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Integral blinds are notjust for bi-folds
ORDER TODAY
Tel: 0113 277 8722Email: [email protected] fax for quotations: 0113 277 8723
from
www.morleyglass.co.uk
Morley Glass & Glazing Ltd, Unit 3, Leeds 27 Industrial
Estate, Bruntcliffe Way, Leeds LS27 0HH
Our integral blinds fit windows from 300mm to 2500mm in size,whichmakes them perfect for all types of windows and doors(including bi-fold and sliding doors).
Quotesavailable in60 minutes.
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InstallerThhIT eeInhIMarch 2020
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FLUSHWINDOWS | LANTERN ROOFS | CONSERVATORIES | DESIGNER FRONT DOORS
[email protected] JASON WOOTTONOR CALLEMAIL
The Installer | Contents | 3
News 5Better Business PracticeThe Window Company (Contracts)has become one of the firstbusinesses to sign up to the brandnew ‘Good Business Charter’.
Aperture Closing?March 17 saw the announcementthat KPMG Administrators arerunning Aperture Trading – thecompany formed to buy Synsealwhen that company went bust.
FENSA Launches ‘Dating Site’FENSA has unveiled a leadgeneration website. Dating Site isthe generic term where one partywho wants to buy is linked to onethat wants to sell.
In Through The Window – BonusRewards For Spring 20Velux Rewards is providing anopportunity to earn extra rewardsagainst a Velux purchase.
Cover Story 8Taking Back Control – A NewLevel Of Integral BlindAutomation
Technical Article 10Consider the Property AspectDon Waterworth says allFenestration Surveyors must takespecial care when specifyingproducts, especially when theproperty is elevated and exposed.
Health & Safety Column 12In The Dock – Safety FailingsLand Building Firms In Court
FENSA Column 14Have You Noticed theChanges?
Feature 14Energy & Environment
Products & Projects 21Trade News 24Marketing Article 27
ForthcomingFeatures
Contents
April 2020• Garden Doors &
Verandas IncludingExtensions And ExteriorBuildings
May 2020• Aluminium Systems• Curtain Walling &
Commercial GlazingJune 2020• Heritage Windows &
Doors• Roofs & RooflineJuly 2020• Doors • Roofs &
Skylights
Read TheInstaller online – www.profinder.eu
NEWSlimline SL16integral blinds
Ideal for composite doors and vertical slidingwindowsSlider or cord controlled options Available in white, beige or silverONLY fromMorley Glass & Glazing
Quotesavailable in60 minutes.
ORDER TODAY
Tel: 0113 277 8722Email: [email protected] fax for quotations: 0113 277 8723
from
www.morleyglass.co.uk
Morley Glass & Glazing Ltd, Unit 3, Leeds 27 Industrial
Estate, Bruntcliffe Way, Leeds LS27 0HH
Are you ready for 31stMarch 2020?
News
The Installer| News |5
The Window Company(Contracts) has become oneof the first businesses to signup to the brand new ‘GoodBusiness Charter’, which hasbeen launched to encour-age better business practicein the UK.
Backed by both the CBI andthe TUC, the new Charter isthe brainchild of RicherSounds boss and ethical entre-preneur Julian Richer. It will ac-credit only those companiesthat can prove they treat theirstaff, customers and supplierswell. For The Window Com-pany (Contracts), a commer-cial installer, it is the perfectfit. Chairman David Thorntonexplains: “We have built asuccessful business on the very
principles which underpin thisnew charter – from paying areal living wage to our staff, topaying our suppliers promptly.“Businesses who sign up haveto satisfy 10 key criteria onthings like their commitment toemployee representation andwell being, ethical sourcingand paying fair tax – and wehave done that with ease.”
Bad boys don’t winThornton continues: “Cus-tomers care more than everabout who they are doingbusiness with and employeescare about who they work for,so demonstrating our ethicalcredentials can only be agood thing.
“The bad boys in this indus-
try tend to grab the headlineswhen in fact there are manymore responsible businesseslike ourselves quietly and con-fidently doing the right thingand being successful as a re-sult. I’d like to see lots morebusinesses and organisationssigning up to try to redress thatbalance.”
Alongside The WindowCompany (Contracts) andRicher Sounds, founding mem-bers of the Good BusinessCharter include BromptonBicycles, London City Airportand Deloitte.
goodbusinesscharter.com
You can find all the latestdaily news at theinstaller.pro
i
STOP PRESS March 17 saw theannouncement that KPMGAdministrators are runningAperture Trading Limited –the company formed to buySynseal when that companywent bust.
Chris Pole and Will Wrightwere appointed as joint adminis-trators on the afternoon ofMonday March 16.
Synseal, which produced arange of profile products andconservatory roof systems – in-cluding Global – had operatedfrom premises in Huthwaite, Not-tinghamshire. The firms was oneof the big names in the industryas it grew under the owningDutton family.
But once the Duttons exited, thecompany went through a series
of management changes and al-though still large and respected,a decline commenced that led toits demise – leaving a trail ofdebt in its wake rumoured to bein the region of £16 million.
Mycock upSynseal was bought out of ad-ministration in March 2019 bytwo directors – CEO MathewMycock and then Sales & Mar-keting Director Andy Jones.Jones declared at the time: “Cus-tomers and the entire supplychain can rest assured thatAperture’s management teamare all unswerving in our commit-ment to the venture.” Jones leftthe business shortly after.
