless to the customer and the financial institution alike. FINCA’s research team is diving deep into this challenge in partnership with FINCA Uganda and the World Savings Bank Institute’s Scale2Save program.

We started by analyzing the data from 67,000 savings accounts, followed by deep interviews to uncover the habits, motivations and obstacles experienced by low-income savers. These insights were used to develop a new mobile banking product, together with an innovative savings app that will help customers to achieve concrete goals. These innovations will be tested in 2020 through a rigorous experimental study to measure their impact on clients’ savings behavior and financial wellbeing.

Diving Deep into Financial Health

In 2019, FINCA revamped its approach to impact measurement, building on three decades of direct experience working with customers and collecting data. Along with the accumulated learning in the field, FINCA’s impact measurement focuses on a detailed understanding of our customers’ behaviors and needs.

FINCA’s new Mission Monitor conveys this updated perspective. It portrays FINCA’s outreach to financially excluded populations, their usage of savings and credit, and their ability to manage day-to-day needs and longer-term goals. This new set of mission indicators gives FINCA a practical look at whether customers are able to cope with setbacks, how they are managing their ongoing obligations, and whether they are accumulating wealth for the future.

OUTREACH

USAGEFINANCIAL

HEALTH

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13THE ROAD TO RESILIENCE

Assessing Bottlenecks to Women’s Financial Inclusion in DR Congo

A recent FINCA survey of clients in the Democratic Republic of the Congo (DRC) shows that women entrepreneurs are confined to the smallest, least profitable businesses. This finding reflects the burden of unpaid work and other social factors that put women at a competitive disadvantage.

Moreover, women who make it into business find that men already occupy the most lucrative segments. Our survey found that men dominate sectors like wholesale trade and manufacturing, while women compete among themselves in small trading businesses, where the profits and growth prospects are low.

These disparities point to other entrenched advantages that men enjoy, including a much higher rate of second-ary education. Resistance from family members and safety concerns can restrict women’s movements and the range of activities that they can consider.

In partnership with Global Affairs Canada, FINCA is launching a top-to-bottom gender assessment in the DRC to make sure that every aspect of the microfinance institution—from research and product design to advertising and service delivery—is geared toward women and, more importantly, helping them prosper.

Rigorous Research Yields Actionable Insights

Data Analytics + Machine-Learning + Human Centered Design: In Uganda, FINCA’s research team discovered the strong influence of variables such as age, source of income, product type and gender in driving account usage. Additionally, a qualitative study revealed that savings behavior is shaped by goal setting, mental accounting and local social influences.

Hours Spent on Unpaid Work (Daily Average)

4.5

4.0

3.5

3.0

2.5

2.0

1.5

1.0

0.5

0.0

76% Retail Trade

11% Services

9% Wholesale Trade

2% Agriculture

2% Production

Sector Daily net profit

Wholesale Trade $78.82

Production/Manufacturing $30.86

Services $16.93

Retail Trade $13.15

Agriculture $7.37

Average $19.95

66% owned

by women

FINCA CLIENTS

67% owned by men

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14 2019 FINCA INTERNATIONAL ANNUAL REPORT

SUPPORTER SPOTLIGHT

CONTRIBUTORS WHO SUPPORT OUR MISSION

A Lifetime of Giving

When Herb and Rosie Kuehne first heard about FINCA in the late 1990s, they realized that our approach of helping the world’s most marginalized people by providing a hand up rather than a hand-out was a perfect fit for them.

As Rosie recently put it, FINCA loans and other services “were helping people overcome hardship, allowing them to get more value out of their time and labor.” Herb and Rosie knew firsthand just how hard the lives of the poor could be. In the early 1970s, they spent eighteen months living in a tiny village in the mountains outside of Taxco, Mexico.

“There were maybe 400 people in the whole community,” Rosie remembers. “There were no roads or running water.” Like their neighbors, Rosie and Herb used pit toilets, pulled water from a nearby well and boiled it for safety, and dealt with the occasional scorpion.

Several years later, Herb won a Fulbright Scholarship that took the family to Uruguay, which was in the middle of a military dictatorship and a long economic slump. The people they met were amazing, welcoming Rosie and her family despite the oppression they faced. According to Rosie, “living in Uruguay and Mexico softened Herb and my hearts.”

