This is a CommuniCare standards/brand guidelines & catalog of

When you’re ready to place an order, please click the Print Store icon

& fill out the request form.

If you have any questions at all, please call Studiothink at: 216.574.9533

or email: [email protected] & we are happy to help!

This is a CommuniCare standards/brand guidelines & catalog of

existing items that you may order by clicking on the PRINT STORE icon

located at the bottom of the CommuniCarehealth.com website!

MEMO

Corporate Identity Guide

2

Logo and Tagline 3 CommuniCare Family of Companies

Individual Facility Logos 4 ARU, A360 and ASH Identity 5

Colors 6

Typography 7

LifeStyles Collateral 8

Advance 360 and ARU Collateral 9 ASH Collateral 10

IndexThe following design guidelines should be followed at all times to ensure consistency throughout our communications:

3

Logo & Tagline

This is the over-arching brand, used to unify our centers under a common umbrella.

The CommuniCare Family of Companies logo is the core visual element used in effectively communicating our brand, both internally and to the public.

It must be used consistently and correctly in order to build awareness for our brand and reinforce its legal protection as our identity. The logo should also be applied to all materials in accordance with the following standards and guidelines to ensure maximum visibility and conformity to our overall brand.

Our logo consists of multiple elements, which should never be altered or changed in any way, unless specified within this document.

PMS 540

PMS 7454

TAGLINE

LOGO

4

While we must remain steadfast in our use of the approved CommuniCare logo, we have developed an individualized version for each of our locations. These standardized logos should be used when developing center-specific materials. With appropriate use, we are able to maintain brand consistency, without losing sight of our centers’ unique needs.

Individual Facility Logos

A MEMBER OF THE COMMUNICARE FAMILY OF COMPANIES

OR

5

6

Due to a broad range of application requirements, the logo is vulnerable to misuse.

Even the most well-intentioned treatment of our logo can be considered a misuse. In most cases, this occurs due to a lack of understanding about our standards. That is what we hope to correct and/or prevent with this document. To ensure our identity is not compromised, use only approved logo artwork and never alter, edit, re-create or distort the logo in any way.

Logo Misuses

CommuniCare Family of Companies


No alterations should be made to any logo or

graphics (text or icon). Always use approved

electronic artwork.

7

Long-term Lifestyles FacilityInternal logosPMS 540

PMS 7454

PMS 540

PMS 7454

PMS 1817

PMS 139

8

Our Advance 360 and Advance Rehabilitation Units are shining examples of our commitment to excellence and serving with pride. Therefore, we must ensure we are reflecting that in their unique logos and artwork. Just as we dedicate ourselves to utilizing approved graphics for our centers, we must do the same for each of these unique products. Products of



Advance 360& ARU

Internal facility signage:Gym, Bistro, Fine Dining and Salon

PMS 158

PMS 431

9

Beacon 360 is another shining example of our commitment to excellence and serving with pride. Therefore, we must ensure we are reflecting that in their unique logos and artwork. Just as we dedicate ourselves to utilizing approved graphics for our centers, we must do the same for each of these unique products.

Products of CommuniCare Family of Companies


Beacon 360

Internal facility signage:Shop

PMS 540

PMS 7454

10


Products of CommuniCare Family

of Companies

Advanced Specialty Hospitals

The same standards apply to our approved graphics for Advanced Specialty Hospitals. This unique logo and artwork allows each location to retain a separate identity, while remaining recognizable as a part of the CommuniCare Family of Companies.

PMS 3135

PMS 431

11

Graphic Elements

Advance 360

LifeStyles and Beacon 360

Advanced Specialty Hospitals

Certain products within the CommuniCare Family of Companies maintain their own color schemes and graphic elements. These are used to coordinate specific offerings, while presenting them in unique, recognizable ways. Below are examples of the approved and standardized artwork.

12

Avenir - LightABCDEFGHIJKLMNOPQRSTUVWXYZ abcdefghi jk lmnopqrstuvwxyz

Avenir - BookABCDEFGHIJKLMNOPQRSTUVWXYZ abcdefghi jk lmnopqrstuvwxyz

ITC AvantGardeABCDEFGHIJKLMNOPQRSTUVWXYZ abcdefghi jk lmnopqrstuvwxyz

ITC AvantGardeABCDEFGHIJKLMNOPQRSTUVWXYZ abcdefghijklmnopqrs tuvwxyz

Nolan ( ThreeAlt)ABCDEFGHIJKLMNOPQRSTUVWXYZ abcdefghijklmnopqrstuvwxyz 1234567890!@#$%^&^()

Avenir - HeavyABCDEFGHIJKLMNOPQRSTUVWXYZ abcdefghijklmnopqrstuvwxyz

Avenir - BlackABCDEFGHIJKLMNOPQRSTUVWXYZ abcdefghijklmnopqrstuvwxyz

Avenir - ItalicABCDEFGHIJKLMNOPQRSTUVWXYZ abcdefghi jk lmnopqrstuvwxyz

Typography

Primary Font

Font in body copy and sub headlines Font used in CommuniCare logoand Headlines

Used sparingly and when needed in event materials

Secondary Fonts

Script Font

Typefaces have unique characteristics, able to instill a varying degree of emotion in a reader. That’s why we utilize a specific set of font choices, in order to convey the values we hold dear. By doing this, we remain consistent in our approach, while strengthening the CommuniCare Family of Companies’ overall brand experience.

13

Color

Secondary Accent Color PANTONE 7494

Primary Colors

Main Secondary Color

PANTONE 540CMYK

100-55-0-55RGB

0-55-103CMYK

50-24-0-10RGB

114-155-199PANTONE 7454

PANTONE 3135PANTONE 431Communicare Product Colors Advanced Specialty Hospitals

PANTONE 158PANTONE 431

PANTONE 431

Communicare Product ColorsAdvance 360

The two primary colors we utilize within our brand are PANTONE® 540 and PANTONE® 7454, both of which can be transferred to RGB and CMYK values for use in additional environments.

CMYK11-1-0-64

CMYK25-0-40-15

CMYK0-61-97-0

CMYK100-0-16-9

RGB106-115-123

RGB169-195-152

RGB245-128-37

RGB0-159-194

Font used in CommuniCare logoand Headlines

14

Tour Pocket Folder

Map/service Brochure Company-wide

Map/service Flyer Ohio

Map/Northeast Ohio

Map/Insurance Maryland

Medicare/Medicaid Form

Medicare Benefits Guide (Brochure/Service Plan)

HIPAA Color & B/W Brochure

LifeStyles MaterialsStationery - BC, Letterhead, Envelopes

Thank You Note Cards

Multi-Doctor Flyer

Individual Doctor Rack Card

Clinical Liaison Rack Card

Concierge Rack Card

Tour Folder with Inserts /Small size

General Services Rack Card

Stop Hospital Readmission Postcard

Satisfactions Postcard

‘Let’s Hear It From Our Fans’ Postcard

Statistics/Outcome Postcard (Deficiency-Free)

‘A Look at Patient Recovery’ Brochure

Blood Pressure Tracker Card

Dr. Leave-Behind Business Cards

Get to Know Us/Diner Club Kit

General CEU and Event Invites

Ads

Billboards

Housekeeping Cards (?)

Under Construction Banners

Recruitment Materials

Internal Communication MaterialsTrue Blue

Pop-up Banners

Badges

A360/ARU MaterialsAdvance 360/LifeStyles Brochure w/Pocket

ARU/A360 Services Brochure/Standard

ARU/A360 Services Postcard ‘A Look at Patient Recovery’ Brochure

ARU and A360 Grand Opening Invites

Ad

Billboards

Guest Services Binder

Beacon 360Brochure

ASH MaterialsPocket Folder

Large Brochure

Small Brochure

Specialty Services PostcardsAmputee Rehabilitation Diabetes Stroke TherapyWound CareRenal CareRespiteVentDialysis

AlzheimersOrthopaedicCardiacOmniVR™V-StimTechomiAlter G®

ApprovedPrint

CollateralMaterials

Standard, but Customized Materials (for each facility with its building information)

Standard Material Company-wide (printed/shelved at the print vendor)

15

Corporate Stationery

4700 Ashwood Dr ive, Sui te 200 • Cinc innat i , OH 45241 • 800.989.7337communicarehealth.com

4700 Ashwood Drive, Suite 200 Cincinnati, OH 45241

General letterhead, envelope and business card should follow the layout shown here.

co

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A MEMBER OF THE

Lisa Smith

o: 513.555.1234 c: 513.555.5678 f: 513.555.9000

[email protected]

Executive Assistant


Standard material customized for each facility with its information

communicarehealth.com

4700 Ashwood Drive • Cincinnati, OH 45241

16

Facilities Stationery


A Member of The CommuniCare Family of Companies

Copleyh e a l t h C e n t e r

155 Heritage Woods Drive • Copley, OH 44321 • p: 330.666.0980 • f: 330.666.5585

Regency Manor Rehab & Subacute Center

2000 Regency Manor CircleColumbus, OH 43207

o: 614.445.8261f: 614.445.4892

/BridgePort Healthcare Center

2125 Royce StreetPortsmouth, OH 45662

o: 740.354.6635f: 740.354.1443

Wood Glen Alzheimer's Community

3800 Summit Glen Dr.Dayton, OH 45449

o: 937.436.2273f: 937.433.2017

Columbus Healthcare Center

4301 Clime Rd, NorthColumbus, OH 43228

o: 614.276.4400f: 614.278.7645

Riverside Nursing & Rehab Center

1390 King Tree DriveDayton, OH 45405

o: 937.278.0723f: 937.276.8675

MEMBERS OF THE

155 Heritage Woods DriveCopley, OH 44321

CopleyH E A L T H C E N T E R

A MEMBER OF THE CommuniCare Family of Companies

Chuck Hilling, RN, RRT

c: 614.572.5746f: 614.445.4892

[email protected]

Clinical Liaison

2000 Regency Manor Circle Columbus, OH 43207

MEM

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communicarehealth.comOn the campus of

Lisa Smith

v: 800.989.7337 x 555 o: 513.555.1234 c: 513.555.5678 f: 513.555.9000

[email protected]

Executive Assistant


On the campus of


Lisa Smith

v: 800.989.7337 x 555 o: 513.555.1234 c: 513.555.5678 f: 513.555.9000

[email protected]

Executive Assistant


Lisa Smith

v: 800.989.7337 x 555 o: 513.555.1234 c: 513.555.5678 f: 513.555.9000

[email protected]

Executive Assistant

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A MeMber Of

Standard materialcustomized for

each facility with its information

17

Remember that everyone you meet is afraid of something, loves something

and has lost something. - H. Jackson Brown, Jr.

May the peace which comes from the memories of love shared, comfort

you now and in the days ahead.

foldfold

Baldwin-Our Sympathy-Note Cards-v2.indd 2 11/12/13 9:51 AM


A member of the

With Deepest Sympathy

On the Campus of

Baldwin Health Center1717 Skyline Drive • Pittsburgh, PA 15227

412.885.8400

fold

fold

Baldwin-Our Sympathy-Note Cards-v2.indd 1 11/12/13 9:51 AM


ThankYou

A MEMBER OF THE

On the Campus of

Cityview Nursing & Rehabilitation Center6606 Carnegie Avenue Cleveland, OH 44103

216.361.1414

A MEMBER OF THE CommuniCare Family of Companies

1717 Skyline DrivePittsburgh, PA 15227

blank card envelope-baldwin.indd 1 11/12/13 10:46 AM

Facilities Stationery

Note Cards

Folded Cards 10x7 (flat size) 5x7 (folded size)

18

LifeStyles Collateral

Standard material company-wide/

printed/shelved at the print vendor

19

LifeStyles CollateralStandard material company-wide/ printed/shelved at the print vendor


a MeMber of the

Serving with Pride.

f a l l i n g w a t e r h e a l t h c a r e c e n t e r

Most Frequently Asked Questionscont.

What is the billing process?

Our Business Office mails out the bills on the 20th of every month. Payment must be paid in full by the 1st of the following month. Payment may be made by cash, check or credit card. If you have any problems or questions, please contact the Business Office Manager immediately to avoid any late fees. Our facility bills one month in advance at all times. Any refunds will be made within 30 days.

do you have internet access?

We offer free Wi-Fi to all of our residents. You will need to speak with someone in the Admissions Department to get set up. All laptops and electrical devices must be locked up at all times. Falling Water is not responsible for any lost items.


a MeMber of the

Serving with Pride.


Admissions Checklist

PersonAL cAre items

Upon admission, each resident will receive a bag with all toiletry items needed. Any personal care items that are brought in from home MUST be cleared through the nurse. Please be sure to label all other personal items (glasses, dentures, hearing aids, wheelchairs, walkers, etc.).

cLothing

Please bring in enough clothing for 7 days. All clothing should be comfortable for the resident. Please make sure that ALL clothing is labeled with a permanent marker. Falling Water provides laundry service free of charge. Please be sure to let your nurse know if you would like us to provide this service or if the family will be taking the laundry home to be washed.


a MeMber of the

Serving with Pride.


Advocates and Agencies

Cuyahoga County Board of Developmental Disabilities1275 Lakeside Avenue East Cleveland, OH 44114 (216) 241-8230

24 Hour Mental Health Crisis, Information & Referral Line 1400 West 25th Street, 3rd Floor Cleveland, OH 44113 (216) 623-6888

Ohio Department of Job & Family Services State Office Tower 30 East Broad Street, 32nd Floor Columbus, OH 44113-3199 (216) 241-3400

Ohio Legal Rights Services 8 East Long, 5th Floor Columbus, OH 43215 (800) 282-9181 (614) 466-7264

Ohio Department of Aging 50 West Broad Street, 9th Floor Columbus, OH 43215 (800) 266-4346

Cuyahoga County Health & Human Services Department of Senior & Adult Services Reserve Square 1701 East 12th Street Cleveland, OH 44114 (216) 420-6750

Ohio Department of Mental Retardation & Developmental Disabilities 30 East Broad Street, 13th Floor Columbus, OH 43215 (877) 464-6733


a MeMber of the

Serving with Pride.


24 hoUr

A D m i T S

rESpiTE STAYS

$ 204.00

per Day

SEmi-priVATE room

$ 200.00

per DayPLUS: $2.00 / Day general supplies

$4.00 / Day general supplies & incontinence products

We are located on the corner of Pearl Road and Falling Water Road, next door to the Staples Plaza.

Room Rates


a MeMber of the

Serving with Pride.


Salon PS Menu of Services

Perm Only (includes Hair Shaping & a Set) $49.00 Perm & Cut Package $62.00 Hair Straightening Relaxer & Set Package $42.00 Hair Straightening Relaxer, Set & Cut Package $52.00

Manicure $15.00 Pedicure $30.00 Manicure & Pedicure Package $42.00 Polish Change $8.00 Head, Neck & Shoulder Massage (per 10 minutes) $9.00 Hand Massage (per 10 minutes) $9.00 Foot Massage (per 10 minutes) $9.00

Men’s Facial Grooming $5.00 Hair Removal Service (per service for Chin or Lip) $7.00 Hair Removal Service (per service for Brow) $7.00

peRmS / RelaxeRS

Spa tReatmentS

aeStHetiCS


a MeMber of the

Serving with Pride.

Area of care you most interested in:

_____ Comprehensive Rehab Unit _____ Long-Term Intermediate Nursing

How soon does the individual require placement? ____________________________________

Have you already spoken with someone from Falling Water? __________________________

If so, who?________________________________ When? _______________________________

• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •

To be completed by Falling Water staff:

Staff Name: _________________________________________ Date: ______________

Primary area(s) of interest / needs: _________________________________________

________________________________________________________________________

Admissions should contact the family regarding the following: ________________

________________________________________________________________________

_________________________________________________________________________

Tour Inquiry cont.f a l l i n g w a t e r h e a l t h c a r e c e n t e r


a MeMber of the

Serving with Pride.


Welcome!

Welcome to Falling Water Healthcare Center!

It is with great enthusiasm that we invite you into our facility.

Please be assured that we take our responsibility to you very

seriously. We hope your visit with us is comfortable and pleasant.

This handout contains information that is important to you.

Please take the time to read it carefully. If you have any questions,

please do not hesitate to ask any of the management staff for

assistance. Our door is always open to you.

The staff of Falling Water is committed to making your stay with

us the best experience possible. Please let us know immediately if

there are any ways that would make your visit with us even better.

Thank you for giving us the opportunity to invite you into our home

— Falling Water Healthcare Center.

Various Pocket Folder Inserts 5.5x8.5

Most Frequently Asked Questionsf a l l i n g w a t e r h e a l t h c a r e c e n t e r

18840 Falling Water Road • Strongsville, OH 44136 • 440.238.1100communicarehealth.com

When are visiting hours?

8:00 am – 8:00 pm

hoW often is therapy?

Our therapists are here 7 days a week. Therapy will be given as often as your insurance authorizes. Please speak with someone from the Management Team to give you the specifics.

When are activities offered?

Falling Water has activities 7 days a week! Each resident has an activity calendar in his/her room upon admission. We like to keep all of our residents busy at all times. If your loved one is not one to participate, no need to worry. Our activities staff goes to each individual room to encourage the resident to take part.

are there any additional costs?

Everyone’s insurance is different. It is best to call your insurance company and find out exactly what they cover in order to avoid surprises. The Admissions Office will also verify your benefits prior to admission. They will be able to tell you if you have any co-pays or out of pocket costs.

Admissions Checklistf a l l i n g w a t e r h e a l t h c a r e c e n t e r


Admission PAPerwork

Upon admission, there will be admission paperwork that needs to be signed. Please stop by or call the Admissions Office to set up a time to sign in. This must be completed with 24 hours of admission.

insurAnce cArds

Medicare card, Managed Care card, secondary insurance card, Medicaid card and prescription cards. We will not be able to bill your insurance without copies of these cards. Please stop by the Admissions Office upon admission so copies can be made.

Power of Attorney / Living wiLL

Please give all documents to the Admissions Office upon admission to have copies made. The hospital will not transfer these documents. Without having these documents on file at Falling Water, we will be unable to follow the resident’s wishes.

Advocates and Agenciesf a l l i n g w a t e r h e a l t h c a r e c e n t e r


Ohio Department of Health Northeast District Office 161 South High Street, Suite 400 (330) 643-1300

Cuyahoga County Department of Job & Family Services 1641 Payne, Room 520 Cleveland, OH 44144 (216) 987-7000

Adult Abuse Hotline (216) 420-6700

Ohio Department of Aging 601 Lakeside, Suite 122 Cleveland, OH 44144 (216) 664-2833

Cuyahoga County Board of Health 5550 Venture Drive Parma, OH 44130 (216) 201-2001

Long Term Care Ombudsman 2800 Euclid Avenue, Suite 200 Cleveland, OH 44115 (216) 696-2719 (800) 365-3112

Ohio Department of Health 246 North High Street Columbus, OH 43215 (614) 466-3543

Passport 925 Euclid Avenue, Suite 550 Cleveland, OH 44115 (216) 621-0303

Western Reserve Area on Aging 925 Euclid Avenue, Suite 600 Cleveland, OH 44115 (216) 621-8010

Ohio State General’s Office Division of Medicaid Fraud 65 South Front Street Columbus, OH 43215 (614) 466-0722 (800) 64A-BUSE

TV Channelsf a l l i n g w a t e r h e a l t h c a r e c e n t e r


4 WKYC TV

6 WEWS

7 Fox NEWS

9 WJW

10 Fx

11 WUAB

12 WBNx

13 AmEriCAN moViE ClASSiCS

14 DiSCoVErY ChANNEl

15 ABC FAmilY

16 ThE lEArNiNg ChANNEl

17 SporTS TimE ohio

18 ANimAl plANET

19 Woio

20 hEADliNE NEWS

21 NATioNAl gEogrAphiC

22 SpEED

23 TBS

24 TNT

25 WViZ

26 USA NETWorK

27 Big TEN NETWorK

28 NFl NETWorK

29 FAlliNg WATEr hEAlThCArE TV

NBC ClEVElAND

ABC ClEVElAND

ClEVElAND

ClEVElAND

ClEVElAND

CBS ClEVElAND

pBS ClEVElAND

Salon PS Menu of Servicesf a l l i n g w a t e r h e a l t h c a r e c e n t e r


Shampoo $8.00 Basic Conditioner $4.00 Deep Conditioning Treatment $9.00

Set (or Blow-dry / Curling Iron) Only $9.00 Shampoo & Set Package $15.00 Shampoo, Set & Cut Package $29.00 Women’s Cut $15.00 Women’s Cut & Shampoo Package $23.00 Women’s Cut & Set Package $24.00 Men’s Cut $15.00 Men’s Cut & Shampoo Package $23.00 Braids (Starting at...) $25.00 Press & Curl Package $25.00

Single Process Color $28.00 Single Process Color & Cut Package $43.00 Single Process Color & Set Package $43.00 Single Process Color, Cut & Set Package $57.00 Temporary Color Rinse $6.00 Highlights Consult

SHampOO / COnditiOneR

SetS & CutS

COlOR

All prices include taxes and gratuity! All services are available to Residents, Staff, Family Members & Friends!