Aperture continued to spe-cialises in PVC-U extrusion as
well as fabricated window, doorand conservatory solutions andhad recently gone through a rig-orous process to have its firedoors certified so that it could re-sume trading in that sphere. Thecompany had also just launchedits own rooflight product.
Attempting to trade onThe joint administrators are at-tempting to trade the businesswhilst they seek a buyer, with330 members of staff retained toassist with this process. 121 ofthe company’s 451 staff weremade redundant as soon asKPMG were appointed. WhenAperture took over, the companyhad in excess of 1,000 employ-ees who were told their jobswould be safe. i
Aperture Closing? Company Formed ToBuy Synseal Goes Into Administration
Window Firm Leads OnBetter Business Practice
6 | News | The Installer
News
FENSA Launches‘Dating Site’FENSA has unveiled aground-breaking new leadgeneration website, sched-uled to go live this April.Dating Site is the genericterm where one party whowants to buy is linked to onethat wants to sell.
In this case it is homeownerswho want to buy from FENSAApproved Installers. Installerswill be able to provide quotesdirectly to potential customerswho are actively searching forFENSA registered companies.The service will operate in asimilar way to existing onlineplatforms that are designed toconnect tradespeople with cus-tomers searching for home im-provement quotes. This was theoriginal use for such Apps be-fore dating companies realisedthey could be cloned for othertypes of personal introduction.
The FENSA adaptation of thisservice will be focused exclu-
sively on connecting with home-owners that are looking for win-dow installation companies andcrucially, will be completely freeof charge for FENSA ApprovedInstallers.
“The introduction of our newlead generation website thisApril will allow FENSA Ap-proved Installers to gain directaccess to this demand – forfree,” says Chris Beedel,FENSA Director of Membership
Job detailsHomeowners will not only beable to look for FENSA regis-tered companies in their area,but they will also be able to postthe job details including desiredmaterials, products, budget andtimeframe, which will then beemailed directly to those busi-nesses, who can then respondwith a quote or a home visit.
In order to take advantage ofthe new service, FENSA is urg-
ing all its existing Approved In-stallers to register as soon aspossible so that their companydetails are included in the web-site when it goes live. Users willbe provided with log-in detailsto a dashboard that is designedto help manage any leads aswell as monitor the progress ofthem throughout the year.
Join quickAny new companies consider-ing joining the FENSA Ap-proved Installer scheme willalso be added automatically tothe lead generation site oncethey become Approved Mem-bers.
“Our market research hasshown that 73% of homeown-ers considering replacing theirwindows or doors say theywould only use a FENSA Ap-proved Installer to carry out thework,” continues FENSA’s ChrisBeedel.” i
In Through The Window –Bonus Rewards For Spring 20Velux Rewards is providing anopportunity to earn rewardsagainst a Velux purchase thatcan be redeemed at top retailand high street brands – nowinstallers can get bonus pointsin Spring 2020.
The scheme applies to Veluxroof windows, flat roof windows,sun tunnels and blinds or on a se-lected combination of flashingsthroughout the year. However,for this March and April only,Velux is giving away an extra re-wards boost by offering £35 ofrewards for every white paintedroof window and £70 for everyVelux Integra electric or solar roofwindow purchased.
£700 worth of rewardsIf you were to purchase 10 VeluxIntegra roof windows, you wouldbe entitled to £700 worth of re-wards that can be redeemed at arange of retailers and restaurantsincluding M&S, Argos, JohnLewis, Halfords and Tesco.The last day customers cansubmit a claim is 15 May2020.
Spring renovationsRichard McArthur, MarketingManager from Velux said: “WithSpring renovations keepinginstallers busy, we have decidedto give our reward scheme anextra boost to ensure installers,builders and homeowners geteven more out of their projects.There’s a host of rewards to takeadvantage of, which means youcan eat out, go to a gig, buy thelatest tech or furnish your home.
Sign up now and you couldearn hundreds of pounds worthof rewards for purchasing Veluxproducts.”To receive rewards, upload your in-voice to www.velux.co.uk/rewards
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Call: 01642 610799www.korniche.co.uk
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8 | Cover Story | The Installer
Morley Glass & Glazing’slatest innovation is a new andimproved App that allowsusers to open and close theirelectronic integral blinds froma tablet or smartphone fromanywhere in the world.
Morley Glass & Glazing hasstriven to be at the forefrontof technological developmentswithin the fenestration industry –and this new App clearlymarks the company out as aninnovator. The development wasprompted after the business wasinundated with requests fromcustomers. As integral blindscontinue to increase in popular-ity with homeowners who enjoythe practical solution they pro-vide for doors and windows, agrowing demand for an Appbased control option was to beexpected.
Fingertip controlDeveloped by DV Smarthomes inassociation with Loxone, the newApp allows the user to simplyselect the blind they wish to oper-
ate then swipe their finger in thedirection of the blind i.e. open,close or tilt. Both venetian andpleated blinds can be perfectlycontrolled. The blinds can alsobe programmed to automaticallycome down to stop solar gains ifthe room gets too hot.
With this new App, ownerscan operate their blinds wher-ever they have access to Wi-Fi –no matter if they are on the otherside of town or the other side ofthe world.