As their children grew and became independent, Herb and Rosie slowly increased their giving. In the years before Herb died in 2017, he and Rosie decided to give the bulk of their estate to charity. Rosie is gratified: “I feel happy knowing our gift will continue to improve the lives of families in the developing world for years to come.”

Photo: Rosie Kuehne

“ I feel happy knowing our gift will

continue to improve the lives of

families in the developing world

for years to come.”

Rosie Kuehne

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15THE ROAD TO RESILIENCE

“ Building the capacity of nonprofit organizations is integral to realizing our vision of a

future where all people can access the resources and develop the financial, entrepreneurial

and other skills to thrive. The GCP provides an opportunity for employees to channel their

energy and expertise to drive impact and help to accelerate change.”

Laura Hemrika, Global Head of Corporate Citizenship and Foundations, Credit Suisse

Durable, lasting partnerships are critical to FINCA’s success. Since 2008, Credit Suisse has improved FINCA’s program offerings and contributed investment capital, loan capital, grant funding and pro-bono skills to our mission. Over the years, Credit Suisse’s support helped FINCA to launch important institutional initiatives. One of them is the global staff training initiative, which enabled FINCA to hire and train local staff (96 percent of FINCA’s workforce), serving their own communities. In addition, Credit Suisse supported FINCA’s goal to develop internal research capacity to measure client impact, which is now carried out globally and is essential to designing client-centric products and services.

Today, Credit Suisse’s partnership provides FINCA access to its Global Citizens Program (GCP)—an initiative through which Credit Suisse volunteers leverage their expertise to collaborate with local staff to address strategic business challenges. Participation in the program has been both successful and enriching for everyone involved. For example, FINCA Guatemala’s staff found enormous value in the data analytics skills a Credit Suisse Global Citizen contributed to help FINCA staff to harness the power of digital technologies and transition away from analog methodologies. In Uganda, a Global Citizen volunteer improved loan portfolio allocation and developed a credit scoring tool that has been useful not just to FINCA Uganda but to all FINCA subsidiaries on the African continent.

“We see participants return from their assignments not only inspired by a new outlook on how they can contribute to making the world more inclusive for all but also with stronger professional and leadership skills for their work at Credit Suisse,” says Laura Hemrika, Global Head of Corporate Citizenship and Foundations at Credit Suisse.

In addition to providing FINCA with philanthropic support, Credit Suisse has been a reliable, strategic advocate and ally in working with FINCA to grow programs. Credit Suisse continues to be readily available to FINCA staff to discuss future growth opportunities and make industry connections.

“Through our Financial Inclusion Initiative (FII, previously known as the Microfinance Capacity Building Initiative) we aim to strengthen the financial inclusion sector by providing financial and human resources to support microfinance institutions, fintechs and other financial services providers at the base of the pyramid, and to drive further market development,” Laura says.

“FINCA has been a partner in these efforts from the start and we are proud to be working together toward our shared goal of building a more inclusive future.”

Credit Suisse and FINCA: Building a More Inclusive Future

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16 2019 FINCA INTERNATIONAL ANNUAL REPORT Photo: Dawn Deeks

FINCA International

Board of Directors

Robert W. Hatch (Chair, Founding Member)

John K. Hatch (Founding Member)

Rupert W. Scofield (Founding Member)

Richard M. Williamson (Founding Member)

John Elkins

Chandresh Harjivan

Harold D. Jastram

Daniela Mielke

Catherine Mohr

Agrina Mussa

James Semakadde

Avanthi Shah

Charles Trevail

David E. Weisman

Her Majesty Queen Rania Al-Abdullah of Jordan (Director Emeritus)

Senior Management

Rupert W. Scofield, President and CEO

Stefan Grundmann, Chief Operating Officer

Colleen Zakrewsky, Senior Vice President, Business Development and External Relations

Scott Graham, Director of Customer Research and Field Data Services

Soledad Gompf, Senior Vice President and Philanthropy Advisor

Kuo-Wei Wang, Director of Finance

FINCA Canada

Board of Directors

Rupert W. Scofield (Chair)

Jacquie Green

Michael Green

Soledad Gompf

Kirsten McElgunn

Linda Wolfond

FINCA United Kingdom

Board of Directors

Rupert W. Scofield (Chair)

Jordan Greenaway

Dane Steven McGuire

Peter Weiss

Colleen Zakrewsky

FINCA International is a nonprofit, tax-exempt charitable organization under Section 501(c)(3) of the United States Internal Revenue Code. Donations are tax-deductible. Our tax ID number is 13-3240109. FINCA Canada is a Canadian charitable organization. Donations are tax-deductible. Our Canada Revenue Agency Charity Registration Number is 80568 6144 RR0001. FINCA UK is a registered charity in England and Wales under registration number 1127778.