Tour Inquiryf a l l i n g w a t e r h e a l t h c a r e c e n t e r

Thank you for visiting. We appreciate your interest in our facility and look forward to answering your questions and giving you a tour. Please complete this form so that we may assist you.

Today’s Date: __________ Name of individual requiring care: ___________________________

Special Needs / Concerns: ________________________________________________________

Your Name: _____________________________________________________________________

Relationship to person requiring care:_______________________________________________

Your Address: ___________________________________________________________________ Street City State Zip

Home Telephone: (______)_________________ Work Telephone: (______)_________________

Please tell us how you heard about our facility: _______________________________________

________________________________________________________________________________

The individual is currently:

_____ At home

_____ At a relative’s home

_____ At an assisted living or group home

_____ In the hospital Name of hospital: ________________________________

_____ In a nursing facility Name of facility: _________________________________

_____ Other


How May We Help You?f a l l i n g w a t e r h e a l t h c a r e c e n t e r


Executive Director ................................................ x 3810

Activities ................................................................ x 3818

Admissions ............................................................ x 3809

Beauty Shop .......................................................... x 3803

Business Office ...................................................... x 3990

Dietary ................................................................... x 3804

Dietary Manager ................................................... x 3805

Director of Nursing ............................................... x 3811

Housekeeping & Laundry Supervisor .................... x 3850

Laundry .................................................................. x 3807

Maintenance .......................................................... x 3801

Medical Records ....................................................x 3827

Nursing Unit Manager (1st Floor) ..........................x 3826

Nursing Unit Manager (2nd Floor) ........................ x 3840

Occupational Therapy ........................................... x 3820

Physical Therapy .................................................... x 3821

Speech Therapy .................................................... x 3821

Social Services (1st Floor) ...................................... x 3992

Social Services (2nd Floor) .................................... x 3829

Please Feel Free to ContaCt Us!

20




services are on a

Case by Case evaluation

Admissions Accepted24 hours a day, 7 days a week

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1. Adv. Spec. Hospitals of Greenbriar Rehab 29 • • • g • • • • •

2. Adv. Spec. Hospitals of Toledo (LTACH) 40 • • • u • • • • • • • • • •

3. Aristocrat Berea Nursing & Rehab Center 225 • • • • z g z • • • • • • • • • • •

4. Berea Alzheimer’s Care Center 50 • • • z g • • • • • • • • • • •

5. BridgePort Healthcare Center 100 • • • • g u • • • • • • • • • • •

6. Burlington House Rehab & Alzheimer’s Care Center

100 • • • z g • • • • • • • • • • •

7. Candlewood Park Healthcare Center 104 • • • • z g • • • • • • • • • • •

8. Chardon Healthcare Center 100 • • • • g • • • • • • • • • • •

9. Cityview Nursing & Rehab Center 150 • • • z z • • • • • • • • • • •

10. Columbus Healthcare Center 100 • • • • g • • • • • • • • • • •

11. CommuniCare at Waterford Commons 101 • • • • g • • • • • • • • • • •

12. CommuniCare of Clifton Postacute & Rehab Center 136 • • • z z g • • • • • • • • • • •

13. Copley Health Center 130 • • • g • • • • • • • • • • • •

14. Crestwood Care Center 130 • • • z g • • • • • • • • • • •

15. Falling Water Healthcare Center 135 • • • • g • • • • • • • • • • •

16. Grande Pointe Healthcare Community 150 • • • g • • • • • • • • • • • •

17. Greenbriar Healthcare Center 148 • • • • g • • • • • • • • • • •

18. Greenbrier Healthcare Center 162 • • • z g • • • • • • • • • • • •

19. Hanover House Nursing & Rehab Center

200 • • • g • • • • • • • • • • •

20. Kent Healthcare Center 92 • • • z g • • • • • • • • • • •

21. Lake Pointe Health Center 182 • • • z z g • • • • • • • • • • •

Summary of ServiceS Summary of ServiceS

services are on a

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22. Northwestern Healthcare Center 100 • • • • g • • • • • • • • • • •

23. Oak Grove Healthcare Center 46 • • • • g • • • • • • • • • • •

24. Pebble Creek 150 • • • g • • • • • • • • • • • •

25. Pine Grove Habilitation Center (ICF/MR) 22 • • z

26. Pine Valley Care Center 92 • • • z g • • • • • • • • • • •

27. Regency Manor Rehab & Subacute Center 275 • • • z z u • z • • • • • • • • • •

28. Riverside Nursing & Rehab Center 180 • • • z z g • • • • • • • • • • •

29. Suburban Pavilion Nursing & Rehab Center 180 • • • g • • • • • • • • • • •

30. Wood Glen Alzheimer’s Community 148 • • • z g • • • • • • • • • • •

31. Wyant Woods Care Center 180 • • • z z g • • • • • • • • • • •

32. Bel Pre Health & Rehab Center 100 • • • • • • • • • • z • • z

33. BridgePark Health Center 106 • • • • • • • • • • • z • • z

34. Ellicott City Health & Rehab Center 182 • • • z z • • • • • • • z • • z

35. Fayette Health & Rehab Center 198 • • • • • • • • • • • z • • z

36. Forestville Health & Rehab Center 160 • • • • • • • • • • z • • z

37. Fort Washington Health & Rehab Center 150 • • • • • • • • • • • z • • z

38. Marley Neck Health & Rehab Center 99 • • • • • g • • • • • • • z • • z

39. South River Health & Rehab Center 120 • • • • • • • • • • z • • z

40. Crystal Creek Health & Rehabilitation Center

140 • • • z • • • • • • • • • • •

41. Green Park Senior Living Community 188 • • • z • • • • • • • • • • •

42. Baldwin Health Center 200 • • • g • • • • • • • • • • •

43. Wexford House Nursing & Rehab Center 182 • • • g • • • • • • • • • • •

c o m m u n i c a r e h e a l t h . c o m

Me

mb

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of

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Deshler

Toledo

Lorain

Cleveland Chardon

Shelby

Massillon

Columbus

Dayton

Cincinnati

Portsmouth

AkronBoardman

1. Advanced Specialty Hospitals of Greenbriar Rehabilitation 8064 South Avenue, Suite 1 Boardman, OH 44512 T: (330) 965-6432 F: (330) 965-6438

2. Advanced Specialty Hospitals of Toledo (LTACH) 1015 Garden Lake Parkway Toledo, OH 43614 T: (419) 381-0037 F: (419) 381-3990

3. Aristocrat Berea Skilled Nursing & Rehab Center 255 Front Street Berea, OH 44017 T: (440) 243-4000 F: (440) 234-0819

4. Berea Alzheimer’s Care Center 49 Sheldon Road Berea, OH 44017 T: (440) 234-0454 F: (440) 234-0494

5. BridgePort Healthcare Center 2125 Royce Street Portsmouth, OH 45662 T: (740) 354-6635 F: (740) 354-1443

6. Burlington House Rehab & Alzheimer’s Care Center 2222 Springdale Road Cincinnati, OH 45231 T: (513) 851-7888 F: (513) 589-3444

7. Candlewood Park Healthcare Center

1835 Belmore Road East Cleveland, OH 44112 T: (216) 268-3600 F: (216) 761-1322

8. Chardon Healthcare Center 620 Water Street Chardon, OH 44024 T: (440) 285-9400 F: (440) 285-9378

9. Cityview Nursing & Rehab Center 6606 Carnegie Avenue Cleveland, OH 44103 T: (216) 361-1414 F: (216) 361-0649

10. Columbus Healthcare Center 4301 Clime Road, North Columbus, OH 43228 T: (614) 276-4400 F: (614) 278-7645

11. CommuniCare at Waterford Commons 955 Garden Lake Parkway Toledo, OH 43614 T: (419) 382-2200 F: (419) 381-8508

12. CommuniCare of Clifton Postacute Rehabilitation Center 625 Probasco Street Cincinnati, OH 45220 T: (513) 281-2464 F: (513) 281-2559

13. Copley Health Center 155 Heritage Woods Drive Copley, OH 44321 T: (330) 666-0980 F: (330) 666-5585

14. Crestwood Care Center 225 W. Main Street Shelby, OH 44875 T: (419) 347-1266 F: (419) 342-7035

15. Falling Water Healthcare Center 18840 Falling Water Road Strongsville, OH 44136 T: (440) 238-1100 F: (440) 238-9575

16. Grande Pointe Healthcare Community 3 Merit Drive Richmond Heights, OH 44143 T: (216) 261-9600 F: (216) 261-9662

17. Greenbriar Healthcare Center 8064 South Avenue Boardman, OH 44512 T: (330) 726-3700 F: (330) 726-2194

17a. Commons at Greenbriar 8060 South Avenue Boardman, OH 44512 T: (330) 758-8855 F: (330) 758-8433

18. Greenbrier Healthcare Center 6455 Pearl Road Parma Heights, OH 44130 T: (440) 888-5900 F: (440) 888-0976

19. Hanover House Nursing & Rehab Center 435 Avis Avenue N.W. Massillon, OH 44646 T: (330) 837-1741 F: (330) 837-1747

20. Kent Healthcare Center 1290 Fairchild Avenue Kent, OH 44240 T: (330) 678-4912 F: (330) 678-1040

21. Lake Pointe Health Center 3364 Kolbe Road Lorain, OH 44053 T: (440) 282-2244 F: (440) 282-2280

22. Northwestern Healthcare Center 570 North Rocky River Drive Berea, OH 44017 T: (440) 243-2122 F: (440) 243-8588

23. Oak Grove Healthcare Center 620 East Water Street Deshler, OH 43516 T: (419) 278-6921 F: (419) 278-2910

24. Pebble Creek 670 Jarvis Road Akron, OH 44319 T: (330) 645-0200 F: (330) 645-0316

25. Pine Grove Habilitation Center (ICF/MR)

5608 Pearl Road Parma, OH 44129 T: (440) 888-1320 F: (440) 888-1304

26. Pine Valley Care Center 4360 Brecksville Road Richfield, OH 44286 T: (330) 659-6166 F: (330) 659-2944

27. Regency Manor Rehab & Subacute Center 2000 Regency Manor Circle Columbus, OH 43207 T: (614) 445-8261 F: (614) 445-8050

28. Riverside Nursing & Rehab Center 1390 King Tree Drive Dayton, OH 45405 T: (937) 278-0723 F: (937) 276-8675

29. Suburban Pavilion Nursing & Rehab Center 20265 Emery Road North Randall, OH 44128 T: (216) 475-8880 F: (216) 475-6338

30. Wood Glen Alzheimer’s Community 3800 Summit Glen Drive Dayton, OH 45449 T: (937) 436-2273 F: (937) 433-2017

31. Wyant Woods Care Center 200 Wyant Road Akron, OH 44313 T: (330) 836-7953 F: (330) 836-6806

6

10

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79

80

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70 81

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270

83 95

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435

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44

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55

57

155

42

43

32

MARYLAND LOCATIONS

32. Bel Pre Health & Rehab Center 2601 Bel Pre Road Silver Spring, MD 20906 T: (301) 598-6000 F: (301) 598-4678

33. BridgePark Healthcare Center 4017 Liberty Heights Avenue Baltimore, MD 21207 T: (410) 542-5306 F: (410) 664-1417

34. Ellicott City Health & Rehab Center 3000 N. Ridge Road Ellicott City, MD 21043 T: (410) 461-7577 F: (410) 203-1897

35. Fayette Health & Rehab Center 1217 W. Fayette Street Baltimore, MD 21223 T: (410) 727-3947 F: (410) 385-5886

36. Forestville Health & Rehab Center 7420 Marlboro Pike Forestville, MD 20747 T: (301) 736-0240 F: (301) 736-1129

37. Fort Washington Health & Rehab Center 12021 Livingston Road Ft. Washington, MD 20744 T: (301) 292-0300 F: (301) 292-2986

38. Marley Neck Health & Rehab Center 7575 E. Howard Road Glen Burnie, MD 21060 T: (410) 768-8200 F: (410) 768-2954

39. South River Health & Rehab Center 144 Washington Road Edgewater, MD 21037 T: (410) 956-5000 F: (410) 956-0470

MISSOURI LOCATIONS

40. Crystal Creek Health & Rehabilitation Center

250 New Florissant Road S. Florissant, MO 63031 T: (314) 838-2211 F: (314) 838-5981

41. Green Park Senior Living Community 9350 Green Park Road St. Louis, MO 63123 T: (314) 845-0900 F: (314) 845-0901

PENNSYLVANIA LOCATIONS

42. Baldwin Health Center 1717 Skyline Drive Pittsburgh, PA 15227 T: (412) 885-8400 F: (412) 885-1403

43. Wexford House Nursing & Rehab Center 9850 Old Perry Highway Wexford, PA 15090 T: (412) 366-7900 F: (412) 366-8768

Maryland

MissouriPennsylvania

www.communicarehealth.com

Wexford

Pittsburgh

Florissant

St. Louis

Silver Spring

Forestville

Baltimore

Ellicott City

Glen Burnie

Edgewater

Ft. Washington

Washington


M e m b e r s o f t h e C o m m u n i C a r e F a m i l y o f C o m p a n i e s

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members of the

Serving with Pride.

Company-wide/ all-facilities map/

services brochure11x17 (flat size)

8.5x11(folded size)

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1. Bel Pre Health & Rehab Center

100 • • • • • • • • • • • • • • •

2. Ellicott City Health & Rehab Center

182 • • • z z • • • • • • • • • • • •

3. Fayette Health & Rehab Center

198 • • • • • • • • • • • • • • • • •

4. Forestville Health & Rehab Center

160 • • • • • • • • • • • • • • •

5. Fort Washington Health & Rehab Center

150 • • • • • • • • • • • • • • •

6. Liberty Heights Health & Rehab Center

106 • • • • • • • • • • • • • • •

7. Marley Neck Health & Rehab Center

99 • • • • • g • • • • • • • • • • •

8. South River Health & Rehab Center

120 • • • • • • • • • • • • • • •

COMMUNICARE

Maryland

SERVICES AND

MANAGED CARE

INSURANCE

GUIDE



SUMMARY OF SERVICES MANAGED CARE CONTRACTS

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• • • • • • • • • • • •

• • • • • • • • • • • •

• • • • • • • • • • • •

• • • • • • • • • • • •

Members of the CommuniCare Family of Companies

68

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270

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Forestville

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Ellicott City

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1. Bel Pre Health & Rehab Center 2601 Bel Pre Road Silver Spring, MD 20906 T: (301) 598-6000 F: (301) 598-4678

2. Ellicott City Health & Rehab Center

3000 N. Ridge Road Ellicott City, MD 21043 T: (410) 461-7577 F: (410) 203-1897

3. Fayette Health & Rehab Center 1217 W. Fayette Street Baltimore, MD 21223 T: (410) 727-3947 F: (410) 727-4062

4. Forestville Health & Rehab Center 7420 Marlboro Pike Forestville, MD 20747 T: (301) 736-0240 F: (301) 669-0128

5. Fort Washington Health & Rehab Center 12021 Livingston Road Ft. Washington, MD 20744 T: (301) 292-0300 F: (301) 292-9712

6. Liberty Heights Health & Rehab Center 4017 Liberty Heights Avenue Baltimore, MD 21207 T: (410) 542-5306 F: (410) 542-6938


7. Marley Neck Health & Rehab Center 7575 E. Howard Road Glen Burnie, MD 21060 T: (410) 768-8200 F: (410) 760-1780

8. South River Health & Rehab Center 144 Washington Road Edgewater, MD 21037 T: (410) 956-5000 F: (410) 956-5715

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Maryland facilities map/insurance grid flyer8.5x11


22




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BeDS 20 40 235 50 100 100 104 100 150 100 101 136 130 130 139 190 180 276 200 92 182 95 66 197 92 275 180 180 148 180

1. Aetna • • • • • • • • • • • • • • • • • • • • • • • • • • •

2. Amerigroup • •

3. Anthem Blue Cross • • • • • • • • • • • • • • • • • • • • • • • • • • • • •

4. Beech Street • • • • • • • • • • • • • • • • • • • • • • • • •

5. Buckeye • • • • • • • • • • • • • • • • • • • • • • • • • • • •

6. CareSource • • • • • • • • • • • • • • • • • • • • • • • • • • • •

7. CHCS • • • • • • •

8. CIGNA • • • • • • • • • • • • • • • • • • • • • • •

9. Cleveland Health Network •

10. Cofinity • • • • • • • • • • • • • • • • • • • • • • • • • • •

11. Corvel • • • • • • • • • • • • •

12. emerald Health Network • • • • • • • • • • • • • • • • • • • • • • • • • •

13. evercare - Institutional • • • • • • • • • • • • • • •

14. Front Path • •

15. Galaxy • • • • • • • • • • • • • • • • • • • • •

16. Great West Life • • • • • • • • • • • • • • • • • • • • •

17. Home Town Health Plan • • • • • • • • • • • •

18. Humana • • • • • • • • • • • • • • • • • • • • • • • • • • • •

19. Interplan Health Group • • • • • • • • • • • • • • • • • • • • • • • • •

20. Kaiser • •

21. Medical Mutual • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •

22. Molina • • • • • • • • • • • • • • • • • • • • • • • • • • • •

23. Medigold

• • • •

24. Multiplan • • • • • • • • • • • • • • • • • • • • • • • • • •

25. NPPN - National Preferred Provider Network

• • • • • • • • • • • • • •

26. OHC - Ohio Health Choice • • • • • • • • • • • • • • • • • • • • • •

27. OPN - Ohio Preferred Network

• • • • • • • • • • • • • • • • •

28. PHCS • • • • • • • • • • • • • • • • • • • • • • • • • •

29. PHCS - Savility • • • • • • • • • • • • • • • • • • • • • • • • •

30. PlanCare America •

31. Primetime Health Plans •

32. Summa Care • • • •

33. Three Rivers Provider Network • • • • • • • • • • • • • • • • • • • •

34. United HealthCare • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •

35. USA - MCO • • • •

36. VA

• •

• •

37. WellCare of Ohio • • • • • • • • • • • • • • • • • • • • • • • • • • • •

Insurance PrOVIDers

OhioFacILItIes


Me

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23

28

30

27

21

19

31

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6

29

7

22

211

1

Deshler

Toledo

Lorain

Cleveland Chardon

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Massillon

Columbus

Dayton

Cincinnati

Portsmouth

AkronBoardman

1. Advanced Specialty Hospitals of Greenbriar Rehabilitation 8064 South Avenue, Suite 1 Boardman, OH 44512 T: (330) 965-6432 F: (330) 965-6438

2. Advanced Specialty Hospitals of Toledo (LTACH) 1015 Garden Lake Parkway Toledo, OH 43614 T: (419) 381-0037 F: (419) 381-3990

3. Aristocrat Berea Skilled Nursing & Rehab Center 255 Front Street Berea, OH 44017 T: (440) 243-4000 F: (440) 234-0819

4. Berea Alzheimer’s Care Center 49 Sheldon Road Berea, OH 44017 T: (440) 234-0454 F: (440) 234-0494

5. BridgePort Healthcare Center 2125 Royce Street Portsmouth, OH 45662 T: (740) 354-6635 F: (740) 354-1443

6. Burlington House Rehab & Alzheimer’s Care Center 2222 Springdale Road Cincinnati, OH 45231 T: (513) 851-7888 F: (513) 589-3444



8. Chardon Healthcare Center 620 Water Street Chardon, OH 44024 T: (440) 285-9400 F: (440) 285-9378

9. Cityview Nursing & Rehab Center 6606 Carnegie Avenue Cleveland, OH 44103 T: (216) 361-1414 F: (216) 361-0649

10. Columbus Healthcare Center 4301 Clime Road, North Columbus, OH 43228 T: (614) 276-4400 F: (614) 278-7645

11. CommuniCare at Waterford Commons 955 Garden Lake Parkway Toledo, OH 43614 T: (419) 382-2200 F: (419) 381-8508

12. CommuniCare of Clifton Postacute Rehabilitation Center 625 Probasco Street Cincinnati, OH 45220 T: (513) 281-2464 F: (513) 281-2559