Temperature controlledas wellIn fact, the technology allowsblinds and shading to virtuallylook after themselves. In the sum-mer, the blinds can be pro-grammed to prevent overheatingby closing automatically when aroom reaches a set temperature,while in the winter, when many ofus leave for work and arrive homein the dark, blinds can be set toopen when the sun comes up andclose automatically at dusk.
The App can also be pro-
grammed to include a ‘holidaymode’ for daily automatic open-ing and closing of blinds whilehomeowners are away, simulat-ing the effect of someone beinghome. This provides added secu-rity and peace of mind.
New and retro-fitMorley Glass & Glazing’s fullyelectronic or motorised MB Sys-tem Uni-Blinds already offerhomeowners convenience byopening, closing and tilting atthe press of a button. But by inte-grating them into the LoxoneApp, blinds can now be oper-ated from anywhere via smart-phones or tablet, with the usualoption to synchronise multiplewindows or doors in the sameroom to operate simultaneously.
The App is available for imme-diate installation into MBSystems, including retrofittinginto previous projects.
All of Morley Glass &Glazing’s sealed units withintegral blinds inside (regardlessof how they are operated) are in-stalled in the same way as a nor-mal sealed unit. The motorisedMB System comes fully wiredand tested so it’s just a matter ofconnecting one wire per windowto the mains. Fitting instructionsare supplied, and installationvideos are also available on theMorley Glass website andYouTube channel.
LoxoneWith the growth of homeautomation systems, it is increas-ingly common that homeownerswant to integrate the operationof their motorised integral blindsinto their electric-powered homeautomation systems. A LoxoneMiniserver, which acts as themain brain of a Loxone systemand the central point of controlfor home and building automa-tion, can accommodate up to 30extensions.
www.morleyglass.co.uk
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Cover Story
Taking Back Control –A New Level OfIntegral BlindAutomation
* Per leaf price is unglazed and may vary depending on size andspecification of the door. Lead time is based on a standard colour.
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The Master Window and ConservatoryInstallers Association Technical & Legal Column
10| The Master Window and Conservatory Installers Association Technical & Legal Column | The Installer
I often inspect installationsand conservatory buildswhere the surveyor from thewindow company has notconsidered the aspect of anexposed elevation, writes TheInstaller's technical expert,Don Waterworth.
All Fenestration Surveyorsmust be aware that any eleva-tions facing a South or South-West aspect, particularly whenthe aspect is an open or theproperty is elevated and ex-posed, then special careshould be taken with regardsto specifying products.
A different kettleFurthermore, installers must alsobe on their guard as fitting win-dows to a South-West elevationon an elevated farmhouse on
the Pennines, is a different kettleof fish than fitting windows on aNorth facing elevation in a val-ley in the Cotswolds. The per-formance requirements arecompletely different.
Take a look at the photo-graph here and note how thefriction stay is showing rust.
This was on a South facingopen aspect north of Bolton.The windows were also 1stfloor windows, meaning thatthese windows were destinedto accept the prevailing south-westerly winds and rain com-mon in the UK. Add to theaspect, windows slightly ‘intwist’ and therefore allowingwind driven rain to bypass thesash gaskets...and you havean irate consumer.
Get rust free fittingsYou either need to specify theaspect to your supplier or ifyour supplier will not guaran-tee rust free fittings, than makethis known to your customers.Either way, take care with yoursurveys and be clear on the as-pect expectations with regardsto weather exposure.Don
Picture: Note how thefriction stay is rusting.
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Written by Don Waterworth BSc (Hons)FCABE MEWI Chartered Building Engineer /Building Surveyor,Expert Witness,Accredited Mediator – Tel: 0800 1954922
This article has been authored by ourtechnical writer – Principal SurveyorDon Waterworth of hanleyamosstewart.co.uk
Don also acts as an Expert Witness and is anAccredited Mediator.
Tel: 0800 1954922
Tuesday-Thursday10:00am-3:00pm.
Consider the PropertyAspectDon Waterworth, The Installer's technical expert, says all Fenestration Surveyors must takespecial care when specifying products, especially when the property is elevated andexposed.
12 | Health & Safety | The Installer
The Health & Safety Column
Stan England Builders Limitedhas been fined following anincident when a worker suf-fered serious injuries afterfalling from a mezzanine leveland wooden platform.
Aberdeen Sheriff Court heardthat on 31 March 2016, AlanNess was working at a residen-tial property in Banchory. Hebegan taping areas on the ceilingof a mazzine level. He gained ac-cess to this level by a woodenplatform which had a ladderpropped against it. As he wasworking close to the edge of themezzanine level, he lost his foot-ing and stumbled a drop of18.5cm onto the wooden plat-form. He was unable to regain hisfooting and fell a further 2.5 me-tres head first onto the floorbelow. He sustained head, backand neck injuries.
An investigation by the Healthand Safety Executive (HSE) foundthat there was no edge protectionon the wooden platform and nosafe system of work had been putin place. Mr Ness had receivedno formal training for work atheight or working on ladders andhe had a lack of knowledge andawareness of the hazards associ-ated with work at height.
Stan England Builders hadfailed to supervise appropriatelyand had not corrected deficien-cies and there was no written riskassessments for this task.
The company pleaded guilty tobreaching Regulation 6(3) of theWork at Height Regulations 2005and was fined £6,000.