FINCA’S LEADERSHIP*

BOARD OF DIRECTORS AND SENIOR MANAGEMENT

*As of July 31, 2020

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17THE ROAD TO RESILIENCE

aBi Trust

Clifford Chance Foundation

Comic Relief (with support from Jersey Overseas Aid)

Covington & Burling

Credit Suisse

D2international | Deloitte

European Investment Bank

Global Affairs Canada

Google

Hayfin Capital Management

Hengeler Mueller

IFAD FARMSE

KfW Development Bank

FINCA’S PARTNERS

PRIVATE AND PUBLIC SECTOR PARTNERS

FINCA International is grateful to all the private and public sector partners that support our work on long-range and large-scale initiatives. Our partners lend significant financial support, as well as technology and know-how. They help us enter new markets, deliver new products and services, and improve the efficiency and effectiveness of our operations.

Microfinance Investment Support Facility for Afghanistan (MISFA)

Microsoft

NextEnergy Foundation

Opportunity International UK

Orrick

Osprey Foundation

Peter Gilgan Foundation

REGMIFA Technical Assistance Facility

Rural Finance Expansion Programme

Social Performance Task Force

Stiefel Behner Charitable Fund

Swiss Capacity Building Fund

TrustLaw | Thomson Reuters Foundation

UN Capital Development Fund (UNCDF)

UNDP Malawi Innovation Challenge Fund

USAID, Bureau for Resilience and Food Security

USAID, Partnering to Accelerate Entrepreneurship Initiative

USAID, Power Africa

World Bank Community Connections Fund

World Savings and Retail Banking Institute

17THE ROAD TO RESILIENCE

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18 2019 FINCA INTERNATIONAL ANNUAL REPORT

FINCA International’s financial statements on pages 18 and 19 were prepared according to the International Financial Reporting Standards issued by the International Accounting Standards Board (IASB). Copies of the audited financial statements are available on our website at FINCA.org/who-we-are/financials.

2019 FINCA INTERNATIONAL FINANCIAL SUMMARY

FINCA INTERNATIONAL FINANCIALS

2019 Consolidated Statement of Activities*

FINCA International is a 501(c)(3) not-for-profit corporation registered in the State of New York. Our revenue comes from the microfinance operations of FINCA Impact Finance in 20 countries, as well as from grants and donations needed to help fund our work.

*Full copies of the Audited Financial Statements are available at www.FINCA.org.

Cash grants and donations 6%

Services and gifts in kind 0.3%

Program interest income 86%

Grants and contracts, including federal govt. 1%

Fees and other program income 7%

Program services 98%

Fundraising 1%

General and administrative 1%

98%

1%1%

2019 OPERATING EXPENSES

86%

1% 6%7% 0.3%

2019 OPERATING

REVENUE

Total 2019 Revenue: $339,412,158 Total 2019 Expenses: $312,833,598

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19THE ROAD TO RESILIENCE

2019 2018

ASSETSCash and cash equivalents $129,414,589 $149,024,244

Restricted cash and cash equivalents 31,836,992 36,630,102

Trading assets 38,493,095 17,569,626

Derivative financial instruments 14,152,776 13,184,035

Investment securities 22,763,725 27,905,255

Loans receivable—net of allowance 812,190,459 809,561,932

Due from banks 3,227,837 2,342,999

Other receivables, prepaid, and other assets 26,271,504 22,267,280

Property and equipment 30,606,925 33,623,421

Intangible assets 9,717,709 9,996,185

Right of Use Assets 35,899,182 —

Goodwill 705,088 786,739

Current income tax assets 526,339 731,471

Deferred tax assets 6,627,081 7,265,286

TOTAL ASSETS $1,162,433,301 $1,130,888,575

LIABILITIES AND EQUITY LIABILITIES: Accounts payable and other accrued liabilities $34,312,912 $31,677,585