13. Copley Health Center 155 Heritage Woods Drive Copley, OH 44321 T: (330) 666-0980 F: (330) 666-5585

14. Crestwood Care Center 225 W. Main Street Shelby, OH 44875 T: (419) 347-1266 F: (419) 342-7035

15. Falling Water Healthcare Center 18840 Falling Water Road Strongsville, OH 44136 T: (440) 238-1100 F: (440) 238-9575

16. Grande Pointe Healthcare Community 3 Merit Drive Richmond Heights, OH 44143 T: (216) 261-9600 F: (216) 261-9662

17. Greenbriar Healthcare Center 8064 South Avenue Boardman, OH 44512 T: (330) 726-3700 F: (330) 726-2194

17a. Commons at Greenbriar 8060 South Avenue Boardman, OH 44512 T: (330) 758-8855 F: (330) 758-8433

18. Greenbrier Healthcare Center 6455 Pearl Road Parma Heights, OH 44130 T: (440) 888-5900 F: (440) 888-0976

19. Hanover House Nursing & Rehab Center

435 Avis Avenue N.W. Massillon, OH 44646 T: (330) 837-1741 F: (330) 837-1747

20. Kent Healthcare Center 1290 Fairchild Avenue Kent, OH 44240 T: (330) 678-4912 F: (330) 678-1040

21. Lake Pointe Health Center 3364 Kolbe Road Lorain, OH 44053 T: (440) 282-2244 F: (440) 282-2280

22. Northwestern Healthcare Center 570 North Rocky River Drive Berea, OH 44017 T: (440) 243-2122 F: (440) 243-8588

23. Oak Grove Healthcare Center 620 East Water Street Deshler, OH 43516 T: (419) 278-6921 F: (419) 278-2910

24. Pebble Creek 670 Jarvis Road Akron, OH 44319 T: (330) 645-0200 F: (330) 645-0316

25. Pine Grove Habilitation Center (ICF/MR)

5608 Pearl Road Parma, OH 44129 T: (440) 888-1320 F: (440) 888-1304

26. Pine Valley Care Center 4360 Brecksville Road Richfield, OH 44286 T: (330) 659-6166 F: (330) 659-2944

27. Regency Manor Rehab & Subacute Center 2000 Regency Manor Circle Columbus, OH 43207 T: (614) 445-8261 F: (614) 445-8050

28. Riverside Nursing & Rehab Center 1390 King Tree Drive Dayton, OH 45405 T: (937) 278-0723 F: (937) 276-8675

29. Suburban Pavilion Nursing & Rehab Center 20265 Emery Road North Randall, OH 44128 T: (216) 475-8880 F: (216) 475-6338

30. Wood Glen Alzheimer’s Community 3800 Summit Glen Drive Dayton, OH 45449 T: (937) 436-2273 F: (937) 433-2017

31. Wyant Woods Care Center 200 Wyant Road Akron, OH 44313 T: (330) 836-7953 F: (330) 836-6806

6

10

14

13

15

12

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Ohio Facilities Map/Insurance Grid Flyer8.5x11

Diamond Region map/contact information for each location8.5x11

80

80

80

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90

90

71

71

271

271

480480

480

8 1

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10

Lorain

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Elyria

Strongsville

Berea

Hudson Streetsboro

North Royalton

Cleveland

Euclid

East Cleveland

North Randall

Richmond Heights

Parma

77

&


OhioOHIO

DIAMONDREGION

1. Aristocrat Berea Skilled Nursing & Rehab Center

255 Front Street Berea, OH 44017 T: (440) 243-4000 F: (440) 234-0819

2. Berea Alzheimer’s Care Center

49 Sheldon Road Berea, OH 44017 T: (440) 234-0454 F: (440) 234-0494



4. Cityview Nursing & Rehab Center

6606 Carnegie Avenue Cleveland, OH 44103 T: (216) 361-1414 F: (216) 361-0649

5. Falling Water Healthcare Center

18840 Falling Water Road Strongsville, OH 44136 T: (440) 238-1100 F: (440) 238-9575

6. Grande Pointe Healthcare Community

3 Merit Drive Richmond Heights, OH 44143 T: (216) 261-9600 F: (216) 261-9662

7. Greenbrier Healthcare Center

6455 Pearl Road Parma Heights, OH 44130 T: (440) 888-5900 F: (440) 888-0976

8. Lake Pointe Health Center

3364 Kolbe Road Lorain, OH 44053 T: (440) 282-2244 F: (440) 282-2280


9. Northwestern Healthcare Center

570 N. Rocky River Drive Berea, OH 44017 T: (440) 243-2122 F: (440) 243-8588

10. Suburban Pavilion Nursing & Rehab Center

20265 Emery Road North Randall, OH 44128 T: (216) 475-8880 F: (216) 475-6338

MEMBERS OF THE

CommuniCare Center

23

HIPAA COMPLIANCE

Privacy notice

POLICy INtErPrEtAtION ANd IMPLEMENtAtION

upon admission to the facility, residents will be provided with a copy of our facility’s Privacy Notice relative to protected health information:

Privacy notices are provided in an easy to read language and contain, as a minimum, the following elements:

1. A statement indicating how medical information about the resident may be used and disclosed and how the resident can obtain access to such information

2. A description, including at least one example, of the types of uses and disclosures that the facility is permitted to make for purposes of treatment, payment, and healthcare operations, with sufficient detail to place an individual on notice of the uses and disclosures permitted or required

3. A description of each of the other purposes for which the facility is permitted or required to use or disclose PHI without the resident’s consent or authorization,

with sufficient detail to place an individual on notice of the uses and disclosures permitted or required;

4. A statement that other uses or disclosures will be made only with the resident’s written authorization, and that the authorization may be revoked in accordance with the policy on authorization;

5. A statement of the resident’s rights with respect to his/her PHI, and a brief description of how the resident may exercise those rights, including:

a. The right to request restrictions on certain uses/disclosures of PHI, and the fact that the facility does not have to agree to such restrictions

b. The right to receive confidential communications of PHI

c. The right to inspect and copy PHI

d. The right to amend PHI

e. The right to receive an accounting of disclosures of PHI and

f. The right to receive a paper copy of the privacy notice ;

6. A statement of the facility’s duties with respect to PHI, including statements:

a. That the facility is required by law to maintain the privacy of PHI and to provide residents with notice of its legal duties and privacy policies

b. That the facility is required to abide by the terms of its current effective privacy notice

c. That the facility reserves the right to change the terms of the notice and make the new notice provisions effective for all PHI maintained, along with a description of how the facility will provide residents with the revised notice;

7. A statement that residents may complain to the facility and to the Secretary of the U.S. Department of Health and Human

Services about privacy rights violations, including a brief statement about how a complaint may be filed and an assurance that the resident will not be retaliated against for filing a complaint (See policy entitled Privacy Complaints and Investigations.)

8. The name or title, and telephone number of the facility’s HIPAA Compliance Officer to contact for further information

9. The name, telephone number, and address of the person designated by our facility to receive complaints regarding our facility’s privacy practices

10. The effective date of the notice, which may not be earlier than the date printed or published.

A copy of Privacy Notices issued to residents will be retained for a period of not less than six (6) years from the later of the date of creation or the last effective date.

A copy of our Privacy Notice will be posted in the lobby and an electronic copy will be posted on our facility’s web page (as applicable). the HIPAA Compliance Officer is responsible for prompt distribution of changes to our privacy notice or policies and procedures.

Oral review of Privacy Notices will be made by the HIPAA Compliance Officer when such request is made by resident.

residents will be required to sign a written acknowledgement of receipt of our Privacy Notice. should a resident (or representative) refuse to sign the acknowledgement, a notation must be entered into the resident’s medical record of the facility’s effort to obtain the signature and the reason why the acknowledgement was not obtained.

POLICy stAtEMENteach resident will receive a notice of the uses and disclosures of his/her Protected Health information (PHi) that may be made by or on behalf of the facility, and the resident’s right and our facility’s legal duties with respect to the resident’s PHi.

HIPAA COMPLIANCE& CUSTOMER CARE

www.commuinicarehealth.com

Customer Care H O T L I N E

800.238.1770

P lease - If you are concerned about the care in this facility, you have a number of avenues to voice your concerns:

1. Contact the Executive Director or Director of Nursing

2. Jot down a concern on our “Concern Form” located at all nurses stations and at the Reception Desk, hand it to the Receptionist and it will be given to the Executive Director

3. Call our Customer Care Hotline at 800.238.1770 if you would like to voice your concern to our corporate staff.

800.238.1770This is a private and confidential voice mail

system that is checked daily. ALL concerns will be investigated.

We take pride in the care that we give and we

take customer service very personally.

4700 Ashwood Drive, Suite 200 Cincinnati, Ohio 45241

800.989.7337 513.489.7100

f: 513.489.7199

c o m m u n i c a r e h e a l t h . c o mc o m m u n i c a r e h e a l t h . c o m

A MEMBER OF THE

Serving with Pride.

MEDICARE Services PlanResident Name: __________________________________________________

Date of Admission: _______________________________________________

Admission Diagnosis: _____________________________________________

Anticipated D/C Destination: ______________________________________

D/C Goal/Need: _________________________________________________

Due to your admission condition and based on our experience with these diagnoses, we anticipate that your stay on Medicare will likely be from _____to ___days. This is based on the following services we expect you to receive.

r physical therapy r occupational therapyr speech therapyr wound carer ostomy carer diabetes managementr oxygen therapyr pain managementr respiratory care

r antibiotic therapyr medication managementr nutritional managementr feeding tube managementr psychological servicesr transitional post-rehab

nursing servicesr other__________________

Your optimum recovery is based on your specific clinical needs and progress. Medicare services will end when the interdisciplinary team, led by your physician, determines that daily skilled services are no longer needed.

READY-TO-GO Transitional Services• createsasmooth,safetransitionfromcarewithinthenursing

center to discharge home and/or to another level of care• enhancesphysicalmobilitywithlessneedforsupportservices• takescommoneverydaytasksandasksresidentstoperformthese

themselves, while under the watchful eye of our professionals• becomesatimewhentheresidentbecomesmoreself-reliant

and less dependent on staff

MEDICARE PART A REGULATION – 30-Day WindowMedicare regulations permit you to re-access Medicare Part A benefits within 30 days of discharge from Medicare without returning to the hospital if:

• yourconditionchanges• yourphysicianbelievesyouneedfurtherskilledservices• youhavedaysleftinyourbenefitperiod

A center representative will contact you in the 30-day window to check on your progress. Remember, you may return to skilled care should you or your caregivers determine you need further skilled services.

YOUR RIGHTS TO AN Expedited AppealUnder Medicare coverage, you must receive in writing, no less than 48 hours prior to the last covered day, a notice of non-coverage. This notice allows you 24 hours to request an expedited appeal should you wish to challenge the decision to end covered services in the skilled nursing facility. A decision will be made by the state’s quality improvement organization within 72 hours of your request.

MEDICARE AND Insurance CoverageIMPORTANT: Should you elect to change, modify or cancel your Medicare benefits or supplemental insurance coverage, it is necessary to immediately notify your case management coordinator and/or the business office.

CARE ConferenceWe will be scheduling the first care plan conference in the next few days. We welcome your attendance and participation in this process. If you have any questions, please contact:

_____________________________________ _______________________

CASE MANAGEMENT COORDINATOR TELEPHONE


MEDICARE SERVICES Benefits Guide

YOUR COMMUNICARE HEALTH Services TeamCenter Phone Number: _________________________________________

Executive Director: ____________________________________________

Director of Nursing Services: ____________________________________

Business Office Manager: ______________________________________

Admissions Coordinator: _______________________________________

Social Services Manager: _______________________________________

Rehabilitation Manager: ________________________________________

Nutritional Services Manager: ___________________________________

Physician: _____________________________________________________

Clinical Specialist: _____________________________________________

CONCIERGE Program:The Concierge will greet you and help you learn more about the facility and staff. The Concierge will check on you daily and will be available to ensure you have a positive stay with us.

Please share any concerns or issues with:

_____________________________________________________________CONCIERGE

6606 Carnegie Avenue • Cleveland, OH 44103

Phone: (216.361.141 • Fax: 216.361.0649

A MEMBER OF THE

Medicare Services Benefits Guide8.5x11 (flat size) 5.5x8.5 (folded size)

HIPAA and Customer Service Care Brochure8.5x11 (flat size) 3.85x8.5 (folded size)


24




MEDICAREMEDICAID

2 0 1 3

800.238.1770

Are You Asking Yourself These Questions?

• Why would I need Medicaid?

• What do I need to know to get Medicaid?

• What may I do with my property before I will qualify for Medicaid?

• What happens to my income when I get Medicaid?

• How do I apply and what must I do to get Medicaid?

MEDICAID The help you may need to pay for a nursing center

and long-term care.

Are you and your family facing the financial issues of paying for nursing center and long-term care services? Over the years, many families have asked us questions and sought additional information on the Medicaid program. We are pleased to offer the following information to assist you in assessing your potential utilization of this federally- and state-funded program. We encourage you to contact local and state agencies that can offer any additional information.

Required Information for Medicaid Application

Verification through actual copies of the following will be required for you (or from you for your family member) for the Medicaid application process. Additional information may be requested at the time of application.

MEDICARE A federal government health insurance program for people 65 years and older, and certain

disabled people.

Help in the ProcessCommuniCare Family of Companies is pleased to offer you and your family assistance in the Medicaid application process. Our financial and social services departments are equipped with answers to your questions as well as available to accompany you to the actual application event.

Please contact the administrator, admissions coordinator or social services department to initiate assistance.

• Social Security Card• Medicare Card• Birth Certificate• Picture Identification• Bank Statement• Verification of Income: copy of social

security check, copy of pension plan, letter from social security, or direct deposit outlined on bank statement

• Other Health Insurance Cards• Life Insurance Policies• Burial Plans/Contracts• Property Owned: deeds, pink slips, etc.• Service Discharge Papers• Marriage Certificate (if still married, copies

of the above information required to be submitted for both spouses)


We attempt to provide the current and accurate information. However, due to frequent changes with this government program,

always check with Medicare at www.medicare.gov or at 800.MEDICARE (800.633.4227)

for the most current eligibility and coverage information.

SERVICES BENEFIT MEDICARE PAYS YOU PAY

HOSPITALIZATIONSemi-private room and board, general nursing, and other hospital services and supplies (Medicare payments based on benefit periods)(See comments 1 & 2)

First 60 days

61st to 90th day

91st to 150th day (60 reserve days may be used only once)

Beyond 150 days

All but $1,184

All but $296/day

All but $592/day

Nothing

$1,184

$296/day

$592/day

All costs

SKILLED NURSING FACILITY CARESemi-private room and board, skilled nursing and rehabilitative services, and other services and supplies (Medicare payments based on benefit periods) (See comments 1 & 2)

First 20 days

Next 80 days

Beyond 100 days

100% of approved amount

All but $148/day

Nothing

Nothing

Up to $148/day

All costs

HOME HEALTH CAREPart-time or intermittent skilled care, home health aide services, durable medical equipment, and supplies and other services

Unlimited as long as you meet Medicare

requirements for home health care benefits

100% of approved amount80% of approved amount for durable medical equipment

Nothing for services20% of approved amount for durable medical equipment

HOSPICE CAREPain relief, symptom management, and support services for the terminally ill

For as long as doctor certifies need

All but limited costs for outpatient drugs and inpatient

respite care

Limited cost sharing for outpatient drugs and

inpatient respite care

BLOOD**** (see Part B)When furnished by a hospital or skilled nursing facility during a covered stay

Unlimited during a benefit period if

medically necessary

All but first 3 pints per calendar year For first 3 pints

2013 Medicare Hospital Insurance

(Part A) Covered Services

WHAT IS MEDICARE?A federal government health insurance program for people

65 years and older, and certain disabled people.

WHAT IS PART A AND PART B?

Part A - Hospital InsuranceThis can help pay for medically necessary services, such as:

Inpatient hospital care

Inpatient care in a skilled nursing facility

Inpatient care in a home under the supervision by a home health agency

Hospice care

Part B - Medical InsuranceThis can help pay for medically necessary services, such as:

Doctor services

Outpatient hospital services

Outpatient physical therapy

Speech pathology

Other medical services/supplies not covered by the hospital insurance part of Medicare

1. Neither Medicare nor Medigap insurance pay for most nursing home care.

2. A benefit period starts the first day you receive a Medicare-covered service in a qualified hospital. It ends when you have been out of the hospital (or other facility that provides skilled nursing or rehab services) for 60 days in a row. It also ends if you stay in a facility (other than a hospital) that provides skilled nursing or rehab services, but do not receive any skilled care there for 60 days in a row. If you enter a hospital again after 60 days, a new benefit period starts.

Premium for Part A: If you have fewer than 30 quarters of coverage, you pay $441 or $485.10/mo. For 30-39 quarters of coverage, you pay $243 or $267.30/mo.


MEDICAL EXPENSESPhysician services, inpatient and outpatient medical and surgical services and supplies, physical and speech therapy, diagnostics tests, durable medical equipment, and other services

Unlimited if medically necessary

80% of approved amount (after $147 deductible)

55% of approved amount for most outpatient mental

health services

$147 deductible*, plus 20% of approved amount and limited

charges above approved amount**

45% for most outpatient mental services

CLINICAL LABORATORY SERVICESBlood test, urinalysis, and more


Generally 100% of approved amount Nothing for services

HOME HEALTH CARE***Part-time or intermittent skilled care, home health aide services, durable medical equipment, and supplies and other services


requirements


80% of approved amount for durable medical equipment

Nothing for services


OUTPATIENT HOSPITAL TREATMENTServices for the diagnosis or treatment of an illness or injury


Medicare payment to hospital based on hospital costs

20% of billed amount (after $162 deductible)*

BLOOD**** Unlimited if medically necessary

80% of approved amount (after $147 deductible and

starting with 4th pint)

First 3 pints plus 20% of approved amount for additional pints (after $147 deductible)****

2013 Medicare Medical Insurance

(Part B) Covered Services

* After you pay $147 for covered services, the Part B deductible does not apply to any other covered services you receive for the rest of the year.

** Federal law limits charges for physician services.

*** Part B pays for home health care only if you do not have Medicare Part A.

**** The 3 pint blood deductible (donated or paid for) may be met by inpatient (Part A) or outpatient (Part B) care and is required only once in a calendar year.

Monthly Part B premium: $104.90

We attempt to provide the most current information possible. Due to frequent changes, always check with Medicare at www.medicare.gov or at 800.MEDICARE (800.633.4227) for the latest premiums and deductibles.

MEDICAID The help you may need to pay for a nursing center and long-term care.

Are you and your family facing the financial issues of paying for nursing center and long-term care services? Over the years, many families have asked us questions and sought additional information on the Medicaid program. We are pleased to offer the following information to assist you in assessing your potential utilization of this federally- and state-funded program. We encourage you to contact local and state agencies that can offer any additional information.

Are You Asking Yourself These Questions?

• WhywouldIneedMedicaid?• WhatdoIneedtoknowto

get Medicaid?• WhatmayIdowithmyproperty

before I will qualify for Medicaid?• Whathappenstomyincome

when I get Medicaid?• HowdoIapplyandwhatmust

I do to get Medicaid?

Required Information for Medicaid Application Verification through actual copies of the following will be required for you (or from you for your family member) for the Medicaid application process. Additional information may be requested at the time of application.

Help in the ProcessThe CommuniCare Family of Companies is pleased to offer you and your family assistance in the Medicaid application process. Our financial and social services departments are equipped with answers to your questions as well as available to accompany you to the actual application event.

Please contact the administrator, admissions coordinator, or social services department to initiate assistance.