After the hearing, HSE inspec-
tor, Connor Gibson said: “Thosein control of work have a respon-sibility to devise safe methods ofworking and to provide the nec-essary information, instructionand training to their workers inthe safe system of working. Fallsfrom height remain one of themost common causes of work-re-lated fatalities in this country andthe risks associated with workingat height are well known. In thiscase a different and simple ap-proach of using edge protectionon the wooden platform couldhave prevented the life changinginjuries sustained by the em-ployee.”
Surrey metal fabricator finedafter girl crushed by steelgate at primary schoolA manufacturer of bespoke gateshas been fined after an eight-year-old girl was crushed by a steelgate at a London school.
Westminster Magistrates’ Courtheard that on 17 May 2018 thegirl had been leaving an eveninggymnastics club at the school inStreatham. when the sliding gatefell on her. She suffered multiplefractures to her pelvis as well asinternal injuries.
The manual sliding gate, whichis more than five metres long and1.7 metres high, was designed,manufactured and fitted byMetalart Fabrication Limited.
However, an investigation bythe HSE found that the mecha-nism in place to prevent the slid-ing gate from overrunning andfalling over as it was opened (asmall stop welded to its guidingrail) was insufficient if the gatewas opened robustly.
Metalart Fabrication pleadedguilty to breaching Section6(1)(a) of the Health and Safetyat Work etc Act 1974. The com-pany was fined £19,327, in-cluding full costs of £1,147 anda victim surcharge of £180.
Speaking after the hearing,HSE inspector Sarah Whittlesaid: “The failure to fit suitableend-stops meant that the gatewas an accident waiting to hap-pen and could have fallen onanyone at any time with lifethreatening consequences.” i
In The Dock –Safety Failings LandBuilding Firms In Court
The Installer is a firmadvocate of adhering to thebest standards in Health &Safety. In this month’s issue,we report on two cases inthe domestic building andrefurbishment market thathave landed directors incourt.
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Orkla has opted for smartliquid crystal windows at itsnew Oslo headquarters –Orkla City – to maximiseenergy efficiency ambitionsfor the development.
The Norwegian consumergoods supplier selected therecently developed Eyrisedynamic liquid crystal windowsfor solar shading for the cafeteriaterrace facade at Orkla City,enabling staff to enjoy continuousvisual and thermal comfort with-out the need for excessive air con-ditioning and blinds.
LicrivisionOrkla partnered with building firmSkanska Norge, Norwegianarchitects NSW Arkitektur andStaticus, the facade engineeringcompany on the design andconstruction of the 82sq.m facadeon the fifth floor of the building,installing 23 rectangular windowpanels of seven different sizes.
Advanced Licrivision liquid crys-tal technology enables Eyrise win-dows to darken and lighteninstantaneously. It works using sen-sors and can be controlled
through the building managementsystem. The glass always remainsa transparent neutral grey colourwhen tinted, so natural light is pre-served even when the windowsare in a darkened state and theview to the outside is retained.
Comfort“Eyrise windows give us a seam-less adjustment of light and tem-perature while reducing ourenergy costs. Meetings can aseasily happen on the sofa in thecanteen as in a conference room,so staff can work in comfort,” con-tinued Gjert Brun.
BREEAM excellentDesigned by NSW Arkitektur, the25,000sq.m Orkla City multi-height commercial project consistsof an office building with 16 floorssuitable for 1,000 employees.The building is classified energylevel ‘A’ and has applied for aBREEAM excellent certificate.“Architects love to work with glassfacades but also need to considersustainability and the impact onoccupants,” said Marco Orlandi,architect at NSW Arkitektur.
“Orkla is a forward-looking com-pany that is using on demand solarcontrol technology to increase light-wellness for its staff, all while con-sidering the environment.”
EyriseEyrise Dynamic Liquid CrystalWindows is a product from sci-ence and technology companyMerck which provide lightwell-ness – visual comfort, thermal reg-ulation and colour neutrality – foroccupants on demand, whilehelping to reduce energy con-sumption. Architects and buildingdesigners worldwide use Eyrise tocreate bespoke glass structuresand facades in a large variety ofshapes, sizes and colours. Recentprojects include BAFTA’s head-quarters in London, Orkla City inOslo, Merck’s conference centrein Darmstadt and Techne Spherein Leipzig designed by modern ar-chitecture pioneer OscarNiemeyer.
Picture: Orkla City uses smartliquid crystal windows tomaximise energyefficiency.
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14 | Energy & Environment| The Installer
Energy & Environment
Liquid Crystal WindowsEyrise At Orkla City“We have highenvironmental aspirationsfor Orkla City and werekeen to minimise coolingrequirements whileoptimising light, an issue inNorway where there is a lotof darkness throughout theyear.”
-Gjert BrunManaging Director,Orkla Real Estate
The Installer | Energy & Environment | 15
Energy & Environment
Following the launch of theClimate Emergency DesignGuide from the London En-ergy Transformation Initiative(LETI) Rehau is highlightingthe ongoing initiatives inPVC-U technology that willeffectively contribute to anumber of the guide’s actionpoints.
With a clear sustainabilityagenda at its core, Rehau hascreated a business that developsenergy-efficient solutions withminimal environmental impact,demonstrated via robust lifecycleassessments and investment intoa subsidiary window recyclingcompany.
Lifecycle assessments“And, while the media attentioncommanded by the world’s sin-gle-use plastic crisis is certainlywarranted,” says Rehau CEOMartin Hitchin, “it is imperativethat we continue to make the dis-tinction between componentsused in our daily lives versusthose integral to the foundationsof our built environment.