Derivative financial liabilities 11,538,353 11,416,470

Client deposits 437,581,999 419,696,345

Bank deposits 35,030,735 36,126,804

Notes payable 311,197,182 350,595,677

Subordinated debt 29,450,292 24,879,575

Lease Liabilities 37,867,381 —

Deferred revenue 4,231,672 5,966,438

Employee benefits 3,376,231 3,097,712

Current income tax liability 3,216,259 2,475,879

Deferred tax liabilities 3,331,342 1,840,656

Total liabilities 911,134,358 887,773,141

EQUITY: Reserves 18,464,807 18,359,125

Retained earnings 206,926,927 196,077,989

Currency translation reserve (67,466,656) (63,775,514)

Equity attributable to FINCA International 157,925,078 150,661,600

Non-controlling interest 93,373,865 92,453,834

Total equity 251,298,943 243,115,434

TOTAL LIABILITIES AND EQUITY $1,162,433,301 $1,130,888,575

*Source: 2019 Audited Financial Statements

CONSOLIDATED STATEMENT OF FINANCIAL POSITION*

as of December 31, 2019 and 2018

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20 2019 FINCA INTERNATIONAL ANNUAL REPORT

$100,000 and aboveaBi Trust

Lillian Barnes*

Diane Cavenee*

Comic Relief (with support from the Jersey Overseas Aid)

Helen S. Converse Trust*

European Investment Bank

Peter Gilgan Foundation

Global Affairs Canada

Google

Nancy and Robert W. Hatch

Hershey Family Foundation

IFAD FARMSE

KfW Development Bank

Microfinance Investment Support Facility for Afghanistan (MISFA)

Microsoft

Orrick

Osprey Foundation

REGMIFA Technical Assistance Facility

Rural Finance Expansion Programme

Stiefel Behner Charitable Fund

Claude Thau

USAID, Bureau for Resilience and Food Security

USAID, Partnering to Accelerate Entrepreneurship Initiative

USAID, Power Africa

Anna Wooldridge*

World Savings and Retail Banking Institute

Anonymous (2)

$50,000-$99,999Noelle Anderson

Susan and Gilbert Buker

Clifford Chance Foundation

Credit Suisse

Covington & Burling

D2international | Deloitte

Fay Dresner*

John K. Hatch

Carol Ann Hudson*

Carol Natella*

Eileen and Bob O’Leary

Opportunity International UK

Salomon Family Foundation

UN Capital Development Fund (UNCDF)

Constance Vanvig*

Anonymous (3)

$25,000-$49,999William Brown*

Terry and John Elkins

Timothy and Amy Guth

Torben Lorenzen

Kathryn B. McQuade Foundation

Daniela Mielke

Nancy Romanoff*

Spurlino Foundation

Delores Van Zyl*

David Weisman and Jacqueline Michel

Richard and Kristen Williamson

Anonymous (2)

$10,000-$24,999Alpern Family Foundation

Jon Asmundson*

Karin and Byron Atkinson

Lois June Bailey*

Roy and Roberta Barr Family Foundation

William and Debbie Becker

Ray Benton Family Fund

Joel Brown*

Ryan Wise and Leslie Brunner

FINCA’S SUPPORTERS

CONTRIBUTORS WHO SUPPORT OUR MISSION

FINCA International sincerely appreciates the loyal support from all our benefactors. While we are unable to acknowledge every donor on the following pages, all supporters helped to further the FINCA mission and impact many lives in 2019. We are inspired that you share our commitment to market-based solutions to poverty and honored that you have chosen to make a lasting difference through FINCA.

*FINCA International regrets the passing of these dedicated supporters and is grateful for their legacy support.

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21THE ROAD TO RESILIENCEPhoto: Thomas Cumberbatch