• SocialSecurityCard• MedicareCard• BirthCertificate• PictureIdentification• BankStatement• VerificationofIncome:copy

of social security check, copy of pension plan, letter from social security, or direct deposit outlined on bank statement

• OtherHealthInsuranceCards• LifeInsurancePolicies• BurialPlans/Contracts• PropertyOwned:deeds,pink

slips, etc.• ServiceDischargePapers• MarriageCertificate(if still

married, copies of the above information required to be submitted for both spouses)


MEDICAL EXPENSESPhysician services, inpatient and outpatient medical and surgical services and supplies, physical and speech therapy, diagnostics tests, durable medical equipment, and other services


80% of approved amount (after $147 deductible)

55% of approved amount for most outpatient mental

health services

$147 deductible*, plus 20% of approved amount and limited

charges above approved amount**

45% for most outpatient mental services

CLINICAL LABORATORY SERVICESBlood test, urinalysis, and more


Generally 100% of approved amount Nothing for services

HOME HEALTH CARE***Part-time or intermittent skilled care, home health aide services, durable medical equipment, and supplies and other services


requirements



Nothing for services


OUTPATIENT HOSPITAL TREATMENTServices for the diagnosis or treatment of an illness or injury


Medicare payment to hospital based on hospital costs

20% of billed amount (after $155 deductible)*

BLOOD**** Unlimited if medically necessary

80% of approved amount (after $147 deductible and

starting with 4th pint)

First 3 pints plus 20% of approved amount for additional pints (after

$147 deductible)****

2013 Medicare Medical Insurance (Part B) Covered Services


HOSPITALIZATIONSemi-private room and board, general nursing, and other hospital services and supplies (Medicare payments based on benefit periods) (See comments 1 & 2)

First 60 days

61st to 90th day91st to 150th day (60 reserve days may be used only once)

Beyond 150 days

All but $1,184

All but $296/day

All but $592/day

Nothing

$1,184

$296/day

$592/day

All costs

SKILLED NURSING FACILITY CARESemi-private room and board, skilled nursing and rehabilitative services, and other services and supplies (Medicare payments based on benefit periods) (See comments 1 & 2)

First 20 days

Next 80 days

Beyond 100 days


All but $148/day

Nothing

Nothing

Up to $148/day

All costs

HOME HEALTH CAREPart-time or intermittent skilled care, home health aide services, durable medical equipment, and supplies and other services


requirements for home health care benefits

100% of approved amount80% of approved amount for durable medical equipment

Nothing for services20% of approved amount for durable medical equipment

HOSPICE CAREPain relief, symptom management, and support services for the terminally ill

For as long as doctor certifies need

All but limited costs for outpatient drugs and inpatient respite care

Limited cost sharing for outpatient drugs and

inpatient respite care

BLOOD**** (see Part B)When furnished by a hospital or skilled nursing facility during a covered stay

Unlimited during a benefit period if

medically necessary

All but first 3 pints per calendar year For first 3 pints

2013 Medicare Hospital Insurance

(Part A) Covered Services Part A - Hospital Insurance This can help pay for medically necessary services, such as:

Inpatient hospital careInpatient care in a skilled nursing facilityInpatient care in a home under the supervision by a home health agencyHospice Care

Part B - Medical Insurance This can help pay for medically necessary services, such as:

Doctor servicesOutpatient hospital servicesOutpatient physical therapy Speech pathologyOther medical services/supplies not covered by the hospital insurance part of Medicare

WHAT IS PART A AND PART B?

Premium for Part A: If you have fewer than 30 quarters of coverage, you pay $441 or $485.10/mo. For 30-39 quarters of coverage, you pay $243 or $267.30/mo.

1. Neither Medicare nor Medigap insurance pay for most nursing home care.

2. A benefit period starts the first day you receive a Medicare-covered service in a qualified hospital. It ends when you have been out of the hospital (or other facility that provides skilled nursing or rehab

services) for 60 days in a row. It also ends if you stay in a facility (other than a hospital) that provides skilled nursing or rehab services, but do not receive any skilled care there for 60 days in a row. If you enter a hospital again after 60 days, a new benefit period starts.

* After you pay $147 for covered services, the Part B deductible does not apply to any other covered services you receive for the rest of the year.

** Federal law limits charges for physician services. *** Part B pays for home health care only if you do not have Medicare Part A.**** The 3 pint blood deductible (donated or paid for) may be met by

inpatient (Part A) or outpatient (Part B) care and is required only once in a calendar year. Monthly

Part B premium: $104.90. We attempt to provide the most current information possible. Due to frequent changes, always check with Medicare at www.medicare.gov or at 800.MEDICARE (800.633.4227) for the latest premiums and deductible.

Medicare/Medicaid Brochure8.5x11 (flat size) 3.85x8.5 (folded size)

Medicare/Medicaid Flyer8.5x11

25



Contact us today and we will be happy to walk you through every step of the way.

Bel Pre Health & Rehabilitation Center2601 Bel Pre RoadSilver Spring, MD 20906T: 301.598.6000F: 301.598.4678

BridgePark Healthcare Center /4017 Liberty Heights AvenueBaltimore, MD 21207T: 410.542.5306F: 410.542.0086

Ellicott City Healthcare Center /3000 N. Ridge RoadEllicott City, MD 21043T: 410.461.7577F: 410.203.1897

Fayette Health & Rehabilitation Center1217 W. Fayette StreetBaltimore, MD 21223T: 410.727.3947F: 410.727.4062

Forestville Health & Rehabilitation Center7420 Marlboro PikeForestville, MD 20747T: 301.736.0240F: 301.669.0128

Fort Washington Health & Rehabilitation Center12021 Livingston RoadFt. Washington, MD 20744T: 301.292.0300F: 301.292.9712

Marley Neck Health & Rehabilitation Center7575 E. Howard RoadGlen Burnie, MD 21060T: 410.768.8200F: 410.760.1780

South River Health & Rehabilitation Center144 Washington RoadEdgewater, MD 21037T: 410.956.5000F: 410.956.5715

h o n e s t y I r e s p o n s I b I l I t y I c o m p a s s I o n r e s p e c t I w a l k I n g t h e t a l k I t e a m w o r k r e s p o n s I b I l I t y I r e s p e c t I c o m p a s s I o n r e s p e c t I t e a m w o r k I r e s p o n s I b I l I t y I h o n e s t y t e a m w o r k I r e s p e c t I w a l k I n g t h e t a l k h o n e s t y I r e s p o n s I b I l I t y I t e a m w o r k w a l k I n g t h e t a l k I r e s p e c t I h o n e s t y V

alu

es

MEMBERS OF THE

Wel

come

The CommuniCare Family of

Companies operates premier

facilities specializing in both skilled

and subacute nursing care. Our

dedicated staff of professionals is

committed to providing proficient,

compassionate service in a

comforting, home-like atmosphere.

We believe in creating truly “Caring

Communities” where staff, residents,

partners, clients and family members

care for, and about, one another.

Our facilities are your pathway to the

highest quality healthcare. Whether

it’s a short-term rehabilitation stay or

the need for an inviting and safe place

to call home, our residents enjoy the

personalized, comprehensive services

available to them – no matter the

length of stay.

Each of our facilities is a proud

part of the CommuniCare Family

of Companies and builds upon our

long-standing history of combining

highly professional, competent and

compassionate staff with efficient,

effective systems to create a loving

environment where residents are

able to enjoy a higher quality of life.

CommuniCare Center&

Customer Service Care Brochure16x10 (flat size) 8x10 (folded size)



Contact us today and we will be happy to walk you through every step of the way.

Bel Pre Health & Rehabilitation Center2601 Bel Pre RoadSilver Spring, MD 20906T: 301.598.6000F: 301.598.4678

BridgePark Healthcare Center /4017 Liberty Heights AvenueBaltimore, MD 21207T: 410.542.5306F: 410.542.0086

Ellicott City Healthcare Center /3000 N. Ridge RoadEllicott City, MD 21043T: 410.461.7577F: 410.203.1897

Fayette Health & Rehabilitation Center1217 W. Fayette StreetBaltimore, MD 21223T: 410.727.3947F: 410.727.4062

Forestville Health & Rehabilitation Center7420 Marlboro PikeForestville, MD 20747T: 301.736.0240F: 301.669.0128

Fort Washington Health & Rehabilitation Center12021 Livingston RoadFt. Washington, MD 20744T: 301.292.0300F: 301.292.9712

Marley Neck Health & Rehabilitation Center7575 E. Howard RoadGlen Burnie, MD 21060T: 410.768.8200F: 410.760.1780

South River Health & Rehabilitation Center144 Washington RoadEdgewater, MD 21037T: 410.956.5000F: 410.956.5715

h o n e s t y I r e s p o n s I b I l I t y I c o m p a s s I o n r e s p e c t I w a l k I n g t h e t a l k I t e a m w o r k r e s p o n s I b I l I t y I r e s p e c t I c o m p a s s I o n r e s p e c t I t e a m w o r k I r e s p o n s I b I l I t y I h o n e s t y t e a m w o r k I r e s p e c t I w a l k I n g t h e t a l k h o n e s t y I r e s p o n s I b I l I t y I t e a m w o r k w a l k I n g t h e t a l k I r e s p e c t I h o n e s t y V

alu

es

MEMBERS OF THE

Wel

come

The CommuniCare Family of

Companies operates premier

facilities specializing in both skilled

and subacute nursing care. Our

dedicated staff of professionals is

committed to providing proficient,

compassionate service in a

comforting, home-like atmosphere.

We believe in creating truly “Caring

Communities” where staff, residents,

partners, clients and family members

care for, and about, one another.

Our facilities are your pathway to the

highest quality healthcare. Whether

it’s a short-term rehabilitation stay or

the need for an inviting and safe place

to call home, our residents enjoy the

personalized, comprehensive services

available to them – no matter the

length of stay.

Each of our facilities is a proud

part of the CommuniCare Family

of Companies and builds upon our

long-standing history of combining

highly professional, competent and

compassionate staff with efficient,

effective systems to create a loving

environment where residents are

able to enjoy a higher quality of life.

CommuniCare Center&

LifeStyles CollateralStandard materialcustomized for each facility with its information

Step by Step

C U I S I N EOur culinary team puts heart and soul into the

preparation of both tasty and nutritious food.

Our motto is: Just Like Home. This means that

not only does the quality and taste of our food

evoke fond memories, but also that we are able to

modify menus to accommodate residents’ cultural

and ethnic diversity - in an effort to satisfy a broad

range of tastes. Additionally, residents are able to

choose among various dishes on the menu as well

as being able to request some of

their favorite recipes

from home - which

offers the simple

happiness that

comes from a

meal that tastes

homemade.

* Services vary by location. Please call your local admissions office for a detailed list of that facility’s services.

1. PRIOR TO ADMISSION The process of admission to any facility

can be overwhelming. If you desire, one or more members of our friendly team of professionals will meet you at the hospital or your home to address any concerns you may have about your care or that of your loved one. We will also provide you with a list of items to bring to the facility.

2. ADMISSION Our Admissions Coordinator will sit with

you and/or your responsible party to fill out the required forms and discuss the payment options available to you. To aid in the process, we kindly ask that you bring copies of all of your insurance cards.

3. PLAN OF CARE During your stay, the interdisciplinary team

will meet to discuss the individualized plan of care for you or your loved one. You and/or your family are always invited to attend these meetings, which address both physical and emotional needs. Progress reports can be provided to personal physicians to ensure continuity of care.

4. DISCHARGE PLANNING Upon discharge, one of our professional social workers will assist you with a safe transition to your home environment.

Our facilities use an interdisciplinary team approach to address the physical and emotional needs of our residents. Following a thorough assessment, we develop a personalized wellness plan and guide you to success in all of your health care goals.

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1. Bel Pre Health & Rehabilitation Center

90 • • • • • • • • • • • • • • •

2. BridgePark Healthcare Center

95 • • • • • • • • • • • • u • • •

3. Ellicott City Health & Rehabilitation Center

182 • • • • • • • • • • • • • • •

4. Fayette Health & Rehabilitation Center

174 • • • • • • • • • • • • • • • • • •

5. Forestville Health & Rehabilitation Center

160 • • • • • • • • • • • • • • •

6. Fort Washington Health & Rehabilitation Center

150 • • • • • • • • • • • • • •

7. Marley Neck Health & Rehab Center

99 • • • • • g • • • • • • • • • • • •

8. South River Health & Rehabilitation Center

111 • • • • • • • • • • • • • • •

SummaryOF SERVICES

P hilosophy of Care

We have a mission at CommuniCare… To reach out with our hearts and touch

the lives of others; to restore health and

wellness to those in need of rehabilitation

or long-term care; to provide best- in-class

care and customer service, bringing

quality of life to the people we serve.

This piece is an example of a combined, multi-region service brochure and can be customized to fit any region.

Subacute Skilled Care Services Include:

• Wound Care Management • Tube Feeds, Including G-tubes

and J-tubes • Cancer Care • Diabetes Management • Pain Management •Pulmonary Care/Cardiac Recovery • Resident Education in Self-Care •Intensive IV Therapies •Post-Surgical Recovery •Respiratory Care Services

•Bipap/C-pap •Alzheimer’s/Dementia Services •End of Life Care

A member of the


To tour our facility, make a referral, or for more information, please call Admissions:

314.838.2211

Crystal Creek

250 New florissant rd Sflorissant, mo 63031

Crystal Creek

Crystal Creek Nursing and Rehabilitation Center Therapy provides:

Physical Therapy - which concentrates on strengthening and endurance. Occupational Therapy - which focuses on activities of daily living such as bathing, dressing, and cooking. Speech Therapy - which focuses on communication skills, swallowing skills and cognitive training.

Our mission is to provide our community with quality healthcare that meets the individual needs of each patient while caring for our patients in a manner and environment that promotes each patient’s dignity and respect, fostering a higher quality of life.

We specialize in the following areas: • Rehabilitation Therapy • Short-Term Care • Long-Term Care • Hospice Care

Welcome to Crystal Creek Skilled Nursing and Rehabilitation Center.

Long-Term Care Services Include:

• 24-Hour Nursing Staff

• Activities

• Religious Services

• Beauty and Barber Shop

• Dental, Optometry and Podiatry

• Nutritional Services

• On-Staff Physicians

• Clinical Psychology Consultants On Staff

• Recreational Outings

• Van Transportation When Available

Our experienced staff will assist in

meeting your

care needs.

Facility Services Rack Card5x10

26

Double-Sided Postcards 5.5x8.5

Falling Water is a caring

place determined to make

a difference in your life.

Focused on providing

excellence in clinical

services and rehabilitation,

we strive to meet all

personal and wellness goals,

paying the utmost attention

to physical and emotional

well-being.

Falling Water Heathcare Center

Your Rehab-to-Home Destination


A MeMber of the

Serving with Pride.

Our team of skilled physical, speech and occupational therapists, nurses, and world-class team of caregivers cater to your individual needs and strive to offer the peace of mind that accompanies having confidence in your loved one’s plan of care. We are dedicated to upholding our mission of caring with purpose and caring with pride.


A MeMber of the

Serving with Pride.

Lake Pointe Health CenterisacomprehensivehealthandrehabilitationskillednursingfacilitylocatedonKolbeRoadinfrontofMercyRegionalHospital.Weuseaninterdisciplinaryteamapproachtotreatboththephysicalandtheemotionalneedsofourpatients.Ourprofessionalcaregiverswilltakethetimetolistenandfindoutwhat’simportanttoyouandyourfamily. Weoffer24-hourskillednursingcare,long-andshortterm-care,respitecare,Alzheimer’s&DementiaCare,behavioralhealthcare,andwithourpartnerReHabCare;physical,occupationalandspeechtherapies.

• AARP Medicare Complete

• Aetna Medicare

• Aetna Traditional

• Buckeye Medicaid

• CareSource

• Cigna

• Evercare

• Humana

• Medicaid

• Medicare

• Molina

• SummaCare

• United Healthcare

• WellCare

Insurance Accepted:

To admit directly today call our admissions office at

440.282.2244

Admissions accepted 24 hours a day, 7 days a week

3364 Kolbe Road Lorain, OH 44053Our Services:

• Comprehensive Rehabilitation Including: Physical, Occupational

and Speech Therapy

• Skilled Nursing Care• Post-Operative Orthopedic Care• Post-Surgical Recovery• Wound Care Management• Cardiac Rehabilitation

• Skilled Medical Services ...and much, much more!

Features:• Restaurant-Style Dining• Free WiFi• Activities 7 Days a Week• Therapy Available 7 Days a Week• Wii Therapy• Discharge Planning Services

Falling Water Heathcare Center


For more information

call our admissions

department at:

440.238.1100



A MeMber of the

Serving with Pride.


A MeMber of the

Serving with Pride.

Stop Hospital Readmissions:

Three Easy Steps:1. Contact Lake Pointe Health

Center Admissions Office (24/7) and we will obtain the PASS.

2. You will need to provide us:

•HistoryandPhysicalonthepatient

•CurrentMedicationList•PhysicianReferral(orscript)statingthatthepatientneeds PhysicalTherapyataskillednursingfacility

All three must be signed and dated by the physician.

3. Fax everything to:

440.282.2280 The process is the same for Medicard

patients with the exception that they do not need a 3 night hospital stay.

IfyourMedicarePatienthashadathreenighthospitalstayinthelast30daystheymayqualifyforskillednursingcare.Theydonotneedtoreturntothehospital,theycanbedirectlyadmittedorreadmittedtoaSkilledNursingFacility.


Standard materialcustomized for

each facility with its information

General Services Postcard


A MeMber of the

Serving with Pride.

For more information call our admissions department at:

216.261.9600

• 24-HourNursingCare

• ComprehensiveRehabilitation TherapiesOn-Site: PT,OT,ST&IV

• LifeEnrichmentActivities

• NutritionalEvaluationServiceswithComprehensive Dietary Planning

• Short-TermRespite Stays

• HospiceCare

• BeautyShop

• WoundCare

• PainManagement

• BeautifulPrivateCourtyard

• ManagedCareContracts

• Medicareand MedicaidCertified

Short-Term Care

3 Merit Drive Richmond Heights, OH 44143


A MeMber of the

Serving with Pride.

Did you know that Grande Pointe offers Private Rehabilitation Suites?


216.261.9600


Flat Screen TVs • Private Bath • WiFi • Private Phone

*Medicare and Medicaid Certified

Grande Pointe recognizes that an integral part of quality care is making sure our residents are provided with furnishings and accommodations that ensure complete comfort and satisfaction.

Newly remodeled, 62 private furnished suites and short term suites provide rehabilitation services in an exquisite setting.

27



A MeMber of the

Serving with Pride.

For more information call our admissions

department at:

330.659.6166

4360 Brecksville RoadRichfield, OH 44286

– Kathleen Goebel

– Oriann Crow

“I found the therapy staff very warm, friendly and understanding. This helps a lot when you are in so much discomfort. I knew all the reasons why I should have therapy, but to have someone, or multiple people, gently pushing me along the way was a huge factor in my recovery and ability to return home.”

“ Each employee showed respect and compassion for every single resident. That speaks volumes about a nursing facility. It is the people who work at Pine Valley Care Center that make it an exceptional place!”

Our Services Include:

• Advanced Pulmonary Care

• Respiratory Therapy• PT/OT/ST Therapies • IV Treatment• Wound Management• Behavioral Health

Services• ICF/DD Unit• Kaiser Contract


A MeMber of the

Serving with Pride.


330.659.6166



“ Thank you does not adequately express my appreciation for all your help during my mothers recent stay at Pine Valley Care Center! Your kindness, courtesy and enthusiasm made her stay even better! Thank you so much!”

“ I wish to thank the nurses, doctors, volunteers, aides, cooks and all the staff involved for the great care I was given while I was there. My stay at Pine Valley Care Center was a very positive one!”

– Richard Munsey

– Wilma Munsey

Let’s Hear it from Our Fans


Standard materialcustomized for each facility with its information

General Services Postcard

Suburban Pavilion



A MEMBER OF THE

Serving with Pride.

216.475.8880271

480

Miles Emery Rd

8

War

rens

ville

C

ente

r Rd

422

422Aurora

43

Nor

thfie

ld

Miles Rd

Rich

mon

dSuburban271

43

43

43

4808

Our Services:• Comprehensive Rehabilitation

Including: Physical, Occupational and Speech Therapy

• Skilled Nursing Care• Post-Operative Orthopedic Care• Post-Surgical Recovery• Wound Care Management• Cardiac Rehabilitation• Diabetes Management• Skilled Medical Services• Intensive IV therapies

...and much, much more!

Features:• Restaurant-Style Dining• Private Rooms

(first-come, first-served basis)

• Free WiFi• Activities 7 Days a Week• Therapy Available 7 Days a Week• Wii™ Therapy• Discharge Planning Services

For more information, call our admissions department at:

216.475.8880

20265 Emery Road

North Randall, OH 44128



A MeMber of the

Serving with Pride. communicarehealth.com

A MeMber of the

Serving with Pride.

• Private, cable-ready rooms available

• All meals prepared by our facility Chef

• Life enrichment planned activities and wellness programs

• Complimentary salon services

• 24-hour nursing care supervision

• Housekeeping and laundry services

• Scheduled transportation to physician appointments

• In-house smoking lounge

1835 Belmore Road East Cleveland, OH 44112


216.268.3600

F or est Hills Blvd.