“We have always taken lifecy-
cle assessments seriously atRehau and as a result our envi-ronmental impact is proportion-ately lower than that of rawmaterials. This is due to high en-ergy costs demanded for produc-tion and extraction of rawmaterials, as well as logisticalconsiderations relating to trans-port and fuel costs.
“For example, while the meritsof PVC-U windows have longbeen acknowledged, the circulareconomy of such products is alsocrucial in the context of climatechange. This is why we haveimplemented a closed material
cycle, conserved naturalresources and reduced CO2emissions, with the percentageof profiles produced using recy-cled material rising from 25%to over 40% since 2014 – andset to increase to 50% nextyear.
Applied responsibly“In summary, we at Rehau are
committed to relieving the bur-den on our environment, andthoroughly agree with the mes-sage sent by the LETI ClimateEmergency Design Guide. It isimportant that developers,landowners, designers, policy-makers, and the wider supplychain are fully aware of thevalue that PVC-U can bring whenapplied responsibly.”
Picture: Rehau is highlightingthe ongoing initiatives inPVC-U that do less harm tothe environment.
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No Letting up InAim To Meet LETI“The LETI’s call to action todesign climate-friendlybuildings is one we havetaken seriously for manyyears. We are a polymerbusiness and believe in thevalue this material brings tothe built environment.”
-Martin HitchinChief Executive, Rehau
16 | Energy & Environment| The Installer
Energy & Environment
Roof window manufacturerVelux has launched its newStudio window, which is thefirst roof window to boastthree sashes in one frame.
The one-frame design featurestwo Velux centre-pivot roofwindows on either side of a fixedunit to bring in even moredaylight and offer a wider, moreimpressive view.
Solar conversion kitBy utilising a solar conversion kit,Velux Studio can be remotely oper-ated via Velux Integra technology,offering greater flexibility to home-owners who want better control oftheir indoor environment.The Velux Studio window offersa number of benefits to the trade,including:• It’s easy to order as only one
product code and one flashingpackage are required to order.
•The one-frame module followsa standard installationprocessso installers can save timeand get the job done in oneday.
•Having three glazing units inone integrated solution makesinstalling multiple windows alot easier.
Best in daylightand ventilation“We are constantly looking fornew ways to innovate our offer-ing to installers, merchants andhomeowners so we can continueto be market leaders in providingroof window solutions that offerthe best in daylight and ventila-tion capabilities and createhealthier home environments,"continues Sneddon. “VeluxStudio does exactly that. “In com-parison to a similar triple combi-nation Velux roof windowinstallation, Velux Studio’s all-in-one mechanism provides a morecost effective solution and bringsin 23% more daylight.”
SizesVelux Studio is currently avail-able in size FK06(1837x1178mm), with a whitepainted finish, double and triple
glazed variants with slate or tileflashing kits that include all instal-lation products (usually sold sep-arately).
Pictures: Velux has launchedthe Studio window withthree sashes in one frame.
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“We are ecstatic to belaunching our new VeluxStudio window, arevolutionary product in theroof window market.”
-Grant SneddonProduct Manager,Velux
The Living Daylights –Three Sash Frame RoofWindow Launched
Advertising Feature
Comar ECO LT is a newlylaunched aluminium windowand door system designed forthe trade and installer market,where a competitive price yetthe highest installed perform-ance is required.
Sightlines have been minimisedwhilst not sacrificing product per-formance. Large sizes come asstandard from the same range ofprofiles. With low U-values, en-ergy ratings of A++ and Docu-ment Q compliance with Securedby Design status this is a featurerich system which guarantees aquality installation. BS6375Weather performance is unques-tioned with the high ratings.
Comar ECO LT is a lightweightversion of the ECO range, yet thealuminium profiles wall thicknesshas not been sacrificed, ensuringguaranteed long-term perform-ance. Due to Comar’s robustBritish design the size and weightlimitations surpass the competitionon a size by size basis. 5P.IECO LT - Aluminium Window Sys-tem
Comar 5P.i ECO LT AluminiumCasement Window System hasboth internally and externallyglazed options. With the resur-gence of slim aluminium high se-curity externally beaded withsloped beads minimises the sightlines and maximises daylight. Thesquare chamfered profiles are adistinctive feature of this system,keeping the square look of a trulyaluminium solution. 7P.i ECO LT- Aluminium Door System Comar7P.i ECO LT Aluminium Door Sys-tem has both inward and out-ward opening options in single ordouble door combinations. Thereare two thresholds available highweather performance and low-rise for seamless balcony terrace
integration. Comar 7P.i ECO LTdoor has been designed to pro-vide high performance solutionsfor today’s specification de-mands. Utilising Comar’s trade-mark P.i. (Polyamide Insulation)thermal break technology, it deliv-ers superior thermal performancewith an aesthetic edge. Aesthet-ics come from its slim 55mm pro-files, seamlessly integrating withthe Comar 5P.i ECO LT casementwindow system. Comar 7P.i ECOLT has been tested to BS 6375which ensures the door performswell against the rigours of theBritish weather, reducingdraughts and providing excellentweather proofing. Security con-cerns are alleviated with theComar 7P.i ECO LT door exceed-ing the requirements of PAS24:2016.