Susan Okie Bush

Vija Celmins

Irene Chayes*

Wong Chau Choo

Steven Conrad*

Norma Crouch*

Frieda and Edward Davis

Dume Wolverine Foundation

Lelah Dushkin*

Julie Falconer

Virginia Finger*

Warren & Deb Fisher Charitable Fund

Bert and Candace Forbes

Jane Gallant*

Mary and John Grant Foundation

Jacquie and Michael Green

H. van Ameringen Foundation

Hengeler Mueller

Lana and Tim Hockey

Chandra Jessee

Morton and Merle Kane

Brian Kelleher and Teresa Kelleher Zepeda

Kristie Charitable Foundation

Kathleen and William Kruesi

Wayne and Karen Lattuca

Leibowitz and Greenway Family Charitable Foundation

Bernard Malberg Charitable Trust

Rexmull and Doris Manyeto

Frances Ann McGown*

Kitzie and Peter McKinney

Linda Moore

Lynne and Archie Palmer

NextEnergy Foundation

Liz Northrop and Jim Arthur

Charmaine Owens*

Paradise on Earth Fund

Mary Romney and Edward Hauck

Miriam Sayeed

Mark and Pam Sibley

Lynn Gordon and David E. Simon Fund

Social Performance Task Force

Rosalie Swedlin and Robert Cort

John Taylor

Alexander Templeton

Gertrude Topik*

Adam Waldman

Jack Webb

Joseph Welsh*

John Wilhelm and Tora Isi

Emily Williams

Edward and Barbara Wilson

Linda and Greg Wolfond

Mel and Pedie Elaine Wolfond

World Bank Community Connections Fund

Cary and Lynn Yeh

Mark and Katherine Young

Anonymous (4)

21THE ROAD TO RESILIENCE

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22 2019 FINCA INTERNATIONAL ANNUAL REPORT

$5,000-$9,999Deb and Bruce Ackerman

Carolyn and Bruce Anders

Linda and Austin Anton

Apple

Kent Bach

Michael and Sompson Betz

Victoria Beynon

John Bloom

Denette Blustein

Linda Bowden

Stanlee and Elizabeth Brimberg

Mary Brown

Burlingame Foundation

Joan Carlson

John and Kyra Carswell

Janan and Alan Carter

William Tennis and Sarah Cartmell

Paul & Pearl Caslow Foundation

Stephen Charles

James and Eithne Chuchel

Clifford Foundation

Franklin Conklin Foundation

Emmanuel and Kerry Reinertsen Crabbé

Stuart and Ann Culver

Larry and Joyce Dare

Martha Davis and Alix Ritchie

Naoma Dean-Clague

Mark Dexter and Deborah Cowley

Directions For Rural Action Fund

Anna Dixon and Daniel Garrett

Art Duncan

Domenico Paulon Foundation

David DuPont

Walter Eberspacher

Eleanor Ewing*

Richard Fink

Edward and Patricia Finnegan

Carlton and Linda Fisk

Cameron and Diane Fowler

Robyn Friend and Neil Siegel

E. Marianne Gabel and Donald Lateiner

Martha Garrigues

Geoffrey Garth

Bruce and Shiley Ann German

Mary Goodwyn

Mary Ann Gore

Marion and Doug Graney

Robert Granieri

Albert Green

Leonard M. Greene Fund

William and Barbara Guensche

Helen Hill*

Rosita Hiscox

Sue and Ralph Hoevelman

Sandra Houle*

Jessie Huffman

Marjorie Jeffries*

Alan Jette

Jeri and Jeffrey Johnson

Johnson & Johnson

Marcia Kass

Margaret Kelly

Ralph and Jean Kosmicke

Krembil Foundation

Mrs. Rosemary B. Kuehne

Ellen Kushner and Delia Sherman

Max and Janet Laudeman

Bob and Judith Letendre

Arthur Lipson and Rochelle Kaplan

Ira Lubkin

Richard Lundy and Lucille Goodwyne

MacInnis Family Foundation

Photo: Dawn Deeks

Crafting a Better Life in Guatemala

Sara Tol and her husband Pedro run a small textile manufacturing business out of their home in Chichicastenango, Guatemala. The town, commonly known as Chichi, is one of the most important hubs of the Guatemalan craft industry, and Sara and Pedro make the most of their location.

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23THE ROAD TO RESILIENCE

Beverley Martin

Christine Martin

Thomas and Marilyn McLaughlin

Ulrich Melcher

Beverly Michel

Mile High Friends of FINCA

Megan Mistler

Margaret Moriarty

Mouat Charitable Trust

Joseph Murphy and Naomi Winick

Nararo Foundation

John Neff

Bonnie New

Emilie Newell

P & P Murray Foundation

Michael and Ann Parker

Elizabeth Paynter

Carmela and Ronnie Pignatelli Foundation

James Price

Arleen and Aaron Priest

Joan Procopio

Frank Randall

Barbara Robbin

Lorraine Robertson

Rita Rodriguez and Eugene Carter

D. Roskin

Chris Sarandon and Joanna Gleason

Kenneth and Marjorie Sauer

Walter Schepp

Barton Schmitt

Gwendolyn Scott

SGNC Charitable Trust

SecureKey Technologies

Elizabeth H. Shattuck

Solomon Family Foundation

Tana Sommer-Belin

James and Laurie Speer

Alice Star (Clausen)