I-90

Terrace Road

Mayfield Road

LeeRo a d

Euclid Avenue Eddy Road

E. 152

Coit

Huron

Cleveland

Clinic

Candlewood Park


A MeMber of the

Serving with Pride.

Did you know that caregiver burnout is one of the leading causes of Stress and Sleeplessness?

Caring for your loved one is a very difficult yet rewarding job. There is a program at Candlewood Park Healthcare Center that can assist you in taking that much needed break and/or vacation.

It’s called a Respite Stay.

Please contact Angie Jinna, Director of Admissions to request more information

216.761.2207

Don’t let the summer go by without taking a break for yourself.


A MEMBER OF THE

Serving with Pride.

• Private, cable-ready rooms available

• All meals prepared by our facility Chef

• Life enrichment planned activities and wellness programs

• Salon services

• 24-hour nursing care supervision

• Housekeeping and laundry services

• Scheduled transportation to physician appointments

• Therapies On-site: PT, OT, ST & IV

4301 Clime Road, NorthColumbus, OH 43228


614.276.4400

270

Geo

rges

ville

Rd

Clime Rd. N

Sullivant Ave

Sullivant Ave

Clime Rd

Hall Rd

Jack

Nic

klau

s Fw

y

Columbus Healthcare Center

A MEMBER OF THE

Serving with Pride.communicarehealth.com

Did you know that caregiver burnout is one of the leading causes of stress and sleeplessness?

Caring for your loved one is a very difficult, yet rewarding job. There is a program at Columbus Healthcare Center that can assist you in taking that much needed break and/or vacation.

It’s called a Respite Stay.Don’t let time go by without taking a break for yourself.

Please contact our admissions office to request more information.

614.276.4400

28


A MeMber of the

Serving with Pride.

• Secured Alzheimer’s and Dementia Care

• Secured Behavioral Unit

• Ventilator Unit

• 24-Hour Intermediate, Skilled and Subacute Care

• Oncology Care

• Hospice Care

• Respite Care

• Recreation & Specialized Activities

• Parenteral & Enteral Nutrition

• On-Site Inpatient & Outpatient Dialysis Center Operated by Fresenius Medical Care

• Secured Outdoor Access ...and much more!

To schedule a tour, call our admissions office at

614.445.8261


2000 Regency Manor CircleColumbus, OH 43207


A MeMber of the

Serving with Pride.

of our residents and families would recommend us to others!

All of these patients have made significant improvements through our program and returned home.

Visit Regency Manor

and become a success, too!

100%Data gathered from satisfaction surveys 10/01/11 through 12/31/11 from patients discharged home from our facility.


A MeMber of the

Serving with Pride.

Our Services:• Comprehensive Rehabilitation

Including: Physical, Occupational

and Speech Therapy

• Skilled Nursing Care• Post-Operative Orthopedic Care• Post-Surgical Recovery• Wound Care Management• Cardiac Rehabilitation

• Skilled Medical Services ...and much, much more!

Features:• Restaurant-Style Dining• Free Wi-Fi™• Activities 7 Days a Week• Therapy Available

7 Days a Week• Wii™ Therapy• Discharge

Planning Services

For more information,

call our admissions

department at:

330.645.0200


670 Jarvis Road

Akron, OH 44319

Mad

era

Ave

nue

Col

in D

rive

Jarvis Road

Arlington Ridge Road

Pebble Creek

5 STAR R AT I N G


f a c i l i t y &

Quality R a t i n g

Visit Pebble creek

and become a success, too!

Based on Five Star CMS rating System

A MeMber of the

Serving with Pride.


Did you know that caregiver burnout is one of the leading causes of Stress and Sleeplessness?

Caring for your loved one is a very difficult, yet rewarding job. There is a program at all of our CommuniCare Centers that can assist you in taking that much needed break and/or vacation.

Don’t let the time go by without taking a break for yourself.

It’s called a

Respite Stay.

&

Aristocrat Berea Skilled Nursing & Rehab Center

Baldwin Health Center

Berea Alzheimer’s Care Center

Candlewood Park Healthcare Center

Chardon Healthcare Center

Cityview Nursing & Rehab Center

Copley Health Center

Crestwood Care Center

Falling Water Healthcare Center

Grande Pointe Healthcare Community

Greenbriar Healthcare Center

Greenbrier Healthcare Center

Hanover Healthcare Center

Kent Healthcare Center

Northwestern Healthcare Center

Pebble Creek

Pine Valley Care Center

Wexford House Nursing & Rehabilitation Center

Wyant Woods Care Center

MeMberS of the

Serving with Pride.

Did you know...?

Reflects clinical data from year-to-date


CommuniCare has higher recovery rates with discharge to private home residences compared to the national averages!

Cardiac Recovery

52.1% compared to the National average of 42.3%

Pulmonary Recovery


Orthopedic Recovery


Stroke Recovery



Standard material either company-wide

or customized for each facility with

its outcomes

Outcomes Postcards


A MeMber of the

Serving with Pride.


440.234.0454


49 Sheldon Road Berea, OH 44017

Berea Alzheimer’s Care Center is more than a hall or a wing, we are an entire building dedicated to the well-being of our exclusively Alzheimer’s/Dementia residents. Not only does our staff receive specialized Alzheimer’s/Dementia training, but our facility is fully equipped to provide quality care for our residents.

Our 50-bed home ensures that your loved one will not get overwhelmed in the bustle of a larger facility. We have a spacious wandering circle that allows residents a functional outlet during wandering stages. Our outdoor courtyard allows our residents to visit with their family in a secure environment.

BereaAlzheimer’sCare Center

237

237Sheldon Rd

Bryant Ave

Bur

ton

Dr

W V

ance

y D

r

E Va

ncey

Dr

Riveredge Pkwy

Berea F

wy

N Ro

cky

Rive

r Dr

IX Center DrWe strive to make every stay at Berea Alzheimer’s Care Center one that is comfortable and beneficial. Our life-enriching, therapeutic activity programming is customized to fit our residents’ abilities and needs. We are Medicare and Medicaid certified, provide skilled nursing as well as intermediate care and offer respite and short-term stays.


A MeMber of the

Serving with Pride.

Let us

49 Sheldon Road

Berea, OH 44017

440.234.0454

Congratulations on Another

ohio Department of health

Deficiency free

Survey2010 & 2011oDh Deficiency free facility


29


Specialty Services Collateral

Specialty ServicesAmputee Rehabilitation

Diabetes

Stroke Therapy

Wound Care

Renal Care

Respite

Vent

Dialysis

Beacon 360

Alzheimers

Orthopaedic

Cardiac

OmniVR™

V-Stim

Techomi

Alter G®

Geriatric

Our TeamWho We Are

communicarehealth.com communicarehealth.com

Rehabilitation Services Our Physical and Occupational Therapists are trained in the unique rehabilitation challenges facing recent amputees, including wound healing, stump shaping and re-learning how to perform activities of daily living.

Orthotic and Prosthetic Services Our partner, Mid Atlantic Prosthetics, visits weekly to evaluate potential and current clients. A certified Prosthetist oversees the design and fit of each custom-made orthotic and prosthesis.

Mental Health Services To address adjustment issues, altered self-image, depression and the grieving process, as well as other issues that may surface during rehabilitation.

Dietitians To ensure dietary requirements are being met for optimal recovery.

Wound Care Specialist A collaborative approach with weekly evaluations by a Wound Care Physician, along with daily visits by a certified Wound Care Nurse ensure treatments are completed in a timely manner and recovery is streamlined.

Pain Management A Physician certified in pain management is available to address specific pain issues associated with recent limb loss.

Physiatrist A board-certified Physiatrist rounds weekly at our center and consults with attending physicians and rehabilitation staff on appropriate plans of care for our amputee patients.

Specially Trained Clinicians All of our nursing professionals, as well as our general staff, have been trained in the specific rehabilitation needs of our amputee population.

Fayette Health and Rehabilitation Center is a 174-bed facility located in the heart of Baltimore City, minutes from the Inner Harbor and within a 10-mile radius of seven major hospital centers. We are Medicare and Medicaid certified, and have contracts with many leading private insurance carriers. We care for individuals who may not be able to tolerate the intensive rehabilitation of an acute rehabilitation center, but would benefit from the specialized services of a dedicated inpatient amputee rehabilitation program.

Program Highlights

• Therapy available 7 days a week

• Interdisciplinary approach to sub-acute rehabilitation

• Monthly support groups for patients and caregivers

• Amputee Coalition of America member

• Specially trained staff and clinicians

• Family/caregiver training and education

• Comprehensive discharge planning

• Peer visitor program

• Community referrals for successful re-entry


Amputee Rehabilitation Program

Our P hilosophyThe Amputee Rehabilitation Program at Fayette believes that healing the body requires an orchestrated effort by every discipline. Our comprehensive approach involves pre- and post-surgical interventions by a team of professionals focused on the clinical, psychological and rehabilitative components unique to each individual.

To make a referral or to learn more about our program,

contact our Admissions Department at:

410.727.3947 or 410.530.9248.

Clinical Nurse Liaisons are available for on-site evaluations

and to assist with the discharge process.

Fayette Health & Rehabilitation Center1217 W. Fayette Street • Baltimore, MD 21223

T: 410.727.3947 • F: 410.727.4062

A MeMbeR oF tHe

A MeMbeR oF tHe

Serving with Pride.

Serving with Pride.

Specialty Services Brochure 11x8.5 (flat size) 5.5x8.5 (folded size)

Accepted Payment SourcesSuccess Stories

Admissions accepted 24 hours a day, 7 days a week.

Medicare/Medicaid Certified

We contract with all major insurance carriers, and accept an array of pay resources, ensuring complete coverage. These include, but are not limited to:

• Private Pay • Medicare • Medicaid\Pending • Aetna • Anthem • Buckeye • Cigna • Hometown • Humana • Medical Mutual • Care Source • Molina • Wellcare • United Healthcare • Wellcare

Our Community

Billy had been living independently with his wife when a fall led to a brief hospital stay. From the hospital he was discharged to a nursing community where Billy’s wife was told to plan funeral arrangements because his prognosis was poor. Within two months of extensive therapy and dedication, Billy was able to return home to his wife, walking independently and completing all of his self-care with minimal verbal cuing. His wife describes his journey to recovery as one “from despair to hope. It was like seeing someone almost dead come back to life!”

David began to show significant signs of a decline and was no longer able to stand or ambulate safely. He subsequently began participating in physical and occupational therapy. David worked hard, and slowly began to show improvement in strength and balance. With this improvement, he began to express his desire to be able to ambulate independently, and this quickly became a new goal. The therapists trialed David for several weeks without his wheelchair, and upon his discharge, he was released and his wheelchair was removed. His wife, Judy, is overjoyed. Judy has stated how wonderful it is for David to be able to walk up and give her a hug when she comes to see him.

Our dedicated team of therapists and clinicians provides skilled care to individuals with all levels of cognitive impairment. Our specialized services include, but are not limited to:

• Full-time dedicated physical, occupational and speech therapists offer therapy 6 days per week

• Orthopedic injuries

• Pulmonary/cardiac recovery

• Wound care management

• Intensive IV therapies

• Post-surgical recovery

• Dementia staging and program implementation (by a licensed speech-language pathologist)

• E-Stim therapies (electrical stimulation)

• Ultrasound

• WiiTM therapy

• NuStep


Specialized Rehabfor Alzheimer’s Program

KentHealthcare Center

1290 Fairchild Avenue

Kent, OH 44240

p: 330.678.4912 • f: 330.678.1040

The journey home starts with a single step...contact us today and we will be happy to walk

you through every step of the way.

A MEMBER OF THE A MEMBER OF THE

A MEMBER OF THE

Whether due to a hip or knee replacement, heart attack, stroke, or just general weakness, our goal is to get you home safely and to provide all needed assistance for the caregiver. Focused on providing excellence in Alzheimer’s Rehab Care, our skilled team of physical, occupational and speech therapists strives to meet all rehabilitation goals for the dementia patient. If your loved one is suffering from Alzheimer’s or other related dementias, allow our family to prove to you why we are the experts in Alzheimer’s Rehab Care.

Your Rehab-to-Home journey starts with us. Fairchild Rd

Fieldstone Dr

Silv

er M

eado

ws

Blv

d

Newcomer Rd

59

632

Graham Rd

KentHealthcare Center

Specialty Services Trifold8.5x11 (flat size) 3.85x8.5 (folded size)



A MeMber of the

Serving with Pride.


440.234.0454




237

237Sheldon Rd

Bryant Ave

Bur

ton

Dr

W V

ance

y D

r

E Va

ncey

Dr

Riveredge Pkwy

Berea F

wy

N Ro

cky

Rive

r Dr

IX Center Dr

• DistinctunitforNeurologicalpatients with specially trained clinicalnursingstaff

• Therapystaffthathasextensive experience with neuromuscular disorders

• Activitiesprogrammingdesignedtomeettheneedsofayoungerpopulation,aswell as those with physical limitations

• Supportgroupmeetingsweekly, led by mental health professionals

• Family/gameroomandactivities room with computer and internet access

• MultipleSclerosisresourcelibrary

• ActiveinvolvementwiththeMSsocietyandtheMellenCenter

• Largeoutdoorpatioareawithpatio tables, umbrellas and seating

• Indoor/outdoordesignatedsmokingareas

Here’s What We Offer:


A MeMber of the

Serving with Pride.

Neuromuscular Program

Aristocrat Berea Skilled Nursing and Rehabilitation Center has established a program to help those diagnosed with a neuromuscular disorder, such as Multiple Sclerosis, Parkinson’s, Huntington’s and others, receive the care and extra support that they need to live up to their greatest potential.

440.243.4000

255 Front StreetBerea, OH 44017

30


Specialty Services

Collateral

Stroke Recovery Program:The Stroke Recovery Program has been created to provide intensive rehabilitation and quality care with evidence-based practice to optimize outcomes for stroke survivors.

A stroke is a disease of blood vessels in the brain and can result from obstructed blood flow to the brain (ischemic stroke) or a ruptured vessel or bleed in the brain (hemorrhagic stroke). Suffering from a stroke is a life-altering event in which the rehabilitation process is of the utmost importance in recovery.

Our rehabilitation team is dedicated to finding workable solutions to the most difficult situations. This task is accomplished by approaching every patient and family with ingenuity, perseverance and creativity, while motivating survivors to relearn basic skills that a stroke takes away. Our Team provides strategies to survivors and their caregivers so that they can address and overcome stroke-related disabilities.

The overall goal of the rehabilitation process is to improve function so the stroke survivor can become as independent as possible. Our Team’s goal is to help restore a survivor’s quality of life, while at the same time assisting and educating their caregivers as active participants in their loved one’s plan of care.

OuR STROke RecOveRy PROgRAm TARgeTS: • Inability to Walk • Weakness • Balance Deficits • Sensory Deficits • Problems with Activities

of Daily Living • Bowel and Bladder Issues • Pain • Body and Spatial Neglect • Communication Deficits • Memory Deficits • Behavioral Changes • Depression • Nutrition Modifications • Swallowing and

Speech Deficits

Please call today at: 330.965.6432

• Educational Resources

• Patient and Caregiver Education/Training

• Home Assessments

• Orthotic Resources

• Outpatient Follow-Up Therapies (OT, PT, ST)

• Community Outings


Our Stroke Recovery Program offers different strategies such as mCIT and FES, as they have proven to be “key fronts” in capitalizing on neuroplasticity (the brain’s inherent ability to compensate for damaged neural pathways by making new connections in the brain). FES is a “facilitator” or “helper” in eliciting greater gains and better outcomes than exercise alone.


INTERvENTIONS INCLUDE: • Gait Training • Strengthening • Functional Electrical Stimulation (FES) • Modified Constraint-Induced Therapy

(mCIT) • Balance Retraining • Functional Activity Retraining • Bowel and Bladder Programs • Pain Management • Compensatory Mobility Strategies • Physical and Cognitive Therapeutic

“challenge” • Emotional Support • Nutritional Education • Rehabilitation Nursing • Medication Administration and

education • Caregiver Training and Education

MULTI-DISCIPLINARy TEAM: • Physician Services

• Rehabilitation Nursing

• Physical Therapy

• Occupational Therapy

• Speech Therapy

• Recreational Therapy

• Social Services

• Psychologist

• Physiatrist

• Dietary Counseling

SUCCESSFUL OUTCOMES OFTEN DEPEND ON:

• Severity of Stroke, Type and Location

• Health Prior to Stroke

• Patient Outlook and Involvement with Therapies and Recommended Plan of care

• Caregiver/Family Support


Stroke Recovery ProgramTo make a referral or to learn more about our program,


410.727.3947 or 410.530.9248.




T: 410.727.3947 • F: 410.727.4062

A MeMbeR oF tHe

A MeMbeR oF tHe

Serving with Pride.

Serving with Pride.

A Comprehensive Program and Aggressive Rehabilitation

To learn more about our

Rehabilitation’s Stroke Recovery Program, make

a referral or schedule

an appointment, please

call 330.xxx.xxxx. Referrals may be made

by a hospital, patient/

caregiver or your

healthcare professional.

We accept admissions

from home.


A MeMber of the

Serving with Pride.

Typical Patient Diagnosis Includes:

• Stroke

• Deconditioning as a result of age or comorbidity

• Head and neck cancer post radiation and/or surgery

• Various other neuromuscular disease processes (e.g. Parkinson’s, ALS, etc.)

Visit us and see how we make a difference in the lives of our residents.

330.837.1741

435 Avis Avenue NW

Massillon, OH 44646

A patient is advised

to undergo VitalStim®

therapy when they

show signs of, or are

at risk for aspiration

and/or when they have

difficulty managing

their diet.


A MeMber of the

Serving with Pride.


330.659.6166



What is VitalStim® Therapy? FDA cleared method of rehabilitating swallowing capability using neuromuscular electrical stimulation (NMES) with concurrent exercise therapy.

What is NMES? Small electrical pulses are delivered to impaired muscle groups through surface electrodes applied over the neck. The pulses induce muscle contractions leading to increased strength and speed of contraction and improved endurance.

VitalStim® Therapy


Folded Brochure 11x8.5 (flat size) 5.5x8.5 (folded size)


Our Facility

About PPP

Who We ArePine Valley Care Center offers specialty programs focusing on the skilled rehabilitation needs of patients with Alzheimer’s or other related diseases.

Our Services:• Comprehensive Rehabilita tion:

Physical Therapy Occupational Therapy Speech Therapy Advanced Modalities

• 24-Hour Skilled Nursing Care

Stroke Care IV Treatment Wound Management Post-Surgical Care Orthopedic Care Cardiac Care Respiratory Care Diabetes Management Cancer Care Tube Feeds Pain Management Pulmonary Care ...and much more!

Medicare/Medicaid Certified.

Preservation stands for preserving the resident’s current abilities and identity. Care is “person-centered” and special attention is given to ensure that the individual’s past is still a part of their present. The environment is home-like and familiar; stimulating, yet calm. And as a secured unit, it offers free mobility and sensory activity.

Purposeful activities will be provided daily by the Life Enrichment Coordinators. These include, arts, games, reminiscing, Montessori/tasks, sensory stimulation, food prep/programming and socials. Innovative activities vary day to day.

Unique to the Memory Lane unit at Pine

Valley Care Center is the Preservation,

Purpose, and Pace Program (PPP). It’s a

program that is ever changing to meet

the needs of our residents. The program

creates an “ebb and flow” to the day,

promoting times for physical and mental

stimulation and also downtime and rest.

Pace stands for the “flow” and routine of the day, the fusion of activities of daily living and daily leisure. Personal care and activities are intermeshed to fit the resident’s needs. The Memory Lane staff works as a team to ensure a rhythm that is comfortable and flexible. The activities change day to day, even hour to hour to ensure a flow that is most therapeutic.

Pine Valley Care Center staff embraces the vision of Preservation, Purpose, and Pace to ultimately improve the quality of life for Memory Lane residents.


Geriatric Behavioral Rehabilitation Program

Our P hilosophyPine Valley Care Center believes that healing the body requires an orchestrated effort by every discipline. Our comprehensive approach involves pre- and post-surgical interventions by a team of professionals focused on the clinical, psychological and rehabilitative components unique to each individual.

To make a referral or to learn more about our program, contact our Admissions Department at:

330.659.6166

Clinical Nurse Liaisons are available for on-site evaluations and to assist with the discharge process.