For further information aboutComar ArchitecturalAluminium Systems, go towww.comar-alu.co.ukor call 020 8685 9685 or [email protected]
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18 | Energy & Environment| The Installer
Energy & Environment
Scotland’s Sidey is now En-ergy Saving Trust approved,reinforcing the thermal effi-ciency levels of the firm's win-dows and further adding to agrowing list of accreditations.
The Energy Saving Trust en-dorses and approves energy effi-cient products that have metindustry agreed standards forperformance and UK regulatory
requirements. Sidey Solartherm,Solartherm Plus and Smart Sashwindows will now bear theEndorsed Product brandmark‘stamp of endorsement’, demon-strating to consumers, homeown-ers and industry professionalsthat they meet energy perform-ance criteria.
Independent Network“This endorsement is the latest ina long line of accreditations andcertifications that we’ve achievedhere and comes on the back ofbecoming members of Veka’s In-dependent Network and havingour installation service endorsedby Which? Trusted Traders,” con-tinues Hardy. “As well as havingthe most up-to-date accredita-tions for QMS ISO 9001:2015(Quality Management) and EMSISO 14001:2015 (Environmen-
tal Management), we are theonly window and door manufac-turer and installer in the world tohave ISO 45001:2018 (SSIP)for Occupational Health &Safety Management.”
Standard for survey andinstallationHardy adds: “It’s important to usto set ourselves apart from othermanufacturers and we’re alsostill the only window and doormanufacturer and installer withthe latest BS 8213-4:2016 stan-dard for survey and installation,which encompasses the very lat-est design considerations andupdated regulatory requirementsincluding fire, thermal designand installation.”
Picture: A Sidey Energy Sav-ing Trust approved window.
i
“We take great pride in howthermally efficient ourwindows are and this givescustomers that extraassurance that they havebeen checked by EST, anindependent andrespected organisation.”
-Steve HardyJoint MD, Sidey
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Independent timber distribution companyRembrand Timber says that its sales of PVCroofline have grown rapidly thanks toFreefoam Building Products.
Scott Findlay, Divisional Manager explains:“Freefoam has provided us with excellent adviceand support to all our branches. Working closelywith Freefoam Area Sales Manager James Wood,they’ve helped set up all the trade counters withPOS and marketing materials, and aidedconsiderably with price and marketing support,especially for our new build market.
“Freefoam’s 50-year guarantee on white profilesis a critical selling point for their registered installerscheme. As a Freefoam customer you are
guaranteed a service package, that goes further than your average supplier. Its dedicated teamoffers technical and on-site support for all projects to ensure excellence and innovation arecontinuously maintained.”
The company now sells the full range of Freefoam’s roofline, rainwater and interior products in all18 of its branches. freefoam.comi
Morley Glass & Glazing has achieved a fire-ratingaccreditation for its insulated glass units with integralblinds inside.
Ian Short, MD explains: “There are more than 300fire-related deaths and more than 200,000 fire alarms raisedin the UK every year. With recent high-profile incidents suchas Grenfell Tower, it’s more important than ever that the cor-rect building materials are specified. Our sealed units withintegral blinds inside are manufactured in the UK using firesafety glass from Pyroguard and can deliver 30 to 120 min-utes integrity and insulation fire-resistance.”
The fire-rated Uni-Blinds sealed units with ScreenLine integralblinds inside now comply with the performance criteria set outin the EU 305/2011 Construction Products Regulation, andhave been independently verified by TUV UK, a UKAS accred-ited third party testing house. morleyglass.co.uki
TommyTrinder.com has launched its newFramepoint Technology so help installers sell.Developed by former installer Chris Brunsdon forinstallers, it makes it easy to sell all types of windowsand doors – regardless of manufacturer and material –
via an interface that’s as simple as sketching on a pad.Brunsdon says: “The whole industry relies completely on
how well installers sell: systems companies, hardware,software, glass, the media, and fabricators. If installers
aren’t selling well, the market suffers and everyone along thechain is held back.With his installer background and a top technical team,
Brunsdon designed Tommy Trinder’s FramepointTechnology with a sole focus on helping installers sell and
homeowners buy. tommytrinder.comi
The Installer | Products & Projects | 21
Products & Projects
Sales Through The Roof
Senior Architectural Systems has launched Ali SLIDEa new mid-range slimline aluminium sliding door.
It is available as both a Standard version with a 79mminterlock and as a Slimline version with an interlock of just50mm, which alongside a maximum door height of2700mm achieves maximum daylight and uninterruptedviews. As both the Standard and Slimline versions use thesame locking hardware, both options offer excellent secu-rity performance and have been fully tested to meet therequirements of PAS 24.
Fully weather and security tested, the new Ali SLIDE inline sliding doors also benefits from a polymidethermal break which gives impressive thermal efficiency. The door is available in an unlimited choice ofcolours and finishes via Senior’s in-house powder coating facility and comes with an expected life cycleof 40 years.
Senior offers quick delivery and short lead times on pre-painted stock of the most popular configura-tions of the Ali SLIDE door in 7016 Anthracite Grey and 9910 Hipca White. seniorarchitectural.co.uki
Hurst Doors has launched Your Hurst, asuite of new initiatives and resourcesthat designed to enhance the supportavailable to the company’s nationalnetwork of trade partners.