Charlotte Starn*

Diane Staves

Gretchen Stein

Roxann Stoski

Kevin and Kathleen Thompson

Jill and J.D. Thoreson

Leland Tolo

John and Jeanette Tornquist

Dennis Vogt

Gillian Waterfall

Margaret Watkins

John Watts and Carol Petsonk

Robert and Renate Wegner

Wayne Westfall

James “Bank” Whitley

Nancy and Glen Whitney

Adam and Diana Zlotnick

Anonymous (7)

$2,500-$4,999Laurie Adams

Theodore Ahlers and Barbara Ormond

Elizabeth and George Ainslie

Joyce Allen

Susan W. Almy

Nancy Ardoin

Edith Bass

Karen Beck

Debbie Benner

Frances Berger

Hille Blackshaw

Janice Bloom and Adam Grumbach

Both Sara and Pedro had to leave school early to help support their struggling families. When they married, they were both about 20 years old and were collectively earning about 500 quetzales ($70) per month.

It was barely enough for the two of them to live on and certainly not enough to raise a family. So, they made the life-changing decision to start their own textile business. Pulling together all the money they could, Sara and Pedro bought a leather workshop where they had been apprenticing and combined the textile skills they had learned from their parents with their new leather-working knowledge.

Today, Sara and Pedro’s products include little leather purses adorned with remnants of used huipils (colored blouses) and pillowcases with leather trimming. Their business has taken off. In a few short years and thanks to FINCA loans, they have grown to have 15 employees, and they contract work out to as many as 50 additional craftspeople around town.

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24 2019 FINCA INTERNATIONAL ANNUAL REPORT