A membeR of theA membeR of the

Pine Valley Care Center4360 Brecksville Road Richfield, OH 44286

T: 330.659.6166 F: 330.659.2944

31


A MeMber of the

Serving with Pride.

Typical Patient Diagnosis Includes:

• Stroke

• Deconditioning as a result of age or comorbidity

• Head and neck cancer post radiation and/or surgery

• Various other neuromuscular disease processes (e.g. Parkinson’s, ALS, etc.)

Visit us and see how we make a difference in the lives of our residents.

330.837.1741

435 Avis Avenue NW

Massillon, OH 44646

A patient is advised

to undergo VitalStim®

therapy when they

show signs of, or are

at risk for aspiration

and/or when they have

difficulty managing

their diet.


A MeMber of the

Serving with Pride.


440.234.0454




237

237Sheldon Rd

Bryant Ave

Bur

ton

Dr

W V

ance

y D

r

E Va

ncey

Dr

Riveredge Pkwy

Berea F

wy

N Ro

cky

Rive

r Dr

IX Center Dr

• DistinctunitforNeurologicalpatients with specially trained clinicalnursingstaff

• Therapystaffthathasextensive experience with neuromuscular disorders

• Activitiesprogrammingdesignedtomeettheneedsofayoungerpopulation,aswell as those with physical limitations

• Supportgroupmeetingsweekly, led by mental health professionals

• Family/gameroomandactivities room with computer and internet access

• MultipleSclerosisresourcelibrary

• ActiveinvolvementwiththeMSsocietyandtheMellenCenter

• Largeoutdoorpatioareawithpatio tables, umbrellas and seating

• Indoor/outdoordesignatedsmokingareas

Here’s What We Offer:


A MeMber of the

Serving with Pride.


330.659.6166



What is VitalStim® Therapy? FDA cleared method of rehabilitating swallowing capability using neuromuscular electrical stimulation (NMES) with concurrent exercise therapy.

What is NMES? Small electrical pulses are delivered to impaired muscle groups through surface electrodes applied over the neck. The pulses induce muscle contractions leading to increased strength and speed of contraction and improved endurance.

VitalStim® Therapy


A MeMber of the

Serving with Pride.

Neuromuscular Program

Aristocrat Berea Skilled Nursing and Rehabilitation Center has established a program to help those diagnosed with a neuromuscular disorder, such as Multiple Sclerosis, Parkinson’s, Huntington’s and others, receive the care and extra support that they need to live up to their greatest potential.

440.243.4000

255 Front StreetBerea, OH 44017

Stroke Recovery Program:The Stroke Recovery Program has been created to provide intensive rehabilitation and quality care with evidence-based practice to optimize outcomes for stroke survivors.

A stroke is a disease of blood vessels in the brain and can result from obstructed blood flow to the brain (ischemic stroke) or a ruptured vessel or bleed in the brain (hemorrhagic stroke). Suffering from a stroke is a life-altering event in which the rehabilitation process is of the utmost importance in recovery.

Our rehabilitation team is dedicated to finding workable solutions to the most difficult situations. This task is accomplished by approaching every patient and family with ingenuity, perseverance and creativity, while motivating survivors to relearn basic skills that a stroke takes away. Our Team provides strategies to survivors and their caregivers so that they can address and overcome stroke-related disabilities.

The overall goal of the rehabilitation process is to improve function so the stroke survivor can become as independent as possible. Our Team’s goal is to help restore a survivor’s quality of life, while at the same time assisting and educating their caregivers as active participants in their loved one’s plan of care.

OuR STROke RecOveRy PROgRAm TARgeTS: • Inability to Walk • Weakness • Balance Deficits • Sensory Deficits • Problems with Activities

of Daily Living • Bowel and Bladder Issues • Pain • Body and Spatial Neglect • Communication Deficits • Memory Deficits • Behavioral Changes • Depression • Nutrition Modifications • Swallowing and

Speech Deficits

Please call today at: 330.965.6432

• Educational Resources

• Patient and Caregiver Education/Training

• Home Assessments

• Orthotic Resources

• Outpatient Follow-Up Therapies (OT, PT, ST)

• Community Outings


Our Stroke Recovery Program offers different strategies such as mCIT and FES, as they have proven to be “key fronts” in capitalizing on neuroplasticity (the brain’s inherent ability to compensate for damaged neural pathways by making new connections in the brain). FES is a “facilitator” or “helper” in eliciting greater gains and better outcomes than exercise alone.


INTERvENTIONS INCLUDE: • Gait Training • Strengthening • Functional Electrical Stimulation (FES) • Modified Constraint-Induced Therapy

(mCIT) • Balance Retraining • Functional Activity Retraining • Bowel and Bladder Programs • Pain Management • Compensatory Mobility Strategies • Physical and Cognitive Therapeutic

“challenge” • Emotional Support • Nutritional Education • Rehabilitation Nursing • Medication Administration and

education • Caregiver Training and Education

MULTI-DISCIPLINARy TEAM: • Physician Services

• Rehabilitation Nursing

• Physical Therapy

• Occupational Therapy

• Speech Therapy

• Recreational Therapy

• Social Services

• Psychologist

• Physiatrist

• Dietary Counseling

SUCCESSFUL OUTCOMES OFTEN DEPEND ON:

• Severity of Stroke, Type and Location

• Health Prior to Stroke

• Patient Outlook and Involvement with Therapies and Recommended Plan of care

• Caregiver/Family Support


Stroke Recovery ProgramTo make a referral or to learn more about our program,


410.727.3947 or 410.530.9248.




T: 410.727.3947 • F: 410.727.4062

A MeMbeR oF tHe

A MeMbeR oF tHe

Serving with Pride.

Serving with Pride.

A Comprehensive Program and Aggressive Rehabilitation

To learn more about our

Rehabilitation’s Stroke Recovery Program, make

a referral or schedule

an appointment, please

call 330.xxx.xxxx. Referrals may be made

by a hospital, patient/

caregiver or your

healthcare professional.

We accept admissions

from home.


Folded Brochure 11x8.5 (flat size) 5.5x8.5 (folded size) LifeStyles

Collateral

Specialty Services Collateral

32


Miscellaneous Collateral

DATE/TIME BP* HR** (pulse)

5/25/11 at 8pm 130/84 Hg 81 beats/min.

DATE/TIME BP* HR** (pulse) DATE/TIME BP* HR** (pulse)

BP* | Blood Pressure / HR** | Heart Rate

Exam

ple


American Heart Association RECOMMENDED BLOOD PRESSURE LEVELS:

Blood Pressure Category

Systolic(mm Hg)

Diastolic (mm Hg)

Normal less than 120 & less than 80

Prehypertension 120 – 139 or 80 – 90

High

Stage 1 140 – 159 or 90 – 99

Stage 2 160 or higher or 100 or higher

Bel PreSilver Spring 301.598.6000

BridgePark Baltimore

410.542.5306

Ellicott CityEllicott City

410.461.7577

Fayette HealthBaltimore

410.727.3947

ForestvilleForestville

301.736.0240

Fort WashingtonFort Washington

301.292.0300

Marley NeckGlen Burnie

410.768.8200

South RiverEdgewater

410.956.5000 MEMBERS OF THE

MEMBERS OF THE

Serving with Pride.Serving with Pride.

Tracker

Blood Pressure Card 9x4 (flat size) 3x4(folded size)


Care Transition Manager Services

• Balance patient goals with healthcare coverage.

• Review and reconcile medication lists received in multiple settings.

• Assist with patient-physician communication.

• Communicate with primary care physician during transitions and schedule follow-up appointments.

• Provide patient education to increase literacy of the patient’s diagnosis and medication.

• Coordinate care between providers of home- and community-based services, such as Home Health, Durable Medical Equipment, Meals on Wheels and more.

• Schedule follow-up phone calls to support patient and family for 30 days after transition back home.

What is Transitions?Transitions by CommuniCare is an initiative whereby a dedicated nurse focuses on the coordination of care for patients who are undergoing short-stay recovery and rehabilitation in a skilled nursing center. A care transition manager (CTM) is dedicated to ensuring that his/her patient’s goals are best achieved to reach the highest level of independence.

How Does it Work?The CTM works with the Care Team to provide support, education, coaching, care management and care coordination of the patient as it relates to the transition of care from a hospital to a post-acute center, or from a post-acute center back home into a community-based setting.

Our main goal is to provide patient-centered, coordinated care for the patient and family. The CTM’s focus is on assisting with communication and coordination between physicians, service providers, care providers and families for healthy transitions between multiple settings.

Success StoriesWooster and his cowboy bootsWooster* decided he was ready to go home (wearing cowboy boots, making his gait unsteady) even though he had not tackled the stairs in physical therapy. Wooster was a retired marine and not used to having his plans altered. The staff did not want this patient to return home against medical advice, yet wanted to respect patient choice. The CTM intervened and reviewed Wooster’s goal with him: to be able to climb up six steps in order to enter his home. On reflection, he decided to stay until his personal goal of getting up six steps was reached, and even gave up his cowboy boots for more practical footwear! The CTM saw him later in the week, and he told her he had accomplished two steps and was looking forward to going home when he could complete all six steps.Transitions assisted Wooster in making a healthy decision, so that when he got home, he could stay home. A MEMBER OF THE


Transitionsby

CommuniCare

Patty spikes a feverPatty transitioned home from a CommuniCare nursing center with a solid plan in place for home health service, completed medication reconciliation and a physician follow-up appointment made. The CTM made a call to the patient 24 hours after transition home, and the patient reported symptoms of chills and a fever. The problem was that her follow-up physician appointment was scheduled for one full week later, and the home health nurse would not visit her for another 24 hours. Patty was alone. The care transition manager contacted the doctor immediately to report Patty’s symptoms to him directly, and got Patty an appointment that same day!Thanks to Transitions, early intervention successfully helped Patty avoid an unnecessary trip to the emergency room, just one day after returning home.

Veronica got her two weeks of careVeronica’s insurance company planned a cut date for her care on Tuesday; however, her CTM was not comfortable with her returning home because her personal goals were not attained. The CTM felt that Veronica was not stable enough to transition back home. The CTM called the specialist and was unable to get an appointment with the specialist until that Thursday. The insurance company thereafter agreed to cover her stay until after the appointment. Once Veronica saw the specialist, it was determined that indeed she needed additional care, and her care was extended two additional weeks for a safe transition home! Thanks to Transitions, Veronica received the extra care she needed to get back home and stay home safely.

* Names have been altered to protect patient confidentiality.

Coordinating care one patient

at a time.


I have chosen to continue my care at

with Dr. Valji Munjapara

18840 Falling Water Road • Strongsville, OH 44136

440.238.1100


A MEMBER OF THE

Serving with Pride.

Doctor Tent Card 3x5 (flat size) 3x2.5 (folded size)

Jill Barry, M.D.Internal Medicine & Vascular Medicine

p: 216.475.8880f: 216.587.4806

20265 Emery RoadNorth Randall, OH 44128

I usually round on my patients at Suburban on

“Specializes in orthopedic and stroke rehabilitation”

At Wyant Woods, our professional and experienced staff is dedicated to helping you get back on your feet. As a facility, we offer methods of rejuvenating both your mind and body. As individuals, we offer compassion, help and round-the-clock care. If short-term rehabilitation is what it takes to get you back to feeling your best, we want to help, and we want to construct a plan that is catered specifically to you.

Our therapy department consists of Physical, Occupational and Speech therapies. With methods such as vital and electric stimulation, diathermy, ultrasound and the Wii Gaming System, therapy gets you back on your feet and can even be fun. Our experienced therapists are committed to improve your ability to function on your own, allowing you to feel like your self and enjoy your life again.

Please do not hesitate to contact us with any questions or needs you may have. We appreciate your trust in us for the care of your loved ones.

Feel likeyourself again.WE SPECIALIZE IN COMPREHENSIVE REHABILITATION

Name: Date:

Diagnosis:

1 Independent2 Stant By Assist

Cognition

Dysphasia

Bathing

Dressing/Grooming

Restroom/Hygiene

Gait

Assistive Device

Distance

Assistance

Transfers

Weight BearingRestrictionBalance

Strength

LE

UE

Endurance

Admission Date Discharge Date

3 Contact Guard Assist 4 Minimal Assist5 Moderate Assist

6 Maximum Assist7 Dependent

RATING KEY

330.836.7953

About usWyant Woods Healthcare Community offers a continuum of care, which includes: skilled nursing care, intermediate care, cardiac recovery care and wound care. We are also proud of our Beacon Rose Behavioral Services Unit and Lighthouse Alzheimer’s Unit, both secured.

MORE WAYS WYANT WOODS CARES

• Long & Short-Term Care

• 24-Hour Skilled

Nursing Care

• Medicare and

Medicaid Certified

• Hospice Care

• Pain Management

• Most Insurances Accepted

Take I-77 North to Miller/Ridgewood Rd. Exit. At the exit ramp, continue to go straight through the intersection on Miller Rd. Turn right onto the second street, Waltham. Turn left onto Wyant Woods.

200 Wyant Road Akron, OH 44313P: 330.836.7953 F: 330.836.6806


Therapy ProgramA LOOK AT

Patient Recovery

75

Recovery Progress Brochure11x8.5 (flat size) 5.5x8.5 (folded size)

33


Print and Digital Ads

Bel Pre2601 Bel Pre Road • Silver Spring, MD 20906

301.598.6000

BridgePark 4017 Liberty Heights Avenue • Baltimore, MD 21207

410.542.5306

Ellicott City3000 N. Ridge Road • Ellicott City, MD 21043

410.461.7577

Fayette Health1217 W. Fayette Street • Baltimore, MD 21223

410.727.3947

Forestville7420 Marlboro Pike • Forestville, MD 20747

301.736.0240

Fort Washington12021 Livingston Road • Ft. Washington, MD 20744

301.292.0300

Marley Neck7575 E. Howard Road • Glen Burnie, MD 21060

410.768.8200

South River144 Washington Road • Edgewater, MD 21037

410.956.5000

We’re Proud to Serve You -

(and not afraid to show it).

800.989.7337communicarehealth.com


9350 Green Park Road • St. Louis, MO 63123SCHEDULE A TOUR BY CALLING 314.845.0900

• Private Suites

• Salon Services

• Restaurant Style Dining

• Advanced Therapies Gym

• Short-Term Rehabilitation

• Specialized Therapies

O N T H E C A M P U S O F

Advance 360 brings care to the next level.Our sophisticated facility is completely dedicated to post-hospital and physical rehabilitation for you or your loved one.

250 New Florissant Rd S Florissant, MO 63031

314.838.2211

Stop in and check out what Crystal Creek has to offer!We specialize in the following areas:

A MEMBER OF THE

A MEMBER OF THE

Serving with Pride.

• Rehabilitation Therapy• Short-Term Care• Long-Term Care• Hospice Care• Dementia Care

Heal Faster. Home Sooner.


CommuniCare Family of CompaniesICF/MR CENTERS

Admissions Accepted 24 Hours a Day, 7 Days a Week

Aristocrat BereaBEREA, OH

440.243.4000

Pine GrovePARMA, OH

440.888.1320

MEMBERS OF THE

We’re Proud to Serve You - (and not afraid to show it).

• Rehabilitation Therapy

• Short-Term Care

• Long-Term Care

• Hospice Care


MEMBERS OF THE

Specializing in: Admissions

24/7


MEMBERS OF THE

Serving with Pride.

Specializing in:• Rehabilitation Therapy• Short-Term Care

• Long-Term Care• Hospice Care

We’re Proud to Serve You - (and not afraid to show it).

Admissions

24/7

34

With best wishesfor a happy New Year!


May the New Year bring you everything you wish for.


Happy Holidays!


MEMBERS OF THE

Ohio Locations:Advanced Specialty Hospitals of Greenbriar Rehabilitation

Advanced Specialty Hospitals of Toledo (LTACH)Aristocrat Berea Skilled Nursing and Rehabilitation Center

Berea Alzheimer’s Care CenterBridgePort Healthcare Center

Burlington House Rehabilitative and Alzheimer’s Care CenterCandlewood Park Healthcare Center

Chardon Healthcare CenterCityview Nursing and Rehabilitation Center

Columbus Healthcare CenterCommuniCare at Waterford Commons

CommuniCare of Clifton Postacute and Rehabilitation CenterCopley Health Center

Crestwood Care CenterFalling Water Healthcare Center

Grande Pointe Healthcare CommunityGreenbriar Healthcare Center and Commons at Greenbriar

Greenbrier Senior Living CommunityHanover Healthcare Center

Kent Healthcare CenterLake Pointe Health Center

Northwestern Healthcare CenterOak Grove Healthcare Center

Pebble CreekPine Grove Habilitation Center

Pine Valley Care CenterRegency Manor Rehabilitation and Subacute Center

Riverside Nursing and Rehabilitation CenterSuburban Pavilion Nursing and Rehabilitation Center

Wood Glen Alzheimer’s CommunityWyant Woods Care Center

Maryland Locations:Bel Pre Health and Rehabilitation Center

BridgePark Healthcare CenterEllicott City Healthcare Center

Fayette Health and Rehabilitation CenterForestville Health and Rehabilitation Center

Fort Washington Health and Rehabilitation CenterMarley Neck Health and Rehabilitation CenterSouth River Health and Rehabilitation Center

Missouri Locations:Green Park Senior Living

Crystal Creek Health and Rehabilitation Center

Pennsylvania Locations:Baldwin Health Center

Wexford Healthcare Center


Happy Holidays!

MEMBERS OF THE

























Happy New Year!


























MEMBERS OF THE

Happy Holidays!


MEMBERS OF THE


























Holiday Cards

Double-Sided Cards 7x10 (flat size)

7x5 (folded size)

35

REGISTRATION 4:30 - 5:00 pm

PRESENTATION 5:00 - 6:00 pm

PRESENTER Kris Kuhlman, LSW, LNHA, MBA/HCM

ONE CEU CREdIT HOUR FOR

“EtHiCS for tHErApiStS” CEU and Dinner

RSVP at 330.807.6281

Join us for

Thursday, November 1, 2012


A MEMBER OF THE

Physical Therapists Occupational Therapists

CEUs

Other Events, Invitations and Save-the-Dates

Double-Sided Postcards 5.5x8.5 (self-mailed or handout)

A MEMBER OF


1290 Fairchild Avenue • Kent, OH 44240330.678.4912

This offering, “Ohio Nursing Law & Rule,” number R-0258, has been approved for 1.0 contact hours by the Ohio Board of Nursing through the OBN approver unit at Omnicare Great Lakes Region, Division of Education. OBN approver number OBN-009-093. This is a Category A presentation and satisfies the requirement for license renewal.

UPON COMPLETION THE LEARNER WILL BE ABLE TO:1. Relate the process of nursing law formation in the State of Ohio. 2. Relate the essential components of the Nurse Practice Act

and the Rules of the Board. 3. Discuss Section 4723.28 of the ORC, offenses.

May 16, 2012Registration Begins – 7:30 am

Program – 8:00 - 9:00 am

PRESENTED BY: Eileen D’Aurelio, RNOmnicare Pharmacy

RSVP by Friday, May 11 to Heather Moone or Natalie Walczak at 330.678.4912

For a

May 16, 2012

1290 Fairchild Avenue • Kent, OH 44240

Nursing Law CEU

Turkey GiveawayJoin us for our annual


A MeMber of the

Serving with Pride.

Already have your holiday turkey? Pick one up anyway and donate it to your favorite charity, church or a family in need.

at bridgePark healthcare Center

your pick-up center is:

Date/time:

CommuniCare Liaison contact is:

Phone number:

4017 Liberty Heights AveBalitmore, MD 21207

Take a tour and receive a complimentary turkey! It’s our way of saying thank you for your partnership and commitment to caring.

Memorial Service

P lease join us...For this special time to remember

your loved ones!

Sunday, March 3, 20132:00 pm

Refreshments will be served.


A MEMBER OF THE

Serving with Pride.

RSVP by Sunday, February 24 to Diane Fleming at

412.885.8400

1717 Skyline Drive Pittsburgh, PA 15227

CHS13-027-Baldwin Memorial Service Flyer.indd 1 1/29/13 5:23 PM


A MEMBER OF THE

Serving with Pride.

Need a Quick Admit to SNF?

Are you in need of immediate assistance? Do you need quick placement from the Emergency Room or Physician Offices?