Your Hurst includes the following featuresand updates: ‘Hurst Pay’ – a new, secureway to pay for composite doors online;Hurst Live Chat – a responsive chat func-tion to connect customers with the Hurst
team in real time to resolve queries; ‘How to… with Hurst’ – a new video and blog series comprisingproduct installation and maintenance advice videos; New updates to Hurst Live that streamline the order-ing process and keep customers notified of product updates and company news; New and improvedmarketing materials and brochures to support installer knowledge, build new leads and drive door sales.
Hayley Barker, Marketing Manager at Hurst Doors says: “Technological innovations like Hurst Pay andthe Hurst Door Store not only lowers our environmental footprint but provides us with the tools we needto build the best possible end-to-end experience for our customers.” hurstdoors.co.uki
Products & Projects
22| Products & Projects | The Installer
New Initiatives From Hurst
Earlier last year, installer Energy Saving DoubleGlazing fitted six 4-pane Invisifold Slide & Foldwindows to the Royal Eastbourne Golf Club.
Manufactured in Deceuninck’s chamfered 2500profile by Tradesmith, the windows fold and slideback to create an unobstructed, panoramic view ofthe club’s two courses. The biggest window is 3.4mwide, allowing club members to watch players ontheir first few tees from the comfort of the lounge.
Two matching casements were fitted on either sideof the Invisifold windows, featuring complementaryhardware from VBH’s greenteQ range. VBH GB’sInvisifold System is designed to convertstandard welded windows and doors intosliding/folding/swing systems. There are no visiblehinges or visible hardware – just a simple handle onthe main window or door. tradesmith.infoi
With over 30 years’ experience in the glazing industry, Purplex combines in-depth industry knowledge
with marketing know-how across all channels. As a digital, creative and public relations agency we
build your brand, drive customers to your door and create sustainable, profitable growth.
To find out how we can help you make a real impact let’s start with a coffee.
Bristol | London
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MAKE AN IMPACT.
THIS IS WHERE IT BEGINS…
24 | Trade News | The Installer
Trade News
The new residential aluminium windowsystem from Garnalex – Sheerline Classic –has passed the PAS24:2016 security test withflying colours.
A maximum sized double side hung Sheerlinewindow successfully passed both mechanical andmanipulation tests with no issues at all.
Garnalex asked BSI’s technicians to carry outdestructive testing to see just how strong thewindow system was. The lock side of the windowchieved extraordinary results, withstanding 5kN offorce before the lock failed. This was all the moreimpressive as the window had already been sub-jected to full mechanical and manipulation tests.
Phil Parry (pictured), Sheerline Testing andStandards Director, adds: “Sheerline exceeded therequired loads for PAS24:2016 by more thanthree times, to the amazement of the technical staffcarrying out the testing.
“We’ve designed Sheerline from the ground upto make it easy to fabricate, install and sell. It willalso perform at a much higher level than fabrica-tors and installers are used to. So, we’re pleasedbut not surprised by these security test results.” i
Sheerline PassesWith Flying Colours
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The Installer| Trade News |25
Trade News
Paul Greenaway has joined as Sheerline AreaSales and Technical Manager – South East. Hewill introduce Sheerline systems to aluminiumand PVC-U fabricators to build sales in the re-gion.
Greenaway has worked in the industry for nearly34 years, bringing with him a wealth of experience.Having started his career at his family’s fabricationcompany, he moved to fabricator GJB Developments.Following 21 years in a variety of roles, includingseven years looking after technical support andproduct testing, Production Manager, and FactoryManager, Greenaway was recruited to be ALUK’sArea Sales Manager for London and the South East.
He says: “There’s a huge appetite in the market foraluminium. The market is growing, and a lot of PVC-U fabricators are seeing the potential.
“I accepted the job without seeing the window sys-tem, because I knew with Roger Hartshorne behind it,it would be truly ground-breaking. And I wasn’t dis-appointed, Sheerline is going to change the market.”
Hartshorn adds: “Paul’s background puts him in agreat position. He has a natural understanding offabricators’ needs, especially in setting up aluminiumproduction. Paul is a great addition to the team.” i
Greenaway Gets Going At Garnalex
Scott’s Corner
The Installer| Scott’s Corner |27
If there was ever a pivotal yearfor the glass and glazing in-dustry then perhaps 2019 wasthat year writes Andrew Scott,as he looks at how a brand –like Tesla – can rise to the topin a competitive market.
Of course, we weren’t alone –three years of economic uncer-tainty with Brexit, a new PrimeMinister and a general electionhave taken its toll on the econ-omy, consumer confidence andthe housing market.
Meanwhile the glazing industrywas also battling its own demons– an ageing workforce, years ofunder-investment and squeezedmargins as the industry struggledto justify viable pricing levels.
2020 prognosisInevitably, it points to significantchanges for the industry in 2020and beyond, with some suppliersexiting the market or being ab-sorbed by stronger companies,while sadly some well-knownbrands are likely to collapse.
However, it isn’t all bad news.With consolidation comes oppor-tunity for forward-thinking, ambi-tious companies and I suspect wewill see a new wave of acquisi-tions and several new industryleaders emerge. We can’t ignorethe fact that the industry is a£multi-billion market with no sin-gle dominant player.
And the future looks bright too –government and consumer-ledmoves towards a more sustain-able future and net-zero carbonwill enable our industry to evolve,develop new products and re-gain margin – provided the in-dustry doesn’t repeat mistakesfrom the past.