Elizabeth Bolotin

Jacques and Carole Bonnet-Eymard

Baker Botts

Joseph and Susan Bower

Norma Bradfish

Cynthia and Joel Bradley

Edward and Rozann Brittain

Steven Bruckner

James Burgwyn

Samuel Burr and Eugenie Doyle

Jane Bush

Fleurette Carleen

Renee Conforte McKee and David McKee

Megan Contakes

Keith Cowan and Linda Walsh

Robert and Susan Cushman

Gordon Davidson

Mona and William Davis

John and Joy Deharpporte

Louis and June DeSorbo

Teri and Richard Dykzeul

Craig and Sue Dupler

Jean Faddis

Feel Good Hats

Peter and Lucy Feniello

Mike and Nancy Fenton

William Fillmore

Alan Finnis

Frank Finsthwait

Carol Fox

Rebecca Frederick and Trina Tjersland

Eduard Frensch

Sumiko Fukada

Madelaine Georgette

Gesher Family Foundation

Robert Gilchrist

Roxane Googin

Robert Gubrud

Margaret Guthrie

Lynn Hagman

John and Druscilla Hammond

Bill Handsaker

Catherine Harrigan

Jessie Harris

Leslie and Claire Harsch

Mallory Hathaway

social Capital Management

Jeff Herring

Marilyn Hoegemeyer

Patrick and Margaret Holland

Richard Hornsby

Ron and Cheryl Howard Charitable Fund

Mary Huff

Monwhea Jeng

Keith Johnson and Peggy Wheelock

Paul Johnson and Melanie Abercrombie

Photo: Alison Wright24

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25THE ROAD TO RESILIENCE

Jessica Jones

Tom and Hether Keenan

Julie Keese

Edward Keiderling

Cammi Kemp

Audrey and Tim Kenny

Betty and George Kershaw

Kathleen Klein

KLM Foundation

L. David Knock

Martin Krippl

Beverly Krivokapich and Glenn Ducat

Raymond and Phyllis La Frey

William and Janis Lamoreaux

Eileen and Thomas Landry

Susan, Sarah and Nicholas Latremoille Fund

Janice Lee

Josef Leitmann and Reiko Niimi

Larry and Donna Lesh Michelle Jourdak

Sandra and John Long

Luck Family Foundation

Euegen Luschel

Daniel Lynch Foundation

Lenore Marentette

Ann Martyn

Marilyn McCloskey

Barbara McCormick*

Mary McGregor and Phil Lieberman

Donna McMillan and Carrie Blazek

Janet McNair

Nancy Meier

Mary Mellon

Jay and Lois Miller

Stephen Minus

MMSL Charitable Foundation

Christine and James Murakami

James Murphy

N. A. Taylor Foundation

Dennis Neuenfeldt

Douglas and Karin Newcomb

Joyce and Roger Nussbaum

Stacey Ohm

Katherine and Conway Olson

Ottawa Community Foundation

Carol Oukrop Michael Overton

Nicholas Paul

Alice Peacock

Ann Perkins

Lieve Perneel

Susan Perreault

William Phillips

Rebecca Thomas and John Pitlick

Louise Plank

Lester Poretsky Family Foundation

Ms. Jennifer Price and Mr. Tony Hunter

Stephen Quinzani

Linda and Ahmed Raiss

Rudy & Alice Ramsey Foundation

Paul and Dana Randall

Mary Richards

Susan Ritter

Harvey Robbins

F. Bruce and Nancy Roberts

Susan Routt

Joseph and Veda Rugola

Katherine Rydell

Mark and Jodi Sanders

Warren Schneider

Richard Sheff

James Spurlock

St Paul’s Episcopal Church

John Schley

Roy Schweyer

Scudder Family Foundation

Mitchell David Solomon Foundation

Souter Charitable Trust

Fintech Innovation: Paving the Way to Financial Inclusion

This case study, published in collaboration between FINCA International research staff and FINCA Impact Finance, demonstrates how technical innovation can reach remote customers and enable them to save money.

Photo: Dawn Deeks

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26 2019 FINCA INTERNATIONAL ANNUAL REPORT

Robert Stephen

Albert and Anne Stewart

Todd and Sarah Stivland

Gary Sutliff

Ambrose Szalwinski

Nanette Taller

John and Susan Tappeiner

Bill and Marilyn Taylor

John Taylor

Barbara Trilling

Mary Tubello

Wilma Tucker Muse

James Tyler

United Health Group

Alan Walker*

John and Alice Wallace

Nancy and Donald Weaver

Mark Weigel

Linden Welch

Karen and Stephen Wiel

Henry Wieman

Stephen Weiss

Paul Weissman

Michael Whitehill

Daniel Wolkowitz

Virginia Wellman

Josephine Woodman

James and Carole Wortley

Gary H. Wright

Sara and Paul Wright

Ruth Yeazell

Hannah and Alvin Zalinger*

Jody Zaitlin

Anonymous (30)

Future Makers CircleKaren C. Anderson

Terry Andrews

Mr. Alan Appleford

David Bard

Belinda K. Barington

Deborah Barto

Marilyn and Richard Batchelder, Sr.

Annemarie S. Bein

Dorothy Benavides

Michael and Sompson Betz

Audrey Beukenkamp

Judith Billings

Elizabeth Bolotin

Joseph and Susan Bower

Rick Browne

Steven and Nancy Bruckner

Sally and Leonard Burdock

Kenneth Burrows

Joseph Bursel

Deborah Bush

James Caffery

Carolyn Carlat

Melanie Chadwick

Janice and Thomas Chamberlin

Heather Chisholm-Chait

Tim Clauss

Thomas and Kim Cody

Kay Cooper

Barbara Crook

Don Dietz

Kathryn DiGiorgio

Raymond Dobkin

Ms. Susan Dodd

Norman Dudziak and Damaris Rohsenow

Jean and Richard Eckert

Supporting Entrepreneurship in Health Care

Across sub-Saharan Africa inadequate public expenditure on health care means medical infrastructure and expertise are sparse and stretched. Facilities and equipment are concentrated in very urban centers, and 40 percent of equipment is out of service. The result is widespread symptom-based treatment and self-diagnosis, leading to undetected problems, delayed interventions, inappropriate treatment, and inferior health, social and economic outcomes.

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27THE ROAD TO RESILIENCE

Georg and Diana Eifert

Nancie and Mauritz Erhard

Joen Fagan

Jo Ann Field

Brenda Fooks

David and Debra Gardner

Emily Garlin

Arlee Geary

Madelaine Georgette

Jack Goggin

Steve Goldstein

Margaret Gossage

James Grabill

Darlene Gray

Edmund and Arlene Grossman

John Gustin

Lindy Guttman and Bob Stromberg

Doris Haggard

Natalie Hall

Nancy and Robert W. Hatch

Marian and Robert Hatch, Jr.