Baldwin Health Center admits patients 24/7

To tour our facility, make a referral or for more information, please call Admissions:

412.885.84001717 Skyline Drive Pittsburgh, PA 15227

For your After Hours Assistance, call Amy Trevino at

412.295.7603

or Kathy Dienert at

412.605.7756

CHS13-269-Baldwin-Direct Admit-handout_v1.0.indd 1 11/18/13 10:09 AM

36

Dr. John WAGNER

Dr. Nutan POSERIA

Dr. Renga PAKEEREE

Dr. Paul FERRAROMedical DirectorBoard Certified General & Laparoscopic Surgeon Wound Healing

Dr. Norman FRIEDMAN

Dr. Dean DEPERRO

Connecting All Your Healthcare Needs

At Kent Healthcare Center, all of your healthcare needs are taken care of by our staff of experienced professionals.

Premiere Medical Partners

Geriatrics, Family Medicine

Portage Internal Medicine

Geriatrics, Dementia, Internal Medicine

Psychiatrist Akron Neurology, Inc. Neurologist

Internal Medicine

These physicians are affiliated with some or all of the following hospital systems: Akron General Hospital • Edwin Shaw Rehab Institute Summa Western Reserve • Regency LTAC • Select Specialty LTAC

Summa Health Systems, Including: Robinson Memorial Hospital • St. Thomas Hospital Akron City Hospital • Barberton Hospital

Dr. Jeffrey SANDERSON

Rehabilitation Medical DirectorPhysiatrist, Therapy Rehabilitation


330.678.4912


A MEMBER OF THE

Multi-doctor bio flyer posted on the facility wall8.5x11


Standard materialcustomized for each individual and facility with its information

Staff Bios

Ned Nafziger, MDNed A. Nafziger, M.D. attended medical school and completed his residency in Physical Medicine and Rehabilitation at Case Western Reserve University School of Medicine.

Dr. Nafziger is board certified in Physical Medicine and Rehabilitation as well as Electrodiagnostic Medicine. He is also a licensed Physical Therapist and has been affiliated with the NeuroCare Center of Canton since 1996.

Director of Rehabilitation Services

435 Avis Avenue NW • Massillon, OH 44646P: 330.837.1741 • F: 330.837.1747


A MEMbER of THE JessicaPebble Creek proudly announces our

Concierge Service. In our continued

quest for great customer service, we

have added the position of concierge.

Jessica is here to attend to all of the things

that will make your stay with us a positive

experience. From getting that extra cup

of coffee or your favorite magazine, to

planning special events that will make you

feel at home, Jessica is here for you.

Concierge

670 Jarvis Road • Akron, Ohio 44319330.645.0200


a member of the

Kristen Parsell MSN, NP-C

Adult/ Geriatric Nurse Practitioner

To tour our facility, make a referral, or for more information, please call Admissions:

440.285.9400

ChardonHealthcareCenter

620 Water Street Chardon, OH 44024


A MEMBER OF THE

Programs and services available include:

• 24-hour nursing care

• Physical, occupational and speech therapy

• High acuity skilled nursing

• Wound care management

• Creative activities programming

We are proud to welcome Kristen Parsell to our team. A graduate of Case Western Reserve University’s Frances Payne Bolton School of Nursing, Kristen holds a Master’s in adult and geriatric nursing. She is experienced in hospice, oncology, cardiac care, hospital internal medicine, skilled rehabilitation and geriatric medicine in a long-term care environment.

Since her arrival, we have already seen a decrease in our return to hospital rates and an increase in our quality measures. We look forward to seeing what the future holds, as we continue to grow together.

Welcome!

CHS13-090-Chardon Nurse Practitioner Announcement_v2.1.indd 1 8/19/13 9:40 AM

Staff Announcement Rack Cards5x10

37

AT K E N T H E A LT H C A R E C E N T E R

February 24, 2011 4:00 - 7:00 pm

You Are Cordially Invited

TO CELEBRATE THE GRAND OPENING OF OUR NEW

HORS D’OEUVRES AND COCKTAILS

WILL BE PROVIDED

FOR YOUR ENJOYMENT


RSVP BY WEDNESDAY, FEBRUARY 16TH

TO 330.678.4912 OR [email protected]

1290 Fairchild Avenue • Kent, OH 44240(330) 678-4912


Join Us

February 24, 2011

RSVPs are appreciated:Michelle Rice at [email protected] or call 614.276.4400 by June 11, 2012

June 14, 2012 4:00 - 6:30 PM


4301 Clime Road North • Columbus, Ohio 43228

ON the CaMPuS Of the

You are Invitedto the Grand OpeninG of

Hors d’oeUvres and cocktails will be providedlive entertainment

a MeMBeR Of the

Open House Invitation (Style 1)



P lease Join Usfor our

OPEN HOUSE

314.845.0900 9350 Green Park Rd. St. Louis, MO 63123


On the Campus of

Green Park senior livinG



a mEmbEr Of tHE

On the Campus of Green Park senior living

We are proud to be a part of the community and are excited for you to see the difference our premier facility makes in rehabilitation!

9350 Green Park Rd. St. Louis, MO 63123


The Next Step in

Physical & Therapeutic

Rehabilitation is developed

by CommuniCare:

Serving with Pride.

August 26, 2013

3:00 - 7:00 pm

We hopeto see YOU tHErE

RSVP by Tuesday, August 24

314.960.7652

tHe newly renovatedpremier choice for progressive rehabilitation in St. Louis.

We are pleased to announce

Join us

a mEmbEr Of tHE

HoRS d’oeUVReS And cockTAilS will be PRoVided

liVe enTeRTAinmenT

1290 Fairchild Avenue Kent, OH 44240

330.678.4912

At K e n t H e A lt H c A r e c e n t e r

Grand Opening OF


Save The DateFebruary 24, 2011

4:00 - 7:00 pm

Save the Date

for the grand opening of


A MEMBER OF thE

RSVPs are appreciated:Michelle Rice at [email protected] or call 614.276.4400 by June 11, 2012

June 14, 2012 5:00 - 7:30 PM

301 Clime Road North • Columbus, Ohio 43228

on the campus of

Advance 360 and ARU Collateral

Open House Invitations

38

Digital Ads

Each campaign will be handled individually and customized for each facility with its

own messaging.

do our Baltimore Olympians and BridgePark Nurses have in common?


JOB FAIR:

Or apply here:prideinpurpose.com

BridgePark Healthcare Center4017 Liberty Heights Avenue

Baltimore, MD 21207

We are currently searching for RNs & GNAs

with ventilator unit experience.

Wednesday August 15, 2012

8 am - 4 pmCome to Our Job Fair:

$5000 sign-on bonus*

Pride, Purpose & an Unwavering Commitment to Excellence.

*Bo

nus

Ava

ilab

le t

o Q

ualifi

ed R

Ns

do our Baltimore Olympians and BridgePark Nurses have in common?Pride, Purpose & an Unwavering Commitment to Excellence.If you’ve got what it takes to be a champion, we want you to join our team. communicarehealth.com

BridgePark Healthcare Center4017 Liberty Heights Avenue • Baltimore, MD 21207

We are currently searching for RNs & GNAs with ventilator unit experience.

Wednesday • August 15, 2012 • 8 am - 4 pm

Or apply here:prideinpurpose.com

COME TO OUR JOB FAIR:$5000

sign-on bonus*

*Bonus Available to Qualified RNs

Recruitment Collateral

Tuesday • January 22, 2013 • 10 am - 6 pm


A MEMBER OF THE

Made a New Year’s resolution to look for a new career?

Then come to our STNA Job Fair.

3800 Summit Glen Drive • Dayton, OH 45449 937.436.2273

If you can’t join us at the Job Fair, you may send a resume directly to the above address.

If you believe you have what it takes to join our team, we’d love to talk with you!

Take a tour of our renovated facility. Hear about new programs. Enjoy refreshments and gifts for all attendees. Even interview for a job on the spot.

Enter the raffle for 2 gift cards, worth $200 each.

Serving with Pride.

Recruitment folded self mailer 9x8 (flat size) 4.5x8 (folded size)

Wood Glen Alzheimer’s Community3800 Summit Glen Drive Dayton, OH 45449

Tuesday • January 22, 2013 • 10 am - 6 pm

A MEMBER OF THE

STNA Job FairIf you’re passionate about

serving with pride, we want you on our team.


Start the New Yearwith a New

Serving with Pride.

39

Each campaign will be handled individually and customized for each facility with its own messaging.

Recruitment postcard 5.5x8.5

Recruitment Collateral

Serving with Pride.

COMPLETE A JOB APPLICATION

ONLINE OR IN PERSON

A MEMBER OF THE

8064 South Avenue Boardman, OH 44512

330.726.3700


Go to www.communicarehealth.com/employment.htmlWe are offering a very competitive starting rate with a $2,500 sign-on bonus for all RNs accepting a full-time position.

If you are interested in a fulfilling career with CommuniCare Family of Companies, please apply online or in person anytime at:

Greenbriar Healthcare CenterAttn: Human Resources 8064 South Avenue Boardman, OH 44512

We are currently searching for RNs for the following positions:

• Director of Nursing• Unit Manager• Part-time floor nurse• Full-time floor nurseMorning and evening shifts are available.

JOIN

OU

R

We know it’s in you. We want to bring out your best.We are looking for RNs like you who have what it takes to make a difference in the lives of our residents.

40

Advance 360 and ARU

Collateral

Postcards 5.5x8.5

We specialize in comprehensive rehabilitation

name: date:

diagnosis:

1 Independent2 Stant By Assist

cognition

dysphasia

bathing

dressing/Grooming

Restroom/hygiene

Gait

assistive device

distance

assistance

transfers

Weight bearingRestrictionbalance

strength

le

ue

endurance

admission Date Discharge Date

3 Contact Guard Assist 4 Minimal Assist5 Moderate Assist

6 Maximum Assist7 Dependent

Rating Key

From hereto home.

the Progressive Choice forCare and Recovery

Whoever said that follow-up care has to feel like being at the hospital all over again? Our objective is to get you home, in great health, as quickly as possible.

We do that with attention to detail in every aspect. From the personal care given by our experienced team of healthcare professionals to the concierge who delivers your morning paper, you’ll feel cared for in every way, ensuring your path to wellness is as pleasant as it is progressive. Your needs are different than those of individuals in a long-term care setting. Let us serve your senses while providing the highest levels of care as you progress through recovery.

Please do not hesitate to contact us with any questions you may have. We appreciate your trust in Advance 360.

314.845.0900

Our Progressive Rehabilitation Center is a free-standing facility, 100% dedicated to short-term rehabilitation. We are dedicated to providing the most soothing environment and highest levels of care that combine to get you home faster.

The Next Step in Rehabilitation

We’ve unveiled our completely renovated facility that serves body systems and senses; no detail left untouched. Adcance 360° allows you to continue your path through rehabilitation and recovery.

PRivate Rehabilitation suites: Flat screen televisions

Expanded satellite service

Private line telephones

Non-traditional, free-standing modern building

exquisite daily culinaRy seRvices: Chef’s choice daily specials

Many alternate meal choices

Restaurant-style meal service

theRaPy seRvices: E-stem

Modalities therapy

Occupational, physical, speech & Wii therapy

7 days a week

daily medical tRansPoRtation to: Dialysis

Radiation therapy

Off-site medical appointments

social activities: 2 Full-time social workers to

coordinate discharge planning

Live entertainment

314.845.0900

9350 Green Park Rd. St. Louis, MO 63123

Therapy Programa looK at

Patient Recovery

on the campus of

Green Park HealtHcare center


440.243.2122570 North Rocky River Dr.

Berea, OH 44017

a member of the

• Short-term care• 24-hour skilled nursing care• Life-enrichment activities• Comprehensive rehabilitation

including: physical, occupational and speech therapies

• Post-operative orthopedic care• Post-surgical care• Wound-certified RN• Chest tubes• PleurX® catheters• Peritoneal dialysis• 24-hour RN coverage• TPN• Bariatrics• Wound care• Bilingual staff• VA contract• Transportation to dialysis• Private rooms• Errand runs for residents• Staff escorts to appointments• Wi-Fitm

• Salon services• Fast precerts• State-of-the-art therapy gym • Spa-like environment • Restaurant-style dining experience • Renovated patient recovery suites • Flat panel televisions in each suite • Contemporary guest bistro

and internet cafe • Medicare and Medicaid Certified• Most insurances accepted ...and much more!

c o m m u n i c a re h e a l t h . c o m

COMING SOON!

r e h a b - t o - h o m e D e s t i n at i o n

o n t h e c a m p u s o f



41

On the Campus of BridgePort Healthcare Center

740.354.66352125 Royce Street • Portsmouth, OH 45662

Contact us today and we will be happy

to walk you through our program and talk

about your journey home.

a member of the



The future of rehabilitation is here now.

our state-of-the-art facility offers a healing environment with hotel-like amenities. our goal is to provide the best possible rehabilitation experience for our patients and their families.

a member of theHeal Faster. Home Sooner.

our progressive rehabilitation center is 100% dedicated to short-term rehabilitation. We are committed to providing the most soothing environment and the highest levels of care, so you can heal faster and get home sooner.

Because has arrived!

the progressive ChoiCe for Care and reCovery Our objective is to get you home, as quickly as possible. We pay attention to every detail, from the personal care given by our experienced team of healthcare professionals to the concierge who assures you’ll feel cared for in every way. We make your path to wellness pleasant and progressive. Let us provide the highest level of care as you progress through recovery.


the Future of Physical & Therapeutic Rehabilitationat BridgePort Healthcare Center

private rehabilitation suites: Flat screen televisions Cable television service Private line telephones Modern building Free-standing facility Therapy department WiFiTM

exquisite daily Culinary serviCes: Chef’s choice daily specials Many alternate meal choices In-room dining

daily mediCal transportation to: Dialysis Radiation therapy Off-site medical appointments

therapy serviCes: Therapy gym V-stim & modalities therapy Occupational, physical & speech therapy Available 7 days a week

soCial aCtivities: Live entertainment

Salon Spa Wii cinema

P r i v a t e S u i t e s Concierge ServiceI n t e r n e t C a f é Therapy Activities Flat Screen Cable TV Personal Attention P r i v a t e S u i t e s Concierge ServiceI n t e r n e t C a f é Therapy Activities Flat Screen Cable TV Personal AttentionP r i v a t e S u i t e s Concierge ServiceI n t e r n e t C a f é Therapy Activities Flat Screen Cable TV Personal AttentionP r i v a t e S u i t e s Concierge ServiceI n t e r n e t C a f é Therapy Activities

Advance 360° is the premier choice for progressive rehabilitation in Portsmouth.

Advance 360 and ARU Collateral

our progressive rehabilitation center is 100% dedicated to short-term rehabilitation. We are committed to providing the most soothing environment and the highest levels of care, so you can heal faster and get home sooner.

Because has arrived!

the progressive ChoiCe for Care and reCovery Our objective is to get you home, as quickly as possible. We pay attention to every detail, from the personal care given by our experienced team of healthcare professionals to the concierge who assures you’ll feel cared for in every way. We make your path to wellness pleasant and progressive. Let us provide the highest level of care as you progress through recovery.


the Future of Physical & Therapeutic Rehabilitationat BridgePort Healthcare Center

private rehabilitation suites: Flat screen televisions Cable television service Private line telephones Modern building Free-standing facility Therapy department WiFiTM

exquisite daily Culinary serviCes: Chef’s choice daily specials Many alternate meal choices In-room dining

daily mediCal transportation to: Dialysis Radiation therapy Off-site medical appointments

therapy serviCes: Therapy gym V-stim & modalities therapy Occupational, physical & speech therapy Available 7 days a week

soCial aCtivities: Live entertainment

Salon Spa Wii cinema

P r i v a t e S u i t e s Concierge ServiceI n t e r n e t C a f é Therapy Activities Flat Screen Cable TV Personal Attention P r i v a t e S u i t e s Concierge ServiceI n t e r n e t C a f é Therapy Activities Flat Screen Cable TV Personal AttentionP r i v a t e S u i t e s Concierge ServiceI n t e r n e t C a f é Therapy Activities Flat Screen Cable TV Personal AttentionP r i v a t e S u i t e s Concierge ServiceI n t e r n e t C a f é Therapy Activities

Advance 360° is the premier choice for progressive rehabilitation in Portsmouth.


740.354.66352125 Royce Street • Portsmouth, OH 45662

Contact us today and we will be happy

to walk you through our program and talk

about your journey home.

a member of the



The future of rehabilitation is here now.

our state-of-the-art facility offers a healing environment with hotel-like amenities. our goal is to provide the best possible rehabilitation experience for our patients and their families.

a member of theHeal Faster. Home Sooner.

ov

erview

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4 - STepS To H

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Overview

Our Team

4 - Steps to Home

Medical Services

Amenities

Local Information

G U E S T S E R V I C E S

This piece is an example of a gues services binder. Please contact Katherine Allen in the corporate office to order.

42

Advance 360 and ARU

Collateral

Billboard Ads and Large

Signage


Premier Post-Hospital Rehabilitation Destination

6455 Pearl Road Parma Heights, OH

schedule a tour at

440.888.5900

newlyrenovated

located on the campus of Advanced Therapies Gym

Private Suites

Physician Directed Care

Gourmet Dining

commun ica rehea l th .comadvance-360 .com

A MeMber Of the

Post-Hospital Rehabilitation newlyrenovated

o n t h e ca m p u s o f

a member of thec o m m u n i c a re h e a l t h . c o m

Post Hospital Rehabilitation

6455 Pearl Road • Parma Heights, OH 44130


schedule a touR at 440.888.5900

newlyrenovated

Greenbrierh ealthcare center

o n t h e ca m pu s o f

c o m m u n i c a re h e a l t h . c o m a member of the

43


Beacon 360

Smoking Rewards

For those patients who enjoy smoking, Beacon 360 has designed a program that uses smoking to help patients make the right choices. The program also helps patients with cigarette

management.

The Beacon Shop

When patients exhibit positive behavior, they earn “Beacon Bucks,” pretend money that can be used to purchase items in

the Beacon Shop.

The Amenities Room

Patients may also use Beacon Bucks, to buy time in the Amenities Room, which may include exercise equipment, reading materials, a game console,

computer access and the like.

Special Field Trips

As patients show improvement in their ability to make healthy choices, they will earn the opportunity to participate in community events like theatre, bowling, picnics, dance parties etc.

Unit Graduation

It is our goal to give each patient his or her highest quality of life and independence. As patients continue to build their life skills toward functioning independently, they can graduate from Beacon 360.

Beacon 360 is a clinical program designed to assist those with

behavioral impairment in maintaining the highest quality of life possible,

both clinically and psychosocially, in the safest and least restrictive

environment. It is our goal to bring the patient full-circle…back home.

Our P hilosophy

POSITIVE REINFORCEMENT

Life Skills Classes Throughout the month, various classes are offered that give patients the skills needed to live

healthy lives back in the community:

• Money Management• Safety • Grooming• Food Preparation• Shopping

Coping Skills

• Group Counseling• One-to-One Counseling• Self-Actualization Needs• Managing Family Participation

Life Enrichment

Program Elements

Admissions 24/7 800.989.7337

c o m m u n i c a r e h e a l t h . c o mc o m m u n i c a re h e a l t h . c o m

Psychiatric CareBeacon 360 is overseen by

CommuniCare’s chief psychiatrist,

who is charged with ensuring the

integrity of all elements of the

program and who lends highly

specialized expertise to the

patients we serve.

Trainning

Beacon 360 is dedicated to

giving our staff specialized

training to adequately address

the needs of behavioral patients.

Training includes these nationally-

certified programs:

• CPI/NAPPI

• NAMI

A PRODUCT OF THE

Serving with Pride.Serving with Pride.

Behavioral Health ManagementThe journey home starts with a

single step. Contact us today, and we will be happy to walk you through

every step of the way.

Admissions 24/7

800.989.7337

Medical CareIt is not uncommon for patients with behavioral impairments to experience other medical conditions. In this case, it is necessary for patients to receive skilled medical care to enable them to live in a community setting.

Beacon 360 is designed to care for the complex medical needs that arise in conjunction with behavioral management challenges. It is our goal to restore the functionality of each patient to the most independent, least restrictive environment possible.

Medical Complexities and Skilled Nursing Needs

Beacon 360 is staffed with skilled nurses who tend to all patients’ complex medical conditions. From wound care and respiratory care to medication management, all patients can receive medical care that goes hand-in-hand with their behavioral care.

44

Advanced Specialty Hospitals Collateral

Pulmonary/Ventilator Program Our pulmonary/ventilator program provides a patient with respiratory failure the opportunity to be successfully weaned from ventilator dependence and achieve his or her highest functioning level. The extended, continuity of care provided by this program allows many of our patients to return home breathing on their own.