Most exciting periodWe are perhaps entering the
most exciting period for the win-dow, door and conservatory in-dustry and the opportunities tobuild highly successful, profitableand valuable companies havenever been greater.
To realise what is possible, wemay need to look at other markets.
The power of TeslaOn 22nd January, car manufac-turer Tesla hit $100 billion mar-ket value, more than U.S. rivalsFord and General Motors com-bined – despite being the newkid on the block and producing atiny fraction of cars compared tothe giants.
Is it simply because Tesla makeelectric cars? If this was the case, itwould be game-over for Tesla asother manufacturers launch pre-mium EV’s – with the Ford MustangE-Mach, Porsche Taycan andJaguar I-Pace all available this year.
No, Tesla’s recent $100 billionvalue is much more than thepower-train of their vehicles. Andthe glass and glazing industrycould learn a great deal fromTesla.
Tesla stands for something –and so do the people who drivethe cars.
It isn’t just about electric cars –it is about breaking with conven-tion. Tesla is ‘on a mission to ac-celerate the world’s transition tosustainable energy’.
In a few short years, Tesla is ontrack to build one of the world’sstrongest brands. A brand thatreally means something to itscustomers, its employees and itsshareholders.
Tesla isn’t selling cars, it is sell-ing a sustainable future.
Yet, we see all across the glassand glazing industry companiescompeting on product andcompeting on price.
Marketing versus brandingIt generally boils down to market-ing. As an industry, most compa-nies equate marketing to leadgeneration. Without new salesleads, installers don’t have abusiness – and the entire supplychain depends on the installer’sability to convert leads intoorders.
However, the world’s leadingmarketers know that the mostsuccessful, profitable and valu-able companies are built on theirbrand.
Lead generationLead generation is the life-bloodof the glazing industry, yet thosecompanies who also invest intheir brand will ultimately outper-form those that just focus on leadgeneration alone. It’s no surprisethat Tesla had 250,000 pre-or-ders for its dubious Cybertruckwithin a week of launch inNovember 2019 – despite theproduct not being available until2021.
Building a strong brand goesdeeper than just a logo or a newmission statement. It needs toresonate with all stakeholders,from customers and employees tosuppliers – and it needs to beauthentic. A brand is the outwardexpression of a company’spurpose, ethos, values andproposition.
Winner and losersAs the glazing industry consoli-dates and evolves, we will seewinners and losers. Those com-panies who are true innovators,invest in their business and buildmeaningful brands, will emergetriumphant.
purplexmarketing.comt. 01934 808 132
i
Industry marketing expert Andrew Scott discusses consolidation and the power of thebrand – taking Tesla as a fine example.
The Drive Of Brand
28 | Editor’s Comment | The Installer
Stay SafeAs I write this, the Coronavirus situation seems to be gettingmuch worse. But enough has been written for me not to take upyou valuable time with my spin on it – other than to say staysafe and rest assured, we will come out the other side still doingwhat we all do best.
Better Business PracticeI was pleased to see that The Window Company (Contracts) hasbecome one of the first businesses to sign up to ‘Good BusinessCharter’, which has been launched to encourage better businesspractice in the UK.The Charter will accredit only those companies that can prove theytreat their staff, customers and suppliers well.Treating staff well will be proving difficult in these difficult times but weknow it is the right thing to do in a crisis...and it is the right thing to dowhen there isn’t a crisis.I think when we do get to the other side of the pandemic, we shouldall remember the ‘essential workers’ who kept us going. The deliverydrivers, the shop workers and the carers should all be given a medaland the respect of better wages in the future.The Good Business Charter insists accredited employers pay a realliving wage and pay suppliers promptly as part of a 10 key criteriarating.
Aperture Closing?As we hit the presses, it was announced that Aperture Trading Limitedhad succumbed to administration with KPMG taking the reins.Aperture is the company formed to buy Synseal when that companywent bust. Synseal, produced a range of profile products andconservatory roof systems – including the Global Roof.This will come as another blow just when not needed to the 1,200companies that rely on Aperture as a supplier – and all those thatrelied on Aperture for their jobs..Lead GenerationFENSA has unveiled a ground-breaking new lead generation website,scheduled to go live this April. It will put homeowners who want tobuy from FENSA Approved Installers in touch with FENSA ApprovedInstallers.The service will operate in a similar way to existing online platformsthat are designed to connect tradespeople with customers searchingfor home improvement quotes.Homeowners will not only be able to look for FENSA registeredcompanies in their area, they will also be able to post the job detailsincluding desired materials, products, budget and timeframe.Although I suspect homeowners may be taking a while before theyconfirm any orders in the current situation – hats off to FENSA forstepping up to the plate yet again.
Brian J. Shillibeer, Editor@theinstallermagazine or [email protected]
CommentTheInstaller
Profinder LimitedMarch 2020
EditorBrian [email protected]
Editorial & AdminThe Studio,47 Hillside Avenue,Elstree & Borehamwood,Herts WD6 1HQCathryn [email protected]
PublisherJohn RoperE. [email protected]
AdvertisementAccount Manager:Steve AnthonyT.07967 [email protected]
AdvertisementAccount Manager:Mehreen Haroon AliT.07932 [email protected]
TheInstaller Vol 24 No 3Published February 2020Copyright © Profinder Ltd 2020
Opinions expressed in The Installerare those of the contributors and do notrepresent editorial policy. The publishercharges for the use of editorial pictures.
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