The Role of I.T.In Full Operational Leasing

Shoaib Sheikh – European MD

Bynx Europe Limited 23rd October 2008

Who are Bynx?

A leading business solutions and software supplier to the global automotive leasing

sector.Mature Modular Product Romanian Development Centre

Multi-lingual CEE Presence

Global Presence

USA

Australasia

Africa

Europe

United Kingdom

Deutschland

France

Nederland

Portugal

España

Slovensko

Sverige

Kypros

Ceska Republika

Italia

Polska

Sydney

Melbourne

Suid Afrika

Zimbabwe

Uganda

Kenya

Zambia

Cincinnatti

Agenda

• Current Situation• Key Performance Indicators (KPI’s)• Modern Software• Customer IT Transformations• Adoption of IT• Conclusion

Traditionally

• Legacy Systems– Grown up over time– Different technology– Duplication of data

• Heavily supported by spreadsheets

• Good ‘shop window’!• Activities in silo’s• People reliant

– High head count ratio.

KPI’s - In Today’s World

• Asset value under management

• Enquires/Quotes/Order• Ratio of vehicles per employee• Profit per contract/vehicle• Vehicle Residual Risk• Managing Resale Value• Whole Life Costs / TCO• What is my vehicle doing?

What is it costing me?

Benefits of IT – Modern Software

• Efficiency• Integration of Processes• Accessibility to 3rd Parties• New Products and Processes• Compliance• Reporting• Speed• In-life Management• Customer & Supplier Experience.

Reporting Dashboard

Through the use of a Portal or Portlets.Real-time accessto databases

Self-Service

Customers

New Business

Drivers

Suppliers

Customer Services

Account Handling

Call Centre

Fleet Administration

Vehicle Acquisition

Business Support

Systems

Finance

Risk

Product

BynxFleet - Total Solution

• Ability to win new business (1:8)• Quote to Order throughput (25k-2wks)• Cost efficiency – 35–50%• Contract Amendments – 2 days!• 160 quote turnaround (33%)• Transition from in-house to external • Multi-country & acquisitions• FSVL for LVC & HGV• 3 x Vehicle growth (500 > 2000)• Turnover 2m > 12m.

Customer IT Transformations

Adoption of I.T.

• Part Process– Front Office– Back Office

• In-House Servers / Hosting.

Conclusion

• New Product & Services• Scaleable• IT Liberates• Vision.