Medically Complex Program Our medically complex program provides integrated treatment for patients with more than one condition. Life support treatments and services include: telemetry, parenteral nutritional support, cardiac monitoring, respiratory monitoring and dialysis.

Complex Wound Programs Our complex wound programs provide specialized treatment for patients with pressure ulcers, serious wound complications, and those who are recovering from extensive surgery.

Low Tolerance Rehabilitation Program Our low tolerance rehabilitation program offers physical therapy, occupational therapy, and speech-language pathology geared to patients who are unable to participate in more than three hours of rehabilitation a day.

Specialty CARE PROGRAMS

For patients needing long-term acute

care, Advanced Specialty Hospitals of

Toledo offers a full range of services.

Our programs include:

How to Make a Referral

Anyone can initiate a referral to Advanced

Specialty Hospitals of Toledo. Our clinical

liaison will complete an on-site screening

to determine the patient’s medical needs.

Admissions

Who is eligible to become a patient?

Advanced Specialty Hospitals of Toledo

accepts patients who are 18 years of age and

older with various medical conditions and

physical disabilities. Patients are typically

referred by a physician, nurse, case manager,

social worker, family member, physician’s

office, skilled nursing facility or home

healthcare agency and agent. In most cases,

patients come from a hospital-based

intensive care unit.

Upon approval for admission, a clinical

evaluation is conducted by an Advanced

Specialty Hospitals care team. Our services

are covered by Medicare, many health

maintenance organizations, insurance

companies and state-approved health

plans. Because there may be charges not

covered by insurance, it is best to check

individual policies for details on specific

benefits. Our team will secure insurance

pre-certifications and check hospital levels

of care benefits prior to admission.

LONG-TERM ACUTE CARE HOSPITAL (LTACH)

LTAC Hospitals fill an important role in the

continuum of patient care and address the needs

of a small, but growing, patient population who

cannot be effectively treated in conventional

healthcare settings. Patients are referred to the

Advanced Specialty Hospitals of Toledo for the

continuation of acute medical care because the

severity and complexity of their conditions

precludes them from being accepted into

a rehabilitation hospital or a skilled nursing

facility. From elderly persons with pre-existing

conditions that complicate their courses of

treatment to technology-dependent individuals

requiring ongoing intensive nursing care, every

patient at Advanced Specialty Hospitals of Toledo

is treated with dignity, respect and compassion.

Services Offered

Diagnoses that may benefit from Advanced Specialty Hospitals of Toledo’s Long-Term Acute Care Services include, but are not l imited to:

• Ventilator Weaning/Disorders

• Cardiopulmonary or Cardiovascular Diseases

• Respiratory Infections and Disorders

• Post-Surgical Complications

• Wound Care

• Infectious Diseases

• Neurological Conditions

• Musculoskeletal Diseases

• Cancer Related Conditions

• Congestive Heart Failure

• Stroke or a Cerebral Vascular Accident

• Complex Orthopedic Conditions

• Multisystem Disorders

• Nutritional Therapy, Total Parenteral Nutrition

During an LTACH stay, patients may access the following care services:

• Intensive Hemodynamic Monitoring

• 24-hour In-house Respiratory Care

• Cardiac Monitoring

• Central Lines/PICC Lines

• Long-Term IV Therapy

• Laboratory Services

• Physical Therapy, Occupational Therapy and/or Speech-Language Pathology

• Dietician Services

• Pharmacy Services

• Dialysis Therapy

• Case Management Services


419.381.0037

www.advancedspecialtyhospitals.com

Gatefold Brochure 20x10 (flat size) 5x10 (folded size)“expert solutions for complex needs”

Our Mission: Advanced Specialty Hospitals are committed to

providing an environment of quality care, dignity

and respect for all individuals who entrust us

with their care. We constantly seek out the best

and the brightest clinical professionals to be

both our employees and our partners.

DIRECTIONS:

From I-75: Take I-475 N/US-23 and take Exit 2 (OH-25N) and turn right toward Anthony Wayne Trail/OH-25N. Turn left on Glendale Avenue, then right on S. Detroit Avenue/US-24. Turn right on Garden Lake Blvd. and then right onto Garden Lake Parkway.

1015 Garden Lake Parkway Toledo, Ohio 43614

Phone: 419.381.0037 Fax: 419.381.3990

Accredited byThe Joint Commission

Personally tailored to meetevery patient’s needs.

Inte

gra

tion

of

ca

re a

nd su

ppor

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Your Partner for Long-Term Acute Care


About UsAdvanced Specialty Hospitals of Toledo is a 40-bed, Long-Term Acute Care Hospital (LTACH- pronounced L-tack) providing care for patients who are medically complex, stable and require extended hospitalization. We regularly admit patients from hospital Intensive Care Units, Step-Down Units, Cardiac Units and short-term acute care hospitals that are no longer appropriate or cost-effective. The Advanced Specialty Hospitals of Toledo is proud to be accredited by the Joint Commission, registered by the State of Ohio and Medicare Certified to give our patients the highest quality of care.

In addition to this impressive list of qualifications, we pride ourselves on working together as a close-knit family. We are dedicated to integrated care and support, personally tailored to the unique needs of our patients. Much of our success in improving patient outcomes is the result of our high nurse-to-patient ratio and because our caregivers take the time to get to know our patients and their family members over the course of their extended stay. By offering a smaller, personalized environment within the framework of a full-service hospital, we can focus on providing patients with the highest level of individualized care while still providing access to the vast array of resources a full-service hospital provides. This seamless continuum of care is essential for optimum healing and health.

LTACH care differs from nursing homes and sub-acute care in many ways. Our patients are medically complex and require some or many of the following: daily physician visits, critical care ACLS trained nurses, respiratory therapists, pharmacists, dieticians, social workers, discharge planners, dialysis technicians, physical therapists, occupational therapists and speech-language pathologists. Regardless of needs, our unique, progressive LTACH environment is prepared to provide for any patient’s acute medical care in a professional, university-quality setting that maximizes recovery options.

World-Class People Delivering

World-Class Service Providing

World-Class Value

consistency i ethics i determination i confidence

compassion i responsibility i consistency

compassion i honesty i flexibility i integrity

respect i loyalty i ethics i consistency

determination i commitment i responsiveness

honesty i flexibility i integrity i responsibility

our seamless, unwavering promise to you:

Advanced Specialty Hospitals of Toledo

Your Partner for Long-Term Acute Care (LTAC)

Registered by the State of Ohio

Accredited by the Joint Commission

We are your partner for intensive care. Our motto is simple... ADVANCED SPECIALTY HOSPITALS OF TOLEDO

Regency

University of Toledo Medical Center 2 13

The Toledo Hospital 4 7

St. Vincent Mercy Medical Center 6 9

St. Lukes Hospital 7 13

St. Charles Mercy Hospital 7 14

St. Ann Mercy Hospital 8 3

Bay Park Community Hospital 8 16

Flower Hospital 14 2

Wood County Hospital 22 30

Mercy Memorial Hospital 28 25

For further information please contact our Admissions Office at:

419.381.0037

* Service and Clinical Assessment performed 24/7


1015 Garden Lake Parkway, Toledo, Ohio 43614 • Phone: 419.381.0037 • Fax: 419.381.3990

Mileage Chart

Toledo area Hospitals Advanced Specialty Hospital of Toledo (LTACH) 1015 Garden Lake Parkway

B Bay Park Community Hospital 2801 Bay Park Drive

C Flower Hospital 3200 Harroun Road

D Mercy Memorial Hospital 718 N. Macomb Street, Monroe, MI

E St. Ann Mercy Hospital 3404 West Sylvania Avenue

F St. Charles Mercy Hospital 2600 Navarre Avenue

G St. Lukes Hospital 5901 Monclova Road

H St. Vincent Mercy Medical Center 2213 Cherry Street

I The Toledo Hospital 2142 North Cove Blvd.

J University of Toledo Medical Center 3000 Arlington Avenue

K Wood Country Hospital 950 West Wooster Street

Bowling Green


1015 Garden Lake Parkway, Toledo, Ohio 43614 • Phone: 419.381.0037 • Fax: 419.381.3990

C

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Advanced Specialty Hospitals Collateralof Greenbriar Rehabilitation

Personally tailored to meetevery patient’s needs .In

teg

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care a

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.

Your Partner for Rehabilitative Care

Accredited byThe Joint Commission

“this is where miracles start”

DIRECTIONS:

From I-76E: Take I-80E via Exit 209 and then I-680S via Exit 224B towards Youngstown. Take US-224W Exit (11A) toward Canfield. Turn slight right on Boardman Poland Rd/US-224. Turn left onto South Ave.

8064 South Avenue, Suite One • Boardman, Ohio 44512Phone: 330.965.6432 • Fax: 330.965.6438


80680

76

Youngstown

Poland Road

E. Western Reserve Rd.

evA htuoS

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BoardmanCanfield

224

80

7

11

711

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17032

ADVANCED SPECIALTY HOSPITAL

Walker MillMcClurg Rd

680

76

of Greenbriar Rehabilitation

Anyone can initiate a referral to Advanced Specialty Hospital

of Greenbriar Rehabilitation. Our clinical liaison will complete an

on-site screening to determine the patient’s medical needs.

FOR MORE INFORMATION To learn more about Advanced Specialty Hospital of Greenbriar

Rehabilitation’s services, please call or visit our website.

(330) 965-6432 www.advancedspecialtyhospitals.com

How to Make a Referral

commitment i responsiveness i honesty i flexibility i integrity i respect i loyalty i ethics

i responsibility i consistency i determination i confidence i compassion i commitment i responsiveness i

honesty i flexibility i integrity i respect i loyalty i ethics i responsibility i consistency i determination

i confidence i compassion i commitment i responsiveness i honesty i flexibility i integrity i respect i

loyalty i ethics i responsibility i consistency i determination i confidence i compassion i commitment i

responsiveness i honesty i flexibility i integrity i respect i loyalty i ethics i responsibility i consistency

i determination i confidence i compassion i commitment i responsiveness i honesty i flexibility i

integrity i respect i loyalty i ethics i responsibility i consistency i determination i confidence i

compassion i commitment i responsiveness i honesty i flexibility i integrity i respect i loyalty i ethics i

responsibility i consistency i determination i confidence i compassion i commitment i responsiveness i

honesty i flexibility i integrity i respect i loyalty i ethics i responsibility i consistency i determination

i confidence i compassion i commitment i responsiveness i honesty i flexibility i integrity i respect i

loyalty i ethics i responsibility i consistency i determination i confidence i compassion i commitment i

Wel c

ome“expert solutions for complex needs”


“expert solutions for complex needs”

our seamless, unwavering promise to you:

Brochure (with inside back pocket) 8.5x11

Pocket Folder9x12

** TO BE UPDATED **

Gatefold Brochure 20x10 (flat size) 5x10 (folded size)

46

True Blue

Internal Communication

Materials

BETRUEBLUE

Be committed to our Core Values and our True Blue Standards of Excellence.

Embrace open communication and honest feedback.

Treat my team members and customers as I would want to be treated.

Respect others in words and actions at all times.

Understand and honor our customers’ choices.

Encourage, support, and assist my team members.

Build customer satisfaction by owning and resolving concerns.

Leave a good impression by my professional appearance.

Uphold the highest standards of cleanliness and create a safe, secure and accident free environment.

Express myself using Communicare’s Telephone Etiquette Standards.

Clinical ServiceEnvironmentalCulinarySatisfaction

I wILL

BE TRUE BLUE

True Blue cards

Serving with Pride.

Standards of Excellence

True Blue binders

HEART

honesty

excellence

accountability

respect

teamwork Co

re V

alue

s

true•blue an unwavering commitment

to excellence

- -

Our Service Pledgesmile

eye contact and name

recognize and resolve

verify

end with a fond farewell

SERVE

Serving with Pride.

47

Code of Conduct

Internal Communication Materials

5

CORE ValuesHONESTY – Have the courage to be truthful. Honesty is the foundation for

all of our principles, policies and actions.

ETHICS – Conform actions to the highest standards of morality, laws, rules and regulations.

INTEGRITY – Keep commitments – expressed and implied.

RESPECT – Treat and value others as you would like to be treated and valued.

COOPERATION AND UNITY – Promote common goals and teamwork by helping others.

RESPONSIBILITY – Assume control of actions and care about their consequences.

LOYALTY – Be trustworthy to fellow employees, clients and the company.

OPENNESS – Be accessible to ideas and people without prejudice. Communicate accurately and listen attentively.

RESPONSIVENESS – Act quickly in a responsible way.

LEARNING AND EXPLORING – Challenge each person to seek greater knowledge for personal and organizational growth.

FLEXIBILITY – Anticipate and adapt to new conditions and change to meet the needs of all customers and company goals.

COMMITMENT – Dedicate ongoing efforts to exceed expectations of customers and coworkers. Overcome obstacles.

WALK THE TALK – Say what you mean, mean what you say. Live by these principles, keep your promises.

6

CODE OF Ethics AND

BUSINESS ConductI. Treat all those affiliated with CommuniCare respectfully, in an

ethical manner. Each facility employee is expected to act with high ethical standards and comply with applicable legal standards.

CommuniCare is committed to the ethical treatment of those with whom we

have an association:

• Our residents/patients – we are committed to delivering the

highest quality of healthcare services in a confidential and

respectful manner at a reasonable price.

• Our employees – we are committed to honesty and fairness,

providing a safe and healthy work environment, and treating

one another with dignity and respect.

• Our business partners – we are committed to a spirit of mutual

cooperation in meeting patients’ needs and upholding the

highest standards of practice.

• Our vendors – we are committed to fair competition and a sense

of mutual responsibility.

• Our communities – we are committed to acting as concerned

and responsible neighbors, reflecting all the qualities of good

citizens in the areas where we live and work.

• Our shareholders – we are committed to pursuing sound growth,

earnings objectives and to exercising prudence in the use of our

assets and resources.

Contents✓ Statement from CEO

✓ Mission Statement

✓ Code of Ethics and Business Conduct

✓ Compliance Hotline

✓ Warning Signs

✓ “Doing the Right Thing”

✓ Checklist

✓ Acknowledgement

A Statement FROM THE CEO

To All CommuniCare Employees and Affiliates:

Dear Friends;

Each one of us has a core of beliefs that makes us uniquely who we are.

This belief system is our guide for what is right and wrong. Through the

years we’ve discovered that we all have certain beliefs in common, for

example honesty, getting and giving respect, cooperation, etc. We all

want others to be honest with us, give us respect and treat us like the

valuable and important people we are. Unfortunately, in the heat of battle

it’s easy to forget that things we value with respect to how others behave

to us are exactly the same things that we must do to others. As a wiseman

once said, “Do not do unto others that which is hateful to yourself.”

The enclosed Code of Conduct sets forth our belief system, our core

values and the way we want and expect all workers affiliated with the

CommuniCare Family of Companies to behave. It starts with me and ends

with you. It’s important to me personally as well as being the backbone of

our success. We ask you to hold them dear as well, make them your own

and behave in a fashion that brings honor and respect to yourself and our

company. I thank you for being who you are and working so hard to ensure

our residents/patients are well cared for.

Sincerely,

Stephen L. Rosedale

CEO

C O D E O F C O N D U C T

CUSTOMER CARE HOTLINE 24-hours a day • seven (7) days a week

800.238.1770

4700 Ashwood Drive, Suite 200Cincinnati, OH 45241

800.989.7337


Booklet (22 pages) 11x8.5 (flat size) 5.5x8.5 (folded size)

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“Coming Soon” and “Under Construction” pop up floor banners

a member of

Examples of some of our other renovated facilities.


advance-360.com

coming soon

Improving your environment - you deserve it!

a member of

Examples of some of our other renovated facilities.


advance-360.com

please excuse us while we are under construction


a member of the


please excuse us while we are under construction


Signage

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Name Badges

Corporate Badge

Facility Badges

We want you to be proud to show off your badge. That’s why we’ve created personalized, area-specific badges for every team member. By utilizing our approved color palettes, we’ve created bright and colorful pieces that not only reflect our brand, but do so in a stylish and fashionable way.

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1. Where can I find a usable copy of the logo? Please contact Studiothink at [email protected] or call 877.309.5534 and let us know which file format you need and what it is being used for.

2. What can the logo be used for? As a member of the CommuniCare Family of Companies, you can copy and paste the low-res logos only into your internal communications, such as handbills, flyers, etc.

3. Who is our print and promo vendor?Print collateral is handled by Studiothink and their print partner, and the promotional store is handled by Proforma company. You can access the print store and company store from the CommuniCare website at communicarehealth.com

4. Can I use logos from the website to print promotional or other materials?

No. These logos are low-res and will result in poor reproductions, especially with embroidering, silk screening or professional printing.

5.Does the tagline have to appear under the logo at all times?

No. In cases of tight space restrictions, the tagline is not required.

6. How do I order badges? Employee badges may be ordered at http://studiothink.net/communicare/orders/human-resources/. Simply input the requested information and follow the instructions for ordering and delivery. Name badges are produced at the corporate office. They can be reached at 800.989.7337.

7. How do I login to the print or company store? In order to login, you must be provided the appropriate credentials. Only human resources director, executive director and admissions director are allowed access to the print store. Login access can be requested by the facility’s ED or corporate office HR, by emailing [email protected]. Studiothink will need to know facility name, employee’s full name, title and email address. Login information will be then emailed to that employee directly.

8. Where do I order promotional items? Promotional materials may be purchased at http://www.chspromos.com/. Simply visit this website, input the requested information and follow the instructions for ordering and delivery. You can contact Proforma at 859.485.8895. You can also access this store from the CommuniCare website.

9. What is standard production time?Studiothink requests 7-10 working days to provide you with a proof pending appropriate materials are provided. Additional time will be added for print/production and shipping after approval.

10. Where do I order print collateral materials? You can access the print store from the CommuniCare website or type in http://studiothink.net/communicare/orders/marketing/. Simply visit this link and fill out the required project request form. Make sure to select the correct approver for your region (your regional marketing director - RMD). Your request will then be sent to your RMD for approval. Pending approval, the project will go into Studiothink’s production schedule. We request that you give us 7-10 working days to provide you with a proof. Upon file approval, additional time will be added for print/production and shipping. You can contact Studiothink at 877.309.5534 with any questions and any urgent requests.

Q&A

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11. Who do I contact with urgent requests? If you have any requests that require a short turnaround and/or any additional requirements, please contact 877.309.5534 at Studiothink or email any questions to [email protected].

12. What is Studiothink’s role in our marketing? The Studiothink team is our trusted marketing communications partner. They develop, create, execute and uphold the materials that drive our brand identity. If you have any questions about their capacity, capabilities, services or expertise, please contact 877.309.5534 for more information.

13. What if I wish to utilize another agency or production method, and/or produce my own materials?

In all cases, it is imperative that you utilize the services of our marketing communications partner, Studiothink. The CommuniCare corporate office has built a close-knit relationship with their team, and in order to continue building, strengthening and unifying our brand identity, we must remain consistent in our approaches and executions. That is what Studiothink aims to do, and why we must not stray from utilizing their expertise.

14. Can I re-use old materials, if they do not reflect current brand changes?

No. Uniformity is crucial in CommuniCare’s developing and maintaining a strong brand identity. If we release materials that are outdated, we run the risk of alienating the progress we have made. If we do not remain consistent in our deliveries, we will end up sending mixed messages to our audiences. If you are in need of new materials or wish to update your current ones, please contact Studiothink at 877.309.5534.

15. What if I have additional needs, such as PR or social media assistance?

Studiothink is well-versed in a wide array of marketing communications tactics. If you have any needs, contact 877.309.5534 to discuss the possibilities for development and execution.

16. When sending or utilizing images, does the resolution really matter?

Yes. Think of resolution as a measure of quality. The higher the resolution, the higher the quality. In the case of most ads and flyers, a lower resolution would work just fine due to the size of the space. However, it’s better to be safe and send the highest resolution version available.

17. Does every CommuniCare employee have to adhere to these identity guidelines?

Yes. Any representative producing materials on behalf of, or for the promotion of CommuniCare must follow these guidelines. That is why it is best to avoid any discrepancies by reaching out to our marketing partner, Studiothink, for any needs you have.

18. What if something I want to do for my building doesn’t fit in with the current CommuniCare identity?

No matter the idea, our marketing partner, Studiothink, can adapt it to work within the parameters of our identity. As mentioned, it’s essential that we present a uniform approach to our communications, no matter what the message may be. Contact Studiothink to discuss your project, 877.309.5534.

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Documents

This is a CommuniCare standards/brand guidelines & catalog of