© 2017 Forrester Research, Inc. All right reserved. Forrester is a registered trademark of Forrester Research, Inc. This document is an abridged version of a case study commissioned by Dynatrace titled: The Total Economic Impact Of Dynatrace - Cost Savings And Business Benefits Enabled By AI Driven Performance Monitoring And Analytics, October 2018. Read the full study The Total Economic Impact ™ Of Dynatrace ® Deliver Consistent Performance With AI Driven Monitoring And Analytics Through seven customer interviews and data aggregation, Forrester concluded that Dynatrace has the following three-year financial impact. DYNATRACE BY THE NUMBERS Mean-time-to-identify reduction of 75%, even in multi-cloud environments 40-50% performance degradation reduction over legacy APM 45% faster for developers to roll out digital innovations ROI 311% NPV* $14.3M PAYBACK < 6 months SUMMARY OF BENEFITS 3-year risk adjusted *PV - Present Value End user and business capability gains Developer efficiency gains IT operations efficiency gains over existing APM $18.9 M three-year total benefits PV* Accelerated digital expansion VOICE OF THE CUSTOMER “Auto-discovery by the Dynatrace agent is nothing short of a miracle, especially as we looked to scale to a more dynamic infrastructure on [a cloud computing platform].” Director of NOC, Health and fitness organization

The Total Economic Impact Of Dynatrace · total benefits PV* Accelerated digital expansion VOICE OF THE CUSTOMER “Auto-discovery by the Dynatrace agent is nothing short of a miracle,

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Page 1: The Total Economic Impact Of Dynatrace · total benefits PV* Accelerated digital expansion VOICE OF THE CUSTOMER “Auto-discovery by the Dynatrace agent is nothing short of a miracle,

This document is an abridged version of a case study commissioned by Dynatrace titled: The Total Economic Impact Of Dynatrace - Cost Savings And Business Benefits Enabled By AI Driven Performance Monitoring And Analytics, October 2018.

Read the full study

The Total Economic Impact™ Of Dynatrace®

Deliver Consistent Performance With AI DrivenMonitoring And AnalyticsThrough seven customer interviews and data aggregation, Forrester concluded that Dynatrace has the following three-year financial impact.

DYNATRACE BY THE NUMBERS

Mean-time-to-identify reduction of 75%, even in multi-cloud environments

40-50% performance degradation reduction over legacy APM

45% faster for developers to roll out digital innovations

ROI311%

NPV*$14.3M

PAYBACK

< 6months

SUMMARY OF BENEFITS3-year risk adjusted

*PV - Present Value

End user and business capability gains

Developer efficiency gains

IT operations efficiency gains over existing APM

$18.9 Mthree-year

total benefitsPV*

Accelerated digital expansion

VOICE OF THE CUSTOMER

“Auto-discovery by the Dynatrace agent is nothing short of a miracle, especially as we looked to scale to a more dynamic infrastructure on [a cloud computing platform].”

Director of NOC,Health and fitness organization