Maryjude Hoeffel

John Hoffman

Carol Hollworth

Thomas J. Hooley

Katherine Hufnagel

Brian Hughes

Cynthia Hurd

Mona Jibril

Donna and Matthew Johnson

Keith Johnson

Doresa Jones

Kathy Kaiser

Ann Kempees

Edward and Rachelle Keyserlingk

Christine Keyt

William and Martha Kilgour

James and Janet Kimble

Douglas Kleinsmith

Karen Krick

Mrs. Rosemary B. Kuehne

James and Leslea Kunz

Jeffrey M. Lalande

Kathy Lang and Peter Newman

Margaret and Clarence Leinbach

James Licata

Deborah Litzenburg

Rosemary and David Logan

Richard Lundy and Lucille Goodwyne

B.R. Marchand

Sherri McAlindon

Jeannine McCormick

Louise Michlin

Darlene Mikula

Lisa Miller

Terri Mockler

Peggy Moore

Peter and Christine Mullen

Delano and Luzetta Newkirk

Marsha and William Nickels

Liz Northrop and Jim Arthur

John and Margaret Parke

Sandra Perkins and Jeffrey Ochsner

Merrie Petteys and William Campbell

Sally Pierson

Katie and Michael Place

Junius Powell

Genevieve Barnard Oni observed firsthand the lack of access to medical equipment in the rural health centers while she worked with the Global Health Corps in Africa. That experience inspired her to join hands with Oluwasoga Oni, Joe McCord and Opeyemi Ologun to start the health care social enterprise, MDaaS Global, which FINCA Ventures supports.

MDaaS builds and operates modern, convenient and affordable diagnostic centers in clinically underserved communities in Nigeria. It offers imaging, cardiac and lab services to identify health issues earlier and more accurately for effective treatment. Its facilities also serve as outsourced diagnostic centers for surrounding clinics and secondary hospitals.

As an entrepreneur, Genevieve appreciates FINCA’s support. “It was wonderful to have FINCA onboard who shares a strong impact focus. It’s been great getting support on operational challenges like patient surveys from FINCA’s research team and to have a thought partner with deep experience on surveying and collecting data in the field.”

Photo: Alison Wright

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28 2019 FINCA INTERNATIONAL ANNUAL REPORT

First Steps: How Early Adopters Climb the Solar Energy Ladder

The adoption of solar energy products is a journey, driven by basic needs for comfort and family wellbeing. In First Steps, FINCA International’s research team described this journey, showing how it leads to improved household resilience and economic opportunities for BrightLife’s customers.

Denise Price

William N. Raiford

Linda and Ahmed Raiss

John Rau

Alfred and Connie Remetch

Victoria Repen

Anna Louise Reynolds

Phillip Richman

Michele Risa

F. Bruce and Nancy Roberts

Sara Rothmuller

Tracie Rowson

Christie Sanders

Lynne Schreiber

Lorraine O’Hara and Rupert Scofield

Catherine Scott

Patricia Serio

Mary Ann Sestili

Carrie Shearer

Wanda Shirk

Diane Short

John Shugars

Nancy Sienknecht

Rhea Singsen

Mark Smith

Nancy D. Solomon

Faye and Robert Spencer

Ruth Stahl

Keith Stanley

Mary Steele

Sheila Stiles

Rebecca Thomas and John Pitlick

Susie and Bill Thorness

Roger Tiemann

Ann Tiernan

Linda Van Buren

Robin Velte

M. Dorothee and Hugo Verdaasdonk-Huwel

Barbara Wade

Mark Wales

Thomas and Barbara Weakley

John Weiss, in memory of Ellen Weiss

Karen and Stephen Wiel

Nance Wilson and Clifton Schor

Priscilla and Rodney E. Wilson

Maxine Wolf

Julia Wood

Josephine Woodman

James and Carole Wortley

Lucy Wyatt and John Mattinen

Colston Young

Jan Zlotnick

Photo (opposite page): FINCA Staff. Photo (back cover): Alison Wright

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29THE ROAD TO RESILIENCE

Page 32: THE ROAD TO RESILIENCE - FINCA International

FINCA.org | FINCACanada.org | FINCAUK.org

FINCA International Global Headquarters 1201 15th Street, NW, 8th Floor | Washington, DC 20005

FINCA Canada CSP Beaubien, PO Box 10016 | Anjou, QC H1M 3X1

FINCA UK Lynton House, 7-12 Tavistock Square | London WC1H 9LT

@FINCA FINCA International @FINCAintl FINCA International