Operation Management Scopes

The operations management scopes of cover different area of the organization. In

operations management employees are engage different type of, like developing products

and services, selection process of the projects, choosing and management of technology,

work systems design, planning of location, planning of facilities, and quality betterment of

the organization products or services.

The function of operation management are,

Forecasting

Planning Capacity

Scheduling

Inventories management

Quality Assuring

Employees Motivating

Forecasting

Forecasting such as customers trend about the product and services, about the resources

about the competition.

Planning about capacity

Essential for the manufacturing and services organization they must generate a cash flow

and also have a profit.

Scheduling planes,

For the manufacturing and services organization they have a schedule about the producing

of goods and providing the services. When produce the product and when distribute the

product.

Inventory management

For the producer it should be maintain the inventory in each level of production process to

continue the production. To sells the goods they must have the safety stock to maintain the

selling process and minimize the stock out threat.

 

Quality assuring

To continuing the maintenance operation that is the important part of the operation. In this

we focus on the safety, when we dealing with the customer their must be the check-in the

product and make sure that the product is better quality that we are providing to the

customer. We focus on the courtesy and efficiency.

Employees training and motivation

To produce the high quality product the manufacturing organization giving the training to

the employees and give them incentive for the good performance. If we are producing a

good quality product our customer will be satisfy from our product. And the company will

be able to get the competitive advantage.

Facilities locating

For the manager decision is important that where should be our production house, and

from where we should be distribute the product to the customers.

Consider the furniture company, our primary operation is to buy a raw material from the

supplier furnish the wood and transfer to the production house. In each level of the

production, decide that what part of the product make it to buy, form the order part ,

decide the furniture produce, the maintenance of the equipment, motivate the employees,

and make sure that furniture is high quality standard.

Operation functions contain all the activities which are directly related to the production of

the goods and providing the services. Those who are producing the goods are called the

goods oriented and those who are providing the services are called the services oriented.

Basic function of the operation manager is to giving the direction to the system in decision

making. The two most important activity of the operation manager is to design the system

and operation system.

System design decision

It involves all the decision which is related to the capacity of system, about locations,

department arrangement, equipment placement, planning about the products and services,

acquiring of the equipment. All these decision are long-term, and we called it strategic

decision.

System Operation decision

In involves the personnel management, planning and controlling of inventory, scheduling

the project management, and assurance of the quality. These decisions are called tactical

 

operational decision. On the bases of these decision feedback are involves control and

measurement. The operation manager is involves in daily operating decision rather than

the decision related to the system.

 A number of eras support the by the operation function these are following:

Purchasing

The responsibilities to obtain the high quality raw materials, equipment, and assure that it

are the high quality. All these purchasing should be on the time. Purchasing department is

called quality evaluator. It checks the reliabilities, services, price, and have the ability to

change the demand.

Industrial engineering

It concern about the scheduling, standard about the performance, work procedure, control

the quality and handling the material.

Distribution

In this the shipment of goods to the warehouse, to the retailer, and to final customers.

Maintenance

It is responsible to keep up and repair the equipment, grounds and building air-

conditioning and heating, parking, and checkup the security as well.

Conclusion

Operation management helps us in many aspects of the operating activities like who to

design the system, and who to develop the operating system. It can also guide us what to

forecast, planning about the capacity, scheduling, inventory management, quality assuring

and who motivate the employees.

It also helps us in purchasing that when to purchase the raw material and equipment etc, in

industrial engineering, in the distribution channels, and maintenances of the equipment

and building.

References

J. Stevenson William. Scope of operations management. Operation management

11 edition. Retrieved May 10, 2013,